<p>IT Security Consultant</p><p>We are accepting applications for an IT Security Analyst which involves a variety of responsibilities aimed at protecting an organization's computer networks and systems from cyber threats. </p><p><strong>Responsibilities:</strong></p><ul><li>Monitor, detect, and respond to security incidents and threats using security information and event management (SIEM) tools.</li><li>Collaborate with IT teams to identify vulnerabilities and implement appropriate security measures.</li><li>Perform regular security assessments, risk analyses, and vulnerability scans.</li><li>Develop, document, and enforce security policies, protocols, and best practices.</li><li>Investigate security breaches, conduct forensic analysis, and recommend corrective actions.</li><li>Maintain up-to-date knowledge of the latest cybersecurity trends, vulnerabilities, and compliance requirements.</li><li>Assist in security awareness training for staff and end-users.</li><li>Prepare reports for management on incident outcomes, risks, and preventative strategies.</li></ul><p><br></p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Monitor networks and systems for security events using advanced tools and threat intelligence sources.</li><li>Analyze potential security incidents to determine their impact and coordinate incident response efforts.</li><li>Conduct threat and vulnerability assessments, performing regular system scans and risk analyses.</li><li>Support the implementation and maintenance of security controls, best practices, and policies.</li><li>Investigate security breaches and lead remediation efforts to prevent reoccurrence.</li><li>Prepare detailed reports and documentation for security incidents, compliance, and routine management reviews.</li><li>Stay current on cybersecurity trends, evolving threats, and regulatory requirements.</li></ul><p><br></p>
<p>Charlie Gilmur with Robert Half is looking for an experienced Product Manager to oversee the development, strategy, and lifecycle management of dental equipment in Newberg, Oregon. This role involves driving product innovation, ensuring regulatory compliance, and collaborating with cross-functional teams to deliver high-quality solutions that meet market demands. The ideal candidate will bring expertise in product management within the medical device or healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage product strategies and roadmaps for dental equipment, ensuring alignment with business objectives and market needs.</p><p>• Conduct in-depth market research and competitive analysis to identify trends, opportunities, and customer requirements.</p><p>• Collaborate with R& D, engineering, and manufacturing teams to oversee product development from design to commercialization, ensuring quality and compliance.</p><p>• Partner with regulatory affairs to meet global standards and ensure adherence to industry regulations.</p><p>• Lead go-to-market strategies, including pricing, positioning, and promotional activities to maximize market adoption.</p><p>• Manage project budgets, forecast demand, and establish cost and margin targets to achieve financial goals.</p><p>• Coordinate efforts across marketing, sales, and operations teams to ensure seamless product delivery.</p><p>• Engage with customers, key opinion leaders, and stakeholders to gather insights, validate concepts, and enhance user experience.</p><p>• Monitor product performance post-launch, analyzing sales, customer feedback, and market trends to recommend improvements.</p><p>• Stay informed on industry developments, including competitor activities and emerging technologies, to drive innovation.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013332327</p><p><br></p>
We are looking for an experienced SAP B1 Consultant to join our team on a long-term contract basis in Lewis Center, Ohio. In this role, you will leverage your expertise to optimize system performance and align technology solutions with business processes. Your focus will be on enhancing operational efficiency, integrating systems, and providing actionable recommendations to drive success.<br><br>Responsibilities:<br>• Evaluate current processes to identify technology gaps and inefficiencies in workflows.<br>• Provide expert recommendations for optimizing SAP Business One to align with production and revenue goals.<br>• Assess and integrate 'home-grown' systems with SAP Business One for seamless functionality.<br>• Address challenges related to disparate data sources and propose solutions for unified data management.<br>• Enhance the use of SAP Business One Sales Module to improve tracking and work-in-progress metrics.<br>• Analyze the Order to Cash module and determine its effectiveness for business needs without requiring a full warehouse management system.<br>• Review team structure and skills, offering recommendations for organizational improvements and necessary skill upgrades.<br>• Document business processes and system configurations to ensure clarity and consistency.<br>• Collaborate with stakeholders to ensure alignment between technical solutions and business requirements.<br>• Provide insights and strategies to optimize system usage without recommending major system overhauls.
