We are looking for a detail-oriented General Office Clerk to join our team in Rochester, New York. This long-term contract position offers an opportunity to contribute to the efficient operation of our office through a variety of administrative and clerical tasks. The ideal candidate will have excellent organizational skills, a proactive attitude, and the ability to manage multiple responsibilities effectively.<br><br>Responsibilities:<br>• Perform document scanning and ensure files are accurately digitized and stored.<br>• Organize and maintain physical and electronic files to improve accessibility and efficiency.<br>• Enter data into company systems with a high level of accuracy and attention to detail.<br>• Provide general back-office support, including handling correspondence and preparing reports.<br>• Assist with receptionist duties such as greeting visitors and answering phone calls.<br>• Coordinate office supplies inventory and ensure timely replenishment.<br>• Conduct routine checks to maintain the cleanliness and organization of office spaces.<br>• Collaborate with team members to support overall office operations.<br>• Handle incoming and outgoing mail, including sorting and distributing documents.<br>• Respond to inquiries and provide information to internal and external stakeholders as needed.
We are looking for a highly organized and detail-oriented Office Manager to join our team in Rochester, New York. This Contract to Permanent position involves overseeing administrative operations, purchasing, human resources, and vendor management for a dynamic technology development team. The role requires a proactive individual with experience managing multiple responsibilities in a fast-paced, technical environment.<br><br>Responsibilities:<br>• Manage daily office operations, including purchasing supplies, maintaining inventory, and handling vendor communications.<br>• Process payroll biweekly using Paychex and ensure accurate documentation of invoices and purchase orders.<br>• Coordinate logistics for meetings, company events, and board sessions, ensuring smooth execution.<br>• Act as the primary contact for IT support and facilities maintenance, liaising with the landlord and service providers.<br>• Administer employee benefits programs, including 401K, insurance, and Aflac, while assisting staff with related inquiries.<br>• Oversee onboarding processes, including background checks, I-9 documentation, IT setup, and new employee paperwork.<br>• Collaborate with immigration attorneys to manage work authorization applications for employees.<br>• Support expense tracking, vendor payments, and purchasing workflows using platforms like QuickBooks and Bill.com.<br>• Maintain accurate compensation data and assist in executive reviews and payroll reconciliation.<br>• Ensure the office environment remains well-stocked and organized, including IT inventory and kitchen supplies.
<p>We are looking for an organized and detail-oriented Payroll/HR Clerk to join our team in Rochester, New York. In this role, you will manage payroll functions for one of our companies while providing HR support across multiple entities. This position offers a unique opportunity to contribute to both operational efficiency and employee satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll for approximately 200-300 employees, depending on the time of year, ensuring accuracy and compliance with salary and hourly pay structures.</p><p>• Manage HR tasks for multiple entities, including overseeing the full onboarding process for new team members.</p><p>• Initiate and track background checks to ensure compliance with company standards.</p><p>• Handle unemployment claims and follow-ups as required.</p><p>• Prepare and manage new employee paperwork, ensuring all documentation is complete and accurate.</p><p>• Collaborate with the HR Manager to address employee concerns and support organizational needs.</p><p>• Maintain accurate payroll and HR records using Paychex systems.</p><p>• Ensure adherence to employment laws and regulations across all companies.</p><p>• Support additional administrative tasks as needed to enhance HR and payroll operations.</p>
We are looking for a skilled HR Generalist to join our team in Rochester, New York. In this role, you will play a pivotal part in supporting our human resources operations, with a focus on employee engagement, benefits administration, and performance management. This position offers a hybrid work environment after an initial onboarding period, allowing for a balance of in-office and remote work.<br><br>Responsibilities:<br>• Take the lead on managing and executing various HR projects to ensure effective implementation.<br>• Oversee employee relations initiatives, fostering a positive and engaging workplace culture.<br>• Administer employee benefits programs, ensuring accurate and timely processing.<br>• Coordinate and support the performance review process, promoting continuous feedback and development.<br>• Act as a mentor and team lead to other HR team members, providing guidance and support.<br>• Ensure compliance with employment laws and company policies across HR functions.<br>• Collaborate with leadership to develop strategies that align HR practices with organizational goals.<br>• Utilize HR technology platforms to streamline processes and enhance efficiency.<br>• Address and resolve employee concerns with professionalism and confidentiality.
