<p>We are looking for an experienced Epicor Data Analyst to join our team. In this role, you will leverage your expertise in data analytics and Epicor ERP systems to create meaningful insights, support data management, and enhance business intelligence processes. </p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Business Activity Queries (BAQs) within Epicor ERP, ensuring queries are optimized and accurately reflect table structures and relationships.</p><p>• Analyze and process data extracted from Epicor to support tasks such as data reconciliation, cleanup, statistical reporting, and ad hoc analysis.</p><p>• Prepare data exports in compliance with Data Management Tool templates for seamless updates or migration into Epicor.</p><p>• Collaborate with developers and stakeholders to ensure data outputs align with business needs and operational requirements.</p><p>• Create dashboards and trackers using BAQ data to monitor performance metrics and trends.</p><p>• Automate routine reporting and data import tasks using Epicor’s Task Scheduler and Business Process Management tools.</p><p>• Conduct validation of data integrity following imports and updates to maintain consistency across Epicor modules and external systems.</p><p>• Provide documentation and technical support to ensure clarity and usability of data solutions.</p><p>• Assist with other data-related duties as assigned by management.</p>
<p><strong><u>Responsibilities:</u></strong></p><ul><li>Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities.</li><li>Lead and facilitate requirements-gathering sessions with stakeholders.</li><li>Translate business requirements into detailed functional and non-functional specifications.</li><li>Develop and maintain business requirement documents, process flows, and use cases.</li><li>Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives.</li><li>Create and manage Jira stories and tasks, ensuring traceability to business objectives.</li><li>Conduct gap analysis and impact assessments for proposed changes.</li><li>Collaborate with QA teams to define test plans and support UAT activities.</li><li>Analyze and document system integrations within the insurance ecosystem.</li><li>Monitor and evaluate implemented solutions to ensure they meet business needs.</li><li>Provide post-implementation support and continuous improvement recommendations.</li><li>Mentor junior analysts and contribute to best practices in business analysis.</li></ul><p><br></p>
<p>We are looking for a dedicated Pricing Analyst to join a team in Arden Hills, Minnesota. In this long-term contract position, you will play a critical role in supporting process optimization initiatives while managing contract administration tasks. You will collaborate with various teams to ensure efficient workflows, accurate documentation, and timely processing of rebates and special pricing programs.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with cross-functional teams, including Rebates and Fees, Pricing and Contracting, and Global Business Support, to maintain efficient and accurate workflows.</p><p>• Manage and update market share forms consistently within contract management systems.</p><p>• Communicate rebate performance results to the Sales organization and prepare customer-facing documentation.</p><p>• Submit rebate payment requests to the Accounting team on a weekly basis, adhering to standard operating procedures.</p><p>• Utilize contract management tools to ensure timely and accurate rebate processing.</p><p>• Analyze moderate complexity problems to develop practical solutions based on identifiable factors.</p><p>• Respond to ad-hoc information requests from the Sales team and customers related to rebate payments.</p><p>• Provide support to the Process Optimization team and assist with additional tasks as needed.</p><p>• Ensure adherence to industry practices, techniques, and organizational standards.</p>
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
<p>We are looking for an Enterprise Business Analyst that also understands technology lingo to be able to be a liason between IT and Business Units. In this role, you will work out of a PMO and collaborate with stakeholders to gather and analyze business requirements, ensuring they are clearly defined and actionable. Your expertise in both waterfall and agile methodologies will be instrumental in driving project success while maintaining effective communication with all project participants. This role WILL WORK WITH ALL BUSINESS UNITS and requires strong verbally and written communication. If you are ready to be seen and known within an organization, this role is for you!</p><p><br></p><p><strong>Apply now, call 319-362-8606, or email your resume direct and confidential to Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn)</strong>.</p><p><br></p><p><strong>**Direct Hire ONLY ** HYBRID - Onsite Tuesdays/Wednesday/Thursday's ** Must be a US Citizen and/or authorized to work in the United States without sponsorship** </strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Collect and analyze business requirements from stakeholders to ensure alignment with project goals.</p><p>• Document processes, workflows, and use cases using wireframes and other visual tools.</p><p>• Support and Coordinate user acceptance testing with Product Owners.