We are looking for an experienced IT Operations Manager to lead manufacturing technology initiatives that strengthen production performance, quality outcomes, and data visibility across the business in Coldwater, Michigan. This role will guide the strategy, support, and continuous improvement of plant systems, industrial connectivity, and reporting tools while partnering closely with operations, engineering, quality, finance, and IT leaders. The ideal candidate brings a strong mix of technical leadership, operational insight, and business acumen to turn technology investments into measurable results.<br><br>Responsibilities:<br>• Shape and carry out a manufacturing technology strategy that supports efficiency, product quality, and long-term operational goals.<br>• Direct the performance, maintenance, and enhancement of plant systems, industrial data platforms, and connected manufacturing applications.<br>• Partner with cross-functional leaders to align digital tools and automation efforts with production, quality, engineering, finance, and IT priorities.<br>• Expand the use of reporting and analytics platforms, including Microsoft Fabric and Power BI, to deliver meaningful dashboards and real-time operational insights.<br>• Establish strong practices for manufacturing data collection, system integration, and information accuracy across production, maintenance, inventory, and quality functions.<br>• Lead initiatives that improve equipment performance, reduce waste and downtime, increase throughput, and support data-driven process optimization.<br>• Oversee integration between enterprise business systems and manufacturing technologies to improve traceability, reporting, labor visibility, and compliance support.<br>• Manage technology projects, vendor relationships, and budgets while ensuring implementations are completed on time and within approved spending plans.<br>• Coach and develop technical team members and promote a culture centered on innovation, accountability, and continuous improvement.
<p>A well-established intellectual property law firm is seeking an experienced <strong>IP Operations Manager</strong> to oversee patent prosecution support and docketing operations. This leadership role combines team management, process improvement, technology implementation, and hands-on patent prosecution support. The ideal candidate will bring deep IP experience, strong operational skills, and a passion for improving efficiency through technology, automation, and best practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and develop patent prosecution paralegal and docketing teams.</li><li>Manage workloads, staffing priorities, and deadline-sensitive work.</li><li>Improve workflows, procedures, training programs, and quality-control processes.</li><li>Evaluate and implement technology, automation, AI tools, and operational enhancements.</li><li>Partner with attorneys, staff, vendors, and leadership to support firm needs.</li><li>Oversee relationships with outside service providers and vendors.</li><li>Provide hands-on patent prosecution and docketing support as needed.</li></ul><p><br></p>
<p>We are looking for an experienced IT security leader to oversee daily cybersecurity operations and strengthen the organization’s overall security posture in Glens Falls, New York. This role will guide security monitoring, incident response, vulnerability management, and compliance efforts while providing direction to a small team of security professionals. The ideal candidate brings both hands-on technical depth and the leadership skills needed to improve processes, manage critical tools, and support a secure technology environment.</p>
<p>We are looking for an IT Operations Technician II to deliver advanced technical support and keep daily IT operations running smoothly across clients in the southeastern region of WI. This role combines hands-on troubleshooting, hardware deployment, and ownership of key technology solutions, making it ideal for someone who enjoys balancing support work with operational responsibility. The position also contributes to project execution and provides dependable service to end users through both remote and on-site assistance. <strong><em>This role requires travel across locations from Milwaukee, Brookfield, Greenfield, Racine, etc. Local candidates with client facing experience is desired. </em></strong></p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated support incidents by investigating root causes, applying effective fixes, and maintaining service quality expectations.</p><p>• Complete advanced service requests that require careful analysis of infrastructure, user needs, and system dependencies.</p><p>• Build, configure, and prepare equipment such as desktops, network devices, cameras, entry-level servers, and printers for operational use.</p><p>• Coordinate incoming and outgoing hardware shipments while keeping asset records accurate and up to date in inventory systems.</p><p>• Perform routine inventory checks to track equipment levels, verify asset status, and support availability of critical parts.</p><p>• Provide technical support during on-site visits and remote sessions, diagnosing issues efficiently and communicating clearly with users.</p><p>• Manage the technical steps involved in employee onboarding and offboarding, including account access, workstation setup, and equipment handling.</p><p>• Serve as the primary operational owner for assigned products, maintaining documentation, overseeing upkeep, and driving issue resolution.</p><p>• Contribute to custom and standardized projects by completing assigned tasks, supporting implementation activities, and helping meet delivery timelines.</p><p>• Participate in an after-hours support rotation to respond to urgent operational problems and help maintain system reliability.</p>
