We are looking for a skilled Business Analyst to join our team on a long-term contract basis in West Des Moines, Iowa. The ideal candidate will excel at gathering and analyzing business requirements, collaborating with stakeholders, and supporting the development and implementation of enterprise-level solutions. This position offers the opportunity to work in a dynamic environment, contributing to projects that enhance business processes and systems.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, analyze, and document business requirements for various projects.<br>• Develop detailed documentation for processes, systems, and technical requirements.<br>• Coordinate project tasks and ensure timely delivery of project milestones.<br>• Partner with architecture teams to support data integration and system changes.<br>• Facilitate Agile workflows, including story writing and toolset management.<br>• Engage with third-party vendors to ensure integration and project alignment.<br>• Conduct gap analysis to identify areas for improvement in workflows and systems.<br>• Support the implementation of software solutions by overseeing design and development phases.<br>• Communicate effectively with internal teams and stakeholders to ensure project objectives are met.<br>• Provide insights and recommendations for optimizing business processes and enterprise systems.
We are looking for an experienced Business Analyst to join our team in Downers Grove, Illinois. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration to meet organizational objectives. The ideal candidate will possess strong analytical skills, a customer-focused approach, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Collaborate with business units to understand operational needs and translate them into technical requirements.<br>• Act as the primary liaison between IT and business stakeholders, fostering clear communication and alignment.<br>• Conduct research, impact analysis, and workflow evaluations to gather and analyze requirements for new initiatives.<br>• Develop detailed specifications, test plans, and documentation to support system functionality and business processes.<br>• Provide technical and functional support for enterprise systems, including configuration, testing, and troubleshooting.<br>• Design and implement training programs to enhance user understanding of systems and processes.<br>• Create and execute test cases to validate system functionality and ensure quality standards are met.<br>• Lead the resolution of technical issues, acting as the escalation point for help desk cases and ensuring timely solutions.<br>• Monitor industry trends and emerging technologies to recommend improvements and innovative solutions.<br>• Maintain compliance with change control procedures, ensuring proper documentation and communication throughout projects.
<p>We are looking for a skilled IT Business Analyst to join our team in Southern California. In this role, you will play a vital part in driving enterprise-wide digital transformation projects. This is a long-term contract position that requires working onsite 4 days per week and offering the opportunity to collaborate on complex business processes and deliver impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed system analysis for assigned projects, including improvements to existing systems and new implementations, following Agile and Waterfall methodologies.</p><p>• Facilitate workshops that focus on data analysis, business process evaluation, and workflow creation.</p><p>• Gather, refine, and validate complex business requirements, building a clear and prioritized backlog.</p><p>• Manage project plans, staff tasks, and provide regular progress reports as needed.</p><p>• Coordinate and lead meetings with multiple stakeholders, ensuring effective communication and distributing meeting minutes.</p><p>• Provide support for production systems, addressing issues and ensuring smooth operation.</p><p>• Develop and execute test cases for both batch and online processing systems.</p><p>• Prepare and deliver presentations and communication materials tailored to diverse stakeholder groups.</p><p>• Analyze business operations to identify opportunities for process automation and improvement.</p><p>• Assist with business process redesign and documentation to support new technologies.</p>
<p>We are looking for an experienced Senior Fraud Analyst focused on transaction monitoring to join a startup financial service company located in San Francisco, California. This 3-month contract role has a possibility of becoming permanent. The main focuses include <strong>real‑time authorization decisions, fraud rule strategy, and performance optimization</strong> across fraud losses and false positives. The ideal candidate brings deep experience from an <strong>issuing bank, BIN sponsor, or program manager environment.</strong></p><p><br></p><p>Responsibilities:</p><ul><li>Perform <strong>real‑time authorization decisioning and queue review</strong>, approving or declining flagged transactions</li><li><strong>Build, tune, and maintain fraud rules</strong>, including velocity rules, spend pattern logic, and merchant category (MCC) restrictions</li><li>Analyze transaction data to <strong>identify emerging fraud trends</strong> and design new detection strategies</li><li>Balance <strong>fraud loss prevention with false‑positive management</strong> to meet approval‑rate and loss targets</li><li>Partner cross‑functionally with Product, Risk, and Operations to improve authorization performance</li><li>Leverage issuer fraud platforms and rule engines such as <strong>Falcon, Forter, Sardine, Sift, or similar tools</strong></li><li>Apply a strong understanding of <strong>interchange, authorization flows, and network decline codes</strong> to decisioning and rule design</li></ul>
