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431 results for It Security Analyst jobs

Help Desk/Desktop Support Analyst

Barefoot Beach, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join a rental and leasing services organization in Cape Coral, Florida in a contract-to-permanent capacity. This role is suited for a service-oriented IT specialist who can resolve end-user issues efficiently, communicate clearly with employees at all levels, and maintain strong documentation throughout the support process. The position will play a key part in delivering dependable technical assistance, improving the user experience, and supporting day-to-day service desk operations. Responsibilities:• Deliver responsive technical support to employees across the organization, including executive leadership, while maintaining a high standard of service.• Investigate incidents by asking targeted diagnostic questions, identifying underlying causes, and working toward timely resolution of hardware, software, and access-related problems.• Support business applications and core IT environments by addressing user requests, troubleshooting system issues, and providing practical solutions whenever possible.• Record each support interaction with clear, accurate ticket notes so that issue history, actions taken, and outcomes are fully documented.• Translate technical information into straightforward guidance that end users can easily follow when learning systems, tools, or updated procedures.• Participate in user and business testing activities to build familiarity with upcoming enhancements and help prepare for successful adoption.• Share recurring issues, service trends, and improvement opportunities with service desk leadership to strengthen overall support performance.• Assist with operational reporting and daily metric tracking while ensuring requests are handled within established service level expectations.
2026-08-11T00:00:00Z

Help Desk/Desktop Support Analyst

Norwalk, CT
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Norwalk, Connecticut on a Contract basis. This position supports employees across onsite and remote environments by delivering timely technical assistance for devices, applications, and connectivity issues. The role is well suited for someone who can balance end-user support, conferencing technology ownership, and day-to-day operational efficiency while maintaining a high standard of service and confidentiality. Responsibilities: • Provide technical support to onsite and remote employees by diagnosing and resolving issues involving computers, mobile devices, software applications, and network connectivity. • Manage incoming service requests from initial assessment through resolution, document work thoroughly in Jira, and route more advanced issues to the appropriate escalation path when needed. • Prepare and deploy equipment for new hires, including Mac, Windows, and mobile devices, while ensuring systems, applications, and accessories are properly configured. • Guide users on effective use of hardware and software tools across multiple platforms and assist with installation, setup, and peripheral connectivity. • Take ownership of Zoom Rooms and Logitech-based meeting spaces by handling configuration, firmware updates, troubleshooting, and coordination with external vendors when required. • Monitor replacement parts and support inventory, keeping accurate records of repairs, maintenance activity, and device service history. • Coordinate with manufacturers or service providers to address faulty equipment while safeguarding sensitive employee and company information. • Use AI-enabled tools in daily support operations to speed up issue resolution, enhance knowledge documentation, and improve workflow consistency.
2026-08-06T00:00:00Z

Help Desk/Desktop Support Analyst

Appleton, WI
onsite
Temporary to Hire
35 - 42 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to support end users and endpoint operations for a construction-focused organization in Appleton, Wisconsin. This contract opportunity with permanent potential is ideal for someone who combines strong technical troubleshooting skills with a service-oriented approach and hands-on experience managing Windows environments. The role will focus on device support, software deployment, patch management, and endpoint administration while contributing to ongoing initiatives that improve security, access controls, and overall desktop performance. Responsibilities: • Deliver day-to-day desktop and help desk support by diagnosing technical issues, resolving user requests, and ensuring a positive support experience. • Administer and support Microsoft endpoint tools, including Intune, to manage devices, enforce policies, and maintain system health across the environment. • Coordinate and execute software deployments through Intune, confirming successful installation and addressing issues that arise during rollout. • Perform Windows patching activities, monitor update compliance, and assist with efforts to modernize and improve patch management processes. • Support Active Directory administration tasks such as user access updates, device-related changes, and basic directory maintenance. • Manage service requests and incident documentation within ServiceNow, keeping tickets current and communicating progress clearly to stakeholders. • Maintain accurate device and asset records through inventory management practices, including endpoint cleanup and lifecycle tracking. • Assist with endpoint privilege management initiatives by supporting approved software access workflows and helping enforce secure installation standards.
2026-08-11T00:00:00Z