Job Details<br>Description<br>As Sr. Quality Manager, you will be responsible for leading HYTORC's quality operations and supporting the continued development and effectiveness of the company's Quality Management System (QMS). This role will manage and support key quality functions, including Quality Engineering, Quality Control, Supplier Quality, Calibration, Document Control, Compliance, and related EH&S activities as assigned.<br>The Sr. Quality Manager will help maintain compliance with ISO 9001:2015 and ISO 17025:2017 requirements, support customer, supplier, internal, and third-party audits, and drive practical improvements across manufacturing, distribution, assembly, machining, and final product verification activities.<br>The ideal candidate will bring strong hands-on experience in quality systems for manufacturing and machining operations, from incoming material inspection through in-process controls, final inspection, and product release.<br>Key Responsibilities<br>Quality Systems & Compliance<br>• Manage and continuously improve QMS processes, including internal audits, CAPA, calibration, complaints, inspections, risk management, and document control.<br>• Serve as a key quality contact and support ISO Management Representative responsibilities as assigned.<br>• Support notified body, customer, supplier, and third-party audits related to ISO 9001:2015, ISO 17025:2017, and other applicable requirements.<br>• Maintain accurate compliance documentation and ensure procedures, work instructions, forms, and quality records are properly controlled and current.<br>• Track and trend quality metrics; develop reports and dashboards to communicate performance, risks, and improvement priorities.<br>• Support periodic Management Reviews by preparing QMS performance data, audit results, corrective action status, and quality trend information.<br>• Ensure quality requirements are integrated throughout manufacturing, distribution, assembly, machining, and final product verification processes.<br>• Verify QMS compliance through internal audits and ensure timely follow-up on findings, corrective actions, and effectiveness checks.<br>Operational Quality & Performance<br>• Collaborate cross-functionally with Engineering, Manufacturing, Machining, Assembly, Distribution, and Supply Chain to identify, contain, and resolve quality issues.<br>• Lead root cause analysis and corrective/preventive action efforts to improve product quality, process capability, and customer satisfaction.<br>• Manage quality requirements for incoming inspection, in-process inspection, dimensional inspection, assembly checks, calibration, and final product release.<br>• Support production scale-up, new product introductions, and the implementation of new equipment with appropriate quality controls and validated processes.<br>• Define, monitor, and report departmental KPIs; manage priorities, resources, equipment needs, and day-to-day quality workload.<br>• Drive standardization of inspection methods, acceptance criteria, quality records, and nonconforming material processes.<br>• Partner with internal teams to identify opportunities for continuous improvement and reduce repeat defects, rework, scrap, and supplier-related issues.
<p>We are looking for an experienced Operations Manager to lead regional performance across multiple locations. This role is responsible for creating a high-performing operational environment that supports excellent customer service, strong financial results, and consistent execution of company standards. The ideal candidate will bring a hands-on leadership style, the ability to coordinate effectively with shared support teams, and a track record of improving efficiency across service-driven operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct regional branch operations to maintain consistent service quality, operational discipline, and adherence to company expectations.</p><p>• Collaborate with internal partners across human resources, finance, safety, sales, dispatch, customer care, marketing, and warehousing to keep branch operations aligned and well supported.</p><p>• Guide service and installation leaders by providing coaching, performance oversight, and day-to-day operational direction.</p><p>• Monitor scheduling, field execution, and service delivery to ensure work is completed efficiently and customers receive a dependable experience.</p><p>• Manage operating results for the region by reviewing financial performance, tracking key metrics, and taking corrective action when needed.</p><p>• Contribute to annual planning and budgeting activities while monitoring progress against business goals throughout the year.</p><p>• Lead continuous improvement efforts that address workflow gaps, remove inefficiencies, and strengthen overall branch performance.</p><p>• Help resolve escalated customer issues and work with support teams to improve communication, coordination, and customer satisfaction outcomes.</p><p>• Promote a culture centered on accountability, safety, teamwork, and alignment with company values across all locations.</p><p>• Serve as the operational connection between branch teams and corporate functions, helping implement policies, programs, and strategic initiatives effectively.</p>
