Search jobs now Find the right job type for you Create a job alert Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Job Market Outlook Press Room Tech insights Labor market overview AI in recruiting Navigating the AI era Staffing for small businesses Cost of a bad hire Browse jobs Find your next hire Our locations

Add your latest resume to match with open positions.

137 results for It Operations Manager jobs

IT Systems Manager
  • Irvine, CA
  • onsite
  • Temporary / Contract
  • 59.375 - 68.75 USD / Hourly
  • We are looking for an IT Systems Manager to oversee and strengthen a modern enterprise technology environment in Irvine, California. This Long-term Contract position will focus on cloud services, infrastructure reliability, endpoint management, and security operations while supporting business-critical systems across the organization. The ideal candidate brings deep technical expertise across Microsoft 365, Azure, AWS, networking, and compliance-minded IT practices in a regulated setting.<br><br>Responsibilities:<br>• Lead administration and optimization of Microsoft 365 services, including user access, collaboration tools, and platform governance.<br>• Manage identity and access controls across Azure AD / Entra ID and Active Directory to support secure, reliable authentication.<br>• Oversee SharePoint Online, Intune, and endpoint management solutions to improve device performance, compliance, and user support.<br>• Maintain and enhance network infrastructure, firewalls, and Meraki environments to ensure connectivity, stability, and protection.<br>• Support cloud operations across Azure, AWS, and other SaaS platforms, including configuration, monitoring, and service improvement.<br>• Direct backup, recovery, and business continuity processes to protect critical data and reduce operational risk.<br>• Implement and monitor endpoint security and broader information security measures aligned with organizational standards.<br>• Contribute to migration-related initiatives and system changes by coordinating technical execution, documentation, and risk controls.<br>• Prepare and maintain technical records, validation materials, and audit-ready documentation in support of regulated IT operations.
  • 2026-07-20T00:00:00Z
Operations Manager
  • Sacramento, CA
  • onsite
  • Permanent / Full Time
  • 90000 - 120000 USD / Yearly
  • We are looking for a Firm Administrator to oversee office operations and strengthen the day-to-day performance of a legal practice in Sacramento, California. This position works closely with attorneys and firm leadership to improve workflow consistency, support team development, and promote strong client service outcomes. The ideal candidate brings operational discipline, sound administrative judgment, and the ability to connect staffing, process, and financial priorities in a well-organized office environment.<br><br>Responsibilities:<br>• Guide the coordination of legal support workflows from initial case transfer through final resolution, helping teams maintain consistent and efficient execution.<br>• Track operational and performance indicators such as client experience, matter movement, attorney productivity, team capacity, resolution timelines, and the use of firm technology tools.<br>• Work alongside managing attorneys and leadership to ensure business operations support legal objectives, service quality, and overall case progress.<br>• Build, refine, and document office procedures that help legal and administrative teams follow standardized practices across the firm.<br>• Partner with human resources on hiring efforts, onboarding support, and the continued growth of current and future team members.<br>• Provide leadership and coaching support to supervisors, managers, case management staff, and other operational leaders across the office.<br>• Reinforce accountability, career development, and a culture centered on collaboration, continuous improvement, and firm values.<br>• Serve as the main operational connection point between legal teams and executive leadership for planning, communication, and issue resolution.<br>• Contribute to workforce planning, budget input, office efficiency initiatives, and profitability-focused operational strategy.
  • 2026-07-07T00:00:00Z
Operations Manager
  • Fresno, CA
  • onsite
  • Temporary / Contract
  • 44 - 50 USD / Hourly
  • <p>We are seeking an experienced Operations Manager to support a manufacturing organization in Fresno, California.<strong> </strong>This role is ideal for a hands-on leader with a proven ability to drive production efficiency, improve operational processes, and lead cross-functional teams in a fast-paced manufacturing environment. The ideal candidate will have experience overseeing production operations, implementing continuous improvement initiatives, and ensuring safety, quality, and productivity goals are consistently achieved.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Oversee daily manufacturing operations to ensure production schedules, quality standards, and customer delivery commitments are consistently achieved.</li><li>Lead, coach, and support production leads and manufacturing personnel while fostering a culture of accountability, teamwork, safety, and continuous improvement.</li><li>Coordinate labor, equipment, materials, and workflow to maximize productivity, efficiency, and operational performance.</li><li>Monitor production output, labor utilization, scheduling, and key performance indicators (KPIs) to achieve operational goals.</li><li>Review work orders, engineering drawings, specifications, and bills of materials to ensure accurate manufacturing and assembly.</li><li>Partner with Engineering, Purchasing, Inventory, and Materials teams to resolve production issues, support engineering changes, and ensure material availability.