<p>IT Security Consultant</p><p>We are accepting applications for an IT Security Analyst which involves a variety of responsibilities aimed at protecting an organization's computer networks and systems from cyber threats. </p><p><strong>Responsibilities:</strong></p><ul><li>Monitor, detect, and respond to security incidents and threats using security information and event management (SIEM) tools.</li><li>Collaborate with IT teams to identify vulnerabilities and implement appropriate security measures.</li><li>Perform regular security assessments, risk analyses, and vulnerability scans.</li><li>Develop, document, and enforce security policies, protocols, and best practices.</li><li>Investigate security breaches, conduct forensic analysis, and recommend corrective actions.</li><li>Maintain up-to-date knowledge of the latest cybersecurity trends, vulnerabilities, and compliance requirements.</li><li>Assist in security awareness training for staff and end-users.</li><li>Prepare reports for management on incident outcomes, risks, and preventative strategies.</li></ul><p><br></p>
We are looking for an experienced Senior Technical PMO Manager to oversee and drive the success of complex IT projects within an Agile environment. This role requires strong leadership skills, the ability to manage project lifecycles, and expertise in project management methodologies. As this is a long-term contract position, it offers the opportunity to make a significant impact and contribute to the success of the organization.<br><br>Responsibilities:<br>• Lead the planning, execution, and delivery of IT projects, ensuring alignment with organizational goals and timelines.<br>• Facilitate Agile Scrum ceremonies, including sprint planning, stand-ups, and retrospectives, to maintain team productivity.<br>• Utilize Atlassian Jira to track project progress and manage workflows effectively.<br>• Collaborate with cross-functional teams to identify risks, resolve issues, and ensure successful project outcomes.<br>• Develop and maintain project documentation, including timelines, budgets, and progress reports.<br>• Monitor project performance metrics and recommend adjustments to improve efficiency and quality.<br>• Communicate status updates to stakeholders, ensuring transparency and alignment throughout the project lifecycle.<br>• Drive continuous improvement initiatives within the project management processes.<br>• Provide mentorship and guidance to team members, fostering attention to detail and collaboration.<br>• Ensure compliance with project management standards and best practices.
We are looking for an experienced IT Manager to oversee governance, risk, and compliance initiatives within our technology environment. This role involves ensuring adherence to regulatory, audit, and contractual requirements while identifying and managing potential risks. The ideal candidate will have a strong background in IT controls and disaster recovery plans.<br><br>Responsibilities:<br>• Develop and implement IT governance frameworks and risk management strategies to align with organizational and regulatory requirements.<br>• Collaborate with leaders across the enterprise to communicate risk management plans effectively.<br>• Conduct risk assessments, threat analyses, and vulnerability studies to identify and mitigate potential issues.<br>• Monitor compliance with IT audit standards and contractual obligations.<br>• Lead disaster recovery planning and ensure systems are restored promptly following service interruptions or declared disasters.<br>• Coordinate impact assessments to evaluate potential risks and their effects on organizational operations.<br>• Establish and oversee controls to maintain security and minimize vulnerabilities.<br>• Provide guidance on contracting strategies to ensure compliance with IT regulatory standards.<br>• Promote best practices in IT risk management and governance across all departments.<br>• Prepare detailed reports and documentation related to IT compliance and risk management activities.
