We are looking for a detail-oriented and proactive Executive Assistant to provide high-level support to C-suite executives in Newburyport, Massachusetts. This long-term contract position offers an exciting opportunity to manage essential administrative tasks while ensuring seamless operations in a dynamic and efficient environment. The ideal candidate will possess exceptional organizational skills and the ability to handle confidential information with discretion.<br><br>Responsibilities:<br>• Coordinate and manage complex travel arrangements, including booking flights, accommodations, and transportation for executives.<br>• Prepare detailed meeting notes to capture key discussions and action items during executive meetings.<br>• Oversee and maintain executives’ calendars, ensuring all appointments, deadlines, and priorities are effectively managed.<br>• Handle sensitive and confidential documents with the utmost discretion and professionalism.<br>• Collaborate with executives to support both traditional and tech-focused leadership styles.<br>• Utilize Microsoft Office Suite and Outlook to create and manage documents, emails, presentations, and scheduling.<br>• Assist in preparing materials for board meetings using specialized software such as BoardDeck.<br>• Act as a liaison between executives and internal or external stakeholders, ensuring clear and timely communication.<br>• Ensure the smooth execution of day-to-day operations by anticipating executives’ needs and resolving issues proactively.
<p>seeking a motivated and detail-oriented Administrative & Accounting Assistant to join our team. This role combines traditional administrative support with accounting assistant responsibilities, providing essential support to our operations, accounting, and project management teams. The ideal candidate will be proactive, organized, and comfortable handling both financial documentation and day-to-day office functions in a fast-paced construction environment.</p><p>Key Responsibilities</p><p>Administrative & Office Support</p><p>• Retrieve and distribute mail from the PO Box</p><p>• Monitor voicemail inbox; triage and forward messages to appropriate staff</p><p>• Order and maintain office and kitchen supplies (weekly or as needed)</p><p>• Coordinate and assist with office-wide mailings (FedEx, USPS, mass distributions)</p><p>• Oversee onboarding logistics for new hires, including distributing apparel, and coordinating technology setup (iPads, covers, stylus pens, etc.)</p><p>• Serve as a liaison for internal tech support; maintain equipment such as copiers, printers, and plotters</p><p>• Coordinate the ordering and proofing of company apparel and marketing materials</p><p>Accounting & Project Support</p><p>• Assist with accounts payable processes and credit card receipt reconciliation</p><p>• Gather, organize, and assemble invoices for residential billing packets</p><p>• Generate and track monthly lien waivers for residential projects</p><p>• Proofread, format, and edit AIA subcontracts for accuracy and consistency</p><p>• Track and enter new vendor packets into Sage accounting system</p><p>• Obtain, monitor, and update certificates of insurance for office and subcontractors; send monthly reports on expired policies</p><p><br></p><p><br></p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127</u></em></strong></p>
<p>We are looking for a highly skilled Controller to oversee accounting operations across multiple locations. This leadership role involves managing financial processes, developing procedures, and ensuring accurate reporting while collaborating with corporate and operational teams.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage all accounting functions for four locations, ensuring consistency and accuracy.</p><p>• Develop and implement processes for accounts payable (AP) and accounts receivable (AR) to improve efficiency and reliability.</p><p>• Perform monthly reviews of income statements and balance sheets, preparing detailed reconciliation workbooks.</p><p>• Collaborate with corporate accounting teams to streamline data and ensure uniformity across systems.</p><p>• Provide financial insights and support to the Operational Manager, addressing questions and reviewing reports.</p><p>• Document accounting procedures and workflows to maintain clarity and compliance.</p><p>• Assist in audit preparation by gathering necessary documentation and responding to inquiries.</p><p>• Organize and clean up billing processes while ensuring timely bank reconciliations.</p><p>• Utilize technology and accounting systems to extract, analyze, and present financial data effectively.</p><p>• Act as a hands-on manager, balancing strategic oversight with operational involvement.</p>
We are looking for a skilled HR Generalist to join our team in Rochester, New York. In this role, you will play a pivotal part in supporting our human resources operations, with a focus on employee engagement, benefits administration, and performance management. This position offers a hybrid work environment after an initial onboarding period, allowing for a balance of in-office and remote work.<br><br>Responsibilities:<br>• Take the lead on managing and executing various HR projects to ensure effective implementation.<br>• Oversee employee relations initiatives, fostering a positive and engaging workplace culture.<br>• Administer employee benefits programs, ensuring accurate and timely processing.<br>• Coordinate and support the performance review process, promoting continuous feedback and development.<br>• Act as a mentor and team lead to other HR team members, providing guidance and support.<br>• Ensure compliance with employment laws and company policies across HR functions.<br>• Collaborate with leadership to develop strategies that align HR practices with organizational goals.<br>• Utilize HR technology platforms to streamline processes and enhance efficiency.<br>• Address and resolve employee concerns with professionalism and confidentiality.
