We are looking for a detail-oriented Paralegal to support litigation matters for a Contract position based in Boston, Massachusetts. This opportunity is well suited for someone who can manage competing deadlines, work confidently with legal technology, and contribute to case progress from discovery through trial preparation. The role calls for strong organizational ability, practical knowledge of civil litigation, and a proactive approach to keeping documents, deadlines, and case activity on track.<br><br>Responsibilities:<br>• Coordinate day-to-day support for civil litigation matters, ensuring case files, calendars, and related materials remain accurate and up to date.<br>• Prepare, organize, and track discovery materials, including document collection, review support, and production coordination.<br>• Assist attorneys with trial preparation by assembling exhibits, managing witness materials, and maintaining readiness for hearings and court proceedings.<br>• Use case management software and other legal technology tools to monitor deadlines, maintain records, and support efficient workflow execution.<br>• Draft, format, and finalize legal documents, correspondence, and filing materials in accordance with court and matter requirements.<br>• Conduct file review and factual research to help the legal team evaluate issues, organize evidence, and prepare for litigation milestones.<br>• Communicate with internal stakeholders, outside counsel, and vendors as needed to support document handling and case progress.
<p>We are looking for a highly experienced Project Manager to lead the delivery of a next-generation Case Management System initiative. This position requires expertise in managing complex technology programs, driving collaboration across teams, and ensuring operational readiness. The ideal candidate will excel in strategy execution, vendor management, and risk mitigation while maintaining clear communication with stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full lifecycle of the Case Management System initiative, from planning to stabilization.</p><p>• Define project scope, sequencing, budget, and success metrics while proactively addressing risks and recommending corrective actions.</p><p>• Establish governance frameworks and escalation pathways to ensure smooth delivery of a mission-critical platform.</p><p>• Provide executives with detailed insights into project health, emphasizing risks, options, and key decisions.</p><p>• Collaborate with business and technology teams to ensure readiness, adoption, and seamless operational transitions.</p><p>• Manage external delivery partners by supporting vendor selection, monitoring performance, and enforcing accountability.</p><p>• Serve as the primary point of accountability, ensuring project milestones are met and recommending adjustments to scope or sequencing as required.</p><p>• Drive compliance with Agile, Waterfall, or hybrid methodologies to align with project needs.</p><p>• Utilize tools such as Microsoft Project, Planner, Power BI, and SharePoint to track and report progress effectively.</p><p>• Present go/no-go recommendations at critical project milestones based on thorough analysis.</p>
<p>The IT Support team serves as the first point of contact for internal users who need technical assistance. Support is provided through a mix of in-person interaction, phone, chat, email, user portals, and remote screen-sharing tools.</p><p>This role focuses on supporting and improving the end-user hardware and software environment. The team partners with multiple business functions to maintain and enhance the technology systems that enable day-to-day operations across office and operational settings. Responsibilities include supporting Microsoft 365, operating systems, and standard software tools, as well as managing the full lifecycle of end-user IT assets such as laptops, desktops, and peripherals.</p><p>Day-to-Day Responsibilities</p><p>• Serve as a primary support resource for hardware, application, and data-related issues across multiple locations </p><p>• Respond to incoming requests via phone, chat, email, alerts, or in person, and accurately triage, diagnose, resolve, or escalate issues within defined SLA guidelines</p><p>• Log and update tickets with detailed notes on issues, root causes, status, and resolution using an ITSM platform</p><p>• Coordinate with vendors or internal teams to resolve escalated issues and ensure a positive end-user experience</p><p>• Assist senior team members with minor system configurations or enhancements requested by the business</p><p>• Support IT projects including software upgrades, hardware refreshes, new deployments, and audio/visual support</p><p>• Create and maintain technical documentation such as procedures, how-to guides, training materials, and FAQs for end users</p><p>• Collaborate effectively within a team environment while maintaining a strong customer service mindset</p>
We are looking for a skilled Corporate Attorney to join our team in Boston, Massachusetts. In this role, you will provide legal expertise to a dynamic client base ranging from emerging startups to established organizations, with a strong emphasis on technology-focused businesses. This position offers an exciting opportunity to navigate diverse corporate and transactional matters.<br><br>Responsibilities:<br>• Advise clients on corporate governance, compliance, and general legal matters.<br>• Draft, review, and negotiate contracts and agreements related to business operations.<br>• Provide strategic guidance on mergers, acquisitions, and other transactional matters.<br>• Assist startups and emerging businesses with formation, funding, and growth strategies.<br>• Conduct legal research to ensure adherence to relevant laws and regulations.<br>• Collaborate with internal teams and external stakeholders to facilitate smooth transactions.<br>• Manage due diligence processes and coordinate documentation for corporate deals.<br>• Offer tailored solutions to technology-driven businesses facing unique legal challenges.<br>• Represent clients in negotiations and act as their trusted legal advisor.
