<p>We are hiring an IT Support/Desktop Engineer to provide end‑user support in a fast‑paced corporate environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Tier 1–2 technical support</li><li>Support Windows 10/11 and Microsoft 365</li><li>Troubleshoot hardware, software, and peripherals</li><li>Deploy laptops using imaging tools (Intune, SCCM)</li><li>Manage tickets and user requests</li></ul><p><br></p>
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones.<br><br>Responsibilities:<br>• Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform.<br>• Configure assignment rules and target audiences to streamline training assignments for Commercial learners.<br>• Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals.<br>• Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary.<br>• Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders.<br>• Generate compliance and completion reports while validating data accuracy using Excel.<br>• Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments.<br>• Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences.<br>• Adhere to established governance standards, including naming conventions and metadata protocols.<br>• Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
We are looking for a skilled Field Support Engineer to join our team in Atlanta, Georgia. In this Contract to permanent role, you will provide hands-on technical support to clients, ensuring infrastructure reliability and addressing both routine and complex IT issues. This opportunity is ideal for professionals who excel in troubleshooting, client interaction, and maintaining high operational standards.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for client systems, addressing hardware, software, and network-related issues.<br>• Diagnose and resolve problems with network infrastructure, cloud services, servers, and end-user devices.<br>• Handle incident and request management using ServiceNow, ensuring efficient resolution and excellent client communication.<br>• Monitor client environments through tools like LogicMonitor and Datto, proactively addressing alerts and system issues.<br>• Conduct root cause analysis to identify solutions for recurring outages and infrastructure challenges.<br>• Apply patches, remediate system alerts, and maintain the overall health of client environments.<br>• Escalate complex technical problems to senior engineers while ensuring continuity in client communication.<br>• Collaborate effectively with both technical and non-technical stakeholders to deliver a superior customer experience.<br>• Adhere to security protocols and documentation standards to ensure compliance with client and internal policies.
<p>We are seeking an IT Site Support Specialist/Junior Infrastructure Administrator to support our local environment. Responsible for maintaining day-to-day IT operations, systems, network, and handling user support tickets. If you are technically savvy and able to operate independently in a fast-paced, fluid environment, please apply: </p><p>Responsibilities:</p><ul><li>Handle IT trouble tickets (Level I/II) - track and resolve</li><li>Provide Windows Desktop support</li><li>Support Active Directory (Level I/II) - Access Controls, Group Membership, Security</li><li>Assist with Microsoft Exchange (Level I/II) - user management</li><li>Microsoft 365 support, including Teams calling</li><li>Troubleshoot File & Print Servers</li><li>Manage software repository and deployment (Windows Deployment Services)</li><li>Deploy hardware (computers, printers, etc.)</li><li>Troubleshoot workstations and third-party applications</li><li>Maintain IT asset register</li><li>Develop and organize technical documentation</li><li>Manage network cabling/patching</li><li>Participate in IT Projects</li><li>Deliver end user technical training as needed</li><li>Provide backup support for site-based IT team members</li></ul><p><br></p>
We are looking for an experienced Application Support Engineer to oversee and execute technical projects, ensuring efficient operations and seamless application functionality. This role requires a proactive individual with strong organizational and problem-solving skills, capable of managing various tasks, including project planning and vendor coordination. The position is based in Glen Rock, Pennsylvania.<br><br>Responsibilities:<br>• Develop, manage, and execute small to mid-size capital projects from inception to completion.<br>• Create detailed user and functional specifications, project plans, and scopes of work to guide project execution.<br>• Prepare comprehensive requests for quotes and other necessary documentation to support procurement processes.<br>• Identify and evaluate potential manufacturers, suppliers, integrators, and contractors to ensure optimal project outcomes.<br>• Conduct thorough reviews of competitive bids to select the most suitable vendors for project needs.<br>• Collaborate with stakeholders to ensure project alignment with organizational goals and requirements.<br>• Ensure compliance with industry standards and regulations throughout the project lifecycle.<br>• Utilize AutoCAD and Autodesk tools to design and refine technical solutions.<br>• Monitor project timelines and budgets, addressing any issues promptly to ensure successful delivery.<br>• Provide technical support and troubleshooting for applications to maintain operational efficiency.