Help Desk/Desktop Support Analyst

Romeoville, IL
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical support at our Illinois facility. This contract opportunity is well suited for someone who enjoys solving day-to-day technology issues, supporting a wide range of users, and taking ownership of local IT needs while partnering with a broader technical team. The role offers hands-on involvement with endpoint support, user setup, operational technology, and site-based technology initiatives in a fast-paced environment. Responsibilities: • Deliver first-line technical assistance for employees across multiple business locations, resolving common IT issues with a strong service mindset. • Diagnose and address problems involving computers, printers, mobile hardware, software applications, and network access to keep users productive. • Provide support for operational and warehouse technologies, including handheld Android-based devices and document or label printing systems. • Monitor and manage incoming service requests, prioritize work effectively, and close tickets in accordance with support expectations. • Coordinate employee onboarding and separation tasks by preparing accounts, configuring equipment, and ensuring proper access changes. • Install, configure, maintain, and repair desktops, laptops, printers, peripherals, and mobile endpoints used throughout the facility. • Work with internal infrastructure specialists and external technology vendors when issues require escalation or project coordination. • Contribute to hardware refreshes, technology deployments, platform updates, and other site-level improvement efforts. • Assist with occasional after-hours support needs or on-call coverage when business operations require extended availability.
2026-07-23T00:00:00Z

Help Desk/Desktop Support Analyst

Lithonia, GA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable onsite technical support for a logistics operation in Georgia. In this role, you will serve as a key resource for employees by resolving everyday technology issues, setting up user equipment, and ensuring a smooth desktop experience across the organization. The ideal candidate brings solid Microsoft 365 and Windows support experience, communicates well with users at all levels, and approaches technical challenges with a service-focused mindset. Responsibilities: • Deliver first-line support for desktop hardware, software applications, printers, and other employee technology tools. • Diagnose and resolve issues involving Microsoft 365, Windows operating systems, and general end-user computing environments. • Assist with the operation and basic support of virtual machines, including work within Hyper-V-based environments. • Prepare, configure, and deploy workstations while setting up user access and accounts for new or existing employees. • Monitor and address service desk requests in a timely manner, prioritizing incidents to minimize disruption to business operations. • Route more advanced or specialized technical problems to senior IT team members when additional expertise is required. • Provide clear, detail-focused assistance to staff across the business, including senior leadership and executive-level users. • Perform foundational troubleshooting related to network connectivity, computer hardware, and system performance issues. • Maintain accurate records of support activity, documenting reported issues, actions taken, and final resolutions.
2026-08-12T00:00:00Z

Help Desk/Desktop Support Analyst

Holland, MI
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technology needs for a manufacturing environment in Holland, Michigan. This Long-term Contract position focuses on preparing end-user equipment, supporting workstation readiness, and resolving common desktop issues so employees can work efficiently. The role is well suited to someone who enjoys hands-on technical work, organized asset handling, and responsive user support in a fast-paced setting. Responsibilities: • Prepare laptops for deployment by imaging or building devices and verifying that required company applications are installed and ready for use. • Receive newly delivered hardware, organize equipment into inventory, and distribute assigned assets to employees as needed. • Process returned devices by evaluating condition, identifying technical issues, cleaning equipment for redeployment, or coordinating disposal when items are no longer usable. • Set up employee work areas by installing IT hardware, mounting monitors, and arranging cabling neatly to support a functional workspace. • Provide front-line support for endpoint problems, including diagnosing and resolving issues related to Windows 10 and Microsoft Office applications. • Track and update support activity through service desk tickets to maintain accurate records and timely resolution of requests. • Assist with basic account and access-related tasks within Active Directory as part of end-user support activities.
2026-08-12T00:00:00Z