</li><li>Identify production bottlenecks and implement process improvements to increase productivity, improve quality, and reduce waste.</li><li>Conduct production floor audits to ensure compliance with company safety policies, quality standards, and regulatory requirements.</li><li>Monitor products through fabrication, assembly, testing, and final completion to ensure efficient production flow and on-time delivery.</li><li>Train, mentor, and develop production staff while supporting onboarding, performance management, coaching, and workforce planning initiatives.</li><li>Participate in interviewing and hiring efforts while collaborating with Human Resources on employee development and corrective action processes.</li><li>Maintain accurate production records, labor reporting, and operational performance metrics, providing regular updates to leadership.</li><li>Support continuous improvement initiatives focused on operational excellence, manufacturing efficiency, and overall plant performance.</li></ul><p><strong>Experience:</strong></p><ul><li>Minimum of 5 years of experience in a manufacturing environment required.</li><li>Minimum of 3 years of leadership experience managing production operations within a manufacturing setting.</li><li>Experience leading production leads, supervisors, or manufacturing teams preferred.</li><li>Experience in fabrication, welding, assembly, heavy equipment, truck equipment manufacturing, or other industrial manufacturing environments strongly preferred.</li><li>Experience managing production schedules, labor planning, workforce allocation, and workflow coordination.</li><li>Proven experience driving continuous improvement initiatives to increase productivity, quality, and operational efficiency.</li></ul><p><br></p>
  • 2026-06-29T00:00:00Z
IT Manager
  • Irvine, CA
  • remote
  • Temporary / Contract
  • 58 - 70 USD / Hourly
  • <p><strong>Position Summary</strong></p><p>We are seeking a hands-on IT Manager to lead day-to-day IT operations, support infrastructure modernization efforts, and oversee technical projects. This role combines people leadership with deep technical expertise and will be responsible for managing service desk operations, cloud initiatives, server migrations, security improvements, and vendor relationships.</p><p><br></p><p>This role is hybrid (<strong>3 days onsite</strong>, 2 remote) in Irvine, CA</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage daily IT operations, including service desk support and incident response.</li><li>Lead infrastructure projects such as Azure configuration, Microsoft 365 administration, server migrations, and remediation initiatives.</li><li>Support the organization&#39;s transition from on-premise environments to Microsoft Azure.</li><li>Ensure systems are secure, compliant, and operating efficiently.</li><li>Manage and mentor one internal Service Desk team member.</li><li>Coordinate with external vendors, consultants, and technology partners.</li><li>Maintain and support Windows and Linux server environments.</li><li>Drive continuous improvement of IT processes, security, and system reliability.</li></ul><p><br></p>
  • 2026-07-14T00:00:00Z
IT Manager
  • Madison, IN
  • onsite
  • Permanent / Full Time
  • 100000 - 130000 USD / Yearly
  • <p>Our client is seeking a <strong>Technology Manager</strong> to serve as a strategic IT leader and business partner across the organization. This individual will drive technology initiatives that support core business operations, optimize enterprise systems, and align IT capabilities with long-term business goals.</p><p><br></p><p>This role blends business analysis, IT leadership, and project delivery, requiring someone who can influence stakeholders, lead teams, and execute complex technology solutions in a manufacturing environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and develop a team supporting enterprise systems including ERP, CRM, MES, and other business platforms</li><li>Partner with business leaders to identify needs and implement scalable technology solutions</li><li>Own IT project delivery—prioritization, resourcing, budgeting, and execution (on time and within budget)</li><li>Collaborate with IT leadership to build and maintain multi-year technology roadmaps aligned to business strategy</li><li>Manage relationships with managed service providers, vendors, and system integrators</li><li>Oversee operational IT support for the site/region, ensuring high performance and cost efficiency</li><li>Ensure compliance with SOX and internal controls, including policy development and audit readiness</li><li>Support disaster recovery and business continuity planning through testing and execution</li><li>Drive process improvement through data, reporting, and cross-functional collaboration</li><li>Mentor and develop team members through coaching, performance management, and career development</li></ul>
  • 2026-07-08T00:00:00Z
IT Manager
  • Westwood, CA
  • onsite
  • Permanent / Full Time
  • 120000 - 145000 USD / Yearly
