<p>We are looking for a Patient Access Specialist to support front-end patient services in a busy healthcare setting in Roanoke, Virginia. This contract to permanent oppportunity is ideal for someone who enjoys helping patients, maintaining accurate information, and keeping daily administrative workflows organized. The person in this role will serve as a key point of contact for patients and visitors while helping ensure each interaction is handled efficiently and professionally.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors in a courteous manner and create a welcoming experience from arrival through check-in.</p><p>• Complete patient intake tasks by entering demographic details, confirming coverage information, and maintaining accurate records.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with follow-up changes to support clinic operations.</p><p>• Receive payments such as co-pays and reconcile daily collections with accuracy and attention to detail.</p><p>• Partner with medical and administrative staff to keep patient movement and office activity running smoothly throughout the day.</p><p>• Respond to patient questions and concerns with professionalism, and route more complex issues to the appropriate team members when needed.</p><p>• Safeguard sensitive health information by following privacy standards and established confidentiality procedures.</p>
<p>We are looking for a fully-on-site bilingual Spanish-speaking Customer Service Representative to support customer interactions in our Jacksonville, Florida offices. This Contract position is ideal for someone who communicates clearly, handles a high volume of calls effectively, and delivers dependable service across each customer touchpoint. The role focuses on assisting customers by phone, processing requests accurately, and helping maintain a smooth and responsive service experience.</p><p><br></p><p>Responsibilities:</p><p>• Ability to work Monday- Friday in our Jacksonville, Florida offices </p><p>• Handle incoming customer calls in both English and Spanish, providing courteous and efficient support.</p><p>• Make outbound calls as needed to follow up on customer questions, service needs, or order-related matters.</p><p>• Enter orders and update customer information with accuracy while maintaining detailed records.</p><p>• Resolve routine service issues by identifying customer needs and offering appropriate solutions.</p><p>• Respond to inquiries about products, services, account details, and order status in a timely manner.</p><p>• Maintain a detail-oriented and customer-focused approach while managing multiple interactions throughout the day.</p><p>• Support call center operations by documenting conversations clearly and escalating complex concerns when necessary.</p>
We are looking for a Customer Service Representative to join a team for a long-term contract opportunity. This onsite role supports multiple active contracts and requires someone who can communicate clearly, stay organized, and manage documentation with accuracy. The ideal candidate brings strong customer service experience, confidence using Microsoft Office tools such as Excel and Outlook, and the ability to handle a high-volume workload in an organized office setting.<br><br>Responsibilities:<br>• Provide onsite customer service and administrative support for a portfolio of 10 to 15 contracts, ensuring timely and accurate follow-through.<br>• Respond to inbound inquiries and place outbound calls as needed to gather information, resolve issues, and maintain service quality.<br>• Maintain and organize contract-related records, forms, and supporting documentation in accordance with established processes.<br>• Assist with order entry and related data updates while checking details for completeness and accuracy.<br>• Use Microsoft Office applications, including Excel and Outlook, to track activity, manage communications, and prepare routine reports.<br>• Coordinate with internal teams and stakeholders to help move contract-related tasks forward and address service needs promptly.<br>• Monitor documentation status and follow up on missing or incomplete information to keep contract support activities on schedule.
<p>We are looking for a Customer Service Representative to support day-to-day customer interactions for a long-term contract opportunity in Bristol, PA. This position focuses on delivering prompt, attentive assistance by phone while accurately entering orders and resolving routine service questions. The ideal candidate is comfortable handling a steady volume of inbound and outbound communication and maintaining a positive experience for every customer.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with care and provide clear, timely assistance for service-related inquiries.</p><p>• Enter customer orders accurately into the appropriate system and verify key details to help ensure smooth processing.</p><p>• Place outbound calls as needed to confirm information, provide updates, or follow up on outstanding requests.</p><p>• Address customer concerns by identifying issues, explaining available solutions, and escalating more complex matters when appropriate.</p><p>• Maintain organized and accurate records of customer interactions, order activity, and follow-up actions.</p><p>• Work closely with internal teams to share relevant information and support efficient resolution of customer needs.</p>
<p>We are looking for a Customer Service Representative to support patient-facing operations across urgent care and outpatient laboratory settings in Nashua, NH. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.</p>
We are looking for a Customer Service Representative to support a busy service environment in Birmingham, Alabama. This Contract position is ideal for someone who communicates clearly, delivers attentive support, and handles customer interactions with professionalism. The person in this role will assist callers, process customer information accurately, and help create a positive experience across each point of contact.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, empathy, and a solutions-focused approach.<br>• Assist customers with questions, service requests, and issue resolution while maintaining a high level of satisfaction.<br>• Enter orders and update customer information accurately within internal systems.<br>• Manage a steady volume of interactions in a call center setting while meeting service expectations.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates.<br>• Document customer conversations, actions taken, and outcomes clearly for ongoing service continuity.