<p><strong>Job Title:</strong> Network Engineer </p><p> <strong>Location:</strong> San Luis Obispo, CA (Full On-Site)</p><p> <strong>Schedule:</strong> Monday–Friday, 8:00 AM – 5:00 PM</p><p>W<strong>Compensation & Benefits</strong></p><ul><li>Salary Range: $110-130K</li><li>Comprehensive benefits package</li><li>Pension program </li><li>Strong emphasis on work-life balance</li></ul><p><br></p><p>An established enterprise organization is seeking a<strong> Network Engineer</strong> to join its Information Technology team. This is a technical lead role within a collaborative team of six, supporting a wide range of critical infrastructure across 100+ locations.</p><p><br></p><p>This position offers the opportunity to work on large-scale, mission-critical systems while helping guide future technology decisions, including upcoming infrastructure and security initiatives.</p><p><br></p><p> <strong>Key Responsibilities</strong></p><ul><li>Design, implement, and maintain complex LAN/WAN network environments</li><li>Serve as a technical lead, providing guidance and mentorship to network staff</li><li>Architect and support multi-platform enterprise networks</li><li>Configure and manage network hardware, including routers, switches, and firewalls</li><li>Monitor performance, troubleshoot issues, and ensure network security and reliability</li><li>Support and enhance network infrastructure across diverse operational environments</li><li>Collaborate with internal teams, vendors, and stakeholders on projects and upgrades</li><li>Participate in evaluating and selecting future technologies, including firewall solutions</li><li>Maintain documentation, diagrams, and procedural standards</li></ul><p><strong>Technical Environment</strong></p><ul><li>Cisco-based Layer 2/Layer 3 networking</li><li>BGP routing</li><li>Check Point firewalls</li><li>Primarily on-premise infrastructure with early-stage cloud adoption</li><li>Exposure to future cloud and security architecture decisions</li></ul><p><br></p><p>For immediate consideration, direct message Reid Gormly on LinkedIN and Apply Now!</p>
We are looking for a skilled Ad Sales Data Analyst to join our team in NYC, New York. In this long-term contract role, you will leverage your expertise in media and advertising analytics to deliver actionable insights and support strategic decision-making. This position is ideal for professionals who thrive in dynamic environments and have a strong background in data analysis within the advertising or media industry.<br><br>Responsibilities:<br>• Analyze and interpret advertising sales data to identify trends, opportunities, and areas of improvement.<br>• Utilize fraud analytics tools and techniques to detect and prevent fraudulent activities within advertising campaigns.<br>• Develop and maintain dashboards and reports to present key metrics and insights to stakeholders.<br>• Collaborate with cross-functional teams to optimize advertising strategies and campaign performance.<br>• Investigate suspected fraud cases and provide detailed reports based on findings.<br>• Apply anti-fraud methodologies to ensure compliance and integrity in advertising sales processes.<br>• Provide actionable recommendations based on data analysis to enhance revenue generation.<br>• Work closely with advertising technology platforms to integrate data solutions and improve operational efficiency.<br>• Stay updated with industry trends and advancements in data analysis and fraud prevention.<br>• Support the implementation of new tools and systems to streamline data processing and reporting.