</p><p>• Collaborate with project managers to manage risks, timelines, and deliverables.</p><p>• Provide guidance and mentorship to team members on business analysis practices and methodologies.</p><p>• Work closely with vendors to explore system options and ensure effective implementation.</p><p>• Must have Microsoft Office tools experience, including Outlook, Word, Excel, PowerPoint, Visio, Project, and SharePoint. Azure DevOps is nice to have.</p><p>• Support project management efforts by assisting with planning, tracking, and reporting.</p><p>• Analyze and resolve conflicts to ensure smooth communication and collaboration among teams.</p><p><br></p><p><strong>Apply now, call 319-362-8606, or email your resume direct and confidential to Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn)</strong>.</p><p><br></p><p><strong>**Direct Hire ONLY ** HYBRID - Onsite Tuesdays/Wednesday/Thursday's ** Must be a US Citizen and/or authorized to work in the United States without sponsorship** </strong></p><p><br></p>
<p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain expertise in assigned products and business areas</li><li>Analyze data from various sources to provide recommendations and resolve issues</li><li>Lead requirement gathering and documentation with business partners</li><li>Collaborate with technical teams and vendors on solution components (e.g., integrations, extensions)</li><li>Design and configure enterprise applications</li><li>Lead or assist with testing planning and execution</li><li>Support system deployment and migration activities</li><li>Provide ongoing system administration and support</li><li>Serve as a subject matter expert in communications with IT, leadership, vendors, and other stakeholders</li></ul>
<p>Robert Half is seeking a motivated and detail-oriented <strong>Business Analyst</strong> for a hybrid onsite role in Summit, NJ. This is a <strong>contract-to-hire</strong> opportunity with a renowned organization in the <strong>insurance industry</strong>.</p><p>In this position, you will play a key role in bridging the gap between business and technology teams by gathering and analyzing business requirements, defining project scopes, and facilitating effective communication. If you are a solution-oriented professional with a strong understanding of business processes and insurance industry experience, we encourage you to apply! This role will be onsite 3 days a week and insurance industry experience is required.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Collaborate with business stakeholders to gather, document, and analyze business requirements, ensuring alignment with project goals.</li><li>Serve as a <strong>liaison between business and technical teams,</strong> translating business needs into technical requirements and solutions.</li><li>Develop functional specifications and ensure all documentation is up-to-date and accurately reflects the project scope.</li><li>Conduct gap analysis and recommend strategies for process improvements based on business needs.</li><li>Facilitate meetings and discussions between stakeholders to ensure clear communication and alignment.</li><li>Support teams in project planning, testing, and implementation phases to meet deadlines and deliverables.</li><li>Utilize your insurance industry expertise to identify potential risks, opportunities, and unique technical needs.</li><li>Provide ongoing support to ensure the smooth adoption of system solutions by business users.</li></ul>
Data Analyst Manager (2)<br><br>Roles & Responsibilities <br><br>Oversee an offshore team of Healthcare Data Analysts and QA engineers under the direction of the Director of Data Management.<br>Collaborate with various client-facing teams and both inter-departmental and intra-departmental teams to address complex healthcare challenges.<br>Take the lead in communicating with clients to resolve any technical issues they may have.<br>Guide the Data Operations team in understanding customer business needs and converting them into application and operational requirements..<br>Act as a process champion, utilizing in-depth knowledge of organization policies and operations processes.<br>Ensure modules in the product meet the functional requirements, system compliance, and interface specifications through ongoing performance monitoring of team members.<br><br><br>Bachelor’s Degree or equivalent industry experience<br>7+ years of experience performing analysis on healthcare data<br>Clinical Knowledge of various Healthcare Data listed above<br>Advanced skillset with SQL for data analysis and reporting <br>Strong verbal and written communication skills<br>Currently eligible to work in the U.S. without assistance in getting an employment visa or work authorization.<br>Required Knowledge Areas<br>Data Analytics & Statistics Experience<br>SQL & Databases – Experience writing queries to extract and manipulate data from SQL Server, PostgreSQL, MySQL, or Oracle databases.<br>Excel & Spreadsheets – Advanced Excel skills (pivot tables, VLOOKUP, tables and charts )<br>Healthcare Industry Knowledge<br>Healthcare Data Standards – Understanding of ICD-10, CPT, HCPCS, LOINC, and SNOMED coding systems.<br>Electronic Health Records (EHRs) – Experience with Epic, Cerner, Meditech, or other EHR platforms.<br>HIPAA & Data Privacy – Familiarity with healthcare data compliance, including HIPAA, GDPR, and HITECH Act.