<p><strong>Insider Threat Program UAM Engineer</strong></p><p><strong>Location: </strong>Hybrid/Onsite Lorton, VA</p><p><strong>Long Term Contract to Hire </strong></p><p><strong>Security Clearance:</strong> Active Top Secret (TS) Clearance Required or TS held within the past 2 years</p><p><strong>Employment Type:</strong> Contract</p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Insider Threat Program UAM Engineer</strong> to support a critical federal program focused on insider threat detection, monitoring, and cybersecurity operations. This role will support enterprise User Activity Monitoring (UAM) capabilities and associated infrastructure while partnering with stakeholders to enhance monitoring coverage, system performance, and operational effectiveness.</p><p>The ideal candidate will bring recent hands-on experience supporting UAM technologies, strong technical troubleshooting skills, and the ability to operate in a highly secure environment.</p><p><strong>Security Clearance Requirements</strong></p><ul><li>Active <strong>Top Secret (TS)</strong> clearance, or candidates who held an active TS clearance within the last two years.</li><li>Candidates must be eligible to obtain a <strong>DHS EOD SCI</strong> prior to start.</li><li>SCI eligibility is required; active SCI is not required at the time of application.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Support enterprise User Activity Monitoring (UAM) solutions, including updates, deployments, configuration changes, and ongoing sustainment activities.</li><li>Perform maintenance and operational support to ensure UAM functionality and reliability across the enterprise.</li><li>Identify and resolve monitoring and coverage gaps.</li><li>Partner with analysts and stakeholders to implement new configurations, data feeds, and monitoring enhancements.</li><li>Develop and maintain technical documentation and configuration baselines.</li><li>Assist with training activities and knowledge transfer related to UAM tools and processes.</li><li>Support certification and personnel development initiatives as directed.</li><li>Troubleshoot and resolve technical issues affecting UAM platforms and supporting infrastructure.</li><li>Participate in system improvements that strengthen monitoring, compliance, and insider threat detection capabilities.</li></ul><p><br></p>
<p><strong>Location:</strong> Livermore, CA (Onsite)</p><p><strong>Travel:</strong> Up to 25% domestic travel</p><p><br></p><p>Our client is seeking a <strong>Director of Technology</strong> to lead enterprise IT, cybersecurity, infrastructure, and digital transformation initiatives across a global manufacturing organization. This executive leadership role will drive technology strategy, modernize enterprise systems, and ensure IT capabilities support business growth, operational excellence, and innovation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute the company's IT and digital transformation roadmap.</li><li>Serve as a strategic advisor to executive leadership on cloud technologies, AI, cybersecurity, ERP modernization, and data analytics.</li><li>Oversee enterprise applications including ERP, CRM, MES, PLM, HRIS, and collaboration platforms.</li><li>Lead cybersecurity, infrastructure, cloud environments, business continuity, and disaster recovery programs.</li><li>Drive data governance, reporting, analytics, automation, and AI adoption initiatives.</li><li>Manage technology budgets, vendor relationships, and strategic IT investments.</li><li>Implement security frameworks aligned with NIST, ISO 27001, and industry best practices.</li><li>Lead and develop a technology organization of 15+ professionals, including 2 Senior Managers.</li><li>Partner with global stakeholders across manufacturing, engineering, operations, supply chain, and finance.</li></ul><p>This is an excellent opportunity for a strategic technology leader to make a significant impact within a global semiconductor and manufacturing organization while leading enterprise-wide transformation initiatives.</p>
We are looking for a Restaurant Technology Manager to lead day-to-day technology support and system reliability for a multi-location hospitality organization in Texas. This on-site role is suited for a hands-on IT specialist who can resolve technical issues, partner with business leaders, and keep essential platforms performing effectively across operations. The position also plays an important role in coordinating vendors, strengthening user adoption, and guiding technology enhancements that support the business as it grows.<br><br>Responsibilities:<br>• Oversee the performance and upkeep of hardware, software, and operational technology used across multiple hospitality sites.<br>• Diagnose and resolve issues affecting computers, mobile devices, peripherals, network components, and restaurant-related systems.<br>• Organize device installations, refreshes, repairs, and replacements while maintaining accurate records for asset tracking and lifecycle planning.<br>• Support cloud-based business applications by managing user access, system settings, and day-to-day functionality.<br>• Monitor connections and data flow between core platforms, partnering with providers and internal teams to address disruptions quickly.<br>• Deliver responsive technical assistance to employees, including account setup and removal for new hires and departing staff.<br>• Create clear training materials and support documentation to help users adopt systems confidently and solve common issues independently.<br>• Manage relationships with external technology vendors, including service coordination, license oversight, and review of support agreements.<br>• Contribute to budgeting, cost control, and process improvement efforts by evaluating technology spending and identifying practical efficiencies.<br>• Lead or support rollouts, upgrades, relocations, and expansion-related technology projects, including testing, deployment coordination, and occasional after-hours support when business needs require it.