We are looking for an Accounts Payable Clerk to join our team in Rochester, New York. This is a Contract-to-permanent position within the healthcare industry, offering an excellent opportunity to grow professionally in a dynamic and fast-paced environment. The role involves handling essential financial tasks while ensuring accuracy and compliance with company policies.<br><br>Responsibilities:<br>• Manage administrative and clerical tasks for the Accounts Payable and Finance department.<br>• Process and oversee daily financial operations, ensuring timely and accurate execution in alignment with company policies.<br>• Deliver excellent customer service to internal business partners, addressing their inquiries and concerns.<br>• Assist with internal and external audits by preparing and organizing required documentation.<br>• Open, sort, and distribute incoming departmental mail efficiently.<br>• Organize, log, photocopy, and file invoices, checks, and other financial documents.<br>• Verify and process checks, including handling special requests and expedited processing.<br>• Participate in special projects as assigned by management.
<p>Our client, a successful full-service law firm, is seeking a junior Estate Planning Attorney to join their well-established law firm in Rochester, New York. This position offers the opportunity to work within a supportive and client-focused Trusts & Estates practice group. If you are passionate about estate planning and eager to build a long-term career, this role could be an excellent fit for you.</p><p><br></p><p><strong>Location:</strong> Rochester, NY</p><p><strong>Salary:</strong> $100,000 - $130,000 (depending on experience) + great benefits!</p><p><strong>Schedule: </strong>In-Office</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Draft and review estate planning documents, including wills, trusts, powers of attorney, and healthcare proxies</li><li>Assist in the administration of estates and trusts, including probate filings and asset transfers</li><li>Conduct client meetings to assess goals, gather information, and explain estate planning options</li><li>Research legal issues and provide guidance on estate, gift, and generation-skipping transfer tax issues</li><li>Coordinate with financial advisors, accountants, and other professionals to develop and implement estate plans</li><li>Stay current with changes in relevant state and federal laws</li></ul>
<p>We are seeking a detail-oriented and reliable <strong>Accounting Clerk</strong> to support our finance department. This role involves performing a variety of accounting, bookkeeping, and financial tasks to ensure accurate and timely processing of financial data.</p>
We are looking for an experienced Insurance Service Associate to join our team on a long-term contract basis in Rochester, New York. In this role, you will provide exceptional customer service to clients in the Paychex Property and Casualty Insurance division, ensuring that all claims and inquiries are managed efficiently and in alignment with company policies. This position offers an opportunity to work in a fast-paced environment, where attention to detail and effective communication are essential.<br><br>Responsibilities:<br>• Deliver outstanding customer service to clients by addressing inquiries, resolving complaints, and processing claims in adherence to company policies.<br>• Develop and maintain a solid understanding of the Paychex Property and Casualty Insurance product offerings.<br>• Utilize various software systems, including Salesforce and Adobe Flex, to manage client interactions and maintain accurate records.<br>• Perform data entry tasks with precision, ensuring timely and organized completion of assignments.<br>• Document all client interactions and service activities to maintain detailed and accessible records.<br>• Collaborate with team members and other departments to ensure seamless customer service delivery.<br>• Prioritize and organize tasks effectively to meet deadlines and support operational efficiency.<br>• Stay updated on industry procedures and policies to enhance service quality and compliance.<br>• Assist with administrative tasks such as photocopying, scanning, and preparing documents.<br>• Provide support for HRIS systems and other tools integral to operations.