  • <p><strong>Job Title</strong></p><p>IT Manager</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Manager will oversee day-to-day IT operations while driving technology initiatives that support business objectives. This role is responsible for managing infrastructure, systems, security, vendor relationships, and end-user support while ensuring the stability, reliability, and scalability of the organization&#39;s technology environment. The ideal candidate combines strong technical expertise with leadership skills and a customer-focused approach to IT service delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and support the organization&#39;s IT infrastructure, including networks, servers, cloud platforms, and business systems.</li><li>Oversee daily IT operations and ensure the availability, performance, and security of technology resources.</li><li>Lead and mentor IT support staff, vendors, and service providers while fostering a high-performance team environment.</li><li>Develop and implement IT policies, procedures, and best practices to improve operational efficiency and governance.</li><li>Partner with business stakeholders to identify technology needs and recommend solutions that support organizational goals.</li><li>Oversee cybersecurity initiatives, access controls, patch management, and incident response activities.</li><li>Manage IT projects, including system upgrades, infrastructure enhancements, software implementations, and technology rollouts.</li><li>Monitor technology budgets, track expenses, and assist with forecasting and resource planning.</li><li>Manage vendor relationships, contracts, licensing, and third-party technology services.</li><li>Ensure business continuity through disaster recovery planning, backup strategies, and risk mitigation efforts.</li><li>Evaluate emerging technologies and provide recommendations for continuous improvement and modernization.</li></ul><p><strong>Compensation &amp; Benefits</strong></p><ul><li>Competitive base salary.</li><li>Performance-based bonus opportunities.</li><li>Comprehensive medical, dental, and vision coverage.</li><li>Retirement savings plan with company contribution or matching opportunities.</li><li>Paid time off and company-recognized holidays.</li><li>Professional development, training, and career advancement opportunities.</li><li>Additional employee-focused wellness and benefits programs.</li></ul><p><strong>Additional Details</strong></p><ul><li>Opportunity to lead and influence technology strategy within a growing organization.</li><li>Exposure to a broad range of infrastructure, security, cloud, and business systems initiatives.</li><li>Collaborative environment with strong executive and cross-functional partnership.</li><li>High-visibility role with meaningful impact on operational effectiveness and business success.</li></ul>
  • 2026-07-17T00:00:00Z
IT Manager
  • Lee, MA
  • onsite
  • Temporary to Hire
  • 47 - 56 USD / Hourly
  • We are looking for an experienced IT Manager to oversee daily technology operations and provide hands-on leadership for infrastructure, systems, and end-user support in Massachusetts. This contract position is ideal for someone who can balance strategic oversight with practical technical execution while maintaining a reliable and secure environment. The role will focus on strengthening core network and systems performance, supporting business continuity, and guiding configuration standards across the organization.<br><br>Responsibilities:<br>• Lead the administration and ongoing improvement of the IT environment, including directory services, network infrastructure, and hardware assets.<br>• Manage user access, group policies, and security permissions within Active Directory to support operational efficiency and compliance.<br>• Oversee backup processes, recovery readiness, and data protection practices to help ensure business continuity.<br>• Support, maintain, and troubleshoot Cisco-based networking equipment, connectivity issues, and related infrastructure performance.<br>• Coordinate the setup, maintenance, and lifecycle management of desktops, laptops, servers, and other computer hardware.<br>• Establish and maintain configuration management practices to promote consistency, documentation, and system reliability.<br>• Provide technical guidance to users and internal stakeholders while resolving escalated infrastructure and systems issues.<br>• Monitor the health of critical systems and recommend improvements that enhance stability, security, and overall IT service delivery.
  • 2026-07-17T00:00:00Z
IT Manager
  • Madison, TN
  • onsite
  • Temporary to Hire
  • 58 - 67.5 USD / Hourly
  • We are looking for an experienced IT Manager to provide immediate leadership and hands-on technical support for a multi-site organization. This contract opportunity is ideal for someone who can guide daily IT operations, resolve technical issues directly, and bring structure to a fast-paced environment. The role will work closely with business leaders and team members to keep systems reliable, support end users, and strengthen internal IT ownership during a leadership transition.<br><br>Responsibilities:<br>• Direct daily IT activities across infrastructure, user devices, and support services for multiple locations.<br>• Troubleshoot and resolve a wide range of technical issues, providing support across frontline and advanced service needs.<br>• Administer user onboarding and offboarding processes, including account provisioning, permissions, and access management.<br>• Partner with the departing IT leader to gather operational knowledge, secure administrative access, and create clear technical documentation.<br>• Oversee the Atera platform by supporting monitoring, scripting, automation workflows, and overall tool performance.<br>• Maintain the health of Microsoft-based systems, endpoint environments, and core business technology platforms.<br>• Manage network components, legacy server resources, patching schedules, backup processes, and overall system uptime.<br>• Support cybersecurity and facility-related security technologies such as surveillance and controlled entry systems.<br>• Provide day-to-day guidance to an IT team member at the beginning of their career while encouraging effective support practices and technical growth.<br>• Communicate priorities, risks, and technical updates clearly to leadership, department teams, and non-technical users.