<p>We are looking for an experienced Workday Business Analyst to join our team in Metairie, Louisiana. In this role, you will play a pivotal part in ensuring the Workday system aligns with business objectives by gathering requirements, configuring modules, and providing system support. You will collaborate with stakeholders across departments to enhance system functionality and drive process improvements.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with finance teams and stakeholders to gather and analyze business requirements for Workday system enhancements.</p><p>• Configure Workday modules based on business needs and conduct thorough testing to ensure quality and functionality.</p><p>• Provide day-to-day support for Workday users, troubleshoot system issues, and resolve technical challenges.</p><p>• Develop and maintain custom reports and dashboards to support data-driven decision-making.</p><p>• Partner with IT and other teams to ensure seamless integration of Workday with other systems.</p><p>• Document system configurations, processes, and procedures, and deliver training sessions to users on new features.</p><p>• Communicate technical concepts effectively to non-technical audiences and act as a liaison between departments.</p><p>• Participate in Workday updates and releases, assessing new features and implementing necessary changes.</p><p>• Monitor data integrity and system security, addressing compliance requirements and mitigating risks.</p><p>• Identify opportunities for process improvements within the Workday system to enhance efficiency.</p><p><br></p><p>For consideration, please contact Mary Wood @ Robert Half 504-383-0743. Thank you!</p>
We are looking for an experienced Business Analyst III to join our team in Juno Beach, Florida. This long-term contract position requires a detail-oriented individual with strong analytical skills to support decision-making and operational improvements within the business unit. The ideal candidate will excel in managing special projects, conducting research, and developing processes that drive efficiency and innovation.<br><br>Responsibilities:<br>• Perform operational analyses to support business decisions, utilizing both qualitative and quantitative research methods.<br>• Lead medium to large-scale special projects aimed at improving processes and achieving business goals.<br>• Design and modify workflows and procedures to enhance operational efficiency.<br>• Develop and present detailed reports and findings to stakeholders for informed decision-making.<br>• Collaborate with various teams and suppliers to ensure successful onboarding and staffing processes.<br>• Validate plans and ensure compliance with industry standards and regulations, including cyber and NERC requirements.<br>• Provide insights and recommendations for managing contingent workforce strategies.<br>• Utilize standardized tools and techniques to perform analysis and improve business functions.<br>• Support expense account management and commission-related functions within the business unit.<br>• Work onsite as necessary to coordinate with teams and manage project deliverables effectively.
We are looking for a skilled Senior Business Analyst with extensive knowledge of Oracle Cloud Fusion Finance to play a pivotal role in supporting financial transformation projects. This individual will act as the bridge between Finance and IT, ensuring that Oracle Cloud solutions align with organizational objectives. As this is a long-term contract position, you will contribute to designing, implementing, and optimizing Oracle Fusion Finance modules.<br><br>Responsibilities:<br>• Collaborate with finance, accounting, and IT teams to gather and document detailed business requirements for Oracle Cloud Fusion Financial modules, including GL, AP, AR, FA, CM, and Tax.<br>• Assess and analyze current financial processes to identify areas for improvement using Oracle Fusion functionalities.<br>• Convert business requirements into functional specifications and configurations tailored for Oracle Cloud Fusion Finance.<br>• Drive or support activities such as configuration, testing, deployment, and post-implementation troubleshooting.<br>• Serve as a subject matter expert on Oracle Fusion Finance modules, offering guidance on functionality and best practices.<br>• Work closely with integration and data teams to ensure smooth connectivity between Oracle systems and external applications.<br>• Develop comprehensive training materials and provide hands-on support to end-users during training sessions.<br>• Address and resolve system issues, manage defects, and provide support for month-end and quarter-end financial close processes.<br>• Monitor Oracle Cloud updates and releases to evaluate their implications on business operations.