We are looking for a dedicated Insurance Service Associate for Property and Casualty to join our team in Rochester, New York. In this long-term contract position, you will provide exceptional customer service to clients, ensuring their needs are addressed promptly and with attention to detail. Your role will involve handling client interactions, resolving complaints, and maintaining accurate documentation in alignment with company policies.<br><br>Responsibilities:<br>• Deliver outstanding customer service to clients by addressing inquiries and resolving claims in a timely and detail-oriented manner.<br>• Maintain accurate records of all client interactions, ensuring compliance with company policies and procedures.<br>• Utilize software tools, including Salesforce and Adobe Flex, to manage customer data and streamline processes.<br>• Develop a foundational understanding of Paychex products to better support client needs.<br>• Perform data entry tasks with a focus on prioritization and organizational accuracy.<br>• Handle complaints effectively, ensuring fair resolutions while maintaining positive customer relations.<br>• Collaborate with team members to provide quality service and support for property and casualty insurance clients.<br>• Scan, photocopy, and organize documents as needed to support administrative functions.<br>• Stay updated on industry best practices and internal procedures to enhance service delivery.<br>• Assist in claim administration and policy-related tasks to ensure seamless operations.
<p>We are seeking a motivated and detail-oriented <strong>Staff Accountant</strong> to join our accounting team. This position is responsible for assisting with daily accounting operations, maintaining financial records, preparing reports, and supporting month-end and year-end closing processes. The ideal candidate will have strong analytical skills, excellent attention to detail, and a solid understanding of accounting principles.</p>
<p>Dana Rodak from the Rochester, NY Robert Half office has been engaged by a local company to find their next Director of Finance based in Rochester, New York. This role will involve overseeing the financial operations of the organization, including budgeting, tax strategy, and cash flow management.</p><p><br></p><p>For confidential consideration, please apply or email your resume to Dana Klier directly.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and lead the annual budget process, ensuring accurate financial forecasting.</p><p>• Develop and present monthly financial reports to guide strategic decision-making.</p><p>• Manage and review tax compliance, optimizing tax strategies in accordance with local, state, and federal laws.</p><p>• Oversee liquidity management and manage banking relationships to maintain financial stability.</p><p>• Maintain relationships with financial institutions and manage credit facilities and banking agreements.</p><p>• Establish and oversee financial policies and procedures to mitigate financial risks.</p><p>• Provide strategic financial planning, making recommendations on cost-saving initiatives and investment opportunities.</p><p>• Analyze financial data, identify trends and develop strategic financial plans.</p><p>• Ensure the organization's financial stability and strategic growth by managing complex tax returns and banking relationships.</p><p>• Utilize skills in financial modeling, Microsoft Excel, and accounting software. Experience with ERP systems is a plus.</p>
We are looking for an experienced HR Generalist to join our team in Rochester, New York. In this long-term contract position, you will play a vital role in supporting various human resources functions, including employee relations, onboarding, and benefits administration. This role offers an excellent opportunity to contribute to a dynamic work environment while ensuring HR processes run smoothly and efficiently.<br><br>Responsibilities:<br>• Manage employee relations by addressing workplace concerns and fostering a positive organizational culture.<br>• Oversee onboarding processes to ensure new hires are integrated effectively and prepared for success.<br>• Administer employee benefit programs, providing guidance and support to staff on available options.<br>• Maintain and update HR information systems (HRIS) to ensure accurate and secure employee data.<br>• Coordinate HR administrative tasks, including maintaining personnel records and supporting compliance efforts.<br>• Support managers and employees in understanding HR policies and procedures.<br>• Collaborate on initiatives to improve employee engagement and retention.<br>• Generate reports and analyze HR data to inform decision-making and strategic planning.<br>• Assist with training and development programs to enhance employee skills and knowledge.
