We are looking for an experienced Infrastructure Engineer to lead the administration and strategic improvement of a Microsoft 365 environment in Dublin, Ohio. This role combines day-to-day platform ownership with security, governance, and performance oversight across core cloud collaboration and identity services. The ideal candidate brings strong technical depth, a proactive approach to operational excellence, and the ability to work effectively with internal stakeholders and external technology partners.<br><br>Responsibilities:<br>• Oversee the daily administration, configuration, and continuous improvement of Microsoft 365 services such as Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Intune.<br>• Monitor service health, usage trends, licensing, and capacity needs to maintain a stable, efficient, and scalable collaboration environment.<br>• Manage identity and access controls by supporting authentication policies, Conditional Access, and hybrid identity solutions across the enterprise.<br>• Establish and maintain security, compliance, and governance standards within the Microsoft 365 ecosystem to support organizational and regulatory expectations.<br>• Work closely with infrastructure, security, and external service providers to resolve complex platform issues and maintain reliable service delivery.<br>• Serve as the senior technical escalation resource for Microsoft 365-related incidents, problems, and vendor coordination.<br>• Lead initiatives that enhance the platform through modernization, migrations, feature rollouts, and roadmap-driven improvements.<br>• Create automation and scripting solutions to streamline administration, improve consistency, and reduce manual effort.<br>• Develop clear technical documentation and promote end-user adoption of new capabilities and best practices across the organization.
<p>We are looking for an IT Support Analyst to join our team. This position supports employees with day-to-day technology needs, helping keep workstations, software, and connected systems operating effectively. The role is well suited for someone who enjoys troubleshooting technical issues, assisting end users, and contributing to reliable IT operations across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Create and maintain user accounts, profile settings, and access credentials while assisting employees with login and password-related issues.</p><p>• Investigate hardware, software, and connectivity problems, identify root causes, and walk users through practical solutions.</p><p>• Configure desktops, laptops, peripherals, and related devices, including new installations, replacements, and system upgrades.</p><p>• Deliver hands-on support and user guidance to help employees work effectively with business applications and computer equipment.</p><p>• Manage data access settings and support secure storage, backup, and recovery practices to protect information integrity.</p><p>• Assess system performance and day-to-day IT operations, then recommend improvements that strengthen efficiency and usability.</p><p>• Participate in validation activities for software updates, patches, and vendor changes before broader deployment.</p><p>• Help improve service desk workflows, documentation, and support procedures in partnership with leadership.</p><p>• Track, organize, and maintain technology inventory to support asset management and equipment readiness.</p><p>• Perform basic maintenance and support for network-connected equipment such as switches, routers, servers, and storage devices.</p>
<p>We are looking for an experienced Tier 1 or 2 Support candidate, who will be working as an on-boarding Specialist to join a Contract assignment in Broken Arrow, Oklahoma. This role is ideal for an IT specialist who can provide hands-on technical assistance across desktop support, workstation deployment, and basic network connectivity in on-site environments. The position will focus on helping new client locations get up and running smoothly while delivering dependable day-to-day technical support.</p><p><br></p><p>Responsibilities:</p><p>• Provide on-site technical support for new client onboarding engagements, ensuring systems and user equipment are ready for business use.</p><p>• Configure, deploy, and troubleshoot desktop and laptop systems running Windows 10 and Windows 11.</p><p>• Set up PCs, peripherals, and related hardware while verifying proper connectivity and functionality.</p><p>• Assist with basic network support tasks, including working with Ubiquiti UniFi and SonicWall firewall environments.</p><p>• Support users with general IT issues, resolving escalated incidents and identifying practical solutions.</p><p>• Coordinate with internal and client-side teams to maintain progress on onboarding activities and technical readiness.</p><p>• Perform system checks, document completed work, and confirm that installed technology meets operational needs.</p><p>• Provide support related to SharePoint access and general usage as part of the onboarding process.</p>
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable end-user support in Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys solving hardware, software, and connectivity issues in a fast-paced environment. The person in this role will help maintain day-to-day technology operations while delivering a positive support experience across the site.<br><br>Responsibilities:<br>• Provide front-line technical support for desktops, laptops, peripherals, and mobile devices, resolving issues efficiently and professionally.<br>• Troubleshoot hardware, software, network, and connectivity problems to minimize downtime for employees and business operations.<br>• Manage support requests through the ticketing system, ensuring accurate documentation, timely updates, and proper follow-through.<br>• Install, configure, and maintain workstations, printers, and other site technology equipment in alignment with company standards.<br>• Assist with user account support, device setup, and basic access-related issues to help employees stay productive.<br>• Support local technology infrastructure by identifying recurring issues, escalating complex problems, and coordinating with broader IT teams when needed.<br>• Contribute to system readiness by performing routine checks, updates, and maintenance on end-user technology and support tools.
