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116 results for It Helpdesk Support jobs

Help Desk/Desktop Support Analyst - DIRECT PERM FTE

West Des Moines, IA
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
TITLE: AZURE CLOUD IT SUPPORT SPECIALIST - TIER 1 - **DIRECT HIRE -IMMEDIATE HIRE! WITH IMMEDIATE BENEFITS! IMMEDIATE INTERVIEW!LOCATION: 100% ONSITE IN DES MOINES. 5 DAYS ONSITE DAILY DES MOINES, IowaTHIS COMPANY IS IN A COMPANY CONGLOMERATE OF A "WARREN BUFFET" ESQUE TYPE OF LEADER AND A HGIHLY SUCCESSFUL PORTFOLIO OF COMPANIES. THIS US DES MOINES LOCATION WILL GROW IN THE NEXT FEW YEARS! ********IMMEDIATE HIRE******************MUST BE A US CITIZEN / GREENCARD HOLDER – NO H1B visa, No F1 No OPT status. Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!At Least 1 year of PROFESSIONAL experience. Why Join? PERKS: Company is migrating 100% AZURE CLOUD! Do you love helping others & solving tech challenges? 🖥️ Are you an AZURE CLOUD IT Support Analyst who thrives on delivering exceptional IT support? 🙌 We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support!📌 Expand your knowledge - Azure, Intune, M365/ O365Only apply if you have positive attitudes, 💪 strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!****For immediate consideration, contact me directly: Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. * My DIRECT EMAIL address is on my LinkedIN profile.****🛠️ What You Will Do:Your day-to-day will include:✔️ Tier 1 Help Desk Support 💻 Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support✔️ Cloud, Intune, AutoPilot, M365 / O365 / Active Directory✔️ Windows Support ✔️ Laptop Imaging & Automation ! Volume laptop rollouts✔️ Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support.✔️ Freshdesk Ticketing Management System experience✔️ Resolving High Volume of tickets 📋✔️ Hybrid Active Directory: Password resets, account unlocks, and access management 🔐.✔️ 3rd Party Vendor Software experience Must-Haves ✅💡 1+ years Tier 1 Help Desk experience.💡 Solid hardware & software troubleshooting skills.💡 Experience with Citrix. Soft Skills 💬 That Make You a Set Apart🌟 A problem-solver with a can-do attitude. Patient.If you're excited to troubleshoot, and Expand your IT Support skills with a prestigious company don't wait—apply today🚀This is a full-time salaried Cloud Help Desk Specialist Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!For immediate & confidential consideration for this CLOUD AZURE IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** my DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. Your resume will not be submitted without your permission
2026-04-24T00:00:00Z

Application Support Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We’re hiring an Application Support Engineer to support business‑critical applications and integrations in a fast‑paced environment.Key Responsibilities<ul><li>Support internal and external application users</li><li>Troubleshoot application, database, and integration issues</li><li>Work with APIs and backend systems</li><li>Manage tickets and escalations</li><li>Partner with development and infrastructure teams</li></ul>
2026-04-10T00:00:00Z

Application Support Engineer

Des Moines, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Application Support Engineer to join our team in Urbandale, Iowa, on a contract-to-permanent basis. In this role, you will provide technical expertise to ensure the smooth operation of our proprietary web-based platform, supporting clients and internal teams with application-related solutions. This position offers an excellent opportunity to collaborate on system enhancements, deliver exceptional client service, and contribute to compliance and data reporting initiatives. Responsibilities: • Monitor and maintain the performance of a proprietary web-based platform, addressing issues and coordinating resolutions as needed. • Support transaction processing workflows, ensuring data accuracy and system integrity. • Collaborate with software developers to implement system enhancements and new features based on client and operational requirements. • Provide onboarding support for new users, including training and documentation, to ensure successful adoption of the platform. • Respond to technical inquiries and resolve user issues in a timely and detail-oriented manner. • Extract and analyze data to create customized reports for clients and internal stakeholders. • Assist with compliance reporting and provide documentation during audit processes. • Conduct sensitivity analyses to identify trends and support decision-making. • Build and maintain strong client relationships to foster long-term satisfaction with the platform.
2026-04-27T00:00:00Z