<p>Nick Pignato is seeking a meticulous and experienced Bookkeeper/Office Manager to join our team based in Rochester, New York. In this role, you will play a crucial role in the financial management and integrity of our operations, ensuring accuracy in the processing of transactions and the maintenance of financial records. This role falls within the construction industry and is based in a traditional office setting.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of bookkeeping including accounts payable and receivable, and bank reconciliations.</p><p>• Accurately enter data into relevant accounting systems.</p><p>• Ensure all financial records are maintained and updated as necessary.</p><p>• Handle monthly close processes and communicate any issues.</p><p>• Conduct account reconciliation activities to ensure accuracy and conformity with applicable policies.</p><p>• Utilize Microsoft Excel for data organization and financial tracking.</p><p>• Manage payroll processes, ensuring all employees are paid accurately and on time.</p><p>• Utilize QuickBooks for managing and processing financial data.</p><p>• Monitor customer accounts and follow up on any outstanding payments.</p><p>• Assist in the preparation and processing of financial reports</p>
<p>Hannah Savage with Robert Half is seeking a highly skilled and experienced <strong>Assistant Director of Payroll</strong> to join her client's team in the higher education sector. This role is ideal for a payroll professional with <strong>5+ years of experience</strong> and deep knowledge of <strong>Workday payroll software</strong>. The Assistant Director will oversee the day-to-day payroll operations, manage a high-volume payroll process, and lead a dedicated team, ensuring compliance, accuracy, and efficiency across the board. This role is a hybrid opportunity, but candidates must be based out of Rochester, NY.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee the full payroll cycle for a large, multi-state employee population within a higher education setting</li><li>Supervise and support the payroll team, ensuring accuracy, timeliness, and compliance with policies and regulations</li><li>Leverage <strong>Workday</strong> to manage and optimize payroll processing, reporting, and data integrity</li><li>Partner with HR, Finance, and other departments to coordinate payroll activities and resolve issues</li><li>Ensure compliance with all federal, state, and local tax regulations, as well as institutional policies</li><li>Review and approve payroll transactions, audits, and reconciliations</li><li>Identify and implement process improvements and efficiencies within payroll operations</li></ul><p><br></p><p>For immediate, confidential consideration apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!</p>
<p>We are looking for a Senior Accountant to join our team in Rochester, New York. In this role, you will play a pivotal part in overseeing financial operations, including project accounting, accounts receivable, general ledger activities, and accounts payable. This position offers an exciting opportunity to contribute to a dynamic and growing construction company with multiple divisions, while driving process improvements and ensuring compliance.</p><p><br></p><p>Responsibilities:</p><p>• Manage project accounting setup and maintenance across multiple divisions, ensuring accuracy in billing and revenue recognition.</p><p>• Prepare and analyze weekly labor and project reports, providing detailed variance analyses.</p><p>• Drive automation initiatives for project reporting and internal system workflows.</p><p>• Oversee accounts receivable processes, including deposit application, reconciliation, and timely follow-ups on outstanding balances.</p><p>• Record and review journal entries related to revenue, labor, and cost components to ensure general ledger integrity.</p><p>• Perform monthly reconciliations of balance sheet accounts and bank accounts.</p><p>• Support monthly and quarterly close activities, including generating reports and conducting analytical reviews.</p><p>• Assist with audit preparations and maintain documentation for internal controls.</p><p>• Provide secondary approval for outgoing payments and help automate accounts payable reporting processes.</p><p>• Act as a subject matter expert for workflow optimization and best practices within accounting systems.</p>
