<p>We are looking for a highly skilled Sr. Programmer Analyst to join our team. In this role, you will contribute to the development and maintenance of critical Windows and web-based applications while ensuring robust system architecture and performance. This position offers an excellent opportunity to work on complex projects, collaborate with team members, and enhance business processes through innovative technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Windows and web-based applications using C#, .NET Framework, and related technologies.</p><p>• Design and implement system architecture and application solutions that meet business requirements.</p><p>• Analyze technical specifications and recommend effective technology solutions to optimize performance.</p><p>• Collaborate with project leads and team members to ensure software designs align with organizational goals.</p><p>• Provide ongoing support for production applications, addressing varying business needs on a scheduled basis.</p><p>• Document source code and prepare project estimates to support project management plans.</p><p>• Evaluate hardware and software environments, ensuring seamless integration and adaptability to changes.</p><p>• Guide entry-level team members and assist peer business units to promote a collaborative work environment.</p><p>• Conduct code coverage testing, automate unit and regression testing, and ensure compliance with accessibility standards.</p><p>• Stay updated on emerging technologies, including cloud-based database solutions, cybersecurity practices, and mobile app development.</p>
We are looking for a skilled Help Desk Analyst II to join our team in Syracuse, New York. In this Contract-to-Permanent position, you will play a critical role in providing technical support, troubleshooting hardware and software issues, and ensuring seamless operations for end-users. This opportunity is ideal for individuals with a strong IT background and a passion for delivering excellent customer service.<br><br>Responsibilities:<br>• Deploy and configure PCs for new employees and system refresh projects.<br>• Maintain and manage the organization's IT asset inventory to ensure accuracy and compliance.<br>• Install, configure, and repair computer hardware and software to meet operational needs.<br>• Provide step-by-step guidance and support to users to resolve technical issues efficiently.<br>• Escalate complex technical problems to the appropriate team or higher-level support when necessary.<br>• Monitor and identify recurring technical issues, reporting them to the IT team for resolution.<br>• Troubleshoot and document user workstation issues in a fast-paced environment.<br>• Develop and maintain user-friendly system application procedures and documentation for employees and management.
We are looking for a highly skilled Software Developer with expertise in Blazor or Angular to take on a leadership role in shaping the UX/UI architecture of our enterprise platform. This position offers an exciting opportunity to guide a team, ensure code quality, and contribute to the modernization of a critical system. Ideal candidates are passionate about mentoring others and driving innovation in scalable, user-centric applications.<br><br>Responsibilities:<br>• Lead the design and development of the UX/UI layer using Blazor or Angular within a .NET 8 ecosystem.<br>• Architect scalable single-page applications (SPAs) and ensure seamless integration with RESTful APIs.<br>• Mentor developers at the beginning of their careers, providing guidance and fostering their technical growth.<br>• Establish and enforce coding standards, ensuring high-quality deliverables.<br>• Collaborate with cross-functional teams to align technical solutions with business objectives.<br>• Develop onboarding plans and processes for new team members.<br>• Oversee codebase stewardship, maintaining clarity and consistency across the project.<br>• Drive the strategic direction of the UI architecture, influencing long-term design and team culture.<br>• Support the transition to Blazor and provide leadership in navigating this technology shift.<br>• Maintain effective communication across technical and non-technical stakeholders.
We are looking for a skilled Engineer to develop and enhance software solutions that address complex challenges in the real estate and property industry. This long-term contract position involves designing, coding, testing, and maintaining scalable and secure software systems. Based in Minneapolis, Minnesota, this role offers an opportunity to contribute to impactful engineering projects while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Design and implement software solutions that align with customer needs and organizational goals.<br>• Develop, test, debug, and document code to ensure reliability and performance.<br>• Collaborate with team members to solve technical challenges and remove roadblocks.<br>• Apply knowledge of frameworks and systems design to create stable and scalable software.<br>• Participate in product planning and provide input on technical strategies and solutions.<br>• Troubleshoot and analyze complex issues to identify and resolve defects.<br>• Mentor developers who are early in their careers and provide technical guidance to the team.<br>• Explore and adopt new technologies to enhance product performance and lifecycle.<br>• Contribute to DevOps processes, including support rotations and subsystem knowledge-building.<br>• Assist in recruiting efforts by participating in interviews and evaluating potential team members.