We are looking for an experienced Manager of Data Analytics and Costing to join our team in Fort Worth, Texas. This role is essential in driving financial planning, analysis, and costing accuracy within the organization. The ideal candidate will have a strong background in manufacturing cost structures, financial modeling, and team leadership, with a focus on delivering actionable insights and fostering process improvements.<br><br>Responsibilities:<br>• Lead financial planning processes, including budgeting, monthly forecasting, and long-range planning, ensuring alignment with organizational goals.<br>• Conduct detailed variance analyses to compare actual financial results with budgets and forecasts, providing actionable insights and recommendations.<br>• Develop and maintain predictive financial models to support strategic decision-making and scenario planning.<br>• Oversee product and job costing validation processes to ensure accuracy and alignment with operational realities.<br>• Collaborate with operations, production, and supply chain teams to analyze manufacturing variances and identify opportunities for cost savings.<br>• Create and deliver comprehensive management reports and dashboards using advanced tools such as Excel and Power BI.<br>• Implement predictive analytics techniques to anticipate cost trends and mitigate financial risks.<br>• Present financial data and complex analyses in a clear, concise manner for diverse stakeholders, including senior management.<br>• Lead and mentor a team of financial analysts and cost accountants, fostering growth and accountability.<br>• Champion best practices in data analytics and costing, driving continuous improvement across the organization.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. Master’s degree preferred.<br>• Minimum of 8-10 years of experience in SAP ERP implementation and management, with at least 5 years in a leadership role.<br>• Proven experience in the discrete manufacturing sector, preferably in the high-tech industry.<br>• Strong knowledge of SAP modules such as PP (Production Planning), MM (Materials Management), SD (Sales and Distribution), WM (Warehouse Management), QM (Quality Management), and FI/CO (Finance and Controlling).<br>• Experience with SAP S/4HANA is highly desirable.<br>• Global project management experience, including working with cross-cultural teams.<br>• Strong understanding of manufacturing processes, supply chain management, and financial operations.<br>• Excellent problem-solving, analytical, and decision-making skills.<br>• Exceptional communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.<br>• Proficiency in project management tools and methodologies (e.g., Agile, Scrum, Waterfall).<br>• SAP certification in relevant modules is a plus.<br>• PMP or other project management certifications are desirable.<br>• Strategic thinking and innovation.<br>• Leadership and team management.<br>• Strong business acumen and customer focus.<br>• Ability to manage multiple priorities in a fast-paced environment.<br>• Commitment to continuous learning and improvement.
<p><strong>Job Title:</strong> Lead Marketing Graphic Design Analyst (Contract)</p><p><strong>Location:</strong> Mahwah, NJ (Remote potential, EST)</p><p><strong>Employment Type:</strong> 78 Week Contract</p><p><strong>Service Type:</strong> Individual Contributor</p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Lead Marketing Graphic Design Analyst</strong> for a project-based role focused on creating and maintaining high-quality marketing collateral and website content/layout. This position will lead design initiatives, ensuring adherence to brand standards and alignment with organizational goals. The ideal candidate will manage multiple projects, meet budget and schedule requirements, and provide guidance on best practices in design and digital content.</p><p>This is an <strong>individual contributor leadership role</strong> requiring professional judgment, independence, and minimal supervision. Candidates should have advanced design expertise and experience leading projects from concept to completion.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the design and maintenance of marketing collateral, web content, and layouts that align with brand standards.</li><li>Manage and prioritize multiple design projects, ensuring timely delivery within budget.</li><li>Provide creative direction and guidance to stakeholders, translating business needs into innovative design solutions.</li><li>Ensure all deliverables meet quality standards and support organizational objectives.</li></ul>
<p>What you'll do:</p><p>As the IT Manager III, you will lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform. This digital transformation program will require you to participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals. You will also collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities.</p><p>Manage teams responsible for delivering digital banking solutions </p><p>Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms </p><p>Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.</p><p>Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.</p><p>Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.</p><p>Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.</p><p><br></p>
We are looking for a Finance Systems Manager to oversee and optimize financial systems and processes within our organization. This role involves ensuring the accuracy and reliability of financial systems, collaborating with cross-functional teams, and driving improvements in system performance and reporting. The ideal candidate will have a strong background in finance systems management, process design, and stakeholder collaboration.<br><br>Responsibilities:<br>• Lead the design and implementation of finance process improvements, including mapping, monitoring, and optimization.<br>• Identify opportunities for enhancing financial systems and recommend best practices to support organizational goals.<br>• Manage end-to-end finance processes and applications, ensuring seamless operation and integration.<br>• Develop and maintain comprehensive documentation of finance solutions and workflows.<br>• Coordinate with IT and data teams to prioritize critical business projects and system enhancements.<br>• Ensure the accuracy of master data within finance applications to support reliable reporting.<br>• Oversee system integrations for financial applications, addressing issues and ensuring functionality.<br>• Support the accounting team in resolving system-related challenges during monthly and annual close processes.<br>• Act as the administrator for all finance systems, ensuring optimal performance and user adoption.<br>• Monitor system performance, data integrity, and process efficiency while driving continuous improvement initiatives.
