<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
Position: IT Support Specialist -- Direct Hire Permanent<br>Location: Greater Ames Area -- HYBRID<br>Salary: up to $55,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you an early-career IT professional looking for a role where you can learn, grow, and be mentored by a truly exceptional leader? This is your chance to join a growing IT team led by a collaborative, hands-on manager who’s known for developing talent and helping team members advance their careers.<br>This role offers the perfect blend of technical challenge, professional development, and mentorship. You’ll gain exposure to enterprise IT systems—including Microsoft 365, networking, ERP platforms, and cloud tools—while contributing to a team that values innovation, support, and continuous learning.<br>Why You’ll Love This Role:<br>• Mentorship-Driven Leadership: Work with a manager who leads by example, shares knowledge freely, and has a track record of helping team members grow into senior roles.<br>• Career Advancement: Build your skills across multiple technologies and take on increasing responsibilities as you grow.<br>• Flexible Work Environment: Enjoy a hybrid schedule with a mix of onsite collaboration and remote flexibility.<br>What You’ll Do:<br>• Serve as the first point of contact for technical support across Windows, Microsoft 365, networking, and ERP systems.<br>• Manage the IT ticket queue, triage issues, and provide Tier 1 support.<br>• Assist with account setup, password resets, MFA, and access requests.<br>• Deploy workstations, peripherals, and AV equipment.<br>• Support ERP user access and printing issues.<br>• Maintain IT documentation, SOPs, and a searchable knowledge base.<br>• Track IT assets and coordinate vendor repairs.<br><br>• What You Bring:<br>• 1–2 years of Help Desk or Desktop Support experience, or relevant certifications/training.<br>• Familiarity with Microsoft 365, Windows 10/11, Azure AD/Entra ID, and basic networking (TCP/IP, DNS, DHCP, VPN).<br>• Strong communication skills and a customer-first mindset.<br><br>Bonus Points For:<br>• Associate’s degree in IT or related field.<br>• Experience with Intune, Azure, Windows Server, or ERP.<br>• Certifications like CompTIA A+, Network+, or Microsoft Fundamentals.<br><br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
We are looking for an experienced HRIS Analyst to join our team in Los Angeles, California. This role involves configuring, maintaining, and supporting HR and time management systems, ensuring seamless integration and functionality. The ideal candidate will collaborate closely with business owners and technical teams to deliver innovative solutions that meet organizational needs.<br><br>Responsibilities:<br>• Partner with business owners and technical teams to gather requirements and create detailed functional documentation.<br>• Conduct gap analyses to identify system needs and provide recommendations for solutions.<br>• Configure, troubleshoot, and maintain HR and workforce management systems, including integrations and customizations.<br>• Provide production support for HR and time management applications, ensuring timely and high-quality responses to customer requests.<br>• Develop and implement functional designs, configurations, and support for HRIS applications with a primary focus on HR and time attendance systems.<br>• Evaluate the application needs of various departments and recommend suitable system solutions.<br>• Design, test, and enhance internal application systems, databases, and operational environments.<br>• Create and configure dashboards and reports using business intelligence tools such as Power BI.<br>• Prepare test data, review code, test applications, and oversee the implementation of system builds.