We are looking for a dedicated Help Desk Analyst I to provide technical support for a diverse and extensive client base. This is an overnight, fully remote position designed for professionals based in McLean, Virginia. As a long-term contract opportunity, this role is ideal for individuals seeking stability while delivering high-quality support services.<br><br>Responsibilities:<br>• Deliver prompt and effective technical assistance to end-users, addressing issues related to Windows 10 and Office applications.<br>• Manage and resolve service desk tickets, ensuring timely and accurate solutions.<br>• Administer Active Directory accounts, including setup, maintenance, and troubleshooting.<br>• Perform fundamental troubleshooting for database systems and related software.<br>• Provide guidance and solutions for a variety of technical challenges, ensuring client satisfaction.<br>• Monitor and maintain system performance to proactively identify and address potential issues.<br>• Collaborate with team members to ensure seamless support across multiple clients.<br>• Document resolutions and maintain records of technical incidents for future reference.<br>• Stay updated on emerging technologies and tools to improve support services.<br>• Utilize remote tools effectively to diagnose and resolve user issues.
We are looking for a skilled Application Development Project Manager/Lead to oversee and drive application development initiatives in a Higher Education environment. This Contract to permanent position is based in Oklahoma City, Oklahoma, and requires expertise in managing complex enterprise systems and integrations. The ideal candidate will bring strategic leadership and technical expertise to ensure the successful implementation and maintenance of mission-critical applications.<br><br>Responsibilities:<br>• Lead the development, customization, and support of enterprise applications, with a primary focus on Ellucian Banner Student.<br>• Design and implement system integrations using Ellucian Ethos, APIs, and middleware technologies to streamline data exchange.<br>• Collaborate with institutional teams to analyze business processes and propose technical solutions that enhance efficiency and user experience.<br>• Develop, optimize, and maintain application packages, workflows, and interfaces for stability and performance.<br>• Ensure enterprise systems are secure, reliable, and available to meet institutional needs.<br>• Document technical designs, workflows, and integration standards to support long-term system sustainability.<br>• Mentor entry-level and intermediate developers, fostering technical growth and adherence to best practices.<br>• Work with vendors and stakeholders to evaluate and integrate third-party systems securely with core applications.<br>• Oversee system monitoring, troubleshoot issues, and implement workflow automation to improve operational efficiency.
<p>We are looking for a skilled IT Support Analyst to join our team in Brunswick, Georgia. In this position, you will play a pivotal role in ensuring seamless technical operations, providing support for various systems including Windows OS, macOS, Microsoft 365, and Active Directory. If you thrive in a fast-paced environment and enjoy solving technical challenges while delivering exceptional customer service, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to Windows OS and macOS systems.</p><p>• Provide support and administration for Microsoft 365 tools such as Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, permissions, and group policies using Active Directory.</p><p>• Install, configure, and maintain desktop hardware, software, and peripheral devices.</p><p>• Record and document support activities, solutions, and processes within the ticketing system.</p><p>• Escalate complex technical issues to senior IT team members when necessary.</p><p>• Offer guidance and training to users on best practices and self-service tools.</p><p>• Ensure customer satisfaction through prompt and effective technical support.</p><p>• Collaborate with cross-functional teams to improve IT operations and service delivery.</p>
<p>We are offering an exciting opportunity in New Jersey for an Application Support Engineer. This role is integral to our operations, with a focus on end-user application architecture, deployment, and support. The successful candidate will work closely with data management and core systems to ensure productivity and operational excellence.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Administer user access, maintaining control over all applications and policies for entitlement allocation. </p><p>• Manage an inventory of application-related content and provide guidance on data hygiene to end-users.</p><p>• Offer first-tier end-user application support and coordinate related application dependency support.</p><p>• Maintain, update, and own the application inventory, including key information about application use and support.</p><p>• Analyze documents and recommend modifications to systems based on user or system design specifications, regulations, industry best practices, and auditor/examiner recommendations.</p><p>• Utilize established project management methodologies to plan, lead, and participate in projects.