  • 2026-06-29T00:00:00Z
IT Manager
  • La Vergne, TN
  • onsite
  • Permanent / Full Time
  • 130000 - 150000 USD / Yearly
  • <p>Our client is seeking an IT Manager to lead and oversee enterprise IT operations, infrastructure, and security. This role is responsible for the stability, performance, and protection of network, server, and end‑user environments, while also managing IT staff, vendors, and projects. The IT Manager combines strategic oversight with hands‑on technical leadership, ensuring IT services align with operational and business needs across office, production, and distributed environments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>IT Infrastructure &amp; Operations</strong></p><ul><li>Lead the maintenance, monitoring, and enhancement of enterprise IT infrastructure, including servers, networks, endpoints, and peripherals</li><li>Oversee LAN/WAN environments, on‑prem and cloud‑based systems, telecommunications, and circuit connectivity</li><li>Ensure high availability, performance, scalability, and reliability of IT systems</li><li>Plan and execute system upgrades, migrations, and maintenance activities</li><li>Monitor network utilization and system health to identify risks, capacity constraints, and performance issues</li></ul><p><strong>Security, Risk &amp; Continuity</strong></p><ul><li>Lead cybersecurity efforts including threat mitigation, monitoring, remediation, and access control</li><li>Maintain security tools, countermeasures, and monitoring systems to protect data and system integrity</li><li>Develop, maintain, and test business continuity and disaster recovery plans</li><li>Ensure backup, off‑site storage, and recovery processes are in place and tested</li></ul><p><strong>Leadership &amp; Team Management</strong></p><ul><li>Manage, mentor, and develop IT technicians and system administrators</li><li>Oversee hiring, training, and performance management of IT staff</li><li>Serve as the primary escalation point for complex technical issues</li><li>Promote strong documentation, knowledge sharing, and process improvement</li></ul><p><strong>Project, Vendor &amp; Budget Management</strong></p><ul><li>Lead IT portions of projects from design through implementation and delivery</li><li>Manage IT‑related vendor contracts, licensing, telecommunications, and service providers</li><li>Forecast hardware, software, and infrastructure needs for budgeting and capital planning</li><li>Maintain accurate inventories of IT assets and systems</li></ul><p><strong>End‑User Support &amp; Enablement</strong></p><ul><li>Oversee delivery of technical support services across office and operational environments</li><li>Develop and deliver training related to systems usage, security best practices, and IT procedures</li><li>Ensure IT policies, standards, diagrams, and documentation are current and enforced</li></ul>
  • 2026-07-20T00:00:00Z
Customer Service and Operations Manager
  • North Liberty, IA
  • onsite
  • Temporary to Hire
  • 38 - 44 USD / Hourly
  • <p>Robert Half is partnering with a well-established organization in the distribution space to hire a <strong>Customer Service and Operations Manager.</strong> This role is responsible for leading all aspects of the customer service function, including team leadership, order management, and cross-functional coordination with sales, warehouse operations, and vendors.</p><p>This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment and enjoys balancing team management with operational execution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, manage, coach, and develop a team of Customer Service Representatives and purchasing personnel</li><li>Oversee end-to-end order processing, including order entry, pricing verification, and invoicing</li><li>Collaborate closely with sales, warehouse operations, and vendors to ensure seamless service delivery</li><li>Act as the primary escalation point for customer issues and drive timely resolution</li><li>Support warehouse coordination including shipment prioritization, inventory handling, and problem-solving</li><li>Review and manage inventory activities including adjustments, transfers, returns, and reconciliations</li><li>Ensure accurate documentation and compliance with shipping, receiving, and billing processes</li><li>Maintain and update inventory records and oversee year-end reconciliation efforts</li></ul><p><br></p><p><strong>Operations &amp; Office Oversight</strong></p><ul><li>Coordinate shipping and receiving processes, including documentation and inventory commitments</li><li>Work within ERP systems for order management, inventory tracking, and reporting</li><li>Approve vendor invoices and manage petty cash reconciliation</li><li>Serve as ISO coordinator and support compliance-related initiatives</li><li>Act as liaison with external partners such as warehouses and property management</li></ul><p><br></p>
  • 2026-07-01T00:00:00Z
Maintenance Operations Manager
  • Salinas, CA
  • onsite
  • Permanent / Full Time
  • 130000 - 145000 USD / Yearly
  • <p>Robert Half is seeking a skilled Maintenance Operations Manager.</p><p>In this role you will oversee maintenance and operations for industrial equipment and refrigeration systems at several facilities. </p><p>The successful candidate will play a key role in promoting operational reliability, leading technical staff, and upholding regulatory standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Direct daily maintenance and operation of complex refrigeration systems, ensuring reliability and peak efficiency across multiple locations.</li><li>Establish and manage proactive maintenance programs to maximize equipment uptime and streamline processes.</li><li>Lead, coach, and evaluate maintenance staff to foster skill growth and ensure compliance with organizational standards and procedures.</li><li>Maintain all required documentation and reporting for local, state, and federal regulatory agencies.</li><li>Diagnose and repair industrial refrigeration and a variety of production equipment, providing hands-on technical guidance as needed.</li><li>Oversee machinery such as baggers, optical sorters, box erectors, welders, and conveyor systems.</li><li>Carry out welding, fabrication, and other technical projects to support equipment performance and safety.</li><li>Maintain an organized inventory system to track parts, tools, and supplies required for maintenance operations.</li><li>Identify and implement opportunities for energy conservation and sustainability within the facilities.</li><li>Monitor repair and maintenance budgets, control costs, and introduce efficiency improvements as appropriate.</li></ul><p><br></p>