<br>Claims & Billing Data – Experience analyzing claims from Medicare, Medicaid, and private insurers.<br>HEDIS Quality Measures <br>CMS Data <br>Data Management & ETL Experience<br>ETL (Extract, Transform, Load) Processes – Experience working with data warehouses, SQL ETL pipelines<br>Big Data & Cloud Platforms – Familiarity with AWS (Redshift), Google Cloud, and/or Azure a plus.<br>Project Management – Familiarity with Agile, Scrum, or Lean methodologies in data projects.<br>Stakeholder Communication – Ability to translate complex data findings into actionable insights for non-technical teams (clinicians, executives, analysts).<br> <br><br>Preferences – Not Required <br><br>10+ years of experience performing analysis on healthcare data<br>Experience with Snowflake <br>Prior Experience Working with Offshore Teams a Plus<br>Team leadership experience
<p>The Business Analyst is responsible for supporting enterprise resource planning (ERP) applications, designing automation workflows, managing change processes, administering systems, and leading projects. This role serves as the primary subject matter expert and product owner for the organization’s core ERP system, which operates on the IBM iSeries platform and utilizes DB2 and RPGILE programming language.</p><p>The analyst will oversee and actively participate in the design, development, and maintenance of the ERP environment, collaborating with multiple vendor partners who provide remote managed services for the iSeries infrastructure and ERP application. Strong communication skills are essential, as this role interacts with stakeholders across all levels of the organization.</p><p><br></p><p>Essential Functions</p><ul><li>Serve as the primary subject matter expert and product owner for the core ERP system (e.g., systems such as Iptor DC1/XT, Infor M3, JD Edwards, or similar IBM i-based ERP platforms).</li><li>Develop documentation based on interviews, diagrams, surveys, and workflow analysis.</li><li>Analyze existing business processes and propose automation solutions.</li><li>Identify, track, and communicate issues related to core business applications.</li><li>Coordinate with department leaders to resolve workflow interruptions.</li><li>Participate in testing and implementation of new software applications and updates.</li><li>Develop training materials and assist in end-user training.</li><li>Prioritize tasks to meet deadlines and project schedules.</li><li>Administer IBM i system security, resources, and monitoring.</li><li>Work independently with minimal supervision.</li><li>Support project and change management initiatives.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Application Support Analyst</strong> to provide advanced technical support and expertise for mission-critical business applications. In this role, you will act as a key liaison between IT, business stakeholders, and third-party vendors, ensuring applications remain reliable, secure, and optimized for business performance. The ideal candidate is a problem-solver with strong communication skills and the ability to lead incident response, root cause analysis, and continuous improvement initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary escalation point for complex application issues and incidents.</li><li>Troubleshoot and resolve application errors, performance bottlenecks, and integration issues.</li><li>Monitor application health, uptime, and performance using advanced monitoring tools.</li><li>Partner with development, infrastructure, and database teams to ensure seamless deployments and upgrades.</li><li>Conduct root cause analysis (RCA) and implement long-term corrective measures.</li><li>Maintain application configuration, user access, and security compliance.</li><li>Document support procedures, known issues, and solutions for knowledge sharing.</li><li>Mentor junior analysts and provide technical guidance for critical incidents.</li><li>Collaborate with vendors for patching, enhancements, and SLA management.</li></ul><p><br></p>
<p>Robert Half Technology is looking for a programmer analyst who combines a real passion for formulating and defining systems scope and objectives with an understanding of software and applications programming and industry requirements. Through research and fact-finding, you'd make recommendations for developing or modifying applications or databases.</p><p>What you get to do every single day</p><p>· Build and test programming changes for each phase of systems development prior to implementation. Writes test cases and expected results. Reviews results for conformance to requirements. May plan simple tests or a defined subset of a larger system test. May make recommendations for acceptance/rejection if requirements are not all met</p><p>· Analyzes user requests for systems changes or improvements. Documents functional requirements and assesses cost, feasibility and utility. Develops recommendation as to how, when or whether to proceed with making the changes</p><p>· Acts as the in-house guide on applications, systems and/or processes to internal clients in identifying and resolving, processing/reporting programming problems. Consultation can take the form of trouble shooting and/or education</p><p>· Provides ongoing training and assistance for end users and other partner groups for a particular application, system or process</p><p>· Analyzes processing procedures. Develops recommendations for improvements</p><p>· Builds and maintains dictionaries for applications and systems support by the analyst</p><p>· Analyzes and documents issues. Works with other programmers to correct code problems</p><p>· Assists in the developing communication content for specific system changes being implemented in production</p>
