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220 results for Member Services Manager jobs
- Richmond, VA
- onsite
- Temporary / Contract
- 19.95 - 23.1 USD / Hourly
- We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, handles a fast-paced call environment with confidence, and maintains strong attention to detail when working with account records. The person in this role will engage directly with vendors and clients, provide guidance on payment and enrollment matters, and help ensure account information is complete and accurate.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide customers through available payment methods, registration steps, and account setup expectations in a clear and thorough manner.<br>• Enter new information and revise existing records in internal databases while maintaining accurate account documentation.<br>• Record customer conversations, status updates, and planned follow-up actions with consistency and detail.<br>• Reconnect with vendors and clients to collect missing details, complete pending registrations, and move account setup forward.<br>• Examine account records to identify inconsistencies, research issues, and coordinate outreach to resolve discrepancies.<br>• Work closely with internal teams to address account concerns and support timely issue resolution.<br>• Achieve established goals for call activity, service quality, productivity, and customer experience.
- 2026-11-13T00:00:00Z
- Madison Heights, MI
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a busy customer-focused team in Michigan. This Long-term Contract position is ideal for someone who enjoys assisting customers, handling high-volume communication, and ensuring orders are processed with accuracy. The role requires strong attention to detail, clear communication, and the ability to balance multiple priorities while delivering dependable service.<br><br>Responsibilities:<br>• Build strong customer relationships by providing responsive, attentive support and creating a positive service experience.<br>• Handle incoming calls and email inquiries, addressing questions, resolving concerns, and ensuring timely follow-up.<br>• Process customer orders accurately and enter detailed information into the designated system.<br>• Monitor order activity, provide status updates, and communicate important information to customers as needed.<br>• Investigate service issues or complaints and work toward effective resolutions that support customer satisfaction.<br>• Partner with teams such as Sales and other service contacts to coordinate responses and meet customer expectations.<br>• Review order details carefully, including quantities, pricing, and related calculations, to maintain accuracy.<br>• Manage several requests at once in a fast-paced setting while staying organized and focused on accuracy.<br>• Expand knowledge of products, workflows, and company procedures to provide informed customer support.
- 2026-11-13T00:00:00Z
- Charlotte, NC
- onsite
- Temporary / Contract
- 17 - 19 USD / Hourly
- We are looking for a customer-focused Customer Service Representative to support a retail organization in Charlotte, North Carolina. This is a Contract position offering permanent weekday hours, where you will help resolve complex customer concerns across eCommerce and store-related channels while working closely with internal teams. The ideal candidate brings strong judgment, clear communication, and a genuine commitment to improving each step of the customer experience.<br><br>Responsibilities:<br>• Serve as the point of contact for escalated customer matters, guiding issues through to timely and effective resolution.<br>• Record case details, actions taken, and final outcomes accurately in customer service and case management platforms.<br>• Work closely with departments such as store operations, fulfillment, merchandising, marketing, credit, and customer care to address customer needs.<br>• Review recurring complaints, service patterns, and customer feedback to uncover opportunities for operational improvement.<br>• Track service performance and identify developing issues that could affect satisfaction across online and in-store experiences.<br>• Contribute to quality discussions, call evaluations, and coaching feedback efforts designed to strengthen service delivery.<br>• Apply approved resolution options and customer recovery measures in alignment with company standards.<br>• Maintain daily productivity while meeting service expectations, response targets, and customer satisfaction goals.<br>• Support additional customer experience initiatives and special assignments as business needs evolve.