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users in Memphis, Tennessee. This Long-term Contract position focuses on resolving desktop and system-related issues, supporting Windows-based environments, and ensuring timely response to service requests. The ideal candidate is comfortable troubleshooting common hardware and software problems, managing user access, and delivering reliable support with a strong customer service mindset.<br><br>Responsibilities:<br>• Provide frontline technical support for employees by diagnosing and resolving desktop, software, and access-related issues.<br>• Manage and update user accounts, permissions, and group access within Active Directory to support daily operations.<br>• Respond to and track incoming service desk requests, ensuring issues are documented accurately and addressed within expected timelines.<br>• Support Windows 10 and other Microsoft Windows environments by identifying root causes and applying practical solutions.<br>• Install, configure, and maintain desktop systems, peripherals, and standard business applications for end users.<br>• Escalate complex technical problems when needed and collaborate with other IT team members to drive issue resolution.<br>• Deliver clear communication to users throughout the support process and provide guidance on basic system use and troubleshooting steps.
<p>We are looking for an IT Systems & Infrastructure Engineer to support and strengthen a complex technology environment in Greater Cleveland, Ohio. This position will help maintain secure, reliable, and efficient infrastructure across core business systems, network services, and manufacturing-related platforms. The ideal candidate brings strong technical depth across Microsoft ecosystems, enterprise applications, and cybersecurity practices, along with the ability to improve system performance through automation and integration.</p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize server, directory, messaging, and cloud-based platforms to ensure dependable day-to-day operations across the business.</p><p>• Support network infrastructure by maintaining connectivity, security, and performance for firewalls, switches, routers, and related technologies.</p><p>• Manage enterprise systems and manufacturing-facing applications, including ERP-connected environments, to promote stable and efficient business processes.</p><p>• Develop and maintain automation, scripts, and API-based integrations to streamline administration, reduce manual effort, and improve data flow between systems.</p><p>• Oversee backup, recovery, patching, and vulnerability response activities to protect infrastructure availability and reduce operational risk.</p><p>• Implement and support endpoint management and cybersecurity controls that strengthen device security and align with organizational standards.</p><p>• Monitor infrastructure health, troubleshoot technical issues, and resolve system problems affecting users, applications, and production support environments.</p><p>• Contribute to reporting and analytics capabilities by supporting database-driven solutions and system data accessibility for operational decision-making.</p>
We are looking for a Software Developer to join a construction-focused organization in Appleton, Wisconsin on a contract basis with the potential for a permanent role. This role is ideal for a developer who enjoys building practical, business-facing applications and partnering closely with internal stakeholders to deliver dependable software solutions. The position calls for strong experience with C# and the .NET ecosystem, along with the ability to contribute within an enterprise environment and support web-based application development.<br><br>Responsibilities:<br>• Design, build, and maintain business applications using C#, .NET, and ASP.NET technologies.<br>• Partner with internal users and cross-functional teams to gather needs, translate requirements, and deliver effective software solutions.<br>• Develop and enhance web-based features with JavaScript and related front-end technologies to improve usability and performance.<br>• Write, optimize, and support SQL queries and database interactions that underpin core application functionality.<br>• Contribute to application updates, issue resolution, and ongoing enhancements across enterprise-level systems.<br>• Participate in code reviews, testing, and technical documentation to promote quality, stability, and maintainability.<br>• Support work tied to broader application initiatives, including projects that may involve mobile or modern UI technologies such as Blazor or Flutter.<br>• Collaborate with team members to troubleshoot production issues and implement timely, reliable fixes.