  • 2026-07-10T00:00:00Z
Cybersecurity Operations Manager
  • Shrewsbury, NJ
  • remote
  • Temporary / Contract
  • 80 - 125 USD / Hourly
  • <p><strong>Manager, Cybersecurity Operations</strong></p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Manager of Cybersecurity Operations</strong> to lead and optimize enterprise security monitoring, incident response, and threat management capabilities. This individual will serve as the primary liaison between internal technology teams and an outsourced Security Operations Center (SOC) partner, ensuring the delivery of effective, scalable, and business-aligned cybersecurity services.</p><p>The ideal candidate will combine strong technical security expertise with leadership, vendor management, incident response coordination, and continuous improvement of security operations programs.</p><p><br></p><p><strong>This is a remote, contract-to-hire position for an industry-leader in New Jersey. </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the relationship with a third-party Security Operations Center (SOC) and security services providers.</li><li>Oversee daily cybersecurity operations, monitoring service delivery, alert handling, investigations, and operational performance.</li><li>Establish, track, and continuously improve security service metrics, KPIs, and SLA performance.</li><li>Lead recurring operational and strategic reviews with security partners and internal stakeholders.</li><li>Coordinate incident response activities across internal teams and external providers during cybersecurity events.</li><li>Develop and enhance incident response procedures, playbooks, and operational workflows.</li><li>Collaborate with security partners to improve threat detection, monitoring effectiveness, and response capabilities.</li><li>Drive threat hunting initiatives leveraging industry frameworks, threat intelligence, and emerging attack trends.</li><li>Support cybersecurity readiness through tabletop exercises, simulations, and operational testing.</li><li>Manage integrations between security technologies, monitoring platforms, automation tools, and service management systems.</li><li>Evaluate and optimize security operations technologies, including SIEM, SOAR, endpoint security, and vulnerability management solutions.</li><li>Partner with risk, compliance, and technology teams to ensure alignment with industry security standards and regulatory requirements.</li><li>Support third-party risk assessments and vendor security reviews.</li><li>Develop executive-level reporting and dashboards related to security operations performance, incident trends, and organizational risk.</li><li>Translate technical cybersecurity findings into actionable business recommendations for senior leadership.</li><li>Lead, mentor, and develop cybersecurity personnel while fostering a culture of continuous learning and improvement.</li><li>Contribute to special projects and strategic cybersecurity initiatives as needed.</li></ul>
  • 2026-07-20T00:00:00Z
HIM Operations Supervisor
  • Philadelphia, PA
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for an HIM Operations Supervisor to support healthcare technology operations in Philadelphia, Pennsylvania. This Contract position combines hands-on systems administration with day-to-day oversight of critical platform performance, user access, and endpoint reliability across the HIM environment. The role is well suited to someone who can lead operational priorities, resolve technical issues efficiently, and maintain stable infrastructure that supports clinical and administrative teams.<br><br>Responsibilities:<br>• Oversee daily technical operations for HIM-related systems and coordinate support activities to maintain consistent service delivery.<br>• Administer user accounts, security groups, and access controls within Active Directory to ensure appropriate system permissions.<br>• Manage and support Microsoft Windows Server environments, including routine maintenance, monitoring, and issue resolution.<br>• Provide troubleshooting and support for Windows 10 devices used by operational and healthcare staff across the organization.<br>• Maintain Citrix-based access solutions to help users connect reliably to required applications and remote resources.<br>• Support Dell hardware across the environment by diagnosing equipment issues, coordinating repairs, and helping sustain workstation performance.<br>• Supervise operational workflows, prioritize incidents, and guide response efforts to minimize disruption to HIM services.<br>• Document system procedures, support activities, and technical updates to strengthen consistency and compliance within the team.
  • 2026-07-16T00:00:00Z
IT Manager - Hands on
  • Houston, TX
  • onsite
  • Permanent / Full Time
  • 120000 - 140000 USD / Yearly
  • <p><br></p><p>Copilot said:</p><p>IT Manager – Infrastructure, Applications, Data &amp; AI</p><p>We are seeking a <strong>hands-on IT Manager</strong> to oversee all technology operations for a growing company of fewer than 100 employees. This role will serve as the primary IT leader responsible for Azure infrastructure, Microsoft 365, business applications, data management, cybersecurity, and future AI initiatives.</p><p>Responsibilities</p><ul><li>Manage and support Azure, Microsoft 365, Entra ID, Intune, Teams, SharePoint, and Exchange.</li><li>Oversee network infrastructure, cybersecurity, backups, disaster recovery, and endpoint management.</li><li>Administer and enhance business applications, ERP, CRM, and other SaaS platforms.</li><li>Manage data, reporting, SQL databases, and Power BI environments.</li><li>Partner with business leaders to identify and implement technology solutions.</li><li>Evaluate and deploy AI, automation, and Microsoft Copilot solutions to improve business processes.</li><li>Manage third-party vendors, consultants, and technology budgets.</li><li>Provide hands-on user support while leading strategic technology initiatives.</li></ul><p><br></p>
  • 2026-07-14T00:00:00Z
Customer Service / Operations Manager
  • North Brunswick, NJ
  • onsite
  • Permanent / Full Time
  • 90000 - 100000 USD / Yearly
  • <p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
  • 2026-06-25T00:00:00Z
Business Operations Manager
  • Auburndale, MA
  • onsite
  • Permanent / Full Time
  • 90000 - 110000 USD / Yearly