- 2026-11-13T00:00:00Z
- Brookville, OH
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- <p>We are looking for a Customer Service Representative to support a manufacturing operation in Brookville, Ohio on a Contract basis. This role will serve as a key point of coordination for customer-related activity, helping manage order information, production timing, and communication across internal teams. The ideal candidate brings strong customer service skills, works comfortably with data and systems, and can keep priorities organized in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate production-related scheduling activities to help keep customer orders on track and aligned with operational timelines.</p><p>• Enter and maintain order and scheduling information accurately within company systems, including ERP tools as needed.</p><p>• Partner closely with purchasing to confirm required materials and components are available to support planned production.</p><p>• Handle inbound and outbound communication with professionalism, providing timely updates and responding to customer or internal inquiries.</p><p>• Review order details for accuracy and follow up on missing or incomplete information to reduce delays.</p><p>• Support daily administrative and customer service tasks using tools such as Excel, Outlook, and related business software.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
- 2026-11-06T00:00:00Z
- Minneapolis, MN
- onsite
- Temporary / Contract
- 17 - 22 USD / Hourly
- <p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Salt Lake City, UT
- onsite
- Temporary / Contract
- 16 - 17 USD / Hourly
- <p>We are seeking a professional and customer-focused <strong>Customer Service Representative</strong> to join a growing team. This role will serve as the primary point of contact for customers, providing support, answering questions, resolving concerns, and delivering a positive customer experience.</p><p><br></p><p>The Customer Service Representative will be over:</p><ul><li>Answer inbound calls, emails, and customer inquiries in a professional and timely manner.</li><li>Assist customers with account questions, service requests, order updates, and issue resolution.</li><li>Document customer interactions accurately within company systems.</li><li>Research and resolve customer concerns while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department when necessary.</li></ul>
- 2026-11-13T00:00:00Z
- Middletown, NY
- onsite
- Temporary / Contract
- 18.63 - 19 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.</p><p>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.</p><p>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.</p><p>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.</p><p>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.</p><p>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.</p>
- 2026-11-04T00:00:00Z
- Diamond Bar, CA
- onsite
- Temporary / Contract
- 20 - 21 USD / Hourly
- We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer calls and respond to service-related questions with accuracy and courtesy<br>• Place outbound calls as needed to follow up on requests, clarify account details, or provide updates<br>• Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy<br>• Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes<br>• Support membership-related inquiries by providing clear guidance and timely issue resolution<br>• Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests<br>• Perform data entry and administrative support tasks that contribute to efficient daily operations<br>• Participate in outreach activities and customer communications that strengthen engagement and service delivery
- 2026-11-13T00:00:00Z
- South San Francisco, CA
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p><strong>Customer Service Representative | South San Francisco, CA</strong></p><p><br></p><p><u>Position Description:</u></p><p><br></p><p>Our client in South San Francisco is seeking a customer-focused and detail-oriented <strong>Customer Service Representative</strong> to join their team. This role is responsible for delivering exceptional service by assisting customers via phone, email, text, and in person, while ensuring inquiries are resolved accurately and efficiently.</p><p>The Customer Service Representative will manage incoming customer requests, establish and maintain customer accounts, process payments, update customer information within the CRM system, and address billing and service-related inquiries. This position is ideal for someone who enjoys interacting with customers, thrives in a fast-paced environment, and can balance multiple priorities while maintaining a high level of professionalism.</p><p><br></p><p><u>Key Responsibilities:</u></p><p><br></p><ul><li>Respond to customer inquiries by phone, email, text, and in person</li><li>Handle high-volume inbound customer calls</li><li>Establish and maintain customer accounts</li><li>Process payments and assist with billing inquiries</li><li>Accurately update customer information within CRM systems</li><li>Resolve customer concerns and service issues in a timely manner</li><li>Support general office and administrative functions</li><li>Collaborate with team members to ensure a positive customer experience</li></ul><p><br></p>
- 2026-11-06T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary to Hire
- 21 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a busy animal hospital in California. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, stays composed in a fast-paced setting, and can manage a high volume of phone interactions with accuracy and care. In this role, you will serve as a key point of contact for clients, assisting with appointment coordination and delivering a positive service experience on every call.<br><br>Responsibilities:<br>• Manage incoming calls from pet owners and provide courteous, timely assistance for a range of service needs.<br>• Coordinate appointment bookings, changes, and cancellations while maintaining accurate scheduling details.<br>• Respond to client questions clearly and direct more complex concerns to the appropriate hospital team members.<br>• Enter and update customer and service information in internal systems with close attention to detail.<br>• Make outbound calls as needed to confirm appointments, relay updates, or gather missing information.<br>• Maintain a calm, attentive approach during high-call-volume periods and sensitive customer interactions.