<p>We are looking for an IT Operations Tech to deliver onsite technical support across facilities in Elko, NV. This contract-to-permanent opportunity is ideal for someone who enjoys balancing end-user assistance with infrastructure, networking, and systems support in a hands-on environment. The position requires a self-directed, detail-oriented individual who can resolve issues independently, partner effectively with users and technical teams, and contribute to site-based technology projects.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level onsite support for employee devices, business applications, Microsoft 365 tools, and connectivity-related incidents.</p><p>• Diagnose and resolve issues involving local networks, wireless access, endpoint performance, and core infrastructure components.</p><p>• Set up, configure, and maintain networking equipment such as switches, routers, firewalls, and wireless hardware.</p><p>• Complete physical IT installation work, including structured cabling, rack mounting, patch panel organization, hardware deployment, and workstation setup.</p><p>• Administer user lifecycle activities through Active Directory and Entra ID, including account provisioning, access changes, and device preparation.</p><p>• Support conference room technology and collaboration platforms to keep meetings and video communications running smoothly.</p><p>• Track equipment inventory, maintain technical documentation, and keep site records accurate for assets and infrastructure.</p><p>• Manage service requests with clear updates and documentation while coordinating onsite work with broader infrastructure teams.</p><p>• Participate in deployment efforts such as hardware refreshes, network expansion, equipment provisioning, and other operational IT initiatives.</p>
<p>We are looking for a strategic technology executive (VP of IT) to lead the organization’s enterprise systems, digital capabilities, and operational IT functions in Gainesville, Florida. This leader will work closely with senior stakeholders to shape a forward-looking technology vision that strengthens performance, supports growth, and enables modern business practices. The role combines hands-on oversight of core technology domains with executive leadership across planning, governance, cybersecurity, and service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Shape and carry out a company-wide technology strategy, including long-range planning, governance practices, and funding priorities that support organizational goals.</p><p>• Direct the performance and continuous improvement of enterprise platforms, custom software efforts, system integrations, cloud environments, user computing tools, and daily IT operations.</p><p>• Collaborate with executive and departmental leaders to uncover opportunities for automation, process enhancement, and broader digital advancement across the business.</p><p>• Define and enforce standards for solution architecture, application development, information security, risk controls, continuity planning, disaster recovery, and compliance requirements.</p><p>• Oversee the technology project portfolio by setting priorities, assigning resources, monitoring governance, and driving timely, cost-conscious execution.</p><p>• Lead relationships with external technology providers, including contract discussions, managed service oversight, and strategic partner engagement.</p><p>• Own IT operating and capital planning by managing budgets, tracking performance indicators, and establishing clear accountability for results.</p><p>• Build, mentor, and guide a strong technology organization that encourages teamwork, innovation, dependable service, and skill development.</p>
We are looking for a strategic technology executive to lead infrastructure, platform direction, and technical operations for a growing organization in Haines City, Florida. This role will shape enterprise technology priorities, strengthen core systems, and guide delivery practices that support stability, scalability, and innovation. The ideal candidate brings strong leadership across infrastructure and cloud environments while partnering with teams to align technology decisions with business goals.<br><br>Responsibilities:<br>• Define and drive the overall technology strategy, ensuring infrastructure and platform capabilities support long-term business objectives.<br>• Lead the design, performance, and reliability of core infrastructure environments, with a focus on scalability, security, and operational excellence.<br>• Oversee cloud architecture and services within AWS, establishing standards for deployment, governance, and cost-conscious growth.<br>• Direct network and enterprise technology initiatives involving Cisco-based environments and related connectivity solutions.<br>• Champion Agile Scrum practices across technology teams to improve planning, delivery speed, collaboration, and accountability.<br>• Manage technology operations related to computer hardware, lifecycle planning, vendor coordination, and end-user equipment standards.<br>• Build, mentor, and evaluate high-performing technical teams, fostering a culture of continuous improvement and strong execution.<br>• Partner with executive leadership and cross-functional stakeholders to prioritize investments, manage risk, and align technical roadmaps with organizational needs.