  • <p>My cybersecurity client is seeking a detail-oriented, process-driven <strong>Business Operations Manager</strong> to support both internal operations and inbound sales coordination.</p><p>This role is ideal for someone who can build structure, manage workflows, document SOPs, support onboarding/offboarding processes, and confidently serve as the first point of contact for prospective clients. (Newton, MA; Hybrid)</p><p><strong>What you’ll do:</strong></p><ul><li>Develop and maintain SOPs and internal processes</li><li>Manage AP/AR and operational workflows</li><li>Coordinate employee and client onboarding/offboarding</li><li>Handle inbound leads and manage the sales pipeline</li><li>Conduct discovery calls and present service offerings</li><li>Maintain accurate HubSpot CRM records</li><li>Support executive scheduling, logistics, and event coordination</li></ul><p><br></p><p><br></p>
  • 2026-06-22T00:00:00Z
IT Manager/Director
  • San Diego, CA
  • onsite
  • Permanent / Full Time
  • 185000 - 220000 USD / Yearly
  • We are partnering with a well-established and highly successful technology-driven organization seeking a Director of Information Technology to lead enterprise infrastructure, cybersecurity, IT operations, and strategic technology initiatives. This is a highly visible leadership position responsible for driving IT strategy while remaining close enough to the technology to guide architecture, infrastructure modernization, operational excellence, and security initiatives. The Director will work closely with executive leadership to ensure technology enables business growth, operational efficiency, and long-term scalability. This is an excellent opportunity for an experienced IT leader who enjoys building high-performing teams, improving processes, and modernizing enterprise technology environments. What You&#39;ll Do: Develop and execute the organization&#39;s overall IT strategy Lead enterprise infrastructure, networking, cloud technologies, cybersecurity, and IT operations Manage internal technology teams while partnering with outside vendors and consultants Drive infrastructure modernization, automation, and operational improvements Ensure high availability, reliability, and security across enterprise systems Oversee disaster recovery, business continuity, and risk management initiatives Partner with executive leadership on technology roadmaps and business initiatives Develop and manage departmental budgets and technology investments Lead IT governance, policy development, and operational best practices Mentor, develop, and grow technical leadership within the organization Drive continuous improvement across IT service delivery and support functions Evaluate emerging technologies and recommend strategic investments
  • 2026-06-29T00:00:00Z
IT Manager/Director
  • Arlington, TX
  • onsite
  • Temporary to Hire
  • 63.3365 - 73.337 USD / Hourly
  • We are looking for an experienced IT leader to guide technology operations and software development efforts for a service-focused organization in Arlington, Texas. This contract position with permanent potential is primarily onsite and will play a central role in aligning infrastructure, security, and application delivery with broader business objectives. The person in this role will partner with internal teams and external stakeholders to keep critical systems running effectively, strengthen technical processes, and lead projects from planning through execution.<br><br>Responsibilities:<br>• Direct daily technology operations across infrastructure, networks, business systems, application support, and information security functions.<br>• Lead, coach, and develop IT team members and project leads while fostering accountability, collaboration, and continuous improvement.<br>• Shape and execute technology strategies that support company goals, including standards for system selection, deployment, maintenance, and long-term support.<br>• Oversee the design, implementation, upkeep, and protection of enterprise systems and software applications to ensure reliability and security.<br>• Evaluate operational and cybersecurity risks, recommend practical safeguards, and drive initiatives that protect company data and system access.<br>• Partner with development resources to investigate and resolve complex client batch-processing and application performance issues.<br>• Advise executive and departmental stakeholders on technology priorities, business needs, and opportunities to improve operational efficiency through IT solutions.<br>• Monitor service performance and project progress to ensure technology services are delivered on schedule, within scope, and with minimal disruption.<br>• Manage relationships with external vendors and consultants, including service quality, deliverables, and coordination on key initiatives.<br>• Prepare, track, and manage departmental goals and annual budget plans in support of the organization&#39;s strategic direction.
  • 2026-07-20T00:00:00Z
IT Manager/Director
  • Media, PA
  • onsite
  • Permanent / Full Time
  • 150000 - 160000 USD / Yearly
  • We are looking for an experienced IT Manager/Director to lead technology operations and strengthen the systems that support our organization in Media, Pennsylvania. This role will guide infrastructure, data, and security initiatives while improving reliability, visibility, and efficiency across business processes. The ideal candidate brings a hands-on leadership style, strong technical judgment, and the ability to partner with teams throughout the company to deliver practical technology solutions.<br><br>Responsibilities:<br>• Direct day-to-day IT operations, keeping business systems stable, secure, and prepared to scale with organizational needs.<br>• Lead the completion and ongoing enhancement of a custom claims management platform and related processing tools.<br>• Oversee database administration activities, including performance tuning, access controls, backup practices, and data quality management.<br>• Manage cloud environments across major platforms such as AWS and Microsoft Azure, with a focus on uptime, protection, and cost-effective resource usage.<br>• Strengthen the company’s cybersecurity posture by implementing, monitoring, and refining controls that protect applications, infrastructure, and information assets.<br>• Identify opportunities to apply AI-driven solutions that simplify workflows while preserving transparency, auditability, and controlled change management.<br>• Build and maintain dashboards and reporting tools that provide meaningful insight into operational metrics, trends, and business performance.<br>• Partner with departments across the organization to understand technology and data needs, then deliver solutions that support active business and case-related work.<br>• Administer business applications and time-tracking tools, and coordinate with external vendors to resolve issues and improve service performance.