<p>We’re hiring an Application Support Engineer to support business‑critical applications and integrations in a fast‑paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support internal and external application users</li><li>Troubleshoot application, database, and integration issues</li><li>Work with APIs and backend systems</li><li>Manage tickets and escalations</li><li>Partner with development and infrastructure teams</li></ul><p><br></p>
We are looking for an Application Support Engineer to join our team in Urbandale, Iowa, on a contract-to-permanent basis. In this role, you will provide technical expertise to ensure the smooth operation of our proprietary web-based platform, supporting clients and internal teams with application-related solutions. This position offers an excellent opportunity to collaborate on system enhancements, deliver exceptional client service, and contribute to compliance and data reporting initiatives.<br><br>Responsibilities:<br>• Monitor and maintain the performance of a proprietary web-based platform, addressing issues and coordinating resolutions as needed.<br>• Support transaction processing workflows, ensuring data accuracy and system integrity.<br>• Collaborate with software developers to implement system enhancements and new features based on client and operational requirements.<br>• Provide onboarding support for new users, including training and documentation, to ensure successful adoption of the platform.<br>• Respond to technical inquiries and resolve user issues in a timely and detail-oriented manner.<br>• Extract and analyze data to create customized reports for clients and internal stakeholders.<br>• Assist with compliance reporting and provide documentation during audit processes.<br>• Conduct sensitivity analyses to identify trends and support decision-making.<br>• Build and maintain strong client relationships to foster long-term satisfaction with the platform.
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
We are looking for an Application Support Engineer to join our team in Grenada, Mississippi. In this role, you will provide technical and commercial expertise to assist with product development, engineering projects, and customer support. You will play a key role in helping clients select suitable heat transfer products and contribute to the design and application process.<br><br>Responsibilities:<br>• Offer technical and commercial support to Sales and Marketing teams while fostering strong relationships with customers.<br>• Assist clients in selecting heat transfer products tailored to their specific applications and material requirements.<br>• Utilize knowledge of heat transfer principles to guide product design and application decisions.<br>• Learn and effectively use proprietary in-house software for product selection and design.<br>• Conduct training sessions for internal teams and external customers on software usage.<br>• Participate in the review of complex or large-scale applications, focusing on heat transfer and production engineering.<br>• Provide detailed information for the creation of drawings required for submittals and production.<br>• Collaborate with production managers to ensure designs align with manufacturing methodologies.<br>• Address quality concerns and support resolutions by providing technical insights.<br>• Travel occasionally to customer sites or industry trade shows, with travel limited to 10% of the time.
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
We are looking for a dedicated Customer Service Representative to join our team in Fairfield, Ohio. In this long-term contract role, you will play a key role in providing exceptional support to customers, ensuring their inquiries are addressed efficiently. This position requires a proactive approach to problem-solving, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or in person, delivering accurate and timely information.<br>• Provide support with general office tasks, ensuring all documentation and processes are handled efficiently.<br>• Conduct research to resolve customer issues or provide in-depth responses to inquiries.<br>• Maintain thorough and effective email correspondence with clients and internal teams.<br>• Assist with hiring-related processes, including scheduling and managing communication with candidates.<br>• Troubleshoot customer concerns and escalate complex issues to the appropriate departments.<br>• Deliver clear and precise communication to ensure customer satisfaction.<br>• Collaborate with team members to improve service delivery and address common challenges.<br>• Stay updated on company products, services, and policies to provide accurate information.<br>• Ensure all customer interactions are logged and documented appropriately.