We are looking for a strategic and hands-on technology executive to guide the company’s IT direction during a pivotal stage of growth in Needham, Massachusetts. This leader will shape enterprise systems, cybersecurity, infrastructure, data capabilities, and digital innovation while partnering closely with senior leadership and cross-functional teams. The role is responsible for building scalable, compliant, and business-ready technology operations that support clinical development and commercial readiness.<br><br>Responsibilities:<br>• Define and lead the enterprise technology strategy, aligning platforms, processes, and investments with organizational priorities and long-term growth plans.<br>• Direct day-to-day IT operations across internal staff and external service providers, ensuring reliable support, strong performance, and clear accountability.<br>• Oversee regulated business systems and technology environments used across clinical, quality, regulatory, finance, HR, supply chain, technical operations, commercial, and research functions.<br>• Strengthen cybersecurity, identity and access controls, risk management, and disaster recovery capabilities to protect systems, data, and business continuity.<br>• Manage the Microsoft 365 and cloud ecosystem, driving secure, efficient, and scalable use of collaboration tools, infrastructure, and SaaS applications.<br>• Establish data governance practices and expand analytics and AI capabilities that improve decision-making and operational insight across the organization.<br>• Partner with business leaders to prepare technology operations for commercial launch activities and evolving organizational demands.<br>• Lead vendor strategy, contract oversight, and service delivery management to maximize value, reduce risk, and maintain dependable external partnerships.<br>• Ensure IT practices, documentation, and systems remain aligned with GxP expectations, 21 CFR Part 11 requirements, and other applicable regulatory standards.
<p>We are seeking an IT Technician with strong customer service skills to support end users with basic hardware, software, and device troubleshooting.</p>
We are looking for an IT Technician to support a rapidly expanding user environment in Houston, Texas. This Contract position focuses on delivering hands-on technical assistance for end users, including workstation setup, account support, and day-to-day hardware troubleshooting in a fully onsite setting. The role offers a flexible schedule within business operating hours and may require evening assistance and travel to multiple company locations.<br><br>Responsibilities:<br>• Provide onsite technical support for employees by diagnosing and resolving desktop, laptop, and peripheral issues.<br>• Set up equipment and system access for incoming staff to ensure a smooth onboarding experience.<br>• Handle user account assistance such as password support and basic access-related requests.<br>• Install, configure, and maintain computer hardware and associated devices across the organization.<br>• Travel to various company sites as needed to deliver in-person IT support, with travel potentially reaching 50% of the role.<br>• Support daily operations during core business hours and assist with occasional after-hours technical needs.<br>• Monitor and address end-user issues in a fast-growing environment with increasing support demands.<br>• Collaborate with other technicians to maintain reliable service coverage across multiple locations.