<p>We are looking for a Customer Service Representative to support a manufacturing-related operation in Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, handles customer concerns effectively, and stays organized in a fast-paced service environment. The person in this role will assist callers with program-related questions, document interactions thoroughly, and help ensure a positive customer experience across phone and email channels.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls promptly, maintaining a courteous and attentive communication style throughout each interaction.</p><p>• Investigate customer questions related to photo enforcement programs and provide clear, accurate information to resolve concerns.</p><p>• Record complete and precise notes from each customer interaction in the appropriate system on a daily basis.</p><p>• Escalate complex or sensitive issues to the Team Lead quickly to support timely resolution.</p><p>• Guide customers through payment processing, including assistance with credit card transactions for violations.</p><p>• Review work email and internal communication channels each day to stay current on updates and service needs.</p><p>• Support additional customer service and administrative tasks as needed to meet team objectives.</p><p><br></p><p>The salary range for this position is $18 to $18.50. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
We are looking for a Customer Service Representative to support learners with timely, thoughtful assistance while delivering a positive service experience. This contract opportunity with potential for a permanent role is based in Minneapolis, Minnesota, and is ideal for someone who communicates clearly, stays organized, and works confidently in a fast-moving support environment. The person in this role will help resolve questions, guide users through technical or service-related issues, and collaborate closely with teammates to ensure consistent support.<br><br>Responsibilities:<br>• Assist learners by responding to questions and concerns with professionalism, empathy, and clear follow-through.<br>• Investigate service issues, identify practical solutions, and use available resources to resolve concerns efficiently.<br>• Manage daily support tasks in a timely manner while maintaining dependable attendance and meeting workflow expectations.<br>• Communicate effectively with team members to share updates, escalate complex matters, and contribute to smooth service operations.<br>• Use platforms such as Microsoft Office, Outlook, Teams, Zendesk, and other support tools to document interactions and complete assigned work.<br>• Help users navigate basic device or platform difficulties by providing step-by-step troubleshooting assistance.<br>• Maintain accurate records of customer interactions, resolutions, and next steps within the appropriate systems.<br>• Adapt to changing priorities and service needs in a fast-paced environment while continuing to deliver high-quality support.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Florence, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. </p><p><br></p><p><strong> Why Join Us? </strong></p><ul><li>Opportunity to transition into a permanent position </li><li>Meaningful work supporting a mission-driven organization </li><li>Collaborative and supportive team environment </li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees </li></ul><p><strong>Key Responsibilities </strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency. </li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources. </li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail. </li><li>Document customer interactions thoroughly to ensure complete and up-to-date records. </li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates. </li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals. </li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution. </li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others. </li><li>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</li></ul>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Crandon, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Fond du Lac, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Chilton, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Customer Service Representative to join a well-established manufacturing organization in Lakewood, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating order-related activity, and working across both domestic and international accounts. The person in this role will serve as a key point of contact for product questions, order updates, and issue resolution while helping maintain smooth day-to-day sales operations.<br><br>Responsibilities:<br>• Manage customer orders from receipt through entry and follow-up, ensuring accurate information and timely processing.<br>• Prepare customer quotations and create invoices for domestic and international accounts, including freight-related calculations when needed.<br>• Coordinate shipping paperwork and export documentation to support international deliveries and compliance requirements.<br>• Respond to incoming calls and inquiries from distributors, dental offices, commercial clients, and sales partners regarding products, order progress, and related requests.<br>• Establish and maintain dealer records, distribute dealer application materials, and support account setup activities.<br>• Handle returns and customer complaint cases by documenting issues, submitting required records, and arranging credits when appropriate.<br>• Produce routine reports, organize files, and maintain documentation needed for customer service and sales support functions.<br>• Partner with sales operations to research pricing concerns, assist with customer communications, and support onboarding and training for new team members.