<p>We are looking for an experienced Operations Manager to support a fast-paced investment operations environment in New Orleans, Louisiana. This role is responsible for keeping trading activity, account administration, and reporting processes accurate, timely, and well organized across client portfolios. The ideal candidate brings strong operational judgment, attention to detail, and the ability to coordinate data, compliance, and technology-related tasks with external service providers.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily activity within the firm's portfolio and trading platforms to ensure records remain current and operational workflows run smoothly.</p><p>• Retrieve transaction and trading information from custodial partners each day and verify that all data is captured completely and accurately.</p><p>• Perform routine reconciliations across accounts, positions, and transactions, investigating and resolving discrepancies in a timely manner.</p><p>• Produce recurring client reporting, including monthly account summaries, consolidated portfolio materials, and weekly cash movement updates.</p><p>• Support trade execution by preparing block transactions in equities and fixed income securities and assigning allocations across applicable master accounts.</p><p>• Assist with operational compliance deliverables by compiling trade-related reports and maintaining documentation tied to regulatory and internal requirements.</p><p>• Administer account servicing activities such as fund transfers, retirement distributions, required minimum distribution processing, and related paperwork.</p><p>• Coordinate with external technology and hosting vendors to help maintain office connectivity, data protection, backup reliability, and secure access to information.</p><p>• Prepare quarterly billing calculations, upload client statements to the firm's online portal, and assist with statement distribution and other administrative reporting needs.</p><p>• Generate custom portfolio reports, maintain internal investment lists, and manage documentation connected to legal or claim-related account matters as needed.</p><p><br></p><p>Our client is a small team setting that values their clients and supporting each other daily! If you have a 4 year degree and 3+ years of strong attention to detail, great customer service skills and accounting and technical knowledge, this could be a great career move for you! Please apply directly and call Carrie Lewis at 504-383-0612 to discuss. Thank you for your interest in Robert Half!</p>
<p>We are looking for an experienced Operations Manager to support daily people operations and help build a productive, accountable workplace in Littleton, Colorado. This position plays a key role in employee relations, onboarding, workforce coordination, and operational support for a growing service organization. The ideal candidate brings strong leadership, sound judgment, and the ability to balance administrative oversight with hands-on team support.</p><p><br></p><p>Responsibilities:</p><p>• Lead employee lifecycle activities, including recruiting, onboarding, training coordination, performance feedback, and day-to-day staff support.</p><p>• Organize staffing plans and shift coverage to align labor resources with production volume, service priorities, and business demands.</p><p>• Partner with leadership to address employee relations matters, attendance concerns, coaching needs, and workplace issues in a timely and thorough manner.</p><p>• Track operational performance by reviewing reports, monitoring workflow progress, and helping ensure work is completed accurately and on schedule.</p><p>• Maintain compliance with workplace safety expectations, regulatory standards, and internal procedures while reinforcing consistent best practices across the team.</p><p>• Communicate with customers, internal departments, and leadership teams to provide clear updates, resolve service questions, and support a high level of customer satisfaction.</p><p>• Oversee administrative processes such as documentation, invoicing coordination, weekly reporting, and follow-up activities tied to aging items or open actions.</p><p>• Help develop, update, and maintain standard operating procedures, training materials, and other process documentation to support continuous improvement.</p><p>• Support equipment upkeep planning, basic facility coordination, and readiness efforts related to annual third-party verification requirements.</p>
<p>Reach out to <strong><u>Michelle Espejo</u></strong><u> via </u><strong><u>email or LinkedIn</u></strong> for additional information or questions regarding this listing. </p><p> </p><p><strong>Operations Director | Boutique Wealth Management Firm | Mill Valley; Hybrid </strong></p><p> </p><p>Join a boutique wealth management firm serving <strong>ultra-high-net-worth families and private foundations</strong>. The team operates in a highly collaborative, high-integrity environment and is known for delivering exceptional service to a select client base.</p><p> </p><p>This role offers the chance to join a close-knit team and <strong>gain hands-on exposure to sophisticated wealth management operation</strong>s. You’ll work closely with senior leadership, have <strong>real ownership of your work</strong>, and be part of a<strong> growing firm that values balance,</strong> flexibility, and quality.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Execute trades across custodian and trading platforms and resolve settlement issues</li><li>Maintain and reconcile portfolio, transaction, and cost basis data across systems</li><li>Support account setup, data feeds, and reporting platform accuracy</li><li>Prepare and distribute quarterly client performance reports</li><li>Provide operational support to advisors and assist with ad hoc projects</li><li>Help improve and streamline operational processes</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