<p>We are seeking an experienced IT Deployment Technician to support a large-scale PC refresh initiative involving the wipe, imaging, deployment, and migration of approximately 400 Windows computers. The ideal candidate will have hands-on experience with Microsoft Deployment Toolkit (MDT), Windows Autopilot, or similar imaging and deployment technologies, along with strong desktop support and troubleshooting skills. This role will focus on preparing, deploying, and supporting end-user devices while ensuring a smooth transition with minimal business disruption.</p><p><br></p><p>Key Responsibilities</p><ul><li>Wipe, image, configure, and deploy Windows laptops and desktops.</li><li>Support migration and refresh activities for approximately 400 user devices.</li><li>Utilize Microsoft Deployment Toolkit (MDT), Windows Autopilot, or similar deployment tools to provision endpoints.</li><li>Configure hardware, software, user profiles, and security settings.</li><li>Perform data migration and user setup activities as needed.</li><li>Troubleshoot imaging, deployment, hardware, and software issues.</li><li>Enroll and manage devices in Microsoft Intune when applicable.</li><li>Document deployment activities and maintain accurate asset records.</li><li>Coordinate device swaps, user communications, and deployment schedules.</li><li>Provide post-deployment support to ensure successful user adoption and functionality.</li></ul><p><br></p>
We are looking for a detail-oriented Purchase & Sales Specialist to support IT procurement, asset coordination, and inventory-related operations in Kansas City, Kansas. This Long-term Contract position focuses on sourcing network equipment, managing shipments, maintaining accurate records, and partnering with internal teams to ensure timely purchasing and asset handling. The role also contributes to account and asset consolidation activities tied to acquisitions while helping maintain strong service standards across financial and operational workflows.<br><br>Responsibilities:<br>• Source network hardware and related accessories from approved suppliers while balancing cost, availability, and business needs.<br>• Negotiate and apply pricing advantages such as vendor programs, carrier incentives, promotional offers, and bulk purchasing opportunities to improve overall spend.<br>• Coordinate outbound deliveries, monitor shipment status, and ensure equipment reaches intended destinations on schedule.<br>• Process inbound deliveries promptly, confirm received items, and update inventory or asset records with accuracy.<br>• Manage the retirement lifecycle of IT and infrastructure equipment, including collection, decommissioning, and environmentally responsible disposal or recycling.<br>• Support acquisition-related activities by consolidating accounts, transferring assets, and helping align records across entities.<br>• Work closely with Accounting to investigate and resolve internal billing, expense allocation, and chargeback discrepancies.<br>• Prepare and maintain documentation for procurement activity, asset tracking, offboarding steps, and decommissioning procedures.<br>• Produce reports related to financial activity, inventory status, licensing, and asset management to support operational decisions.
We are looking for a detail-oriented Technician to support engineering laboratory operations in California. This contract position with potential for a permanent role focuses on semiconductor testing, hardware preparation, data recording, and day-to-day lab support in a fast-moving technical environment. The ideal candidate will help maintain organized workflows, accurate documentation, and dependable execution of testing activities while collaborating closely with engineering and reliability teams.<br><br>Responsibilities:<br>• Conduct electrical and functional evaluations on semiconductor components and related systems to support engineering and reliability objectives.<br>• Prepare, assemble, adjust, and rework circuit boards, sockets, adapters, and other test fixtures used in laboratory activities.<br>• Configure laboratory instruments and test setups, carry out established validation processes, and capture resulting performance data.<br>• Record testing conditions, outcomes, and irregularities with precision to ensure complete and traceable documentation.<br>• Use measurement devices, lab equipment, power tools, and specialized test platforms safely and effectively during daily operations.<br>• Track samples and test units throughout the lab process, helping maintain organization and supporting ongoing reliability programs.<br>• Assist technical teams with additional lab assignments, troubleshooting tasks, and operational support as project needs evolve.
