<p><strong>Confidential Opportunity: Trade Confirmation Analyst</strong></p><p><strong>Position Overview</strong></p><p> A leading organization is seeking a detail-oriented professional to join its Back Office team within Finance. This role supports Trading, Supply, and Logistics functions and offers exposure to the full lifecycle of commercial transactions within a dynamic trading environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare, review, and issue contracts and confirmations for the purchase and sale of physical commodities, including both marine and non-marine transactions</li><li>Partner with Trading and Commercial teams to ensure contracts accurately reflect agreed terms and system records</li><li>Ensure timely distribution of confirmations in accordance with contractual obligations and internal performance metrics</li><li>Review and reconcile incoming counterparty and broker confirmations; identify and resolve discrepancies efficiently</li><li>Maintain organized records of all transaction-related correspondence within contract management systems</li><li>Process electronic confirmations through designated platforms</li><li>Manage shared inbox communications, including incoming confirmations and related inquiries</li><li>Adhere to established procedures and policies; recommend process improvements where applicable</li><li>Ensure compliance with internal record retention standards</li></ul><p><br></p>
We are looking for a Business Support Analyst to support and improve enterprise applications that drive core business operations in Kershaw, South Carolina. This position works closely with business partners and technical teams to resolve application issues, strengthen system performance, and encourage effective use of ERP capabilities across finance, supply chain, project-related, and asset-focused functions. The role also contributes to process improvement, user enablement, and documentation that supports reliable day-to-day operations.<br><br>Responsibilities:<br>• Provide advanced support for ERP applications and connected systems, troubleshooting issues and helping business teams maintain efficient operations across finance, supply chain, project, and asset management areas.<br>• Manage escalated application incidents and service requests, delivering Level 2 support while coordinating timely resolutions with internal technology teams.<br>• Partner with stakeholders to evaluate business needs, define improvement opportunities, and recommend practical changes that increase system value and user adoption.<br>• Contribute to application updates, enhancements, and external system integrations by assisting with analysis, planning, testing, and implementation activities.<br>• Prepare clear functional and technical documentation, including process guides, support materials, and knowledge resources for users and internal support teams.<br>• Support user acceptance testing by organizing test activities, validating outcomes, and documenting issues to help ensure successful solution delivery.<br>• Deliver training and ongoing guidance to end users and key business contacts to build confidence and improve effective use of application features.<br>• Follow established change control and service management practices while supporting application activity across development, test, and production environments.<br>• Work with applications, infrastructure, and service desk teams to resolve cross-functional issues and maintain dependable application performance.<br>• Assist with audit-related reviews and corrective action efforts by helping address application controls, documentation needs, and identified gaps.
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a skilled and customer-focused IT Support Analyst to provide Tier 21/2 technical support in a dynamic, environment. This role is responsible for resolving escalated service desk issues, supporting end users across multiple platforms, and maintaining secure and efficient IT operations.. This role is 100% onsite.</p><p><br></p><p>Top Skills:</p><ul><li>2-3 Years of experience</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Environment)</li><li>Troubleshooting printers issues, wi-fi, basic network connectivity</li><li>L1/L2 Ticketing issues</li></ul><p><br></p>
<p>On behalf of our client, Robert Half Talent Solutions, Technology Division is seeking an <strong>IT Analyst I</strong> to provide hands-on, onsite IT support during a period of operational transition. This role will support day-to-day end-user needs while also assisting with IT activities related to facility changes, including equipment collection, system support, and infrastructure assistance. The position reports directly to the <strong>Chief Information Technology Officer (CTIO)</strong> and works closely with a small, distributed IT team supporting multiple locations.</p><p>This is an excellent opportunity for a <strong>go‑getter</strong> who is comfortable wearing multiple hats, stepping outside a strict job description when needed, and supporting users through change in a professional and supportive manner.