We are looking for an experienced Business Analyst to join our team in Southfield, Michigan. This contract position offers an excellent opportunity to leverage your analytical expertise in a manufacturing environment while supporting pricing strategies and cost analysis. The ideal candidate will bring a strong understanding of cost structures, data analysis, and pricing methodologies to drive impactful business decisions.<br><br>Responsibilities:<br>• Analyze the effects of inflation on manufacturing costs and pricing structures to identify trends and opportunities.<br>• Collaborate with procurement teams to assess cost drivers such as minimum wage increases and material expenses.<br>• Collect, structure, and evaluate data from hundreds of customers to align bills of materials with pricing models.<br>• Estimate the financial impact of inflation on purchased components for individual customer accounts.<br>• Quantify and document inflation recovery potential to support the commercial team in updating pricing strategies.<br>• Develop and validate price lists using Excel, ensuring accuracy and usability for sales and commercial teams.<br>• Create transparent cost recovery methodologies to ensure fair pricing adjustments for customers.<br>• Regularly review bills of materials and cost structures to ensure alignment with changing input factors, such as labor and materials.<br>• Analyze foreign exchange fluctuations and their influence on material and labor costs.<br>• Utilize advanced Excel skills to build pricing models, automate data analysis, and synthesize complex datasets.
<p>In this role in Maumee, Ohio, you will focus on analyzing and documenting business processes to ensure operational efficiency and clarity. The ideal candidate will have a strong background in process mapping and workflow analysis, along with excellent communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with subject matter experts to gain a thorough understanding of current operational workflows.</p><p>• Create detailed process maps, flowcharts, and decision trees using tools such as Microsoft Visio or similar diagramming software.</p><p>• Document end-to-end processes, including steps, decision logic, exceptions, and alternative paths.</p><p>• Identify areas of inefficiency or gaps within workflows, suggesting potential improvements.</p><p>• Transform complex or unstructured information into clear, actionable documentation.</p><p>• Ensure all documentation is well-organized, easy to comprehend, and ready for use by business and operational teams.</p><p>• Work with stakeholders to validate the accuracy and completeness of all mapped processes.</p><p>• Develop high-quality process maps and materials efficiently, ensuring attention to detail.</p><p>• Observe business operations when necessary to gather relevant information for documentation purposes.</p>
<p><strong>Overview</strong></p><p>Support Project Managers, Technical Leads, and Architects by driving detailed analysis, documentation, and coordination across digital and platform integration workstreams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit and document business and technical requirements for integration initiatives</li><li>Support current-state and future-state analysis across two separate platforms for two merging organizations</li><li>Develop and maintain process flows, requirements documents, and integration artifacts</li><li>Partner with technology teams to validate requirements and support testing readiness</li><li>Assist with UAT coordination, defect tracking, and stabilization activities</li></ul>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>We are looking for an experienced Systems Business Analyst to lead a 6 month project. This role is 100% remote. In this role, you will play a key part in implementing and optimizing Workiva. You will create reporting solutions while collaborating with multiple teams to ensure seamless integration and functionality. This is a 6-month (possibly 7-8 months), W-2 hourly position. If you have led multiple Workiva (WDesk) implementations or optimizations, then you will be a perfect fit for this. Our client needs someone that is hands-on (done tagging and created reports). You will also train staff members on how to use the tool. If you are looking for an opportunity to work on impactful projects within the non-profit sector, this is it! Please apply today...</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation and setup of Workiva reporting software, ensuring all necessary configurations and functionalities are in place.</p><p>• Develop and build detailed reports using Workiva, providing guidance and training to team members on effective usage.</p><p>• Collaborate closely with IT, accounting, and systems teams to align reporting solutions with organizational needs.</p><p>• Integrate Workday Financials with Workiva to enable automated reporting and advanced analytics.</p><p>• Manage timelines and deliverables for reporting projects, ensuring tasks are completed efficiently and accurately.</p><p>• Utilize Power BI and other Power Platform tools to enhance reporting capabilities and streamline processes.</p><p>• Support cross-functional teams in understanding and utilizing reporting tools for improved decision-making.</p><p>• Ensure compliance with GAAP accounting standards and SOX requirements in all reporting activities.</p><p>• Identify opportunities for process improvements and implement solutions that optimize reporting workflows.</p>