We are looking for an IT Support Specialist to provide day-to-day technical support for a retail apparel environment in Bolingbrook, Illinois. This Long-term Contract opportunity is ideal for someone who enjoys solving hardware and software issues, supporting end users, and keeping service requests moving efficiently. The role includes hands-on troubleshooting for workplace technology, printer support, and occasional travel to a nearby company site once or twice per month.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users by diagnosing and resolving common hardware, software, and Windows-related issues.<br>• Manage incoming service requests by opening, updating, and closing tickets while maintaining clear documentation and timely follow-up.<br>• Support Zebra printer operations, including troubleshooting connectivity, printing errors, and routine device issues.<br>• Assist with user account support and access-related tasks within Active Directory and other standard support tools.<br>• Travel to an additional company location one to two times each month to deliver onsite technical support as needed.<br>• Follow established support procedures to ensure incidents are handled consistently and escalated appropriately when required.<br>• Contribute to operational support activities tied to warehouse technology, shipping, or logistics systems when needed.<br>• Participate in training for robotics or automation-related tools and help support those technologies in the workplace.<br>• Maintain an organized, process-driven approach to issue resolution while delivering reliable customer service to internal users.
We are looking for a skilled Cloud Engineering Specialist to support secure and reliable cloud services for a university environment in Union, New Jersey. This Long-term Contract position focuses on strengthening Microsoft 365 and related identity platforms while helping maintain resilient, scalable, and high-performing systems. The role is well suited for a hands-on cloud specialist who can balance technical problem-solving, automation, and cross-functional collaboration in a dynamic academic setting.<br><br>Responsibilities:<br>• Oversee daily administration and support of the Microsoft 365 environment to ensure dependable service delivery and strong platform performance.<br>• Manage and enhance cloud and identity solutions across Azure, Active Directory, Exchange Online, SharePoint, and Okta-connected services.<br>• Develop and maintain automation scripts, including PowerShell-based tasks, to improve efficiency, consistency, and operational control.<br>• Troubleshoot authentication, access, and integration issues involving cloud platforms and federated identity services.<br>• Partner with security, infrastructure, and application teams to strengthen the protection, availability, and scalability of institutional systems.<br>• Produce reports and validate account or access data by reconciling information from connected enterprise platforms such as student-related systems.<br>• Support cloud engineering initiatives by applying sound technical judgment and documenting solutions, configurations, and support processes.
<p>We are looking for an experienced IT Support Specialist to serve as a key technical partner for attorneys and business staff in a major U.S. office. This role is ideal for someone who combines strong troubleshooting ability with clear communication and dependable follow-through in a service-focused environment, ideally with legal industry experience. The position focuses on delivering responsive onsite and remote support across end-user systems, workplace technology, and firm-critical applications while helping maintain a smooth day-to-day technology experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver advanced desktop and end-user support for attorneys and staff, resolving technical issues with urgency and care.</p><p>• Diagnose and fix problems involving Microsoft 365, Windows systems, laptops, peripherals, network connectivity, and mobile devices.</p><p>• Maintain and support conference room and audiovisual technology to ensure meetings and presentations run smoothly.</p><p>• Assist users with legal and business applications, including document management, practice support tools, and litigation-related technology.</p><p>• Prepare, configure, and deploy equipment for new hires and existing employees, including onboarding support and workstation setup.</p><p>• Contribute to firm technology initiatives by assisting with software rollouts, hardware refreshes, and other IT improvement projects.</p><p>• Provide support related to document management platform changes and expanding use of AI-enabled productivity tools such as Copilot.</p><p>• Track, update, and resolve service desk requests accurately while keeping users informed throughout the support process.</p>
We are looking for a Software Developer to join a team in New York, New York on a Long-term Contract assignment. This position focuses on building and supporting modern web applications using a mix of frontend and backend technologies, with an emphasis on dependable performance and clean, maintainable code. The ideal candidate is comfortable diagnosing technical issues independently and can contribute effectively in environments where healthcare data standards and compliance expectations are important.<br><br>Responsibilities:<br>• Design, develop, and maintain web-based applications using TypeScript, React, Node.js, and Microsoft .NET technologies.<br>• Build responsive user interfaces and support backend services that enable reliable application performance across the full stack.<br>• Investigate technical issues, identify root causes, and implement effective fixes to improve system stability.<br>• Work independently to manage development tasks, prioritize deliverables, and complete assignments with minimal supervision.<br>• Write clear, maintainable code in C#, ASP.NET, JavaScript, and .NET Framework within established development standards.<br>• Collaborate with cross-functional stakeholders to understand business needs and translate them into practical software solutions.<br>• Support applications that operate in healthcare-related environments while following applicable data handling and compliance expectations.