We are looking for an IT Hardware Technician to join our Information Technology team. This contract opportunity is ideal for a hands-on team member who enjoys supporting end users, maintaining core workplace technology, and assisting with cabling and physical security installations across multiple sites. In this role, you will help keep systems running smoothly by resolving technical issues, preparing equipment for users, and contributing to network and infrastructure projects.<br><br>Responsibilities:<br>• Deliver first- and second-level technical assistance for computers, laptops, printers, mobile devices, and other workplace hardware.<br>• Configure, maintain, and troubleshoot Windows-based systems to support day-to-day business operations.<br>• Manage directory services tasks such as setting up user profiles, updating access rights, resetting credentials, and maintaining group memberships.<br>• Support Microsoft 365 tools, including email, collaboration, file storage, and document-sharing platforms.<br>• Prepare, deploy, and maintain end-user equipment and software for both onboarding and ongoing operational needs.<br>• Investigate and resolve workstation, wireless, and general network connectivity issues across supported locations.<br>• Install and service IP camera equipment, surveillance technology, access control devices, and related physical security systems.<br>• Perform low-voltage cabling work, including routing, labeling, terminating, and testing Cat5e and Cat6 infrastructure.<br>• Maintain clear technical documentation such as issue records, system details, cabling information, and network diagrams.<br>• Work with outside vendors and internal stakeholders on upgrades, relocations, equipment rollouts, and infrastructure improvements.
<p>We are looking for a Program Manager to lead complex technology initiatives for an organization in Michigan. This Long-term Contract position will oversee cross-functional programs with an emphasis on cloud-focused planning, delivery governance, and coordination across business and technical stakeholders. The ideal candidate brings broad IT expertise, strong program leadership, and the ability to drive large-scale efforts in an Azure-centered environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct enterprise technology programs from initiation through execution, aligning timelines, resources, risks, and business goals across multiple workstreams.</p><p>• Manage cloud-related initiatives within a Microsoft Azure ecosystem, ensuring plans, dependencies, and delivery milestones are clearly defined and tracked.</p><p>• Coordinate data center to cloud migration activities, working with technical teams to organize sequencing, readiness, and issue resolution throughout the program lifecycle.</p><p>• Lead Agile delivery practices by facilitating planning sessions, status reviews, and cross-functional collaboration to keep projects moving effectively.</p><p>• Monitor program health through reporting, risk management, and stakeholder communications, providing clear visibility into progress, blockers, and next steps.</p><p>• Partner with infrastructure, application, and business teams to translate strategic objectives into actionable project plans and measurable outcomes.</p><p>• Use project management tools such as Jira to maintain schedules, workflows, and documentation that support accurate execution and governance.</p>
We are looking for a strategic technology executive to shape and lead an enterprise-wide digital vision in Washington, District of Columbia. This role will partner closely with senior leadership to align technology direction with organizational goals, strengthen decision-making frameworks, and guide long-term investment planning. The ideal candidate will bring a forward-looking perspective on infrastructure, platforms, and innovation while ensuring technology enables efficiency, resilience, and measurable business value.<br><br>Responsibilities:<br>• Define and advance a long-range technology and digital strategy that supports enterprise objectives and future growth.<br>• Act as a senior advisor to executive stakeholders, translating complex technology considerations into clear business recommendations.<br>• Create and maintain governance models, architectural principles, and prioritization methods that improve consistency across technology decisions.<br>• Build and oversee an enterprise roadmap that sequences initiatives, balances resources, and supports strategic outcomes.<br>• Assess major technology initiatives, platform options, sourcing approaches, and external partnerships to guide sound investment choices.<br>• Lead evaluation of infrastructure and digital capabilities, including cloud environments, network technologies, and enterprise systems, to improve performance and scalability.<br>• Promote the use of modern delivery practices such as Agile Scrum to accelerate execution and increase organizational responsiveness.<br>• Identify opportunities to apply emerging technologies, including artificial intelligence, where they can deliver practical and sustainable value.<br>• Ensure technology planning and spending contribute to operational effectiveness, organizational resilience, and mission impact.