<p>We are seeking a <strong>Senior Operations Support Analyst</strong> to provide daily operational and systems support to our client's Commercial Loan Services team. This role will support a variety of functions, including loan booking, collateral booking, agency services, research and maintenance, and SBA/government lending.</p><p><br></p><p>The ideal candidate will have direct, hands-on experience in commercial loan operations, a strong problem-solving mindset, and the ability to drive process improvements across systems and workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Operational Support</strong></p><ul><li>Act as the primary point of contact for front-line staff and managers to resolve process and systems issues.</li><li>Provide day-to-day support for commercial loan operations functions including booking, maintenance, and servicing.</li><li>Troubleshoot and escalate system-related issues in <strong>AFS Vision, FIS ACBS</strong>, and other core operations systems.</li><li>Serve as a <strong>Subject Matter Expert (SME)</strong> for commercial loan operations processes and systems.</li><li>Provide guidance and training to operations staff on system usage and best practices.</li><li>Analyze and document business requirements and translate them into functional specifications.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead and manage small to mid-sized projects from planning through execution.</li><li>Coordinate cross-functional teams, including Risk, Technology, and Business stakeholders.</li><li>Plan and oversee testing activities (SIT, UAT, etc.) for new system patches and releases.</li><li>Develop and maintain project documentation, timelines, and status reporting.</li><li>Identify opportunities for process optimization and automation.</li><li>Partner with technology teams to implement system enhancements and upgrades.</li><li>Support change management efforts to ensure adoption of new processes.</li></ul>
<p><br></p><p><br></p><p><strong>Position: Systems Analyst</strong></p><p><strong>Location: Jacksonville, Florida</strong></p><p>We are seeking a talented Systems Analyst to join our team in Jacksonville, Florida. This role demands strong technical expertise, excellent communication skills, and a proactive approach to delivering high-quality solutions within specified timelines. The ideal candidate will have experience with Oracle, PL/SQL, Unix, and related technologies, and be eager to learn and adapt to new tools and processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate effectively with team members, clients, and managers to ensure clear communication and alignment on project goals.</li><li>Utilize knowledge of Unix, Oracle, and support functions to address technical challenges and deliver solutions.</li><li>Provide production support by identifying and resolving operational, data, and environment-related issues.</li><li>Analyze requirements and related documentation to develop actionable insights and solutions.</li><li>Regularly update functional managers or team leads on project progress and any potential roadblocks.</li><li>Troubleshoot technical issues methodically and efficiently to minimize downtime.</li><li>Adapt to new technologies and business processes to continuously improve performance.</li><li>Contribute as a team player by sharing knowledge and supporting colleagues in achieving shared objectives.</li><li>Ensure adherence to organizational processes and best practices in system management.</li></ul><p><br></p>
<p>We are seeking a highly skilled Financial Business Systems Analyst with a solid background in finance and accounting to support and lead key aspects of an ERP system implementation project. This position is ideal for a detail-oriented individual who excels at gathering requirements, mapping data, facilitating user acceptance testing (UAT), and collaborating across teams. As a critical contributor to the project’s success, you will bridge the gap between technical teams and finance/accounting operations, ensuring alignment and accuracy throughout the implementation process. This position is hybrid, three days a week in Seattle. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>ERP System Implementation Support:</strong></li><li>Collaborate with stakeholders to gather, define, and document business requirements for ERP system implementation.</li><li>Ensure proper alignment and integration of financial and accounting processes within the ERP system.</li><li><strong>Data Mapping and Analysis:</strong></li><li>Map data between legacy systems and the new ERP system, ensuring accuracy and consistency.</li><li>Analyze, clean, and validate financial and accounting data before migration.</li><li><strong>User Acceptance Testing (UAT):</strong></li><li>Organize, coordinate, and execute UAT sessions with end-users to verify system functionality and ensure it meets business requirements.</li><li>Document test cases, track issues, and manage resolutions in collaboration with technical and operational teams.