We are looking for a Software Support Analyst to provide responsive assistance to users and help deliver a smooth experience across software platforms in Independence, Ohio. This Long-term Contract position is well suited for someone who brings strong troubleshooting skills, communicates clearly with end users, and enjoys solving application-related issues in a fast-paced support environment. The ideal candidate will be comfortable working within a SaaS setting, documenting solutions thoroughly, and building toward a future path in customer-facing success roles.<br><br>Responsibilities:<br>• Deliver timely support to end users by diagnosing software issues, answering questions, and resolving incidents through remote and direct assistance.<br>• Investigate application-related problems, identify root causes, and provide clear guidance that helps users return to productivity quickly.<br>• Support increased service demand tied to the rollout of new software platforms and assist users as they adapt to updated tools and workflows.<br>• Create and maintain accurate support records, knowledge articles, and troubleshooting documentation to improve consistency and future resolution times.<br>• Work closely with internal support team members to escalate complex issues appropriately and ensure effective follow-through on open cases.<br>• Provide attentive customer support that balances technical problem solving with patience, clarity, and a positive user experience.<br>• Monitor recurring issues and share observations that may help improve application performance, user adoption, and support processes.
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
<p>We are looking for a Business Intelligence (BI) Analyst to support technology operations and data-driven improvement initiatives in Honolulu, Hawaii. This position works closely with a collaborative IT team to strengthen daily system performance, assist end users, and contribute to long-term infrastructure and reporting enhancements. The ideal candidate is comfortable balancing hands-on technical support with analytical problem-solving and is motivated by opportunities to improve reliability, security, and operational efficiency. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call Melissa Tree at 808.452.0254.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day technical assistance for employees by troubleshooting hardware, software, and access-related issues across desktops, thin clients, and mobile devices.</p><p>• Support the upkeep and configuration of core network and server environments, including switching, firewall administration, wireless connectivity, VPN access, and IP-based infrastructure components.</p><p>• Administer user identities and permissions within Active Directory and Microsoft 365 environments, ensuring appropriate access, account maintenance, and policy alignment.</p><p>• Assist with the management of virtualization and backup platforms to help maintain business continuity, system availability, and data protection standards.</p><p>• Prepare, deploy, refresh, and document end-user devices while overseeing equipment assignments, warranty details, and lifecycle tracking.</p><p>• Partner with internal teams and external vendors to resolve issues involving business-critical applications, including construction and design software platforms.</p><p>• Contribute to physical infrastructure maintenance by helping with server room organization, equipment installation, cable management, and retirement of outdated technology assets.</p><p>• Identify and recommend practical improvements to documentation, security controls, hardware standards, and overall system performance as part of ongoing modernization efforts.</p>
We are looking for a Software Engineer to join a long-term contract opportunity in Moraine, Ohio. This role is ideal for an engineer who enjoys improving enterprise applications, building modern cloud-based solutions, and strengthening development practices across the team. The position offers the chance to contribute to application refactoring efforts while applying strong skills in .NET, front-end development, and DevOps-driven delivery.<br><br>Responsibilities:<br>• Design, build, and enhance enterprise software solutions using C#, .NET, ASP.NET, and modern JavaScript frameworks.<br>• Contribute to the modernization of legacy applications by refactoring codebases and improving overall system performance, maintainability, and scalability.<br>• Develop and support cloud-based solutions in Azure, including deployment automation and environment configuration.<br>• Create and maintain CI/CD pipelines with GitHub Actions to streamline build, test, and release processes.<br>• Implement Infrastructure-as-Code practices using Terraform or Bicep to standardize and automate cloud provisioning.<br>• Partner with cross-functional stakeholders to define technical approaches, resolve complex issues, and deliver reliable software solutions.<br>• Apply strong data access and persistence practices, including Entity Framework, to support robust application development.<br>• Mentor team members, promote engineering best practices, and help establish consistent development standards across the organization.