Application Support Engineer

Amherst, NY
onsite
Permanent / Full Time
70000 - 85000 USD / Yearly
We are looking for a skilled Application Support Analyst to join our team in Buffalo, New York. This role involves managing and supporting business applications, ensuring their optimal performance, and collaborating with vendors on hosted platforms. The ideal candidate will have a solid technical background, strong problem-solving skills, and the ability to work effectively in a fast-paced environment.
2026-04-15T00:00:00Z

Product Support Services Assistant

Bridgewater, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a detail-oriented File Clerk to join our team in Bridgewater, New Jersey. Responsibilities:<ul><li>Organize, maintain, and update physical and electronic files and records.</li><li>Assist with document preparation, data entry, and routine record updates.</li><li>Respond to basic inquiries and prepare standard correspondence as needed.</li><li>Generate simple reports and status updates to support daily operations.</li><li>Collaborate with team members to ensure accurate filing and smooth workflow.</li><li>Use Microsoft Office tools (Word, Excel, PowerPoint, SharePoint) for filing and documentation tasks.</li><li>Follow confidentiality guidelines to ensure records are secure and accessible.</li><li>Manage multiple tasks efficiently while meeting deadlines and priorities.</li></ul>
2026-04-27T00:00:00Z

Application Support Specialist

Saint Augustine, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Application Support Specialist to support business-critical SaaS applications for users in St Augustine, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, improving the user experience, and working closely with both internal teams and customers. In this role, you will investigate application problems, maintain reliable system performance, and contribute to ongoing support best practices. Responsibilities:• Resolve application-related incidents by diagnosing issues, identifying root causes, and delivering timely solutions for SaaS users.• Partner with software engineers and internal technology teams to escalate defects, validate fixes, and improve overall application stability.• Track system behavior and performance trends, responding proactively to disruptions before they affect users.• Carry out routine maintenance tasks, support software updates, and assist with application rollouts in a controlled manner.• Maintain clear records of support requests, troubleshooting steps, and issue outcomes to support knowledge sharing and audit readiness.• Create user-facing guidance and provide practical training to help end users navigate applications more effectively.• Administer access controls by supporting user account setup, permissions management, and data protection practices.• Work with external vendors and cross-functional stakeholders when additional support is needed to resolve technical problems.• Participate in an on-call rotation as needed to ensure dependable support coverage outside standard business hours.• Contribute to continuous improvement efforts by reviewing recurring issues, recommending preventive measures, and helping refine support processes.
2026-04-27T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-04-08T00:00:00Z

Desktop Engineer- Executive Support

Miami Beach, FL
onsite
Temporary / Contract
35 - 45 USD / Hourly
Our company is seeking a highly skilled Desktop Support Engineer specializing in executive support to provide white-glove IT assistance to our CEO. This is a high-visibility, hands-on role responsible for delivering responsive, discreet, and proactive technology support. Responsibilities:<ul><li>Serve as the primary point of contact for desktop, laptop, mobile, and peripheral support for the CEO.</li><li>Deliver rapid troubleshooting and root-cause resolution for hardware, software, and connectivity issues in office, home, and remote environments.</li><li>Proactively maintain, update, and optimize IT equipment, ensuring a seamless executive user experience.</li><li>Support VIP meetings, video/web conferencing, and high-priority presentations, including setup and technical assistance.</li><li>Troubleshoot issues related to productivity suites (e.g., Microsoft 365, Google Workspace), collaboration tools, and custom applications.</li><li>Coordinate with IT leadership, vendors, and third-party services for escalations and complex incidents.</li><li>Maintain strict confidentiality and professionalism when handling sensitive executive information.</li><li>Document configurations, procedures, and support activity for continuous improvement.</li></ul>
2026-03-27T00:00:00Z

