We are looking for a skilled PC Technician to join our team on a contract basis in Bridgeview, Illinois. This position involves providing technical support, troubleshooting hardware and software issues, and ensuring smooth operation of computer systems within a manufacturing environment. Bring your expertise in computer systems and problem-solving to help maintain efficiency and reliability.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware and software.<br>• Perform routine maintenance and updates on computer systems to ensure optimal performance.<br>• Install and configure software and hardware according to company standards.<br>• Provide technical support to users, addressing concerns and answering questions about system functionality.<br>• Maintain accurate records of repairs, installations, and system updates.<br>• Collaborate with team members to identify and address recurring technical challenges.<br>• Ensure systems comply with company policies and security protocols.<br>• Set up and deploy new PCs and equipment as required.<br>• Test and evaluate new hardware or software solutions for potential implementation.<br>• Assist with network connectivity troubleshooting and basic server maintenance tasks.
We are looking for a detail-oriented Help Desk Analyst to join our team in Kalamazoo, Michigan. In this role, you will assist with technical support, equipment upgrades, and troubleshooting tasks. This is a long-term contract position ideal for individuals with a strong foundation in technology and a passion for problem-solving.<br><br>Responsibilities:<br>• Provide hands-on technical support for equipment setups, swaps, and upgrades.<br>• Perform troubleshooting and maintenance for Chromebooks, PCs, and related devices.<br>• Conduct equipment refreshes to ensure systems are up-to-date and operating efficiently.<br>• Assist users with hardware and software issues, delivering clear and effective solutions.<br>• Maintain accurate documentation of technical support activities and resolutions.<br>• Collaborate with team members to identify and implement process improvements.<br>• Ensure all workstations are configured and functioning according to company standards.<br>• Respond promptly to technical inquiries and deliver exceptional customer service.<br>• Test and verify the functionality of updated or replaced equipment.<br>• Stay informed about emerging technologies to enhance support capabilities.
<p>The Acute Coding Appeals Specialist reviews and writes appeals for inpatient DRG denials to support accurate code assignment and reimbursement. This role applies advanced ICD-10, DRG, CMS, and payer-specific knowledge to defend coding decisions, ensure compliance, and address billing and documentation concerns.</p><p><br></p><p>Key Responsibilities</p><ul><li>Review inpatient DRG denials and draft well-supported appeal letters using ICD-10-CM/PCS, HCPCS, NCCI, CMS, and CMG guidelines.</li><li>Analyze clinical documentation to validate the originally assigned DRG and ensure compliance with regulatory standards.</li><li>Research payer policies, government regulations, and industry guidelines to strengthen appeal arguments.</li><li>Maintain detailed documentation, tracking spreadsheets, and root cause analyses for denial trends.</li><li>Collaborate with client coding and CDI teams to provide education based on appeal outcomes.</li><li>Meet established productivity and quality standards while maintaining coding certification requirements.</li><li>Stay current on coding updates, regulatory changes, and reimbursement rules.</li><li>Deliver professional, organized, and customer-focused communication with clients.</li></ul>
We are looking for a detail-oriented individual to join our team as a QE contract employee in West Henrietta, New York. In this contract position, you will play a key role in assembling and preparing quarterly statement packages for delivery, ensuring they meet quality and production standards. This opportunity is ideal for someone with strong organizational skills and experience working with office equipment.<br><br>Responsibilities:<br>• Compile quarterly statement packages based on client-specific requirements and prepare them for delivery.<br>• Ensure all packages include necessary documents such as tax notices, employee 1099 and W2 forms, and additional reports.<br>• Operate and maintain office equipment including mail metering machines, PCs, label printers, and shipping tools.<br>• Monitor production timelines and adhere to quality standards to ensure timely delivery.<br>• Organize and track packages to ensure accuracy and efficient processing.<br>• Collaborate with team members to improve workflow and maintain high service levels.<br>• Address any issues with equipment or packaging processes promptly to avoid delays.<br>• Perform regular quality checks on assembled packages to ensure completeness and accuracy.<br>• Maintain accurate records of processed packages and delivery schedules.<br>• Assist in troubleshooting and resolving operational challenges during peak periods.