<p>Successful client located outside of the Philadelphia Suburbs seeks a tech savvy Pension Analyst with 401K analysis experience and strong understanding of pension laws. As the Pension Analyst, you will analyze and prepare audit pension plans, engage with clients on establishing pension planning, provide guidance on investment options, maintain client records, review fund activities, prepare financial reports, and keep abreast on trends and changes in pension regulations and compliance. The Pension Analyst will develop efficient programs while proving cost effective suggestions to keep within budget.</p><p><br></p><p>How you will make an impact</p><ul><li>Pension & Benefit Administration</li><li>Organize and maintain client files</li><li>Prepare pension planning recommendations</li><li>Assist clients with pension options</li><li>Monitor and review client tax returns, loans & financial statements</li><li>Stay abreast of pension trends, regulations and compliance</li><li>Implement communication strategies</li><li>Provide pension documentation where needed</li><li>Generate pension planning recommendations</li><li>Prepare internal and external reporting</li><li>Maintain updates on new laws, trends and developments</li><li> Ensure compliance with federal and state laws</li></ul>
<p>We are looking for a dedicated Workers Compensation Applicant Attorney to join a dynamic, growing law firm in the Valley. This role involves managing workers' compensation cases with a focus on providing exceptional legal representation to applicants. If you have a passion for advocating on behalf of clients and thrive in a collaborative, tech-forward environment, this position offers a fulfilling opportunity to grow professionally.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in workers' compensation cases from initial consultation to resolution.</p><p>• Draft and file legal documents, including motions, briefs, and discovery responses.</p><p>• Conduct thorough research and analysis of workers' compensation laws and cases.</p><p>• Collaborate with team members and department leads to develop effective legal strategies.</p><p>• Negotiate settlements and advocate for clients in hearings and trials.</p><p>• Maintain clear and consistent communication with clients, updating them on their case progress.</p><p>• Utilize advanced legal software and AI tools to enhance efficiency and case management.</p><p>• Ensure compliance with all legal and ethical guidelines in handling cases.</p><p>• Participate in firm-wide events and contribute to maintaining a positive work environment.</p><p>• Stay updated on changes in workers' compensation laws and regulations.</p>
<p>Robert Half has partnered with a respected law firm located in Santa Fe, NM, in search of an Associate Attorney who will have their own caseload of interesting and varied personal injury claims from pre-litigation through settlement or trial. They are a long-established and locally owned law firm that has been representing injured New Mexicans for more than 30 years. The successful applicant will be responsible for meeting with injury clients and helping them navigate insurance claims with compassion and professionalism. We may also ask the associate to conduct legal research, assist in drafting demands and mediation statements, as well as negotiate injury claims to successful resolution. If you are qualified for this position and are licensed in the State of NM, please send your resume to amy.thomas@roberthalf[dot][com] for immediate consideration. </p><p><br></p><p><strong>What they offer:</strong></p><ul><li>Early Partnership Track </li><li>Competitive Salary & Performance-Based Bonuses </li><li>Profit Sharing & Fee Sharing – Earn additional compensation on direct referrals.</li><li>Comprehensive Benefits – Excellent health insurance and a 401(k) with profit sharing.</li><li>Paid Time Off & Holidays – We value work-life balance.</li><li>Mentorship from Experienced Trial Attorneys.</li><li>Hands-on Litigation & Negotiation Experience </li><li>A Collaborative, Client-Focused Culture </li><li>Fantastic Downtown Location – Work near the courthouse, top restaurants, and Santa Fe </li></ul><p><br></p>
We are looking for a skilled IBM i Infrastructure Systems Administrator to join our team in Dayton, New Jersey. In this role, you will be responsible for maintaining and optimizing Linux and IBM i environments, ensuring system reliability, security, and seamless integration with business applications. The ideal candidate will bring deep expertise in legacy systems and modern technologies, along with a proactive approach to troubleshooting and system enhancements.<br><br>Responsibilities:<br>• Manage and support Linux and IBM i system environments, ensuring their reliability and performance.<br>• Diagnose and resolve issues in legacy systems, including performing repairs and tuning for optimal performance.<br>• Coordinate hardware installations, upgrades, and migrations to maintain system efficiency.<br>• Develop and implement security protocols to safeguard systems and ensure compliance with data protection standards.<br>• Configure and optimize network connectivity, protocols, and performance for IBM i and AS/400 platforms.<br>• Design and deploy custom integrations between legacy systems and modern applications or infrastructure.<br>• Provide technical expertise for system integration, security enhancements, and legacy application support.<br>• Document processes, security measures, and workflows to ensure operational consistency.<br>• Monitor system performance and recommend improvements to enhance efficiency and security.<br>• Collaborate with cross-functional teams to align technology solutions with business needs.
