<p>Position Summary:</p><p><br></p><p>The Business Analyst (BA) will collaborate closely with the Director of Data Technology, key stakeholders, and business users to identify gaps in existing systems and uncover opportunities for implementing new technologies that align with strategic business objectives. Acting as a bridge between business needs and technical solutions, the BA will facilitate collaborative sessions, proactively remove obstacles, and support all phases of the Software Development Life Cycle (SDLC). Additionally, the BA will serve as the administrator for both current and emerging technologies. This role requires a forward-thinking leader who can anticipate data and technology needs, identify potential improvements ahead of business demand, and drive innovation across the organization</p>
We are looking for an experienced Business Analyst to join our team in Hempstead, New York. In this role, you will leverage your expertise in gap analysis, data governance, and business requirement documentation to deliver actionable insights and drive projects forward. This is a long-term contract opportunity for professionals with a strong background in agile methodologies and technical tools.<br><br>Responsibilities:<br>• Conduct detailed gap analyses to identify areas for improvement and align solutions with business objectives.<br>• Collaborate with stakeholders to gather, document, and refine business requirements.<br>• Utilize tools such as Microsoft Excel and Ellucian Banner to analyze and present data effectively.<br>• Implement and oversee data governance strategies to ensure compliance and accuracy.<br>• Manage change initiatives, ensuring smooth transitions and effective communication across teams.<br>• Facilitate AB testing to validate solutions and optimize processes.<br>• Work within Agile frameworks to deliver projects on time and within scope.<br>• Coordinate with IAM and AWS IAM systems to enhance security and streamline operations.<br>• Prepare comprehensive Business Requirement Documents (BRDs) to support decision-making.<br>• Monitor project progress and provide actionable feedback to ensure alignment with goals.
<p>We are looking for a skilled Business Analyst to join our team in Davenport, Iowa on a <strong>HYBRID basis - 2 days on-site. </strong>In this is role, you will collaborate with stakeholders to identify business needs across all lines of business, translate them into actionable requirements, and ensure the delivery of effective solutions. The ideal candidate will bring expertise in facilitating project planning, coordinating testing activities, and managing interactions across teams and vendors. This is a great opportunity to build and grow within an organization! <u>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn).</u></p><p><br></p><p><strong>**Hybrid - 2 days ONSITE ** NEW ROLE ** DIRECT HIRE ONLY ** NO C2C ** **Must be Authorized to work in US without need for sponsorship at any time**</strong></p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders and subject matter experts to gather and analyze business requirements.</p><p>• Translate business needs into clear and actionable use cases and documentation.</p><p>• Coordinate UAT to ensure solutions meet projects.</p><p>• Develop and maintain process documentation and wireframes.</p><p>• Utilize Microsoft Office tools such as Excel, PowerPoint, Visio, and SharePoint.</p><p>• Support project planning by identifying risks, setting timelines, and managing deliverables - knowledge of PM practices will be nice to have.</p><p>• Work closely with vendors.</p><p>• Facilitate communication across all levels of staff, management, and external partners.</p><p><br></p><p><br></p><p><u>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn).</u></p>
We are looking for an experienced Business Analyst to join our team in Minneapolis, Minnesota, on a Contract to permanent basis. In this role, you will work closely with stakeholders, cross-functional teams, and third-party vendors to analyze business processes and define requirements that drive impactful solutions. This position offers the opportunity to contribute to strategic initiatives while supporting customer projects and system integrations.<br><br>Responsibilities:<br>• Collaborate with stakeholders, developers, and vendors to gather, analyze, and document business processes and requirements.<br>• Work alongside Product Managers to define features, refine solutions, and ensure business objectives are met.<br>• Facilitate decisions across diverse stakeholder groups by developing a deep understanding of complex business domains.<br>• Break down features into actionable user stories and tasks to support backlog refinement and development.<br>• Identify risks, dependencies, and process gaps, proactively communicating them to relevant teams.<br>• Translate business needs into detailed user stories and acceptance criteria, ensuring solutions meet expectations.<br>• Participate in Agile ceremonies, including sprint planning, backlog grooming, and retrospectives, to maintain project momentum.<br>• Assist with testing efforts by creating and executing test cases, collaborating with QA teams to ensure quality.<br>• Monitor and administer configuration changes and enhancements for system integrations, including EDI and cXML transactions.<br>• Provide customer support for system processes, ensuring successful transaction processing and compliance with release levels.
