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77 results for Patient Financial Counselor jobs

Patient Financial Counselor

Denver, CO
onsite
Temporary to Hire
29.5735 - 34.243 USD / Hourly
We are looking for a dedicated Patient Financial Counselor to join our team in Denver, Colorado. In this Contract to permanent position, you will play a vital role in assisting patients with financial navigation related to their healthcare needs. This is an excellent opportunity for someone who is passionate about delivering exceptional service and making a positive impact on patients’ experiences. Responsibilities: • Assist patients in understanding their medical bills, insurance coverage, and out-of-pocket costs. • Provide clear explanations of payment options and establish manageable payment plans. • Deliver compassionate and detail-oriented support to patients facing financial challenges. • Collaborate with healthcare providers and administrative teams to ensure accurate financial documentation and communication. • Maintain up-to-date knowledge of insurance policies and healthcare regulations to guide patients effectively. • Handle patient interactions with empathy, ensuring a positive experience even in stressful situations. • Support financial counseling processes across multiple locations, as needed. • Utilize online tools and systems to manage patient financial records and track payment plans. • Ensure compliance with organizational policies and healthcare industry standards. • Participate in ongoing training and development to stay informed about advancements in patient financial services.
2026-04-23T00:00:00Z

Patient Care Coordinator

San Luis Obispo, CA
onsite
Temporary / Contract
25 - 26 USD / Hourly
We are looking for a dedicated Patient Care Coordinator to join our team in San Luis Obispo, California. This long-term contract position is an excellent opportunity for individuals passionate about healthcare and patient advocacy. In this role, you will play a vital part in ensuring patients receive accurate and efficient registration services while maintaining a high standard of professionalism. Responsibilities: • Accurately identify patients and collect comprehensive demographic information to ensure proper records. • Verify insurance details, including eligibility and benefits, to confirm coverage for services rendered. • Assess and collect financial liabilities from patients while explaining payment policies and options. • Provide information on hospital policies and patient rights to families in a clear and supportive manner. • Refer patients to the Patient Registration Specialist for financial counseling or clearance as needed. • Maintain compliance with healthcare policies and procedures to ensure accurate reimbursements. • Collaborate with team members to support a seamless registration process and address patient concerns. • Utilize healthcare systems to document and update patient information effectively. • Monitor and address any discrepancies in patient registration data to ensure accuracy. • Assist in ad hoc financial tasks related to patient billing and insurance claims.
2026-04-24T00:00:00Z

Patient Care Coordinator

Latrobe, PA
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for an Associate Patient Care Coordinator to join our team in Latrobe, Pennsylvania. This contract to permanent position involves providing outstanding administrative and customer support in a healthcare setting, ensuring a seamless experience for patients and staff. The role requires managing patient scheduling, registration, and medical records while maintaining compliance with healthcare policies and regulations. Responsibilities: • Greet and check in patients while ensuring accurate and timely registration processes. • Schedule patient appointments using designated software and provide clear instructions for medical testing. • Address billing inquiries and assist patients with insurance-related questions and documentation. • Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle. • Collect and update patient demographic and insurance information in compliance with organizational standards. • Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction. • Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations. • Identify opportunities for process improvements and share recommendations with management. • Maintain professionalism and respect in all interactions, fostering a positive environment. • Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions.
2026-04-24T00:00:00Z

Patient Care Coordinator

Santa Maria, CA
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a dedicated Patient Care Coordinator to join our healthcare team in Santa Maria, California. In this role, you will serve as the first point of contact for patients, ensuring a seamless and detail-oriented experience. This is a long-term contract position that offers an excellent opportunity to contribute to patient care and administrative efficiency within a dynamic healthcare environment. Responsibilities: • Greet and assist patients in a detail-oriented and courteous manner, addressing their inquiries and guiding them through the registration process. • Manage appointment scheduling to ensure optimal efficiency and minimize patient wait times. • Coordinate with insurance providers, including TRICARE and HealthCare.gov, to verify patient coverage and resolve any issues. • Oversee hiring processes for front desk and administrative support roles to maintain a high-performing team. • Utilize video conferencing tools to facilitate remote patient communication and team meetings. • Collaborate with offshore teams to streamline administrative tasks and enhance workflow processes. • Maintain accurate patient records, ensuring compliance with healthcare regulations and privacy standards. • Provide support in analyzing healthcare data using tools like R Code to improve operational decision-making. • Stay up-to-date with industry best practices and contribute to process improvement initiatives.
2026-04-24T00:00:00Z

