130 Results for It Operations Manager Jobs

Add your latest resume to match with open positions.

IT Operations Manager

Conway, AR
onsite
Permanent / Full Time
120000 - 160000 USD / Yearly
I'm partnering with a long-standing client on a key leadership hire within their technology team. This is a rare opportunity for an experienced IT professional who enjoys leading a team while staying hands-on with infrastructure, systems, cybersecurity, and operational technology initiatives. The compensation range for this opportunity is $120,000 - $160,000 DOE, along with a profit-sharing program that allows employees to directly participate in the company's continued success. This organization is experiencing strong growth and offers a clear path for career advancement, along with excellent benefits, a collaborative leadership team, and the opportunity to make a meaningful impact on the technology strategy of the business. 📩 Reach out to Austen Zemrock on LinkedIn for a confidential conversation, or email a Word version of your resume to learn more. All inquiries will be handled with strict confidentiality. What You'll Be Doing • Lead, mentor, and develop a small IT team• Oversee daily IT operations and service delivery• Manage infrastructure, systems, networking, and end-user technology• Serve as an escalation point for complex technical issues• Support cybersecurity initiatives and risk mitigation efforts• Drive technology improvements and operational efficiencies• Evaluate and implement automation opportunities• Partner with leadership on technology planning and strategy• Help modernize and optimize internal technology environments• Ensure reliable performance of critical business systems Why This Opportunity Stands Out • High-impact leadership position• Blend of hands-on technology and team leadership• Opportunity to influence technology direction• Visible role with senior leadership exposure• Organization committed to modernization and innovation• Stable and growing business environment• Competitive compensation and benefits package
2026-09-18T00:00:00Z

IT Operations Lead

Los Angeles, CA
onsite
Permanent / Full Time
121000 - 145000 USD / Yearly
IT Operations Lead Company OverviewA rapidly growing manufacturing and technology organization is seeking an IT Operations Lead to help scale corporate technology operations in Los Angeles, California. The company operates at the intersection of advanced manufacturing, software, automation, and engineering, supporting both corporate and production environments. This is an opportunity to combine hands-on technical expertise with team leadership while helping build an IT function designed for rapid growth. Role SummaryThe IT Operations Lead will oversee day-to-day corporate IT operations while remaining deeply hands-on with systems administration, automation, executive support, AV technologies, and service delivery. This role will help lead and mentor a growing team while developing automation and AI-enabled solutions that improve efficiency and reduce support volume. The ideal candidate has progressed from systems administration or engineering into technical leadership and has experience supporting a rapidly scaling organization. Key Responsibilities<ul><li>Lead day-to-day IT operations, establish priorities, resolve escalations, and mentor technical team members.</li><li>Build automation and integrations using Python, PowerShell, Bash, APIs, webhooks, and other scripting technologies.</li><li>Develop and optimize AI-enabled support workflows, chatbots, self-service capabilities, and ticket automation.</li><li>Analyze service desk trends to identify opportunities for automation, documentation, process improvement, and ticket reduction.</li><li>Provide white-glove technology support for executives, leadership teams, and other high-priority users.</li><li>Oversee conference room technology, collaboration platforms, live events, company-wide meetings, and AV operations.</li><li>Administer and optimize enterprise SaaS, identity, endpoint management, collaboration, and ITSM platforms.</li><li>Drive IT service management practices including SLAs, escalations, change management, asset lifecycle management, and operational documentation.</li><li>Partner with Security, Infrastructure, DevOps, Facilities, and business teams on cross-functional initiatives.</li><li>Manage technology vendors, licensing, service quality, and operational costs.</li><li>Support technology initiatives across corporate and manufacturing environments as the organization expands.</li><li>Help recruit, develop, and scale the IT operations team as business needs grow.</li></ul>Additional Details<ul><li>Work model: On-site, five days per week</li><li>Approximately 10-20% nationwide travel</li><li>Hands-on technical leadership role with significant opportunity to shape and scale IT operations</li><li>Some physical handling of IT and AV equipment may be required</li><li>Candidates must be authorized to work in the United States and satisfy applicable regulatory employment requirements</li></ul>
2026-09-17T00:00:00Z

