<p>Robert Half is offering an exciting opportunity for an Assistant Controller in the Greater Philadelphia area. In this Assistant Controller role, you will be responsible for overseeing the entire financial process as well as personnel. You will also work closely with other departments on improving efficiencies, cost reductions, and areas for growth. </p><p><br></p><p>Responsibilities:</p><ul><li>Manage and supervise financial processes, including accounts receivable, budgeting, and secondary tasks such as credit management, insurance, and banking.</li><li>Collaborate with other departments to identify opportunities for improving operational efficiency, reducing costs, and fostering growth.</li><li>Assess the organization's technology and information systems needs to align with business objectives.</li><li>Develop and oversee annual budgets to ensure they meet the company’s strategic goals.</li><li>Utilize construction-specific accounting tools, such as Textura and Procore, to streamline financial processes and reporting.</li><li>Work directly with company leadership to execute financial planning and provide actionable insights.</li><li>Ensure compliance with industry standards and regulations within the construction accounting domain.</li><li>Leverage Foundations Construction Software to manage financial data and reporting effectively.</li></ul>
<p>Job Title: Technical IT Trainer / Instructional Designer</p><p>Location: Onsite, Washington, DC (with travel to public housing communities)</p><p><br></p><p>Overview:</p><p>We are seeking an experienced and versatile Technical IT Trainer to support the IT training and organizational development needs of a large public sector organization in Washington, DC. This role requires someone who can deliver engaging training across multiple formats—classroom, virtual, and eLearning—while tailoring content to staff at all levels. The trainer will initially focus on IT systems and the rollout of Yardi Rent Café, then expand into broader learning initiatives including onboarding, customer service, and workplace development programs.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Design, develop, and deliver training programs for IT systems (Yardi Rent Café, Microsoft 365, enterprise applications, Aspire, Adobe, and GovDelivery).</p><p><br></p><p>Provide instructor-led training (classroom and virtual), 1:1 coaching, side-by-side support, and eLearning modules.</p><p><br></p><p>Create eLearning courses and digital training materials that support orientation, onboarding, and professional development initiatives.</p><p><br></p><p>Conduct training on both technical skills (software systems, O365) and workplace topics (civility, communication, customer service).</p><p><br></p><p>Travel to public housing communities across DC to deliver onsite training and support.</p><p><br></p><p>Translate complex technical processes into clear, practical instruction tailored for non-technical staff.</p><p><br></p><p>Develop training resources, guides, and documentation to ensure consistent knowledge transfer.</p><p><br></p><p>Partner with IT, HR, and Training & Development departments to align training programs with organizational goals.</p><p><br></p><p><br></p>
<p>Robert Half HR Solutions is currently partnering with a client in the Duluth area that is looking to add an experienced Corporate Trainer to support their growing contact center. This role involves designing and building curriculum and delivering effective training programs for their contact center team. The ideal candidate will possess strong skills in curriculum creation and training facilitation.</p><p><br></p><p>Responsibilities:</p><p>• Develop comprehensive training programs that enhance employee skills and align with company objectives.</p><p>• Collaborate with department leaders to identify training needs and create targeted learning solutions.</p><p>• Utilize innovative methods to design curriculum that reflects organizational methodologies and best practices.</p><p>• Facilitate engaging training sessions for diverse employee groups across various levels.</p><p>• Assess the effectiveness of training programs and make necessary adjustments to improve outcomes.</p><p>• Maintain detailed records of training activities and participant progress.</p><p>• Stay informed on industry trends and incorporate new techniques into training initiatives.</p><p>• Provide ongoing support and coaching to employees to reinforce learning and development.</p><p>• Ensure training materials are up-to-date and comply with company standards.</p><p>• Assist in planning and scheduling training sessions to ensure smooth execution.</p>