Help Desk/Desktop Support Analyst

North Prairie, WI
onsite
Temporary to Hire
19.95 - 23.1 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in North Prarie, Wisconsin in a contract-to-permanent capacity. This position plays an important role in supporting daily IT operations by assisting employees with technical issues, preparing and maintaining end-user devices, and helping keep workplace technology reliable and efficient. The role offers a strong opportunity for an early-career IT specialist to build hands-on experience while working with internal teams and external partners to deliver responsive technical support. Responsibilities: • Respond to support requests and work through service desk tickets with a timely, thorough approach that keeps users informed from intake through resolution. • Diagnose and resolve technical problems affecting computers, business applications, printers, mobile hardware, scanners, and other workplace devices. • Prepare, configure, image, and deploy desktops, laptops, and related equipment for new and existing employees across the organization. • Administer user access tasks such as password resets, account updates, provisioning support, and other Active Directory-related requests. • Maintain accurate records of incidents, solutions, and support procedures to strengthen documentation and improve knowledge sharing. • Assist with software rollouts, device upgrades, configuration adjustments, and workstation refresh efforts to support ongoing IT operations. • Monitor technology inventory and contribute to asset lifecycle activities, including replacement planning, recovery, and responsible disposal of equipment. • Work with vendors and internal IT staff on support needs, technical initiatives, and issue escalation when additional coordination is required. • Create clear end-user instructions and provide basic guidance to employees so they can effectively use company technology tools. • Support onboarding by setting up equipment, preparing user devices, and ensuring new team members have the necessary technology access on day one.
2026-07-23T00:00:00Z

Help Desk/Desktop Support Analyst

Waller, TX
onsite
Temporary to Hire
31.35 - 36.3 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Waller, Texas in a contract capacity with the potential for a permanent position. This role supports employees with day-to-day technical issues across desktops, laptops, mobile devices, core business applications, and network connectivity, while helping maintain a dependable and secure IT environment. The ideal candidate brings strong customer support instincts, practical troubleshooting skills, and the ability to manage both onsite and remote requests with professionalism and urgency. Responsibilities: • Provide front-line technical assistance for hardware, software, operating system, and connectivity issues affecting onsite and remote users. • Investigate and resolve incidents involving Windows-based computers, Microsoft 365 applications, email, collaboration tools, and common desktop peripherals. • Create, configure, and support user accounts and access within Active Directory and related enterprise systems during onboarding and ongoing support activities. • Prepare and deploy laptops and desktop systems using standardized setup and imaging processes to ensure consistent user readiness. • Troubleshoot problems involving printers, mobile devices, tablets, and other end-user equipment, escalating complex issues when appropriate. • Monitor and manage service desk tickets, document resolutions clearly, and follow issues through to completion to maintain a high level of customer satisfaction. • Assist with basic network diagnostics by identifying connectivity problems and helping restore reliable access to business systems and internet resources. • Support security-focused IT practices by helping keep devices protected, updated, and aligned with internal standards for endpoint health. • Collaborate with other IT team members to improve support processes, maintain system reliability, and contribute to continuous service improvement efforts.
2026-08-13T00:00:00Z

Help Desk/Desktop Support Analyst

Romeoville, IL
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical assistance at a distribution and operations facility in Romeoville, Illinois. This Long-term Contract position is well suited for someone who enjoys resolving day-to-day user issues, supporting a wide range of devices and applications, and working independently while partnering with a broader IT organization. The role offers a mix of frontline support, equipment setup, user account administration, and participation in technology improvement efforts across the business. Responsibilities: • Deliver first-level technical support for employees across office and operational environments, addressing issues related to computers, software, printers, mobile hardware, and connectivity. • Diagnose and resolve incidents involving Windows systems, standard business applications, peripheral devices, and network access in a timely manner. • Support operational technology used in warehouse and distribution settings, including handheld Android equipment and document or label printing tools. • Monitor and manage service requests through the ticketing system, ensuring issues are properly prioritized, documented, and completed. • Coordinate employee onboarding and separation tasks by preparing equipment, configuring access, and handling account-related updates. • Install, configure, maintain, and replace desktops, laptops, printers, and other endpoint devices as needed for business operations. • Partner with internal infrastructure teams and external vendors when issues require escalation or additional technical expertise. • Contribute to IT initiatives such as hardware refreshes, software deployments, system upgrades, and other planned technology changes. • Provide support outside normal business hours on occasion when urgent issues or project needs arise.
2026-08-14T00:00:00Z