Technical Operations Manager

Brookfield, WI
onsite
Temporary to Hire
47.5 - 55 USD / Hourly
We are looking for a Service Delivery Manager to join our team in Brookfield, Wisconsin on a contract basis with the potential for a permanent role. In this role, you will oversee a portfolio of service and delivery initiatives, working closely with clients, internal partners, and external vendors to keep work moving smoothly from kickoff through completion. This position is ideal for someone who thrives in a fast-paced environment, communicates with confidence, and takes a proactive approach to improving operations and customer satisfaction. Responsibilities: • Lead several active projects at once, guiding each engagement from initial planning through final delivery while maintaining quality and consistency. • Partner with internal departments, third-party vendors, and customers to align schedules, expectations, and next steps throughout the project lifecycle. • Track milestones, timelines, open items, and shifting priorities to help ensure commitments are met and work remains on schedule. • Communicate project progress, risks, and outcomes to clients and leadership through clear, timely updates and status reporting. • Address day-to-day issues quickly, remove obstacles where possible, and elevate critical concerns when broader support is needed. • Support scheduling, resource coordination, and workflow planning to improve team efficiency and execution across service activities. • Assist with procurement, logistics, deployment coordination, and other operational tasks tied to customer delivery needs. • Evaluate current processes, recommend practical improvements, and help strengthen the overall client experience. • Help ensure services are delivered accurately, efficiently, and in a manner that builds trust and long-term customer satisfaction.
2026-09-10T00:00:00Z

Manager of Operations

Exton, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We have partnered with a growing manufacturer on their search for a Manager of Operations who can oversee and optimize warehouse operations while driving efficiency, productivity, and continuous improvement. The Manager of Operations will be responsible for overseeing and optimizing daily business operations within the warehouse and support compliance functions, team leadership, crisis management, customer service, and strategic planning. In this Manager of Operations role, you will have control over the inventory/safety/compliance, performance reporting, developing operational goals and budgets, maintaining positive vendor relationships, ensuring timely scheduling, developing and creating process improvement procedures, and reporting procedures and operations of the physical infrastructure. The ideal candidate should possess the ability to create a plan to increase company revenue and proper operational controls. Major Responsibilities· Manage all aspects of warehouse operations, including receiving, storage, inventory control, order fulfillment, and shipping.· Lead, mentor, and develop warehouse personnel to achieve operational goals while promoting a safe and productive work environment.· Establish and monitor key performance indicators (KPIs) to improve efficiency, quality, and customer service.· Ensure compliance with company policies, food safety standards, OSHA regulations, and applicable industry requirements.· Collaborate with supply chain, purchasing, production, and customer service teams to ensure seamless operational flow.· Identify process improvement opportunities and implement operational best practices to reduce costs and increase productivity.· Oversee inventory accuracy through cycle counts, audits, and effective inventory management procedures.· Manage warehouse staffing, scheduling, and labor utilization to meet business demands.· Analyze operational data and prepare reports to support business decisions and continuous improvement initiatives.· Support system enhancements and process automation efforts as needed.
2026-10-04T00:00:00Z

IT Operations Technician II

Germantown, WI
onsite
Permanent / Full Time
75000 - 78000 USD / Yearly
We are looking for an IT Operations Technician II to deliver advanced technical support and keep daily IT operations running smoothly across clients in the southeastern region of WI. This role combines hands-on troubleshooting, hardware deployment, and ownership of key technology solutions, making it ideal for someone who enjoys balancing support work with operational responsibility. The position also contributes to project execution and provides dependable service to end users through both remote and on-site assistance. This role requires travel across locations from Milwaukee, Brookfield, Greenfield, Racine, etc. Local candidates with client facing experience is desired. Responsibilities:• Resolve escalated support incidents by investigating root causes, applying effective fixes, and maintaining service quality expectations.• Complete advanced service requests that require careful analysis of infrastructure, user needs, and system dependencies.• Build, configure, and prepare equipment such as desktops, network devices, cameras, entry-level servers, and printers for operational use.• Coordinate incoming and outgoing hardware shipments while keeping asset records accurate and up to date in inventory systems.• Perform routine inventory checks to track equipment levels, verify asset status, and support availability of critical parts.• Provide technical support during on-site visits and remote sessions, diagnosing issues efficiently and communicating clearly with users.• Manage the technical steps involved in employee onboarding and offboarding, including account access, workstation setup, and equipment handling.• Serve as the primary operational owner for assigned products, maintaining documentation, overseeing upkeep, and driving issue resolution.• Contribute to custom and standardized projects by completing assigned tasks, supporting implementation activities, and helping meet delivery timelines.• Participate in an after-hours support rotation to respond to urgent operational problems and help maintain system reliability.
2026-09-15T00:00:00Z