- 2026-11-13T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Our client, a mission-driven nonprofit organization, is seeking a compassionate and professional <strong>Customer Service Representative</strong> to serve as a key point of contact for clients, donors, and community members. This individual will play an important role in delivering excellent service, answering inquiries, and supporting daily administrative and operational needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound calls, emails, and walk-in inquiries in a professional and timely manner</li><li>Provide information about programs, services, events, and community resources</li><li>Assist with intake, data entry, and maintaining accurate client or donor records</li><li>Resolve customer and stakeholder issues with empathy and efficiency</li><li>Support scheduling, appointment coordination, and follow-up communications</li><li>Process forms, documentation, and general correspondence</li><li>Collaborate with internal teams to ensure a positive service experience</li><li>Assist with special projects, outreach efforts, and administrative support as needed</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- Little Ferry, NJ
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- We are looking for a Customer Service Representative to support customer interactions and order-related activities for an aerospace organization in Little Ferry, New Jersey. This Long-term Contract position is ideal for someone who enjoys delivering responsive service, managing order details accurately, and working across teams to help customers receive timely information and support. The role requires strong attention to detail, a clear communication style, and the ability to handle administrative and reporting tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Deliver a welcoming and attentive service experience for customers, ensuring each interaction is handled with courtesy and efficiency.<br>• Work closely with internal teams to help expedite spare parts requests and support on-time fulfillment of customer needs.<br>• Enter and track requests for quotations, and prepare sales orders when customer requirements move forward.<br>• Investigate customer concerns, gather relevant information, and coordinate solutions to resolve service-related issues.<br>• Provide timely follow-up on shipment status, delivery updates, and related order information.<br>• Maintain accurate customer activity records by documenting transactions, concerns, and updates within Siebel.<br>• Prepare and distribute reports as needed to support operational and customer service activities.<br>• Connect customers with the appropriate internal departments or external vendors when additional service information is needed.<br>• Complete administrative assignments and other support duties as directed to meet business priorities.
- 2026-11-13T00:00:00Z
- East Syracuse, NY
- onsite
- Temporary to Hire
- 21 - 23 USD / Hourly
- We are looking for a Customer Service Representative to join a service-focused team in East Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing multiple requests throughout the day, and building strong working relationships across internal teams and external partners. In this role, you will support order activity, respond to product and availability questions, and help ensure customers receive timely, accurate updates. The position offers hands-on training and ongoing development within a collaborative environment that values accountability, quality, and continuous improvement.<br><br>Responsibilities:<br>• Handle incoming customer interactions by phone, in person, and through online order channels, providing pricing, product availability, and order support.<br>• Serve as a key point of coordination between customers, manufacturing partners, and local sales teams to keep requests moving efficiently.<br>• Prepare quotes, process orders, and communicate updates using customer relationship and order management tools.<br>• Develop working knowledge of product lines and related resources so you can address customer questions with accuracy and confidence.<br>• Monitor stock status across factory and local office locations to help meet delivery expectations and recommend practical solutions when items are limited.<br>• Maintain prompt follow-up with customers, ensuring responses or status updates are provided within established service timelines.<br>• Support value-added offerings such as delivery options, assembly-related services, and required product documentation or certificates.<br>• Use internal systems and service platforms to track requests, document customer information, and contribute to quality and process improvement efforts.<br>• Participate in cross-training and team support activities to provide coverage where needed and strengthen overall service performance.