We are looking for an experienced Operations Manager to join a Corporate Trust middle team supporting complex structured credit and syndicated loan transactions in Charlotte, North Carolina. This is a Contract to permanent opportunity for a hands-on leader who brings deep deal administration expertise, strong client communication skills, and the ability to guide day-to-day operations in a fast-paced financial services environment. The role is well suited for a senior operations specialist who can oversee transaction workflows, coach developing team members, and help improve process quality and efficiency across the function.<br><br>Responsibilities:<br>• Oversee the operational administration of structured credit and syndicated loan deals, ensuring transactions are processed accurately and within required timelines.<br>• Provide senior-level guidance on deal processing activities and serve as a primary resource for resolving complex operational questions.<br>• Act as an escalation contact for internal team issues and external client matters, driving timely and effective resolution.<br>• Mentor, train, and support entry-level staff to strengthen team performance, knowledge, and consistency in execution.<br>• Work closely with trustees and middle office partners to coordinate transaction activity and maintain high service standards.<br>• Evaluate existing workflows, identify operational gaps, and recommend improvements that increase efficiency and control.<br>• Manage client communications related to ongoing administration, reporting, and issue resolution.<br>• Support the onboarding of new transactions and oversee ongoing administrative and reporting requirements throughout the deal lifecycle.
<p>We are looking for an Operations Manager to join our team in Le Sueur, Minnesota. This position is suited for a manufacturing operations leader who can direct permanent mold and die casting activities while balancing output, product quality, workplace safety, and cost performance. The role works closely with production, engineering, maintenance, and quality teams to strengthen daily execution and support ongoing operational improvements.</p><p><br></p><p>Responsibilities:</p><p>• Direct daily permanent mold and die casting production to keep operations running efficiently and aligned with customer demand.</p><p>• Coordinate staffing, workflow, and shop floor priorities to meet schedule commitments and improve throughput.</p><p>• Track equipment performance, downtime, and productivity trends, then take action to raise overall operating efficiency.</p><p>• Oversee tooling changes, die setup activities, and process troubleshooting to maintain stable production conditions.</p><p>• Partner with quality personnel to investigate defects, address root causes, and introduce preventive measures that reduce scrap and rework.</p><p>• Work with maintenance teams to limit unplanned downtime and identify opportunities for equipment enhancements or capital improvements.</p><p>• Lead supervisors, technicians, and operators by providing coaching, performance feedback, and training in safety, quality, and process discipline.</p><p>• Enforce plant safety expectations and support compliance with environmental and operational standards related to metal handling and manufacturing processes.</p><p>• Manage departmental spending by monitoring labor, material consumption, and energy usage while supporting cost-reduction initiatives.</p><p>• Use business systems such as Epicor and reporting tools to support data-based decisions and operational planning.</p>
<p>If you're the type of person who enjoys solving problems, leading people, and keeping operations running smoothly, this could be an excellent opportunity to take the next step in your transportation, logistics, or supply chain career.</p><p>We're partnering with an established transportation operation seeking a <strong>Transportation Operations Supervisor </strong>to support a team of drivers and help ensure day-to-day operations stay organized, safe, and on schedule. This is a highly visible role that combines leadership, communication, customer interaction, and operational oversight.</p><p>No two days look exactly the same. One moment you may be coaching a driver, the next you may be helping resolve a delivery issue, adjusting schedules, or working through a customer request to keep operations moving efficiently.</p><p><br></p><p>Onsite, 2nd Shift Schedule</p><p><br></p><p><strong><u>What You'll Do</u></strong></p><p>• Lead and support a team of professional drivers in a fast-paced transportation environment.</p><p>• Serve as a key point of contact for drivers, customers, and internal stakeholders.</p><p>• Coordinate schedules, deliveries, and daily transportation activities.</p><p>• Monitor operational performance and proactively address issues that could impact service.</p><p>• Coach team members on safety standards, performance expectations, and best practices.</p><p>• Investigate and resolve challenges related to routes, equipment, schedules, and customer needs.</p><p>• Build strong working relationships with drivers while fostering a culture of accountability and support.</p><p>• Partner with leadership to improve efficiency, service levels, and overall operational performance.</p><p><br></p><p><strong><u>Why Consider This Opportunity?</u></strong></p><p>• Opportunity to make a direct impact on daily transportation operations.</p><p>• Blend of leadership, logistics, problem-solving, and customer service responsibilities.</p><p>• Supportive team environment with training and development opportunities.</p><p>• Strong emphasis on safety, teamwork, and continuous improvement.</p><p><br></p><p>If you enjoy leading teams, thinking on your feet, and being the person others rely on to keep things moving, we'd love to hear from you.</p>
