<p>In this position, you will be part of a small mobile development team supporting the current Mobile Application against the current code-base, identifying and fixing bugs, and adding new features. </p><p><br></p><p>Our mobile app is currently published on the Google App Store. </p><p><br></p><p>While we are in the process of supporting current features and adding new features to the site and the Mobile App, we are in the process of building a new Dating App solution from scratch that focuses on API first development, with a new React User Interface and new technology stacks. We intend to build a brand new Mobile App against this new platform as well, with some internal discussions on both a new Apple and Google App. </p><p><br></p><p>Our team follows a standard Agile methodology with daily stand-ups and standard sprints and sprint planning. We are a team of developers, a project manager, system administrators, and full Quality Assurance (QA) team supporting the sites and infrastructure. </p><p><br></p><p>Our QA team does testing and validation of features between the current site and the Mobile App and will provide direction of areas that do not consist between the two. You will be responsible to track down issues, debugging current app features, and re-work features during development. The current technology stack supports a large number of users, real-time chat, in-application messaging, searching, billing, and reporting. </p>
<p>We are looking for a meticulous Quality Assurance Specialist to join our team on a contract basis in Norton Shores, Michigan. In this role, you will play a critical part in ensuring that products, services, and processes meet established standards of quality, safety, and performance. By leveraging your expertise, you will help uphold compliance, reduce defects, and drive continuous improvement. This role is 100% onsite, 7am-4pm, M-F.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough inspections and tests on materials, components, and finished products to identify any defects or deviations from specifications.</p><p>• Utilize specialized tools and equipment to perform quality checks and ensure adherence to testing protocols.</p><p>• Document inspection results and testing outcomes accurately, maintaining detailed reports for compliance and future reference.</p><p>• Monitor manufacturing processes and production lines to ensure alignment with regulatory requirements, company policies, and customer expectations.</p><p>• Collaborate with production teams, engineers, and managers to identify root causes of quality issues and recommend corrective actions.</p><p>• Communicate quality standards and provide training to relevant departments to enhance understanding and adherence.</p><p>• Suggest and implement improvements to workflows and processes to minimize errors and optimize product or service quality.</p><p>• Partner with QA teams and other departments to ensure consistent application of quality control procedures.</p><p>• Maintain and update department records in alignment with organizational standards.</p><p>• Support quality improvement initiatives to enhance overall performance and customer satisfaction.</p>
<p>The DevOps Engineer will maintain and build out the existing CI/CD pipeline, which is currently built upon the Atlassian and other third-party tools. Ideally, the candidate will also serve as the primary release engineer.</p><p><br></p><p><strong>Job Scope and Major Responsibilities:</strong></p><p>• Maintain the existing pipeline, which is currently architected with the following tools: Source repository (Bitbucket), Build server (Bamboo), Deployments (Octopus Deploy). The current branching strategy is a modified form of GitFlow.</p><p>• Ensure that build and deploy plans are developed for all critical applications that are not currently automated.</p><p>• Serve as the primary release engineer, ensuring that code repositories are well maintained, and that release branches are created and maintained in an appropriate manner.</p><p>• Will need to work well across departments, in close coordination with members of the Development and QA teams.</p><p>• Document and demonstrate solutions by producing flowcharts, layouts, diagrams, charts, and any other documentation as necessary.</p><p><br></p><p><strong>Performance Criteria:</strong></p><p>This role is evaluated by the accuracy and effectiveness of relevant reporting as well as timely communication with customers and internal teams. Achieving performance targets for individual programs is critical for assessing this role’s performance.</p><p><br></p><p><br></p>