Position: ERP SUPPLY CHAIN - SERVICE DELIVERY LEAD<br>Location: KANSAS CITY METROPOLITAN AREA - HYBRID<br>Salary: UP TO $140,000 BASE + EXCEPTIONAL BENEFIT<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Are you passionate about driving ERP service excellence and leading change in a large enterprise organization? Our client is looking for an experienced ERP Service Lead to take ownership of service transition, change management, and process improvement for a major transformation initiative.<br><br>Why This Role is Exciting<br> • Be the go-to leader for transitioning Oracle Fusion ERP services using Application Management Support (AMS).<br> • Shape change management strategies and oversee quarterly Oracle updates that keep business operations running smoothly.<br> • Work with global stakeholders and governance boards to influence ERP service standards and best practices.<br> • Drive continuous improvement and process optimization in a high-impact, enterprise-level environment.<br><br>What You’ll Do<br> • Direct and manage the successful onboarding of ERP services into AMS support.<br> • Lead ERP change management processes, including planning, communication, and risk mitigation.<br> • Coordinate quarterly Oracle Fusion updates to ensure compliance and business continuity.<br> • Standardize and enhance operational processes for efficiency and service quality.<br> • Act as a primary escalation point for complex ERP issues and collaborate with cross-functional teams.<br> • Mentor project managers and champion best practices across global teams.<br>What We’re Looking For<br> • Bachelor’s or Master’s degree in a relevant field.<br> • 5+ years of experience in ERP service delivery and support, preferably Oracle Fusion.<br> • Strong background in service transition, change management, and process standardization.<br> • Proven ability to influence and collaborate across large, global teams.<br> • Familiarity with governance frameworks and ERP operational best practices.<br>What’s In It For You<br> • Opportunity to lead a critical ERP transformation initiative.<br> • Work in a global, collaborative environment with high visibility.<br> • Competitive compensation and benefits.<br> • Career growth in a role that combines technology leadership and business impact.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
<p>We are looking for a talented Motion Graphic Designer to join our dynamic e-commerce client in Irvine, California. In this role, you will focus on designing engaging motion graphics, managing video edits, and ensuring the efficient delivery of creative assets across various platforms. This position is ideal for a detail-oriented individual who excels in a fast-paced environment and is passionate about visual storytelling and digital content creation.</p><p><br></p><p>Responsibilities:</p><p>· Create a wide range of motion graphic content to support brand, product, social media, UX, web, and marketing initiatives.</p><p>· Partner with Division Manager to ensure all creative projects are executed, managed and delivered properly from start to finish.</p><p>· See concepts through to completion by working to develop final edits, color correction and any other elements part of the post-production process.</p><p>· Work collaboratively and constructively on each project with others on the Marketing & Creative teams.</p><p>· Contribute new ideas and look for ways to improve content and processes </p><p>· Manage and archive files as directed.</p><p>· Able to manage multiple complex projects on time and on budget; able to self-manage projects and work within established deadlines.</p><p>· Adapt to scheduling changes and willingness to shift gears when necessary.</p><p>· Must thrive in a fast-paced environment and be able to prioritize tasks with quick turnaround time while demonstrating strong workflow management and communication skills.</p><p>· Support E-com Video Content Creator on all video projects as needed</p><p>· Create alternate variations from cut masters for different social media channels.</p>
<p>Hybrid, employee opportunity to join a high performing team as a Business Systems Analyst. This position will be instrumental in understanding managements data and reporting needs. Will provide and explain data so that business decisions may be made.</p><p>In this role, you will join a team made up of Business Systems Analysts, Data Engineers and a Data Architect.</p><p><strong> </strong></p><ul><li>The company is in beginning stages of data analytics. They need exceptional candidates with high skillset.</li><li>Solid Power BI or some AI with minimal Power BI</li><li>Must be a go getter who is willing to do what it takes to complete the task.</li><li>Must be able to explain business numbers and understand tradeoffs (e.g. sales numbers, inventory, revenue…). Will not only create reports and dashboards but must be able to discuss data and make sense of data.</li><li>Polished – will be working with clients.</li><li>Ability to explain business processes you are altering</li><li>Pivot and understand what needs to be done.</li></ul><p><br></p>
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