Operations Manager

Saddle Brook, NJ
onsite
Permanent / Full Time
150000 - 180000 USD / Yearly
Job Details Description As Sr. Quality Manager, you will be responsible for leading HYTORC's quality operations and supporting the continued development and effectiveness of the company's Quality Management System (QMS). This role will manage and support key quality functions, including Quality Engineering, Quality Control, Supplier Quality, Calibration, Document Control, Compliance, and related EH&S activities as assigned. The Sr. Quality Manager will help maintain compliance with ISO 9001:2015 and ISO 17025:2017 requirements, support customer, supplier, internal, and third-party audits, and drive practical improvements across manufacturing, distribution, assembly, machining, and final product verification activities. The ideal candidate will bring strong hands-on experience in quality systems for manufacturing and machining operations, from incoming material inspection through in-process controls, final inspection, and product release. Key Responsibilities Quality Systems & Compliance • Manage and continuously improve QMS processes, including internal audits, CAPA, calibration, complaints, inspections, risk management, and document control. • Serve as a key quality contact and support ISO Management Representative responsibilities as assigned. • Support notified body, customer, supplier, and third-party audits related to ISO 9001:2015, ISO 17025:2017, and other applicable requirements. • Maintain accurate compliance documentation and ensure procedures, work instructions, forms, and quality records are properly controlled and current. • Track and trend quality metrics; develop reports and dashboards to communicate performance, risks, and improvement priorities. • Support periodic Management Reviews by preparing QMS performance data, audit results, corrective action status, and quality trend information. • Ensure quality requirements are integrated throughout manufacturing, distribution, assembly, machining, and final product verification processes. • Verify QMS compliance through internal audits and ensure timely follow-up on findings, corrective actions, and effectiveness checks. Operational Quality & Performance • Collaborate cross-functionally with Engineering, Manufacturing, Machining, Assembly, Distribution, and Supply Chain to identify, contain, and resolve quality issues. • Lead root cause analysis and corrective/preventive action efforts to improve product quality, process capability, and customer satisfaction. • Manage quality requirements for incoming inspection, in-process inspection, dimensional inspection, assembly checks, calibration, and final product release. • Support production scale-up, new product introductions, and the implementation of new equipment with appropriate quality controls and validated processes. • Define, monitor, and report departmental KPIs; manage priorities, resources, equipment needs, and day-to-day quality workload. • Drive standardization of inspection methods, acceptance criteria, quality records, and nonconforming material processes. • Partner with internal teams to identify opportunities for continuous improvement and reduce repeat defects, rework, scrap, and supplier-related issues.
2026-09-30T00:00:00Z

Operations Manager

Versailles, MO
onsite
Permanent / Full Time
115000 - 140000 USD / Yearly
We are looking for an experienced Operations Manager to lead day-to-day performance across manufacturing and distribution activities in Versailles, Missouri. The ideal candidate will be responsible for managing the sales, manufacturing, safety, and shipping operations for our facility. We specialize in producing metal panels and trim, wood trusses and poles, and transportation of building materials. The ideal candidate will be responsible for making sound decisions, ensuring compliance with regulatory standards, and providing insightful feedback to support business decisions. This role requires a strong understanding of sales and manufacturing processes, as well as the ability to effectively communicate with company management, employees, and customers.
2026-09-10T00:00:00Z

Operations Manager

Harlesyville, PA
onsite
Permanent / Full Time
120000 - 140000 USD / Yearly
We are looking for an experienced Operations Manager to lead regional performance across multiple locations. This role is responsible for creating a high-performing operational environment that supports excellent customer service, strong financial results, and consistent execution of company standards. The ideal candidate will bring a hands-on leadership style, the ability to coordinate effectively with shared support teams, and a track record of improving efficiency across service-driven operations. Responsibilities:• Direct regional branch operations to maintain consistent service quality, operational discipline, and adherence to company expectations.• Collaborate with internal partners across human resources, finance, safety, sales, dispatch, customer care, marketing, and warehousing to keep branch operations aligned and well supported.• Guide service and installation leaders by providing coaching, performance oversight, and day-to-day operational direction.• Monitor scheduling, field execution, and service delivery to ensure work is completed efficiently and customers receive a dependable experience.• Manage operating results for the region by reviewing financial performance, tracking key metrics, and taking corrective action when needed.• Contribute to annual planning and budgeting activities while monitoring progress against business goals throughout the year.• Lead continuous improvement efforts that address workflow gaps, remove inefficiencies, and strengthen overall branch performance.• Help resolve escalated customer issues and work with support teams to improve communication, coordination, and customer satisfaction outcomes.• Promote a culture centered on accountability, safety, teamwork, and alignment with company values across all locations.• Serve as the operational connection between branch teams and corporate functions, helping implement policies, programs, and strategic initiatives effectively.
2026-09-29T00:00:00Z

Operations Manager

Mill Valley, CA
onsite
Permanent / Full Time
140000 - 195000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Operations Director | Boutique Wealth Management Firm | Mill Valley; Hybrid Join a boutique wealth management firm serving ultra-high-net-worth families and private foundations. The team operates in a highly collaborative, high-integrity environment and is known for delivering exceptional service to a select client base. This role offers the chance to join a close-knit team and gain hands-on exposure to sophisticated wealth management operations. You’ll work closely with senior leadership, have real ownership of your work, and be part of a growing firm that values balance, flexibility, and quality. Responsibilities<ul><li>Execute trades across custodian and trading platforms and resolve settlement issues</li><li>Maintain and reconcile portfolio, transaction, and cost basis data across systems</li><li>Support account setup, data feeds, and reporting platform accuracy</li><li>Prepare and distribute quarterly client performance reports</li><li>Provide operational support to advisors and assist with ad hoc projects</li><li>Help improve and streamline operational processes</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-10-02T00:00:00Z