<p>What you'll do:</p><p>As a Product Manager you'll manage the complete lifecycle of the assigned suite of banking products within the Bank's commercial product portfolio. You'll assist with developing and executing the Bank's Product strategy and roadmap in conjunction with business partners., as well as provide hands-on, product-level leadership needed to realize concepts and potential key innovations into tangible, profitable products that are aligned with the Bank's objectives. You'll lead a team of Product Analysts to perform or coordinate the work from product concept and business case analysis to technical development and introduction all the way through to ongoing maintenance and improvement. As a Senior Product Manager, you'll also complete market research to monitor trends, develop reports for key stakeholders and recommendations on product suite and pricing strategy, in order to deliver a healthy profit margin and revenue growth.</p><p><br></p><p>Partner with the Product Management leadership to execute the Bank's strategic plan, with specific focus on leading efforts to develop and operate profitable banking products. Meet product development objectives, manage product health, and responsiveness to market dynamics.</p><p>Support the product lifecycle process and executing their work within the department's standards on deliverables for business case development, business requirement gathering, product design, implementation, and maintenance. Lead the research, analysis, design, development, pricing, and implementation of new products, and modification and enhancements to existing products.</p><p>Ensure the product suite's success in managing product health and effectiveness, pro-actively addresses obstacles to product development, product adoption, deteriorating product performance, competitive analysis, and complications in service delivery. Assist management in identifying, assessing and implementing risk control procedures for assigned products and channels.</p><p>Foster strong, healthy working relationships with senior leaders in partner departments (including Lending, Credit Administration, Risk Management/Compliance, IT and other internal support departments, and third-party services), as well as facilitate team's contribution to and compliance with technical processes and requirements, risk mitigation, efficiency, and customer service.</p><p>Lead and develop a team; responsible for hiring, coaching, performance management, training and development.</p><p><br></p>
<p>Our client, a local technology consultant with a Nationwide footprint, partners with manufacturers with end-to-end technology sourcing, configuration, lifecycle and supply chain management solutions. </p><p><br></p><p>They are seeking a <strong>Director of Digital Technology</strong> to lead digital transformation initiatives that support operational efficiency, scalability, and an enhanced customer experience. This role is part of the leadership team and partners closely with executives and business stakeholders.</p><p><br></p><p>What You’ll Do</p><ul><li>Lead the development and execution of a digital and technology strategy aligned with multi-year growth goals</li><li>Drive modernization across core systems, including ERP optimization, customer-facing platforms, supplier integrations, AI-enabled solutions, and financial process automation</li><li>Ensure internal systems are secure, reliable, and aligned with business priorities</li><li>Evaluate, select, and implement new technologies that improve efficiency and data visibility</li><li>Establish performance metrics, dashboards, and reporting to track technology impact and outcomes</li><li>Manage the technology budget and build business cases for strategic investments</li><li>Partner with stakeholders across the organization to translate business needs into practical technical solutions</li><li>Lead, mentor, and develop a high-performing technology team, ensuring smooth execution of initiatives</li></ul><p><br></p><p>Why This Role</p><ul><li>Senior, visible role with influence across the organization</li><li>Opportunity to shape technology strategy and execution during a period of growth</li><li>Ability to build, modernize, and scale systems that directly impact the business</li></ul><p><br></p>
<p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
<p>Are you detail-oriented and committed to organizational excellence? Robert Half is seeking a Document Control Specialist to manage the creation, review, tracking, and storage of critical documents across a local organization's projects and departments. This role is ideal for someone who thrives in a fast-paced environment, excels at process improvement, and values accuracy and compliance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Control and maintain company documents, ensuring all records are up to date and easily accessible.</li><li>Organize and manage document workflows using electronic document management systems.</li><li>Collaborate with project managers, engineers, and other stakeholders to ensure proper document handling, version control, and compliance with company and regulatory standards.</li><li>Assist in onboarding and training team members on document control procedures and systems.</li><li>Conduct regular document audits to ensure completeness and accuracy.</li><li>Support process improvement initiatives to strengthen document workflow efficiency and security.</li></ul><p><br></p>
