We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts.<br><br>Responsibilities:<br>• Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels.<br>• Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance.<br>• Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization.<br>• Diagnose and resolve problems affecting essential business applications and internal technology systems.<br>• Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects.<br>• Maintain accurate records for technology assets, equipment assignments, and support documentation.<br>• Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components.<br>• Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed.<br>• Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable day-to-day support for end users in Lenexa, Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys resolving hardware, software, and connectivity issues while helping maintain a stable and efficient technology environment. The role will work closely with employees and internal teams to troubleshoot incidents, support infrastructure needs, and deliver responsive service across the site.<br><br>Responsibilities:<br>• Provide frontline technical support for desktop, laptop, printer, and mobile device issues, ensuring timely resolution for end users.<br>• Diagnose and address problems related to operating systems, standard business applications, and basic network connectivity.<br>• Manage and document support requests through the ticketing system, keeping records accurate and users informed throughout the process.<br>• Install, configure, and maintain workstation hardware, peripherals, and approved software in alignment with company standards.<br>• Support onsite technology infrastructure by assisting with device setup, connectivity troubleshooting, and routine maintenance tasks.<br>• Escalate complex incidents to appropriate teams when needed and collaborate to drive issues through to completion.<br>• Assist with user account support, access-related requests, and general technology onboarding activities for employees.<br>• Contribute to a positive support experience by communicating clearly, prioritizing service requests, and following established processes.
We are looking for a Software Developer to join a team on a contract basis with the potential for a permanent position. This role is well suited for a hands-on engineer who can build modern applications, solve technical issues efficiently, and work with minimal supervision. The position will contribute to development across front-end and back-end technologies while supporting projects in a healthcare-focused environment where data accuracy and compliance awareness are important.<br><br>Responsibilities:<br>• Design, develop, and enhance web applications using TypeScript, React, Node.js, and Microsoft .NET technologies.<br>• Build and maintain scalable solutions across both client-side interfaces and server-side services.<br>• Diagnose application defects, investigate root causes, and implement reliable fixes in a timely manner.<br>• Collaborate with technical and business stakeholders to translate requirements into practical software solutions.<br>• Work independently to manage assigned development tasks, priorities, and deliverables with limited oversight.<br>• Create and support applications using C#, ASP.NET, JavaScript, and the .NET Framework as part of ongoing development efforts.<br>• Ensure software solutions align with healthcare-related data handling standards and compliance expectations.<br>• Participate in code reviews, testing activities, and continuous improvement efforts to strengthen application quality.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in New York, New York. This Long-term Contract position focuses on supporting Mac-based environments, resolving application issues, and delivering timely solutions that keep employees productive. The ideal candidate brings strong troubleshooting ability, experience working through service desk requests, and a customer-focused approach to desktop support.<br><br>Responsibilities:<br>• Deliver day-to-day technical support for users working primarily on Mac devices, addressing software and hardware issues efficiently.<br>• Investigate and resolve application-related problems, with an emphasis on restoring functionality and minimizing user disruption.<br>• Manage incoming service desk tickets, document resolutions clearly, and ensure requests are handled within expected response times.<br>• Provide support for Windows-based systems when needed, including assistance with Microsoft Windows 10 environments.<br>• Assist with account access and user support tasks involving Active Directory and related desktop tools.<br>• Troubleshoot a wide range of end-user technology concerns, escalating more complex issues when appropriate.<br>• Communicate clearly with employees to understand reported problems, explain solutions, and maintain a high level of service.<br>• Contribute to a stable support environment by tracking recurring issues and sharing practical recommendations for improvement.