<p>We’re looking for a hands-on, versatile <strong>Network & Systems Administrator</strong> with strong virtualization and networking experience to join our growing team. This role is ideal for a well-rounded IT professional eager to work across a broad range of technologies in a dynamic environment.</p><p><br></p><p>You'll be responsible for designing, building, and maintaining core infrastructure — with a particular focus on <strong>VMware virtualization</strong>, <strong>networking fundamentals</strong>, and <strong>enterprise storage systems</strong>. If you're comfortable spinning up virtual servers from the ground up, assigning vCPUs and virtual networks, managing firewalls, and ensuring storage performance and availability — we want to talk to you.</p><p>W</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Set up, configure, and manage virtualized server environments (VMware).</li><li>Build and maintain virtual and physical servers, assigning virtual CPUs and configuring virtual networking.</li><li>Install, configure, and support firewalls, routers, switches, and VPNs.</li><li>Troubleshoot and manage LAN/WAN/SD-WAN infrastructure and IP addressing/subnetting.</li><li>Provide Tier 3 technical support and system troubleshooting across hardware, applications, and office equipment.</li><li>Administer and maintain SAN, NAS, and DAS storage systems.</li><li>Manage and support authentication systems like Active Directory, Okta, and RADIUS.</li><li>Monitor and maintain security systems including firewalls, antivirus, and intrusion detection.</li><li>Oversee system backups, disaster recovery, and business continuity processes.</li><li>Ensure infrastructure compliance with HIPAA, PCI, and internal security standards.</li><li>Support and manage Microsoft 365, Azure AD, and Entra environments.</li><li>Collaborate with vendors for technology procurement and implementation.</li><li>Stay current with emerging technologies, vulnerabilities, and best practices.</li></ul>
<p>Robert Half is seeking a Contract Network Administrator to join our client's IT team. As a Contract Network Administrator, you will be responsible for the design, implementation, and maintenance of the organization's network infrastructure. This role offers an exciting opportunity to work with a respected organization and contribute to the management of a robust and efficient network environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Network Design and Configuration:</strong> Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and wireless technologies, to ensure optimal performance and security.</li><li><strong>Network Monitoring and Optimization:</strong> Monitor network performance, troubleshoot issues, and implement optimizations to maximize network efficiency and reliability.</li><li><strong>Security Management:</strong> Implement and manage network security measures, including firewalls, intrusion detection systems, and VPNs, to protect against cybersecurity threats.</li><li><strong>Network Maintenance:</strong> Perform routine maintenance tasks, such as software updates, firmware upgrades, and hardware replacements, to ensure network stability.</li><li><strong>Troubleshooting and Support:</strong> Provide technical support and resolve network-related issues reported by users or identified through monitoring tools in a timely manner.</li><li><strong>Documentation:</strong> Maintain accurate documentation of network configurations, procedures, and changes for future reference and compliance purposes.</li><li><strong>Vendor Coordination:</strong> Collaborate with vendors and service providers to procure network equipment, manage service contracts, and troubleshoot complex network issues.</li><li><strong>Capacity Planning:</strong> Assess network capacity, anticipate growth requirements, and make recommendations for upgrades or changes to meet organizational needs.</li></ol><p><br></p>