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
<p>We are seeking a Senior Business Analyst with strong technical acumen and advanced SQL expertise to support a high-profile enterprise implementation project. This individual will serve as the bridge between business and technical teams—translating complex requirements into actionable deliverables, validating configurations, and ensuring system accuracy through detailed testing and analysis.</p><p><br></p><p><strong><em>100% REMOTE | CST/EST TIMEZONES PREFERRED | GREENCARD HOLDER/US CITIZEN</em></strong></p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Business Analyst will collaborate closely with project managers, developers, and client stakeholders to define requirements, test configurations, and ensure seamless data flow across systems. This role is ideal for someone who thrives in technical environments, is comfortable digging into data with SQL, and can confidently validate system performance through configuration testing and data validation.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Partner with technical and business teams to gather, analyze, and document functional and non-functional requirements.</li><li>Write and execute complex SQL queries to extract, validate, and reconcile data across multiple systems.</li><li>Conduct configuration testing to ensure system setups align with documented requirements and business logic.</li><li>Support system testing, UAT, and regression testing—logging defects and driving resolution with developers.</li><li>Create detailed documentation for data mapping, process flows, and configuration outcomes.</li><li>Develop and maintain reports or dashboards to support decision-making and track implementation progress.</li><li>Facilitate requirements sessions and ensure clear alignment between business objectives and system functionality.</li><li>Provide ongoing analytical support post-deployment to monitor accuracy, identify gaps, and recommend enhancements.</li></ul>
We are looking for a skilled Business Analyst to join our team in Brookfield, WI. The ideal candidate will have experience working in a manufacturing environment and a solid understanding of system analysis, supply chain processes, and organizational technology solutions. This role requires a proactive individual who can collaborate with stakeholders to align business strategies with technological advancements. This role is a direct hire opportunity and fully onsite, with no must be eligible to work in the U.S. opportunities at this time. <br> Responsibilities: • Act as a bridge between the IT department and business units to ensure technical solutions align with user needs. • Analyze business operations to identify areas for automation and process improvement. • Design, document, and implement technical solutions based on project requirements and industry standards. • Collaborate with stakeholders to define system requirements and support enterprise-level implementations. • Develop and execute test plans to ensure the quality and functionality of delivered solutions. • Provide hands-on support for technical architecture, integration, and customization of systems. • Maintain documentation of IT processes and procedures for future reference and knowledge sharing. • Stay informed on technological trends to introduce innovative solutions to internal teams. • Ensure compliance with best practices in software development and delivery. • Handle additional responsibilities as assigned to meet organizational goals
<p>We are looking for a skilled Business Analyst to join our team. This position offers a unique opportunity to contribute to process improvements and ensure operational excellence within the financial services sector.</p><p><br></p><p>Responsibilities:</p><p>• Provide operational support to various desks based on workload and specific needs.</p><p>• Lead and manage projects, including quarterly quality checks, fee audits, and statement reviews.</p><p>• Coordinate system specifications and project plans between operations stakeholders and IT teams.</p><p>• Analyze operational and system trends to identify issues and propose solutions to management.</p><p>• Process departmental service and research requests with efficiency and accuracy.</p><p>• Collaborate with department managers to evaluate and enhance processes, addressing breakdowns and recommending improvements.</p><p>• Monitor and report trends that may require training updates or process enhancements.</p><p>• Conduct yearly audits and ensure compliance with established operational standards.</p><p>• Support business continuity plans by being prepared to perform essential functions remotely when necessary.</p><p>• Participate in ad-hoc projects as assigned by management</p>
<p>This role supports enterprise ERP and operational systems across finance, accounting, and operations. The Business Analyst will partner closely with business stakeholders and IT to gather requirements, document processes, and support system enhancements and implementations. This is a hands-on role suited for someone who enjoys being close to the business and translating operational needs into technical solutions.</p>
We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