</p><p>• Manage vendor relationships, defining needs, requirements, and parameters. This includes selection, onboarding, and ongoing management of vendors.</p><p>• Ensure secure computing practices across all areas, actively designing and improving security within core subject areas and across the institution.</p><p>• Prioritize and resolve bridge resolutions and interrupt-driven tasks.</p>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Placerville, California. In this role, you will provide technical assistance to end-users across multiple districts, ensuring smooth operation of hardware, software, networking, and audiovisual systems. This position requires travel within the local area and offers an opportunity to make a direct impact on IT services.<br><br>Responsibilities:<br>• Deliver comprehensive desktop support to approximately 600 users across 15 districts.<br>• Address and resolve technical issues through the Freshservice ticketing system.<br>• Provide remote assistance using Splashtop for troubleshooting and support.<br>• Troubleshoot and resolve hardware, software, and basic networking issues, including wired and wireless connections.<br>• Set up, deploy, and image computers for staff in various locations, including Head Start and Special Services.<br>• Maintain and support audiovisual equipment to ensure seamless functionality.<br>• Travel locally within the organization using a personal vehicle; mileage reimbursement is provided.<br>• Ensure all work adheres to high standards, including dress code guidelines.
<p>Our client is seeking a Senior Systems Engineer to design, implement, and maintain essential IT infrastructure. This position is ideal for an experienced and hands-on professional with expertise in Microsoft technologies and network security - and telephony systems experience and AI integrations experience are preferred.</p><p> </p><p>This is a contract-to-hire role, and is onsite 5 days a week in Oakland, CA.</p><p> </p><p>Key Responsibilities:</p><p><strong>-</strong>Serve as technical escalation for complex IT infrastructure issues.</p><p>-Design, deploy, and optimize IT systems, ensuring security and reliability.</p><p>-Manage enterprise applications, virtual environments, and networks.</p><p>-Oversee telephony systems, including AI-enabled integrations.</p><p>-Drive security management protocols and best practices.</p><p>-Mentor team members and collaborate across departments.</p>
<p>We are looking for a Help Desk Analyst I to join our team in Troy, Michigan. This is a long-term contract position ideal for someone with at least one year of experience in IT support and troubleshooting. The ideal candidate will assist end-users with technical issues, focusing on providing exceptional customer service and efficient problem resolution.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to user inquiries and troubleshoot issues related to Windows 11 and other supported systems.</p><p>• Provide technical assistance and guidance to resolve hardware, software, and network-related problems.</p><p>• Document and track all service requests and resolutions in the system to ensure accurate records.</p><p>• Collaborate with team members to identify recurring issues and implement improvements.</p><p>• Install, configure, and maintain computer systems and peripheral devices as needed.</p><p>• Ensure compliance with company policies and IT procedures during troubleshooting and system updates.</p><p>• Offer remote or in-person support based on the severity of the issue.</p><p>• Educate users on best practices for system usage and security protocols.</p><p>• Monitor system performance and escalate complex issues to higher-level support when necessary.</p><p>• Stay updated on new technologies and system updates to enhance support capabilities.</p>
We are looking for an experienced IT Manager to lead and oversee enterprise-level network and system administration operations. This role requires a strategic thinker who can scale IT infrastructure while ensuring reliability and performance. If you have a passion for technology and a proven track record in managing IT teams, we encourage you to apply.<br><br>Responsibilities:<br>• Lead the design, implementation, and maintenance of enterprise network infrastructure to ensure optimal performance and scalability.<br>• Manage and mentor a team of network and system administrators, fostering growth and collaboration.<br>• Oversee the configuration and management of Active Directory, backup technologies, and Cisco-based systems.<br>• Develop and enforce IT policies and procedures to maintain system security and efficiency.<br>• Supervise the Network Operations Center (NOC) to ensure continuous monitoring of IT systems and swift resolution of issues.<br>• Collaborate with cross-functional teams to align IT strategies with organizational goals.<br>• Evaluate and implement new technologies to enhance business operations and support growth.<br>• Ensure compliance with industry standards and regulatory requirements for IT systems.<br>• Troubleshoot and resolve complex technical issues to minimize downtime and disruptions.<br>• Maintain comprehensive documentation of IT systems, processes, and configurations for future reference.