<p>Robert Half is seeking a<strong> Help Desk Support Technician </strong>to support a <strong>government</strong> organization based in Issaquah<strong>. </strong>This role involves <strong>Tier 1 ticketing support for internal users.</strong> The position is <strong>Hybrid – Onsite 3 days a week</strong> and is a <strong>6-month </strong>contract opportunity with the potential to <strong>Convert</strong>. Apply today! </p><p> </p><p><strong><u>Job Details: </u></strong> </p><p><strong>Schedule:</strong> Monday – Friday 8-5pm PST </p><p><strong>Duration:</strong> 6-month contract with opportunity to convert </p><p><strong>Location:</strong> Hybrid, in office 3 days a week in Issaquah</p><p><br></p><p><strong><u>Job Responsibilities:</u></strong> </p><ul><li>Test, diagnose and resolve end user desktop hardware, OS, and application problems, including the ability to identify desktop application interdependencies and or conflicts.</li><li>Coordinate with vendors for hardware parts, repairs, and replacements.</li><li>Troubleshoot printer, copier and scanner problems.</li><li>Create, Rebuild and optimize operating system images and install new device hardware.</li><li>Create and manage user and group accounts in a hybrid Active Directory/Office 365 environment.</li><li>Respond to end-user requests for service on problematic systems and/or equipment. </li><li>Manage helpdesk ticket system, distribute incoming tickets to IT team members.</li><li>Act as a point of escalation for system and application analyst team. </li><li>Participate in team technology training regimen to stay current. </li></ul>
We are looking for a dedicated Customer Support Engineer to join our team in Kennesaw, Georgia. In this long-term contract role, you will provide exceptional support to customers by addressing technical issues, analyzing energy systems, and ensuring the seamless delivery of energy management solutions. This position requires a proactive problem-solver who thrives in a fast-paced, customer-focused environment.<br><br>Responsibilities:<br>• Deliver outstanding support to clients via phone calls, emails, and ticketing systems, ensuring all issues are resolved promptly.<br>• Analyze energy management systems and related data to identify opportunities for optimization.<br>• Interpret technical documents such as wiring diagrams and as-built drawings to support troubleshooting and system improvements.<br>• Collaborate with internal teams, field operations, contractors, and vendors to ensure timely project completion.<br>• Maintain accurate documentation of work orders, incoming calls, and other updates to ensure proper record-keeping.<br>• Address technical problems by researching solutions, implementing fixes, or escalating issues when necessary.<br>• Build positive relationships with customers by demonstrating professionalism and empathy during interactions.<br>• Handle challenging situations, including upset customers or stressful calls, with composure and efficiency.<br>• Adapt to flexible work schedules and shift requirements as needed.<br>• Provide guidance and support to team members to ensure the overall success of the department.
<p>The Product & Applications group is a specialized team within the Marketing organization responsible for delivering accurate, timely product and application support to both internal and external customers. This role serves as the first point of contact for troubleshooting inquiries related to instrument use, applications, maintenance, and best practices.</p><p><br></p><p>The Technical Support Representative works closely with Marketing, Sales, Quality, and Operations teams to resolve customer issues and deliver a high level of technical support and customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide professional, timely responses to technical support requests received via phone, email, video call, or web form</li><li>Troubleshoot instrument-related issues, including mechanical, electronic, software, data, and chemistry-related concerns</li><li>Conduct post-sale product training sessions for customers</li><li>Assist customers in locating product documentation and resources</li><li>Document customer inquiries, quality concerns, warranty issues, and feedback in organizational systems</li><li>Generate repair and post-sale service quotes</li><li>Authorize, initiate, track, and manage customer product returns related to repair services</li><li>Maintain up-to-date product and application knowledge</li><li>Document problem statements, troubleshooting steps, and resolutions for all customer interactions</li><li>Partner with Quality teams to escalate and track product non-conformance complaints and communicate outcomes to customers</li><li>Identify potential sales opportunities and share insights with internal teams</li><li>Collect data and prepare reports on recurring technical issues, warranty trends, and system performance</li><li>Maintain accurate records in CRM systems for visibility across Marketing and Sales</li><li>Create and update CRM dashboards, reports, and activity logs</li><li>Enter and maintain leads, contact details, and account information, including updates to existing records</li><li>Log customer interactions such as calls, emails, and meeting notes to support full relationship history</li><li>Review and clean CRM data to ensure accuracy and integrity</li><li>Document instrument registrations</li><li>Prepare regular statistical reports for management related to support ticket volume and trends</li><li>Develop user-facing materials to improve system understanding and reduce support volume</li><li>Provide feedback to product management, sales, and engineering on opportunities for product improvement</li><li>Participate in continuous process improvement initiatives</li></ul>
