We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and Windows-related issues reported by end users.<br>• Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly.<br>• Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed.<br>• Support user administration tasks within Active Directory, including account updates and access-related assistance.<br>• Assist team members with Windows 10 functionality, system settings, and common workstation problems.<br>• Communicate with users throughout the support process to set expectations and confirm issue resolution.<br>• Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Contract to permanent position is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely and effective help.<br><br>Responsibilities:<br>• Provide first-line technical assistance for hardware, software, and access-related issues submitted by end users.<br>• Diagnose and resolve problems in Microsoft Windows 10 environments, escalating more complex incidents when needed.<br>• Manage service desk tickets by documenting issues clearly, tracking progress, and following through to completion.<br>• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.<br>• Troubleshoot common workstation and system issues using a structured, customer-focused support approach.<br>• Communicate with users in a thorough manner to explain solutions, gather needed details, and set clear expectations.<br>• Maintain accurate support records to help improve issue resolution and service quality over time.
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support and contribute to daily IT operations for a growing team in West Chester, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys solving user issues, maintaining stable technology environments, and supporting a broad range of desktop and infrastructure needs. The role combines front-line end-user assistance with routine administrative and operational work across core IT systems.<br><br>Responsibilities:<br>• Deliver in-person and remote technical assistance for employees experiencing hardware, software, login, or network-related issues.<br>• Handle support requests across multiple escalation levels, ensuring tickets are documented, prioritized, and resolved with professionalism and urgency.<br>• Maintain user accounts and access within Active Directory, including updates to permissions, group membership, and account settings.<br>• Review system notifications and help investigate operational issues affecting desktops, servers, or connectivity.<br>• Assist with scheduled patching activities, system upkeep, and other recurring maintenance tasks that support environment stability.<br>• Provide support for server-related operations and contribute to broader IT administration responsibilities as assigned.<br>• Work closely with IT leadership and technical team members to address daily support demands and assist with smaller improvement initiatives.<br>• Support end-user computing environments built on Microsoft Windows and help maintain consistent service desk performance.
We are looking for a Help Desk/Desktop Support Analyst to support daily end-user technology needs for a retail organization in Philadelphia, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, guiding users through technical problems, and maintaining reliable desktop performance in a fast-paced environment. The role focuses on delivering responsive support across Microsoft Windows systems while helping employees stay productive through efficient issue resolution and account assistance.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, laptop, and Windows-related issues reported by end users.<br>• Troubleshoot hardware, software, login, and connectivity problems, resolving incidents promptly or escalating when needed.<br>• Manage and update user accounts, permissions, and access requests within Active Directory.<br>• Receive, document, and track support requests through the service desk ticketing system to ensure timely follow-up.<br>• Install, configure, and maintain Microsoft Windows 10 environments and standard desktop applications.<br>• Support employees with password resets, system access concerns, and general workstation setup needs.<br>• Diagnose recurring technical issues and share practical solutions to improve overall support efficiency.
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys solving everyday technology issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on assisting users with common desktop, access, and connectivity problems while maintaining accurate records of all service activity.<br><br>Responsibilities:<br>• Provide remote support to end users by identifying and resolving issues related to software, login credentials, and network connectivity.<br>• Manage incoming service requests by logging details, assigning priority levels, updating ticket status, and ensuring timely follow-up through the ticketing platform.<br>• Perform routine user account support, including password resets and unlocking accounts within Active Directory.<br>• Troubleshoot Microsoft Windows 10 desktop issues and assist users with general system-related problems.<br>• Support users with Microsoft 365 and Google Workspace applications by addressing access and basic functionality concerns.<br>• Assist with multi-factor authentication issues and help users regain secure access to business applications.<br>• Maintain clear and complete documentation for support activities to promote accurate tracking and efficient issue resolution.