We are looking for a dedicated IT Product and Financial Analyst to join our team in Richmond, Virginia. In this long-term contract position, you will play a vital role in analyzing financial data, forecasting budgets, and ensuring compliance with security-related initiatives. This is an excellent opportunity for someone with a strong background in finance or accounting and a willingness to learn about IT security products.<br><br>Responsibilities:<br>• Perform detailed financial analysis and forecasting to support budgets for security products and services.<br>• Develop and implement budgeting models to manage funding requests and ensure cost efficiency.<br>• Collaborate with IT security, procurement, and compliance teams to align financial strategies with organizational objectives.<br>• Track and report financial performance against budgets, identifying potential risks and opportunities.<br>• Provide financial insights during procurement processes and vendor negotiations.<br>• Conduct cost-benefit analyses and lifecycle cost evaluations for new security initiatives and technology acquisitions.<br>• Prepare comprehensive financial reports and presentations for senior leadership and oversight entities.<br>• Assist in improving financial processes and systems related to security program funding and expenditure tracking.<br>• Support evaluations of the financial feasibility of new security products or enhancements.
<p><strong>Overview</strong></p><p> The .NET Developer is responsible for designing, developing, and maintaining high-quality software solutions using Microsoft technologies. This mid-level role requires solid experience in back-end and front-end development within the .NET ecosystem, as well as strong problem-solving skills and an understanding of modern software development practices. The ideal candidate thrives in collaborative environments and is passionate about building scalable, efficient, and maintainable applications.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, test, and maintain web applications and APIs using <strong>C#, .NET Core, and ASP.NET MVC</strong>.</li><li>Collaborate with product managers, business analysts, and other developers to translate business requirements into technical solutions.</li><li>Build and consume <strong>RESTful APIs</strong> and integrate with external systems and third-party services.</li><li>Develop responsive front-end components using <strong>React, Angular, or Blazor</strong>.</li><li>Write clean, efficient, and maintainable code following coding standards and best practices.</li><li>Work with <strong>SQL Server</strong> or other relational databases to design schemas, write queries, and optimize performance.</li><li>Implement and maintain <strong>CI/CD pipelines</strong>, perform unit testing, and participate in peer code reviews.</li><li>Troubleshoot, debug, and resolve software defects and production issues in a timely manner.</li><li>Collaborate in <strong>Agile/Scrum environments</strong>, participating in sprint planning, standups, and retrospectives.</li><li>Stay up-to-date with new technologies and recommend improvements to existing systems and processes.</li></ul><p><br></p>
We are looking for a skilled Data Engineer to join our team in Chicago, Illinois. In this long-term contract role, you will contribute to the development and maintenance of robust data infrastructures that support business intelligence solutions. If you thrive in a collaborative environment and enjoy solving complex problems, this position offers an excellent opportunity to apply your expertise and drive impactful projects forward.<br><br>Responsibilities:<br>• Design, build, and maintain scalable data infrastructures to support business intelligence needs.<br>• Develop and implement data models and frameworks that optimize data analysis and reporting.<br>• Collaborate with business partners to understand data requirements and deliver effective solutions.<br>• Lead initiatives in business intelligence projects, ensuring alignment with organizational goals.<br>• Apply compliance standards within project scope, document processes, and participate in related activities.<br>• Utilize industry knowledge to enhance data solutions and provide informed recommendations.<br>• Work on the full data warehouse lifecycle, including data analysis, dimensional modeling, and design.<br>• Solve complex problems using proven methodologies and adapt them to new challenges.<br>• Assist team members informally with troubleshooting and knowledge sharing.<br>• Leverage tools such as Apache Spark, Python, Hadoop, Kafka, and ETL processes to optimize data workflows.