Help Desk/Desktop Support Analyst

Ladera Ranch, CA
onsite
Permanent / Full Time
70000 - 75000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive, high-quality technical support for client environments in Ladera Ranch, California. This role supports end users directly, handles advanced issues escalated from frontline support, and helps maintain stable desktop, server, network, and cloud-based systems. The ideal candidate is comfortable balancing daily ticket work with incident troubleshooting, documentation, and collaboration across technical teams to improve service delivery. Responsibilities: • Resolve escalated support requests from frontline analysts, ensuring issues are addressed within expected service timelines. • Investigate and troubleshoot complex desktop, server, network, and virtual environment problems, including urgent incidents that may require after-hours response. • Provide direct assistance to client staff on site or remotely, restoring productivity and determining when specialized teams should be engaged. • Perform basic system and software installations, configuration tasks, and user support across supported business environments. • Maintain accurate service records, including ticket updates, troubleshooting notes, resolution details, and follow-up actions. • Create user guidance, reference materials, and informal training sessions to help employees use equipment and systems effectively. • Partner with technical leadership and cross-functional teams to identify operational needs and recommend improvements to tools, workflows, or business applications. • Review system logs, server health indicators, security-related events, and infrastructure alerts to detect issues and apply corrective action when needed. • Support service desk quality by reviewing open incidents, monitoring response effectiveness, and helping mentor entry-level analysts on support practices and technical troubleshooting. • Follow established confidentiality, security, and access standards while supporting client systems and protecting sensitive information.
2026-07-27T00:00:00Z

Help Desk/Desktop Support Analyst

Seattle, WA
onsite
Temporary / Contract
27 - 33 USD / Hourly
Robert Half is seeking a Desktop Support Specialist to support an e-commerce organization based in Seattle, WA. This role will provide hands-on end-user support across the employee lifecycle, including laptop imaging, setup, deployment, troubleshooting, and decommissioning. Duration: Short-term contract, with potential to extend Location: Seattle, Washington Pay rate: up to $33/hourly Key Responsibilities<ul><li>Image, configure, and deploy laptops and other end-user devices for new and existing employees.</li><li>Support employee onboarding and offboarding, including device setup, account access, equipment deployment, and laptop decommissioning.</li><li>Provide Tier 1/Tier 2 desktop and end-user support for hardware, software, operating system, and access-related issues.</li><li>Manage and troubleshoot Windows devices through Microsoft Intune.</li><li>Support user accounts, permissions, authentication, and device access within Microsoft Entra ID.</li><li>Troubleshoot Windows OS issues and maintain a consistent end-user computing environment.</li><li>Manage incoming support requests through a ticketing system, including documentation, escalation, and resolution.</li><li>Troubleshoot laptops, peripherals, applications, connectivity, and general workplace technology issues.</li><li>Assist with device inventory, lifecycle management, replacements, and equipment returns.</li><li>Partner with other IT teams to escalate and resolve more complex technical issues.</li></ul>
2026-08-13T00:00:00Z