<p>We are looking for an experienced IT Infrastructure Manager to oversee and optimize our multi-cloud environment while leading a talented team in Burlington, Massachusetts. This role requires a hands-on approach to managing infrastructure across multiple sites and involves balancing technical oversight with effective team leadership. The ideal candidate will have a proven track record of driving operational excellence and implementing innovative solutions in complex IT environments.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of infrastructure experts, ensuring accountability and supporting their growth and development.</p><p>• Oversee and optimize multi-cloud environments, including Microsoft Azure, Google Cloud, and AWS.</p><p>• Provide architectural guidance for complex systems, ensuring reliability and scalability across multi-tenant, multi-domain, and multi-forest environments.</p><p>• Manage and enhance core IT services such as Active Directory, Microsoft 365, virtualization platforms, and endpoint management.</p><p>• Collaborate with peer leaders and IT teams to align infrastructure strategies with business objectives.</p><p>• Drive continuous improvement by implementing monitoring, alerting, and automated remediation processes.</p><p>• Lead infrastructure projects from planning and design through testing and implementation, ensuring alignment with business requirements.</p><p>• Manage vendor relationships to ensure quality and efficiency in technology tools and services.</p><p>• Maintain operational stability by overseeing data center operations, including power, cooling, and fire suppression systems.</p><p>• Ensure compliance with patch management and asset lifecycle processes to maintain system security and performance.</p>
<p><strong>Overview</strong></p><p>We are seeking a <strong>Senior Technical Program Manager (Level IV)</strong> to support <strong>backend systems powering Entertainment OS and streaming service platforms</strong>. This is a <strong>net‑new, high‑impact contract role</strong> within a Global Product Experience organization, focused on driving alignment and execution across multiple backend platforms and internal stakeholder groups.</p><p>This role requires a <strong>highly proactive TPM</strong> who can independently own and deliver <strong>multiple complex backend programs concurrently</strong>, bring structure and visibility to ambiguous problem spaces, and drive momentum across large, enterprise‑scale teams.</p><p>Strong preference for <strong>Philadelphia‑based candidates</strong> who can support a hybrid onsite model.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own and execute <strong>2–4 high‑impact backend programs</strong> simultaneously</li><li>Drive alignment across multiple internal teams and backend platforms</li><li>Create and manage:</li><li>Program roadmaps and quarterly/domain planning</li><li>Key milestones, delivery timelines, and execution plans</li><li>Dependency tracking, risk management, and mitigation strategies</li><li>Lead end‑to‑end program execution to ensure delivery against scope and timelines</li><li>Translate complex backend technical solutions into <strong>clear, actionable program plans</strong></li><li>Communicate program status, risks, and priorities across a broad and complex stakeholder group</li><li>Partner closely with product, engineering, and leadership teams</li><li>Support backend systems that enable Entertainment OS and streaming service platforms</li></ul><p><br></p>
<p>Design, setup and install VPNs, switches, firewalls, routers and wireless networks for City-wide, vendor and police use.</p><p>Work with IT staff in the design, layout and installation of hardware and software for new networks and modifications to existing networks and analysis of departments' needs.</p><p>Follow established problem resolution procedures in resolving software problems and apply corrective service to upgrade systems.</p><p>Prepare and ensure accuracy of documentation (Procedures, troubleshooting, manuals, etc.)</p><p>Run diagnostics, monitor systems and networks and determine and anticipate possible hardware problems and repairs. Follow established problem determination procedures in performing hardware problem analysis.</p><p>Participate in resolving more difficult network problems and obtaining IT assistance when necessary.</p><p>Evaluate software and tests new software; upgrades equipment and provides training to users. Perform product evaluations and make recommendations on replacing existing solutions or for new technology.</p><p>Assist in supplying part numbers and cost estimates for computer and peripheral purchases.</p><p>Assist in the acquisition of computers and peripheral devices.</p>
<p>Design, setup and install VPNs, switches, firewalls, routers and wireless networks for City-wide, vendor and police use.</p><p>Work with IT staff in the design, layout and installation of hardware and software for new networks and modifications to existing networks and analysis of departments' needs.</p><p>Follow established problem resolution procedures in resolving software problems and apply corrective service to upgrade systems.</p><p>Prepare and ensure accuracy of documentation (Procedures, troubleshooting, manuals, etc.)</p><p>Run diagnostics, monitor systems and networks and determine and anticipate possible hardware problems and repairs. Follow established problem determination procedures in performing hardware problem analysis.</p><p>Participate in resolving more difficult network problems and obtaining IT assistance when necessary.</p><p>Evaluate software and tests new software; upgrades equipment and provides training to users. Perform product evaluations and make recommendations on replacing existing solutions or for new technology.</p><p>Assist in supplying part numbers and cost estimates for computer and peripheral purchases.</p><p>Assist in the acquisition of computers and peripheral devices.</p>
We are looking for an experienced Cloud Security Engineer to join our team in New York, New York. In this role, you will play a critical part in safeguarding cloud-based infrastructure by deploying, managing, and maintaining security tools and solutions. You will proactively monitor systems for threats, respond to incidents, and collaborate with stakeholders to enhance the overall security posture of cloud environments.<br><br>Responsibilities:<br>• Install, configure, and maintain advanced security solutions to protect cloud-based systems and networks.<br>• Monitor infrastructure to detect and respond to unusual activities, intrusions, or security breaches.<br>• Conduct thorough investigations of security alerts and incidents, ensuring timely and effective resolutions.<br>• Perform risk assessments and vulnerability scans, recommending strategies to mitigate potential threats.<br>• Collaborate with teams to implement and manage security tools tailored to cloud environments.<br>• Develop and enforce policies, procedures, and guidelines to ensure compliance with security standards.<br>• Stay updated on emerging threats and vulnerabilities, adapting security measures as needed.<br>• Create detailed reports and documentation on incidents, findings, and recommendations for stakeholders.<br>• Conduct audits and reviews of cloud infrastructure to identify and address security gaps.<br>• Support compliance initiatives and ensure adherence to industry regulations and standards.