Operations Manager

San Ramon, CA
onsite
Permanent / Full Time
85000 - 110000 USD / Yearly
For additional information or questions about this opportunity, feel free to reach out to Jennifer Fukumae via email or LinkedIn. Robert Half is partnering with a well-established Registered Investment Firm in the East Bay. They are looking for an Operations Manager to support business operations while partnering closely with senior leadership to keep priorities moving efficiently across the organization. This position plays a central role in improving internal processes, guiding cross-functional initiatives, and providing operational support across administrative, human resources, and compliance-related activities. The ideal candidate brings a practical, organized approach, strong communication skills, and the ability to manage multiple projects in a services environment. This is a great opportunity if you're early in your career and looking to step into a broader operations leadership role, or if you're an experienced operations professional seeking a long-term opportunity with a well-established, team-oriented firm. Responsibilities:• Work closely with the Office Manager and Chief Operating Officer to maintain effective daily business operations and address evolving organizational needs.• Direct operational initiatives from initial planning through execution, ensuring milestones are met and stakeholders remain informed.• Review existing workflows, identify inefficiencies, and recommend practical improvements that strengthen overall productivity.• Coordinate projects that involve multiple teams, helping departments stay aligned on timelines, deliverables, and implementation steps.• Provide support for technology rollouts, process updates, and operational enhancements that improve how the firm functions.• Assist leadership with broader company initiatives by organizing tasks, tracking progress, and helping drive strategic operational priorities.• Act as an internal point of contact for staff who need guidance on operational procedures, tools, and best practices.• Partner with human resources efforts by supporting employee relations documentation, manager coaching processes, compensation communications, and employee lifecycle activities.• Work alongside compliance professionals and internal teams to help carry out compliance-related projects, communicate updates, and reinforce adherence to established procedures.
2026-10-02T00:00:00Z

Operations Manager

Davenport, IA
onsite
Temporary to Hire
28 - 34 USD / Hourly
If you're the type of person who enjoys solving problems, leading people, and keeping operations running smoothly, this could be an excellent opportunity to take the next step in your transportation, logistics, or supply chain career.We're partnering with an established transportation operation seeking a Transportation Operations Supervisor to support a team of drivers and help ensure day-to-day operations stay organized, safe, and on schedule. This is a highly visible role that combines leadership, communication, customer interaction, and operational oversight.No two days look exactly the same. One moment you may be coaching a driver, the next you may be helping resolve a delivery issue, adjusting schedules, or working through a customer request to keep operations moving efficiently. Onsite, 2nd Shift Schedule What You'll Do• Lead and support a team of professional drivers in a fast-paced transportation environment.• Serve as a key point of contact for drivers, customers, and internal stakeholders.• Coordinate schedules, deliveries, and daily transportation activities.• Monitor operational performance and proactively address issues that could impact service.• Coach team members on safety standards, performance expectations, and best practices.• Investigate and resolve challenges related to routes, equipment, schedules, and customer needs.• Build strong working relationships with drivers while fostering a culture of accountability and support.• Partner with leadership to improve efficiency, service levels, and overall operational performance. Why Consider This Opportunity?• Opportunity to make a direct impact on daily transportation operations.• Blend of leadership, logistics, problem-solving, and customer service responsibilities.• Supportive team environment with training and development opportunities.• Strong emphasis on safety, teamwork, and continuous improvement. If you enjoy leading teams, thinking on your feet, and being the person others rely on to keep things moving, we'd love to hear from you.
2026-10-01T00:00:00Z

Operations Manager

San Francisco, CA
onsite
Permanent / Full Time
145000 - 155000 USD / Yearly
Jeff Abrams is looking for an Operations Manager to lead performance reporting and oversight activities for investment products for his client. This role is responsible for ensuring the accuracy, consistency, and timely delivery of fund and composite performance information used across client reporting, public materials, and internal reporting. The ideal candidate brings deep experience in investment operations, strong knowledge of performance measurement practices, and the ability to guide a small team through recurring and ad hoc deliverables. Responsibilities:• Direct daily oversight of mutual fund performance reconciliations, pricing validation, and distribution control checks, ensuring all results are reviewed before release.• Monitor performance-related information published on external web platforms and verify that displayed data remains accurate and current.• Lead the preparation and quality review of monthly internal performance reporting for mutual funds and ETFs, confirming completeness across all required data points.• Coordinate monthly production of model and composite performance materials, including asset and flow reporting, calculation support, and collaboration with Sales on breakout reporting and data transfers.• Manage recurring client performance reporting activities and maintain composite records to support ongoing accuracy and regulatory alignment.• Review growth and turnover calculations, approve monthly outputs, and oversee the timely posting of finalized figures to internal and external reporting channels.• Supervise the submission of performance data to third-party providers and work with external vendors to resolve reporting issues or data discrepancies.• Support annual presentation development, audit-related requests, product launches, tax gain and loss reporting coordination, and other special projects as needed.• Coach and cross-train team members across daily, monthly, and annual workflows while promoting process improvements, including the use of AI-assisted tools where appropriate. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn
2026-10-05T00:00:00Z