<p>We are looking for an experienced Business Analyst IT L3 to join our team in Southern California. In this role, you will serve as a key expert in Transportation and Warehouse Systems, supporting enterprise-level logistics applications to ensure smooth operations and successful project delivery. This is a long-term contract position requiring onsite work four days per week, with occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Act as a primary functional expert for Warehouse Management and Transportation Management Systems, providing operational and application support.</p><p>• Analyze logistics and warehouse business requirements to develop functional designs, system configurations, and integration solutions.</p><p>• Lead or assist in implementing application enhancements, resolving defects, and managing multi-phase projects.</p><p>• Oversee the full delivery lifecycle, including requirements gathering, design, configuration, testing, deployment, and post-implementation support.</p><p>• Provide daily production support by troubleshooting and resolving issues affecting warehouse operations and transportation systems.</p><p>• Coordinate integrations between logistics platforms, mainframe systems, carriers, and third-party providers to ensure seamless data flow.</p><p>• Investigate production incidents, perform root cause analysis, and collaborate with technical teams and vendors to resolve disruptions.</p><p>• Manage Oracle Cloud operations, including service requests, quarterly updates, regression testing, and business readiness activities.</p><p>• Ensure logistics systems are scalable, secure, and aligned with enterprise standards to support solution and integration architecture.</p><p>• Handle application security and user access, including role setup and troubleshooting for warehouse and transportation platforms.</p>
Business Process Analyst Responsibilities & Duties<br>· Conducting process mapping and process improvement initiatives<br>· Developing and maintaining process documentation and training materials<br>· Conducting process improvement workshops with cross-functional teams<br>· Analyzing data to identify trends, inefficiencies, and areas for improvement<br>· Creating and implementing process improvement recommendations<br>· Providing support and guidance to stakeholders during process changes<br>· Maintaining an up-to-date understanding of best practices in business process management<br>· Communicating process changes and results to key stakeholders<br>· Developing and maintaining strong relationships with stakeholders to ensure successful adoption of process improvements<br>Business Process Analyst Qualifications & Skills<br>· Experience in a manufacturing or service-oriented industry<br>· Experience with process improvement software such as Process Street or ProcessMaker<br>· Certification in Six Sigma or Lean<br>· 3-5 years of experience in business process analysis or related field<br>· Strong analytical and problem-solving skills<br>· Excellent interpersonal and communication skills<br>· Ability to effectively manage multiple projects and priorities<br>· Familiarity with process improvement methodologies such as Six Sigma or Lean<br>· Experience with process mapping tools such as Visio or Lucidchart<br>· Knowledge of data analysis tools such as Excel and Power BI
<p>As a Business Systems Analyst / Scrum Master, you’ll play a pivotal role at the intersection of agile delivery, business processes, and technology implementation. You’ll guide cross-functional teams to deliver high-quality solutions while ensuring business requirements are clearly defined, traceable, and aligned with strategic goals.</p><p>Our technology ecosystem spans multiple platforms, business lines, and integration points — success in this role means balancing structured analysis with agile adaptability. You’ll partner with product owners, technology leaders, application developers, quality assurance testers, and other stakeholders to ensure solutions deliver meaningful, measurable value.</p><p>This is a hands-on, high-impact role in a fast-paced environment where curiosity, communication, and ownership drive results.</p><p><br></p><p>Accountabilities</p><p>• Drive clarity and documentation — capture detailed functional and technical requirements, workflows, and process and technology dependencies across systems and integration points.</p><p>• Translate business strategy into execution — work with business and technology leaders to define clear user stories, acceptance criteria, and sprint goals aligned to enterprise priorities.</p><p>• Facilitate agile delivery — lead sprint ceremonies (planning, stand-ups, reviews, retrospectives) and coach teams in Agile principles to promote continuous improvement and accountability.</p><p>• Bridge communication across functions — ensure seamless collaboration between products owners, technology leaders, project managers, developers, QA, and other roles and teams as needed.</p><p>• Balance agility and structure — manage iterative delivery in an Agile/Scrum framework while applying structured analysis where appropriate for compliance and traceability.</p><p>• Enable transparency and decision-making — track metrics and report on sprint progress to stakeholders.</p><p>• Champion alignment — communicate complex business or technical concepts in simple, actionable terms for diverse audiences.</p><p>• Promote continuous improvement — identify opportunities to enhance team performance, process efficiency, and product quality.</p><p>• Remove impediments to team progress by proactively identifying, tracking, and resolving blockers that hinder delivery.</p><p>• Drive on-time delivery by ensuring the team meets committed sprint and project dates, facilitating alignment across stakeholders, and escalating risks when necessary.</p>