<p><strong>🚨 Hot Opportunity Alert! 🚨</strong></p><p>💼 <strong>Are you ready to take your career to the next level?</strong> 💼</p><p>We’re on the hunt for a <strong>Senior Financial Analyst</strong> who thrives on data, embraces challenges, and has the skills to make an impact with a growing organization in the financial services industry (specifically banking). 🚀</p><p>👉 <strong>Why Make the Leap?</strong> 👈</p><p>🌟 <strong>Incredible Culture</strong>: Small family-like environment where ideas are heard, people are valued, and you’re not just a number.</p><p>💡 <strong>Endless Opportunity</strong>: Be part of a growing, game-changing team where your contributions matter. No “cookie-cutter” days here—your insight will shape projects, reporting, and profitability across the organization.</p><p>🛠️ <strong>Innovative Team Collaboration</strong>: Work with approachable leadership and a dynamic team that’s building something extraordinary.</p><p>📈 <strong>Career Growth Awaits</strong>: If you have a vision, they’ll empower you to act on it. Develop with a company that’s willing to innovate and invest.</p><p>👉 <strong>The Role Highlights:</strong></p><p>✔️ Be the <strong>bridge</strong> for financial intelligence—help turn data into actionable insights.</p><p>✔️ Dive into analytics-heavy initiatives—profitability, forecasting, budgeting, and month-end processes.</p><p>✔️ Collaborate with product and channel managers to refine decision-making tools.</p><p>✔️ Opportunities to improve systems (hello, SQL and PowerBI!) and drive impactful results.</p><p>✔️ Not just "doing" the work but enhancing and molding the organization’s path forward.</p><p>🌍 <strong>Remote Flexibility</strong>: The team remote., but with scheduled in-person meetups to stay connected. Prefer to be on-site? You can do that, too. <strong>Candidate must be within a reasonable commute to HQ.</strong></p><p>🫶 <strong>Why Now?</strong></p><p>This is your chance to work with a fun, smart, and growth-driven team making waves in the financial services industry. If you’re gainfully employed but looking for somewhere to grow, collaborate, and make an impact—this is it.</p><p> Let’s discover some mutual possibilities 🌟</p>
We are looking for a skilled Systems Engineer to join our team in Willow Grove, Pennsylvania. This role requires a proactive individual who can handle complex technical challenges, design and implement robust infrastructure solutions, and contribute to the optimization of systems and networks for our clients. If you thrive in a dynamic environment and have a passion for delivering high-quality technical solutions, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as the primary escalation point for resolving advanced technical issues and critical incidents.<br>• Diagnose and support Windows Server, Microsoft 365, and Azure Active Directory environments.<br>• Configure, manage, and optimize virtualization platforms such as Hyper-V and VMware.<br>• Design and secure network infrastructure components, including routers, firewalls, and switches.<br>• Conduct root cause analysis and implement measures to prevent recurring technical and security issues.<br>• Manage backup solutions, disaster recovery systems, and security platforms in compliance with policies and service-level agreements.<br>• Participate in on-call rotations to provide after-hours support as needed.<br>• Deliver infrastructure projects, including Office 365 and Google Workspace implementations and data migrations.<br>• Plan and execute network setups and upgrades for new and existing clients.<br>• Ensure accurate documentation and process adherence during project handoffs and updates.
<p>We are seeking an Executive Assistant to provide comprehensive support to the organization’s CEO. You will play a crucial role in managing their day-to-day activities, ensuring efficiency, and fostering effective communication across all levels of the organization. The role is working for an IT Firm in the Reston area and is primarily remote. THE ROLE REQUIRES SECRET OR TOP SECRET CLEARANCE. The successful candidate is energetic and resourceful, thrives in a fast-paced environment and enjoys taking initiative and problem-solving. You are ambitious, perceptive, articulate and a mature multi-tasker with outstanding writing, research and organizational skills. No coaching necessary on the basics. You’ve already mastered them. You’re hungry for exposure and experience in all aspects of the organization and will have the opportunity to work on a variety of exciting projects and initiatives. You will serve as a primary point of contact for internal and external constituencies including senior management, board members, donors, renowned scientists and various representatives from the media, academic and creative communities.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage calendars: schedule meetings, appointments, and organize conference calls; manage all aspects of out-of-office travel with precision and attention to detail.</li><li>Manage CEO’s contacts database.</li><li>Act as a primary point of contact for internal and external stakeholders, managing emails, calls, and correspondence with professionalism and discretion.</li><li>Organize and prioritize incoming requests and information, ensuring the CEO and Co-founder are well-informed and prepared for upcoming commitments.</li><li>Prepare agendas, take meeting minutes, and follow up on action items to drive accountability and progress on key initiatives.</li><li>Be a prudent/professional, yet affable/approachable gatekeeper.</li><li>Have an ear to the ground to surface successes and challenges faced by staff.</li><li>Handle administrative tasks such as expense reports, document preparation, and bookings of meeting spaces, to enhance operational efficiency.</li><li>Uphold strict confidentiality regarding sensitive information and executive decisions, demonstrating integrity and discretion in all interactions.</li><li>Schedule Board of Director meetings and oversee onsite details including venue and catering, and preparation and distribution of Board materials.</li><li>Assist in the execution of special projects and initiatives, collaborating with cross-functional teams to meet deadlines and deliver exceptional results. Plan events including lunches, dinners, and social gatherings, and assist in development and fundraising projects with high-level donors.</li><li>Approach new tasks and responsibilities with care and enthusiasm.</li><li>MUST HAVE SECRET OR TOP SECRET SECURITY CLEARANCE!</li></ul><p><br></p><p> All interested candidates in this Executive Assistant opportunity and other fulltime opportunities in Accounting Operations please send your resume to Ian Gainor via LinkedIn. </p>