IT Manager

Laguna Hills, CA
onsite
Temporary / Contract
50 - 60 USD / Hourly
We're looking for a hands-on IT Manager to take ownership of our entire IT environment. This role is ideal for someone who enjoys being the go-to IT expert, supporting employees, managing Microsoft 365 and cloud technologies, strengthening cybersecurity, and driving technology improvements across the business. You'll have the opportunity to make a direct impact while working independently and partnering with leadership to ensure a secure, reliable, and scalable IT operation. This role is FULLY ONSITE in Laguna Hills, CA What You'll Do<ul><li>Manage and support Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Administer user accounts, licensing, access permissions, and employee onboarding/offboarding.</li><li>Manage Windows endpoints, device deployments, patching, and endpoint security.</li><li>Provide day-to-day IT support for office and remote employees.</li><li>Maintain network, firewall, VPN, and infrastructure systems.</li><li>Implement cybersecurity best practices, access controls, MFA, and vulnerability remediation.</li><li>Coordinate with technology vendors and manage IT assets and software licensing.</li><li>Identify opportunities to improve security, efficiency, and user experience across the organization.</li></ul>
2026-09-19T00:00:00Z

IT Manager

Shelby, MI
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
We are looking for an IT Manager to lead commercial systems operations for a wholesale distribution organization in Shelby, Michigan. This role partners closely with sales and customer-facing teams to support electronic transaction capabilities, streamline customer onboarding, and maintain reliable business systems. The position combines hands-on technical oversight with team leadership in a hybrid environment. Responsibilities: • Lead the administration and performance of commercial systems that support customer transactions and business operations. • Partner with sales stakeholders to coordinate customer setup activities and ensure a smooth onboarding experience for electronic transaction workflows. • Oversee EDI processes, including mapping, configuration, troubleshooting, and ongoing support for trading partner connectivity. • Manage Microsoft Dynamics CRM and related platforms to maintain stability, usability, and alignment with business needs. • Direct day-to-day infrastructure support across Active Directory, Windows environments, hardware, backup solutions, and network technologies. • Supervise and support one direct report, providing guidance on priorities, execution, and career development. • Establish and maintain configuration standards, system documentation, and support procedures to improve consistency and service quality. • Collaborate with internal teams and external partners to resolve technical issues, implement enhancements, and sustain dependable system operations.
2026-09-09T00:00:00Z

IT Manager

Sparta, WI
onsite
Permanent / Full Time
110000 - 125000 USD / Yearly
Robert Half is partnering with a company near Sparta, WI to assist in hiring a hands-on IT Manager to lead technology operations for a growing manufacturing environment. This position offers a blend of technical leadership and day-to-day involvement with infrastructure, cybersecurity, business systems, and strategic IT initiatives. You'll oversee a small but diverse IT team supporting business applications, development, end-user technology, infrastructure, and manufacturing operations. The environment is stable and well organized, providing an opportunity to focus on optimization, modernization, and future growth rather than rebuilding from scratch. What You'll Do<ul><li>Lead and mentor a small IT team consisting of developers, business systems resources, and end-user support personnel</li><li>Manage day-to-day IT operations across infrastructure, networking, cybersecurity, business systems, and end-user technology</li><li>Serve as the primary technical leader for network operations while partnering with an external managed services provider</li><li>Oversee cybersecurity initiatives including risk reduction, security controls, access management, vulnerability remediation, and compliance efforts</li><li>Direct disaster recovery, backup, and business continuity planning activities</li><li>Participate in audit and compliance initiatives while ensuring remediation efforts are completed successfully</li><li>Review existing infrastructure and develop recommendations for system modernization and upgrades</li><li>Support ERP, EDI, and other business-critical applications in partnership with internal stakeholders</li><li>Manage relationships with technology vendors and external service providers</li><li>Develop and execute technology roadmaps that align with business objectives</li><li>Assist with budgeting, project planning, prioritization, and resource allocation</li><li>Serve as the escalation point for complex infrastructure and systems issues</li><li>Drive process improvements, documentation standards, and operational best practices across the IT organization</li></ul>
2026-10-05T00:00:00Z