<p>We are looking for a Financial Planning & Analysis Manager to lead data-driven initiatives that support strategic financial and operational decision-making. This role, based in Rochester, New York, will collaborate closely with the VP of Finance to design and deliver impactful management reports, analyses, and presentations while driving business growth. The ideal candidate will combine advanced analytical skills with leadership capabilities to streamline processes, improve efficiency, and ensure the integrity of financial data.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth analyses to guide decisions related to product and customer sales, pricing strategies, costing, purchasing, incentive plans, inventory control, and capital allocation.</p><p>• Collaborate with departments to develop annual budgets, long-term plans, and rolling forecasts that align with organizational objectives.</p><p>• Create detailed reports on sales and backlog activity, including customer, product, and contract-level analyses to assess volumes and margins.</p><p>• Prepare monthly and quarterly financial reports for Board meetings, including comparisons against budgets and prior-year outcomes.</p><p>• Establish and monitor operational and financial reporting systems, KPIs, procedures, and controls to enhance accountability.</p><p>• Identify and address variances between budgeted and actual financial results, offering actionable recommendations to resolve discrepancies.</p><p>• Perform ad-hoc analyses to uncover cost-saving opportunities and enhance operational efficiencies.</p><p>• Partner on internal projects, including acquisition integrations, to drive process improvements and boost productivity and earnings.</p><p>• Ensure data accuracy and consistency across systems to maintain reliable and centralized information sources.</p><p><br></p><p><br></p>
<p>Our client, a small law firm, is looking for a Legal Administrative Assistant to join their firm in Rochester, New York. Your contributions will play a vital role in ensuring the smooth operation of legal processes and client services within business law, estate planning, Medicaid planning, and real estate practice areas. </p><p><br></p><p><strong>Location: </strong>Rochester, NY </p><p><strong>Role: </strong>Legal Administrative Assistant</p><p><strong>Salary:</strong> $53,000 - $65,000 (depending on experience)</p><p><strong>Schedule: </strong>Hybrid (4 days in office, Fridays remote)</p><p><strong>Hours: </strong>Flexible (Can be 9-5, 7-3, 8-4, etc.)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Draft, proofread, and format legal documents (wills, trusts, powers of attorney, business formation docs, real estate contracts, deeds, etc.)</li><li>Communicate professionally with clients.</li><li>Maintain organized client files (physical and digital) and ensure compliance with firm protocols</li><li>Assist with client intake, case tracking, and follow-up communications</li><li>Assist with real estate closings, prepare closing documentation, and liaise with title companies</li><li>Assist with Medicaid application preparation and documentation gathering</li><li>Maintain accurate timekeeping records for attorney billable hours</li><li>Generate and send client invoices; assist with billing cycle and accounts receivable follow-up</li><li>Perform basic bookkeeping functions, including recording expenses, reconciling accounts, and tracking trust account activity</li><li>Support calendar management, including appointments, deadlines, and court dates</li><li>Assist with legal research and case file organization as needed</li></ul>
<p>We are looking for a part time detail-oriented Bookkeeper to join our team on a Contract-to-Permanent basis in Rochester, New York. In this role, you will play a vital part in managing financial transactions, maintaining accurate records, and ensuring the smooth operation of our bookkeeping processes. This part time position offers an excellent opportunity to contribute to key financial responsibilities while working in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile accounts to ensure accuracy and resolve discrepancies in financial records.</p><p>• Manage accounts payable and accounts receivable processes, including recording and tracking payments.</p><p>• Perform bank reconciliations to verify and balance financial statements.</p><p>• Record and deposit cash receipts promptly and accurately.</p><p>• Review vouchers and checks to confirm compliance with organizational policies.</p><p>• Coordinate payroll activities in collaboration with the payroll service provider.</p><p>• Prepare financial claims and post receipts to appropriate accounts.</p><p>• Generate monthly balance reports and assist with the preparation of the annual budget.</p><p>• Handle billing and collection of rental fees efficiently and professionally.</p>