<p>We are looking for a skilled Front End Developer to support a internal project with a non-profit in Missoula, Montana. This role involves creating and enhancing user interfaces to deliver an exceptional user experience. The ideal candidate will bring expertise in modern Angular Front-End Framework and will collaborate with a team of back-end developers using .net</p><p><br></p><p><strong>Title:</strong> Front End Developer </p><p><strong>Location:</strong> 100% Remote </p><p><strong>Hours per week: </strong>10-15/week- Hours could vary </p><p><strong>Contract Type & Duration:</strong> W2 Contract, ongoing until project is complete </p><p><strong>Opportunity for Hire</strong>: No </p><p><strong>Schedule: </strong>M-F, Business hours in PST or MT time zone </p><p><strong>Pay: </strong>$66-77</p><p><strong>Computer Needed or Provided: </strong>Needed </p><p><br></p><p><strong>Job Description: </strong>We’re looking for a skilled <strong>Front-End Developer</strong> to collaborate with the back-end development team on an internal staff-facing site. Your mission: enhance functionality, improve aesthetics, and deliver a seamless user experience.</p><p>The ideal candidate brings a <strong>strong UX/UI mindset</strong>, attention to detail, and a passion for creating intuitive, accessible interfaces. You’ll play a key role in wrapping up the project with clear documentation for an easy handoff.</p><p><br></p>
<p><strong>Key Responsibilities</strong></p><ul><li>Installing, configuring, and upgrading database software.</li><li>Monitoring database performance and optimizing queries to ensure efficiency.</li><li>Implementing database security protocols and managing user access.</li><li>Performing regular database backups and disaster recovery operations.</li><li>Troubleshooting and resolving database issues, including data recoverability and integrity concerns.</li><li>Collaborating with development teams to design and implement database solutions for new projects.</li><li>Ensuring compliance with data privacy and protection regulations.</li><li>Documenting database environments, procedures, and standards.</li></ul><p><br></p>
Duties & Responsibilities:<br><br>· Design, develop, and maintain scalable web applications using OutSystems, AngularJS, .NET REST APIs, Python REST services, and SQL databases.<br><br>· Collaborate with business analysts, project managers, developers, and partner companies to gather requirements, design solutions, and deliver robust, high-quality applications.<br><br>· Review and enhance existing applications and processes to improve efficiency, reliability, and user experience.<br><br>· Troubleshoot, analyze, and resolve complex production issues related to performance, data integrity, and application errors by reviewing logs, source code, and data.<br><br>· Participate in design and code reviews, providing constructive feedback to peers to ensure best practices and code quality.<br><br>· Create and maintain technical documentation, including requirements, design specifications, and testing procedures.<br><br>· Utilize data analysis and SQL queries to support business reporting and decision-making.<br><br>· Ensure solutions are compliant with internal policies, security standards, and SOX requirements.<br><br>· Actively contribute to the continuous improvement of development processes, coding standards, and best practices.<br><br>· Demonstrate initiative, prioritize tasks, and meet project deadlines in a fast-paced environment.<br><br><br>Basic Qualifications:<br><br>· Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent experience.<br><br>· Minimum 3 years of experience in web/application development.<br><br>· At least 1 year of detail oriented experience with OutSystems Low-Code platform, including application design, data modeling, and integration.<br><br>· Hands-on experience developing with AngularJS for dynamic web interfaces.<br><br>· Minimum 3 years of experience with .NET REST API development and integration.<br><br>· Experience developing RESTful services in Python.<br><br>· Strong knowledge of SQL database design, development, and query optimization.<br><br>· Experience with version control systems (e.g., git), DevOps tools, and modern development environments (e.g., Visual Studio, VS Code).<br><br>· Excellent communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, including partner companies.<br><br>· Strong analytical and troubleshooting skills, with a commitment to quality and continuous improvement.<br><br>· Ability to work both independently and as part of a team, prioritizing and managing multiple tasks.<br><br>· Experience with additional modern front-end frameworks (e.g., Angular, React) preferred.<br><br>· Familiarity with OutSystems, other low-code platforms or integration tools preferred.<br><br>· Experience working with partner companies or external vendors on joint development projects preferred.<br><br>· Advanced knowledge of integration technologies (REST, SOAP, XML, JSON) preferred.