- 2026-10-29T00:00:00Z
- North Attleboro, MA
- onsite
- Temporary / Contract
- 18 - 21 USD / Hourly
- We are looking for a confident and detail-oriented Customer Service Representative to support contract follow-up activities for a construction-focused organization. This Long-term Contract position is ideal for someone who communicates with persistence and clarity while keeping account details accurate and organized. The person in this role will help move outstanding agreements toward completion, resolve payment-related questions, and maintain clear records of customer interactions.<br><br>Responsibilities:<br>• Contact customers regarding unsigned agreements and identify any issues preventing completion<br>• Review accounts with payment holds, research outstanding balances, and clarify next steps with customers<br>• Use persuasive and clear communication to encourage timely contract completion<br>• Reissue electronic documents for signature and ensure outdated requests are withdrawn when needed<br>• Access customer records to place calls or send messages and document each interaction thoroughly<br>• Track follow-up activity carefully to help reduce delays and support contract resolution<br>• Coordinate with internal teams as needed to address account concerns and remove obstacles to completion
- 2026-11-12T00:00:00Z
- Austintown Nt, OH
- onsite
- Temporary to Hire
- 19 - 22 USD / Hourly
- We are looking for a customer-focused, detail-oriented individual to support service coordination and work order activity for a busy construction and contractor environment in Ohio. This contract-to-permanent position is ideal for someone who thrives in a fast-moving setting, communicates clearly with vendors and internal teams, and can keep multiple service requests organized at once. This role will help drive work orders from initial intake through completion while ensuring timely updates, accurate documentation, and a high standard of client support.<br><br>Responsibilities:<br>• Manage service requests across multiple platforms by entering updates, reviewing details, and maintaining accurate records throughout the life of each order.<br>• Coordinate work orders from creation through closeout, ensuring progress is monitored, timelines are met, and outstanding items are followed through to resolution.<br>• Assign service calls to subcontractors based on established procedures, service expectations, and required response times.<br>• Schedule and oversee vendor visits, repair activity, inspections, and client-specific projects across multiple sites, confirming completion and documenting outcomes.<br>• Support field technicians by confirming dispatch details, obtaining estimated arrival times, assisting with site access, and processing approved adjustments when needed.<br>• Monitor open orders closely, follow up on quotes, parts availability, and technician status, and escalate urgent issues quickly to the appropriate contacts.<br>• Gather and review vendor billing support documents to help ensure required information is complete and aligned with client expectations.<br>• Communicate with internal departments and redirect calls when appropriate to maintain smooth coordination and efficient issue resolution.<br>• Produce and reference reports or database information requested by leadership and contribute ideas that improve workflow efficiency and service quality.
- 2026-11-13T00:00:00Z
- Hunt Valley, MD
- onsite
- Permanent / Full Time
- 65000 - 75000 USD / Yearly
- <p>Robert Half is seeking a Customer Service Representative to join a growing manufacturing organization that values customer satisfaction, operational excellence, and strong cross-functional teamwork. This role serves as the primary point of contact for customers, ensuring accurate order processing, proactive communication, and timely resolution of customer inquiries. The ideal candidate will have experience supporting customers within a manufacturing environment and a strong understanding of order management, lead times, production schedules, and customer account support.</p><p><br></p><p>Key Responsibilities</p><p>Customer Relationship Management</p><ul><li>Serve as the primary point of contact for assigned customer accounts.</li><li>Build and maintain strong relationships with customers through professional, responsive communication.</li><li>Provide timely updates regarding order status, production schedules, shipments, and delivery commitments.</li><li>Manage customer expectations related to lead times, product availability, and expedited requests.</li><li>Coordinate with internal departments to ensure customer requirements are met.</li><li>Monitor customer performance metrics and assist with maintaining customer scorecards and service reports.</li><li>Escalate service, quality, or delivery concerns as needed and help drive resolution.</li></ul><p>Order Processing & Coordination</p><ul><li>Enter customer orders accurately into the ERP system.</li><li>Review customer purchase orders to verify product specifications, quantities, pricing, delivery requirements, and contractual terms.</li><li>Confirm order receipt and communicate expected delivery timelines.</li><li>Monitor open orders, backlog reports, and shipment schedules to identify and address potential delays.</li><li>Partner with production, planning, quality, inventory, and shipping teams to prioritize customer requirements and expedite orders when necessary.</li><li>Maintain accurate customer records and documentation.</li></ul><p>Returns & Issue Resolution</p><ul><li>Process customer returns, credits, and replacement requests.</li><li>Coordinate with internal departments to investigate product concerns and determine appropriate corrective actions.</li><li>Track return requests through completion and provide regular status updates to customers.</li><li>Ensure all customer issues are documented, resolved promptly, and closed professionally.</li><li>Support continuous improvement initiatives by identifying recurring customer concerns and recommending solutions.</li></ul><p>Reporting & Performance Tracking</p><ul><li>Generate customer account reports and service metrics.</li><li>Monitor on-time delivery performance, order accuracy, and customer satisfaction indicators.</li><li>Communicate account status updates and performance trends to management.</li><li>Assist in preparing customer-facing reports and business reviews.</li></ul><p><br></p><p><br></p>