<p>We are looking for an experienced Content Writer to join our client's team on a long-term contract basis. This role is fully remote, and offers the opportunity to create content that simplifies financial services concepts and work on compliance-driven projects. The ideal candidate will possess a strong background in financial services/fintech, with a proven ability to manage projects in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Write and revise procedures for tools related to financing and loans</p><p>• Collaborate with Subject Matter Experts (SMEs) to gather product information</p><p>• Develop and update content for new and existing products, ensuring compliance with financial services regulations.</p><p>• Adhere to the internal style guide while producing clear and actionable materials.</p><p>• Use AI tools and robotic process applications to migrate content. </p><p>• Proofread and validate migrated content to ensure accuracy and proper placement.</p><p>• Edit and rewrite content as required to maintain clarity and accuracy.</p>
<p>🧭 Primary Responsibilities</p><ol><li>Audit Program Development & Execution</li></ol><ul><li>Help design and maintain the Internal and Supplier Audit Schedule.</li><li>Conduct 1st Party (Internal) and 2nd Party (Supplier) audits of Quality Management Systems (QMS) and products.</li><li>Ensure audits align with AS9100D requirements and possibly AS9110 if maintenance operations are involved.</li></ul><ol><li>Corrective Action Management</li></ol><ul><li>Analyze audit findings and initiate Root Cause Corrective Actions (RCCA).</li><li>Use tools like 5 Whys, PFMEA, and other quality methodologies to resolve issues.</li><li>Track and drive corrective actions to closure across 1st, 2nd, and 3rd party audits.</li></ul><ol><li>Regulatory & Customer Audit Support</li></ol><ul><li>Monitor and support external audits (e.g., FAA, customer audits).</li><li>Ensure compliance with industry certifications like AS9100, AS9110, AS9120, ISO9001, etc.</li></ul><ol><li>Reporting & Continuous Improvement</li></ol><ul><li>Report audit results to leadership, especially for Interiors (likely a business unit).</li><li>Contribute to continuous improvement of audit processes, forms, and communications.</li></ul><p><br></p>
We are looking for a highly detail-oriented Claims Data Entry Clerk to join our team in Grand Rapids NT, Michigan. This Contract-to-permanent position is ideal for someone who thrives in a structured and repetitive work environment, with a focus on maintaining accuracy and efficiency. The role involves processing medical, dental, and vision claims, requiring precision to ensure claims are entered correctly and paid accurately.<br><br>Responsibilities:<br>• Accurately input medical, dental, and vision claims into the QuickLink claims processing system.<br>• Maintain a high level of accuracy, achieving 99% audit compliance during training and beyond.<br>• Follow strict confidentiality protocols while handling sensitive claim information.<br>• Collaborate with the team and trainer to review errors and improve data entry techniques.<br>• Meet daily productivity goals, including processing up to 60 claims per day after completing training.<br>• Complete an extensive training program lasting approximately 60 days to master the system and workflow.<br>• Handle both simple and complex claims, some requiring additional attachments and knowledge.<br>• Rely on experienced team members for guidance and support during the learning process.<br>• Take on additional responsibilities as workload expands over time.<br>• Ensure the consistent transposition of information from paper claims into digital systems.
<p>We’re seeking a Customer Experience Marketing Manager to design and implement a best-in-class customer journey program for a growing, national service brand. This is a high-impact role that blends customer experience, digital marketing, and franchise support—perfect for someone who thrives at the intersection of brand, analytics, and training.</p><p><br></p><p>Over 24–36 months, you’ll learn the system, map the customer journey from first contact through 5-star reviews, and build scalable programs that drive consistency, satisfaction, and growth across hundreds of locations nationwide.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong></strong></p><ul><li><strong>Customer Experience & Journey Mapping</strong></li><li>Analyze and optimize customer touchpoints (web, call-in, onsite service, follow-up).</li><li>Develop training, scripts, and standards to ensure a consistent 5-star experience.</li><li>Lead Voice of Customer (VoC) initiatives to identify friction points.</li></ul><p><br></p><ul><li><strong>Franchisee Training & Support</strong></li><li>Create playbooks, templates, and training modules.</li><li>Deliver one-on-one coaching and support adoption of CX initiatives.</li><li>Audit local marketing efforts for consistency with brand standards.</li></ul><p><br></p><ul><li><strong>Digital Marketing & Analytics</strong></li><li>Manage SEO/local listings strategy (with agency support).</li><li>Track and translate analytics into actionable improvements.</li><li>Support social media, paid digital campaigns, and reputation management.</li></ul><p><br></p><ul><li><strong>Marketing Operations</strong></li><li>Serve as backup for graphic design and social media management.</li><li>Partner with cross-functional marketing team (design, email, video, listings).</li><li>Help ensure smooth rollout of new initiatives across the network.</li></ul><p><br></p>