We are looking for a skilled Systems Engineer to join our team in Plano, Texas. In this role, you will be responsible for managing and maintaining server infrastructure, ensuring system security, and supporting disaster recovery initiatives. The ideal candidate will collaborate with various IT teams and vendors to provide reliable and secure technology solutions in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Provide daily support for servers and systems, including Active Directory, Citrix, Microsoft Exchange, file servers, and other applications.<br>• Coordinate and oversee IT projects, ensuring proper documentation of changes made to server systems.<br>• Manage vendor relationships and supervise outsourced services and projects.<br>• Develop and implement disaster recovery processes and business continuity plans, participating actively in related exercises.<br>• Collaborate with network, systems, and application teams to optimize server hardware, software, and applications.<br>• Monitor and enforce security policies and procedures to maintain system integrity.<br>• Perform preventive maintenance tasks, including upgrades, patch management, and firmware updates.<br>• Support end users and IT staff with technical issues and system improvements.<br>• Monitor and report on security performance metrics, addressing areas of non-compliance and recommending solutions.<br>• Stay informed about changes in IT security regulations and advancements in security technologies.
We are looking for an experienced Cable Technician to join our team in Fort Myers, Florida. This contract-to-permanent position offers an exciting opportunity to work on cutting-edge commercial AV/IT systems, providing hands-on field experience and exposure to innovative technologies. The role includes leadership opportunities, direct collaboration with senior management, and career growth through training and diverse project exposure.<br><br>Responsibilities:<br>• Install and commission Q- AV/IT systems on-site, ensuring efficient and detail-oriented execution.<br>• Interpret blueprints and schematics to perform precise low-voltage wiring and system setup.<br>• Troubleshoot, program, and provide ongoing support for AV/IT systems while managing field team coordination.<br>• Utilize expertise in Q- programming and installation, handling Level 1–2 tasks effectively.<br>• Work with advanced networking concepts such as IP configurations, VLANs, and DHCP.<br>• Perform installation and maintenance of fiber-optic and low-voltage cabling systems.<br>• Collaborate with the Director of Technology and other team members to ensure project success.<br>• Adhere to industry standards and safety regulations, including OSHA compliance.<br>• Provide support for AV systems involving Crestron, Extron, and AMX technologies.<br>• Maintain documentation and reports to track project progress and ensure system functionality.