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance and keep end-user systems running smoothly for a Long-term Contract position in Grand Rapids, Michigan. This role supports employees by resolving technology issues, improving the user experience, and helping maintain reliable desktop and device operations. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a practical understanding of common business applications and support processes.<br><br>Responsibilities:<br>• Investigate and resolve user issues involving desktops, laptops, tablets, operating systems, software applications, and related peripheral equipment.<br>• Deliver technical guidance to employees on the effective use of hardware and software, including support for onboarding activities and new user setup.<br>• Maintain accurate service records by documenting incidents, resolutions, access requests, and knowledge resources within ticketing and support logs.<br>• Contribute to IT initiatives by assisting with equipment rollouts, software testing, data recovery efforts, and technology migration activities.<br>• Configure, install, update, back up, and maintain workstation environments to support dependable daily operations.<br>• Apply established policies and procedures to system changes and support tasks while helping uphold regulatory and organizational compliance standards.<br>• Manage and respond to service desk tickets in a timely manner, escalating issues when needed to ensure efficient resolution.<br>• Support user account and access-related tasks, including basic administration within tools such as Active Directory.<br>• Assist with Windows-based desktop support needs, including troubleshooting within Microsoft Windows 10 environments.
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Santa Clara, California. This Long-term Contract position is ideal for someone who enjoys resolving desktop and system issues, delivering excellent customer service, and keeping day-to-day IT operations running smoothly. The role focuses on hands-on troubleshooting, user support, and timely ticket resolution across Windows-based environments.<br><br>Responsibilities:<br>• Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users.<br>• Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems and common workstation applications.<br>• Manage service desk requests from intake through closure, ensuring updates are documented clearly and handled within expected timeframes.<br>• Support user account administration activities in Active Directory, including access changes, password assistance, and basic account maintenance.<br>• Troubleshoot system, peripheral, and connectivity issues to minimize disruption and restore user productivity quickly.<br>• Install, configure, and maintain desktop equipment, operating systems, and standard business applications as needed.<br>• Escalate more complex incidents appropriately while providing accurate notes and relevant troubleshooting details to support resolution.
We are looking for a skilled Network & Systems Administrator to support and strengthen a hybrid IT environment in California. This contract opportunity with potential for a permanent role is ideal for someone who combines strong systems administration expertise with hands-on network support and end-user troubleshooting. The role will focus on maintaining core infrastructure, improving platform reliability, and helping advance security-focused initiatives across the organization.<br><br>Responsibilities:<br>• Administer and support Windows-based server environments, ensuring stable performance, availability, and timely issue resolution.<br>• Manage identity and access services through Active Directory and Entra, including user administration, permissions, and policy enforcement.<br>• Provide support for endpoint management tools such as Intune to maintain device compliance, configuration, and deployment standards.<br>• Oversee Microsoft 365 administration and assist with SharePoint organization, maintenance, and content cleanup efforts.<br>• Troubleshoot and support core network components, helping maintain connectivity, performance, and dependable daily operations.<br>• Deliver desktop and user support for Windows 10 environments, resolving hardware, software, and access-related issues.<br>• Maintain and support infrastructure involving Dell technologies and Citrix platforms where needed across the environment.<br>• Contribute to cybersecurity implementation efforts by assisting with compliance measures, security controls, and operational best practices.
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving device, access, and hardware issues while delivering dependable day-to-day support across a fast-paced environment. The role focuses on maintaining desktop performance, supporting Apple-based technology, and helping employees stay productive through responsive service and sound troubleshooting.<br><br>Responsibilities:<br>• Deliver front-line technical assistance for desktop, laptop, mobile, and peripheral issues, ensuring timely resolution for end users.<br>• Support Apple devices and Apple iOS platforms by diagnosing problems, configuring settings, and maintaining reliable performance.<br>• Administer device management tasks through Jamf Pro, including provisioning, policy updates, and routine support activities.<br>• Troubleshoot hardware failures and coordinate repair or replacement of workstations and related equipment as needed.<br>• Assist users with identity and access issues by supporting authentication tools such as Okta.<br>• Provide support for desktop environments that interact with technologies such as Cisco, Citrix, Android, and computer hardware platforms.<br>• Set up, image, deploy, and maintain end-user devices to meet operational and security standards.<br>• Document incidents, solutions, and recurring technical issues to improve service efficiency and knowledge sharing.