We are seeking Customer Service Representatives to support members enrolled in Medicare and Medicaid programs. This is an excellent opportunity for individuals with healthcare customer service experience who enjoy helping others and providing exceptional phone, chat, and email support. <br> In this role, you will serve as a key point of contact for members, assisting with questions, scheduling needs, insurance verification, and general account support. Successful candidates will have strong communication skills, detail oriented phone presence, attention to detail, and the ability to navigate multiple systems efficiently. <br> Responsibilities Handle inbound and outbound calls with Medicare and Medicaid members Respond to member inquiries through phone, email, and chat platforms Obtain and update patient information accurately in scheduling systems Verify insurance eligibility and identify payer sources Review and update demographic information and consent forms Schedule and reschedule appointments as needed Route messages or transfer calls to physicians, nurses, or appropriate departments Create new patient accounts when necessary Import registration documents into electronic health records (EHR) Maintain patient confidentiality and adhere to all HIPAA and company policies
We are looking for a Customer Service Representative to support customers and sales partners in Woodridge, Illinois within the agriculture industry. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced environment, enjoys resolving order-related issues, and takes pride in delivering dependable service. In this role, you will oversee the full order lifecycle, respond to customer inquiries, and help ensure accurate account management throughout the business year.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers and sales representatives, providing timely support for questions, orders, and service needs.<br>• Coordinate the complete order process from initial entry through final resolution, including updates, confirmations, tracking, claims, and returns.<br>• Process daily transactions accurately within the order management system and B2B platform while maintaining detailed and organized records.<br>• Monitor customer accounts to preserve order accuracy, pricing consistency, shipment status, substitutions, and product availability across the season.<br>• Prepare, organize, and maintain sales order documentation and deliver requested reports to internal teams or customers.<br>• Share important timelines, inventory updates, and vendor-related information with customers to support informed decision-making.<br>• Build strong working relationships with customers, vendors, sales teams, and internal departments to promote a high level of service.<br>• Manage a high volume of inbound and outbound calls while prioritizing tasks, addressing concerns, and recommending effective solutions.<br>• Support cross-functional coverage, contribute to special projects, and assist with system testing, training, and process improvement efforts when needed.
<p>A growing organization is hiring Customer Service Representatives to support customers and provide exceptional service.</p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound customer inquiries via phone and email</li><li>Resolve customer issues and escalations</li><li>Enter and update information within CRM systems</li><li>Process orders and account updates</li><li>Collaborate with internal teams to ensure customer satisfaction</li></ul><p><br></p>
We are looking for a Customer Service Representative to support customers through a fast-paced call center environment in Carrollton, Texas. This is a Contract position focused on delivering helpful, attentive service while handling inbound inquiries and completing accurate order entry tasks. The ideal candidate is comfortable speaking with customers by phone, resolving routine issues efficiently, and maintaining a positive experience with every interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls with accuracy and a service-focused approach<br>• Enter customer orders and update account information carefully to ensure complete and correct records<br>• Assist callers with product, service, and order-related questions by providing clear and timely information<br>• Make outbound calls when follow-up is needed to confirm details, provide updates, or resolve open items<br>• Document customer interactions thoroughly so that requests, concerns, and next steps are properly tracked<br>• Address routine service issues by identifying customer needs and guiding them toward appropriate solutions<br>• Maintain consistent call quality and productivity standards while managing a steady volume of customer contacts
We are looking for a Customer Service Representative to support a non-profit organization by delivering helpful, attentive service to customers and community members in Madison, Wisconsin. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced call center setting, and takes pride in resolving questions efficiently. The person in this role will manage inbound interactions, complete accurate order entry, and provide dependable assistance that reflects the organization’s service-focused mission.<br><br>Responsibilities:<br>• Respond to incoming customer calls with care, patience, and a solutions-oriented approach.<br>• Provide clear information about services, requests, and next steps while ensuring each interaction is handled accurately.<br>• Enter orders and service details into internal systems with a high level of precision and timeliness.<br>• Support customers through phone-based communication, including both inbound conversations and outbound follow-up when needed.<br>• Resolve routine concerns efficiently and escalate more complex issues to the appropriate team members.<br>• Maintain complete and accurate records of customer interactions, requests, and outcomes.<br>• Deliver consistent service that aligns with the standards and mission of a non-profit environment.