<p>We are looking for an experienced Senior Data Engineer to join our team in Oxford, Massachusetts. In this role, you will design and maintain data platforms, leveraging cutting-edge technologies to optimize processes and drive analytical insights. This position requires a strong background in Python development, cloud technologies, and big data tools. This role is hybrid, onsite 3 days a week. Candidates must have GC or be USC.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain scalable data platforms to support business needs.</p><p>• Utilize Python and PySpark to design and optimize data workflows.</p><p>• Collaborate with cross-functional teams to integrate data solutions with existing systems.</p><p>• Leverage Snowflake and other cloud technologies to manage and store large datasets.</p><p>• Implement and refine algorithms for data processing and analytics.</p><p>• Work with Apache Spark and Hadoop to build robust data pipelines.</p><p>• Create APIs to enhance data accessibility and integration.</p><p>• Monitor and troubleshoot data platforms to ensure optimal performance.</p><p>• Stay updated on emerging trends in big data and cloud technologies to continuously improve solutions.</p><p>• Participate in technical discussions and provide expertise during team reviews.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Lemont, Illinois. In this Contract-to-Permanent position, you will provide technical expertise to ensure the smooth operation of desktop systems, hardware, and software within a manufacturing environment. This role requires a proactive approach to troubleshooting and resolving IT issues, as well as a strong ability to work collaboratively with team members.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, workstations, and related hardware in a manufacturing setting.<br>• Manage user accounts and permissions through Active Directory to ensure secure and efficient access.<br>• Install, configure, and maintain Microsoft Windows 10 operating systems across company devices.<br>• Troubleshoot and resolve hardware and software issues to minimize downtime.<br>• Perform desktop imaging and deployment for new and existing systems.<br>• Collaborate with IT teams to implement updates and maintain system performance.<br>• Document technical procedures and solutions to improve overall support efficiency.<br>• Ensure compliance with organizational IT policies and protocols.<br>• Offer guidance and training to end-users as needed to enhance their understanding of systems and tools.
We are looking for a motivated IT Support Specialist to join our team in Willmar, Minnesota. In this role, you will provide essential technical assistance to end users, ensuring smooth operations across various systems and platforms. This position is ideal for early-career IT professionals eager to expand their skills in troubleshooting, documentation, and system support.<br><br>Responsibilities:<br>• Respond promptly to support requests by managing the IT ticketing system and prioritizing tasks based on urgency.<br>• Troubleshoot and resolve Tier 1 technical issues related to Windows 10/11, Microsoft 365, printers, and business applications.<br>• Handle user account setups, password resets, and access management to ensure seamless operations.<br>• Configure and deploy workstations, peripherals, and audiovisual equipment for end users.<br>• Address user access and printing issues within enterprise systems, such as Sage X3.<br>• Create and maintain IT documentation, including standard operating procedures and a knowledge base.<br>• Monitor and maintain IT assets, support patching and security updates, and coordinate equipment repairs with vendors.<br>• Communicate effectively with end users, delivering clear and empathetic assistance to resolve technical challenges.