We are looking for a skilled Business Analyst to join our team in Ann Arbor, Michigan. In this role, you will leverage your analytical expertise to drive financial outcomes, develop reporting tools, and provide insightful data analysis that supports business objectives. This position requires a proactive individual who can adapt to evolving priorities while maintaining attention to detail.<br><br>Responsibilities:<br>• Conduct in-depth financial analysis to support decision-making and drive business results.<br>• Build and maintain comprehensive financial models and reports tailored to organizational needs.<br>• Design and implement automated tools for reporting and forecasting to enhance efficiency.<br>• Prepare weekly, monthly, and annual reports to ensure consistent tracking of financial performance.<br>• Handle ad-hoc reporting requests and other related assignments as needed.<br>• Identify and resolve data inconsistencies by performing data mining and scrubbing activities.<br>• Collaborate with stakeholders across departments to communicate findings and align strategies.<br>• Adapt quickly to changing priorities and contribute to multiple projects simultaneously.<br>• Ensure data integrity and accuracy in all financial reports and models.<br>• Take on additional tasks and responsibilities as assigned by management.
<p>We are in the hunt for a Business Analyst to join our team located in New York. As a Business Analyst, this role is integral to our operations, with responsibilities encompassing strategic planning, financial reporting, budgeting, and sales analysis. The selected candidate will also be tasked with managing office functions, improving processes, and handling ad hoc financial requests.</p><p><br></p><p>What you get to do every single day:</p><p>• Assist with strategic planning, including the development of forecasts, budgets, and financial reports.</p><p>• Facilitate office functions, such as preparing and analyzing various financial reports and data prior to submission.</p><p>• Analyzing and reporting on sales, operating income, and cash flow on a weekly basis.</p><p>• Contributing to capital management by developing and maintaining program working capital in the FCST system.</p><p>• Conducting variance analysis for program cash and collaborating with program finance to develop monthly forecasts.</p><p>• Recognizing and addressing variances, working with relevant individuals to identify potential corrective actions, risks, or opportunities.</p><p>• Creating and delivering executive level presentations to both finance and non-finance personnel.</p><p>• Participating in annual operating plan development.</p><p>• Executing monthly balance sheet and cash analysis/forecast and variance analysis.</p><p>• Participating in financial reporting process improvement projects.</p><p>• Developing tools, templates, and processes to simplify data gathering and report preparation, ensuring relevancy and appropriate detail.</p><p>• Handling ad hoc financial requests and managing multiple tasks independently.</p>
<p>We are looking for an Enterprise Business Analyst that also understands technology lingo to be able to be a liason between IT and Business Units. In this role, you will work out of a PMO and collaborate with stakeholders to gather and analyze business requirements, ensuring they are clearly defined and actionable. Your expertise in both waterfall and agile methodologies will be instrumental in driving project success while maintaining effective communication with all project participants. This role WILL WORK WITH ALL BUSINESS UNITS and requires strong verbally and written communication. If you are ready to be seen and known within an organization, this role is for you!</p><p><br></p><p><strong>Apply now, call 319-362-8606, or email your resume direct and confidential to Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn)</strong>.</p><p><br></p><p><strong>**Direct Hire ONLY ** HYBRID - Onsite Tuesdays/Wednesday/Thursday's ** Must be a US Citizen and/or authorized to work in the United States without sponsorship** </strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Collect and analyze business requirements from stakeholders to ensure alignment with project goals.</p><p>• Document processes, workflows, and use cases using wireframes and other visual tools.</p><p>• Support and Coordinate user acceptance testing with Product Owners.</p><p>• Collaborate with project managers to manage risks, timelines, and deliverables.</p><p>• Provide guidance and mentorship to team members on business analysis practices and methodologies.</p><p>• Work closely with vendors to explore system options and ensure effective implementation.</p><p>• Must have Microsoft Office tools experience, including Outlook, Word, Excel, PowerPoint, Visio, Project, and SharePoint. Azure DevOps is nice to have.</p><p>• Support project management efforts by assisting with planning, tracking, and reporting.</p><p>• Analyze and resolve conflicts to ensure smooth communication and collaboration among teams.</p><p><br></p><p><strong>Apply now, call 319-362-8606, or email your resume direct and confidential to Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn)</strong>.</p><p><br></p><p><strong>**Direct Hire ONLY ** HYBRID - Onsite Tuesdays/Wednesday/Thursday's ** Must be a US Citizen and/or authorized to work in the United States without sponsorship** </strong></p><p><br></p>