We are looking for an experienced Oracle CPQ Developer to join our team in Jacksonville, Florida. In this long-term contract role, you will play a critical part in designing, implementing, and maintaining Oracle Configure, Price, Quote (CPQ) solutions that streamline complex sales processes. This position offers the opportunity to collaborate across departments and contribute to the development of scalable workflows and integrations.<br><br>Responsibilities:<br>• Design and configure Oracle CPQ environments to accommodate intricate product models and dynamic pricing structures.<br>• Develop and maintain Big Machines Language (BML) scripts, custom rules, and data tables to meet business requirements.<br>• Collaborate with Sales, Finance, and Operations teams to translate business needs into automated and scalable workflows.<br>• Create seamless integrations between Oracle CPQ and other systems, such as Oracle Fusion Cloud, using APIs and middleware.<br>• Conduct thorough unit testing and troubleshooting to ensure system reliability and continuous improvement.<br>• Provide ongoing support and enhancements to Oracle CPQ systems to meet evolving business demands.<br>• Prepare and maintain comprehensive technical and functional documentation to aid team understanding and future development.<br>• Optimize configuration management processes to ensure efficient and accurate system performance.<br>• Partner with stakeholders to identify opportunities for process improvements and implement solutions effectively.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Madison, Wisconsin. In this hybrid role, you will provide exceptional technical and customer service support while addressing a variety of hardware, software, and system-related issues. This is a contract-to-permanent position, offering a unique opportunity to grow your career in the dynamic biotech industry.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets by troubleshooting and resolving technical issues related to hardware, software, and operating systems.<br>• Deliver excellent customer service by addressing inquiries and resolving issues with professionalism and efficiency.<br>• Manage and triage incoming calls to ensure proper routing and prioritization of technical support needs.<br>• Utilize Active Directory to perform user account management, permissions updates, and system access troubleshooting.<br>• Provide support for Microsoft Windows 10 and Microsoft Office applications, ensuring optimal functionality and user satisfaction.<br>• Assist with Microsoft Dynamics CRM issues, offering guidance and solutions as needed.<br>• Document and escalate unresolved issues to higher-level support teams when necessary.<br>• Maintain accurate records of support interactions and resolutions within the ticketing system.<br>• Collaborate with team members to improve support processes and ensure seamless service delivery.<br>• Stay updated on emerging technologies and tools to enhance technical support capabilities.
We are looking for a Service Desk Coordinator to join our team in Colorado Springs, Colorado, on a contract-to-permanent basis. In this role, you will provide essential administrative and technical support to ensure smooth operations for our internal staff. This position is ideal for an organized and meticulous individual with a strong ability to assist users and manage technology resources effectively.<br><br>Responsibilities:<br>• Facilitate technology onboarding and offboarding processes, including equipment setup, access management, and asset tracking.<br>• Provide first-level technical support and troubleshoot basic hardware and network issues for end-users.<br>• Manage and maintain accurate inventory records for IT equipment and system documentation.<br>• Assist with updates to user roles, permissions, and accounts in Active Directory and Azure.<br>• Support the functionality of conference rooms, printers, and other office equipment as needed.<br>• Handle inbound calls and user inquiries, providing timely and clear communication regarding IT requests or issues.<br>• Participate in team meetings, training sessions, and initiatives to improve IT support processes.<br>• Deliver excellent customer service by addressing technical concerns in a thorough and approachable manner.
<p>We are looking for an experienced Product Architect who will be responsible for the operational ownership and continuous improvement of enterprise Pricing and Promotions solutions. This includes contributing to product roadmap planning, driving innovation initiatives, writing and refining user stories, guiding solution design and development, supporting deployment activities, and assisting with ongoing user support and value optimization efforts.</p><p>The Product Architect works within an agile delivery environment alongside internal team members and external partners, collaborating closely with cross-functional product, business, and technology teams across multiple regions.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide functional and technical expertise related to enterprise Pricing and Promotions platforms to business and technology stakeholders.</li><li>Participate in pricing and rebate initiatives from concept through implementation and value realization, partnering with vendors, implementation teams, and internal stakeholders.</li><li>Execute backlog items as prioritized by leadership, including features, user stories, incidents, change requests, and value optimization initiatives.</li><li>Develop user stories, cost estimates, solution designs, training materials, and system documentation.</li><li>Support development, configuration, testing, deployment, and post-go-live activities.</li><li>Assist with change management, support tickets, automated test case development, and ongoing product enhancements.</li><li>Collaborate with other product and technology teams based on evolving priorities.</li><li>Follow Agile and SDLC practices to ensure consistent and transparent execution across product areas.</li><li>Ensure solutions comply with enterprise architecture standards, security requirements, and modern data/analytics practices.</li><li>Track product performance and support value realization efforts.</li><li>Ensure product-related SLAs and operational metrics are achieved.</li><li>Work closely with cross-functional teams to deliver scalable, maintainable Pricing & Promotions solutions.</li></ul>