<p>Our team is seeking a mid-level Graphic Designer for a 6-week remote contract. In this key role, you will collaborate with a marketing and creative team to execute a variety of graphic design projects. You will focus on delivering clean, visually engaging materials, supporting campaign and collateral needs.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Design and produce marketing materials including banners, one-pagers, print collateral, and other graphic assets.</li><li>Adhere to established brand guidelines to ensure consistency across all deliverables.</li><li>Prepare final production files for both print and digital use.</li><li>Manage multiple assignments at once and deliver high-quality work on agreed-upon deadlines.</li></ul><p><br></p>
We are looking for a skilled Salesforce Administrator to oversee the strategy, implementation, and ongoing management of the Salesforce platform. In this role, you will collaborate with stakeholders to translate business needs into technical solutions while ensuring the system operates smoothly and efficiently. This position requires a proactive individual who can manage the product roadmap, execute hands-on configurations, and optimize platform capabilities.<br><br>Responsibilities:<br>• Act as the primary administrator for Salesforce, handling configurations such as objects, workflows, automations, permissions, and integrations.<br>• Collaborate with stakeholders to gather requirements, prioritize enhancements, and develop tailored solutions to meet business objectives.<br>• Plan and maintain the Salesforce product roadmap, ensuring successful releases and adoption across departments.<br>• Create and maintain training materials, documentation, and best practices to support system users.<br>• Monitor data integrity, system performance, and compliance with security standards.<br>• Troubleshoot technical issues, manage support tickets, and provide ongoing assistance to users.<br>• Identify opportunities for platform optimization and lead improvement initiatives.<br>• Facilitate cross-functional communication to align Salesforce capabilities with organizational goals.<br>• Ensure consistent updates and upgrades align with company needs and industry standards.
<p>Robert Half Management Resources is looking for an experienced Financial Systems Implementation Manager to oversee the deployment of SAP S/4HANA for a client in Salt Lake City, Utah. This role requires a strong background in financial reporting structures and system implementation, with the ability to work collaboratively across Finance and IT teams to ensure alignment and success. As this is a long-term contract position, the ideal candidate will demonstrate commitment to delivering high-quality results and strategic input throughout the project lifecycle.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Map general ledger accounts across multiple entities and jurisdictions, ensuring compliance with financial reporting standards and best practices.</p><p>• Design and implement cost center and profit center hierarchies, including statistical key figures to support operational requirements.</p><p>• Collaborate with finance leadership to define reporting requirements and validate outputs for accuracy within SAP S/4HANA.</p><p>• Coordinate globally across finance and IT teams, facilitating workshops to gather requirements and resolve issues during design, testing, and deployment phases.</p><p>• Lead efforts to harmonize financial processes and reporting structures across international teams.</p><p>• Support user acceptance testing (UAT) by developing scripts and validating finance module functionalities.</p><p>• Oversee finance data cleansing and migration activities to ensure accuracy and integrity during system transitions.</p><p>• Develop training materials and lead knowledge transfer sessions for finance personnel.</p><p>• Maintain comprehensive documentation of financial structures and processes to support compliance and audit requirements.</p><p>• Provide strategic input to enhance global financial processes and reporting capabilities.</p>
<p>One of our reputable clients has reached out for a need for a full-time Performance Intelligence Manager with demonstrated ability to translate data into strategic recommendations for executive stakeholders. In this role, the candidate will analyze and report on past performance, industry trends, pricing and other key financial operational data in order to advise management on implementing an improved planning and reporting process. This candidate will also create dashboards, assist with FP& A activities, manage financial datasets, KPI tracking, supervise performance intelligence team members, and lead initiatives in data visualization, predictive analytics, and performance forecasting. The ideal Performance Intelligence Manager should have strong experience with data visualization tools and effective interpersonal and communication skills. </p><p> </p><p>Responsibilities</p><p>· Analysis of financial and operations processes</p><p>· Oversee financial planning administration</p><p>· Perform financial modeling</p><p>· Balance sheet analysis</p><p>· Process Improvement</p><p>· Perform profit loss analysis</p><p>· Develop and maintain financial reports in internal database</p><p>· Annual Budgets/Monthly Forecast</p>