Operations Support

Visalia, CA
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a detail-oriented and proactive Operations Support team member to join our team in Eden Prairie, Minnesota . In this contract position, you will be instrumental in ensuring the seamless execution of order processing, from initial placement to final payment, while maintaining high standards of customer satisfaction. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn and grow under supervision and mentorship. Responsibilities:• Utilize technology to identify and address issues, collaborating with team members to remove operational obstacles.• Build strong working relationships with internal and external stakeholders to manage product pricing, transportation, and informational needs.• Learn to oversee and plan order activities, ensuring all tasks are accurately completed within the system.• Assist in coordinating order-related processes, including shipment tracking, exception management, inventory reconciliation, and invoicing.• Resolve issues with exception orders by working with clients, transportation providers, and distribution partners to minimize disruptions.• Maintain accurate item-level data in company systems, including pricing, pack sizes, and product descriptions.• Monitor and mitigate potential service failures, such as late deliveries, to ensure minimal customer impact.• Deliver exceptional customer service by providing clear, effective communication and promptly addressing inquiries.• Regularly update the team on operational status and performance metrics.• Support ongoing process improvement initiatives to enhance operational efficiency.
2026-04-24T00:00:00Z

Senior Support Specialist

Beverly Hills, CA
onsite
Temporary / Contract
35.625 - 41.25 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment. Responsibilities:• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.• Coordinate schedules for routine IT projects and ensure timely delivery of support services.• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.
2026-04-03T00:00:00Z

Manager of Application Support

Albuquerque, NM
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for an experienced Manager of Application Support to lead and enhance our application support team in Albuquerque, New Mexico. In this role, you will oversee the performance and development of the team, ensuring the delivery of high-quality support for critical systems. With a focus on leadership, technical expertise, and operational excellence, you will play a key role in aligning IT services with organizational goals. Responsibilities: • Oversee the development and management of the department's budget, ensuring resources are allocated effectively. • Provide mentorship and guidance to team members, conducting regular performance reviews to foster growth and accountability. • Lead the administration and coordination of team activities, ensuring adherence to performance goals and departmental budgets. • Monitor project timelines, resources, and budgets to ensure alignment with organizational objectives. • Communicate IT updates and project progress to relevant governance groups and stakeholders. • Establish and maintain service level agreements (SLAs) for production systems to meet IT standards and customer expectations. • Define leadership responsibilities for projects involving clinical or financial management systems. • Collaborate with vendors to manage contracts and ensure timely delivery of services. • Prioritize and resolve incidents effectively, leveraging tools such as ServiceNow for issue tracking and management.
2026-04-03T00:00:00Z

IT Operations Support Specialist

Margate, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced IT Operations Support Specialist to join our team in Coconut Creek, Florida. This is a Contract to permanent position, offering an excellent opportunity to contribute to the operational efficiency of a government organization. In this role, you will be responsible for maintaining and troubleshooting IT systems, ensuring seamless performance, and supporting both hardware and software needs. Responsibilities:• Monitor system performance, identify issues, and resolve network and system failures effectively.• Troubleshoot and address complex inquiries or complaints related to IT operations.• Coordinate with vendors for hardware and software maintenance and consult with technical support teams to resolve application issues.• Create and manage user accounts for software and network applications across the organization.• Deploy and configure new hardware and software technologies to meet operational requirements.• Maintain accurate inventory records for hardware, software, and technology resources, reallocating as necessary.• Prepare and update documentation for systems, equipment, and installations to ensure compliance with operational standards.• Train end-users on technology systems and processes to improve efficiency and adoption.• Provide on-call support during off-hours, including nights, weekends, and holidays, as needed.
2026-04-21T00:00:00Z

Technical Product Support Analyst

Clearwater, FL
onsite
Temporary to Hire
21 - 23 USD / Hourly
Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support. Responsibilities:• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.• Maintain professionalism and de-escalate situations to ensure positive customer experiences.• Collaborate with team members to streamline communication and enhance problem-solving efforts.• Create and manage detailed documentation to support technical processes and training initiatives.• Stay updated on emerging technologies and improve technical skills continuously.• Perform repairs and maintenance on mechanical equipment as required.• Uphold teamwork and a positive attitude in all aspects of the role.• Ensure reliability and consistency in managing customer support tasks.
2026-04-14T00:00:00Z