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>Tier 1–2 IT support</strong> for approximately 200 onsite and remote users</li><li>Troubleshoot hardware and software issues (laptops, desktops, peripherals, basic server interactions)</li><li>Support <strong>laptop imaging, wiping, updates, and device collection</strong> during employee transitions</li><li>Assist with <strong>Active Directory tasks</strong> (user access, onboarding/offboarding, password resets)</li><li>Create, activate, and deactivate <strong>badging/access</strong> as employees onboard or exit</li><li>Support basic server and infrastructure tasks, including <strong>equipment takedown and relocation</strong> as directed</li><li>Respond to and track all work through the company’s <strong>help desk ticketing system</strong></li><li>Provide onsite IT support for nearby facilities as needed</li><li>Assist with short-term project work related to facility changes, shutdown support, or infrastructure stabilization</li><li>Escalate issues appropriately while maintaining ownership through resolution</li><li>Maintain clear communication and documentation of work performed</li></ul><p><br></p>
We are looking for an IT Support Analyst to join a detail-oriented services organization in Stamford, Connecticut. This position supports employees across office environments by maintaining reliable technology operations, resolving user issues, and helping improve business systems. The role also partners with vendors and internal stakeholders to deliver technical projects, manage access, and support application and infrastructure initiatives.<br><br>Responsibilities:<br>• Deliver desktop and end-user support for staff across multiple office locations, ensuring timely resolution of day-to-day technical issues.<br>• Oversee ticket follow-up with external service providers, escalating concerns when needed and tracking performance against agreed service expectations.<br>• Maintain the health of essential IT environments, including endpoint devices, server resources, and network components.<br>• Coordinate technical initiatives from planning through implementation, keeping tasks organized and stakeholders informed throughout delivery.<br>• Support employee onboarding and offboarding by preparing equipment, assigning system access, and assisting with technology orientation.<br>• Administer vendor relationships related to IT services, including onboarding support, contract coordination, and ongoing service review.<br>• Track hardware inventory and manage asset lifecycle activities such as deployment, replacement planning, and records maintenance.<br>• Compile operational updates, reporting, and performance metrics to provide visibility into IT service trends and priorities.<br>• Gather business needs, document requirements, and work with technical teams or vendors to turn those needs into effective system changes.<br>• Assist with technology due diligence, integration efforts, and change support tied to acquisitions, application rollouts, and platform upgrades.
<p>We are in the search for an Investment Trading Analyst to join our team in Minneapolis, Minnesota. The role primarily involves supporting the acquisition of various forms of investments, assisting in trading desk operations, and interacting with multiple business units within the financial services industry.</p><p><br></p><p>Responsibilities:</p><p>• Accurately maintain data used in investment trading decisions, ensuring its availability from the initiation to the settlement of trades.</p><p>• Conduct portfolio analysis using data analysis tools, Microsoft Excel, MySQL, and SQL.</p><p>• Engage directly with trade partners to resolve data-related inquiries.</p><p>• Oversee portfolio reporting infrastructure and ensure its accuracy and efficiency.</p><p>• Establish yourself as the go-to expert for all reporting and data analysis related to portfolio acquisitions.</p><p>• Assist in research projects as per the requests of portfolio managers.</p><p>• Monitor the outcomes of investment strategies and make necessary adjustments.</p><p>• Collaborate with technology/data teams to ensure the accuracy of information and analysis.</p><p>• Regularly analyze portfolio return/risk.</p><p>• Handle all processes related to trade commencement to settlement.</p><p><br></p><p>Minimum Qualifications:</p><ul><li>Bachelor's degree in finance, economics or mathematics (a minor in data science or computer science ideal)</li><li>1+ Years relevant work experience in Financial Services.</li><li>Strong multitasking and prioritizing skills</li><li>Excellent communicative abilities</li><li>Comfortable working in a fast-paced environment</li><li>High analytical skills</li><li>Intermediate to advance Microsoft Excel skills and understanding of Data Base management tools</li><li>A proactive attitude to developing new ideas and refining existing processes</li></ul><p>Preferred Qualifications:</p><ul><li>Experience in credit and real estate</li><li>Familiarity with business intelligence tools such as Tableau and CAS</li><li>Progress towards investment-related certifications like CFA</li></ul><p>Opportunity awaits a skilled professional who can bring their expertise to our dynamic trading environment. If you feel your profile is a good match, we'd love to hear from you.</p><p>To apply for this opportunity, please message Douglas Rickart on LinkedIn, Call Doug at 612-249-0330 or submit your resume/application through our career site. </p>