Patient Access Specialist

North Vernon, IN
onsite
Temporary / Contract
18.95 - 18.95 USD / Hourly
We are looking for a detail oriented Patient Access Specialist to join our team in North Vernon, Indiana. In this role, you will play a key part in ensuring smooth patient registration processes, providing exceptional customer service, and handling administrative tasks efficiently. This is a long-term contract position with opportunities to make a meaningful impact within a healthcare setting. Hours: Monday - Friday 3:30p to 11:30p + rotating weekends Key Responsibilities:<ul><li>Greet and register patients with professionalism and empathy, ensuring a positive first impression.</li><li>Obtain, validate, and update patient demographic and insurance information, maintaining accurate records.</li><li>Schedule, reschedule, and coordinate patient appointments across multiple providers and service lines.</li><li>Verify insurance benefits; collect and process co-pays, deductibles, and prior authorizations as needed.</li><li>Manage intake forms, admissions, and referrals with attention to detail and regulatory compliance.</li><li>Respond to patient inquiries; resolve access or billing issues with efficiency and tact.</li><li>Collaborate with clinical and non-clinical teams to ensure seamless patient flow and service.</li></ul>
2026-04-23T00:00:00Z

Patient Access Specialist

Lewiston, ME
onsite
Temporary / Contract
17.95 - 18.15 USD / Hourly
We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. Responsibilities: • Engage in patient-facing activities and provide a high level of customer service.• Process patient credit applications with accuracy and efficiency.• Responsible for answering inbound calls and dealing with patient queries promptly.• Maintain an up-to-date record of patient credit information.• Perform authorizations, benefit functions, and billing functions as part of the role.• Participate in clinical trial operations as required.• Monitor patient accounts and take necessary actions based on account status.
2026-04-23T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and detail-oriented Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be the first point of contact for patients, ensuring a seamless and positive experience by assisting with registrations, appointments, and other administrative tasks. This is a Contract to permanent position, offering an excellent opportunity to grow within a supportive and dynamic environment. Responsibilities: • Greet patients and visitors warmly, fostering a welcoming and detail-oriented atmosphere. • Complete patient registration accurately, including verifying insurance information and updating records. • Schedule and confirm appointments, ensuring efficient coordination with clinical staff. • Process payments, collect co-pays, and reconcile daily transactions with accuracy. • Collaborate with administrative and clinical teams to maintain smooth patient flow throughout the facility. • Uphold patient confidentiality by adhering to all privacy and security regulations. • Respond to patient inquiries and concerns with empathy, escalating issues to appropriate personnel when necessary. • Assist with verifying medical insurance coverage and resolving related issues. • Provide general support to ensure the overall efficiency of patient access operations.
2026-04-05T00:00:00Z

Patient Access Specialist

New Haven, CT
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Patient Access Specialist to join a busy healthcare setting in New Haven, Connecticut on a Contract basis. This role supports a high-volume front desk operation by welcoming patients, managing registration and discharge workflows, and coordinating appointment scheduling with accuracy and professionalism. The position requires strong customer service skills, attention to detail, and the ability to handle phone triage, insurance verification, and patient inquiries in a fast-paced environment. Responsibilities: • Welcome patients at the front desk, guide them through arrival and departure processes, and maintain an efficient flow throughout the day. • Enter and update demographic, insurance, and financial details accurately to support timely patient registration and billing readiness. • Answer incoming calls, assess the nature of each inquiry, and route or resolve scheduling and service requests appropriately. • Arrange, confirm, and adjust appointments based on provider availability, visit type, and patient needs while keeping records current. • Verify patient identity and obtain required documentation, signatures, and authorizations in accordance with established safety and compliance procedures. • Support patients who need additional assistance, including individuals with language, hearing, or mobility barriers, to help ensure access to care. • Monitor open appointment opportunities, including wait lists or recall needs, and help fill available time slots to optimize scheduling. • Review insurance and eligibility information using online resources and payer tools to help ensure complete and accurate financial records.
2026-04-24T00:00:00Z