We are looking for an Admissions Representative to join our team in Minneapolis, Minnesota, on a long-term contract basis. In this role, you will play a vital part in ensuring the efficient operation of admissions processes and delivering exceptional service to applicants and learners. This position offers an opportunity to contribute to both production tasks and non-production initiatives that enhance quality, cycle times, and overall user experience in a dynamic higher education environment.<br><br>Responsibilities:<br>• Achieve and maintain production goals by delivering high-quality outcomes within established timelines.<br>• Develop a comprehensive understanding of workflows across the department and cross-train in areas outside your primary expertise.<br>• Address escalations and resolve issues impacting applicants and learners while identifying systemic improvements.<br>• Support training efforts by serving as a subject matter expert or trainer, collaborating with stakeholders to enhance team capabilities.<br>• Partner with various departments to identify and implement process improvements that optimize efficiency and user experience.<br>• Participate in continuous improvement projects to reduce cycle times and enhance operational stability.<br>• Conduct quality assurance activities to detect and resolve process defects and improve individual and team performance.<br>• Manage knowledge systems and documentation, ensuring staff and partner teams have access to accurate and up-to-date resources.<br>• Act as a subject matter expert on enterprise initiatives and team projects, contributing insights and expertise.<br>• Engage in development opportunities to strengthen skills in leadership, data analytics, communication, and operational management.
<p>A <strong>leading real estate firm</strong> is looking for a skilled paralegal with proven expertise in title, escrow, and commercial real estate transactions.</p><p><strong>Do you know your way around a deal? Let’s talk.</strong></p><p><br></p><p><strong>Daily Duties:</strong></p><p>• Conducting title, survey, zoning, entitlement, and entity authority due diligence</p><p>• Managing escrow processes, settlement statements, and full transaction closings — including post-closing documentation</p><p>• Preparing and organizing corporate filings, consents, and resolutions</p><p>• Overseeing document management, from creating databases to maintaining data rooms</p><p><br></p><p><strong>Benefits You’ll Enjoy:</strong></p><p>• 401(k) with employer match</p><p>• Comprehensive medical, dental, and vision plans</p><p>• Generous paid time off and holidays</p><p>• Weekly access to an on-site trainer</p><p>• Fun team events and celebratory gatherings</p>
<p>*** This role can sit in LOS ANGELES (DOWNTOWN) or ORANGE COUNTY (IRVINE) or SAN DIEGO (DOWNTOWN) ***</p><p><br></p><p>A state-wide law firm with over 100 attorneys and offices in San Francisco, San Diego, Ventura County, and Costa Mesa is seeking a Legal Administrative Assistant (Legal Secretary).</p><p> </p><p>The San Diego office has 8 attorneys, 2 legal assistants, 1 paralegal, 1 receptionists/admin, 1 office services clerk/IT clerk, and 1 part time file clerk. This firm is like a boutique firm within a regional firm: great resources but intimate team.</p><p> </p><p><strong><u>Responsibilities of Role</u>: </strong></p><p>Very busy desk: civil litigation, including labor & employment and business law. Must be familiar with:</p><ul><li>trial prep</li><li>litigation calendaring (no docket clerk)</li><li>TOA/TOCs</li><li>eFiling (60% state, 40% federal, occasional appellate – but the latter is not a deal breaker)</li><li>discovery shells (from macros)</li><li>redlining legal documents</li></ul><p>Fluency in the following software is helpful: CompuLaw for calendaring, Best Authority for TOA/TOCs, iManage for document management, and Adobe for bate stamping.</p><p> </p><p><strong><u>Perks of Firm</u></strong>:</p><p>· Firm has an in-house trainer who helps get people set up</p><p>· Laid back environment</p><p>· Longevity of staff</p><p>· Strong benefits – besides standard benefits, the firm covers EAP counseling, travel allowance, and supplemental insurance</p><p>· Staff appreciation lunches, birthday celebrations, holiday gifts, raffles, prizes</p><p>· LA and SD team work very closely/collaboratively with each other and share work. Thus, there is never trouble hitting paralegals. </p>