<p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
<p>Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. </p><p><br></p><p>We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.</p><p>• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.</p><p>• Maintain professionalism and de-escalate situations to ensure positive customer experiences.</p><p>• Collaborate with team members to streamline communication and enhance problem-solving efforts.</p><p>• Create and manage detailed documentation to support technical processes and training initiatives.</p><p>• Stay updated on emerging technologies and improve technical skills continuously.</p><p>• Perform repairs and maintenance on mechanical equipment as required.</p><p>• Uphold teamwork and a positive attitude in all aspects of the role.</p><p>• Ensure reliability and consistency in managing customer support tasks.</p>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
<p>Our client is seeking a Service Support Analyst to join their team. The analyst is responsible for managing the intake, assessment, and resolution of technology-related incidents and service requests from internal users across our client’s organization. Acting as a primary point of contact, the analyst provides direct end-user support while ensuring requests are logged, prioritized, and resolved in alignment with established service management processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>Task Execution and End-User Support</strong></p><ul><li>Respond to incidents and service requests via phone, email, chat, and self-service portals</li><li>Log, categorize, prioritize, and resolve tickets within the ITSM platform</li><li>Troubleshoot desktop, application, and connectivity issues</li><li>Communicate clearly with users and provide status updates</li></ul><p><strong>Endpoint & Desktop Support</strong></p><ul><li>Support Windows laptops, desktops, and AVD</li><li>Assist with device provisioning, refresh, and decommissioning</li><li>Troubleshoot hardware, software, and configuration issues</li><li>Support devices managed through centralized endpoint management platforms</li></ul><p><strong>Identity, Access & Administration</strong></p><ul><li>Perform Entra ID and Active Directory administration tasks</li><li>Support onboarding and offboarding processes</li><li>Manage group-based access and permissions</li><li>Troubleshoot authentication and access issues</li></ul><p><strong>Endpoint Management & Security Support</strong></p><ul><li>Support device compliance with security baselines</li><li>Assist with patching and endpoint protection troubleshooting</li><li>Identify and escalate potential security incidents</li></ul><p><strong>Documentation & Continuous Improvement</strong></p><ul><li>Document all support actions and resolutions</li><li>Maintain and contribute to knowledge base articles</li><li>Identify recurring issues and recommend improvements</li></ul><p><strong>Operating Standards & Expectations</strong></p><ul><li>Operate within an ITIL-aligned service management framework</li><li>Adhere to security, compliance, and data protection policies</li><li>Meet defined service performance and documentation standards</li></ul>
We are looking for a Desktop Support Analyst to provide dependable technical assistance for employees in Lexington, Ohio within a plastics manufacturing environment. This Long-term Contract position supports users both remotely and in person, combining desk-based troubleshooting with hands-on assistance across workstations and peripheral devices. The role is ideal for someone who can navigate Microsoft-based systems confidently, communicate clearly with end users, and contribute to smooth day-to-day IT operations across a multi-site organization.<br><br>Responsibilities:<br>• Deliver frontline and advanced desktop support for employees through a mix of remote assistance and on-site service.<br>• Investigate and resolve issues involving computers, peripherals, software applications, and user access in a timely manner.<br>• Support Microsoft technologies, including Windows environments, Active Directory, domain-connected systems, and Microsoft Office 365 tools.<br>• Prepare, image, configure, and maintain desktops, laptops, and related hardware for end-user deployment.<br>• Move between work areas to provide deskside support, diagnose equipment problems, and restore functionality at the point of use.<br>• Record incidents, resolutions, and technical procedures to improve knowledge sharing and maintain accurate support documentation.<br>• Assist with scanner-related devices and other operational technology used by staff in daily business processes.<br>• Contribute to special IT initiatives and site-based technical projects as assigned.