<p>We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.</p><p>• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.</p><p>• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.</p><p>• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.</p><p>• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.</p><p>• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.</p><p>• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.</p><p>• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.</p><p>• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.</p><p>• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.</p>
<p>Overview</p><p>We are seeking an experienced Technical Project Manager (Agile, Scrum) III to lead and manage highly complex, enterprise-wide IT initiatives. This role requires an Agile-driven leader with strong experience in Scrum, technical program oversight, and cross-functional team coordination.</p><p>Key Responsibilities</p><ul><li>Manage one or more highly complex or enterprise-wide IT programs consisting of multiple interconnected projects.</li><li>Develop program strategies, business cases, and high-level project plans aligned with enterprise goals.</li><li>Integrate, coordinate, and adjust project scope, timelines, and budgets based on business needs.</li><li>Provide regular status reporting on KPIs, resource utilization, schedules, risks, and milestone delivery.</li><li>Serve as Scrum Master—enacting Scrum values, coaching teams, and ensuring proper use of Agile tools and processes.</li><li>Coach individuals and teams in Agile methodologies, fostering a culture of continuous improvement.</li><li>Collaborate with IT leadership, business leaders, and IT Business Consultants to communicate strategic direction.</li><li>Ensure all assigned projects are delivered on time, within budget, and aligned with strategic business requirements.</li><li>Track key project milestones and recommend adjustments to Project Managers to maintain program momentum.</li><li>Partner with senior business leadership to identify, evaluate, and prioritize IT opportunities supporting enterprise goals.</li><li>Manage new technical service engineering programs supporting broad service/product objectives.</li><li>Establish milestones, monitor adherence to schedules, identify delivery risks, and implement mitigation strategies.</li><li>Coordinate across multiple engineering, development, and deployment teams as needed.</li><li>Act as a conduit between deployment and engineering teams to ensure requirements and design considerations support software and service sustainability.</li></ul>
Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate detail oriented development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a detail oriented, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
<p>We are looking for an experienced Project Manager to join our client's team in Bingham Farms, MI. In this role, you will oversee all stages of digital an in-person events and market research projects, ensuring their successful execution from planning to completion. This is a Contract to permanent position, offering an exciting opportunity to grow within a dynamic marketing research environment. If you are a Project Manager with 3+ years of experience leading marketing research projects and events, apply today! </p><p><br></p><p>Responsibilities:</p><p>• Manage the end-to-end lifecycle of marketing research projects, ensuring seamless execution across planning, fieldwork, and reporting stages.</p><p>• Coordinate and collaborate with internal teams and external partners to meet project milestones and deliverables.</p><p>• Develop and maintain detailed project documentation, including proposals, timelines, cost estimates, and progress reports.</p><p>• Communicate potential challenges, risks, or uncertainties to project leadership while proposing effective solutions.</p><p>• Provide regular updates and status reports to leadership and clients as needed.</p><p>• Oversee on-site activities such as project setup, respondent recruitment tracking, and event logistics.</p><p>• Handle venue sourcing and logistics, ensuring smooth operations during project events.</p><p>• Manage shipping coordination and other administrative tasks to support project execution.</p><p>• Conduct training sessions and ensure team readiness for project delivery.</p><p>• Travel approximately once a month for on-site management, typically for about one week.</p>
<p>We are supporting our client in Des Moines in identifying a SharePoint Consultant with strong experience in Power Apps and Power Automate. This role will work directly with the Infrastructure Engineering team to modernize internal processes, automate workflows, and enhance team collaboration through Microsoft 365 solutions.</p><p><br></p><p><strong><em>100% ONSITE IN DES MOINES </em></strong></p><p><strong><em>3-4 Month Contract</em></strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with Infrastructure Engineers to design, build, and implement automated workflows using Power Automate, Power Apps, and SharePoint Online.</li><li>Customize and maintain SharePoint sites, lists, and document libraries to support Infrastructure team operations.</li><li>Develop Power Apps to streamline processes such as request tracking, approvals, and project documentation.</li><li>Integrate SharePoint with other Microsoft 365 tools (Teams, Power BI, OneDrive, Intune, Azure AD).</li><li>Maintain documentation, governance standards, and dashboards for workflow visibility and compliance.</li><li>Provide onsite troubleshooting, enhancements, and user support.</li><li>Collaborate with IT leadership to ensure data security and compliance standards are met.</li></ul>