- 2026-11-10T00:00:00Z
- Cincinnati, OH
- onsite
- Temporary to Hire
- 21 - 24 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a team in Cincinnati, Ohio. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customer accounts, managing order activity, and helping ensure a smooth experience from request through delivery. The person in this role will work closely with internal teams to address customer needs, provide accurate updates, and contribute to long-term client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Develop and strengthen day-to-day relationships with assigned customer accounts by serving as a reliable primary contact.</p><p>• Process customer orders with accuracy, maintain current order information in business systems, and monitor progress through completion.</p><p>• Partner with production, purchasing, and shipping teams to help keep orders on schedule and support on-time delivery.</p><p>• Investigate and resolve customer questions, service concerns, and order-related discrepancies in a timely manner.</p><p>• Compile customer-facing information such as pricing details, status updates, and recurring reports as requested.</p><p>• Assist with account support activities by identifying service improvements and helping create a positive customer experience.</p><p>• Manage inbound and outbound communication related to orders, account updates, and follow-up needs.</p><p>• Maintain organized records and documentation to support accurate order handling and responsive customer service.</p>
- 2026-11-11T00:00:00Z
- Delray Beach, FL
- onsite
- Temporary / Contract
- 19 - 20 USD / Hourly
- We are seeking a detail oriented and customer-focused Bilingual Customer Service Representative to join our team. The ideal candidate will be fluent in both English and Spanish and have experience handling a high volume of inbound and outbound calls while delivering exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. <br> Key Responsibilities Manage a high volume of inbound and outbound customer calls daily. Assist customers in both English and Spanish with inquiries, requests, and issue resolution. Provide accurate information regarding products, services, accounts, and company policies. Document all customer interactions and updates in the company database. Respond to customer emails and follow-up communications in a timely manner. Resolve customer concerns professionally while maintaining a positive customer experience. Work closely with other departments to address customer needs and ensure timely resolution. Maintain compliance with company procedures and service standards. Meet established productivity, quality, and customer satisfaction goals.
- 2026-11-04T00:00:00Z
- Doral, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for a Customer Service Representative to support daily front-office operations in Doral, Florida. Must be able to work 7am-4pm </p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and customers professionally at the reception area and direct them to the appropriate resource or department.</p><p>• Prepare accurate customer pricing information and deliver quotes in a timely and courteous manner.</p><p>• Respond to inbound inquiries by phone and assist customers with service-related questions, requests, and updates.</p><p>• Place outbound calls as needed to follow up on customer needs, confirm details, or provide additional support.</p><p>• Enter customer and order information carefully into internal records to help maintain accurate documentation.</p><p>• Perform day-to-day administrative duties that support smooth customer service operations and front-office efficiency.</p><p>• Coordinate routine office support tasks, including handling general inquiries and maintaining an orderly customer-facing area.</p>
- 2026-11-07T00:00:00Z
- White Plains, NY
- remote
- Temporary to Hire
- 19 - 20 USD / Hourly
- <p>We are looking for a dependable Customer Service Representative for a contract opportunity supporting business customers in White Plains, New York. This part-time role is ideal for someone who thrives in a fast-paced service setting, enjoys solving issues, and can balance customer communication with administrative follow-up. </p><p><br></p><p>For this role, we are seeking candidates who are skilled in speaking both spanish and english fluently. </p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain accurate order details, service notes, credits, and related information within internal systems.</p><p>• Create special orders and process customer requests while ensuring all documentation is complete and up to date.</p><p>• Handle a steady volume of inbound and occasional outbound calls while delivering clear, courteous, and solution-focused support.</p><p>• Escalate complex service issues when needed and follow through to help ensure timely resolution.</p><p>• Support daily operational workflows by monitoring account activity and maintaining organized customer records.</p><p>• Participate in training activities, including system learning and scenario-based practice, to build confidence and accuracy in the role.</p>
- 2026-11-13T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary / Contract
- 16.15 - 18.7 USD / Hourly