<p>We are looking for an IT Support Specialist to provide onsite technical assistance for a large healthcare organization in Michigan. This contract-to-permanent position is ideal for someone who enjoys solving everyday technology issues while delivering compassionate, high-quality support to staff working in a fast-paced and emotionally sensitive environment. The role focuses on desktop and mobile support, user onboarding, and hands-on troubleshooting across core Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide onsite and remote technical support for end users, resolving routine hardware, software, and access-related issues in a timely manner.</p><p>• Set up and configure workstations, peripherals, and user accounts for new team members, supporting a steady monthly onboarding volume.</p><p>• Troubleshoot Windows-based environments, including Active Directory, Microsoft 365, Exchange Online, and related user access concerns.</p><p>• Assist employees in the field with remote issue resolution and guidance for laptops, mobile devices, and connectivity problems.</p><p>• Support Android phones and iPads by handling setup, basic troubleshooting, and user assistance.</p><p>• Diagnose deskside and network-related issues affecting day-to-day operations and escalate more complex problems when needed.</p><p>• Maintain accurate tracking of equipment and technology assets, including device distribution, recovery, and inventory updates.</p><p>• Deliver responsive, attentive customer service to staff members who may be working under stressful circumstances.</p><p>• Prepare stations and equipment so new and existing team members have reliable access to the tools they need to perform their work.</p>
We are looking for a Software Developer to join a collaborative team in Norton Shores, Michigan. This onsite role is ideal for someone who enjoys building custom applications, solving technical problems, and growing within a service-focused environment. The position offers the chance to contribute to development efforts using Microsoft technologies while working closely with colleagues to deliver effective software solutions.<br><br>Responsibilities:<br>• Design, build, and maintain software applications using C# and the .NET technology stack.<br>• Develop and enhance web-based features with ASP.NET and JavaScript to support business needs.<br>• Partner with team members to create and refine custom solutions for client-facing and internal applications.<br>• Troubleshoot application issues, identify root causes, and implement reliable fixes.<br>• Participate in code reviews, testing, and ongoing improvement efforts to strengthen software quality.<br>• Support the evolution of existing systems and contribute to new development initiatives as priorities change.<br>• Learn project-specific platforms and tools, including ERP-related environments when applicable.<br>• Work onsite with the development team in Norton Shores, Michigan to help drive timely project delivery.
We are looking for a Systems Engineer to support and enhance enterprise infrastructure across both cloud-based and on-premises environments. This long-term contract position is ideal for an experienced individual who can take ownership of system performance, security, and availability while driving steady improvements across core platforms. The role will focus on maintaining reliable infrastructure, solving complex technical issues, and strengthening overall resiliency through modern engineering practices.<br><br>Responsibilities:<br>• Manage and optimize enterprise infrastructure spanning Microsoft Azure, Microsoft 365, Microsoft Entra ID, Active Directory, VMware, and Windows Server platforms.<br>• Administer secure, stable, and highly available systems across cloud and on-premises environments while monitoring overall health and performance.<br>• Troubleshoot and resolve advanced infrastructure incidents, conducting root cause analysis and implementing long-term corrective actions.<br>• Lead efforts related to backup operations, storage management, and disaster recovery readiness to protect business-critical systems and data.<br>• Maintain and strengthen identity and access services, including directory services and authentication platforms, to support secure operations.<br>• Plan and implement infrastructure enhancements that improve reliability, scalability, and operational efficiency across the technology environment.<br>• Support ongoing modernization initiatives by evaluating current systems and recommending practical improvements aligned with business needs.<br>• Develop and maintain technical documentation, operational procedures, and recovery plans to ensure consistency and preparedness.<br>• Partner with internal teams and stakeholders to deliver infrastructure solutions that align with organizational priorities and service expectations.
