<p>We are seeking a hands-on IT Field Infrastructure Technician to support the deployment, maintenance, and ongoing operation of technology infrastructure across multiple locations. This role is responsible for installing and configuring network equipment, setting up end-user devices, supporting site openings, and providing on-site technical support.</p><p>The ideal candidate enjoys working in the field, troubleshooting hardware and network issues, and collaborating with both technical and non-technical stakeholders to ensure reliable technology operations.</p><p><br></p><p>Key Responsibilities: </p><p><strong>Infrastructure Deployment</strong></p><ul><li>Install and configure firewalls, switches, wireless access points, and network-connected devices</li><li>Coordinate ISP circuit activations and configure basic network services (VLANs, DHCP, DNS)</li><li>Deploy laptops, printers, VoIP phones, displays, and backup power systems</li><li>Validate infrastructure readiness prior to site go-live</li></ul><p><strong>Field Support</strong></p><ul><li>Travel to locations to troubleshoot network, hardware, and connectivity issues</li><li>Replace and reconfigure equipment as needed</li><li>Support hardware refreshes and technology lifecycle initiatives</li><li>Maintain accurate network and asset documentation</li></ul><p><strong>IT Support</strong></p><ul><li>Provision, image, and deploy endpoint devices</li><li>Support Microsoft 365 workstation setup and user onboarding</li><li>Collaborate with internal and outsourced support teams on escalations</li><li>Assist with asset management and inventory tracking</li></ul>

<p>Required Qualifications</p><ul><li>2+ years of hands-on IT support, field services, or infrastructure experience</li><li>Experience installing and troubleshooting network equipment, including switches, firewalls, and wireless access points</li><li>Working knowledge of TCP/IP networking, VLANs, DNS, and DHCP</li><li>Experience supporting Windows-based devices and Microsoft 365 environments</li><li>Familiarity with VoIP systems and endpoint deployment</li><li>Strong troubleshooting and problem-solving skills</li><li>Valid driver&#39;s license and ability to travel throughout Southern California</li></ul>

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