<p>We are seeking a professional and customer-focused <strong>Customer Service Representative</strong> to join a growing team. This role will serve as the primary point of contact for customers, providing support, answering questions, resolving concerns, and delivering a positive customer experience.</p><p><br></p><p>The Customer Service Representative will be over:</p><ul><li>Answer inbound calls, emails, and customer inquiries in a professional and timely manner.</li><li>Assist customers with account questions, service requests, order updates, and issue resolution.</li><li>Document customer interactions accurately within company systems.</li><li>Research and resolve customer concerns while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department when necessary.</li></ul>
<p>We are looking for a dependable and welcoming Receptionist to support daily front-of-house operations. This contract position is ideal for someone who enjoys creating an excellent guest experience while balancing administrative support, phone coverage, and hands-on coordination throughout the day. The right person brings strong communication skills, pays close attention to details, and is comfortable representing the workplace when interacting with visitors and high-visibility guests.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors warmly and create a positive first impression for guests, staff, and external partners.</p><p>• Manage incoming calls through a multi-line phone system, direct inquiries efficiently, and relay messages accurately.</p><p>• Oversee reception area activities to ensure the space remains organized, presentable, and ready for guests at all times.</p><p>• Provide administrative assistance such as scheduling support, coordination of day-to-day office needs, and follow-up on routine requests.</p><p>• Assist with hospitality-related tasks, including preparing for meetings, coordinating catering needs, and supporting on-site events.</p><p>• Take initiative in identifying small details that improve the overall guest and workplace experience.</p><p>• Communicate clearly with the broader team to share updates, escalate issues, and help maintain smooth daily operations.</p><p>• Support visits involving high-profile guests with discretion, excellence, and a strong service mindset.</p>
<p>We are looking for a Patient Service Representative to support a busy healthcare team in Langhorne, PA. This is a Contract position focused on delivering a welcoming patient experience through appointment coordination, registration support, and responsive service over the phone and in person. The ideal candidate is organized, patient-focused, and comfortable managing a high volume of inquiries while maintaining accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointments, confirm scheduling details, and help maintain an efficient calendar for clinical services.</p><p>• Welcome patients and visitors, provide clear guidance, and address routine service questions with professionalism and empathy.</p><p>• Complete registration activities by collecting and updating demographic, insurance, and other required patient information accurately.</p><p>• Handle incoming calls promptly, assist with appointment requests, and direct inquiries to the appropriate department when needed.</p><p>• Support front-end patient service operations by ensuring records are current and administrative tasks are completed in a timely manner.</p><p>• Communicate clearly with patients regarding visit preparation, office procedures, and next steps related to their appointments.</p>
<p>We are looking for a <strong>Patient Service Representative</strong> to support front-desk operations for emergency services in Northeast Philadelphia area, PA. This part-time contract opportunit<strong>y</strong> is ideal for someone who enjoys creating a welcoming patient experience while handling registration and insurance intake with accuracy. The schedule includes a mix of daytime, evening, weekend, and alternating shifts, making this a great opportunity for candidates seeking part-time hours and flexible availability.</p><p><br></p><p>Responsibilities:</p><ul><li>Welcome patients and visitors in a courteous manner and provide clear guidance during arrival and check-in.</li><li>Complete registration for patients receiving care in emergency and maternity service areas, ensuring demographic details are recorded accurately.</li><li>Collect insurance information from patients and verify that coverage details are entered correctly into the appropriate systems.</li><li>Support patient intake by reviewing required information and addressing routine questions related to registration procedures.</li><li>Coordinate with clinical and administrative teams to help maintain an organized and efficient front-desk workflow.</li><li>Manage high-volume interactions with professionalism while maintaining attention to detail in patient records.</li><li>Provide service-oriented assistance over the phone and in person for scheduling-related and general patient service needs.</li></ul><p><br></p>