<p>Our client in the South Side of Pittsburgh, PA is hiring for a Bilingual Customer Service Representative for a contract to hire job opportunity. This location has free parking provided and they are also bus accessible! After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8AM - 4:30PM (Monday - Friday) for first 3 weeks. Permanent schedule would be sometime between 8AM -6PM (Monday - Friday). Pay: $18</p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the companys programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p>Essential Duties and Responsibilities: include the following. Other duties may be assigned.</p><p>Perform day-to-day activities of the program under the supervision of the Workforce Director, including:</p><p>• Manages timecard daily by clocking in/out of the timekeeping systems at the beginning/end of shift and for unpaid lunch breaks.</p><p>• Recognizes and respects diversity among coworkers and customers.</p><p>• Maintains regular attendance.</p><p>• Knowledge of company policies, practices, and procedures.</p><p>• Ability to understand and navigate telephone and computer systems to communicate with customers.</p><p>• Complete customer applications using the telephone and determines customer eligibility for relevant programs.</p><p>• Correctly follows workflow process in programs software systems to complete tasks as assigned.</p><p>• Manages difficult or emotional customer situations by using appropriate de-escalation tactics.</p><p>• Responds promptly to customer needs.</p><p>• Adheres to program guidelines and procedures, as established by Dollar Energy.</p><p>• Takes inbound calls from customers, assists customers with questions and resolving problems related to program participation.</p><p>• Maintains and updates customer accounts using the Dollar Energy computer systems.</p><p>• Advises customers of application process for LIHEAP.</p><p>• Recertifies customers in the Customer Assistance Program.</p><p>• Performs data processing and maintenance of customer accounts using the Dollar Energy computer systems.</p><p>• Obtains and reviews income documentation.</p><p>• Required to work on other utility programs if there is a business need.</p><p>• Handles work assignments as assigned by Workforce, or a Subject Matter Expert.</p><p>• Utilizes knowledge base for utility program information and procedures daily.</p><p>• Reviews and acknowledges QA, metric, and coaching communication in a timely manner.</p><p>• Check emails, Teams messages and other standard modes of company communication daily.</p><p>• Meets monthly metrics for Contact Center Specialist level.</p>
Robert Half is looking for a business analyst who is deeply passionate about understanding and translating customer needs into actionable development plans. To be successful in this role, you should be a self-starter who combines a strong technical understanding with excellent communication and social skills. What you get to do every single day · Analyze and review business, technical, and functional requirements · Work in close partnership with development team to invent and analyze product requirements to meet business goals · Craft comprehensive user stories and profiles · Develop creative and highly usable solutions for new product requirements · Collaborate with designers on wire-frames, interactions and user flows · Work with development and QA teams to test and implement new corrections and improvements · Assist with the development of customer-focused documentation for software solutions
<p>We are looking 10-15 Data Analysts to join our team on a contract basis in Blue Ash, Ohio. This role focuses on supporting a key data enhancement initiative by ensuring the accuracy, completeness, and validation of critical data inputs. The ideal candidate will collaborate across teams, maintain high standards of documentation, and help facilitate seamless data governance processes. This role is onsite, 5 days a week at the Protiviti Americas Delivery Center. This project will last approximately 6 months in duration.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of client records to identify gaps or missing data inputs.</p><p>• Update and maintain the custodian system by accurately populating missing data fields.</p><p>• Perform detailed QA/QC checks to validate data inputs from sourcing documentation or systems.</p><p>• Track and monitor the progress of data validation and capture processes, ensuring timely completion.</p><p>• Collaborate with multiple internal teams to streamline data enhancement workflows.</p><p>• Maintain detailed and accurate documentation throughout all stages of the data lifecycle.</p><p>• Support additional ad hoc projects as assigned to meet organizational goals.