  • 2026-06-25T00:00:00Z
IT Manager/Director
  • Mira Loma, CA
  • onsite
  • Permanent / Full Time
  • 140000 - 155000 USD / Yearly
  • We are looking for an experienced IT leader to oversee business systems and help strengthen technology operations for a manufacturing organization in Mira Loma, California. This role blends strategic planning with day-to-day execution, making it ideal for someone who enjoys improving enterprise applications, guiding data-driven decision-making, and partnering closely with cross-functional teams. The position also provides leadership for a small systems team while remaining actively involved in administration, reporting, integrations, and continuous improvement efforts.<br><br>Responsibilities:<br>• Direct the performance, support, and ongoing enhancement of enterprise business applications to meet operational and business goals.<br>• Lead and mentor a small team of business systems professionals, setting priorities and encouraging high-quality execution.<br>• Work closely with stakeholders across departments to identify technology needs and deliver practical, scalable system solutions.<br>• Oversee system administration activities, including configuration, user support, maintenance, and issue resolution.<br>• Develop and improve reporting, analytics, and data management practices to support informed business decisions.<br>• Coordinate application integrations and automation efforts to streamline workflows and increase efficiency.<br>• Analyze existing processes and recommend improvements that strengthen system effectiveness and operational performance.<br>• Support troubleshooting efforts involving enterprise platforms, infrastructure touchpoints, and business-critical applications.
  • 2026-07-16T00:00:00Z
IT Manager/Director
  • York, PA
  • onsite
  • Permanent / Full Time
  • 120000 - 130000 USD / Yearly
  • We are looking for an experienced IT Manager/Director to lead technology operations and maintain a stable, secure computing environment for our organization in York, Pennsylvania. This role oversees core infrastructure, supports business-critical systems, and helps align technology priorities with operational needs. The ideal candidate brings a hands-on leadership style, sound technical judgment, and a proactive approach to system performance, continuity, and continuous improvement.<br><br>Responsibilities:<br>• Direct daily oversight of network, systems, and infrastructure services to maintain dependable performance and minimize downtime across the organization.<br>• Contribute to IT financial planning by helping prepare, track, and manage technology spending in alignment with departmental and business priorities.<br>• Act as the primary administrator for the organization’s enterprise platform, including user support, system configuration, release coordination, and connectivity with related business applications.<br>• Work closely with departmental stakeholders to ensure business systems are meeting operational goals and identify opportunities to improve workflows through technology.<br>• Design, maintain, and test disaster recovery and business continuity measures to reduce operational impact during outages, emergencies, or data loss events.<br>• Evaluate current technology environments, define service and performance standards, and recommend practical upgrades that improve reliability, efficiency, and scalability.<br>• Oversee configuration practices and support processes that promote consistency, security, and effective issue resolution across IT services.
  • 2026-06-25T00:00:00Z
IT Manager/Director
  • Jacksonville, FL
  • onsite
  • Permanent / Full Time
  • 0 - 0 USD / Yearly
  • We are looking for an experienced IT operations leader to oversee enterprise support services for a large, fast-paced organization in Jacksonville, Florida. This role will guide service desk performance, strengthen the end-user experience, and advance modern support capabilities through automation, self-service, and data-driven improvement. The ideal candidate brings strong people leadership, operational discipline, and the ability to work across technical and business teams to improve service reliability and resolution outcomes.<br><br>Responsibilities:<br>• Direct daily service desk activities to deliver timely, dependable support for a large employee population across core technologies and business applications.<br>• Lead, mentor, and develop supervisors and support staff through coaching, performance feedback, staffing alignment, and career growth planning.<br>• Manage incident response, escalation handling, and service recovery efforts to maintain stable operations and minimize business disruption.<br>• Evaluate service metrics and user feedback to identify gaps, improve responsiveness, and elevate the overall support experience.<br>• Expand support capabilities by introducing automation, AI-assisted tools, and self-service options that increase efficiency and reduce avoidable contacts.<br>• Promote effective use of platforms such as ServiceNow and Moveworks to streamline issue resolution and improve user access to support resources.<br>• Analyze recurring technical issues and partner with engineering, infrastructure, security, product, and other teams to address root causes and strengthen system reliability.<br>• Build team expertise in advanced troubleshooting, proactive support practices, problem management, and knowledge sharing.<br>• Support major incidents, change coordination, operational readiness activities, and clear communication during high-impact service events.<br>• Contribute to governance, reporting, and strategic planning efforts that align support operations with broader business priorities.