<p>We are seeking a Technical Systems Trainer to support users through effective system onboarding, training, and ongoing technical guidance. This role focuses on enabling users to confidently and efficiently use business systems through a combination of in‑person training, virtual sessions, and structured support. The ideal candidate has a strong technical foundation, excellent communication skills, and a passion for teaching and continuous improvement.</p><p><br></p><p><strong>POSITION: TECHNICAL TRAINER</strong></p><p><strong>LOCATION: DALLAS, TX</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $37 - $43/HOUR</strong></p><p><br></p><ul><li>Deliver onboarding and system training for new users, including on‑site and virtual sessions.</li><li>Configure systems, support data migration, and assist with initial hardware setup as needed.</li><li>Provide ongoing training and post‑implementation support to ensure best‑practice system usage.</li><li>Manage and support help desk ticket workflows in coordination with a distributed support team.</li><li>Develop and execute training strategies to improve system adoption and user proficiency.</li><li>Create and maintain training materials, including written documentation and video content.</li><li>Conduct regular on‑site visits and remote support sessions as required.</li><li>Draft and distribute system‑related communications to users.</li><li>Support product ownership activities by gathering requirements and identifying enhancement opportunities.</li></ul>
<p><strong>Key Responsibilities:</strong></p><p>• Install, configure, and maintain Layer 2 and Layer 3 network equipment, including switches, routers, firewalls, and wireless access points.</p><p>• Support ISP-grade services, encompassing routing, VLAN segmentation, and basic troubleshooting of CGNAT environments.</p><p>• Monitor network performance and respond to outages or service degradation promptly.</p><p>• Perform cable management, patching, rack installations, and hardware replacements as needed.</p><p>• Assist with POP site support and oversee regional network deployments.</p><p>• Install and maintain IP-based camera systems (CCTV) for security.</p><p>• Configure NVRs/DVRs and manage camera network integration.</p><p>• Troubleshoot connectivity, image quality, and recording issues to ensure optimal system performance.</p><p>• Ensure proper placement and functionality of surveillance equipment.</p><p>• Install and configure VoIP phones along with related hardware.</p><p>• Support call routing, provisioning, and troubleshoot phone system issues efficiently.</p><p>• Collaborate with service providers to resolve escalated telecom issues.</p><p>• Maintain accurate documentation of phone extensions and system configurations.</p><p>• Install and maintain electronic access control systems, such as card readers, keypads, and badge systems.</p><p>• Configure user credentials and access permissions for security systems.</p><p>• Troubleshoot door hardware, access panels, and connectivity issues as necessary.</p><p>• Coordinate with property teams to ensure secure and functional entry systems.</p><p>• Respond to service tickets and resolve issues in a timely manner to enhance user satisfaction.</p><p>• Perform preventative maintenance on network and security systems to avoid downtime.</p><p>• Document configurations, network diagrams, and service updates for future reference.</p><p>• Escalate complex issues to Network Engineering or IT leadership as needed.</p><p>• Coordinate with construction, IT, and property management teams during new site deployments.</p><p>• Provide status updates on installations and repairs to stakeholders.</p><p>• Support vendor technicians during equipment upgrades or replacements.</p><p>• Maintain an inventory of networking and security equipment to ensure operational readiness.</p>
We are looking for a hands-on Network Field Technician to support network, cabling, and physical security systems across sites in Brunswick, Georgia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys field-based technical work, solving connectivity issues, and helping maintain reliable infrastructure for business operations. The role combines network equipment support, structured cabling, surveillance systems, and access control, with a strong focus on service quality and timely issue resolution.<br><br>Responsibilities:<br>• Install, set up, and maintain field network hardware such as switches, routers, firewalls, and wireless devices to keep site connectivity stable and secure.<br>• Diagnose network interruptions and performance concerns, taking action to restore service and minimize downtime for end users and site operations.<br>• Complete cabling tasks including patching, organizing racks, replacing hardware, and supporting low-voltage and fiber-related infrastructure work.<br>• Deploy, connect, and service IP-based camera systems, ensuring recording platforms and network integration function properly.<br>• Troubleshoot surveillance issues involving connectivity, image clarity, camera placement, and recording reliability.<br>• Support electronic entry systems by installing and maintaining readers, keypads, panels, and related access devices while managing credentials and permissions.<br>• Partner with service providers, vendors, and internal teams during repairs, upgrades, and new site implementations to keep projects moving efficiently.<br>• Document technical configurations, equipment updates, and service activity, while escalating advanced issues to engineering or IT leadership when needed.