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization.<br><br>Responsibilities:<br>• Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations.<br>• Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner.<br>• Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts.<br>• Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently.<br>• Prepare and configure end-user devices for deployment, ensuring systems are ready for business use.<br>• Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early.<br>• Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems.<br>• Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
<p><strong>Data Security Analyst II</strong></p><p><strong>Location: Onsite in Philadelphia, PA</strong></p><p><strong>Duration: Through 12/31/2026, extensions likely</strong></p><p><br></p><p>We are looking for a Data Security Specialist II to support enterprise data protection efforts in Philadelphia, Pennsylvania. This Long-term Contract position focuses on strengthening security governance, assessing risk, and helping ensure appropriate access controls and policy compliance across systems and data assets. The ideal candidate will combine hands-on security knowledge with strong analytical judgment to advise stakeholders, improve safeguards, and promote security awareness throughout the organization.</p><p><br></p><p>Responsibilities:</p><ul><li>Responsible for the planning, design, enforcement and audit of security policies and procedures which safeguard the integrity of and access to enterprise systems, files and data elements. </li><li>Responsible for acting on security violations. </li><li>Maintains knowledge of changing technologies, and provides recommendations for adaptation of new technologies or policies. </li><li>Recognizes and identifies potential areas where existing data security policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion. </li><li>Provides management with risk assessments and security briefings to advise them of critical issues that may affect customer, or corporate security objectives. </li><li>Evaluates and recommends security products, services and/or procedures to enhance productivity and effectiveness. </li><li>Oversees security awareness programs and provides education on security policies and practices. </li><li>Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. </li></ul><p><br></p>
We are looking for an IT Application Support Specialist to provide dependable support for business applications and day-to-day technology needs in Pennsylvania. This contract position offers the potential for a permanent role and is ideal for someone who enjoys resolving technical issues, assisting users, and helping maintain stable system performance across a fast-paced environment. The person in this role will work closely with employees, technical teams, and business partners to address support requests, improve application usage, and contribute to ongoing operational success.<br><br>Responsibilities:<br>• Manage incoming support requests through the ticketing platform and prioritize issues based on business impact and urgency.<br>• Investigate and resolve application and system problems ranging from routine questions to more complex user-reported incidents.<br>• Carry out recurring processing activities for supported applications to help ensure smooth and accurate operations.<br>• Administer user access, permissions, and report availability while maintaining appropriate security controls.<br>• Maintain detailed ticket records, update user information, and document actions taken through final resolution and closure.<br>• Communicate regularly with end users to provide status updates, answer questions, and confirm successful issue resolution.<br>• Identify opportunities to strengthen service delivery and suggest practical updates to workflows or support procedures.<br>• Partner with analysts, developers, and other IT teams on system integration efforts and additional technology-related initiatives as needed.
We are looking for an experienced Oracle HCM Help Desk Configuration specialist to support a long-term contract opportunity in Reading, Pennsylvania. This role focuses on shaping and optimizing an Oracle HCM Help Desk environment that strengthens HR service delivery, improves case handling, and creates a more efficient support experience for employees. The position will partner with HR, IT, and operational stakeholders to translate business needs into practical system solutions while promoting scalable, sustainable platform improvements.<br><br>Responsibilities:<br>• Collaborate with HR, IT, and cross-functional stakeholders to evaluate existing employee support processes and identify opportunities to improve service delivery through Oracle HCM Help Desk.<br>• Facilitate discovery sessions to capture business needs, define workflow expectations, and convert operational goals into effective system designs.<br>• Configure core Help Desk capabilities such as request classifications, work queues, assignment logic, alerts, service levels, role-based access, and knowledge resources.<br>• Turn functional objectives into detailed configuration activities that support a reliable and scalable Oracle HCM solution.<br>• Enhance platform performance by refining automation, strengthening self-service options, and improving reporting and overall user experience.<br>• Participate in test planning, execution, issue resolution, deployment support, and stabilization activities following release or go-live events.<br>• Prepare clear documentation covering process definitions, configuration choices, testing outcomes, and support guidance for ongoing system maintenance.<br>• Act as the liaison between business users and technical teams to ensure the final solution aligns with organizational needs and established Oracle best practices.