Help Desk/Desktop Support Analyst

Tacoma, WA
onsite
Temporary / Contract
25 - 32 USD / Hourly
Robert Half is seeking a Help Desk/Desktop Support Analyst to support a government environment in Lakewood, Washington. This Contract position focuses on desktop support, Windows imaging and deployment, help desk ticket resolution, and basic network systems support. The ideal candidate will provide reliable technical assistance, maintain consistent workstation standards, and contribute to stable day-to-day IT operations. Apply today! Duration: 3-6 months with potential to extend/convertLocation: 100% Onsite in Lakewood, WASchedule: Core Business Hours (40 hours) Responsibilities:<ul><li>Build, update, and distribute standardized Windows desktop images using established deployment tools and best practices.</li><li>Configure drivers, automate device setup tasks, and complete post-deployment adjustments to prepare systems for end users.</li><li>Manage service desk requests by reviewing, prioritizing, troubleshooting, and closing incidents within expected response timelines.</li><li>Escalate unresolved technical issues appropriately and document diagnostic steps and resolutions in a clear, organized manner.</li><li>Perform routine maintenance activities for systems and local network environments, including backups, disk space checks, security-related tasks, and performance monitoring.</li><li>Assist with software installations, application upgrades, operating system updates, and testing efforts tied to technical changes or improvements.</li><li>Support troubleshooting efforts related to workstation, system, and network performance in coordination with broader IT staff.</li><li>Promote safe work practices and carry out additional technical duties as needed to support department operations.</li></ul>
2026-08-14T00:00:00Z

Help Desk/Desktop Support Analyst

Columbia, SC
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Robert Half is hiring! We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Columbia, South Carolina. In this role, you will diagnose hardware, software, and access-related issues while delivering clear updates and dependable service throughout the resolution process. The ideal candidate brings hands-on experience supporting Windows environments, Microsoft 365 tools, and user account administration in a fast-paced support setting. Responsibilities:• Provide frontline technical assistance for desktop and laptop issues across Windows-based environments.• Support users with Microsoft 365 applications, including email, collaboration, and file storage tools such as Outlook, Teams, and OneDrive.• Investigate and resolve everyday support requests involving login problems, locked accounts, software malfunctions, and slow or unstable devices.• Maintain accurate incident and service request records in the designated ticketing platform, ensuring each case is fully documented from intake through closure.• Record issue details, troubleshooting activities, and final outcomes clearly to support knowledge sharing and service quality.• Assess incoming requests, set priorities based on business impact, and manage workload to meet response expectations.• Keep users informed on progress, next steps, and resolution status to deliver a positive support experience.• Route advanced or unresolved problems to the appropriate internal IT teams and collaborate with network, systems, application, or external vendor contacts when needed.
2026-08-04T00:00:00Z

Help Desk/Desktop Support Analyst

Rochester Hills, MI
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support a short-term Contract assignment in Rochester, Michigan. This role will focus on assisting a large-scale PC deployment for approximately 350 users by preparing and configuring Windows-based laptops and desktops in a centralized setup environment. The ideal candidate brings hands-on desktop support experience, communicates well with end users, and can efficiently handle device setup, application installation, and basic troubleshooting while working with a broader support team. Responsibilities: • Prepare, image, and configure desktop and laptop systems for end-user deployment in a high-volume rollout environment. • Support users during scheduled device pickup and setup sessions conducted from a central conference room location. • Install standard applications, apply required settings, and confirm devices are ready for immediate business use. • Perform basic troubleshooting for Windows-related issues, peripheral connectivity, and common desktop support concerns. • Update and manage service desk tickets to document completed work, open issues, and follow-up actions. • Assist with user account and access support tasks involving Active Directory and standard desktop configurations. • Coordinate with the broader IT team to keep deployment activities on schedule and escalate issues when needed. • Provide support related to system and device changes associated with the organization’s ongoing environment transition. • Help maintain an organized deployment process that enables the rollout to be completed within the planned project timeline.
2026-08-13T00:00:00Z