</p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>Robert Half is seeking an Application Systems Analyst - PL/SQL </p><p>Responsibilities include but are not limited to:</p><p>Formulates and defines system scope and objectives through research and fact-finding to develop or modify moderately complex information systems. Prepares detailed specifications from which programs will be written. Analyzes and revises existing system logic difficulties and documentation as necessary. Competent to work on most phases of applications systems analysis activities, but requires instruction and guidance in other phases.</p><p><br></p><p>Provides detailed support for definition/refinement of business requirements and for quality assurance/acceptance testing efforts Designs, develops, tests and debugs software components of moderate complexity Provides implementation, production and upgrade support for software components of moderate complexity May act as supporting liaison between the application team and the user community, responsible for facilitating communications, coordinating system enhancements, and providing production support. Works with user community to define business requirements in sufficient detail and define business use cases that systems configuration, development/enhancement, and/or Operations activities can be pursued. Develops internal IT, user and Operations documentation to allow for smooth operations and easy system maintenance. </p><p><br></p><p><br></p><p>•Design, develop and maintain PL/SQL stored procedures, functions and packages to process HIPAA 278 (Healthcare Services Review - Request for Review and Response) authorization data.</p><p>•Analyze and translate business requirements into functional and technical specifications with a strong focus on data transformation and integration logic.</p><p>•Create and optimize complex SQL queries for data extraction, validation and performance tuning, ensuring accuracy and efficiency in authorization workflows.</p><p>•Collaborate with Business Analysts, EDI specialists, and other technical teams to implement enhancements and resolve issues within existing systems and processes.</p><p>•Perform unit testing, participate in peer code reviews, and support QA and UAT efforts for application changes and new implementations.</p><p>•Provide production support for existing PL/SQL solutions, troubleshoot incidents, and ensure timely resolution of data processing errors or anomalies.</p><p>•Maintain technical documentation for all developed components, processes, and procedures.</p><p>•Stay informed on HIPAA standards, especially related to X12, and apply domain knowledge to improve solution design and integrity.</p><p>•Participate in Agile or Waterfall development lifecycles as applicable, managing tasks effectively within sprint or release timelines.</p><p>Other duties as needed</p>
We are looking for an experienced Business Analyst III to join our team on a long-term contract basis in West Des Moines, Iowa. In this role, you will leverage your expertise to analyze business processes, define requirements, and collaborate with stakeholders to deliver impactful solutions. You will play a pivotal role in ensuring operational efficiency and driving successful outcomes across projects.<br><br>Responsibilities:<br>• Investigate, analyze, and resolve production processing issues to improve departmental efficiency.<br>• Serve as a liaison between business units and IT teams to coordinate system changes and enhancements.<br>• Collaborate with stakeholders to understand and scope project and system requirements.<br>• Analyze business processes and system challenges, providing actionable recommendations for improvement.<br>• Develop and execute comprehensive testing plans, ensuring solutions meet business needs.<br>• Train new employees and end-users on system operations and procedures.<br>• Prepare and distribute documentation detailing system changes and enhancements.<br>• Provide mentorship and guidance to entry-level Business Analysts to foster growth.<br>• Support cross-functional teams, including IT and Quality Assurance, to achieve project objectives.<br>• Take on additional responsibilities to support departmental and organizational goals as needed.