IT Business Operations Coordinator

Santa Monica, CA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an IT Business Operations Coordinator to join our team in California in a contract capacity with the potential to become permanent. This position supports the day-to-day operational backbone of IT by overseeing vendor billing, software licensing, purchasing coordination, and documentation with a strong focus on accuracy and follow-through. The ideal candidate is comfortable working across Finance, HR, Accounts Payable, and external partners while keeping spending, renewals, and records organized and audit-ready. Responsibilities: • Review and route invoices related to technology purchases and services, ensuring charges are accurate and properly documented before payment. • Monitor ongoing vendor billing schedules, investigate irregular charges, and work with internal teams or suppliers to resolve issues promptly. • Keep detailed cost records and contribute to recurring budget summaries for monthly and quarterly financial tracking. • Partner with Accounts Payable to help maintain timely processing of IT-related payments and clear outstanding billing concerns. • Manage software entitlement records for platforms such as Microsoft 365, Adobe, and other business tools, including tracking assigned and available licenses. • Oversee renewal timelines for software agreements and service contracts so coverage remains uninterrupted and key dates are not missed. • Assist with purchasing activities by collecting vendor quotes, preparing purchase requests, and following orders through delivery and completion. • Maintain organized vendor files, contract records, and supporting documentation so information is current, accessible, and ready for audit or compliance review. • Coordinate user provisioning and deprovisioning tasks tied to onboarding and offboarding, including access to applications and license assignments. • Produce regular reporting on IT expenditures, license usage, and vendor commitments while identifying opportunities to improve workflow efficiency and reduce manual effort.
2026-09-21T00:00:00Z

Office Operations Manager

Parsippany, NJ
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
Our client is looking to hire an Office Operations Manager to support two of the firm's largest branches. This person will serve as the operational leader for a multi-office professional services environment, overseeing day-to-day office operations, employee management, performance reporting, recruiting, onboarding, client service, and administrative processes. This individual acts as a key liaison between leadership and staff, ensuring efficient business operations, resource allocation, and exceptional client experience. Key ResponsibilitiesOffice & Operations Management<ul><li>Oversee daily operations for approximately 30 employees across multiple office locations.</li><li>Serve as the primary point of contact for attorneys, paralegals, client support staff, reception, and administrative personnel.</li><li>Manage and maintain operational workflows to ensure business objectives are met efficiently.</li><li>Monitor staffing resources and adjust schedules, calendars, and workloads to optimize productivity and service levels.</li></ul>Performance Metrics & Reporting<ul><li>Develop, track, and analyze key performance indicators (KPIs) to measure workload, productivity, and business performance.</li><li>Prepare and present bi-weekly and monthly operational reports to leadership, including:</li><li>Billing metrics</li><li>Revenue and collections reporting</li><li>Workload projections versus actual performance</li><li>Monthly production goals and benchmarks</li><li>Utilize data and reporting to identify trends, drive accountability, and support business growth initiatives.</li></ul>Recruitment & Onboarding<ul><li>Source, screen, and interview candidates for administrative and operational positions.</li><li>Manage the full onboarding process, including:</li><li>New hire orientation</li><li>Technology and environment setup</li><li>Training and process education</li><li>Support employee development and successful integration into the organization.</li></ul>Team Leadership & Employee Support<ul><li>Provide day-to-day management and support for office personnel.</li><li>Act as a resource for employee questions, operational issues, and process improvement initiatives.</li><li>Foster a collaborative and productive work environment.</li></ul>Client Service & Escalation Management<ul><li>Handle escalated client concerns and service issues with professionalism and empathy.</li><li>Serve as a brand ambassador while ensuring timely resolution of client matters.</li><li>Partner with internal teams to maintain high service standards and client satisfaction.</li></ul>Vendor & Technology Management<ul><li>Manage relationships with external service providers, including call center and help desk partners.</li><li>Serve as the escalation point for technology and operational issues.</li><li>Support technology initiatives and system implementations.</li></ul>Project Management<ul><li>Lead office and facilities projects from planning through execution.</li><li>Coordinate office relocations, renovations, and operational transitions.</li><li>Manage project timelines, budgets, vendors, and resource allocation.</li><li>Support technology upgrades and system migrations, including Office 365 implementations.</li></ul>
2026-09-11T00:00:00Z

Area Operations Manager

Bethlehem, PA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
The leader’s responsibility exists for managing and leading the tactical and strategic functionality of their functional department. Under the direction of the Operations Leader, the Area Mgr has core responsibilities to develop, implement and assure that all objectives meet or exceed expectations. The Leader is responsible for the development and training of their teams of exempt and non-exempt employees in meeting their functional departmental goals and objectives related to culture, costs, service cycle time, and quality. Cultural goals will be accomplished in the development of an engaged and safe workforce through the successful application and practice of QXH Leadership Competency Model. Quality goals are achieved through effectively executing the department’s standard operating procedures, processes, and methods.
2026-09-24T00:00:00Z