<p>We are looking for a skilled IT Field Services Lead to oversee and enhance the delivery of field services operations. In this role, you will play a critical part in managing resources, driving productivity improvements, and ensuring service level agreements (SLAs) are consistently met. This is a <strong>Contract-to-Permanent </strong>position based in Rochester, New York.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the incident and maintenance services to ensure end-user issues are resolved in alignment with customer expectations.</p><p>• Organize and schedule field service activities to optimize resource allocation and meet operational demands.</p><p>• Handle technical escalations by collaborating closely with the customer’s service owner.</p><p>• Facilitate communication about widespread incidents by coordinating with the Service Owner and Communication Office.</p><p>• Develop and execute proactive measures to minimize recurring incidents, with a focus on top issues affecting the area.</p><p>• Ensure proper management and resolution of service requests in alignment with organizational standards.</p><p>• Drive change management strategies to streamline processes and support team adaptation to new initiatives.</p><p>• Maintain and enhance business processes to improve information dissemination, sharing, and utilization.</p><p>• Foster an environment that promotes efficiency and high-quality output among team members.</p>
<p>Our client, a successful law firm based in Rochester, NY, is seeking a Paralegal for their busy litigation practice. In this role, you will be working alongside an administrative support team to ensure efficiency and accuracy in case management.</p><p><br></p><p><strong>Role: </strong>Paralegal/E-Discovery Specialist</p><p><strong>Location: </strong>Rochester, NY </p><p><strong>Salary: </strong>$55,000 - $85,000 (DOE)</p><p><strong>Schedule: </strong>In-Office</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Demonstrate a strong understanding of the end-to-end eDiscovery lifecycle, including the identification, collection, processing, review, and production of electronically stored information (ESI) for litigation and legal proceedings.</li><li>Organize and maintain electronic discovery files, ensuring accurate documentation of collected materials and tracking of all productions sent and received.</li><li>Coordinate with clients and eDiscovery vendors throughout the discovery process to ensure efficient workflows and timely delivery of results.</li><li>Manage data collection efforts from various sources in support of ongoing legal matters.</li><li>Support attorneys in reviewing electronic evidence for relevance, privilege, and responsiveness.</li><li>Leverage eDiscovery platforms and tools to review and manage large datasets, maintaining compliance with legal standards and optimizing efficiency.</li><li>Collaborate closely with legal teams to troubleshoot issues, resolve challenges, and ensure effective oversight of the eDiscovery process.</li><li>Draft, revise, and format legal documents, correspondence, and related materials as needed.</li><li>Prepare clear and concise transcript summaries to assist with case analysis and preparation.</li><li>File legal documents via NYSCEF, ECF, or other court-mandated electronic filing systems.</li><li>Maintain and update spreadsheets tracking financial data and other quantitative information relevant to legal matters.</li><li>Assist with preparation for depositions, mediations, arbitrations, and court hearings, including compiling exhibits and supporting materials.</li></ul>
We are looking for a skilled and driven Real Estate Attorney to become a part of our legal team in Rochester, New York. In this role, you will focus on handling real estate transactions, providing legal advice to clients, and ensuring adherence to relevant laws and regulations. This position is ideal for professionals with experience or a keen interest in real estate law.<br><br>Responsibilities:<br>• Prepare, review, and negotiate contracts, leases, and other real estate documents to safeguard client interests.<br>• Conduct detailed title examinations and resolve any title-related issues to ensure smooth transactions.<br>• Advise clients on zoning, property development, and land use matters, offering guidance through regulatory requirements.<br>• Facilitate property closings and oversee transactional processes with accuracy and efficiency.<br>• Collaborate with internal teams and external partners to streamline real estate deals and agreements.<br>• Stay informed on updates to real estate laws and regulations, ensuring compliance in all legal matters.