</li><li><strong>Stakeholder Communication and Collaboration:</strong></li><li>Act as the liaison between accounting/finance teams and IT project teams, translating technical jargon into actionable requirements.</li><li>Provide regular updates to leadership on project milestones, risks, and deliverables.</li><li><strong>Process Improvement:</strong></li><li>Identify opportunities for process optimization during the ERP implementation.</li><li>Help refine workflows integrating financial and accounting operations into the new system.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Operations Support Analyst</strong> to provide daily operational and systems support to our client's Commercial Loan Services team. This role will support a variety of functions, including loan booking, collateral booking, agency services, research and maintenance, and SBA/government lending.</p><p><br></p><p>The ideal candidate will have direct, hands-on experience in commercial loan operations, a strong problem-solving mindset, and the ability to drive process improvements across systems and workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Operational Support</strong></p><ul><li>Act as the primary point of contact for front-line staff and managers to resolve process and systems issues.</li><li>Provide day-to-day support for commercial loan operations functions including booking, maintenance, and servicing.</li><li>Troubleshoot and escalate system-related issues in <strong>AFS Vision, FIS ACBS</strong>, and other core operations systems.</li><li>Serve as a <strong>Subject Matter Expert (SME)</strong> for commercial loan operations processes and systems.</li><li>Provide guidance and training to operations staff on system usage and best practices.</li><li>Analyze and document business requirements and translate them into functional specifications.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead and manage small to mid-sized projects from planning through execution.</li><li>Coordinate cross-functional teams, including Risk, Technology, and Business stakeholders.</li><li>Plan and oversee testing activities (SIT, UAT, etc.) for new system patches and releases.</li><li>Develop and maintain project documentation, timelines, and status reporting.</li><li>Identify opportunities for process optimization and automation.</li><li>Partner with technology teams to implement system enhancements and upgrades.</li><li>Support change management efforts to ensure adoption of new processes.</li></ul>
<p>Robert Half Technology is looking for a business analyst who is deeply passionate about understanding and translating customer needs into actionable development plans. To be successful in this role, you should be a self-starter who combines a strong technical understanding with excellent communication and social skills.</p><p>What you get to do every single day</p><p>· Analyze and review business, technical, and functional requirements</p><p>· Work in close partnership with development team to invent and analyze product requirements to meet business goals</p><p>· Craft comprehensive user stories and profiles</p><p>· Develop creative and highly usable solutions for new product requirements</p><p>· Collaborate with designers on wire-frames, interactions and user flows</p><p>· Work with development and QA teams to test and implement new corrections and improvements</p><p>· Assist with the development of customer-focused documentation for software solutions</p>
<p>We are looking for a skilled Contracts Pricing Analyst/Manager to join our team on a long-term contract basis in Piscataway, New Jersey. The ideal candidate will bring expertise in pricing strategies within the generic pharmaceutical industry, with a proven ability to work with retail clients and Group Purchasing Organizations (GPOs) such as McKesson, Cencora, and Cardinal. This role will involve leveraging analytical tools to drive pricing decisions and support key business objectives.</p><p><br></p><p>Responsibilities:</p><p>include developing and implementing pricing strategies aligned with organizational goals and market trends, collaborating with retail clients and Group Purchasing Organizations (GPOs) to optimize pricing models, and utilizing tools like SAP, Vistex, and Salesforce Sales Cloud for data management and analysis. The role involves conducting financial analysis to identify revenue opportunities, monitoring market dynamics and competitor pricing, and preparing detailed reports for stakeholder decision-making. Additionally, the position requires close collaboration with sales and marketing teams to align pricing with customer needs, ensuring compliance with company policies and regulations, and supporting the advancement of pricing systems to improve efficiency and accuracy</p>