<p>We are looking for an IT Operations Technician II to deliver advanced technical support and keep daily IT operations running smoothly across clients in the southeastern region of WI. This role combines hands-on troubleshooting, hardware deployment, and ownership of key technology solutions, making it ideal for someone who enjoys balancing support work with operational responsibility. The position also contributes to project execution and provides dependable service to end users through both remote and on-site assistance. <strong><em>This role requires travel across locations from Milwaukee, Brookfield, Greenfield, Racine, etc. Local candidates with client facing experience is desired. </em></strong></p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated support incidents by investigating root causes, applying effective fixes, and maintaining service quality expectations.</p><p>• Complete advanced service requests that require careful analysis of infrastructure, user needs, and system dependencies.</p><p>• Build, configure, and prepare equipment such as desktops, network devices, cameras, entry-level servers, and printers for operational use.</p><p>• Coordinate incoming and outgoing hardware shipments while keeping asset records accurate and up to date in inventory systems.</p><p>• Perform routine inventory checks to track equipment levels, verify asset status, and support availability of critical parts.</p><p>• Provide technical support during on-site visits and remote sessions, diagnosing issues efficiently and communicating clearly with users.</p><p>• Manage the technical steps involved in employee onboarding and offboarding, including account access, workstation setup, and equipment handling.</p><p>• Serve as the primary operational owner for assigned products, maintaining documentation, overseeing upkeep, and driving issue resolution.</p><p>• Contribute to custom and standardized projects by completing assigned tasks, supporting implementation activities, and helping meet delivery timelines.</p><p>• Participate in an after-hours support rotation to respond to urgent operational problems and help maintain system reliability.</p>
<p>Our client, a technology-focused law firm serving VC-backed startups and established technology companies, is seeking a Technology Transactions Attorney to join its growing practice on a fully remote, contract-to-hire basis.</p><p>This is a hands-on, client-facing role for an attorney who can independently draft, negotiate, and manage sophisticated technology transactions while advising clients on issues involving artificial intelligence, data privacy, intellectual property, and commercial risk. The selected attorney will work directly with technology companies, manage negotiations, and serve as a day-to-day advisor across a broad range of commercial matters.</p><p><strong>Key Responsibilities</strong></p><ul><li>Draft, negotiate, and manage SaaS and on-premise software license agreements, hardware/software/content transactions, and other complex B2B commercial agreements</li><li>Review, revise, and negotiate vendor agreements on behalf of clients, including marketing services agreements, platform agreements, and data processing agreements</li><li>Advise clients on artificial intelligence, data privacy, intellectual property, open-source licensing, and related issues arising in commercial technology transactions</li><li>Manage and grow client relationships directly, serving as the day-to-day point of contact, advising across clients’ contract portfolios, and identifying opportunities to expand engagements over time</li><li>Assess legal and commercial risks, develop practical solutions, and guide negotiations to successful outcomes</li><li>Develop and maintain contract templates, negotiation playbooks, and fallback positions</li><li>Use AI-assisted legal tools for document review, issue spotting, and playbook development while exercising independent legal judgment</li><li>Collaborate with attorneys across the firm while independently managing assigned matters</li></ul><p><br></p>
We are looking for a PC Technician to support day-to-day technology needs for office staff in Souderton, Pennsylvania. This position focuses on resolving desktop software and hardware issues, assisting users with business applications, and producing operational reports that support the manufacturing environment. The role also partners with the IT team on issue resolution and project-based work while providing hands-on support when on-site assistance is needed.<br><br>Responsibilities:<br>• Provide technical support to office employees by diagnosing and resolving issues related to desktop systems, software applications, and peripheral devices.<br>• Assist users with the organization's software tools, ensuring questions are addressed promptly and systems are functioning effectively.<br>• Develop and maintain reports through RubberTree WebQuery in connection with the P21 platform to support business operations.<br>• Perform on-site troubleshooting and hardware installation when remote support is not sufficient or physical setup is required.<br>• Collaborate with other IT team members to manage service requests, investigate incidents, and complete assigned technical projects.<br>• Document troubleshooting steps, solutions, and recurring issues to improve support consistency and knowledge sharing.