Patient Access Specialist

Nashua, NH
onsite
Temporary to Hire
17.25 - 20.25 USD / Hourly
3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry. Responsibilities: • Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.• Adhere to organizational policies while delivering exceptional customer service with compassion.• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.
2026-04-24T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a detail-oriented and compassionate Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. This is a Contract to permanent position, offering the opportunity to grow within a dynamic and patient-focused environment. Responsibilities: • Greet patients and visitors with a friendly and detail-oriented demeanor, ensuring a positive first impression. • Perform accurate patient registration, including verifying and updating insurance and personal information. • Schedule and confirm appointments, coordinating follow-ups as needed. • Process payments, collect co-pays, and ensure all financial transactions are properly recorded. • Collaborate with clinical and administrative teams to ensure seamless patient flow and communication. • Maintain strict confidentiality and adhere to all privacy regulations to safeguard patient information. • Address patient inquiries and concerns with empathy, escalating issues to the appropriate team member when necessary. • Ensure all records and documentation are accurate and up-to-date, supporting efficient operations.
2026-04-05T00:00:00Z

Patient Access Specialist

Roanoke, VA
onsite
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a compassionate and detail-oriented Patient Access Specialist to join our team in Roanoke, Virginia. In this role, you will play a vital part in ensuring a seamless and positive experience for patients and visitors by managing essential administrative and front-desk tasks. This is a Contract to permanent position, offering the opportunity to transition into a long-term role in a dynamic healthcare setting. Responsibilities: • Greet patients and visitors warmly, fostering a welcoming and attentive environment. • Handle patient registration processes, including verifying insurance details and updating records accurately. • Schedule and confirm patient appointments while managing follow-up communications efficiently. • Process payments and manage co-pays, ensuring all daily financial transactions are accurate and balanced. • Collaborate with clinical and administrative teams to streamline patient flow and improve overall service. • Maintain strict adherence to confidentiality policies to ensure the privacy and security of patient information. • Respond to patient questions and concerns with empathy, escalating issues to the appropriate team members when necessary. • Monitor and manage patient data to ensure compliance with healthcare regulations and standards. • Provide general information and assistance to patients, ensuring their needs are met promptly and courteously.
2026-04-15T00:00:00Z

Patient Access Specialist

Evansville, IN
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Patient Access Specialist to join our team on a contract basis in Evansville, Indiana. In this role, you will play a key part in ensuring smooth and efficient patient registration processes while providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients and healthcare professionals. Responsibilities:• Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and registration needs.• Verify patient insurance coverage, including copays, deductibles, and billing details, to ensure accurate documentation.• Perform receptionist duties, such as greeting patients, answering questions, and directing them to the appropriate departments.• Maintain accurate and up-to-date records in the computer system, adhering to established protocols and procedures.• Collaborate with clinical staff to optimize patient flow and ensure adherence to operational guidelines.• Assist patients in understanding their medical coverage and financial responsibilities, providing guidance as needed.• Execute clerical tasks such as typing, labeling, and maintaining paper and electronic files.• Support financial operations through ad hoc tasks and documentation as required.• Follow established protocols for clinical trial operations and ensure compliance with labeling and documentation standards.• Provide exceptional customer service to create a positive experience for every patient.
2026-04-21T00:00:00Z