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Entry-Level Business Systems Analyst to join our team on a contract to hire basis 100% remote. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring that business needs are clearly understood and articulated. This role requires a strong understanding of software development methodologies, including Agile and Waterfall, as well as excellent communication and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Build collaborative relationships with business and IT teams to align technology solutions with business strategies.</p><p>• Facilitate the requirements discovery process and document business needs concisely for diverse audiences.</p><p>• Develop and maintain artifacts such as user stories, workflows, acceptance criteria, and traceability matrices.</p><p>• Collaborate with project teams to validate requirements through reviews and walkthroughs.</p><p>• Ensure the timely delivery of business requirements and artifacts throughout the software development lifecycle.</p><p>• Assist in creating and executing User Acceptance Testing plans to confirm solutions meet business needs.</p><p>• Identify opportunities for process improvement and create future-state process models using standard tools.</p><p>• Maintain open communication with stakeholders to assess customer satisfaction and clarify project requirements.</p><p>• Utilize techniques like process flow modeling and data mapping to support design, development, and QA processes.</p><p>• Provide leadership and expertise to ensure the successful implementation of solutions aligned with business expectations.</p>
<p>We are offering an opportunity for a Software Engineer at our location in Jacksonville, Florida. In this role, you will be tasked with developing, testing, and deploying software solutions using a modern technology stack. You will work closely with product owners, designers, and other engineers in an Agile environment to deliver excellent user experiences. </p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Contribute to the creation and maintenance of software applications utilizing .NET Core, C#, and Angular JS.</p><p>• Develop and implement RESTful APIs to ensure seamless integration between various systems.</p><p>• Participate actively in designing and implementing microservices architecture.</p><p>• Write efficient SQL queries and manage SQL Server databases.</p><p>• Engage in all stages of the software development lifecycle, including gathering requirements, designing, coding, testing, and deploying.</p><p>• Write unit and integration tests, and contribute to automated testing initiatives.</p><p>• Utilize Git for version control and collaborate effectively with the team through code reviews.</p><p>• Apply Docker and containerization technologies for application deployment and management.</p><p>• Participate in Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.</p><p>• Troubleshoot software defects and production issues.</p><p>• Stay abreast of the latest technology trends and best practices.</p><p>• Contribute to technical documentation and knowledge sharing within the team.</p><p>• Collaborate effectively with cross-functional teams including product, design, and QA.</p>
<p><strong>API INTEGRATION DATA ANALYST </strong></p><p>LOCATION : HYBRID IN OFFICE IN DES MOINES. * Easy location to commute to to work onsite! </p><p>HIRE IN MID JULY! IMMEDIATE INTERVIEW THIS WEEK!!! </p><p>YOU MUST BE ABLE TO WORK ONSITE ** but once you get up to speed, you will be able to work from home and in office 3 days / week.</p><p>API INTEGRATION ANALYST – IN OFFICE DES MONES WEEKLY. YOU MUST RESIDE IN DES MOINES IOWA. ** If you live outside Des Moines, do not apply, MUST reside in Des Moines</p><p>Salary: up to $57K base.</p><p>**This is NOT a programmer & NOT an application Developer position. </p><p> *** For immediate and confidential consideration, please send a message / resume to CARRIE DANGER on LinkedIn or send an email to me with your resume. My DIRECT email can be found on my LinkedIn page. ***</p><p><strong>WHAT YOU WILL NEED: </strong></p><p>· 1-2 years of experience. This is a More JUNIOR Position. </p><p>· API , XML, JSON, SQL, & Postman experience. </p><p>* API's : Find bugs in APi's, Validate API's, and Test APi's. </p><p><strong>WHAT TECHNICAL SKILLS YOU WILL NEED TO HAVE:</strong></p><p>• API, XML, JSON, SQL. </p><p>• API's: Find bugs in API requests/responses, Validate API's, and Test APi's. </p><p>• You will have close collaboration with the Development team and business partners. </p><p>• Integration with the business platform, + data for onboarding, testing, and validating partner and customer APIs. </p><p>• Responsible for developing and maintaining Postman Collections, conducting QA validation checks, and providing technical guidance for API consumption. </p><p>• This role requires team collaboration to align on design specs and ensure successful execution of APi integration and data files transfer. </p><p>• Data background </p><p>• Proficiency with Postman, XML and JSON are a must. </p><p>• Experience with tools like curl, POSTMAN, Fiddler, and Chrome Dev Console is a plus. </p><p>• Opportunity to contribute to the continuous improvement of our integration processes & to work on innovative solutions that support their business & work directly with our large data customers</p><p><strong>WHAT YOU WILL BE DOING:</strong> </p><p>• Communicating to test, validate, and confirm projects/changes are implemented/updated. </p><p>• Communicate with Customers directly - both external and internal, to update and understand changes related to projects & software status. </p><p>• Ability to analyze and understand internal & customer APIs, how they flow, may be RESTful and/or SOAP based APIs </p><p>• Understand XML / JSON </p><p>• Be able handle multiple projects at the same time & Juggle!