<p><strong>Anisa is a Direct-Hire</strong> Recruiter with Robert Half <strong>Financial Services, </strong>specializing in roles within<strong> Finance & Accounting </strong>across the<strong> Bay Area. </strong>Happy to connect with professionals in the space, even if you’re just curious about the market.</p><p> </p><p>✨ Branch Operations Manager</p><p>📍 San Francisco, CA (On-Site)</p><p>🏢 Respected Wealth Management Firm</p><p>💰 Competitive Base + Bonus </p><p><br></p><p>A well-established and highly respected wealth management and financial services firm is seeking an experienced <strong>Operations Manager</strong> to oversee branch operations and lead a team of Client Service Associates. This leadership role offers the opportunity to drive operational excellence, develop team members, enhance the client experience, and partner closely with senior leadership in a collaborative, high-performing environment. This position is ideal for a professional who enjoys leading people, improving processes, and serving as a key operational partner within a client-focused wealth management office.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Client Service Associates</li><li>Oversee day-to-day branch and operational activities</li><li>Drive process improvements and workflow efficiencies</li><li>Partner with leadership on resource planning and operational strategy</li><li>Monitor team performance and support employee development</li><li>Ensure compliance with industry regulations and firm policies</li><li>Manage operational budgets and resource allocation</li><li>Deliver an exceptional client experience through operational excellence</li><li>Support hiring, onboarding, training, and talent development initiatives</li><li>Collaborate with advisors, operations teams, and key internal stakeholders</li></ul><p><strong>For fastest consideration, reach out to <u>Anisa Henry via email or LinkedIn</u>.</strong></p><p><br></p>
<p>We are looking for an Operations Manager to oversee fabrication activities and keep production running efficiently at our Bethlehem, Pennsylvania facility. This role will guide daily shop operations, align output with delivery commitments, and work closely with cross-functional teams to maintain quality, safety, and cost performance. The ideal candidate brings strong manufacturing leadership, practical knowledge of sheet metal processes, and the ability to drive steady operational improvement.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day fabrication operations to ensure work is completed safely, efficiently, and in line with production goals.</p><p>• Build and manage production plans that support customer timelines, project milestones, and available shop capacity.</p><p>• Monitor product quality throughout manufacturing and ensure finished work meets technical drawings, engineering standards, and customer expectations.</p><p>• Partner with engineering and production personnel to troubleshoot manufacturing challenges and implement effective solutions.</p><p>• Lead efforts to reduce scrap, defects, and rework by establishing corrective actions and preventive measures.</p><p>• Evaluate production flow, address scheduling constraints, and remove operational bottlenecks that impact throughput.</p><p>• Review performance data to identify trends, improve efficiency, and lower overall manufacturing costs.</p><p>• Advance lean practices and continuous improvement initiatives to strengthen processes and shop performance.</p><p>• Coordinate equipment upkeep, including preventive maintenance planning and recommendations for repairs, upgrades, or new machinery.</p><p>• Supervise, coach, and develop shop employees while reinforcing accountability, teamwork, safety compliance, and clear communication on production status and resource needs.</p>
We are looking for an experienced Operations Manager to support a financial services team in New York, New York. This Long-term Contract position is ideal for a detail-oriented individual with a strong background in hedge fund operations, fund accounting, and listed equities support who can bring structure, accuracy, and oversight to daily portfolio activity. The role focuses on ensuring smooth post-trade operations, maintaining control over cash and position reporting, and delivering reliable investment operations support in a fast-paced environment.<br><br>Responsibilities:<br>• Oversee the full trade lifecycle for investment activity, from booking and confirmation through settlement and exception resolution.<br>• Perform daily reconciliation of cash, positions, and transactions to identify breaks, investigate discrepancies, and ensure accurate records.<br>• Support trade processing and operational execution for equities activity, with close attention to timeliness and control.<br>• Maintain effective coordination with custodians, brokers, and other external partners to resolve operational issues and support investment servicing needs.<br>• Prepare recurring fund, portfolio, and investment reports, including monthly summaries and performance-related operational data.<br>• Monitor operational controls and contribute to risk reduction by improving workflows, strengthening procedures, and addressing gaps in processes.<br>• Analyze daily cash movements and balances to support liquidity tracking, funding needs, and overall cash management.<br>• Assist a lean operations team with core hedge fund accounting and portfolio support activities across routine and ad hoc assignments.