We are looking for a PC Technician to support day-to-day technology needs for office staff in Souderton, Pennsylvania. This position focuses on resolving desktop software and hardware issues, assisting users with business applications, and producing operational reports that support the manufacturing environment. The role also partners with the IT team on issue resolution and project-based work while providing hands-on support when on-site assistance is needed.<br><br>Responsibilities:<br>• Provide technical support to office employees by diagnosing and resolving issues related to desktop systems, software applications, and peripheral devices.<br>• Assist users with the organization's software tools, ensuring questions are addressed promptly and systems are functioning effectively.<br>• Develop and maintain reports through RubberTree WebQuery in connection with the P21 platform to support business operations.<br>• Perform on-site troubleshooting and hardware installation when remote support is not sufficient or physical setup is required.<br>• Collaborate with other IT team members to manage service requests, investigate incidents, and complete assigned technical projects.<br>• Document troubleshooting steps, solutions, and recurring issues to improve support consistency and knowledge sharing.
<p>A growing, publicly traded life sciences organization in Morris County is seeking an <strong>Accounts Payable Analyst</strong> to join its Accounting Operations team. This is an excellent opportunity for an accounting professional who enjoys owning processes, working cross-functionally, and contributing to a collaborative, high-growth environment.</p><p><br></p><p>The organization is currently expanding and centralizing its Finance and Accounting functions in New Jersey, creating a unique opportunity to join a team during an exciting period of growth and transformation.</p><p><br></p><p>What You'll Do</p><ul><li>Own the full-cycle Accounts Payable and Travel & Expense processes</li><li>Monitor and manage a centralized AP inbox, ensuring timely invoice processing</li><li>Review invoices for proper coding, documentation, approvals, and compliance</li><li>Process employee expense reports and corporate card transactions</li><li>Match invoices to purchase orders and ensure proper approvals are obtained</li><li>Maintain vendor records and resolve invoice discrepancies directly with vendors</li><li>Prepare account reconciliations and support month-end close activities</li><li>Assist with accruals, journal entries, and audit requests</li><li>Support wire payment processing and vendor payment activities</li><li>Partner closely with Accounting, Finance, and business leaders across the organization</li><li>Cross-train with payroll to provide team coverage when needed</li><li>Participate in process improvement initiatives and help strengthen internal controls</li><li>High-volume AP environment</li><li>Approximately 250-350 invoices processed monthly, with volume continuing to grow</li><li>Strong emphasis on controls, compliance, and documentation</li></ul><p><br></p>
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff.<br><br>Responsibilities:<br>• Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner.<br>• Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users.<br>• Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance.<br>• Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization.<br>• Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment.<br>• Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing.<br>• Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs.<br>• Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
<p>Our client is seeking a Financial Analyst to provide reporting, forecasting, budgeting, and business analysis support. This role is ideal for a highly analytical professional who can translate data into actionable business insights.</p><p><br></p><p>Responsibilities</p><ul><li>Develop financial models and forecasts</li><li>Assist with annual budgeting and planning processes</li><li>Analyze financial and operational performance</li><li>Prepare management reporting packages and dashboards</li><li>Identify trends, risks, and opportunities</li><li>Support month-end financial review processes</li><li>Partner with leadership on strategic initiatives and special projects</li></ul>