</p><p>Full time permanent Position up to $57K . Immediate & confidential consideration, it is best to contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at my Direct Office line (515) 259-6087 or Cell: 515-991-0863, and email resume to Carrie Danger or APPLY DIRECT to this posting.</p>
<p>GROWING FINANCIAL COMPANY INDUSTY & STABLE COMPANY </p><p>MORTGAGE LOS SYSTEMS ADMINISTRATOR / ENCOMPASS SYSTEMS ANALYST</p><p>LOCATION: DES MOINES, IOWA * ONSITE IN OFFICE </p><p>IMMEDIATE HIRE ! ONSITE IN DES MOINES WITH FLEXIBILITY! LOOKING FOR EXPERIENCE WITH THE LOS LOAN ORIGINATION SYSTEM WITH ENCOMPASS OR EMPOWER, OR CAYLX, </p><p><br></p><p>ENCOMPASS SYSTEM LOS LOAN ORIGINATION SYSTEMS ANALYST / CONFIGURATION ANALYST </p><p><br></p><p>Mortgage Systems Administrator to Sys Admin, manage, configure, support & enhance key platforms like ICE Encompass, ICE Black Knight, SimpleNexus, OR any LOS.</p><p>This is An awesome culture. Happy Hour Fridays and you will love the people you work with!</p><p><br></p><p>***Please contact me directly, Carrie Danger, SVP Permanent Placement Team; 515-259-6876 - Email me your resume for immediate consideration***</p><p><br></p><p>WHAT YOU WILL DO: </p><p><br></p><p>· Design, configure, test, & enhance system enhancements, business rules, workflows, and forms</p><p>· Collaborate with cross-functional teams on anything new and ongoing system improvements</p><p>· Troubleshoot and resolve system issues, manage user access, and support end users</p><p>· Lead QA efforts and support UAT for system updates and vendor changes</p><p>· Create documentation, user guides, & policies</p><p>· Analyze trends & generate reports</p><p>WHAT YOU WILL NEED: </p><p>· 3–5 years of experience in mortgage system administration, configuration, or development</p><p>· Mortgage LOS Loan Origination Systems Analyst / Systems Administration/ Configuration analyst experience ·</p><p> Strong experience with ICE Encompass and/or ICE Black Knight highly preferred</p><p>· Technical Systems admin experience with Configuration & Integration experience</p><p>This is a PERMANENT / DIRECT HIRE POSITION MORTGAGE LOS SYSTEMS ADMINISTRATOR / ENCOMPASS SYSTEMS ANALYST with a base salary range of up to $100k PLUS outstanding benefits , + Bonus and Profit Sharing Bonus. Confidentially inquire for more details! Please contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at my Direct Office # (515) 259-6087 or Cell: 515-991-0863, and Carrie Danger ** Email me your resume for immediate consideration to Carrie Danger * Email address is on my LinkedIN Profile.</p>
We are looking for a Senior Software Engineer to lead the development and deployment of enterprise-level software solutions. This role focuses on delivering high-quality, secure, and efficient systems while ensuring their ongoing maintenance and optimization. The ideal candidate will also provide strategic technical guidance to senior leadership, evaluate emerging technologies, and foster innovation within the team.<br><br>Responsibilities:<br>• Oversee code deployments across multiple product teams, including cloud-based, mobile, and on-premise applications.<br>• Manage the release repository and maintain documentation for build and release procedures.<br>• Plan and execute release governance, risk assessments, milestone tracking, and production readiness reviews.<br>• Provide strategic technical advice to senior management regarding long-term systems planning and the adoption of new hardware and software.<br>• Conduct research on emerging technologies to enhance security, improve operations, and streamline deployment processes.<br>• Lead and guide both local and offshore teams to deliver technical support and maintain operational effectiveness.<br>• Develop and enforce policies and procedures to ensure the quality and security of application development and system administration.<br>• Collaborate with business units and technology vendors to implement and support technology solutions that meet organizational needs.<br>• Identify opportunities for operational improvements through the use of advanced technologies.<br>• Perform additional duties as assigned to support the organization's objectives.