<p>This <strong>entry-level</strong> role supports operational activities across various enterprise systems related to <strong>manufacturing, supply chain, finance, and commercial operations</strong>. The analyst will collaborate with both technical and business teams to resolve issues, assist with system enhancements, and support integration efforts. This position offers an excellent opportunity to gain <strong>broad exposure to enterprise IT systems</strong> within a multinational organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Support daily operations of enterprise applications, integrations, and data workflows</li><li>Troubleshoot and resolve system or data-related issues with internal and external stakeholders</li><li>Execute configuration updates, system checks, and user-requested changes under guidance</li><li>Assist with onboarding processes for partners, users, or data feeds</li><li>Participate in testing and validation of system updates and project rollouts</li><li>Create and maintain documentation for standard operating procedures and user support</li><li>Monitor system dependencies including certificates, file transfers, and scheduled tasks</li><li>Collaborate with global IT and business teams to ensure application reliability</li><li>Comply with internal controls, data governance standards, and regulatory requirements (e.g., SOX, GDPR)</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in Hempstead, New York. In this role, you will leverage your expertise in gap analysis, data governance, and business requirement documentation to deliver actionable insights and drive projects forward. This is a long-term contract opportunity for professionals with a strong background in agile methodologies and technical tools.<br><br>Responsibilities:<br>• Conduct detailed gap analyses to identify areas for improvement and align solutions with business objectives.<br>• Collaborate with stakeholders to gather, document, and refine business requirements.<br>• Utilize tools such as Microsoft Excel and Ellucian Banner to analyze and present data effectively.<br>• Implement and oversee data governance strategies to ensure compliance and accuracy.<br>• Manage change initiatives, ensuring smooth transitions and effective communication across teams.<br>• Facilitate AB testing to validate solutions and optimize processes.<br>• Work within Agile frameworks to deliver projects on time and within scope.<br>• Coordinate with IAM and AWS IAM systems to enhance security and streamline operations.<br>• Prepare comprehensive Business Requirement Documents (BRDs) to support decision-making.<br>• Monitor project progress and provide actionable feedback to ensure alignment with goals.
SS Protiviti Resource Coordinator Job Description (heavy contractor management focus):<br>• One will assist with contractor management and also help with some staffing schedule updates (see SS Protiviti Resource Coordinator Job Description). Their main focus will be contractor management.<br><br>OVERALL RESPONSIBILITY<br>Protiviti’s Talent Management team serve as advocates for our people, advisors to our business and ambassadors for our clients. The Resourcing Coordinator provides an integral role in supporting the Talent Managers by executing daily back-end and administrative responsibilities, gathering information from our people, and coordinating the contractor staffing process. The Resourcing Coordinator will support Talent Managers across multiple geographies and solutions.<br>Talent Manager Support<br>• Manage a centralized inbox of scheduling updates. Ability to organize the inbox and follow-up on questions and/or issues. <br>• Ability to learn and work independently in our Resource Management system, People Planner. Responsible for daily schedule updates into People Planner.<br>• Generate, QA and distribute ad hoc Resource Management reporting. Ability to understand, question and follow-up on necessary items.<br>• Proactively follow up with individuals to ensure schedules are accurate, notifying employees of changes to the schedule.<br>• Liaise daily with Talent Manager contacts.<br>• Proactively notify Talent Managers of employee availability and look to identify opportunities when employees show availability.<br>• Liaise with Talent Managers to schedule Challenge Schools for new hires and/or promotes. <br>• Review career profiles and skills in our HRIS and on iShare, ensuring that employee bios and profiles are up to date. Run reports for Talent Management leads as needed.<br>• Follow up with individuals that have missed their timesheets or are showing schedule variance and compile a weekly report to distribute to Talent Management leads.<br>• Review and action various tasks, including, maintaining the regional Sold But Not Staffed list, granting access to codes in iTrac, , and managing employee maintenance in People Planner.<br>EDUCATIONAL & PROFESSIONAL CREDENTIALS REQUIRED<br>• Bachelor’s degree in relevant discipline (e.g. Business Administration, Communications, Human Resources) preferred<br>• 2+ years of administrative support experience<br>REQUIRED KNOWLEDGE & SKILLS<br>• Ability to take and follow direction, yet work independently and be self-motivated<br>• Demonstrated track record of successfully working with and learning new technologies and systems <br>• Business acumen and an ability to understand the Talent Management process, identify any issues that may arise and problem-solve accordingly <br>• Excellent oral and written communication skills<br>• Professional, a team-player, and detail-oriented<br>• Ability to problem solve and to think creatively to offer solutions<br>• Ability to deal with conflict<br>• Excellent administrative, interpersonal and organizational skills. Ability to follow-through.<br>• Strong client/service orientation <br>• Strong proofreading and editing skills.<br>• Ability to coordinate and maintain follow-up on a number of projects simultaneously<br>• Ability to prioritize changing workloads<br>• Ability to handle confidential information in a strictly professional manner<br>• Advanced skills in Microsoft applications, especially Excel and Outlook