IT Manager (Infrastructure)

Madison, WI
onsite
Permanent / Full Time
120000 - 150000 USD / Yearly
Robert Half is seeking an experienced IT Infrastructure Manager for our partner in the Madison area. This role will lead a team responsible for enterprise infrastructure, systems, networking, and security operations. This role combines people leadership with technical oversight, making it a strong fit for someone who enjoys developing technical teams, improving operational processes, and helping drive infrastructure strategy. Reporting to the Director of IT Infrastructure, this individual will oversee day-to-day operations, support key technology initiatives, and serve as a senior escalation point for complex infrastructure and security-related issues. While remaining technically engaged, the primary focus of the position is leadership, team development, operational excellence, and execution. Key ResponsibilitiesTeam Leadership & Operations<ul><li>Lead, coach, and develop a team supporting network, systems, and security operations</li><li>Manage hiring, employee development, performance management, and workload planning</li><li>Establish priorities, balance operational support with project work, and ensure successful delivery of team objectives</li><li>Foster a culture of accountability, collaboration, continuous improvement, and knowledge sharing</li></ul>Infrastructure & Technical Oversight<ul><li>Provide technical leadership across enterprise infrastructure, networking, systems administration, and security operations</li><li>Act as the senior escalation point for complex incidents and critical production issues</li><li>Guide architectural decisions and infrastructure improvements</li><li>Promote automation, standardization, and best practices throughout the environment</li></ul>Security & Compliance<ul><li>Partner with the team to maintain a secure and reliable infrastructure environment</li><li>Support security operations, incident response, business continuity, and disaster recovery planning</li><li>Contribute to regulatory and compliance initiatives, including HIPAA, SOC 2, and NIST-aligned practices</li></ul> Project & Vendor Management<ul><li>Lead infrastructure projects from planning through implementation</li><li>Collaborate with business and IT stakeholders to prioritize initiatives and communicate progress</li><li>Manage relationships with key technology vendors and service providers</li><li>Assist with budgeting, procurement, and strategic technology planning</li></ul>Process Improvement & Automation<ul><li>Drive operational efficiency through automation and infrastructure modernization</li><li>Support the use of scripting, infrastructure-as-code, and DevOps practices where appropriate</li><li>Ensure documentation, monitoring, change management, and operational standards remain current and effective</li></ul>
2026-09-29T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-09-10T00:00:00Z

Human Resources Operations Manager

San Ramon, CA
onsite
Temporary / Contract
48 - 50 USD / Hourly
We are looking for an experienced Human Resources Operations Manager to support and strengthen HR operations for a growing organization in San Ramon, California. This is ideal for a hands-on, detail-oriented HR specialist who can guide employees and managers, improve consistency across people processes, and bring structure to a dynamic environment. The role requires a confident partner who can balance day-to-day HR administration with employee relations support, compliance oversight, and process improvement initiatives. Responsibilities:• Act as a primary HR contact for employees and managers by providing guidance on workplace policies, resolving concerns, and escalating complex or high-risk matters when appropriate.• Handle employee relations activities with a practical, well-documented approach, including coaching conversations, performance discussions, corrective actions, and conflict resolution.• Oversee essential HR operations such as onboarding for new team members, employee separations, personnel record maintenance, policy administration, benefits coordination, compensation updates, and internal HR communications.• Review existing HR workflows, identify inconsistencies or control gaps, and design more standardized procedures that improve clarity, accountability, and execution across the organization.• Support compliance efforts by maintaining organized documentation, helping prepare for recurring audits, tracking follow-up actions, and coordinating with external HR or compliance partners as needed.• Influence managers and staff through clear communication and sound judgment, helping leaders address employee matters effectively even without direct reporting authority.• Drive HR-related projects by partnering with leadership, operations, compliance, and business stakeholders on initiatives tied to organizational growth, process improvements, and system-related changes.• Work independently in a smaller company setting by setting priorities, communicating progress proactively, and managing multiple HR needs with minimal oversight.
2026-10-05T00:00:00Z