<p>Robert Half is seeking a <strong>Service Desk Contractor</strong> to provide frontline technical support to internal users in a fast-paced, enterprise environment. The position is 100% onsite in Seattle, WA, that contract. Apply Today! </p><p><br></p><p><strong><u>Job Details: </u> </strong></p><p><strong>Schedule: </strong>Monday-Friday 8-5pm</p><p><strong>Duration: </strong>Short Term Contract <strong> </strong></p><p><strong>Location: </strong>Seattle, WA<strong> </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for IT support, resolving issues or escalating as needed</li><li>Monitor and respond to incoming requests via phone, email, and ticketing systems</li><li>Troubleshoot and resolve issues related to: </li><li>Hardware and workstations</li><li>Software and Microsoft 365 applications</li><li>Login/access issues, including MFA</li><li>Mobile devices and Intune/Company Portal</li><li>Accurately document, track, and update tickets within the service desk system</li><li>Follow established IT processes, security protocols, and validation procedures</li><li>Support onboarding and offboarding activities, including device setup and user guidance</li><li>Collaborate with internal IT teams to ensure timely resolution of incidents</li><li>Deliver a high-quality, customer-focused support experience</li></ul>
<p>Robert Half is looking to bring on contract Digital Support Specialists to support a premier financial partner,<strong> onsite in Columbus, OH</strong>. The Digital Support Specialist is an excellent opportunity for customer service professionals with a passion for finance. This exciting contract opportunity combines attention to detail with strong organization to bring customers their best experience. Apply to become a Digital Support Specialist today!</p><p><br></p><p>Responsibilities:</p><ul><li>Provide customer support self-service banking platforms, assisting customers with troubleshooting account issues and access</li><li>Provide support for general account and deposit inquiries </li><li>Provide a high level of customer support, asking proactive questions to determine additional and future needs</li><li>Adhere to all compliance, security, and operational standards to ensure no risk</li><li>Demonstrate company values and appropriate conduct in every customer interaction</li><li>Collaborate with internal partners and back-office teams to resolve escalated issues and ensure a positive customer experience</li></ul><p><br></p>
<p>We are looking for an experienced IT Support Specialist Level 2 to join our team. This role requires a highly motivated individual capable of providing remote and on-site technical assistance, ensuring seamless IT operations for our clients. The ideal candidate will thrive in a fast-paced environment, possess strong technical expertise, and be committed to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote and on-site technical support to clients.</p><p>• Troubleshoot and resolve issues across Windows desktop environments and Microsoft 365 applications.</p><p>• Leverage ConnectWise (Manage, Automate, Control) to efficiently manage and streamline support operations.</p><p>• Identify, diagnose, and remediate malware, virus, and other security threats to safeguard client systems.</p><p>• Conduct basic server troubleshooting and perform repairs to ensure system stability and uptime.</p><p>• Support network installations and perform fundamental diagnostics to maintain reliable connectivity.</p><p>• Provide responsive, high-quality customer service by addressing client needs in a timely and professional manner.</p><p>• Partner with internal teams to resolve complex technical issues and escalate when appropriate.</p><p>• Accurately document service desk tickets, resolutions, and technical procedures.</p><p>• Stay current with emerging technologies and industry best practices to enhance service delivery.</p>
We are looking for an experienced Manager of Application Support to lead and enhance our application support team in Albuquerque, New Mexico. In this role, you will oversee the performance and development of the team, ensuring the delivery of high-quality support for critical systems. With a focus on leadership, technical expertise, and operational excellence, you will play a key role in aligning IT services with organizational goals.<br><br>Responsibilities:<br>• Oversee the development and management of the department's budget, ensuring resources are allocated effectively.<br>• Provide mentorship and guidance to team members, conducting regular performance reviews to foster growth and accountability.<br>• Lead the administration and coordination of team activities, ensuring adherence to performance goals and departmental budgets.<br>• Monitor project timelines, resources, and budgets to ensure alignment with organizational objectives.<br>• Communicate IT updates and project progress to relevant governance groups and stakeholders.<br>• Establish and maintain service level agreements (SLAs) for production systems to meet IT standards and customer expectations.<br>• Define leadership responsibilities for projects involving clinical or financial management systems.<br>• Collaborate with vendors to manage contracts and ensure timely delivery of services.<br>• Prioritize and resolve incidents effectively, leveraging tools such as ServiceNow for issue tracking and management.