<p>Robert Half has partnered with a dynamic organization in search of a Financial Controller on a short-term contract basis to join our team located in the Greater Philadelphia Region. As a Financial Controller, the role will be centered around Financial Reporting, Month End Close, and Payroll operations.</p><p><br></p><p>What you get to do every single day:</p><p>• Oversee and manage all aspects of financial reporting within the organization.</p><p>• Ensure the timely and accurate preparation of monthly, quarterly, and annual financial statements.</p><p>• Supervise the month-end close process and ensure it is completed accurately.</p><p>• Manage payroll functions, ensuring that all procedures are carried out efficiently and in compliance with regulatory requirements.</p><p>• Develop and implement financial control procedures and systems to enhance financial performance.</p><p>• Monitor financial details to ensure that legal requirements are met.</p><p>• Coordinate with external auditors and manage internal controls.</p><p>• Oversee budget preparation and financial planning processes.</p><p>• Manage and track the performance of invested assets in alignment with company's policies and investment strategy.</p>
<p>Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global user base. The role oversees incident management, service requests, and user support to ensure high customer satisfaction and operational efficiency. You’ll work with technology, security, and business teams to resolve escalations, track performance metrics, and implement process improvements. This position is responsible for supervising service desk staff, managing support tools, and fostering a culture of accountability and continuous improvement.</p><p><br></p><p>Responsibilities</p><p><br></p><p>Planning and Execution</p><ul><li>Oversee the daily operations of the service desk, driving timely resolution of incidents and service requests.</li><li>Establish and manage problem management to identify, analyze, and resolve the root causes of recurring or significant incidents.</li><li>Develop and maintain service desk procedures, knowledge bases, and escalation protocols aligned with operational standards.</li><li>Monitor service performance metrics and implement strategies to improve response times, resolution rates, and user satisfaction.</li><li>Collaborate with Technology leadership to align service desk operations with broader IT strategies and initiatives.</li></ul><p>Team Supervision and Collaboration</p><ul><li>Lead and mentor a team of service desk analysts and support specialists, fostering a culture of responsiveness, accountability, and continuous learning.</li><li>Establish clear team roles, responsibilities, and performance standards to promote consistent service delivery across time zones and business units.</li><li>Partner with Functional Teams to align service desk support with evolving business priorities and technology strategies.</li><li>Manage and escalate incidents, implement preventative measures, and support compliance requirements.</li></ul><p>Operational Management and Delivery</p><ul><li>Manage service desk tools and platforms, including ticketing systems, remote support tools, and knowledge management systems.</li><li>Support user onboarding and offboarding (e.g., hardware provisioning).</li><li>Maintain up-to-date, accurate, and easily accessible service desk documentation to facilitate efficient issue resolution and promote knowledge sharing.</li><li>Provide regular reporting on service desk performance, trends, and improvement opportunities to company leadership.</li></ul><p>Process Optimization and Innovation</p><ul><li>Identify opportunities to automate and streamline support workflows, improving efficiency and scalability across the organization’s platforms.</li><li>Stay informed about ITSM best practices, tools, and trends to enhance service desk operations and user experience.</li><li>Lead initiatives to improve first-call resolution rates, reduce ticket volumes, and enhance self-service capabilities.</li><li>Gather feedback from users and stakeholders to refine support processes and align service delivery with strategic objectives.</li></ul>