<p><strong>IT Manager</strong></p><p><br></p><p><strong>Overview</strong></p><p>Growing organization is seeking an experienced IT Manager to lead infrastructure operations, security initiatives, and enterprise technology platforms. This is a hands-on leadership role responsible for maintaining secure and reliable IT systems while supporting business operations and technology modernization efforts.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead day-to-day infrastructure, systems administration, and cybersecurity operations.</li><li>Manage Microsoft cloud services, identity platforms, collaboration tools, and hybrid environments.</li><li>Oversee network, server, storage, virtualization, backup, and disaster recovery solutions.</li><li>Support cybersecurity programs, risk management initiatives, audits, and regulatory compliance efforts.</li><li>Coordinate technology projects, system upgrades, and continuous improvement activities.</li><li>Provide technical leadership, mentorship, and escalation support for the IT team.</li><li>Maintain documentation, policies, procedures, and operational best practices.</li></ul>
We are looking for an experienced IT Manager to lead technology operations for our manufacturing organization in Albany, New York. This position combines strategic oversight with active technical leadership, ensuring systems remain secure, dependable, and aligned with business goals. The successful candidate will guide compliance efforts, strengthen infrastructure standards, and communicate effectively with stakeholders across all levels of the company.<br><br>Responsibilities:<br>• Direct daily IT operations, set team priorities, and support employee development through coaching, performance feedback, and workload planning.<br>• Create, implement, and maintain technology policies and operating standards covering security, user access, system changes, backup practices, recovery readiness, asset control, and acceptable use.<br>• Lead the organization's Level 2 compliance activities by coordinating assessments, tracking corrective actions, maintaining evidence, and monitoring ongoing adherence to requirements.<br>• Prepare and update security governance materials, including the System Security Plan and related remediation tracking documentation.<br>• Manage core cybersecurity functions such as user access reviews, patch deployment, endpoint safeguards, backup testing, and incident response coordination.<br>• Maintain complete and accurate records for hardware, software, network components, and technical procedures to support operational visibility and audit readiness.<br>• Oversee service desk performance by reviewing support metrics, identifying recurring issues, and driving improvements in response times and system reliability.<br>• Assess technology needs and recommend investments in infrastructure, security tools, software platforms, and related solutions that support business objectives.<br>• Administer vendor and partner relationships, including managed service providers, consultants, contract oversight, and renewal planning.<br>• Develop and monitor the IT budget while providing executive leadership with updates on risks, project status, operational performance, and compliance progress.
<p>We are seeking an IT Manager who will serve as the primary technology leader and day-to-day administrator for the organization's IT systems. This individual will manage Microsoft cloud technologies, end-user support, cybersecurity, infrastructure, and vendor relationships while ensuring reliable technology services for office and field-based employees.</p><p>This is a highly visible role that requires strong technical skills, excellent customer service, and the ability to thrive in a fast-paced environment supporting users with varying levels of technical proficiency.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, and related services</li><li>Manage Microsoft Entra ID (Azure AD), identity management, authentication, and access controls</li><li>Support Windows endpoints, laptops, mobile devices, and company hardware</li><li>Provide responsive technical support to office and field personnel</li><li>Manage onboarding, offboarding, user provisioning, and permissions</li><li>Maintain cybersecurity controls, patch management, endpoint protection, and security best practices</li><li>Administer network infrastructure, wireless systems, and connectivity solutions</li><li>Manage IT vendors, service providers, and technology-related contracts</li><li>Track and maintain hardware, software licensing, and IT asset inventory</li><li>Lead initiatives to improve system reliability, security, and operational efficiency</li><li>Create and maintain IT documentation, standards, and procedures</li></ul><p><br></p>