We are looking for an experienced Project Manager to join our team in San Francisco, California. In this role, you will oversee critical data-focused initiatives, ensuring seamless collaboration between teams and stakeholders. This is a long-term contract position that requires strong organizational skills, technical knowledge, and the ability to manage multiple high-priority projects effectively.<br><br>Responsibilities:<br>• Oversee and manage the transition of data systems, including the migration from Snowflake to Databricks, ensuring all tasks are completed on time and efficiently.<br>• Facilitate global data management initiatives to optimize lead generation for sales teams and improve data quality.<br>• Lead data governance projects to enhance compliance and ensure consistent data standards across the organization.<br>• Collaborate with cross-functional teams, including finance, marketing, and customer experience, to support data-driven strategies and initiatives.<br>• Utilize tools such as Asana, Tableau, and dashboards to track project progress and provide updates to stakeholders, including C-level executives.<br>• Develop and maintain strong relationships with technical leads, ensuring alignment on project goals and deliverables.<br>• Support data integration efforts involving systems like Zuora, NetSuite, and Salesforce to streamline operations.<br>• Assist in optimizing project intake and lifecycle processes, recommending best practices to enhance efficiency.<br>• Prepare and deliver detailed status reports, highlighting risks and progress to senior leadership.<br>• Work closely with data analysts and technical teams to refine data structures and improve operational workflows.
Responsibilities<br>• Design and develop quality, proficient and well documented technical solutions that satisfy business requirements and meets corporate architectural standards.<br>• Develop solid unit, integration, and automation tests according to organizational standards.<br>• Assist in troubleshooting and maintenance of existing software applications; identify and implement additional improvements when warranted; work with external stakeholders as needed.<br>• Develop technical models / design for assigned components.<br>• Contribute to and drive technological and architectural decisions.<br>• Participate in reviewing design and code for other team members.<br>• Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.<br>• Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.<br>• Contributes to the advancement and improvement of Agile practices within the organization.<br>Experience / Requirements<br>• Minimum 2 years of Java web application development experience.<br>• Must have experience in server-side development using Hibernate, Spring, Web Services (REST) in Java including server-side testing using JUnit, Mockito/Easymock.<br>• Must have Experience in Web application development using any of Angular, HTML5, CSSs, JQuery, Javascript or Spring MVC.<br>• Experience in Unit, E2E testing with Cucumber, Playwright, Selenium a huge plus.<br>• Experience with AI-assisted development tools (GitHub Copilot, ChatGPT, Claude, or similar) and ability to effectively integrate generative AI into the software development lifecycle for code generation, debugging, and optimization.<br>• Good to have experience in "Vibe Coding" methodologies - rapid prototyping, iterative development, and creative problem-solving approaches that leverage AI assistance to accelerate development velocity.<br>• Proven track record of driving technical innovation within development teams, including evaluation and adoption of emerging technologies, process improvements, and mentoring others on cutting-edge development practices.<br>• Experience with AWS is a plus.<br>• Demonstrated experience with multi-tier web application development.<br>• Good to have hands on experience with Continuous Integration and Test-Driven Development.<br>• Good to have experience with JBoss or Tomcat.<br>• Prior experience with MAVEN and Jenkins is a plus.<br>• Good knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
We are looking for an experienced Systems Engineer to oversee and enhance the performance, security, and scalability of IT infrastructures across corporate and client environments. This role encompasses managing on-premises systems, cloud platforms like Microsoft 365 and Azure, as well as network operations. The ideal candidate will bring a proactive approach to ensuring the reliability and security of critical systems while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Oversee and maintain network infrastructure for corporate and client operations, including Microsoft 365, Azure Active Directory, and Active Directory environments.<br>• Manage security solutions such as firewalls (Palo Alto), endpoint protection tools, and mobile device management platforms.<br>• Lead the planning and execution of infrastructure projects, upgrades, and new implementations to align with organizational goals.<br>• Provide expert-level technical support for desktops, servers, mobile devices, and telecom systems.<br>• Maintain accurate and up-to-date system documentation, software inventories, and patch management processes.<br>• Work closely with third-party vendors and internal teams to ensure secure and efficient IT operations.<br>• Offer high-level technical support to executives and participate in an on-call rotation for after-hours support.<br>• Travel occasionally to client locations to assist with network installations, troubleshooting, and project management.