We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth.<br><br>Responsibilities:<br>• Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services.<br>• Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner.<br>• Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness.<br>• Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality.<br>• Manage Microsoft 365 applications and related collaboration tools, including account administration and user support.<br>• Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems.<br>• Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls.<br>• Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID.<br>• Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
<p>Robert Half is partnering with a company near Sparta, WI to assist in hiring a hands-on IT Manager to lead technology operations for a growing manufacturing environment. This position offers a blend of technical leadership and day-to-day involvement with infrastructure, cybersecurity, business systems, and strategic IT initiatives.</p><p><br></p><p>You'll oversee a small but diverse IT team supporting business applications, development, end-user technology, infrastructure, and manufacturing operations. The environment is stable and well organized, providing an opportunity to focus on optimization, modernization, and future growth rather than rebuilding from scratch.</p><p><br></p><p>What You'll Do</p><ul><li>Lead and mentor a small IT team consisting of developers, business systems resources, and end-user support personnel</li><li>Manage day-to-day IT operations across infrastructure, networking, cybersecurity, business systems, and end-user technology</li><li>Serve as the primary technical leader for network operations while partnering with an external managed services provider</li><li>Oversee cybersecurity initiatives including risk reduction, security controls, access management, vulnerability remediation, and compliance efforts</li><li>Direct disaster recovery, backup, and business continuity planning activities</li><li>Participate in audit and compliance initiatives while ensuring remediation efforts are completed successfully</li><li>Review existing infrastructure and develop recommendations for system modernization and upgrades</li><li>Support ERP, EDI, and other business-critical applications in partnership with internal stakeholders</li><li>Manage relationships with technology vendors and external service providers</li><li>Develop and execute technology roadmaps that align with business objectives</li><li>Assist with budgeting, project planning, prioritization, and resource allocation</li><li>Serve as the escalation point for complex infrastructure and systems issues</li><li>Drive process improvements, documentation standards, and operational best practices across the IT organization</li></ul><p><br></p>
<p>Robert Half is seeking an experienced IT Infrastructure Manager for our partner in the Madison area. This role will lead a team responsible for enterprise infrastructure, systems, networking, and security operations. This role combines people leadership with technical oversight, making it a strong fit for someone who enjoys developing technical teams, improving operational processes, and helping drive infrastructure strategy.</p><p><br></p><p>Reporting to the Director of IT Infrastructure, this individual will oversee day-to-day operations, support key technology initiatives, and serve as a senior escalation point for complex infrastructure and security-related issues. While remaining technically engaged, the primary focus of the position is leadership, team development, operational excellence, and execution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Operations</strong></p><ul><li>Lead, coach, and develop a team supporting network, systems, and security operations</li><li>Manage hiring, employee development, performance management, and workload planning</li><li>Establish priorities, balance operational support with project work, and ensure successful delivery of team objectives</li><li>Foster a culture of accountability, collaboration, continuous improvement, and knowledge sharing</li></ul><p><strong>Infrastructure & Technical Oversight</strong></p><ul><li>Provide technical leadership across enterprise infrastructure, networking, systems administration, and security operations</li><li>Act as the senior escalation point for complex incidents and critical production issues</li><li>Guide architectural decisions and infrastructure improvements</li><li>Promote automation, standardization, and best practices throughout the environment</li></ul><p><strong>Security & Compliance</strong></p><ul><li>Partner with the team to maintain a secure and reliable infrastructure environment</li><li>Support security operations, incident response, business continuity, and disaster recovery planning</li><li>Contribute to regulatory and compliance initiatives, including HIPAA, SOC 2, and NIST-aligned practices</li></ul><p><strong> </strong></p><p><strong>Project & Vendor Management</strong></p><ul><li>Lead infrastructure projects from planning through implementation</li><li>Collaborate with business and IT stakeholders to prioritize initiatives and communicate progress</li><li>Manage relationships with key technology vendors and service providers</li><li>Assist with budgeting, procurement, and strategic technology planning</li></ul><p><strong>Process Improvement & Automation</strong></p><ul><li>Drive operational efficiency through automation and infrastructure modernization</li><li>Support the use of scripting, infrastructure-as-code, and DevOps practices where appropriate</li><li>Ensure documentation, monitoring, change management, and operational standards remain current and effective</li></ul><p><br></p>