<p>Robert Half is partnering with a fast-growing organization that is seeking a skilled Business Analyst to support data-driven decision-making across the company. In this role, you will play a key part in building and optimizing the data infrastructure that powers operational and strategic insights. The Business Analyst will design and maintain internal databases and data pipelines, develop dynamic dashboards and reports, and consolidate information from CRM, ERP, finance, sales, and other core systems into unified, easy-to-use reporting tools. Working closely with finance and cross-functional teams, you will create solutions that enhance billing, planning, and business performance, while also supporting CRM administration, workflow automation, and the development of SharePoint-based tools and internal portals. This role offers the opportunity to identify process improvements, drive automation, and deliver actionable insights through ad hoc analysis and reporting for leadership and client-facing teams. The ideal candidate brings a strong foundation in data analytics and IT, proficiency with BI tools such as Power BI, strong SQL skills, and experience with Microsoft platforms including Dataverse, Power Platform, and SharePoint. A background working with CRM systems, advanced Excel capabilities, excellent communication skills, and the ability to manage multiple projects independently are key to success. Some travel may be required for team or client engagements.</p><p>For immediate consideration, please call Dan Duggan at (508) 205-2126.</p>
<p><strong>Your Opportunity to Shine in a Leadership Role at a Thriving, Family-Owned Company!</strong></p><p>Are you an experienced administrative professional looking for a dynamic role where you can make a significant impact? We are partnering with a well-established company in the Davenport area that is fueled by collaboration, innovation, and success! We’re on the hunt for a proactive and organized <strong>Executive Assistant</strong> to directly support our <strong>President </strong>so they can focus on driving the business forward.</p><p>As an integral member of our team, you’ll enjoy a <strong>collaborative, close-knit work environment</strong> where ideas and solutions flow freely. We also know the value of connecting outside the office—join us for <strong>annual company events, team-building activities, and celebrations</strong> that help you feel at home while developing rewarding relationships across the organization.</p><p><br></p><p><strong>Why You’ll Love It Here:</strong></p><ul><li><strong>Family-Owned Legacy:</strong> Be part of a company that has deep roots in the community and values integrity, tradition, and results.</li><li><strong>Collaborative and Supportive Team:</strong> Work alongside talented professionals in an energetic, fast-paced office. </li><li><strong>Company Activities:</strong> From community involvement to celebrating milestones, this company is not shy about appreciating their employees.</li><li><strong>Opportunities for Impact:</strong> Assist the President directly and play a key role in organizational decision-making and outcomes.</li></ul><p><strong>Responsibilities:</strong></p><p>In this role, you’ll act as an extension of the President and help drive productivity by managing schedules, tasks, communication, and relationships. Key duties include:</p><ul><li>Proactively managing the President’s calendar, meetings, travel, and events.</li><li>Organizing digital files and tracking tasks, action items, and priorities so nothing slips through the cracks.</li><li>Drafting, editing, and sending professional communications on behalf of the President.</li><li>Helping maintain key relationships across the company by tracking and recognizing milestones such as birthdays and work anniversaries.</li><li>Coordinating internal and company-wide meetings and events, including preparing agendas, tracking follow-ups, and managing logistics.</li><li>Utilizing productivity tools like Google Workspace, AI assistants, and workflow automation to drive efficiencies.</li></ul><p><br></p>
We are looking for an experienced ERP/CRM Configuration SME to join our team on a long-term contract basis. This role involves working with advanced systems in a manufacturing environment to ensure smooth operations and optimize configurations. Based in West Hartford, Connecticut, this position offers an excellent opportunity to contribute to complex projects and streamline system processes.<br><br>Responsibilities:<br>• Configure and manage Dayforce systems to ensure seamless functionality during team transitions.<br>• Oversee payroll processes and address system adjustments to maintain accuracy and compliance.<br>• Collaborate on integration points between Oracle and Dayforce systems to enhance connectivity.<br>• Develop and implement client-side scripts to improve system performance and user experience.<br>• Create and update business requirement documents to align with organizational needs.<br>• Manage configuration settings to optimize system functionality and efficiency.<br>• Conduct API development to integrate new tools and improve data flow.<br>• Provide expertise in Salesforce development to support CRM enhancements.<br>• Perform HRIS analysis to identify opportunities for system improvements.<br>• Ensure all system updates and modifications adhere to compliance standards.