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Manawa, Wisconsin. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving Microsoft and hardware-related issues, and delivering responsive service in a fast-paced environment. The ideal candidate brings strong troubleshooting ability, patience, and a customer-first approach while supporting a large user base and a variety of endpoint devices.<br><br>Responsibilities:<br>• Provide day-to-day desktop support by diagnosing and resolving issues involving Microsoft applications, Windows 10 systems, laptops, workstations, and peripheral hardware.<br>• Prepare and deploy equipment for new hires, including workstation setup, hardware configuration, and ensuring devices are ready for immediate use.<br>• Perform desktop imaging and device provisioning activities to maintain consistent system builds across supported endpoints.<br>• Track technology assets by assigning tags, updating inventory records, and documenting equipment distribution and service status.<br>• Manage and respond to support requests through ServiceNow, ensuring tickets are accurately logged, updated, and resolved in a timely manner.<br>• Support a high-volume end-user environment by delivering clear communication, practical solutions, and dependable technical assistance.<br>• Assist with the upkeep and troubleshooting of mobile devices, including a shared fleet of iPads used across the organization.<br>• Coordinate basic support for printers and related desktop peripherals to minimize disruption to daily operations.
<p>We are looking for a Desktop Support Analyst to provide hands-on technical assistance across end-user devices and instructional technology in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys solving day-to-day support issues, maintaining reliable technology operations, and delivering responsive service in a multi-site environment. The role focuses on desktop support, account access troubleshooting, device management, and ticket resolution while helping users stay productive.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level support for laptops, desktop equipment, and classroom technology, addressing issues efficiently and professionally.</p><p>• Diagnose and resolve user problems involving Microsoft 365 applications, Active Directory accounts, and Intune-managed devices.</p><p>• Handle password resets and assist with organization-related access or account concerns to restore user connectivity quickly.</p><p>• Perform routine printer upkeep and complete minor hardware repairs to keep essential equipment operational.</p><p>• Record, prioritize, and monitor support requests through the designated ticketing platform, ensuring timely follow-up and closure.</p><p>• Travel between sites as needed to provide on-location technical support and maintain consistent service coverage.</p><p>• Set up, configure, and maintain end-user hardware and related peripherals to support daily business and classroom needs.</p>
<p>The End User Support Analyst – Level 2 provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>• Provide end-to-end client support via a ticketing system for local and remote users</p><p>• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access</p><p>• Support Office 365 administration, including user setup and ongoing maintenance</p><p>• Administer Exchange Online, including mailbox management and licensing</p><p>• Manage Intune and mobile device administration for laptops, tablets, and phones</p><p>• Support current and legacy Windows operating systems</p><p>• Administer Active Directory and Group Policy in a multi-domain organization</p><p>• Perform computer imaging, deployment, and lifecycle support</p><p>• Add, configure, and maintain workstations, laptops, and mobile devices</p><p>• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication</p><p>• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN</p><p>• Respond to system alerts and provide coverage for senior systems administration functions as needed</p><p>• Support conference room audio and video technology</p><p>• Assist with building security systems and local network connectivity in coordination with IT</p><p>• Support network printers and office automation systems</p><p>• Provide mobile device and endpoint support for both office-based and remote users</p>
We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience.<br><br>Responsibilities:<br>• Deliver first- and second-line technical assistance for hardware, software, and infrastructure-related incidents and service requests across the organization.<br>• Provide in-person floor support on a rotating schedule, assisting employees directly and ensuring all requests are properly recorded in the service management system.<br>• Take full ownership of assigned tickets from initial intake through final resolution, including user updates, troubleshooting, and timely closure.<br>• Support colleagues in international offices by providing remote assistance that aligns with established service standards and response expectations.<br>• Follow defined escalation procedures to route complex issues appropriately and maintain dependable support delivery.<br>• Investigate recurring technical problems, identify underlying causes, and create clear knowledge documentation for both engineers and end users.<br>• Administer user lifecycle activities such as onboarding, offboarding, account support, and related end-user access tasks.<br>• Configure, maintain, and troubleshoot laptops, desktop hardware, mobile devices, remote access tools, and Windows 10 workstation environments.<br>• Assist with event technology support and coordinate Zoom-based meeting and interview connections with domestic and international participants.<br>• Participate in after-hours on-call coverage and contribute to time-sensitive projects and organization-wide IT communications as needed.