<p>We are a well-established contracting organization seeking a full-time Construction Project Manager to become an essential part of our team. This position oversees electrical construction projects across multiple locations, with a focus on industrial, commercial, and infrastructure-based projects. If you're a seasoned professional with strong project management skills and expertise in electrical construction, we encourage you to apply! This role offers the opportunity to grow and lead alongside a dedicated management team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Act as a professional representative of the company in all communications (phone, email, and in-person).</li><li>Foster positive responses to conflicts and promote efficient resolutions.</li><li>Manage assigned projects by overseeing budgets, schedules, safety compliance, quality goals, and client satisfaction.</li><li>Collaborate with engineers, clients, and other stakeholders to ensure successful project execution.</li><li>Support field leadership by coordinating materials, subcontractors, and equipment.</li><li>Obtain contractor bids for material and equipment scopes of work.</li><li>Work with procurement teams to source necessary goods and services.</li><li>Plan and adjust timelines in a dynamic construction and installation environment while optimizing resources and budgets.</li><li>Conduct site visits to monitor progress, attend meetings, evaluate QA/QC, and ensure safety standards are met.</li><li>Perform post-project reviews to identify areas for improvement.</li><li>Assemble turnover documentation in alignment with project specifications.</li></ul><p><br></p>
<p><strong><u>Responsibilities:</u></strong></p><ul><li>Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities.</li><li>Lead and facilitate requirements-gathering sessions with stakeholders.</li><li>Translate business requirements into detailed functional and non-functional specifications.</li><li>Develop and maintain business requirement documents, process flows, and use cases.</li><li>Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.</li><li>Create and manage Jira stories and tasks, ensuring traceability to business objectives.</li><li>Conduct gap analysis and impact assessments for proposed changes.</li><li>Collaborate with QA teams to define test plans and support UAT activities.</li><li>Analyze and document system integrations within the insurance ecosystem.</li><li>Monitor and evaluate implemented solutions to ensure they meet business needs.</li><li>Provide post-implementation support and continuous improvement recommendations.</li><li>Mentor junior analysts and contribute to best practices in business analysis.</li></ul><p><br></p>
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
<p><strong>Position Summary</strong></p><p> We are seeking a detail-oriented and analytical <strong>Business Analyst (BA)</strong> to bridge the gap between business needs and technology solutions. The BA will be responsible for gathering requirements, analyzing processes, and recommending improvements that align with organizational goals. This role requires strong communication, problem-solving, and documentation skills, as well as the ability to collaborate with stakeholders, developers, and project teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Work with stakeholders to gather, document, and prioritize business requirements.</li><li>Analyze business processes and identify opportunities for improvement, automation, and efficiency.</li><li>Translate business needs into clear functional and technical requirements for development teams.</li><li>Collaborate with project managers, developers, QA, and business users to ensure project alignment.</li><li>Develop business process models, use cases, user stories, and workflows.</li><li>Facilitate workshops, meetings, and requirements-gathering sessions with stakeholders.</li><li>Support testing activities by defining acceptance criteria, writing test cases, and validating solutions.</li><li>Assist with change management efforts, ensuring smooth adoption of new processes and systems.</li><li>Maintain detailed documentation of requirements, decisions, and process changes.</li><li><br></li></ul><p><br></p>
Data Analyst Manager (2)<br><br>Roles & Responsibilities <br><br>Oversee an offshore team of Healthcare Data Analysts and QA engineers under the direction of the Director of Data Management.<br>Collaborate with various client-facing teams and both inter-departmental and intra-departmental teams to address complex healthcare challenges.<br>Take the lead in communicating with clients to resolve any technical issues they may have.<br>Guide the Data Operations team in understanding customer business needs and converting them into application and operational requirements..<br>Act as a process champion, utilizing in-depth knowledge of organization policies and operations processes.<br>Ensure modules in the product meet the functional requirements, system compliance, and interface specifications through ongoing performance monitoring of team members.