We are looking for a dedicated Help Desk Analyst to provide efficient technical support for a paper and packaging industry client located in Kalamazoo, Michigan. This is a long-term contract position that requires onsite presence to ensure seamless operations and assist in resolving IT-related challenges. The ideal candidate will play a key role in maintaining hardware and software systems while delivering exceptional service to users.<br><br>Responsibilities:<br>• Diagnose and address basic IT issues to minimize downtime and ensure smooth operations.<br>• Prepare and configure PCs and laptops through imaging and setup processes.<br>• Set up and maintain workstations, ensuring proper functionality and accessibility.<br>• Install and connect printers and other hardware devices to the network.<br>• Perform routine troubleshooting for hardware, software, and connectivity issues.<br>• Conduct hardware upgrades and installations to meet evolving user needs.<br>• Provide technical support for software installations and resolve application-related problems.<br>• Assist in maintaining a data center environment, ensuring optimal system performance.<br>• Deliver desktop support by addressing user concerns and resolving technical issues.<br>• Collaborate with team members to enhance IT service delivery and improve system reliability.
We are looking for a dedicated Tech Support Manager to oversee IT Service Desk operations in our communications-focused organization based in Raleigh, North Carolina. In this role, you will lead a team of technicians, ensuring excellent customer service, efficient ticket management, and effective knowledge-sharing practices. The ideal candidate will have a hands-on approach, strong technical expertise, and proven leadership skills to mentor staff and enhance overall service delivery.<br><br>Responsibilities:<br>• Lead and manage the IT Service Desk team, ensuring efficient handling of support requests and maintaining high service quality.<br>• Develop and implement strategies to keep user PCs secure, updated, and performing optimally.<br>• Mentor and train team members to enhance their technical skills and attention to detail.<br>• Conduct regular team meetings, performance reviews, and escalate incidents when necessary.<br>• Build strong relationships with stakeholders and align IT service delivery to meet business needs.<br>• Oversee PC inventory, including asset management, lifecycle planning, and procurement processes.<br>• Ensure timely resolution of hardware and software issues, including patch management.<br>• Monitor and improve team metrics, KPIs, and customer satisfaction surveys to drive service excellence.<br>• Collaborate with other departments, including cybersecurity and IT leadership, to optimize operations.<br>• Stay updated on industry trends and recommend improvements to tools, processes, and service strategies.
We are looking for an experienced Infrastructure Administrator to join our dynamic team in Mankato, Minnesota. In this role, you will play a key part in ensuring the stability, scalability, and performance of IT systems across multiple business locations. This position requires a hands-on approach to managing hardware, software, and network connectivity while collaborating with cross-functional teams to optimize infrastructure operations.<br><br>Responsibilities:<br>• Design, implement, and oversee IT infrastructure projects, ensuring smooth execution and successful installation of upgrades and solutions.<br>• Troubleshoot, maintain, and install hardware and software to support users and critical systems across multiple locations.<br>• Configure, monitor, and resolve issues related to network connectivity and server equipment, including on-site and remote systems.<br>• Research and recommend innovative technologies to enhance security, streamline processes, and improve infrastructure capabilities.<br>• Develop and maintain comprehensive documentation for IT policies, procedures, and system operations.<br>• Act as a point of escalation for technical challenges, providing support to both local and remote users.<br>• Collaborate with stakeholders and IT team members to minimize downtime and ensure compliance with organizational standards.<br>• Travel to various company sites to manage infrastructure setups, hardware deployments, and troubleshooting as needed.
<p>The Inpatient/DRG Validation Coding Auditor is responsible for reviewing acute inpatient medical records to ensure accurate coding, compliant documentation, and appropriate DRG assignment. The role focuses on identifying coding errors, ensuring regulatory compliance, optimizing reimbursement, and providing education and feedback to coders and CDI teams.</p><p><br></p><p>Key Responsibilities</p><ul><li>Perform detailed audits of inpatient records to validate <strong>ICD-10-CM/PCS coding</strong>, DRG assignment (MS-DRG, APR-DRG, TRICARE), and clinical documentation accuracy.</li><li>Ensure documentation supports coded diagnoses, procedures, severity of illness, and resource utilization.</li><li>Identify overpayments and underpayments through claim analysis (including 30-day lookbacks).</li><li>Provide clear, compliant audit recommendations aligned with Official Coding Guidelines and AHA Coding Clinics.</li><li>Partner with CDI specialists to identify documentation improvement and query opportunities.</li><li>Maintain productivity, quality standards, and client turnaround expectations.</li><li>Stay current on regulatory changes, reimbursement policies, and coding updates.</li><li>Contribute to process improvement initiatives and compliance risk identification.</li></ul><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Northlake, Texas. This long-term contract position involves providing technical assistance and support to ensure smooth operation of hardware, software, and specialized systems within a manufacturing environment. The role requires a proactive individual who excels at troubleshooting, customer service, and adapting to a fast-paced workplace.