We are looking for an experienced ABBYY OCR Consultant to join our team on a long-term contract basis in Cincinnati, Ohio. In this role, you will play a critical part in optimizing system configurations and connections to ensure high-volume invoice processing and seamless interface integration. This opportunity is ideal for a technical expert with a strong background in ERP/CRM systems and OCR solutions.<br><br>Responsibilities:<br>• Configure and optimize ABBYY Vantage systems to enable efficient invoice scanning and processing.<br>• Develop and implement connections to integrate scanned invoices with global ERP systems.<br>• Collaborate with stakeholders to identify and address technical requirements for system improvement.<br>• Utilize scripting and API development to enhance system functionality.<br>• Create and maintain detailed business requirement documents for project clarity.<br>• Perform configuration management to ensure system stability and scalability.<br>• Troubleshoot and resolve technical issues related to OCR and ERP system integration.<br>• Assist in the development of Salesforce solutions to complement system capabilities.<br>• Provide expert guidance on OCR technologies and their application within the organization.<br>• Monitor system performance and recommend improvements to maximize efficiency.
We are looking for a proactive and detail-oriented Help Desk Tier 1 specialist to provide exceptional technical support to our users in Jacksonville, Florida. This role involves addressing a variety of IT issues, ensuring smooth operations across hardware, software, and connectivity systems. As a contract-to-permanent position, it offers an excellent opportunity for growth within a dynamic and fast-paced IT environment.<br><br>Responsibilities:<br>• Deliver effective desktop support for users by troubleshooting issues related to Windows 10/11, printers, and applications.<br>• Identify and resolve hardware, software, and network connectivity problems promptly.<br>• Administer and support Microsoft 365 services, including Exchange, Teams, SharePoint, and Entra ID.<br>• Handle user onboarding and offboarding processes, including password resets and permissions management.<br>• Escalate more complex technical issues to senior technicians or engineers as required.<br>• Maintain accurate and thorough documentation of support tickets and system updates.<br>• Communicate effectively with clients and team members to ensure clear status updates and resolutions.<br>• Apply critical thinking and creative problem-solving to address unique or unfamiliar IT challenges.<br>• Utilize remote tools and ticketing systems to manage and resolve technical issues efficiently.