We are looking for an Application Support Engineer to deliver high-quality assistance to merchant partners and help optimize their experience across technical and operational workflows. This Long-term Contract position is based in Pittsburgh, Pennsylvania, and focuses on supporting client implementations, resolving application issues, and improving day-to-day support processes. The ideal candidate will combine strong troubleshooting ability with clear communication and a practical understanding of integrations, documentation, and cross-functional collaboration.<br><br>Responsibilities:<br>• Support merchant partners with guidance on platform usage, implementation approach, troubleshooting, marketing-related questions, and accounting process alignment.<br>• Investigate and resolve integration challenges involving ecommerce storefronts, APIs, and back-end order management environments.<br>• Create and refine support procedures that improve service quality, consistency, and operational efficiency.<br>• Produce clear technical documentation for recurring issues, workflows, configurations, and resolution steps.<br>• Collaborate with internal teams to establish effective processes that span support, product, and engineering functions.<br>• Gather client insights and translate recurring feedback into actionable recommendations for product and engineering improvements.<br>• Monitor application performance issues and respond to support requests with timely, solution-oriented communication.
We are looking for a Software Engineer Team Lead to join a Texas-based organization in the credit services industry and play a key role in building and evolving business-critical applications. This contract-to-permanent opportunity is ideal for a senior technical leader who enjoys staying close to the code while guiding engineering direction, partnering with internal stakeholders, and supporting distributed teams. The position is primarily hands-on, with a strong emphasis on application architecture, modernization, and delivery across a Microsoft and Azure-focused environment.<br><br>Responsibilities:<br>• Lead technical design and contribute directly to development efforts, dedicating the majority of time to coding, solution architecture, and problem-solving.<br>• Build, enhance, and support web applications using C#, .NET, Angular, SQL Server, and Azure services such as App Services, Functions, monitoring, and messaging components.<br>• Drive modernization initiatives for existing systems while ensuring ongoing reliability, performance, and maintainability of current applications.<br>• Partner with engineering team members across regions to coordinate development efforts, share technical guidance, and maintain delivery quality.<br>• Work closely with business and technology stakeholders across the department to translate needs into scalable software solutions.<br>• Establish and improve CI/CD practices to strengthen release processes, development efficiency, and code quality.<br>• Incorporate AI-assisted development tools and emerging agent-based workflows into engineering practices to improve speed and output quality.<br>• Provide technical leadership through mentorship, design oversight, and hands-on support without focusing primarily on people management or task administration.
We are looking for a Help Desk Analyst to support end users in Syracuse, New York through responsive technical assistance and dependable issue resolution. This Long-term Contract position is ideal for someone with at least 1 year of experience assisting users with Windows environments, account access, and everyday desktop support needs. The role focuses on delivering timely service, documenting incidents accurately, and helping maintain a smooth and productive user experience.<br><br>Responsibilities:<br>• Provide first-line technical support for hardware, software, and access-related issues submitted by end users.<br>• Investigate and resolve desktop problems involving Microsoft Windows 10 and Windows 11 systems.<br>• Manage service desk requests by logging, updating, and closing tickets with clear and thorough documentation.<br>• Support user account maintenance tasks, including password resets and directory-related assistance within Active Directory.<br>• Troubleshoot common workstation issues by identifying root causes and applying practical fixes or escalation when needed.<br>• Communicate with users in a clear and attentive manner to gather issue details, explain solutions, and set expectations on resolution timelines.<br>• Escalate more complex incidents to the appropriate support teams while ensuring continuity and follow-up.<br>• Contribute to a reliable support operation by tracking recurring issues and sharing observations that may improve service performance.
We are looking for an experienced Software Engineer to join a team in Houston, Texas, building and enhancing business-critical applications with a strong focus on Microsoft Dynamics 365 and modern web technologies. This role is well suited for someone who enjoys designing scalable solutions, working across application layers, and translating operational needs into reliable software. The ideal candidate brings deep hands-on development experience, strong problem-solving ability, and a solid foundation in software engineering principles.<br><br>Responsibilities:<br>• Design, build, and maintain software solutions using C#, .NET, and ASP.NET to support core business and field service operations.<br>• Develop and customize Microsoft Dynamics 365 capabilities to align platform functionality with operational and user requirements.<br>• Create and optimize SQL queries, data models, and backend processes to ensure strong application performance and data integrity.<br>• Build and support ETL workflows that move and transform data between systems for reporting, integration, and business processes.<br>• Collaborate with cross-functional stakeholders to gather technical requirements, define solution approaches, and deliver high-quality enhancements.<br>• Develop responsive user-facing features with JavaScript and React.js to improve usability and streamline business workflows.<br>• Troubleshoot application defects, identify root causes, and implement durable fixes across integrated systems.<br>• Contribute to software architecture, coding standards, testing practices, and continuous improvement efforts throughout the development lifecycle.