IT Manager/Director

Ft. Lauderdale, FL
onsite
Permanent / Full Time
140000 - 150000 USD / Yearly
We are looking for an experienced IT Manager/Director to lead the firm’s technology operations in Ft. Lauderdale, Florida. This position oversees daily technical support, infrastructure performance, cybersecurity practices, and business-critical applications in a legal environment. The role is ideal for a hands-on technology leader who can balance strategic planning with responsive end-user support while helping the organization maintain secure, reliable, and efficient systems. Responsibilities: •Direct the firm’s overall technology function and serve as the lead resource for IT planning, issue resolution, and operational performance. •Provide timely technical assistance to attorneys and administrative staff by diagnosing and resolving hardware, software, connectivity, and user-access issues. •Support and maintain desktops, laptops, mobile devices, printers, and meeting room technology to ensure dependable day-to-day operations. •Administer the Microsoft 365 environment, including email services, collaboration platforms, file storage, user provisioning, permissions management, and security controls. •Coordinate employee onboarding and separation activities from an IT perspective, including equipment setup, account changes, access management, and protection of firm data. •Maintain and improve network infrastructure across offices, including wireless access, internet service, firewall administration, VPN connectivity, and related systems. •Travel periodically to other office locations to deliver on-site support, complete installations, assist with infrastructure projects, and address technical issues. •Oversee legal and business software platforms, including document management, case-related systems, billing tools, and other core applications used by the firm. •Manage backup processes, disaster recovery readiness, business continuity measures, vendor relationships, technology purchasing, licensing, and IT documentation while identifying opportunities to reduce unnecessary costs. •Develop IT policies, strengthen cybersecurity awareness efforts, support security questionnaires and audits, and assess new technologies such as automation and AI tools for secure productivity improvements.
2026-09-29T00:00:00Z

IT Manager/Director

Opa Locka, FL
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
We are looking for an experienced IT Manager/Director to oversee technology operations and guide technical strategy in Opa Locka, Florida. This role leads infrastructure, end-user support, systems administration, and security efforts while ensuring reliable service across the organization. The ideal candidate brings strong leadership, sound technical judgment, and the ability to align IT priorities with broader business goals. Responsibilities: • Direct daily IT operations across infrastructure, support services, and core business systems to maintain dependable performance. • Act as the highest point of escalation for advanced technical issues and drive timely resolution of complex incidents. • Lead the administration and improvement of Microsoft environments, including Windows workstations, Windows Server, Microsoft 365, Azure AD, and Intune. • Oversee helpdesk functions, establish service expectations, and coach technical staff to deliver responsive user support. • Strengthen cybersecurity practices by managing access controls, backup processes, and adherence to network security standards. • Coordinate technology projects, system upgrades, and infrastructure enhancements that support operational needs and long-term planning. • Manage vendor relationships, evaluate service agreements, and support budgeting decisions for IT tools, services, and equipment. • Maintain and optimize multi-site or enterprise IT environments, including hardware configuration, connectivity, and system availability.
2026-10-02T00:00:00Z

IT Manager/Director

Broken Arrow, OK
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
A Managed Service Provider (MSP) in the Tulsa, Ok area is searching for IT Manager. In this role, you’ll oversee a dynamic technical environment leveraging the Microsoft stack, including Azure cloud solutions and Active Directory administration. You will oversee client IT operations, projects and deliver proactive support for diverse client systems. Position is in-office. Key Responsibilities:<ul><li>Lead technical teams to deliver exceptional support and project delivery for MSP clients.</li><li>Architect, deploy, and maintain infrastructure built around Microsoft technologies (Azure, Active Directory, Office 365).</li><li>Manage cloud migration projects, identity/access controls, and network security.</li><li>Collaborate with business stakeholders and clients to align technology solutions with operational needs.</li><li>Mentor technicians, establish best practices, and enforce compliance standardsC</li></ul>
2026-09-21T00:00:00Z

IT Manager/Director

Fort Lauderdale, FL
onsite
Permanent / Full Time
125000 - 150000 USD / Yearly
We are looking for an experienced IT Manager/Director to serve as the central point of coordination between business teams, external technology providers, and key stakeholders in Fort Lauderdale, Florida. This role is focused on aligning business system needs with vendor-delivered services, guiding technology initiatives, and ensuring support processes run smoothly across the organization. The ideal candidate brings strong leadership in business systems, vendor oversight, and project execution, along with practical knowledge of Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric. Responsibilities: • Act as the main contact for business users, third-party vendors, and technology partners to align priorities, resolve issues, and maintain effective communication. • Coordinate support operations by managing service requests, access needs, escalations, and follow-through with outsourced IT providers. • Oversee delivery of technology-related projects, ensuring timelines, business expectations, and vendor responsibilities remain on track. • Translate operational and business needs into clearly defined system requirements and work with partners to implement appropriate solutions. • Monitor vendor performance, service quality, and issue resolution to support reliable day-to-day technology operations. • Facilitate administration and governance activities related to Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric in partnership with technical teams. • Support system updates and business-driven technology changes by coordinating stakeholders, approvals, and implementation activities. • Help ensure control, access, and security considerations are addressed during project planning and service coordination. • Maintain visibility into business system performance, recurring support trends, and opportunities for process improvement.
2026-09-15T00:00:00Z

130 results for It Operations Manager jobs