<p>We are looking for a dependable PC Technician to support device operations for an organization in Manasquan, New Jersey. This is an ongoing contract position and is ideal for someone who enjoys hands-on technical work, organized asset tracking, and day-to-day user support in an office-based environment. The role focuses on Chromebook administration, equipment logistics, and basic hardware troubleshooting while helping maintain smooth technology distribution and account management.</p><p><br></p><p>Responsibilities:</p><p>• Manage user accounts and routine administrative tasks within the Google Admin environment.</p><p>• Prepare Chromebooks and related accessories for shipment to employees and process returned equipment accurately.</p><p>• Maintain current inventory and assignment records for issued devices using spreadsheets and tracking systems.</p><p>• Inspect incoming hardware to verify condition, update status records, and coordinate redeployment when appropriate.</p><p>• Provide hands-on support for Chromebook setup, configuration, and basic device troubleshooting.</p><p>• Assist with minor physical repairs on Chromebooks and peripherals, with training available as needed.</p><p>• Support general IT help desk activities related to end-user hardware and device readiness.</p><p>• Organize cables, accessories, and associated hardware to ensure equipment is complete and ready for distribution.</p>
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates. </li></ol><p><br></p>
<p>We are seeking an IT Support Specialist to provide hands-on technical support to end users in a fast-paced environment. This role is ideal for someone with strong troubleshooting skills, excellent customer service, and experience supporting Microsoft technologies.</p><p>Responsibilities</p><ul><li>Provide desktop and laptop support for end users</li><li>Troubleshoot Windows operating systems and Office 365 issues</li><li>Support hardware, software, printers, and mobile devices</li><li>Manage user accounts and permissions within Active Directory</li><li>Install, configure, and deploy workstations and software</li><li>Document issues and resolutions within the ticketing system</li><li>Escalate complex technical issues when necessary</li></ul><p><br></p>
We are looking for an IT Support specialist to provide hands-on technical assistance for end users in West Chicago, Illinois. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving day-to-day technology issues, delivering strong customer service, and supporting a wide range of workplace devices and applications. The role will focus on maintaining reliable desktop and mobile computing environments while helping employees stay productive through timely troubleshooting and support.<br><br>Responsibilities:<br>• Provide direct technical support for employees by diagnosing and resolving hardware, software, and operating system issues across desktop and laptop environments.<br>• Assist users with Microsoft 365 applications, including Outlook, Teams, OneDrive, and other commonly used productivity tools.<br>• Set up, configure, and deploy computers and related equipment for new employees, replacements, and ongoing business needs.<br>• Support mobile technology by troubleshooting connectivity, application, and device issues on both Android and iOS platforms.<br>• Maintain and resolve service desk tickets while documenting incidents, requests, solutions, and useful knowledge articles with clear detail.<br>• Deliver deskside support for peripherals such as printers, scanners, and other end-user equipment to ensure consistent workplace functionality.<br>• Use structured troubleshooting methods to identify root causes, apply effective fixes, and escalate more complex issues when needed.<br>• Contribute to endpoint support activities, including device management tasks and participation in an on-call rotation as required.
We are looking for a skilled Cisco VoIP/Radio Communication Systems Tech to support essential public safety and emergency communications operations in Florida. This Long-term Contract opportunity is ideal for a telecommunications specialist who can maintain reliable voice, radio, and dispatch-related systems in a fast-paced service environment. The role requires strong troubleshooting ability, sound technical judgment, and a commitment to keeping mission-critical systems operational for first responders and related agencies.<br><br>Responsibilities:<br>• Support the installation, configuration, maintenance, and repair of critical communications platforms used by law enforcement, 911 teams, fire stations, and emergency response personnel.<br>• Troubleshoot issues affecting Cisco voice systems, land mobile radio equipment, telephony components, dispatch-related technology, cabling, and connected infrastructure to restore service quickly.<br>• Investigate service interruptions and performance concerns, identify underlying causes, and apply effective corrective solutions to minimize downtime.<br>• Coordinate equipment purchasing, deployment, testing, upgrades, and replacement planning across the communications environment.<br>• Maintain organized records for device inventories, equipment assignments, configurations, and other operational documentation to support accountability and continuity.<br>• Review vendor billing and related documentation to help ensure accuracy and timely processing.<br>• Work closely with manufacturers, carriers, service providers, and external partners to resolve technical issues and sustain dependable communications services.<br>• Provide technical assistance during urgent incidents and be available for flexible scheduling, including after-hours response when operational needs require it.