We are looking for a Principal Software Engineer to join our team in Edison, New Jersey. In this role, you will be responsible for shaping the technical direction of our connected equipment platform while delivering high-quality software solutions. This Contract to permanent position offers the opportunity to lead impactful projects, collaborate with cross-functional teams, and contribute to the modernization of our systems. If you're passionate about scalable systems, enjoy mentoring others, and thrive in a fast-paced environment, this could be the perfect opportunity for you.<br><br>Responsibilities:<br>• Provide technical leadership and mentorship to software engineers, fostering collaboration and a culture of excellence.<br>• Develop and implement innovative solutions for complex engineering challenges to enhance system performance.<br>• Build robust mobile, front-end, and back-end software components for our connected equipment platform.<br>• Write clean, efficient, and scalable code, ensuring reliability and optimal performance.<br>• Drive the transition from monolithic systems to scalable microservices architectures, modernizing the platform.<br>• Lead efforts in system architecture design, database development, and strategic technical decisions.<br>• Collaborate with Product Managers to define and prioritize features, ensuring alignment with business goals.<br>• Work closely with senior leadership to address critical business needs through technology.<br>• Partner with QA engineers to deliver thoroughly tested and user-focused software solutions.<br>• Stay up-to-date with emerging technologies, recommending tools and frameworks to improve productivity.
<p><strong>Fullstack Developer - AI Focus</strong></p><p><strong>Hybrid, 2 days/week in Wayzata, MN</strong></p><p><strong>6-12 month contract</strong></p><p><br></p><p>We are looking for a Senior Software Engineer to join a hybrid team in Wayzata, Minnesota, contributing to innovative full-stack solutions that bring enterprise data and generative AI capabilities together. This Long-term Contract opportunity is ideal for an experienced engineer who enjoys building secure, scalable applications across both back-end and front-end layers in a fast-moving prototyping environment. The role focuses on creating dependable software that connects data workflows, large language models, and user-facing tools while supporting enterprise-grade performance, usability, and security.</p><p><br></p><p>Responsibilities:</p><p>• Build and enhance end-to-end application features using C# services on the back end and React with TypeScript on the front end.</p><p>• Develop workflows that connect enterprise data sources with large language models, ensuring outputs are validated, structured, and usable within business applications.</p><p>• Create reliable integrations that support modern AI-driven applications, including orchestration patterns and skills-based software capabilities.</p><p>• Deploy and maintain solutions in Microsoft Azure using automated delivery pipelines, while contributing to logging, monitoring, and foundational infrastructure templates.</p><p>• Partner with platform, security, and technical teams to resolve issues across controlled enterprise environments with strict access and network requirements.</p><p>• Support modernization efforts by helping shift legacy components toward cloud-native architectural practices and more scalable application designs.</p><p>• Investigate and solve complex technical issues independently, driving work from early discovery through production-ready delivery.</p><p>• Collaborate in a hybrid setting, typically working onsite two days per week to align with stakeholders and team members.</p>
We are looking for a Help Desk Analyst to support end users by resolving technical issues and delivering reliable day-to-day IT assistance in San Antonio, Texas. This contract position with potential for a permanent role is ideal for someone who communicates clearly, stays composed in a fast-paced environment, and enjoys helping people navigate hardware, software, and access-related challenges. The role will focus on ticket-based support, account administration, collaboration tools, and device troubleshooting across a diverse technical environment.<br><br>Responsibilities:<br>• Manage incoming support requests through the FootPrints ticketing platform, document resolutions, and maintain accurate service records.<br>• Troubleshoot issues involving Microsoft Teams, desktop applications, and general end-user connectivity to restore productivity quickly.<br>• Administer user accounts and access permissions within Active Directory, including routine updates and account support.<br>• Provide technical assistance for Windows and Mac computers, mobile devices, and common peripheral hardware used across the organization.<br>• Support Apple and Android devices by assisting with setup, configuration, and basic troubleshooting needs.<br>• Assist with hardware rollouts, device deployments, and configuration tasks to ensure equipment is ready for business use.<br>• Coordinate with internal IT teams and vendors when issues require escalation or specialized technical expertise.<br>• Deliver customer-focused support with professionalism, patience, and clear communication during every user interaction.