<p>The Senior Director, Information Technology will lead enterprise technology strategy, infrastructure, cybersecurity, GxP validation, SOX compliance, and application roadmaps for a late-stage clinical biopharmaceutical company transitioning to commercialization. This hands-on leader will scale capabilities, establish governance, manage a small internal team alongside MSPs/consultants, and align IT with corporate goals while partnering with executive leadership, auditors, and regulatory stakeholders.</p><p><strong>Key Qualifications</strong></p><ul><li><strong>Commercial Launch Experience:</strong> Must have led an IT organization through a BioPharma commercial launch (e.g., Phase 3 through launch/commercialization).</li><li><strong>Compliance & Technical Depth:</strong> Deep, hands-on experience in GxP (21 CFR Part 11, GAMP 5) and SOX environments. Comfortable executing work directly, not just delegating.</li><li><strong>Cybersecurity & Risk:</strong> Proven success overseeing cybersecurity programs, threat management, compliance, and risk frameworks.</li><li><strong>Strategic Business Partnering:</strong> Strong track record collaborating with executive and cross-functional leadership to translate business needs into technology solutions.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li><strong>Strategy & Leadership:</strong> Develop and execute the IT roadmap, strategy, and budget. Present risk, progress, and investments to executive leadership and Audit/Board committees. Build lightweight project intake and prioritization governance.</li><li><strong>GxP & Quality Validation:</strong> Own the Computer System Validation (CSV) program, risk assessments, IQ/OQ/PQ protocols, traceability matrices, and change control in accordance with 21 CFR Part 11 and GAMP 5. Maintain audit readiness and data integrity.</li><li><strong>SOX Compliance:</strong> Manage IT General Controls (ITGCs) covering logical access, change management, and operations. Coordinate auditor walkthroughs, evidence collection, and remediation.</li><li><strong>Cybersecurity & Operations:</strong> Direct managed security service providers (MSSPs) on incident response, vulnerability management, penetration testing, endpoint protection, and DLP. Develop IT policies to protect corporate IP.</li><li><strong>Infrastructure & Helpdesk:</strong> Oversee infrastructure, Windows/Azure environments, and IT helpdesk vendors, providing hands-on escalation support when needed.</li><li><strong>AI & Innovation:</strong> Partner with leadership to identify high-value AI/automation opportunities (e.g., M365 Copilot, ERP/validated system AI capabilities). Evolve AI acceptable-use policies, vendor due diligence, and CSV impact assessments.</li><li><strong>Vendor & Team Management:</strong> Lead a small internal team while optimizing an ecosystem of MSPs, validation partners, and software vendors. Negotiate IT outsourcing agreements.</li></ul><p><br></p>
We are looking for a Cloud Infrastructure Support Technician to join our team in Pennsylvania in a contract-to-permanent capacity. This role supports day-to-day cloud operations and end-user technology needs, with a strong emphasis on Microsoft 365 and Azure administration. The ideal candidate brings hands-on technical support experience, strong troubleshooting ability, and a proactive approach to improving reliability, security, and user experience across the environment.<br><br>Responsibilities:<br>• Oversee administration of the Microsoft Azure and Microsoft 365 environment, including account provisioning, group management, license assignment, and ongoing tenant health and security review.<br>• Deliver responsive support to employees by diagnosing and resolving issues involving devices, operating systems, connectivity, and core Microsoft 365 applications such as Exchange Online, SharePoint, Teams, OneDrive, and Office tools.<br>• Set up, maintain, and optimize cloud-based platforms and applications within the Microsoft ecosystem to ensure stable and effective service delivery.<br>• Create and update clear technical documentation, support procedures, and resolution records to improve knowledge sharing and operational consistency.<br>• Partner with the broader digital and IT teams to introduce new technologies, strengthen current solutions, and support infrastructure-related initiatives.<br>• Track hardware assets and software entitlements to help maintain accurate inventory records and licensing compliance.<br>• Monitor system performance, endpoint posture, and security controls, applying updates and patches when needed to sustain reliability and protection.<br>• Assist with technology rollout efforts involving Microsoft infrastructure and end-user equipment deployment.