<p><strong>Overview</strong></p><p> The ETL Developer is responsible for designing, developing, and maintaining data integration solutions that ensure the accurate and efficient movement of data across enterprise systems. This role requires a strong background in database development, data warehousing concepts, and hands-on experience with ETL tools. The ideal candidate is analytical, detail-oriented, and comfortable collaborating with data engineers, analysts, and business stakeholders to deliver high-quality data solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain <strong>ETL processes and data pipelines</strong> to extract, transform, and load data from multiple source systems into data warehouses or data lakes.</li><li>Work with <strong>SQL, stored procedures, and ETL tools</strong> (such as Informatica, Talend, SSIS, or DataStage) to build scalable data workflows.</li><li>Collaborate with business and technical teams to define data requirements, integration rules, and transformation logic.</li><li>Ensure data quality, consistency, and accuracy through validation, error handling, and audit processes.</li><li>Optimize ETL performance by tuning SQL queries and improving process efficiency.</li><li>Support existing data integration jobs by troubleshooting and resolving production issues.</li><li>Create and maintain detailed technical documentation of ETL processes, mappings, and data flow diagrams.</li><li>Participate in <strong>code reviews, version control</strong>, and <strong>change management</strong> processes to ensure compliance with standards.</li><li>Work closely with data architects to implement best practices for data modeling and pipeline design.</li></ul><p><br></p>
We are looking for a highly skilled Systems Analyst to join our team in Stamford, Connecticut. This long-term contract position offers an excellent opportunity to leverage your expertise in system analysis, Active Directory, and compliance within an enterprise environment. The ideal candidate will bring a strong understanding of federal regulations and technical proficiency to help drive solutions and improve processes.<br><br>Responsibilities:<br>• Analyze and document business requirements to ensure alignment with organizational goals.<br>• Manage and maintain Active Directory systems, ensuring security and functionality.<br>• Collaborate with stakeholders to design and implement technical solutions.<br>• Perform detailed system analysis to identify areas for improvement and optimization.<br>• Ensure compliance with federal regulations and organizational policies.<br>• Utilize SIEM tools to monitor and enhance system security.<br>• Work with Microsoft SQL Server to support database-related tasks and processes.<br>• Provide technical expertise and troubleshooting support for IBM systems.<br>• Create clear and comprehensive documentation for systems and processes.<br>• Coordinate with cross-functional teams to support project delivery and system integration.
<p>We are seeking an experienced and detail-oriented<strong> Data Processing Specialist</strong> who has a proven track record in data cleanup, management, and organization. This role will be responsible for ensuring the integrity, accuracy, and proper organization of datasets while contributing to strategic initiatives like data migration and system optimization. The ideal candidate will have experience working with Student Information Systems (SIS) such as PowerSchool and Aeries SIS, as well as prior experience with SIS migration projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform data cleanup activities to ensure accuracy and consistency across all datasets.</li><li>Organize and manage large sets of data, maintaining compliance and data security protocols.</li><li>Develop workflows and processes to enhance data management efficiency and quality.</li><li>Run regular data audits and generate reports to identify discrepancies and areas for improvement.</li><li>Collaborate with cross-functional teams to gather, transfer, and integrate data during SIS migration projects.</li><li>Utilize analytical tools and technologies to streamline workflows and optimize system performance.</li><li>Provide technical support and guidance related to SIS tools, including PowerSchool and Aeries SIS.</li><li>Ensure timely, efficient, and accurate migration of data between systems during SIS transitions.</li><li>Maintain proper documentation related to all data management and migration processes.</li></ul><p><br></p>
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
<p>*This is a long-term contract opportunity that will be working onsite in Southern California 4 days a week. Great team and amazing team environment.</p><p><br></p><p>As a Senior Qualtrics Developer/Subject Matter Expert, this person will perform the following tasks, but not limited to:</p><p>• Application design, development, and production support for multiple large projects using Qualtrics technologies.</p><p>• Conduct development workstreams, from design through testing and deployment, often working with junior members of the team both offshore and onshore.</p><p>• Ensure adherence and constant improvement to the SDLC process and best practices through the development, testing, and support phases, including code reviews, mentoring, and policy governance</p><p>• Participate in daily Scrum sessions as an Agile team member.</p><p>• Identify enhancements through customer interaction and work directly with them to provide solutions.</p><p>• Define systems architecture, design techniques, and development standards to support cross-functional, multi-system solutions that scale and are flexible to meet the future needs of the organization.