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p><strong>Data Analyst I </strong></p><p><strong>Bellevue, WA </strong></p><p><strong>Contract: 5 months</strong></p><p><br></p><p>We are looking for an eager Data Analyst to join our team in Bellevue, WA. </p><p><br></p><p><strong>This position entails: </strong></p><p>* Perform map analysis for bidding strategy. Involves understand of data, running python scripts, and creating summary</p><p>statistics</p><p>* Analysis on locations bid and won including any competitive bid insights</p><p>* Ability to perform analysis on location, geospatial data often combining with reference tables.</p><p>* Create dashboard / visualization for BEAD locations statistics.</p><p>* Generate specification files using automation scripts to input data based on state required formatting.</p>
<p>We are looking for a skilled Systems Business Analyst to join our client's team on a Contract-to-Permanent basis in Prattville, Alabama. In this role, you will collaborate closely with business stakeholders to gather and analyze requirements, ensuring the successful implementation of technical solutions. Seeking someone with strong project management skills and customer relations background. Ideal candidates will bring a strong background in financial services. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to identify and document system requirements and business needs.</p><p>• Act as a liaison between technical teams and business owners to ensure alignment on project goals.</p><p>• Develop comprehensive Business Requirement Documents (BRDs) to guide project execution.</p><p>• Analyze existing application architectures and recommend improvements to enhance efficiency.</p><p>• Facilitate Agile Scrum ceremonies and track progress to meet project timelines.</p><p>• Conduct technical assessments to ensure systems meet business objectives.</p><p>• Provide basic project management support, including task prioritization and progress tracking.</p><p>• Assist in the implementation of system updates and new applications.</p><p>• Ensure clear communication and documentation throughout the project lifecycle.</p><p>• Support the planning and coordination of system-related initiatives within the financial services sector.</p>
<p>We are offering an exciting opportunity to join a Global Middle Office team located in Houston, Texas. This role will primarily focus on physical Power and Gas commodity trading. It will involve processing and reconciling trades, preparing daily reports, and liaising with various stakeholders. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Prepare daily Profit & Loss and position reports for multiple businesses, specifically within the North American physical and financial Power & Gas markets.</p><p>• Perform daily reconciliations of trades and positions to maintain data accuracy.</p><p>• Act as a key liaison between the trading desks, ISOs, and FCMs, facilitating smooth operations.</p><p>• Manage static data setups for internal systems, including products and prices.</p><p>• Reconcile exchange and index curves against 3rd party systems to our internal ones to ensure consistency.</p><p>• Comment daily on P& L movements, explaining and critiquing major positions and risks taken by the desk.</p><p>• Liaise with various stakeholders, including market risk, ALM, operations, finance, IT, and business managers.</p><p>• Proactively participate in internal projects to enhance processes and controls.</p><p>• Ensure that processes are continually reviewed and improved, risks are managed, and results meet expectations.</p><p>• Price Futures, Options, and Physical Power & Gas products, maintaining a thorough understanding of market dynamics</p>
<p>Robert Half is partnering with a client in Tucson looking to fill a <strong>Business Systems Analyst</strong> position for a <strong>contract opportunity</strong>. This role is ideal for professionals with strong analytical, technical, and communication skills, who can bridge business needs with technology solutions.</p><p>Responsibilities:</p><ul><li>Collaborate with stakeholders to gather, document, and analyze business requirements and translate them into detailed technical specifications.</li><li>Act as a liaison between business teams and IT departments to ensure seamless communication and the delivery of solutions that meet organizational goals.</li><li>Evaluate existing systems, identify gaps, and recommend improvements to streamline operations and enhance system capabilities.</li><li>Support the design, implementation, and testing of software applications and systems, ensuring alignment with business objectives.</li><li>Develop project plans, workflow diagrams, and other relevant documentation to outline processes and data flows.</li><li>Troubleshoot system issues and coordinate solutions with appropriate teams.</li><li>Provide training and support to end-users to maximize system utilization and effectiveness.</li><li>Stay updated on industry trends, emerging technologies, and best practices to inform decision-making and solution development.</li></ul><p><br></p>