<p>Robert Half is seeking <strong>a Senior Network Engineer</strong> with deep expertise in enterprise networking, cloud infrastructure, and security technologies. This role will lead the design, implementation, and support of advanced network solutions across on-premises and cloud environments, ensuring secure, scalable, and high-performing connectivity for business-critical systems. Our client is looking to hire someone for a 4-day a week onsite role in the Wayne, PA area. This role is a contract to hire position.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and implement advanced network solutions using Cisco technologies (routing, switching, wireless).</li><li>Configure and manage Palo Alto firewalls to secure internal and external network environments.</li><li>Architect and optimize Azure cloud networking components including VNets, gateways, ExpressRoute, and firewalls.</li><li>Serve as a subject matter expert for enterprise network architecture, cloud networking, and SD-WAN deployments.</li><li>Collaborate with IT and security teams to define and enforce network policies, standards, and procedures.</li><li>Lead troubleshooting and resolution efforts during critical network incidents, including root cause analysis and long-term remediation.</li><li>Mentor junior network engineers, providing technical guidance and fostering professional development.</li><li>Maintain comprehensive documentation of network configurations, changes, and incident reports.</li><li>Ensure network infrastructure compliance with industry security and regulatory standards.</li><li>Provide Tier 3 support for complex network issues and participate in change management processes.</li></ul>
<p><strong>IT Functional Manager – Hybrid (3 Days On-Site)</strong></p><p> <strong>Salary:</strong> Up to $160K DOE</p><p><br></p><p>We’re seeking an <strong>IT Functional Manager</strong> to help shape and modernize our North American IT landscape. This hands-on role blends operational support with strategic development, ideal for someone who thrives in a fast-paced, growth-oriented environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the first line of support for ERP and planning systems.</li><li>Develop and execute an IT roadmap aligned with business strategy.</li><li>Translate business needs into scalable IT solutions and process improvements.</li><li>Support the implementation of new systems, including CRM and WMS.</li><li>Collaborate with international IT teams and external partners on key projects.</li></ul><p>For immediate consideration, direct message Reid Gormly on LinkedIN and apply now!</p>
We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
We are looking for a detail-oriented IT Fulfillment Agent I to join our team on a long-term contract basis in Wyomissing, Pennsylvania. In this role, you will play a key part in managing IT assets, purchasing, and supporting service delivery operations. The ideal candidate will have strong communication skills and an analytical mindset, ensuring smooth processes and accurate asset management.<br><br>Responsibilities:<br>• Manage IT assets across various categories, ensuring proper acquisition, storage, distribution, and disposal processes.<br>• Maintain and analyze asset registers and histories to ensure accurate tracking and compliance.<br>• Provide timely responses to support requests, offering information to resolve incidents and escalating unresolved issues as needed.<br>• Monitor and enforce policies to prevent unauthorized use of IT assets.<br>• Collaborate with service delivery teams to facilitate hardware and software purchases and manage user device procurement.<br>• Perform regular audits to ensure asset management records are up-to-date and accurate.<br>• Utilize knowledge of computer hardware and software tools to support operational needs.<br>• Contribute to problem-solving efforts and recommend improvements to asset management processes.
<p>The Data Engineer will architect, develop, and maintain high-quality data pipelines and infrastructure to support analytics, reporting, and data science teams. This position requires hands-on expertise in ETL development, cloud platforms, and data warehousing to ensure the availability and accuracy of critical business data.</p>
<p>We are looking for an experienced Business Systems Analyst to join our team in Pittsburgh, PA. This is a Contract-to-Permanent position where you will play a pivotal role in managing complex systems, ensuring their functionality, and driving improvements. The ideal candidate will bring a strong background in systems administration and business analysis, combined with expertise in Agile methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee complex system operations, ensuring optimal performance and reliability.</p><p>• Review and analyze code to identify improvements and maintain system integrity.</p><p>• Perform regular server patching tasks, including both daily and monthly updates.</p><p>• Collaborate with stakeholders to gather and document business requirements using tools such as BRDs.</p><p>• Evaluate and implement systems solutions, with experience in system transitions and implementations preferred.</p><p>• Provide insights and recommendations for system enhancements and future technology adoption.</p><p>• Troubleshoot and resolve system issues to minimize downtime and maintain operational efficiency.</p><p>• Conduct detailed analysis to support strategic decision-making and process improvements.</p><p>• Stay updated on emerging technologies and industry trends to inform system strategies.</p>
We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