Patient Access Specialist

Racine, WI
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a Patient Access Specialist to support front-end registration and patient service operations in Racine, Wisconsin. This Long-term Contract position focuses on creating a welcoming experience for patients while ensuring accurate intake, scheduling, and insurance-related documentation. The ideal candidate is organized, service-driven, and comfortable handling a high volume of calls, clerical tasks, and detailed record updates in a healthcare setting. Responsibilities: • Welcome patients professionally, gather required demographic and coverage details, and complete registration records with a high level of accuracy. • Coordinate appointment scheduling and rescheduling activities while helping patients understand next steps, required documents, and visit preparation instructions. • Manage inbound and outbound calls to address questions related to appointments, billing matters, insurance verification, deductibles, copays, and medical coverage. • Maintain clear and timely documentation in computer systems, ensuring patient information, forms, labels, and related records are properly entered and organized. • Support reception and general administrative operations by handling paperwork, typing, scanning, and other clerical duties that keep daily workflows running smoothly. • Explain office procedures and financial policies to patients, and assist with routine payment-related inquiries or ad hoc financial tasks as needed. • Work closely with internal teams to confirm protocol-related requirements, communicate updates, and help optimize patient access processes and service quality. • Follow established guidelines for confidentiality, documentation standards, and department procedures while delivering consistent customer service in a fast-paced environment.
2026-04-24T00:00:00Z

Patient Access Specialist

Lewiston, ME
onsite
Temporary / Contract
15.675 - 17.25 USD / Hourly
We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine. In this long-term contract position, you will play a key role in ensuring seamless admission processes for patients receiving hospital services. This role requires a commitment to providing exceptional customer service, adhering to organizational policies, and maintaining regulatory compliance. Responsibilities: • Accurately assign medical record numbers (MRNs) and perform compliance checks while delivering clear patient instructions. • Collect and verify insurance details, process physician orders, and utilize overlay tools to ensure accurate data entry. • Pre-register patient accounts prior to visits, including outbound calls to gather demographic and financial information. • Explain consent forms, patient education documents, and other required materials to patients, guarantors, or legal guardians, obtaining necessary signatures. • Review insurance eligibility responses and input benefit data to support billing processes and improve claim accuracy. • Screen medical necessity for Medicare patients using designated software and distribute required forms as needed. • Collect point-of-service payments, address past-due balances, and offer payment plan options to patients. • Conduct audits of patient accounts to ensure compliance with quality standards and provide statistical data to department leadership. • Maintain accountability for meeting point-of-service goals and delivering compassionate customer service.
2026-04-21T00:00:00Z

Patient Access Specialist

Evansville, IN
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Patient Access Specialist to join our team on a contract basis in Evansville, Indiana. In this role, you will play a key part in ensuring smooth and efficient patient registration processes while providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients and healthcare professionals. Responsibilities: • Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and registration needs. • Verify patient insurance coverage, including copays, deductibles, and billing details, to ensure accurate documentation. • Perform receptionist duties, such as greeting patients, answering questions, and directing them to the appropriate departments. • Maintain accurate and up-to-date records in the computer system, adhering to established protocols and procedures. • Collaborate with clinical staff to optimize patient flow and ensure adherence to operational guidelines. • Assist patients in understanding their medical coverage and financial responsibilities, providing guidance as needed. • Execute clerical tasks such as typing, labeling, and maintaining paper and electronic files. • Support financial operations through ad hoc tasks and documentation as required. • Follow established protocols for clinical trial operations and ensure compliance with labeling and documentation standards. • Provide exceptional customer service to create a positive experience for every patient.
2026-04-21T00:00:00Z

Patient Access Specialist

Evansville, IN
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Patient Access Specialist to join our client's team in Evansville, Indiana. In this role, you will play a vital part in ensuring efficient patient registration processes while delivering exceptional customer service. This is a long-term contract position ideal for professionals who excel in communication, organization, and handling insurance-related tasks. Responsibilities:• Facilitate patient registration by gathering accurate personal and insurance information.• Provide outstanding customer service, addressing patient inquiries and resolving issues promptly.• Manage scheduling and appointments, ensuring optimal coordination for clinical visits.• Handle inbound and outbound calls to assist patients with insurance coverage details, billing, and copay information.• Maintain detailed documentation of interactions and processes in computer systems.• Support financial tasks, including deductible calculations and ad hoc reporting.• Ensure compliance with established protocols and procedures during patient registration.• Collaborate with clinical teams to optimize trial operations and administrative workflows.• Perform receptionist duties, including greeting patients and managing front desk activities.• Assist in labeling, paperwork, and clerical tasks to ensure smooth operations.
2026-04-21T00:00:00Z