We are looking for a Desktop Support Analyst to provide hands-on technical support for employees in Dubuque, Iowa. This Contract to Permanent opportunity is ideal for someone who enjoys solving day-to-day technology issues, maintaining reliable workstation performance, and delivering responsive service across office and production environments. The person in this role will support end users with hardware, software, connectivity, and access needs while helping keep local IT operations running smoothly.<br><br>Responsibilities:<br>• Deliver on-site and remote support for end-user issues involving desktops, laptops, peripherals, connectivity, telephony, video conferencing, and mobile devices.<br>• Set up, deploy, and maintain computer equipment and standard software to ensure employees have reliable and secure technology tools.<br>• Monitor and work through the IT ticket queue, prioritizing requests and resolving incidents in a timely and thorough manner.<br>• Administer user access and device-related support within Windows Active Directory, including account maintenance, security permissions, and printer connectivity.<br>• Diagnose technical problems through structured troubleshooting and root cause analysis to minimize repeat issues and reduce downtime.<br>• Create and refine support documentation and knowledge articles to improve service consistency and help users resolve common issues.<br>• Recommend practical hardware and software enhancements that improve performance, usability, and cost efficiency.<br>• Provide technical support across both office and manufacturing settings while coordinating with the broader IT team as needed.
We are looking for a Desktop Support Analyst to join our team in Oakland, California on a Contract basis. This position will focus on preparing Chromebook carts for use, organizing device setup activities, and supporting end users with basic technical needs as the school year begins. The ideal candidate brings hands-on desktop support knowledge, can follow established procedures, and is comfortable assisting with hardware, software, and classroom technology issues.<br><br>Responsibilities:<br>• Prepare, configure, and organize Chromebook carts so devices are ready for deployment and daily use.<br>• Register Chromebooks and related equipment within the organization’s device management environment while maintaining accurate records.<br>• Provide frontline technical assistance for basic desktop, hardware, and end-user issues in a school setting.<br>• Troubleshoot audiovisual and classroom technology problems to minimize disruptions during instruction.<br>• Assist with workstation setup, device imaging, and general desktop support tasks as assigned.<br>• Support user account and access-related needs through Active Directory and other standard support tools.<br>• Document completed work, track reported issues, and escalate more complex problems when needed.
We are looking for a Desktop Support Analyst to deliver reliable onsite technical assistance for end users in Moline, Illinois within the Financial Services industry. This Long-term Contract position is ideal for someone who is comfortable working in a Windows-based environment, supporting banking-related hardware, and providing clear, customer-focused communication. The person in this role will help keep end-user technology operational during validation activities, deployment efforts, and launch support while maintaining accurate documentation throughout the support process.<br><br>Responsibilities:<br>• Provide onsite desktop support for end users by diagnosing and resolving hardware, software, and access-related issues in a Windows 10 environment.<br>• Prepare, configure, image, and deploy desktops and related devices to support user readiness for scheduled validation sessions and operational events.<br>• Support banking equipment such as receipt printers, check scanners, driver license scanners, and other peripheral devices to ensure proper functionality.<br>• Assist with device setup, testing, and readiness checks before key support events, helping users transition smoothly into production activities.<br>• Respond to service desk tickets and technical requests with a strong focus on timely resolution, clear updates, and minimal disruption to frontline teams.<br>• Participate in cutover and go-live support activities by providing hands-on troubleshooting and immediate end-user assistance as issues arise.<br>• Document incidents, resolutions, device statuses, and recurring problems thoroughly to support tracking, follow-up, and knowledge sharing.<br>• Use tools such as Active Directory and remote support utilities to manage user access and resolve desktop issues efficiently.<br>• Provide post-deployment and post-launch support to stabilize the user environment and address outstanding technical concerns.
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina within the financial services industry. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering a strong support experience across the business. The ideal candidate will combine practical troubleshooting ability with solid knowledge of Windows environments, hardware support, and user account administration.<br><br>Responsibilities:<br>• Deliver day-to-day support for desktop and workstation issues, ensuring users receive timely and effective technical assistance.<br>• Diagnose and resolve problems involving Windows 10 systems, peripheral devices, and standard desktop applications.<br>• Set up, configure, and maintain desktop hardware, including computers, monitors, docking stations, and related equipment.<br>• Perform desktop imaging and device provisioning to prepare systems for new hires, replacements, and refresh activities.<br>• Manage user access and account-related tasks within Active Directory, including routine updates and troubleshooting.<br>• Track incidents and service requests, document resolutions, and escalate more complex technical issues when needed.<br>• Support workstation deployments, equipment replacements, and other desktop lifecycle activities across the environment.