</p><p>• Research and resolve Qualtrics application issues in test and production environments.</p><p>• Evaluate the daily and monthly batch process to improve performance and shorten the critical path window.</p><p>• Perform Impact Analysis across multiple Qualtrics platforms and applications.</p><p>• Deliver complete documentation for estimates, design, and development.</p><p>• On-call for production support during off-office hours (night and weekends).</p><p>• Create timelines and development goals.</p><p>• Provide technical leadership.</p><p>• Testing the stability and functionality of the application.</p><p>• Writing documents and providing technical guidance/training to other developers.</p><p>• Maintain the security and integrity of the application software.</p><p>• Perform code review. The job includes other duties and responsibilities assigned by management.</p><p>• Play the role of a Subject Matter Expert for the Qualtrics applications.</p>
We are looking for a dynamic Director of Product Management to lead the development and execution of innovative product strategies for our B2B SaaS platform. This leadership role requires a strategic thinker with hands-on experience in product lifecycle management and the ability to collaborate across departments to drive impactful solutions. Based in San Antonio, Texas, this position offers an opportunity to shape the future of our offerings while ensuring alignment with company goals and customer needs.<br><br>Responsibilities:<br>• Define and manage product roadmaps in collaboration with executive leadership to align with corporate goals.<br>• Conduct market research and competitive analysis to identify opportunities and address gaps.<br>• Lead cross-functional teams to execute product strategies and deliver high-quality solutions.<br>• Create detailed product specifications, including features, epics, and technical user stories, for development teams.<br>• Drive integration of third-party services and build strategic partner networks.<br>• Utilize data and analytics to inform product decisions and optimize performance.<br>• Develop technical documentation to support stakeholders and ensure clarity in product delivery.<br>• Engage with users to gather insights, address pain points, and refine product designs.<br>• Oversee sprint planning and manage iterative product development cycles.<br>• Collaborate with marketing and customer success teams to articulate feature benefits and execute go-to-market strategies.
<p>The IT Manager will be responsible for leading the strategic and operational direction of the organization's information technology functions. This position focuses on aligning IT resources to support and improve critical business operations, fostering the implementation of advanced and secure technologies such as AI and automation, and developing long-term strategies that drive growth, optimize efficiency, and strengthen competitive positioning.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead the organization's IT strategies, ensuring alignment with overall business goals.</li><li>Oversee the development and implementation of innovative and secure technologies, focusing on automation and AI applications.</li><li>Define and execute long-term plans to optimize the organization's IT infrastructure.</li><li>Drive project planning and execution for technology-related initiatives.</li><li>Lead, manage, and mentor IT teams at various levels.</li><li>Support customization and development of software applications tailored to business needs.</li><li>Improve system reliability, security, and performance through data-driven analytical approaches.</li><li>Collaborate effectively with internal teams and external vendors to meet organizational objectives.</li></ul><p><br></p>
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Cloud Network Engineer with a background in Palo Alto Implementations, Panorama, AWS, SD-WAN, Routing Protocols, etc. If this sounds like your background, then this Cloud Network Engineer role is for you. For this opportunity, you will work in the Burbank, CA area.</p><p><br></p><p><strong>Position</strong>: Cloud Network Engineer</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, FTE</p><p><strong>Top Skills</strong>: Palo Alto Implementations, Panorama, AWS, SD-WAN, Routing Protocols</p><p><strong>Onsite/Remote</strong>: <em>Hybrid in LA</em></p><p><strong>Company: </strong>Entertainment Industry</p><p><br></p><p>We are looking to present candidates immediately and this Cloud Network Engineer position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Design, configure, and manage routing protocols, including advanced route maps and configurations.</li><li>Implement and maintain Cisco-based switching solutions to ensure optimal network performance.</li><li>Administer and troubleshoot wireless network systems, focusing on Cisco wireless technologies.</li><li>Manage and secure firewall systems, including Palo Alto Firewalls, Panorama, and Cisco ASA devices.</li><li>Provide expert-level support for cloud networking components such as route tables, direct connections, transit gateways, and internet gateways.</li><li>Collaborate on cloud networking setups, particularly within AWS and Azure environments.</li><li>Optimize network infrastructure by integrating advanced technologies and adhering to best practices.</li><li>Conduct regular network performance assessments and recommend improvements.</li><li>Maintain documentation of network configurations, processes, and security protocols.</li><li>Support the migration and implementation of new systems as required.</li></ul>