<br><br><br>Bachelor’s Degree or equivalent industry experience<br>7+ years of experience performing analysis on healthcare data<br>Clinical Knowledge of various Healthcare Data listed above<br>Advanced skillset with SQL for data analysis and reporting <br>Strong verbal and written communication skills<br>Currently eligible to work in the U.S. without assistance in getting an employment visa or work authorization.<br>Required Knowledge Areas<br>Data Analytics & Statistics Experience<br>SQL & Databases – Experience writing queries to extract and manipulate data from SQL Server, PostgreSQL, MySQL, or Oracle databases.<br>Excel & Spreadsheets – Advanced Excel skills (pivot tables, VLOOKUP, tables and charts )<br>Healthcare Industry Knowledge<br>Healthcare Data Standards – Understanding of ICD-10, CPT, HCPCS, LOINC, and SNOMED coding systems.<br>Electronic Health Records (EHRs) – Experience with Epic, Cerner, Meditech, or other EHR platforms.<br>HIPAA & Data Privacy – Familiarity with healthcare data compliance, including HIPAA, GDPR, and HITECH Act.<br>Claims & Billing Data – Experience analyzing claims from Medicare, Medicaid, and private insurers.<br>HEDIS Quality Measures <br>CMS Data <br>Data Management & ETL Experience<br>ETL (Extract, Transform, Load) Processes – Experience working with data warehouses, SQL ETL pipelines<br>Big Data & Cloud Platforms – Familiarity with AWS (Redshift), Google Cloud, and/or Azure a plus.<br>Project Management – Familiarity with Agile, Scrum, or Lean methodologies in data projects.<br>Stakeholder Communication – Ability to translate complex data findings into actionable insights for non-technical teams (clinicians, executives, analysts).<br> <br><br>Preferences – Not Required <br><br>10+ years of experience performing analysis on healthcare data<br>Experience with Snowflake <br>Prior Experience Working with Offshore Teams a Plus<br>Team leadership experience
<p>We are looking for a skilled Front-End Email Developer to support our agency client in Troy, Michigan on an ongoing freelance basis. This is a long-term contract position ideal for someone with a strong background in email design and development, capable of delivering high-quality and effective email campaigns. The role requires an expert level of HTML coding experience, a collaborative approach, attention to detail, and a willingness to support related tasks as needed. This is an ongoing freelance role, ideal for Email Developers looking for ad-hoc part-time work that can fluctuate with workload needs. </p><p><br></p><p>Responsibilities:</p><p>• Design and build responsive, visually appealing HTML emails using industry-standard coding practices.</p><p>• Ensure email campaigns are thoroughly tested for functionality across different devices and platforms.</p><p>• Collaborate with the team to implement creative solutions that align with branding guidelines.</p><p>• Utilize Adobe Creative Suite to create and optimize graphics and design elements for email templates.</p><p>• Follow precise directions while maintaining a focus on quality and attention to detail.</p><p>• Perform quality assurance checks on email campaigns to ensure accuracy and consistency.</p><p>• Support additional projects, such as QA testing and assisting with course-building systems, as required.</p><p>• Maintain flexibility to adapt to evolving priorities and contribute to team goals.</p><p>• Communicate effectively to ensure network access and system requirements are met for project delivery.</p>
<p><strong>Overview</strong></p><p>We are seeking an experienced <strong>C/C++ Software Developer</strong> to join our team in supporting and enhancing remote control middleware applications. This role focuses on feature development, bug fixes, and ensuring high-quality software solutions.</p><p>W<strong>Key Responsibilities</strong></p><ul><li>Develop and maintain software applications in alignment with business requirements and design specifications.</li><li>Implement feature enhancements and resolve defects in existing systems.</li><li>Standardize and execute quality assurance procedures for software deliverables.</li><li>Collaborate with BA/QA teams to create test plans and ensure issues are properly identified, fixed, and tested.</li><li>Configure and test system changes, including reports, security access, and workflows.</li><li>Identify opportunities for system improvements to enhance functionality and simplify administration.</li><li>Perform configuration changes in production environments under general supervision.</li></ul>