We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical support across manufacturing operations in Fort Mill, South Carolina. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day user issues, supporting endpoint technology, and working closely with both local teams and broader IT partners. The role combines desktop support, device administration, and shop-floor technology assistance in a fast-moving environment where reliability, responsiveness, and clear communication are essential.<br><br>Responsibilities:<br>• Deliver first-line onsite IT support for employees and operational teams, addressing hardware, software, and connectivity issues in office and production settings.<br>• Set up, image, configure, and deploy Windows-based computers and related devices in alignment with established enterprise standards.<br>• Diagnose and resolve problems involving desktops, mobile equipment, wireless tools, label printers, barcode scanners, tablets, and other manufacturing technology.<br>• Perform routine user account support tasks within Active Directory and Entra, including access updates and password assistance.<br>• Assist with employee onboarding by preparing equipment, transferring data, completing upgrades, and ensuring workstations are ready for use.<br>• Guide end users on effective use of supported applications and equipment, helping improve adoption and reduce repeat issues.<br>• Maintain endpoint security settings and support local efforts related to vulnerability response and cybersecurity incident follow-up.<br>• Provide technical support for connected manufacturing and IoT devices, ensuring dependable setup, communication, and ongoing functionality.<br>• Partner with infrastructure teams, vendors, and business stakeholders to support audits, equipment procurement, escalations, and continuous improvement initiatives, including weekly travel between sites as needed.
We are looking for an experienced Infrastructure Engineer to lead the administration and strategic improvement of a Microsoft 365 environment in Dublin, Ohio. This role combines day-to-day platform ownership with security, governance, and performance oversight across core cloud collaboration and identity services. The ideal candidate brings strong technical depth, a proactive approach to operational excellence, and the ability to work effectively with internal stakeholders and external technology partners.<br><br>Responsibilities:<br>• Oversee the daily administration, configuration, and continuous improvement of Microsoft 365 services such as Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Intune.<br>• Monitor service health, usage trends, licensing, and capacity needs to maintain a stable, efficient, and scalable collaboration environment.<br>• Manage identity and access controls by supporting authentication policies, Conditional Access, and hybrid identity solutions across the enterprise.<br>• Establish and maintain security, compliance, and governance standards within the Microsoft 365 ecosystem to support organizational and regulatory expectations.<br>• Work closely with infrastructure, security, and external service providers to resolve complex platform issues and maintain reliable service delivery.<br>• Serve as the senior technical escalation resource for Microsoft 365-related incidents, problems, and vendor coordination.<br>• Lead initiatives that enhance the platform through modernization, migrations, feature rollouts, and roadmap-driven improvements.<br>• Create automation and scripting solutions to streamline administration, improve consistency, and reduce manual effort.<br>• Develop clear technical documentation and promote end-user adoption of new capabilities and best practices across the organization.
<p>We are looking for an IT Support Analyst to join our team. This position supports employees with day-to-day technology needs, helping keep workstations, software, and connected systems operating effectively. The role is well suited for someone who enjoys troubleshooting technical issues, assisting end users, and contributing to reliable IT operations across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Create and maintain user accounts, profile settings, and access credentials while assisting employees with login and password-related issues.</p><p>• Investigate hardware, software, and connectivity problems, identify root causes, and walk users through practical solutions.</p><p>• Configure desktops, laptops, peripherals, and related devices, including new installations, replacements, and system upgrades.</p><p>• Deliver hands-on support and user guidance to help employees work effectively with business applications and computer equipment.</p><p>• Manage data access settings and support secure storage, backup, and recovery practices to protect information integrity.</p><p>• Assess system performance and day-to-day IT operations, then recommend improvements that strengthen efficiency and usability.</p><p>• Participate in validation activities for software updates, patches, and vendor changes before broader deployment.</p><p>• Help improve service desk workflows, documentation, and support procedures in partnership with leadership.</p><p>• Track, organize, and maintain technology inventory to support asset management and equipment readiness.</p><p>• Perform basic maintenance and support for network-connected equipment such as switches, routers, servers, and storage devices.</p>
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable end-user support in Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys solving hardware, software, and connectivity issues in a fast-paced environment. The person in this role will help maintain day-to-day technology operations while delivering a positive support experience across the site.<br><br>Responsibilities:<br>• Provide front-line technical support for desktops, laptops, peripherals, and mobile devices, resolving issues efficiently and professionally.<br>• Troubleshoot hardware, software, network, and connectivity problems to minimize downtime for employees and business operations.<br>• Manage support requests through the ticketing system, ensuring accurate documentation, timely updates, and proper follow-through.<br>• Install, configure, and maintain workstations, printers, and other site technology equipment in alignment with company standards.<br>• Assist with user account support, device setup, and basic access-related issues to help employees stay productive.<br>• Support local technology infrastructure by identifying recurring issues, escalating complex problems, and coordinating with broader IT teams when needed.<br>• Contribute to system readiness by performing routine checks, updates, and maintenance on end-user technology and support tools.