Help Desk/Desktop Support Analyst

Rochester Hills, MI
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support a short-term Contract assignment in Rochester, Michigan. This role will focus on preparing and deploying Windows-based laptops and desktops for end users in a high-volume rollout environment. The ideal candidate brings hands-on desktop support experience, works efficiently in a team setting, and can provide a smooth setup experience for employees during scheduled device distribution events. Responsibilities: • Prepare, configure, and deploy laptops and desktop computers for end users as part of a large-scale PC rollout. • Support device handoff activities in a centralized setup area, ensuring each user receives a properly configured workstation. • Install standard business applications and verify systems are ready for use on Windows environments. • Troubleshoot basic hardware, software, and login issues during deployment and initial setup. • Assist with account-related tasks and user access support involving Active Directory and related tools. • Update and manage service desk tickets to document progress, issues, and completed requests. • Coordinate with the broader technical support team to resolve escalated issues and maintain rollout timelines. • Contribute to deployment efforts tied to the organization’s transition to Par Health systems where needed.
2026-08-13T00:00:00Z

Help Desk/Desktop Support Analyst

West Chester, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support and contribute to daily IT operations for a growing team in West Chester, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys solving user issues, maintaining stable technology environments, and supporting a broad range of desktop and infrastructure needs. The role combines front-line end-user assistance with routine administrative and operational work across core IT systems. Responsibilities: • Deliver in-person and remote technical assistance for employees experiencing hardware, software, login, or network-related issues. • Handle support requests across multiple escalation levels, ensuring tickets are documented, prioritized, and resolved with professionalism and urgency. • Maintain user accounts and access within Active Directory, including updates to permissions, group membership, and account settings. • Review system notifications and help investigate operational issues affecting desktops, servers, or connectivity. • Assist with scheduled patching activities, system upkeep, and other recurring maintenance tasks that support environment stability. • Provide support for server-related operations and contribute to broader IT administration responsibilities as assigned. • Work closely with IT leadership and technical team members to address daily support demands and assist with smaller improvement initiatives. • Support end-user computing environments built on Microsoft Windows and help maintain consistent service desk performance.
2026-07-30T00:00:00Z

Help Desk/Desktop Support Analyst

Lynn, MA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support across sites in Gloucester and Beverly, MA. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, supporting desktop and mobile environments, and serving as a dependable local IT resource. The role offers a mix of front-line troubleshooting, device support, and collaboration with broader technology teams when advanced escalation is needed. Responsibilities:• Deliver day-to-day technical assistance for end users, resolving hardware, software, and access issues in a timely manner.• Act as the primary on-site IT contact for assigned locations while coordinating escalations with remote infrastructure and support teams when necessary.• Troubleshoot Windows-based desktops, laptops, and mobile devices, including account access, application performance, and connectivity concerns.• Manage and update service desk tickets with clear documentation, status changes, and resolution details to ensure strong support follow-through.• Support user accounts and permissions within Active Directory, Entra ID, Azure Active Directory, Microsoft 365, and related enterprise systems.• Assist with Citrix environment support, including workspace access and secure application connectivity for end users.• Help maintain device deployments and endpoint configurations, including desktop operating systems and thin client platforms such as IGEL.• Provide support for cloud-connected tools and printing solutions, helping users work effectively across office and remote settings.
2026-07-27T00:00:00Z

Help Desk/Desktop Support Analyst

Dallas, TX
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an experienced Help Desk/Desktop Support Analyst to deliver hands-on technical support for a dynamic organization in Dallas, Texas. This position is best suited for someone who works confidently with minimal oversight, provides dependable end-user assistance, and can manage a broad range of desktop and identity-related issues across Windows and Microsoft 365 environments. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a practical approach to resolving technical problems from initial report through final resolution. Responsibilities: • Deliver day-to-day support for desktops, laptops, and end users across multiple departments, ensuring timely resolution of technical issues. • Administer user access by creating, updating, and removing accounts in Active Directory and Microsoft Entra ID, including password assistance and security group changes. • Provide support for Microsoft 365 tools and multi-factor authentication, helping users with sign-in problems, enrollment steps, and general application use. • Prepare and deploy Windows-based devices by imaging, configuring, and setting up workstations in a Dell hardware environment. • Diagnose and resolve problems involving hardware, software, printers, wireless connectivity, network access, and other common workplace technologies. • Install, configure, and maintain business applications used throughout the organization, ensuring reliable functionality for end users. • Investigate recurring support issues to identify underlying causes and implement lasting solutions rather than short-term workarounds. • Maintain accurate service records by documenting troubleshooting activities, updating ticket details, and following incidents through completion. • Support conference room technology, audio/visual equipment, and peripheral devices to keep meetings and shared spaces fully operational. • Contribute to the improvement of IT support practices by refining documentation, recommending process enhancements, and strengthening operational procedures.
2026-07-24T00:00:00Z