Support Technician III

Las Vegas, NV
onsite
Temporary to Hire
31.35 - 34 USD / Hourly
We are looking for a skilled IT Support Technician III to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will provide essential hardware and software support for the company's personal computers and local area network. This role focuses on troubleshooting technical issues and ensuring smooth operations for both onsite and remote employees. Responsibilities:<ul><li>Own the full employee IT lifecycle, including onboarding, offboarding, role changes, and access management</li><li>Execute secure and compliant access provisioning and deprovisioning across Active Directory, Microsoft Entra ID, and related systems</li><li>Administer IAM, endpoint management, and device compliance using Microsoft Intune (MDM/MAM)</li><li>Manage and support Jira Service Management (JSM), including ticket queues, SLAs, and request workflows</li><li>Install, configure, maintain, and troubleshoot hardware, software, and end-user devices</li><li>Provide advanced troubleshooting for complex desktop, network, and application issues; serve as escalation point for Tier I/II</li><li>Assist in mentoring junior technicians and provide leadership support in the absence of the IT Support Manager</li><li>Deliver timely technical support via ticketing system, email, and in-person interactions</li><li>Troubleshoot LAN/WAN and connectivity issues in accordance with company standards</li><li>Perform system administration tasks, including account management, permissions, and endpoint security configurations</li><li>Support remote and hybrid workforce technologies, including device provisioning and secure access</li><li>Maintain and support communication systems, including conference room A/V and mobile devices</li><li>Perform software deployments, updates, patching, and hardware replacements</li><li>Support email administration and data governance practices, including access controls and distribution groups</li><li>Assist with physical access systems, including badging and facility access coordination</li><li>Maintain accurate documentation of systems, assets, and procedures</li><li>Provide end-user training and promote effective use of technology</li><li>Partner with HR, Facilities, and Security to support operations and compliance</li><li>Contribute to process improvements, trend analysis, and scalable support practices</li><li>Manage workload effectively to meet service level expectations</li><li>Maintain professional conduct and strong customer service in all interactions</li></ul>
2026-04-22T00:00:00Z

End User Migration Technician

Cincinnati, OH
remote
Temporary / Contract
38 - 44 USD / Hourly
We are looking for a skilled End User Migration Technician to join our team in Cincinnati, Ohio. This is a Contract position where you will play a critical role in ensuring the seamless setup, maintenance, and support of end-user devices. Bring your expertise in hardware installation and troubleshooting to help deliver exceptional technical support. Responsibilities: • Install, configure, and troubleshoot computer hardware and associated devices to ensure optimal performance. • Provide hands-on assistance with cable installations and ensure proper connectivity for end-user systems. • Support and maintain Dell Technologies and Apple devices, addressing any technical issues that arise. • Collaborate with team members to ensure a smooth migration process for end-user systems. • Conduct routine inspections and maintenance to prevent hardware failures or disruptions. • Document technical procedures and solutions to maintain accurate records for future reference. • Respond promptly to user requests and provide efficient resolutions to technical problems. • Train end-users on basic hardware functions and troubleshooting techniques as needed. • Ensure all hardware installations comply with organizational standards and guidelines.
2026-04-01T00:00:00Z

Adminstrative Program Support

Philadelphia, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a detail-oriented HR Administrative Assistant to support the onboarding of seasonal employees. This contract role plays a critical part in ensuring a smooth, compliant, and confidential hiring and onboarding process. The ideal candidate is organized, professional, and comfortable working with HR systems and Excel-based tracking. Key Responsibilities Support the onboarding process for seasonal hires, including new hire documentation and system entry Maintain and update employee records while handling confidential information with discretion and professionalism Utilize UKG (UltiPro) to enter, update, and manage employee data Track onboarding progress and documentation using Excel and other organizational tools Assist with HR administrative tasks as needed to support the broader HR team Ensure accuracy and compliance with company policies and procedures throughout the onboarding process Qualifications Prior administrative experience, preferably in an HR or onboarding support role Experience using UKG (UltiPro) or similar HRIS platforms preferred Proficiency in Microsoft Excel for tracking, organizing, and reporting information Strong attention to detail and ability to handle confidential information confidently Excellent organizational and communication skills Ability to manage multiple tasks in a fast-paced, seasonal hiring environment Work Environment Contract position supporting a high-volume, seasonal onboarding cycle Collaborative HR team environment
2026-04-23T00:00:00Z