<p>We are looking for an experienced Tier 1 or 2 Support candidate, who will be working as an on-boarding Specialist to join a Contract assignment in Broken Arrow, Oklahoma. This role is ideal for an IT specialist who can provide hands-on technical assistance across desktop support, workstation deployment, and basic network connectivity in on-site environments. The position will focus on helping new client locations get up and running smoothly while delivering dependable day-to-day technical support.</p><p><br></p><p>Responsibilities:</p><p>• Provide on-site technical support for new client onboarding engagements, ensuring systems and user equipment are ready for business use.</p><p>• Configure, deploy, and troubleshoot desktop and laptop systems running Windows 10 and Windows 11.</p><p>• Set up PCs, peripherals, and related hardware while verifying proper connectivity and functionality.</p><p>• Assist with basic network support tasks, including working with Ubiquiti UniFi and SonicWall firewall environments.</p><p>• Support users with general IT issues, resolving escalated incidents and identifying practical solutions.</p><p>• Coordinate with internal and client-side teams to maintain progress on onboarding activities and technical readiness.</p><p>• Perform system checks, document completed work, and confirm that installed technology meets operational needs.</p><p>• Provide support related to SharePoint access and general usage as part of the onboarding process.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users in Memphis, Tennessee. This Long-term Contract position focuses on resolving desktop and system-related issues, supporting Windows-based environments, and ensuring timely response to service requests. The ideal candidate is comfortable troubleshooting common hardware and software problems, managing user access, and delivering reliable support with a strong customer service mindset.<br><br>Responsibilities:<br>• Provide frontline technical support for employees by diagnosing and resolving desktop, software, and access-related issues.<br>• Manage and update user accounts, permissions, and group access within Active Directory to support daily operations.<br>• Respond to and track incoming service desk requests, ensuring issues are documented accurately and addressed within expected timelines.<br>• Support Windows 10 and other Microsoft Windows environments by identifying root causes and applying practical solutions.<br>• Install, configure, and maintain desktop systems, peripherals, and standard business applications for end users.<br>• Escalate complex technical problems when needed and collaborate with other IT team members to drive issue resolution.<br>• Deliver clear communication to users throughout the support process and provide guidance on basic system use and troubleshooting steps.