<p><em>The salary range for this position is $110,000 to $114,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p>The holiday season is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Assist in the monthly/quarterly external and internal reporting processes which include:</li><li>Preparation of monthly and quarterly financial statements</li><li>Preparation of quarterly 10-Q and annual 10-K filings, including creating footnote disclosures and aggregating data</li><li>Preparation of quarterly and annual financial statements for the newly-formed joint venture</li><li>Preparation of reporting requirements from the joint venture partner for the managed long-term lease portfolio</li><li>Working closely with all business segments, tax, treasury, FP& A, investor relations, legal, and other departments to collect footnote materials</li><li>Preparation of schedules to be included in the quarterly earnings release and schedules to support preparation for the earnings call</li><li>Preparation of the quarterly presentation to the company’s board of directors, including coordination with the FP& A team on budget numbers</li><li>Monthly and quarterly analysis of financial statements for internal/external use</li><li>Work with external auditors, provide required support and address questions and follow ups timely</li><li>Improve our reporting process in our external reporting system</li><li>Update and improve disclosure and reporting documentation for increased efficiency</li><li>Assist in the monthly/quarterly accounting close for the Rail International Segment which includes:</li><li>Partner with the accounting departments at our foreign locations to form a collaborative, communicative relationship</li><li>Act as a liaison between the Chicago accounting team and the accounting departments at our foreign locations to ensure a full understanding of foreign operations and their implications on our consolidated accounting activities</li><li>Monitor activity at the Rail International holding entities, work with Tax and other departments to prepare and record journal entries at these entities</li><li>Ensure monthly activities are recorded in accordance with company accounting policies and prepare relevant journal entries</li><li>Prepare the monthly and quarterly reporting package including income statement and balance sheet variance analysis, key performance metrics, and statement of cash flows</li><li>Prepare monthly balance sheet reconciliations</li><li>Prepare the Rail International segment schedules to assist in the required disclosures for the 10-K, 10-Q and other reporting needs</li><li>Prepare financial statements for U.S. and international subsidiaries, US pension plans, governmental surveys, and other regulatory filings to be submitted to various agencies, work with external auditors and provide required support and documentation</li><li>Coordinate with accounting and technical accounting departments to research and implement new accounting standards and related reporting and disclosure requirements</li></ul>
We are looking for a skilled Data Engineer to join our team in San Antonio, Texas. This role offers an opportunity to design, develop, and optimize data solutions that support business operations and strategic decision-making. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and the ability to collaborate effectively across departments.<br><br>Responsibilities:<br>• Develop, maintain, and optimize data pipelines using Azure Synapse Analytics, Microsoft Fabric, and Azure Data Factory.<br>• Implement advanced data modeling techniques and design scalable BI solutions that align with business objectives.<br>• Create and maintain dashboards and reports using Power BI, ensuring data accuracy and usability.<br>• Integrate data from various sources, including APIs and Dataverse, into Azure Data Lake Storage Gen2.<br>• Utilize tools like Delta Lake and Parquet to manage and structure data within a lakehouse architecture.<br>• Define and implement BI governance frameworks to ensure consistent data standards and practices.<br>• Collaborate with cross-functional teams such as Operations, Sales, Engineering, and Accounting to gather requirements and deliver actionable insights.<br>• Troubleshoot, document, and resolve data issues independently while driving continuous improvement initiatives.<br>• Lead or contribute to Agile/Scrum-based projects to deliver high-quality data solutions within deadlines.<br>• Stay updated on emerging technologies and trends to enhance data engineering practices.
<p>We are seeking a dynamic and experienced <strong>IT Director of Infrastructure</strong> to lead the design, deployment, and management of a modern technology infrastructure. This role requires a confident leader who can take ownership from day one, mentor a high-performing team, and drive innovation—including the integration of AI-based solutions—within a complex organizational environment based just north of Dallas, TX in the Plano / Frisco, TX region. (MUST CURRENTLY RESIDE IN DALLAS / FORT WORTH REGION)</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Leadership & Team Development:</strong></p><ul><li>Manage, mentor, and grow a team of Infrastructure Engineers.</li><li>Foster a culture of collaboration, accountability, and continuous improvement.</li></ul><p><strong>Infrastructure Strategy & Execution:</strong></p><ul><li>Design and deploy a modern, scalable, and secure technology infrastructure.</li><li>Develop and implement IT strategies aligned with business goals, focusing on reliability, cybersecurity, and exceptional client service.</li></ul><p><strong>Project & Vendor Management:</strong></p><ul><li>Oversee multiple infrastructure projects concurrently, ensuring timely delivery and quality outcomes.</li><li>Manage relationships with third-party vendors and coordinate with internal business units.</li></ul><p><strong>Innovation & Emerging Technologies:</strong></p><ul><li>Stay ahead of industry trends and emerging technologies.</li><li>Design and implement AI-driven solutions to enhance operational efficiency and business capabilities.</li></ul><p><strong>Governance & Compliance:</strong></p><ul><li>Develop and implement cybersecurity solutions for a complex organization.</li><li>Ensure compliance with regulatory requirements and internal policies.</li></ul><p><strong>Financial & Asset Management:</strong></p><ul><li>Develop and manage IT budgets, procurement processes, and asset management.</li><li>Optimize resource allocation and cost efficiency.</li></ul><p><br></p>