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
<p><strong>About the Role</strong></p><p>We are seeking a <strong>Technical Support Analyst III (EHR Security Analyst),</strong> this role plays a critical part in securing and supporting an enterprise-level Electronic Health Record (EHR) system.</p><p>You will be responsible for managing user access, enforcing security policies, and supporting end users while ensuring compliance with healthcare regulations such as HIPAA.</p><p><strong>Key Responsibilities</strong></p><ul><li>Define, manage, and maintain <strong>EHR security roles, access controls, and user permissions</strong></li><li>Map and maintain position definitions, including <strong>Millennium Position Preferences and OHPAC security groups</strong></li><li>Provide <strong>Tier 1 support</strong> to EHR end users for access and security-related issues</li><li>Collaborate with IT, Security Officers, and compliance teams to <strong>develop and enforce security policies</strong></li><li>Monitor user access and activity to ensure appropriate system usage</li><li>Conduct <strong>internal audits</strong> and identify potential risks or vulnerabilities</li><li>Assist in <strong>user provisioning and deprovisioning processes</strong></li><li>Investigate and respond to <strong>security incidents</strong>, ensuring proper documentation and resolution</li><li>Support system upgrades, patches, and maintenance activities (Cerner/OHPAC)</li><li>Participate in audits (internal and external) and ensure compliance readiness</li><li>Stay current on <strong>emerging threats, regulatory updates, and security best practices</strong></li><li>Recommend improvements to strengthen the overall EHR security environment</li></ul>
<p>We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul><p><br></p>
We are looking for a skilled Litigation Support Analyst to provide technical expertise and guidance for electronic discovery projects, document reviews, and productions. This role demands meticulous attention to detail, strong analytical abilities, and exceptional customer service skills. The ideal candidate will thrive in a fast-paced, high-volume environment while managing multiple projects and meeting tight deadlines.<br><br>Responsibilities:<br>• Develop, maintain, and troubleshoot eDiscovery software and databases to support litigation processes.<br>• Process incoming data and images by organizing and loading them into litigation databases.<br>• Collect, analyze, and prepare electronic data for review and production purposes.<br>• Design and implement search terms and filters to streamline document review workflows.<br>• Perform rigorous quality control checks and prepare documents for production.<br>• Collaborate with legal teams to coordinate project-specific workflows and ensure smooth execution.<br>• Train and assist legal teams in utilizing various eDiscovery platforms effectively.<br>• Utilize fraud investigation techniques and data analysis to identify inconsistencies and ensure compliance.<br>• Apply advanced fraud analytics to detect and prevent fraudulent activities during litigation.<br>• Contribute to the refinement of anti-fraud measures within eDiscovery processes.
We are looking for a skilled Cloud Systems Analyst to join our team in Wall, New Jersey. In this contract position with the potential for permanent employment, you will play a pivotal role in managing and optimizing Oracle Cloud Fusion applications while supporting financial systems and ensuring seamless functionality. This role requires strong collaboration and documentation skills, as well as a proactive approach to system improvements.<br><br>Responsibilities:<br>• Administer Oracle Cloud Fusion applications, ensuring their functionality aligns with business requirements and operates efficiently.<br>• Manage user roles, system access rights, and delegation profiles in partnership with corporate and regional finance teams.<br>• Create and maintain detailed documentation for system configurations and processes to build consensus and serve as future references.<br>• Provide Tier-2 and Tier-3 support for Oracle-related issues, including troubleshooting access, functionality, and data integrity concerns.<br>• Analyze system data, develop reports, and identify opportunities for continuous improvement.<br>• Maintain and monitor scheduled reports, workflows, dashboards, and module-specific configurations.<br>• Troubleshoot and resolve interface errors, functional issues, and scheduling conflicts.<br>• Perform system configurations, enhancements, upgrades, and oversee quarterly Oracle Cloud update activities.<br>• Lead user acceptance testing by defining test plans, developing scripts, and guiding stakeholders through new features and patches.<br>• Conduct periodic audits of user security and system access to ensure compliance with internal policies and regulations.