We are looking for a dedicated and detail-oriented S125 Service Associate to provide exceptional customer service support for Paychex products within the Client Service Center. In this long-term contract position, you will handle customer inquiries, resolve claims, and educate participants and administrators on policies and procedures. This role is based in Rochester, New York, and offers an excellent opportunity to develop expertise in employee benefits and insurance-related services.<br><br>Responsibilities:<br>• Respond to inbound calls from participants and plan administrators, addressing inquiries and resolving issues promptly.<br>• Educate clients and participants on S125 products, Paychex policies, and regulatory guidelines to ensure a clear understanding.<br>• Escalate complex tasks or documentation to appropriate teams for further resolution and follow-up.<br>• Maintain accurate documentation of all interactions and perform data entry with precision.<br>• Utilize multiple software systems, including Salesforce and Adobe Flex, to manage client information and workflow.<br>• Develop and sustain a foundational knowledge of Paychex products and services to provide informed support.<br>• Prioritize and organize tasks effectively to meet service deadlines and client expectations.<br>• Research and troubleshoot customer concerns to deliver effective solutions.<br>• Ensure compliance with company policies and IRS regulations during all customer interactions.<br>• Support the team in maintaining high standards of customer satisfaction and service quality.
We are looking for a skilled Medical Billing Specialist to join our team in Rochester, New York. In this critical role, you will contribute to the healthcare revenue cycle by ensuring accurate billing, timely claim submissions, and efficient payment processing. This is a Contract-to-Permanent position, offering an opportunity to grow within the organization while supporting essential billing operations.<br><br>Responsibilities:<br>• Prepare, review, and submit accurate insurance claims in alignment with established deadlines.<br>• Process payments received from patients and insurance providers, ensuring timely updates to financial records.<br>• Follow up on unpaid claims, resolve discrepancies, and maintain account accuracy.<br>• Communicate professionally with patients to address billing inquiries, statements, and payment plans.<br>• Organize and maintain patient records, payment histories, and other billing-related documentation in compliance with healthcare regulations.<br>• Coordinate with insurance providers to clarify coverage details and resolve reimbursement issues.<br>• Stay informed on healthcare billing codes, industry standards, and policy updates to ensure compliance in all billing activities.
We are looking for a dedicated Recovery Representative I (Tier II) to join our team in Rochester, New York. In this role, you will handle critical customer service tasks while focusing on resolving returned banking items and protecting company assets. This is a long-term contract position that offers the opportunity to work in a collaborative environment and develop expertise in financial recovery processes.<br><br>Responsibilities:<br>• Investigate and resolve returned banking items in a timely and accurate manner.<br>• Deliver exceptional customer service to both internal and external clients, ensuring risk mitigation for the company.<br>• Provide guidance and education to branches and product teams on resolution processes and alternative service options.<br>• Develop and maintain a solid understanding of company products, including Taxpay, Direct Deposit, Readychex, Garnishments, 401(k), Workers' Compensation, Health and Benefits, and National Health systems.<br>• Research and address product and service-related issues raised by clients and field representatives.<br>• Collaborate with mentors to manage daily payment reports and payroll hold reports, ensuring timely updates to prevent penalties or service disruptions.<br>• Handle client objections effectively and work toward recovering lost revenue in compliance with established standards.<br>• Evaluate client accounts to determine approved services, reducing company exposure to risk.<br>• Participate in ongoing training programs to enhance knowledge and ensure compliance with the Fair Debt Collections Practices Act and other regulations.<br>• Maintain adherence to department policies and procedures while meeting daily call requirements.
We are looking for an entry-level Attorney with a strong interest in real estate law to join our team in Rochester, New York. This is a long-term contract position offering the opportunity to support a well-established residential real estate practice. You will collaborate with an experienced and friendly team, many of whom have been with the firm for over a decade.<br><br>Responsibilities:<br>• Provide legal counsel and representation in residential real estate transactions.<br>• Draft, review, and negotiate contracts and agreements related to property sales and purchases.<br>• Conduct legal research and analysis to ensure compliance with real estate laws and regulations.<br>• Assist clients in resolving disputes related to property ownership or transactions.<br>• Collaborate with senior attorneys and partners to develop strategies for complex cases.<br>• Maintain accurate documentation and records for all client matters.<br>• Stay updated on changes in real estate law and industry practices.<br>• Work closely with clients to understand their needs and provide tailored legal solutions.
