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32 results for Help Desk Analyst Ii in Allentown, PA

Data Analyst - Real Estate
  • Horsham Area, PA
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>We are looking for a skilled Financial/Data Analyst with expertise in real estate to join our client's team in the Horsham, Pennsylvania area. In this role, you will leverage your analytical abilities to interpret financial and operational data, create compelling visualizations, and support strategic initiatives. This position offers an opportunity to collaborate across departments and contribute to the success of a dynamic and growing organization.</p><p><br></p><p>Responsibilities:</p><p>• Analyze operational and financial data to identify trends and deliver actionable insights for decision-making.</p><p>• Develop Excel-based models, PowerBI dashboards, and PowerPoint presentations to effectively communicate key findings.</p><p>• Collaborate with Operations, Technology, and Finance teams to enhance data platforms and reporting systems.</p><p>• Prepare detailed and visually engaging presentations to support senior leadership’s strategic planning efforts.</p><p>• Act as a liaison between departments to ensure alignment on goals and streamline processes.</p><p>• Conduct ad hoc reporting and data synthesis to address specific business questions.</p><p>• Provide thematic summaries and clear interpretations of data for management.</p><p>• Contribute to the continuous improvement of financial and operational workflows.</p><p>• Identify opportunities for efficiency and innovation in data analysis and visualization techniques.</p>
  • 2025-09-19T11:08:49Z
Project Accountant
  • Pennsauken, NJ
  • onsite
  • Permanent
  • 60000.00 - 75000.00 USD / Yearly
  • <p>Thriving manufacturer, located in the central New Jersey area, is looking to staff multiple Project Accountants who can manage the financial aspects of assigned projects. This role will be responsible for ensuring accuracy in reporting, compliance with company policies, and alignment with project budgets and timelines. The successful candidate will draft client invoices, prepare monthly payment schedules, process change orders, track/analyze/report project costs, support month-end and year-end close processes related to projects, ensure monthly/quarterly billing goals are met, assist in contract review, and partner closely with project managers, finance teams, and other stakeholders to provide financial insight, monitor costs, and support rewarding project delivery. This Project Accountant must have strong knowledge of construction-related accounting software, high attention to detail, and excellent problem-solving abilities. </p><p><br></p><p>How you will make an impact</p><p>·      Create and monitor project accounts</p><p>·      Process subcontractor invoices</p><p>·      Verify project budgets</p><p>·      Provide profit analysis reports to management</p><p>·      Compile monthly project reconciliations</p><p>·      Audit change orders</p><p>·      Maintain documentation for compliance</p><p>·      Analyze project revenues</p><p>·      Assist with month/quarter-end process</p><p>·      Ad hoc projects as requested</p>
  • 2025-09-05T18:34:14Z
Technical Support Specialist
  • Conshohocken, PA
  • onsite
  • Contract / Temporary to Hire
  • 24.54 - 28.41 USD / Hourly
  • We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
  • 2025-09-25T14:44:04Z
Sr. Software Engineer
  • West Trenton, NJ
  • onsite
  • Permanent
  • 120000.00 - 125000.00 USD / Yearly
  • About the Role:<br>We’re looking for a Senior Software Developer to help design, build, and enhance our insurance applications. You’ll work closely with architects, business analysts, and QA teams to deliver high-quality, scalable solutions that support our core insurance operations. This is a hands-on role where you’ll be coding, integrating systems, and troubleshooting complex issues.<br><br>Key Responsibilities:<br><br>Develop, customize, and maintain applications in Guidewire (PolicyCenter, BillingCenter, ClaimCenter).<br><br>Build and support solutions using .NET (C#) or Java, depending on project needs.<br><br>Design and implement integrations with internal and external systems (APIs, web services, data feeds).<br><br>Collaborate with architects and business teams to ensure solutions meet functional and technical requirements.<br><br>Troubleshoot, debug, and optimize performance of applications.<br><br>Participate in code reviews and provide mentorship to junior developers.<br><br>Contribute to continuous improvement efforts, including CI/CD pipelines and automation.<br><br>Qualifications:<br><br>5+ years of experience in software development with .NET (C#) or Java.<br><br>Hands-on experience with Guidewire development (GOSU, configuration, integration, or conversion) preferred.<br><br>Strong knowledge of REST/SOAP APIs, JSON/XML, and middleware integrations.<br><br>Experience in the insurance industry or other highly regulated environments is a plus.<br><br>Solid understanding of SDLC, Agile practices, and version control (Git, SVN).<br><br>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).<br><br>Nice to Have:<br><br>Guidewire certification (Developer/Integration).<br><br>Familiarity with cloud environments (Azure, AWS, GCP).<br><br>Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).<br><br>What We Offer:<br><br>Competitive salary and benefits package.<br><br>Opportunity to work on large-scale insurance technology projects.<br><br>Collaborative team environment with detail oriented growth opportunities.
  • 2025-10-02T15:49:11Z
Performance Intelligence Manager
  • Philadelphia, PA
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • <p>One of our reputable clients has reached out for a need for a full-time Performance Intelligence Manager with demonstrated ability to translate data into strategic recommendations for executive stakeholders. In this role, the candidate will analyze and report on past performance, industry trends, pricing and other key financial operational data in order to advise management on implementing an improved planning and reporting process. This candidate will also create dashboards, assist with FP& A activities, manage financial datasets, KPI tracking, supervise performance intelligence team members, and lead initiatives in data visualization, predictive analytics, and performance forecasting. The ideal Performance Intelligence Manager should have strong experience with data visualization tools and effective interpersonal and communication skills. </p><p> </p><p>Responsibilities</p><p>·      Analysis of financial and operations processes</p><p>·      Oversee financial planning administration</p><p>·      Perform financial modeling</p><p>·      Balance sheet analysis</p><p>·      Process Improvement</p><p>·      Perform profit loss analysis</p><p>·      Develop and maintain financial reports in internal database</p><p>·      Annual Budgets/Monthly Forecast</p>
  • 2025-10-01T14:23:51Z
Technical Support Manager
  • Cranbury, NJ
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
  • 2025-09-08T19:48:52Z
IT Director
  • Danboro, PA
  • onsite
  • Permanent
  • 200000.00 - 250000.00 USD / Yearly
  • We are looking for an experienced IT Director to spearhead the development of innovative digital strategies that align with our business objectives. Based in Danboro, Pennsylvania, this leadership role will focus on modernizing operations, driving technological advancements, and enhancing customer engagement. The ideal candidate will possess a strong aptitude for strategic thinking and the ability to implement transformative initiatives across a global organization.<br><br>Responsibilities:<br>• Develop and execute a comprehensive digital strategy to advance organizational goals and improve operational efficiency.<br>• Lead the adoption of AI, Data Science, and Automation tools to drive innovation and optimize business processes.<br>• Oversee the integration and optimization of CRM systems to enhance customer relationships and streamline workflows.<br>• Collaborate with cross-functional teams to ensure alignment between technology solutions and business needs.<br>• Establish and maintain a robust IT infrastructure to support scalable growth and global operations.<br>• Monitor emerging industry trends and technologies to identify opportunities for continuous improvement.<br>• Manage IT budgets and resources effectively, ensuring cost-efficient technology investments.<br>• Provide strategic leadership to the IT department, fostering innovation and growth.<br>• Ensure compliance with data security and privacy regulations across all digital platforms.<br>• Build strong partnerships with external vendors and stakeholders to enhance technological capabilities.
  • 2025-10-01T20:28:54Z
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