</p><p><br></p><p><strong>Title: Desktop Support </strong></p><p><strong>Location: Northlake, Tx </strong></p><p><strong>Duration: 2-3 months contract </strong></p><p><strong>Pay: $25-30 per hour</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive hardware and software support for devices such as PCs, laptops, printers, and iPads used in a manufacturing setting.</p><p>• Manage equipment setups, relocations, and onboarding processes for new users while handling peripheral procurement.</p><p>• Image and reimage devices efficiently using specialized tools and systems.</p><p>• Provide technical assistance for Microsoft 365 applications, including Outlook, Teams, and Excel.</p><p>• Support proprietary manufacturing systems, with training provided for specific applications.</p><p>• Ensure adherence to safety protocols, including wearing appropriate gear like lab coats, safety shoes, and hair or beard nets when on the production floor.</p><p>• Respond promptly to technical issues, demonstrating strong problem-solving skills and prioritizing customer satisfaction.</p><p>• Collaborate effectively with end users to address technical concerns while maintaining a high level of professionalism.</p><p>• Troubleshoot hardware and software problems, ensuring minimal disruption to operations.</p><p>• Maintain a detailed inventory of devices and peripherals while ensuring timely updates and replacements.</p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.</p><p>• Manage the onboarding and offboarding process, including account provisioning and user setup.</p><p>• Configure and deploy PCs, workstations, and peripheral devices for end users.</p><p>• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.</p><p>• Maintain and manage Azure environments, ensuring optimal performance and security.</p><p>• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.</p><p>• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.</p><p>• Document processes and solutions thoroughly to ensure consistency and quality.</p><p>• Collaborate with team members to provide excellent service and proactive support.</p><p>• Communicate effectively with end users and stakeholders to address technical concerns.</p>
We are looking for an experienced IT Helpdesk specialist to join our team in New York, New York. This role requires working on-site five days a week, providing comprehensive technical support to approximately 350 users both locally and remotely. The ideal candidate will bring a strong background in Microsoft technologies and a proactive approach to troubleshooting and problem-solving.<br><br>Responsibilities:<br>• Deliver timely and effective technical support to local and remote users, addressing hardware, software, and network issues.<br>• Manage and maintain Microsoft Active Directory and Entra Identity systems to ensure seamless user access and security.<br>• Configure, deploy, and support Windows 365 Cloud PCs and Microsoft Surface or Lenovo X1 Carbon laptops.<br>• Administer Microsoft Intune and Group Policy to oversee device management and security policies.<br>• Provide support for Microsoft Office Suite applications, ensuring optimal functionality for end users.<br>• Troubleshoot and resolve VPN connectivity problems to ensure secure and reliable remote access.<br>• Utilize ticketing systems to track, prioritize, and resolve service desk requests efficiently.<br>• Offer assistance with specialized software such as Bluebeam, TeamViewer, and Sage 50 Accounting Software as needed.<br>• Collaborate with team members to enhance IT processes and improve overall user experience.<br>• Maintain detailed documentation of issues, solutions, and system configurations for future reference.
We are looking for an experienced Project Manager - Senior Network Engineer to join our team on a Contract to permanent position in Davenport, Iowa. In this role, you will lead the deployment and implementation of network, server, and Microsoft-related projects, ensuring seamless execution and delivery. You will also play a pivotal role in security operations, contributing technical expertise to incident response activities.<br><br>Responsibilities:<br>• Oversee the deployment and configuration of network, server, and Microsoft-related projects, ensuring all deliverables meet specifications.<br>• Provide technical leadership in physical networking, Windows and Linux server environments, and the Microsoft ecosystem, including Microsoft Entra ID and Microsoft 365.<br>• Troubleshoot and resolve issues with Windows PCs, MacOS, printers, firewalls, switches, and other infrastructure components.<br>• Collaborate with security teams to offer technical expertise during incident response activities.<br>• Manage infrastructure projects from inception to completion, adhering to timelines and quality standards.<br>• Communicate technical solutions clearly to both technical teams and non-technical stakeholders.<br>• Optimize server and network performance through proactive monitoring and maintenance.<br>• Ensure compliance with security protocols and implement best practices across systems.<br>• Conduct system upgrades and migrations to maintain up-to-date infrastructure.<br>• Document processes and provide training to enhance team capabilities.
<p>We’re looking for a Help Desk Analyst to serve as the first point of contact for internal technical support. You’ll handle incoming tickets, resolve common issues, and provide excellent customer service across the organization.</p><p><strong>What You’ll Do:</strong></p><ul><li>Respond to tickets, calls, and chat-based support requests</li><li>Resolve password resets, account issues, and software troubleshooting</li><li>Support PCs, laptops, mobile devices, and office equipment</li><li>Guide users through basic troubleshooting steps</li><li>Document solutions and maintain knowledge-base articles</li><li>Escalate issues that require specialized support</li></ul><p><br></p>