We are looking for an experienced IT Manager/Director to oversee and optimize our organization's IT operations in Madison, Wisconsin. This is a contract-to-permanent position, offering a dynamic opportunity to lead teams, manage infrastructure, and drive IT strategies in the semi-conductor and electric component manufacturing industry. The ideal candidate will bring strong leadership skills and a comprehensive understanding of service desk management, security, and infrastructure.<br><br>Responsibilities:<br>• Lead and manage the IT department, including service desk operations, infrastructure, and security protocols.<br>• Oversee performance reviews and ensure alignment with organizational goals for IT staff.<br>• Implement and maintain Active Directory, backup technologies, and Cisco systems to support business operations.<br>• Manage cloud ERP systems, including QAD, and ensure seamless configuration management.<br>• Develop and maintain vendor relationships to optimize technology solutions and cost efficiency.<br>• Utilize Jira Service Desk and Confluence tools to streamline service desk ticketing and problem resolution.<br>• Ensure superior customer service by fostering a responsive and efficient IT support environment.<br>• Monitor and optimize IT hardware and software systems for peak performance.<br>• Evaluate and manage talent pipelines within the IT team to support organizational growth.<br>• Drive continuous improvement initiatives within IT operations and service delivery.
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.</p><p>• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.</p><p>• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.</p><p>• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.</p><p>• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.</p><p>• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.</p><p>• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.</p><p>• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.</p><p>• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.</p>
<p><strong>Project Coordinator</strong></p><p><strong>Location: Onsite</strong></p><p><strong>Duration: Through 12/31/2026, extensions likely</strong></p><p><br></p><p>This role will support a single high‑volume enterprise client with a large deployment of IoT gateways and digital temperature‑monitoring devices. The role involves managing a continuous flow of inbound tickets, performing initial troubleshooting, and determining when field technicians need to be dispatched. Because the client experiences more than 1,000 truck rolls per month, the position requires consistent, detail‑focused coordination and the ability to manage repetitive tasks accurately and efficiently.</p><p>The role works closely with field services and support teams, operate within an Agile environment, and handle large datasets while ensuring all documentation, schedules, and project activities are maintained to company standards.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to a high volume of inbound support tickets for IoT devices and gateways.</li><li>Perform initial troubleshooting and determine when field technicians need to be dispatched.</li><li>Coordinate 1K+ monthly truck rolls and ensure proper documentation of each event.</li><li>Manage project schedules, compile status reports, and coordinate project meetings.</li><li>Identify, analyze, and document system requirements and project scope.</li><li>Ensure all project phases are documented according to department standards.</li><li>Work closely with field services teams and support operations.</li><li>Handle large datasets and maintain a high level of accuracy in a repetitive workflow.</li><li>Operate in a fast‑paced Agile environment with minimal supervision.</li></ul>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.</p><p>• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.</p><p>• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.</p><p>• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.</p><p>• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.</p><p>• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.</p><p>• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.</p>
<p>We are working with a leading medical device company to find a Legal Operations Manager to join their El Segundo team on a contract-to-hire basis. This individual plays a critical role in supporting the efficiency, execution, and impact of the Legal Department. This role partners with Legal leadership and attorneys to drive day-to-day operational excellence, manage projects and initiatives (including cross-functional activities), and support the delivery of legal services to business partners.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>· Manage, execute, and strategize regarding legal operations projects and initiatives, including process improvements and technology implementations that are cross‑functional in nature.</p><p>· including oversight of projects, programs, processes, and/or technology initiatives that are cross-functional in nature Support attorneys and Legal leadership with project planning, milestone tracking, timelines, and execution related to Legal’s strategic initiatives.</p><p>· Manage and optimize legal tools and systems (e.g., matter management, contract lifecycle management, e‑billing).</p><p>· Support the development and maintenance of metrics, dashboards, and operational reporting to improve business visibility into Legal’s workload, performance, and priorities.</p><p>· Coordinate training for Legal team members and business partners on systems, tools, and processes as needed.</p><p>· Manage outside counsel and legal vendors to promote efficiency, consistency, and cost containment.</p><p>· Support Legal Department’s annual budgeting and forecasting activities, including tracking department spend. </p><p>· Assist with communications and change management for Legal initiatives, including new tools, processes, or policies, for the Legal Department and beyond.</p><p>· Over time, contribute to more strategic planning, long‑term roadmap development, and department‑level initiatives, as experience and familiarity with the business grow.</p><p>· Other tasks as assigned. </p><p><br></p><p><strong>Details:</strong></p><ul><li>Contract-to-hire</li><li>2 days on site in El Segundo, 3 days remote</li><li>Full time 40-hour work week</li><li>Starts immediately</li></ul>