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
We are looking for an Operations Administrator to provide essential coordination and administrative support for project activities in Las Vegas, Nevada. This Long-term Contract position is well suited for someone who thrives in a fast-moving environment, enjoys keeping projects organized, and can balance communication, documentation, and financial tracking with accuracy. The role will work closely with operations teams, field staff, vendors, and clients to help keep assignments moving smoothly from initial planning through final completion.<br><br>Responsibilities:<br>• Coordinate incoming service and project requests, confirm scheduling details, and help ensure work orders are processed accurately and on time.<br>• Respond to inquiries from builders and other stakeholders regarding warranty timelines, scheduling updates, and job status information.<br>• Maintain detailed tracking spreadsheets, organize operational logs, and create supporting maps and materials for turnover activities.<br>• Prepare and compile project submittal packages for review and approval by client architectural teams.<br>• Update internal records with milestone and completion information for landscape and field activities throughout the project lifecycle.<br>• Produce budget-related reports and financial summaries to support operational planning and project oversight.<br>• Support pre-construction meetings by documenting key discussion points, following up on deliverables, and monitoring cross-functional action items.<br>• Track approvals, purchase order progress, billing status, and related documentation while submitting completed paperwork to Accounts Payable.<br>• Communicate with clients and internal partners regarding outstanding purchase orders, revenue tracking, and readiness for maintenance turnover in coordination with Superintendents.
We are looking for an experienced IT leader to help guide technology operations and cybersecurity efforts for a growing, multi-entity organization in Media, Pennsylvania. This role partners closely with senior technology leadership to strengthen security practices, improve service delivery, and support practical business needs across multiple operating companies. The position is well suited for someone who combines technical depth with sound judgment and can grow into broader strategic responsibility over time.<br><br>Responsibilities:<br>• Partner with senior technology leadership to advance cybersecurity priorities and support the broader direction of IT across the organization.<br>• Build strong working relationships with operating company stakeholders to understand business needs and deliver effective technology solutions.<br>• Oversee the execution of security initiatives by coordinating internal teams, service providers, consultants, and external vendors.<br>• Address day-to-day infrastructure and service-delivery challenges while maintaining alignment with established cybersecurity standards.<br>• Contribute to IT planning activities, including budgeting, roadmap development, and evaluation of technology investments.<br>• Guide vendor and partner performance to ensure reliable support, appropriate controls, and strong operational outcomes.<br>• Provide leadership on cross-functional technology efforts and help align technical decisions with business objectives.<br>• Support the ongoing improvement of core IT environments, including directory services, backup systems, network technologies, hardware, and configuration management practices.
We are looking for an experienced IT Manager/Director to lead digital workplace operations in Lake Forest, Illinois. This role is responsible for maintaining reliable end-user technology services, improving the employee technology experience, and guiding day-to-day service delivery across core workplace platforms. The ideal candidate brings strong operational leadership, technical depth, and the ability to coordinate effectively with both internal stakeholders and external service partners.<br><br>Responsibilities:<br>• Oversee the daily delivery of digital workplace services, including endpoint administration, desktop standards, collaboration platforms, and identity-related solutions.<br>• Maintain dependable and consistent IT services by tracking uptime, responsiveness, and overall platform performance against defined service targets.<br>• Partner with internal support groups and third-party providers to align priorities, resolve issues efficiently, and sustain high-quality service delivery.<br>• Direct the handling of incidents, user requests, root cause investigations, and change activities in accordance with established operational procedures.<br>• Review service metrics regularly and lead remediation efforts when performance trends fall short of expected outcomes.<br>• Establish and refine workstation and device management practices to support secure, standardized, and efficient user environments.<br>• Drive operational improvements across digital workplace support processes to enhance service quality and user satisfaction.