Help Desk/Desktop Support Analyst

Ontario, CA
onsite
Permanent / Full Time
46000 - 68000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to support daily technology needs for a retail operation in Ontario, California. This position focuses on delivering responsive end-user assistance, maintaining reliable desktop and mobile computing environments, and helping employees stay productive through timely issue resolution. The ideal candidate brings hands-on technical support experience, strong troubleshooting ability, and a practical approach to managing hardware, software, and user access. Responsibilities: • Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, printers, and other workplace technology. • Set up, configure, maintain, and troubleshoot operating systems, business applications, and end-user hardware. • Track IT assets by keeping equipment records current and monitoring device assignment and inventory status. • Support employee onboarding and offboarding by preparing accounts, issuing equipment, and recovering technology as needed. • Record incidents, solutions, and recurring fixes in ticketing systems and internal documentation resources. • Work closely with broader IT teams to escalate unresolved issues and help drive timely resolution of more complex problems. • Assist users with connectivity issues and provide support for basic network and server-related needs when required. • Follow established security standards, support procedures, and company technology policies in all support activities.
2026-07-27T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users. • Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications. • Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders. • Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance. • Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization. • Perform basic network and cabling support to address connectivity issues and workstation setup needs. • Assist with troubleshooting and support activities related to Munis and other department applications as needed. • Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
2026-08-06T00:00:00Z

Help Desk/Desktop Support Analyst

Harrisburg, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join a client-focused IT support team in Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys solving technical problems, supporting end users across a Microsoft-based environment, and delivering dependable service both remotely and onsite. The role offers a mix of hands-on desktop support, account administration, and day-to-day operational troubleshooting while working closely with users to keep systems running smoothly. Responsibilities: • Deliver timely support for everyday hardware, software, and access-related issues submitted through the service desk. • Diagnose and resolve problems affecting desktops, laptops, printers, and other end-user devices in both remote and onsite settings. • Prepare and deploy workstations, install business applications, and set up user profiles and accounts for new or existing staff. • Monitor technical alerts and respond to basic network or connectivity issues using internal support and monitoring tools. • Perform routine administration tasks within Active Directory and Microsoft 365 to maintain user access and system functionality. • Apply patches, support endpoint protection efforts, and help maintain a secure desktop environment across supported devices. • Keep support records accurate and up to date, ensuring troubleshooting steps and resolutions are clearly documented. • Recognize repeated support trends and share recommendations that improve service quality and reduce recurring incidents. • Travel to client locations as needed to provide in-person technical assistance and equipment support.
2026-07-30T00:00:00Z

Help Desk/Desktop Support Analyst

Medicine Park, OK
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
Our client in the telecommunications space is looking for a hands-on Technical Support Specialist to support end users across the corporate office and remote locations. This person will be a key resource for day-to-day IT support and help keep systems running smoothly. What you’ll do: Provide onsite and remote support for employees across the organization Troubleshoot hardware and software issues on desktops and laptops (Windows environment) Support Microsoft 365 including Outlook, Teams, and basic admin tasks Reset passwords and assist with account access issues Handle email troubleshooting and general user support requests Install, configure, and maintain printers and other peripherals Set up new users including equipment, accounts, and system access Track and resolve tickets in a timely, customer-focused manner Escalate more complex issues when needed What they’re looking for: Experience providing end user support in a corporate environment Strong working knowledge of Microsoft 365 Experience with desktop support (Windows), printers, and basic networking concepts Comfortable supporting users both in person and remotely Solid troubleshooting skills and ability to work through issues independently Strong communication skills and a service-oriented mindset Nice to have: Experience with a ticketing system Basic understanding of Active Directory or user account management
2026-08-04T00:00:00Z