Patient Services Specialist

Atlanta, GA
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a dedicated Patient Services Specialist to join our team in Atlanta, Georgia. This Contract to permanent position plays a vital role in supporting the operations of our medical devices company, particularly by managing and coordinating WatchPat devices. The ideal candidate will bring exceptional organizational skills and a strong customer service mindset to ensure smooth processes and positive patient experiences. Responsibilities: • Enter and process new patient information accurately using internal systems and Salesforce. • Initialize medical devices for patients through the internal system. • Manage and update all necessary paperwork for each device and customer. • Create shipping labels with precision and ensure timely delivery. • Upload patient reports into the system for accurate record-keeping. • Monitor and track the delivery and return of devices to and from patients. • Assist with scheduling and tracking patients and devices when needed. • Identify potential delivery issues, communicate effectively with internal teams and customers, and resolve concerns promptly. • Maintain regular attendance and adhere to all safety policies and procedures.
2026-04-20T00:00:00Z

Patient Care

Latrobe, PA
onsite
Temporary / Contract
17.5 - 18 USD / Hourly
We are looking for an Associate Patient Care Coordinator to join our team in Latrobe, Pennsylvania. This contract to permanent position involves providing outstanding administrative and customer support in a healthcare setting, ensuring a seamless experience for patients and staff. The role requires managing patient scheduling, registration, and medical records while maintaining compliance with healthcare policies and regulations. This is an onsite position. Schedule is based on 5-day work week. Total operating hours for the ER Monday - Saturday night shifts. Responsibilities:• Greet and check in patients while ensuring accurate and timely registration processes.• Schedule patient appointments using designated software and provide clear instructions for medical testing.• Address billing inquiries and assist patients with insurance-related questions and documentation.• Secure necessary authorizations and referrals to ensure smooth progression through the revenue cycle.• Collect and update patient demographic and insurance information in compliance with organizational standards.• Communicate effectively with patients, staff, and physicians to resolve issues and ensure satisfaction.• Monitor and adhere to department policies and procedures, ensuring compliance with healthcare regulations.• Identify opportunities for process improvements and share recommendations with management.• Maintain professionalism and respect in all interactions, fostering a positive environment. • Perform multiple tasks simultaneously in a fast-paced setting while managing frequent interruptions.
2026-04-14T00:00:00Z

Patient Account Representative

Van Nuys, CA
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Patient Account Representative to join a healthcare team in California. The Patient Account Representative is great position for a medical biller looking to work for a hospital. The Patient Account Representative will be tasked with medical billing and collections and manage accounts across a range of payer types. The Patient Account Representative role focuses on resolving outstanding balances, addressing denials and appeals, and supporting timely reimbursement for both inpatient and outpatient services. Responsibilities:• Pursue outstanding hospital accounts by following up with insurance carriers and other payers to secure accurate and timely payment.• Investigate claim denials, underpayments, and delayed reimbursements, then take appropriate action to move accounts toward resolution.• Prepare and submit appeals with supporting documentation to challenge payer decisions and recover eligible revenue.• Work across multiple coverage categories, including Medicare managed care, commercial plans, and managed care products, to address billing and collection issues.• Review inpatient and outpatient account activity to identify discrepancies, correct billing issues, and escalate complex cases when needed.• Maintain detailed records of collection efforts, account updates, and payer communications in accordance with departmental standards.• Collaborate with internal billing and revenue cycle teams to resolve account barriers and improve reimbursement outcomes.
2026-04-25T00:00:00Z