- <p>We are looking for a fully-on-site bilingual Spanish-speaking Customer Service Representative to support customer interactions in our Jacksonville, Florida offices. This Contract position is ideal for someone who communicates clearly, handles a high volume of calls effectively, and delivers dependable service across each customer touchpoint. The role focuses on assisting customers by phone, processing requests accurately, and helping maintain a smooth and responsive service experience.</p><p><br></p><p>Responsibilities:</p><p>• Ability to work Monday- Friday in our Jacksonville, Florida offices </p><p>• Handle incoming customer calls in both English and Spanish, providing courteous and efficient support.</p><p>• Make outbound calls as needed to follow up on customer questions, service needs, or order-related matters.</p><p>• Enter orders and update customer information with accuracy while maintaining detailed records.</p><p>• Resolve routine service issues by identifying customer needs and offering appropriate solutions.</p><p>• Respond to inquiries about products, services, account details, and order status in a timely manner.</p><p>• Maintain a detail-oriented and customer-focused approach while managing multiple interactions throughout the day.</p><p>• Support call center operations by documenting conversations clearly and escalating complex concerns when necessary.</p>
- 2026-11-10T00:00:00Z
- Roanoke, VA
- onsite
- Temporary to Hire
- 17 - 17 USD / Hourly
- <p>We are looking for a Patient Access Specialist to support front-end patient services in a busy healthcare setting in Roanoke, Virginia. This contract to permanent oppportunity is ideal for someone who enjoys helping patients, maintaining accurate information, and keeping daily administrative workflows organized. The person in this role will serve as a key point of contact for patients and visitors while helping ensure each interaction is handled efficiently and professionally.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors in a courteous manner and create a welcoming experience from arrival through check-in.</p><p>• Complete patient intake tasks by entering demographic details, confirming coverage information, and maintaining accurate records.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with follow-up changes to support clinic operations.</p><p>• Receive payments such as co-pays and reconcile daily collections with accuracy and attention to detail.</p><p>• Partner with medical and administrative staff to keep patient movement and office activity running smoothly throughout the day.</p><p>• Respond to patient questions and concerns with professionalism, and route more complex issues to the appropriate team members when needed.</p><p>• Safeguard sensitive health information by following privacy standards and established confidentiality procedures.</p>
- 2026-10-30T00:00:00Z
- Bristol, PA
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for a Customer Service Representative to support day-to-day customer interactions for a long-term contract opportunity in Bristol, PA. This position focuses on delivering prompt, attentive assistance by phone while accurately entering orders and resolving routine service questions. The ideal candidate is comfortable handling a steady volume of inbound and outbound communication and maintaining a positive experience for every customer.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with care and provide clear, timely assistance for service-related inquiries.</p><p>• Enter customer orders accurately into the appropriate system and verify key details to help ensure smooth processing.</p><p>• Place outbound calls as needed to confirm information, provide updates, or follow up on outstanding requests.</p><p>• Address customer concerns by identifying issues, explaining available solutions, and escalating more complex matters when appropriate.</p><p>• Maintain organized and accurate records of customer interactions, order activity, and follow-up actions.</p><p>• Work closely with internal teams to share relevant information and support efficient resolution of customer needs.</p>
- 2026-11-11T00:00:00Z
- Richmond, VA
- onsite
- Temporary / Contract
- 19.95 - 23.1 USD / Hourly
- We are looking for a Customer Service Representative to support vendor and client account servicing in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works efficiently in a high-volume environment, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, guide them through payment and registration-related questions, and help ensure account details are complete and correct.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Provide clear guidance on payment methods, registration steps, and account setup expectations while delivering a positive customer experience.<br>• Enter new information and revise existing records in internal databases with a high level of accuracy and attention to detail.<br>• Record customer conversations, status changes, and planned next steps to maintain complete and organized account histories.<br>• Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still outstanding.<br>• Examine account data to identify inconsistencies, investigate the source of issues, and work directly with customers to correct them.<br>• Partner with internal teams to help move account requests forward and support timely issue resolution.<br>• Achieve daily performance targets related to call activity, service quality, productivity, and overall customer support effectiveness.
- 2026-11-12T00:00:00Z
- Pittsburgh, PA
- onsite
- Temporary / Contract
- 20 - 25 USD / Hourly
- <p>We are looking for a Customer Service Representative to support customers from our Pittsburgh, Pennsylvania location through a Contract - hire opportunity. In this role, you will serve as a primary point of contact for callers, provide timely assistance, and ensure each interaction is handled with professionalism and care. The ideal candidate is comfortable managing a high volume of communication, entering order details accurately, and delivering dependable service in a call center environment. Monday - Friday on site 8:30am - 5pm, pay range $20 - $25/hr based off experience.</p><p><br></p><p><br></p><p><br></p>
- 2026-10-29T00:00:00Z