<p><strong>Position Summary:</strong></p><p>We are seeking a <strong>Technical Business Analyst / Applications Analyst</strong> to support, enhance, and lead the implementation of enterprise systems, with a focus on <strong>systems integration, APIs, and reporting</strong>. While experience with Ellucian Colleague is a plus, we welcome candidates with expertise in other ERP systems or enterprise platforms used in higher education. The ideal candidate will have a strong background in business analysis, system configuration, and cross-platform integrations, particularly with cloud-based technologies.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and manage projects related to the implementation, enhancement, and integration of ERP or enterprise systems (e.g., finance, housing, HR, admissions).</li><li>Collaborate with stakeholders to gather, document, and analyze business and technical requirements.</li><li>Translate business needs into system functionality through configuration, workflow design, and limited coding/customization.</li><li>Work with APIs and integration tools to ensure seamless data exchange across systems.</li><li>Design and support reports and dashboards to meet operational and strategic decision-making needs.</li><li>Create and maintain documentation for system configurations, workflows, data mappings, and integrations.</li><li>Deliver user training and provide ongoing support for system users and departments.</li><li>Stay informed of best practices and trends in ERP systems, data integration, and higher education technology.</li></ul><p><br></p>
We are looking for a skilled Business Systems Analyst to join our team in Westlake, Ohio. This role is ideal for someone who thrives on analyzing complex data, translating business needs into actionable solutions, and collaborating across teams to enhance system functionality. The successful candidate will bring expertise in business analysis and a proactive approach to ensuring seamless project execution and client satisfaction.<br><br>Responsibilities:<br>• Analyze and interpret data files to translate between proprietary and standard formats, ensuring efficient resolution of business challenges.<br>• Document and implement functional requirements, technical specifications, and templates tailored to client needs while leveraging deep product knowledge.<br>• Review complex data sets, create mapping documents, and provide guidance on best practices to meet client requirements.<br>• Utilize internal databases to identify coding issues and recommend necessary adjustments.<br>• Act as a liaison between teams, managing system enhancements, defect resolution, and validation processes in collaboration with QA teams.<br>• Build and maintain strong relationships with clients, including executive-level stakeholders, and effectively communicate technical and non-technical concepts.<br>• Collaborate with IT teams to develop or improve client products, ensuring business requirements are met, conducting validations, and delivering end-user documentation and training.<br>• Identify opportunities for system improvements and escalate issues to ensure timely resolutions.<br>• Lead discussions with clients to understand their needs and provide strategic guidance, demonstrating professionalism and technical expertise.<br>• Participate in Agile-focused daily stand-up meetings and contribute to project success through disciplined adherence to the Software Development Lifecycle.
We are looking for an experienced Sr Analyst to join our team in Aurora, Illinois, on a Contract to permanent employment basis. In this role, you will act as a vital link between technology, operations, and strategic business initiatives within the manufacturing industry. You will be instrumental in enhancing analytics, improving workflows, and driving impactful decision-making processes.<br><br>Responsibilities:<br>• Serve as the primary business owner for telephony and quality assurance systems, ensuring seamless integration across platforms.<br>• Develop and maintain performance dashboards, reporting tools, and analytics to provide actionable insights.<br>• Analyze and interpret data to uncover trends, identify gaps, and recommend solutions for operational improvements.<br>• Strengthen the integration between telephony systems and Salesforce Service Cloud, enhancing communication workflows.<br>• Collaborate with IT teams, vendors, and business leaders to align technology solutions with organizational goals.<br>• Translate business requirements into technical specifications and oversee testing, validation, and deployment processes.<br>• Lead efforts to identify and resolve system issues, workflow inefficiencies, and data inconsistencies.<br>• Design and implement process improvements enabled by system functionalities.<br>• Maintain forecasting and workforce planning models to optimize resource allocation across channels.<br>• Support change management initiatives, including documentation, training, and stakeholder communication.