Patient Account Representative

Van Nuys, CA
onsite
Temporary / Contract
22.12 - 29.81 USD / Hourly
A Hospital in Van Nuys is in the need of an experienced Patient Account Representative to join our team in Van Nuys, California. In this role, the Patient Account Representative will utilize your expertise in hospital billing and collections to ensure seamless revenue cycle operations. This is a Contract to permanent position, offering the opportunity to transition into a permanent role based on performance and organizational needs. Responsibilities:• Manage hospital billing and collections processes, ensuring accuracy and compliance with regulations.• Handle Medicare managed care, commercial insurance, and medical managed care accounts.• Investigate and resolve medical billing denials and appeals to recover outstanding payments.• Process claims for hospital inpatient and outpatient services with a focus on maximizing reimbursement.• Collaborate with insurance carriers, patients, and internal teams to address billing inquiries and disputes.• Monitor accounts receivable to identify and prioritize collections efforts.• Utilize knowledge of HMO and PPO plans to navigate complex insurance requirements.• Support training initiatives for entry level team members in Collector I positions.• Maintain detailed records of collections activities and prepare reports for management.• Ensure adherence to hospital revenue cycle policies and procedures.
2026-04-25T00:00:00Z

Patient Account Representative

Indianapolis, IN
onsite
Temporary to Hire
22 - 24 USD / Hourly
Join our team as a Patient Account Representative and help ensure high-quality care and service for our clients in a fast-paced healthcare environment. As a Patient Account Representative, you will play a key role in managing patient billing, resolving account inquiries, and supporting the revenue cycle process. Hours: Choice of Monday-Friday 8am – 5pm OR 4 10-hour shifts within Monday-Friday Responsibilities for the position include the following:<ul><li>Review and process patient accounts for accuracy and completeness, including billing and payment reconciliation</li><li>Respond to patient and insurance inquiries regarding account status, balances, charges, and payment options</li><li>Investigate and resolve discrepancies or denied claims with attention to detail and compliance guidelines</li><li>Collaborate with clinical and administrative staff to obtain necessary documentation for billing and collections</li><li>Maintain confidentiality and adhere to HIPAA standards in all activities</li><li>Document all patient account activity in internal systems accurately</li><li>Provide a positive, empathetic experience for patients and colleagues</li></ul>
2026-04-23T00:00:00Z

Patient Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant. Responsibilities: • Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations. • Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times. • Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes. • Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date. • Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows. • Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates. • Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients. • Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed. • Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts. • Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
2026-04-24T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
22 - 24 USD / Hourly
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams. Responsibilities:<ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
2026-04-24T00:00:00Z

Patient Service Representative

Auburn, WA
onsite
Temporary / Contract
21 - 24 USD / Hourly
DescriptionRobert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.Responsibilities:<ul><li>Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.</li><li>Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.</li><li>Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.</li><li>Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.</li><li>Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.</li></ul>
2026-04-20T00:00:00Z

Patient Service Representative

Greenville, SC
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Patient Service Representative to join our team in Greenville, South Carolina. This is a contract-to-permanent position offering an excellent opportunity to make a meaningful impact in the healthcare industry. The ideal candidate will provide exceptional support to patients and visitors, ensuring a seamless experience from check-in to check-out. Responsibilities: • Greet patients and visitors warmly, offering attentive and detail-oriented assistance during their visit. • Schedule, reschedule, and confirm appointments while maintaining an organized calendar. • Register patients and update their demographic and insurance details in the electronic health records system. • Verify insurance coverage and secure necessary authorizations as required. • Collect payments, including co-pays, deductibles, and outstanding balances, ensuring accurate financial transactions. • Maintain accurate and up-to-date patient records in compliance with organizational standards. • Coordinate with clinical staff to ensure smooth communication regarding appointments and documentation. • Manage the check-in and check-out process efficiently to optimize patient flow. • Respond to patient inquiries and provide solutions or escalate issues as needed. • Follow established protocols to deliver high-quality patient services.
2026-04-24T00:00:00Z