<p>We are looking for an IT Systems & Infrastructure Engineer to support and strengthen a complex technology environment in Greater Cleveland, Ohio. This position will help maintain secure, reliable, and efficient infrastructure across core business systems, network services, and manufacturing-related platforms. The ideal candidate brings strong technical depth across Microsoft ecosystems, enterprise applications, and cybersecurity practices, along with the ability to improve system performance through automation and integration.</p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize server, directory, messaging, and cloud-based platforms to ensure dependable day-to-day operations across the business.</p><p>• Support network infrastructure by maintaining connectivity, security, and performance for firewalls, switches, routers, and related technologies.</p><p>• Manage enterprise systems and manufacturing-facing applications, including ERP-connected environments, to promote stable and efficient business processes.</p><p>• Develop and maintain automation, scripts, and API-based integrations to streamline administration, reduce manual effort, and improve data flow between systems.</p><p>• Oversee backup, recovery, patching, and vulnerability response activities to protect infrastructure availability and reduce operational risk.</p><p>• Implement and support endpoint management and cybersecurity controls that strengthen device security and align with organizational standards.</p><p>• Monitor infrastructure health, troubleshoot technical issues, and resolve system problems affecting users, applications, and production support environments.</p><p>• Contribute to reporting and analytics capabilities by supporting database-driven solutions and system data accessibility for operational decision-making.</p>
We are looking for a Software Developer to join a construction-focused organization in Appleton, Wisconsin on a contract basis with the potential for a permanent role. This role is ideal for a developer who enjoys building practical, business-facing applications and partnering closely with internal stakeholders to deliver dependable software solutions. The position calls for strong experience with C# and the .NET ecosystem, along with the ability to contribute within an enterprise environment and support web-based application development.<br><br>Responsibilities:<br>• Design, build, and maintain business applications using C#, .NET, and ASP.NET technologies.<br>• Partner with internal users and cross-functional teams to gather needs, translate requirements, and deliver effective software solutions.<br>• Develop and enhance web-based features with JavaScript and related front-end technologies to improve usability and performance.<br>• Write, optimize, and support SQL queries and database interactions that underpin core application functionality.<br>• Contribute to application updates, issue resolution, and ongoing enhancements across enterprise-level systems.<br>• Participate in code reviews, testing, and technical documentation to promote quality, stability, and maintainability.<br>• Support work tied to broader application initiatives, including projects that may involve mobile or modern UI technologies such as Blazor or Flutter.<br>• Collaborate with team members to troubleshoot production issues and implement timely, reliable fixes.
We are looking for an IT Support Specialist to provide day-to-day technical support for a retail apparel environment in Bolingbrook, Illinois. This Long-term Contract opportunity is ideal for someone who enjoys solving hardware and software issues, supporting end users, and keeping service requests moving efficiently. The role includes hands-on troubleshooting for workplace technology, printer support, and occasional travel to a nearby company site once or twice per month.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users by diagnosing and resolving common hardware, software, and Windows-related issues.<br>• Manage incoming service requests by opening, updating, and closing tickets while maintaining clear documentation and timely follow-up.<br>• Support Zebra printer operations, including troubleshooting connectivity, printing errors, and routine device issues.<br>• Assist with user account support and access-related tasks within Active Directory and other standard support tools.<br>• Travel to an additional company location one to two times each month to deliver onsite technical support as needed.<br>• Follow established support procedures to ensure incidents are handled consistently and escalated appropriately when required.<br>• Contribute to operational support activities tied to warehouse technology, shipping, or logistics systems when needed.<br>• Participate in training for robotics or automation-related tools and help support those technologies in the workplace.<br>• Maintain an organized, process-driven approach to issue resolution while delivering reliable customer service to internal users.
We are looking for a skilled Cloud Engineering Specialist to support secure and reliable cloud services for a university environment in Union, New Jersey. This Long-term Contract position focuses on strengthening Microsoft 365 and related identity platforms while helping maintain resilient, scalable, and high-performing systems. The role is well suited for a hands-on cloud specialist who can balance technical problem-solving, automation, and cross-functional collaboration in a dynamic academic setting.<br><br>Responsibilities:<br>• Oversee daily administration and support of the Microsoft 365 environment to ensure dependable service delivery and strong platform performance.<br>• Manage and enhance cloud and identity solutions across Azure, Active Directory, Exchange Online, SharePoint, and Okta-connected services.<br>• Develop and maintain automation scripts, including PowerShell-based tasks, to improve efficiency, consistency, and operational control.<br>• Troubleshoot authentication, access, and integration issues involving cloud platforms and federated identity services.<br>• Partner with security, infrastructure, and application teams to strengthen the protection, availability, and scalability of institutional systems.<br>• Produce reports and validate account or access data by reconciling information from connected enterprise platforms such as student-related systems.<br>• Support cloud engineering initiatives by applying sound technical judgment and documenting solutions, configurations, and support processes.