<p><strong>Executive Director, Technology Operations & Strategy</strong></p><p><br></p><p><strong>Company Overview</strong></p><p>A leading nonprofit institution based in Ontario, California is dedicated to excellence, innovation, and community engagement. The institution fosters a collaborative environment where technology and operations play a critical role in advancing strategic goals. This organization values diversity, continuous improvement, and service-driven leadership while supporting a dynamic community.</p><p><br></p><p><strong>Role Summary</strong></p><p>The Executive Director, Technology Operations & Strategy serves as a key operational leader within the technology organization, partnering closely with executive leadership to drive strategic initiatives, optimize business operations, and ensure organizational effectiveness. This role bridges strategy and execution by providing oversight of budgeting, vendor management, governance, portfolio management, reporting, and operational planning. The ideal candidate is a highly organized and business-focused leader who excels at building structure, improving processes, and driving accountability across complex stakeholder environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with senior technology leadership to oversee day-to-day operations and advance organizational priorities.</li><li>Serve as a strategic advisor, translating business objectives into executable operational plans.</li><li>Develop and maintain governance frameworks, operational processes, and performance management practices.</li><li>Lead planning, administration, forecasting, and monitoring of operating and capital budgets.</li><li>Create financial reports, dashboards, forecasts, and executive-level presentations to support decision-making.</li><li>Manage relationships with vendors, consultants, and service providers, including contract administration and performance evaluations.</li><li>Oversee technology project portfolio governance, tracking project progress, risks, budgets, and resource allocation.</li><li>Develop and maintain operational metrics, key performance indicators, and executive dashboards.</li><li>Support compliance initiatives, audits, policy development, and organizational reporting requirements.</li><li>Build strong partnerships across academic, administrative, and business functions to ensure alignment with institutional objectives.</li><li>Facilitate strategic planning sessions, leadership meetings, and cross-functional initiatives.</li><li>Identify opportunities for operational efficiency, cost savings, and continuous improvement.</li></ul><p><strong>Additional Details</strong></p><ul><li>Hybrid 3 days onsite</li><li>Full-time, regular leadership position</li><li>Reports directly to executive technology leadership</li><li>Offers significant influence on organizational strategy, operational excellence, and institutional transformation</li><li>Employment is contingent upon successful completion of background verification and employment eligibility requirements</li><li>Candidates must be authorized to work in the United States without current or future sponsorship requirements</li></ul>
We are looking for a Service Delivery Manager to join our team in Brookfield, Wisconsin on a contract basis with the potential for a permanent role. In this role, you will oversee a portfolio of service and delivery initiatives, working closely with clients, internal partners, and external vendors to keep work moving smoothly from kickoff through completion. This position is ideal for someone who thrives in a fast-paced environment, communicates with confidence, and takes a proactive approach to improving operations and customer satisfaction.<br><br>Responsibilities:<br>• Lead several active projects at once, guiding each engagement from initial planning through final delivery while maintaining quality and consistency.<br>• Partner with internal departments, third-party vendors, and customers to align schedules, expectations, and next steps throughout the project lifecycle.<br>• Track milestones, timelines, open items, and shifting priorities to help ensure commitments are met and work remains on schedule.<br>• Communicate project progress, risks, and outcomes to clients and leadership through clear, timely updates and status reporting.<br>• Address day-to-day issues quickly, remove obstacles where possible, and elevate critical concerns when broader support is needed.<br>• Support scheduling, resource coordination, and workflow planning to improve team efficiency and execution across service activities.<br>• Assist with procurement, logistics, deployment coordination, and other operational tasks tied to customer delivery needs.<br>• Evaluate current processes, recommend practical improvements, and help strengthen the overall client experience.<br>• Help ensure services are delivered accurately, efficiently, and in a manner that builds trust and long-term customer satisfaction.