<p>Alright, buckle up, because we're looking for an experienced Software Engineer to join our dynamic team in sunny Orange Park, Florida! If you're passionate about building cutting-edge applications and thrive in a collaborative, fast-paced environment, this is your chance to shine!</p><p><br></p><p><strong>Imagine this:</strong> You'll be the architect of seamless integration, crafting the bridges that connect our diverse applications and power our innovative solutions. You'll dive headfirst into project planning and analysis, shaping the future of our software. And you'll be the guardian of code quality, ensuring every line is a masterpiece.</p><p><strong>Here's what you'll get to do:</strong></p><ul><li><strong>Become an Integration Maestro:</strong> Design and build the intricate architecture that allows our applications to communicate flawlessly.</li><li><strong>Shape the Future:</strong> Play a key role in project planning and analysis, turning ideas into reality.</li><li><strong>Elevate Code Quality:</strong> Review and approve code designs, mentoring and guiding your fellow developers.</li><li><strong>Craft Brilliant Code:</strong> Dive into the .Net world, wielding C# and Angular to build stunning custom applications with a microservices approach.</li><li><strong>Master the Dataverse:</strong> Unleash the power of SQL and TSQL to extract, query, and manipulate data.</li><li><strong>Translate Vision into Reality:</strong> Collaborate with business analysts to transform business requirements into sleek, user-friendly product designs.</li><li><strong>Document Your Brilliance:</strong> Create clear and concise technical specifications and documentation.</li><li><strong>Innovate and Accelerate:</strong> Discover and implement tools and processes that streamline development and boost efficiency.</li><li><strong>Team Up for Triumph:</strong> Work closely with our amazing DevOps, Database, QA, and Analyst teams, using an agile approach to deliver exceptional projects.</li></ul><p><strong>This is more than just a job – it's an opportunity to:</strong></p><ul><li>Grow your skills and expertise in a stimulating and supportive environment.</li><li>Make a real impact on exciting projects that drive our business forward.</li><li>Transition from a contract role to a permanent position and build a long-term career.</li><li>Work with a team of passionate professionals who are dedicated to excellence.</li></ul><p>If you're ready to unleash your coding superpowers and join a team that's passionate about innovation, apply now! Let's build something amazing together!</p>
Job Overview We are seeking a highly skilled Full Stack Developer with expertise in Perl to join our team. The ideal candidate will be responsible for developing and maintaining a registration-based portal with a multi-tenant database structure. This application is hosted on AWS, using PostgreSQL as the primary database. This role involves full-stack development, including both back-end logic and front-end implementation. The position requires working within a Waterfall development environment, ensuring clear documentation, structured processes, and rigorous testing. Key Responsibilities Develop & Maintain: Design, develop, and maintain robust full-stack applications using Perl for backend logic. Database Management: Work with PostgreSQL, designing and optimizing database queries, ensuring efficiency in a multi-tenant architecture. AWS Hosting: Manage and optimize application hosting on AWS (EC2, S3, RDS, etc.). Front-End Development: Implement front-end interfaces and workflows, ensuring usability and performance. Code Review & Testing: Conduct thorough code reviews and ensure high-quality releases following Waterfall methodology. Collaboration: Work closely with business analysts, project managers, and QA teams to define requirements and deliver solutions. Security & Compliance: Implement security best practices, ensuring compliance with relevant industry standards.
We are looking for a skilled Deployment Engineer to join our team in Greenville, South Carolina. In this long-term contract position, you will play a pivotal role in ensuring the successful implementation, testing, and maintenance of software systems. This opportunity requires a candidate with technical expertise, a commitment to quality, and a willingness to grow professionally.<br><br>Responsibilities:<br>• Develop detailed functional requirements, technical specifications, and manuals to support software system design and deployment.<br>• Create and maintain installation guides, user documentation, and technical diagrams to ensure smooth deployment processes.<br>• Plan and coordinate deployment activities, including scheduling, cost estimation, and resource allocation.<br>• Define technical specifications for deployment, such as hardware and software requirements.<br>• Conduct integration testing, identify bugs, and collaborate with development teams to resolve issues.<br>• Provide training sessions and technical support to end-users and support teams.<br>• Perform risk analysis and implement mitigation strategies to address potential deployment challenges.<br>• Maintain accurate and regular reports on deployment progress and activities for stakeholders.<br>• Collaborate with cross-functional teams to ensure seamless system integration and testing.<br>• Ensure compliance with quality assurance standards during deployment and testing phases.