<p>We have a client in Westlake that is seeking an onsite IT Support Specialist for a part-time role in their Westlake office. You will work 3 days a week onsite, flexible with days but MUST BE ONSITE FRIDAYS. </p><p><br></p><p><strong>POSITION: IT SUPPORT SPECIALIST - PART-TIME</strong></p><p><strong>LOCATION: WESTLAKE, ONSITE</strong></p><p><strong>DURATION: 6+ MONTHS</strong></p><p><strong>RATE: $30 - $35/HOUR</strong></p><p><br></p><p><strong>Core Responsibilities</strong></p><ul><li>Provide Tier 1 IT support with some exposure to light Tier 2 issues</li><li>Actively manage and respond to ticket queue via ServiceNow</li><li>Troubleshoot macOS issues (mac-heavy environment)</li><li>Handle break/fix support across hardware and software</li><li>Support conference rooms and AV setups, including:</li><li>Google Meet</li><li>Logitech conference room hardware</li><li>Some exposure to Zoom</li></ul><p><strong>Provide support across:</strong></p><ul><li>Google Workspace</li><li>Okta (SSO / access issues)</li><li>iOS devices</li><li>General SaaS applications</li></ul><p><br></p>
<p>We are proactively building a network of Desktop Support Technicians for upcoming opportunities supporting enterprise environments and growing IT organizations. These roles focus on hands-on technical support and maintaining end-user systems in dynamic environments.</p><p>The Desktop Support Technician will be responsible for diagnosing and resolving hardware and software issues, supporting end users, and ensuring devices are properly configured and maintained. This role plays a key part in delivering a seamless user experience across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide onsite and remote support for desktops, laptops, and peripherals.</li><li> Perform hardware installations, imaging, and device configurations.</li><li> Support user onboarding/offboarding processes and system access.</li><li> Troubleshoot issues related to operating systems, applications, and connectivity.</li><li> Maintain asset inventory and documentation.</li><li> Collaborate with infrastructure teams to escalate and resolve complex issues.</li></ul>
<p>We are seeking an on-site Desktop Support Technician to join our IT team and deliver exceptional end-user and desktop support across approximately 80 devices. This role will work directly in our IT quad alongside two Level 2 support technicians, helping manage early-stage PC lifecycle and providing hands-on troubleshooting for hardware and software issues.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide daily desktop and end-user support for internal staff, handling tasks such as password resets, Active Directory management, software installations, wireless connectivity, and IP phone resets.</li><li>Perform PC imaging and deployment, with a preference for experience using Autopilot and USMT for data transfers.</li><li>Troubleshoot computer hardware and software problems, collaborating with Level 2 team members for escalated concerns.</li><li>Manage ticket resolution using Freshservice (or similar ticketing systems) to ensure timely and accurate responses to support requests.</li><li>Assist in early-stage PC lifecycle management, including setup, imaging, and deployment for approximately 80 devices.</li><li>Support SCCM and/or Intune environments as needed during imaging and configuration tasks.</li></ul>
<p>We are looking for a skilled Desktop Support Technician to join our team in Mount Bethel, Pennsylvania. In this long-term contract role, you will provide essential support for end-user computing needs, ensuring smooth technical operations. This position is ideal for someone who is detail oriented and excels in troubleshooting, system support, and ticket management.</p><p><br></p><p>Responsibilities:</p><p>• Deploy, configure, and repair Windows desktops, laptops, and associated peripherals.</p><p>• Offer support for software issues, ensuring functionality and resolving technical challenges.</p><p>• Manage service desk tickets, addressing approximately 5-7 daily and working through backlog tasks.</p><p>• Utilize Jira as a ticketing system for tracking and documenting all completed work.</p><p>• Deliver consistent technical support to end users, addressing their computing needs effectively.</p><p><br></p>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>