We are looking for an experienced Digital Project Manager to join our team on a contract basis in Fort Washington, Pennsylvania. In this role, you will be responsible for overseeing omnichannel campaign delivery, ensuring operational excellence, and collaborating across multiple departments to achieve project goals. This position is ideal for someone with a strong attention to detail and a solid background in digital media operations and project management.<br><br>Responsibilities:<br>• Coordinate the setup, quality assurance, launch, pacing, optimization, and close-out of digital campaigns to ensure successful delivery across all channels.<br>• Monitor campaign performance metrics, identify delivery risks, and implement mitigation strategies to meet project objectives.<br>• Manage timelines and oversee day-to-day deployment activities while maintaining clear communication with editorial, product, and ad operations teams.<br>• Facilitate internal meetings, including kick-offs, concept reviews, and readiness checkpoints, to align cross-functional teams on project progress.<br>• Prepare pacing and performance reports using internal dashboards and collaborate with analytics and marketing teams to optimize delivery.<br>• Maintain accurate records of campaigns, including documentation, trackers, and proof-of-placement materials.<br>• Ensure compliance with regulatory standards and internal processes, including approvals and proper archiving.<br>• Support billing reconciliation and validate delivery against insertion orders to ensure financial accuracy.<br>• Provide recommendations for campaign optimization and delivery strategies in partnership with marketing and editorial teams.
<p>The IT Trainer is responsible for the design, delivery, and ongoing improvement of technology training programs. This role equips staff with the knowledge to use technology effectively for daily productivity and strategic initiatives. Working across departments, the IT Trainer identifies learning needs, develops instructional content, and delivers training sessions that support technology adoption and operational goals. Collaboration with application managers, service desk teams, and business stakeholders is essential for supporting new system rollouts, platform updates, and user enablement. Responsibilities include creating customized learning materials, managing training schedules, and evaluating program impact through feedback and performance metrics. The role requires strong instructional design skills, excellent communication, and an understanding of enterprise technology in legal or professional services environments.</p><p><br></p><p><strong>Core Responsibilities:</strong></p><p><strong>Training Development and Delivery</strong></p><ul><li>Design and deliver training for staff on core technology platforms, including productivity and collaboration tools.</li><li>Create instructional materials and e-learning modules for different roles and skill levels.</li><li>Assess training gaps and prioritize initiatives.</li><li>Conduct onboarding for new hires, introducing technology resources.</li><li>Track participation and feedback to refine programs.</li></ul><p><strong>Collaboration and Support</strong></p><ul><li>Work with application managers, service desk teams, and business stakeholders to align training with updates and priorities.</li><li>Coordinate training schedules and address specific team needs.</li><li>Provide coaching and support to users needing extra help.</li><li>Support change management efforts.</li></ul><p><strong>Operational Oversight</strong></p><ul><li>Maintain a centralized library of training materials.</li><li>Monitor usage trends and support requests to address recurring issues via training.</li><li>Collaborate on rollouts of new tools and features to ensure user readiness.</li><li>Evaluate training effectiveness using surveys and performance data.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Gather and apply feedback to improve training relevance and methods.</li><li>Stay current with technology trends and learning methodologies to enhance programs.</li><li>Recommend updates based on system changes and user needs.</li><li>Promote technology literacy and confidence across the organization.</li></ul>
<p>Local company based in Oklahoma City is looking for a dedicated IT security specialist to join the team! This role will be responsible for safeguarding the organization's IT infrastructure by identifying, analyzing, and mitigating cybersecurity threats. The ideal candidate will possess strong technical expertise in security monitoring tools and a proactive approach to ensuring data and asset protection.</p><p>Responsibilities:</p><p>• Monitor and interpret security alerts and logs from tools such as managed detection and response systems to identify potential threats.</p><p>• Investigate and respond to potential security incidents, escalating critical issues as needed.</p><p>• Manage vulnerability assessments, including scanning, analysis, and remediation efforts.</p><p>• Document security events and incidents, ensuring accurate and comprehensive reporting.</p><p>• Conduct regular security assessments and provide actionable recommendations to address weaknesses.</p><p>• Collaborate with IT teams to maintain secure configurations for firewalls, endpoint protection systems, and network security.</p><p><br></p>