Help Desk/Desktop Support Analyst

San Angelo, TX
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance for end users in San Angelo, TX. This is a Contract-to-Hire position which is ideal for someone who enjoys combining hands-on desktop support with service desk troubleshooting in a fast-paced environment. The role focuses on resolving technical issues, supporting hardware and software needs, and delivering dependable customer service across workplace technology. Responsibilities:• Provide front-line and desktop-level technical support by diagnosing user issues, fulfilling service requests, and restoring system functionality.• Install, configure, and update computers, software applications, and peripheral equipment to meet operational needs.• Handle hands-on troubleshooting for workstations and related devices, including maintenance tasks that help prevent recurring technical problems.• Set up, distribute, and tailor end-user devices and accessories so employees can work effectively from day one.• Partner with technical specialists and subject matter experts to address escalated tickets, major incidents, and more complex problem records.• Use PowerShell to run, adjust, and improve scripts that streamline routine IT support activities and reduce manual effort.• Maintain accurate support documentation and contribute to process knowledge that strengthens service desk effectiveness.• Assist with backup-related tasks, system configuration, and other assigned technology support duties as needed.
2026-08-07T00:00:00Z

Help Desk/Desktop Support Analyst

Chicago, IL
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance to end users in Chicago, Illinois. This position supports daily technology operations by resolving hardware and software issues, preparing workstations and peripherals, and ensuring meeting technology is ready for use. The ideal candidate brings strong customer service instincts, sound troubleshooting ability, and a careful approach to handling sensitive information. Responsibilities: • Deliver in-person and remote support for staff by diagnosing and resolving issues involving approved software, desktop and laptop systems, and related devices. • Install, configure, and maintain end-user equipment and workplace technology to support smooth day-to-day operations. • Troubleshoot printers and scanners, perform routine upkeep, and work with external service providers when vendor escalation is required. • Prepare and support conference room technology, including audio/video meetings, presentation setups, and web-based collaboration sessions. • Manage and resolve incidents escalated from the service desk, documenting progress and outcomes accurately within the designated ticketing platform. • Partner with team members to track equipment inventory, keep records current, and notify leadership when stock levels need replenishment. • Use sound judgment to prioritize and escalate complex issues to engineers or other IT specialists while keeping supervisors informed of significant concerns. • Maintain an orderly repair and storage area and follow departmental standards, policies, and security expectations in all support activities. • Contribute to special assignments and additional departmental initiatives as needed while protecting confidential information encountered during support work.
2026-08-06T00:00:00Z

Anti-Money Laundering (AML) Analyst

Minnetonka, MN
onsite
Temporary / Contract
25 - 30 USD / Hourly
We're seeking a detail-oriented AML Analyst to join our financial crimes compliance team. In this role, you'll help protect the organization by identifying suspicious activity, conducting investigations, and ensuring compliance with anti-money laundering regulations. This is an excellent opportunity for professionals with experience in AML, fraud, financial services, banking, or compliance who enjoy investigative work and critical thinking. Responsibilities:<ul><li>Review and investigate alerts generated through transaction monitoring systems</li><li>Analyze customer activity to identify suspicious or unusual transactions</li><li>Conduct Know Your Customer (KYC) and Customer Due Diligence (CDD) reviews</li><li>Prepare Suspicious Activity Reports (SARs) and supporting documentation when appropriate</li><li>Research customer profiles using internal systems and external databases</li><li>Ensure investigations are completed accurately and within required service-level agreements</li><li>Maintain compliance with BSA, AML, OFAC, and regulatory requirements</li><li>Collaborate with compliance, fraud, risk, and business partners on complex investigations</li></ul>
2026-08-06T00:00:00Z

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