We are looking for an experienced IT Manager/Director to lead technology operations for a manufacturing environment in Duluth, Georgia. This role will guide site-level IT strategy, maintain secure and dependable systems, and partner with business leaders to ensure technology supports production, continuity, and long-term growth. The position also plays a key role in aligning local services with enterprise standards while leading teams, vendors, and critical infrastructure initiatives.<br><br>Responsibilities:<br>• Direct daily IT operations for the site, ensuring stable, secure, and responsive technology support across a 24/7 manufacturing setting.<br>• Oversee core infrastructure, including servers, networks, wireless connectivity, telecommunications, virtualization platforms, and end-user computing services.<br>• Enforce cybersecurity policies by coordinating patch management, access governance, risk reduction activities, system monitoring, and security best practices across IT environments.<br>• Create, maintain, and regularly validate disaster recovery and business continuity plans to protect essential systems and reduce operational downtime.<br>• Lead site technology alignment efforts by supporting platform consolidation, process standardization, and adoption of enterprise tools and services.<br>• Manage IT spending, vendor performance, service agreements, and hardware refresh planning to ensure cost-effective and reliable service delivery.<br>• Provide leadership and development for IT staff and external support resources, fostering accountability, skill growth, and continuous improvement.<br>• Collaborate with operations, engineering, and corporate technology teams to prioritize initiatives that improve business performance and manufacturing effectiveness.<br>• Drive infrastructure, security, and technology change projects from planning through execution, with clear communication and effective stakeholder coordination.
<p>We are looking for an experienced IT leader to oversee day-to-day technology operations while remaining deeply involved in hands-on infrastructure support in O'Fallon, Missouri. This role blends team leadership with technical execution, making it ideal for someone who can guide staff, strengthen core systems, and respond effectively to complex operational issues. The position will play a key part in maintaining a stable, secure, and efficient Microsoft-based environment while driving improvements across support, networking, and vendor coordination.</p><p><br></p><p>Responsibilities:</p><p>• Lead daily IT operations and provide direction, coaching, and oversight to a small technical support team.</p><p>• Take direct ownership of core infrastructure, including servers, firewalls, switches, and network components within a Microsoft-centric environment.</p><p>• Handle advanced technical incidents and escalations, diagnosing outages and restoring services with minimal disruption to the business.</p><p>• Administer and optimize platforms such as Fortinet, VMware, Microsoft 365, and Active Directory to support performance, security, and reliability.</p><p>• Coordinate infrastructure initiatives from planning through execution, ensuring timelines, priorities, and technical requirements are aligned.</p><p>• Manage relationships with external vendors, service providers, and technology partners to support operational needs and project delivery.</p><p>• Establish and refine operational procedures, configuration standards, and support practices to improve consistency and efficiency.</p><p>• Oversee backup processes, hardware readiness, and configuration management activities to strengthen system resilience and continuity.</p>
We are looking for an experienced IT Manager/Director to serve as the central point of coordination between business teams, external technology providers, and key stakeholders in Fort Lauderdale, Florida. This role is focused on aligning business system needs with vendor-delivered services, guiding technology initiatives, and ensuring support processes run smoothly across the organization. The ideal candidate brings strong leadership in business systems, vendor oversight, and project execution, along with practical knowledge of Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric.<br><br>Responsibilities:<br>• Act as the main contact for business users, third-party vendors, and technology partners to align priorities, resolve issues, and maintain effective communication.<br>• Coordinate support operations by managing service requests, access needs, escalations, and follow-through with outsourced IT providers.<br>• Oversee delivery of technology-related projects, ensuring timelines, business expectations, and vendor responsibilities remain on track.<br>• Translate operational and business needs into clearly defined system requirements and work with partners to implement appropriate solutions.<br>• Monitor vendor performance, service quality, and issue resolution to support reliable day-to-day technology operations.<br>• Facilitate administration and governance activities related to Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric in partnership with technical teams.<br>• Support system updates and business-driven technology changes by coordinating stakeholders, approvals, and implementation activities.<br>• Help ensure control, access, and security considerations are addressed during project planning and service coordination.<br>• Maintain visibility into business system performance, recurring support trends, and opportunities for process improvement.