  • 2026-06-19T00:00:00Z
IT Manager/Director
  • Raleigh, NC
  • onsite
  • Permanent / Full Time
  • 180000 - 200000 USD / Yearly
  • We are looking for an accomplished technology leader to guide enterprise systems, engineering functions, and operational performance in Raleigh, North Carolina. This role will shape a practical long-range technology direction that supports business goals, strengthens reliability, and advances secure, scalable delivery across the organization. The position partners closely with executive leadership to turn strategic priorities into executable plans while building a culture centered on ownership, collaboration, and measurable improvement.<br><br>Responsibilities:<br>• Define and execute a technology roadmap that aligns systems, platforms, and architecture with organizational objectives and future growth.<br>• Lead cross-functional teams spanning software engineering, infrastructure, operations, quality assurance, database administration, and technical project delivery.<br>• Oversee day-to-day technology operations to ensure stable performance, service continuity, and responsive support across critical environments.<br>• Establish technical standards, governance practices, and delivery frameworks that improve consistency, security, and scalability.<br>• Direct application development and architectural decisions to support maintainable solutions and efficient product delivery.<br>• Strengthen cybersecurity, backup, and access management practices to protect systems, data, and business operations.<br>• Guide infrastructure, network, and hardware strategy, including configuration management and ongoing platform optimization.<br>• Partner with senior leadership to convert business priorities into actionable initiatives, resource plans, and measurable outcomes.<br>• Develop high-performing teams through coaching, accountability, and continuous improvement across technology functions.
  • 2026-07-20T00:00:00Z
Financial Operations Manager
  • Buffalo, NY
  • onsite
  • Temporary / Contract
  • 50 - 70 USD / Hourly
  • <p><strong>High Volume Refund &amp; Reconciliation Project</strong></p><p><br></p><p>About the Role</p><p>Join a large-scale financial operations project supporting the processing and validation of billions of dollars in customer refunds. This role is ideal for an experienced Financial Operations Manager who has managed high-volume financial transactions, complex reconciliations, and cross-functional process improvements.</p><p><br></p><p>Responsibilities</p><ul><li>Manage daily financial operations supporting customer refund processing.</li><li>Review customer account balances and determine refund eligibility.</li><li>Coordinate banking validation and payment processing.</li><li>Oversee reconciliations across multiple business entities.</li><li>Identify fraudulent or duplicate transactions.</li><li>Support financial reporting and operational metrics.</li><li>Improve workflow efficiency while maintaining compliance.</li><li>Partner with internal stakeholders to resolve exceptions.</li></ul><p><br></p>
  • 2026-07-09T00:00:00Z
IT Director - Infrastructure & Operations
  • Garner, IA
  • onsite
  • Permanent / Full Time
  • 180000 - 200000 USD / Yearly
  • Position: IT Director - Infrastructure &amp; Operations (Manufacturing)<br>Location: Central Iowa<br>Salary: $180-200K base + 30% bonus + 401K Match + ESOP<br><br>*** For immediate and confidential consideration, please apply and send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Director of IT – Infrastructure &amp; Operations<br>Location: Central Iowa (Onsite Leadership Role)<br>We’re partnering with a growing, employee-owned manufacturing organization to hire a Director of IT – Infrastructure &amp; Operations. This is a high-visibility leadership role with enterprise-wide impact, driving modernization, service excellence, and scalability across a multi-site environment.<br>This is not a traditional infrastructure role—we’re seeking a strategic, forward-thinking leader who can operate at the executive level while transforming IT operations to support continued growth, including active M&amp;A integration.<br><br>What You’ll Do<br> • Define and execute the infrastructure &amp; operations strategy aligned to business growth<br> • Lead modernization efforts (cloud, automation, scalability, service model evolution)<br> • Build a high-performing IT operations function (ITSM, service desk, reliability, uptime)<br> • Drive integration of acquired businesses and establish a scalable shared services model<br> • Partner with executives across IT, operations, and engineering to deliver business value<br> • Evaluate and optimize team structure, processes, and vendor partnerships<br> • Own budgeting, cost optimization, and operational performance<br><br>What We’re Looking For<br> • Director-level IT leader with 10+ years of infrastructure &amp; operations experience<br> • Proven ability to modernize and scale IT in complex, multi-site environments<br> • Strong executive presence with experience engaging senior leadership<br> • Track record of leading through change, growth, or M&amp;A integration<br> • Deep knowledge of infrastructure, cloud, IT operations, and service management<br> • Experience in manufacturing or industrial environments preferred<br> • A builder + change agent mindset—strategic, but hands-on when needed<br><br>Why This Role<br> • Executive-level influence with visibility across the organization<br> • Opportunity to lead transformation, not just maintain operations<br> • Key role in acquisition integration and future growth strategy<br> • Employee-owned company with strong culture and long-term incentives<br> • Competitive compensation + 30% bonus potential + ESOP<br><br>If you’re a strategic IT leader ready to modernize, integrate, and scale within a growing organization, we’d love to connect.<br><br><br>*** For immediate and confidential consideration, please apply and send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
  • 2026-07-17T00:00:00Z
2