<p>We are looking for an experienced IT Support Specialist to serve as a key technical partner for attorneys and business staff in a major U.S. office. This role is ideal for someone who combines strong troubleshooting ability with clear communication and dependable follow-through in a service-focused environment, ideally with legal industry experience. The position focuses on delivering responsive onsite and remote support across end-user systems, workplace technology, and firm-critical applications while helping maintain a smooth day-to-day technology experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver advanced desktop and end-user support for attorneys and staff, resolving technical issues with urgency and care.</p><p>• Diagnose and fix problems involving Microsoft 365, Windows systems, laptops, peripherals, network connectivity, and mobile devices.</p><p>• Maintain and support conference room and audiovisual technology to ensure meetings and presentations run smoothly.</p><p>• Assist users with legal and business applications, including document management, practice support tools, and litigation-related technology.</p><p>• Prepare, configure, and deploy equipment for new hires and existing employees, including onboarding support and workstation setup.</p><p>• Contribute to firm technology initiatives by assisting with software rollouts, hardware refreshes, and other IT improvement projects.</p><p>• Provide support related to document management platform changes and expanding use of AI-enabled productivity tools such as Copilot.</p><p>• Track, update, and resolve service desk requests accurately while keeping users informed throughout the support process.</p>
We are looking for a Software Developer to join a team in New York, New York on a Long-term Contract assignment. This position focuses on building and supporting modern web applications using a mix of frontend and backend technologies, with an emphasis on dependable performance and clean, maintainable code. The ideal candidate is comfortable diagnosing technical issues independently and can contribute effectively in environments where healthcare data standards and compliance expectations are important.<br><br>Responsibilities:<br>• Design, develop, and maintain web-based applications using TypeScript, React, Node.js, and Microsoft .NET technologies.<br>• Build responsive user interfaces and support backend services that enable reliable application performance across the full stack.<br>• Investigate technical issues, identify root causes, and implement effective fixes to improve system stability.<br>• Work independently to manage development tasks, prioritize deliverables, and complete assignments with minimal supervision.<br>• Write clear, maintainable code in C#, ASP.NET, JavaScript, and .NET Framework within established development standards.<br>• Collaborate with cross-functional stakeholders to understand business needs and translate them into practical software solutions.<br>• Support applications that operate in healthcare-related environments while following applicable data handling and compliance expectations.
We are looking for a Software Support Analyst to provide responsive assistance to users and help deliver a smooth experience across software platforms in Independence, Ohio. This Long-term Contract position is well suited for someone who brings strong troubleshooting skills, communicates clearly with end users, and enjoys solving application-related issues in a fast-paced support environment. The ideal candidate will be comfortable working within a SaaS setting, documenting solutions thoroughly, and building toward a future path in customer-facing success roles.<br><br>Responsibilities:<br>• Deliver timely support to end users by diagnosing software issues, answering questions, and resolving incidents through remote and direct assistance.<br>• Investigate application-related problems, identify root causes, and provide clear guidance that helps users return to productivity quickly.<br>• Support increased service demand tied to the rollout of new software platforms and assist users as they adapt to updated tools and workflows.<br>• Create and maintain accurate support records, knowledge articles, and troubleshooting documentation to improve consistency and future resolution times.<br>• Work closely with internal support team members to escalate complex issues appropriately and ensure effective follow-through on open cases.<br>• Provide attentive customer support that balances technical problem solving with patience, clarity, and a positive user experience.<br>• Monitor recurring issues and share observations that may help improve application performance, user adoption, and support processes.
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.