<p>Robert Half is hiring! </p><p>We are looking for a Software Engineer to join our team in Greenville, South Carolina. In this role, you will build and enhance business applications, intelligent automation, and AI-enabled solutions that improve operational efficiency across the organization. You will work closely with technical teams and business partners to turn operational needs into secure, scalable software while supporting the full lifecycle of development and delivery.</p><p><br></p><p>Responsibilities:</p><p>• Build, test, release, and support enterprise software, automation workflows, and AI-driven tools that address business needs.</p><p>• Work with stakeholders across the organization to uncover improvement opportunities and convert functional goals into practical technical solutions.</p><p>• Create custom applications, system interfaces, APIs, reports, and workflow automations using modern development platforms and integration tools.</p><p>• Connect internal systems, databases, cloud environments, and external platforms to enable reliable data exchange and streamlined processes.</p><p>• Research and assess emerging AI, generative AI, and automation technologies to identify valuable use cases for the business.</p><p>• Help transform prototypes and pilot solutions into production-ready applications with appropriate security, monitoring, and support practices.</p><p>• Contribute across the software development lifecycle, including discovery, solution design, coding, testing, implementation, maintenance, and retirement planning.</p><p>• Produce and maintain technical documentation, user guidance, support procedures, and system design artifacts to promote long-term sustainability.</p><p>• Partner with developers, administrators, IT teams, and business users to resolve issues, provide technical direction, and deliver successful project outcomes.</p><p>• Apply established standards for cybersecurity, privacy, governance, source control, and change management in all development activities.</p>
<p>I am seeking a customer-focused Tier 1 Service Desk Analyst to serve as the first point of contact for IT support requests across a nationwide workforce of approximately 2,000 employees and contractors. This role is fully onsite in St. Paul, MN. There will be an on call rotation/remote support evenings and weekends. </p><p><br></p><p>Responsibilities:</p><p>• Manage incoming support tickets by assessing urgency, recording issue details, and driving requests through completion or proper escalation.</p><p>• Provide first-level assistance with user account access, password changes, onboarding support, and permission-related requests using directory and support tools.</p><p>• Troubleshoot Microsoft 365 products such as Outlook, Teams, OneDrive, and other Office applications to restore user productivity.</p><p>• Diagnose and resolve problems involving Windows 10 systems, printers, common peripherals, network connectivity, and remote support access.</p><p>• Coordinate handoffs to higher-level technical teams for more advanced issues while keeping users informed on progress and next steps.</p><p>• Contribute to a rotating support schedule that may include evenings, weekends, holidays, and on-call coverage as needed.</p><p>• Maintain accurate case notes and update internal support documentation to strengthen the knowledge base and improve future resolution times.</p>
We are looking for a PC Technician to support day-to-day technology needs for office staff in Souderton, Pennsylvania. This position focuses on resolving desktop software and hardware issues, assisting users with business applications, and producing operational reports that support the manufacturing environment. The role also partners with the IT team on issue resolution and project-based work while providing hands-on support when on-site assistance is needed.<br><br>Responsibilities:<br>• Provide technical support to office employees by diagnosing and resolving issues related to desktop systems, software applications, and peripheral devices.<br>• Assist users with the organization's software tools, ensuring questions are addressed promptly and systems are functioning effectively.<br>• Develop and maintain reports through RubberTree WebQuery in connection with the P21 platform to support business operations.<br>• Perform on-site troubleshooting and hardware installation when remote support is not sufficient or physical setup is required.<br>• Collaborate with other IT team members to manage service requests, investigate incidents, and complete assigned technical projects.<br>• Document troubleshooting steps, solutions, and recurring issues to improve support consistency and knowledge sharing.