<p>A growing, publicly traded life sciences organization in Morris County is seeking a <strong>Global Payroll Analyst</strong> to join its Accounting and Finance team. This is an outstanding opportunity for a payroll professional who wants to take ownership of payroll operations in a fast-paced, high-growth environment while gaining exposure to both U.S. and international payroll.</p><p><br></p><p>The organization is expanding globally and looking for someone who can help build scalable payroll processes, partner closely with HR and Finance, and ultimately become the go-to payroll resource for the business.</p><p>What You'll Do</p><ul><li>Own end-to-end payroll processing for a growing employee population</li><li>Manage semi-monthly payroll operations and ensure timely, accurate processing</li><li>Coordinate payroll activities across multiple countries and external payroll providers</li><li>Support employees in the U.S., U.K., Australia, and other international locations as the company expands</li><li>Ensure compliance with multi-state payroll regulations and payroll tax requirements</li><li>Review payroll inputs, including new hires, terminations, compensation changes, bonuses, benefit deductions, and leave activity</li><li>Research and resolve payroll discrepancies and employee inquiries</li><li>Partner with HR and Finance to maintain payroll data integrity across systems</li><li>Assist with payroll reporting, audits, reconciliations, and process improvements</li><li>Cross-train within accounting operations to support broader team initiatives</li></ul><p><br></p>
<p>Our client is seeking a detail-oriented<strong> </strong>Sales Analyst to support business growth through data analysis, reporting, and actionable sales insights. The ideal candidate will have strong analytical skills, experience working with large datasets, and the ability to translate sales data into meaningful recommendations for leadership.</p><p><br></p><ul><li>Analyze sales performance, trends, forecasts, and pipeline data</li><li>Develop and maintain dashboards, reports, and visualizations for sales leadership</li><li>Identify opportunities to improve sales effectiveness, territory performance, and revenue growth</li><li>Partner with sales, finance, and operations teams to support strategic decision-making</li><li>Clean, validate, and manage data from multiple sources to ensure reporting accuracy</li><li>Prepare recurring and ad hoc reports on KPIs, customer activity, and sales results</li><li>Provide insights and recommendations based on data and business analytics</li></ul>
We are looking for a skilled PC Technician to support and enhance enterprise collaboration technology across healthcare environments in Allentown, Pennsylvania. This position focuses on maintaining reliable meeting room and conferencing solutions, improving user experience for staff and leadership, and helping deliver consistent AV standards across multiple spaces. The ideal candidate brings strong technical depth in audiovisual systems, unified communications platforms, and Microsoft 365-integrated collaboration tools.<br><br>Responsibilities:<br>• Oversee the setup, configuration, and ongoing support of conference room technology, including integrated audio, video, and room control solutions.<br>• Coordinate and lead deployment activities for collaboration platforms such as Microsoft Teams Rooms, Zoom Rooms, Webex, and other enterprise conferencing environments.<br>• Serve as the primary escalation point for complex issues affecting meeting spaces, presentation systems, and collaboration services.<br>• Develop and maintain technical standards, support documentation, and operating procedures to improve consistency across collaboration environments.<br>• Evaluate new AV and unified communications technologies through testing and pilot initiatives to support future planning and standardization.<br>• Partner with vendors and internal stakeholders to guide equipment selection, service quality, and long-term collaboration technology roadmaps.<br>• Support executive meetings, presentations, and high-visibility events by ensuring room readiness and rapid issue resolution.<br>• Monitor the health and availability of room systems and take proactive steps to reduce downtime and service disruption.<br>• Contribute to network-connected AV infrastructure planning, including device connectivity, performance optimization, and secure endpoint management.
<p>We are looking for a strategic finance leader to oversee global planning, performance analysis, and executive reporting for our client's operations. This role will work closely with regional finance partners and business leaders to turn complex financial data into clear recommendations that support growth, profitability, and informed decision-making. The ideal candidate brings strong modeling capability, sound business judgment, and a collaborative leadership style suited to a fast-paced international environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation and consolidation of annual budgets, quarterly outlooks, and long-range financial plans across global operations.</p><p>• Partner with regional finance teams to align planning assumptions, reporting standards, and deliverable timelines across multiple geographies.</p><p>• Develop and refine financial models that evaluate business scenarios, operational performance, and strategic investment decisions.</p><p>• Deliver monthly and quarterly reporting packages that explain results, highlight variances, and communicate key business drivers to senior leadership.</p><p>• Perform targeted analyses on revenue, margins, pricing, and market trends to support executive decision-making and business priorities.</p><p>• Collaborate with finance systems and technology teams to improve planning tools, reporting capabilities, and analytics platforms.</p><p>• Create and maintain documentation for core FP& A processes to improve consistency, scalability, and knowledge sharing across the organization.</p><p>• Build strong partnerships with business unit leaders and cross-functional stakeholders to support recurring planning cycles and financial reviews.</p><p>• Manage and develop an FP& A analyst by setting priorities, providing coaching, and supporting ongoing growth within the team.</p>