We are looking for a detail-oriented Business Analyst I to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will act as a bridge between business units and IT, ensuring that technical solutions align with business needs. This position requires a strong understanding of business processes and IT systems, as well as the ability to translate business requirements into actionable technical specifications.<br><br>Responsibilities:<br>• Serve as the primary liaison between business units and IT teams to ensure effective communication and alignment of goals.<br>• Analyze business operations to identify strengths, weaknesses, and opportunities for process automation.<br>• Assist in the redesign and documentation of business processes to support the implementation of new technologies.<br>• Translate high-level business requirements into detailed functional specifications for IT development.<br>• Manage and document changes to business requirements and functional specifications throughout the project lifecycle.<br>• Educate IT teams on business strategies and objectives to ensure technology solutions support organizational goals.<br>• Facilitate negotiations and agreements between business stakeholders and IT teams from initial requirements gathering to final implementation.<br>• Stay updated on technological trends to propose innovative solutions that enhance business competitiveness.<br>• Provide recommendations on build-versus-buy decisions for technology solutions.<br>• Collaborate with cross-functional teams to ensure successful project delivery and system integration.
We are looking for a skilled and motivated Business Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will collaborate with stakeholders to address business challenges and leverage data-driven insights to inform decision-making. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a passion for driving operational efficiency and growth.<br><br>Responsibilities:<br>• Partner with stakeholders to identify business challenges and explore data-driven solutions to address regulatory inquiries and operational questions.<br>• Translate complex business problems into actionable analysis and assist stakeholders in interpreting results to implement strategic steps.<br>• Work closely with Data Architects to design and deploy business intelligence tools that enhance reporting and analytics capabilities.<br>• Lead the creation, development, and maintenance of advanced dashboards, reports, queries, and AI-driven applications.<br>• Evaluate business requirements and share insights with users, offering training to ensure effective adoption of BI tools and reports.<br>• Proactively initiate projects aimed at identifying opportunities for growth, risk reduction, and improving operational efficiency.<br>• Communicate findings and strategies to senior management and enterprise staff to foster a culture of data-driven decision-making.<br>• Stay updated on industry trends and tools to continuously improve analytical methods and business intelligence practices.
We are looking for an experienced Senior Business Analyst to join our team in Nashville, Tennessee. In this long-term contract position, you will play a key role in analyzing and documenting business processes, facilitating system enhancements, and delivering effective training programs to support organizational goals. The ideal candidate will have a strong background in business analysis and a proven ability to collaborate with diverse stakeholders.<br><br>Responsibilities:<br>• Analyze and document complex business processes to identify areas for improvement and optimization.<br>• Develop and assess alternative solutions, including IT system upgrades and business process reengineering.<br>• Design and deliver end-user training programs, incorporating eLearning modules to enhance system adoption.<br>• Conduct cost-benefit analyses using standardized methodologies to evaluate proposed solutions.<br>• Lead or support project planning and execution across all phases, from initiation to maintenance.<br>• Create detailed data models and process/activity diagrams to illustrate and communicate system functionality.<br>• Facilitate workshops and stakeholder sessions to gather requirements and explore solution options.<br>• Oversee system installation, testing, data conversion, and ongoing system maintenance.<br>• Prepare detailed reports and conduct studies on business process and system-related challenges.<br>• Build and maintain effective relationships with staff at all organizational levels, from clerical roles to executive leadership.
<p><strong>Position Summary</strong></p><p> We are seeking a detail-oriented and analytical <strong>Business Analyst (BA)</strong> to bridge the gap between business needs and technology solutions. The BA will be responsible for gathering requirements, analyzing processes, and recommending improvements that align with organizational goals. This role requires strong communication, problem-solving, and documentation skills, as well as the ability to collaborate with stakeholders, developers, and project teams.</p><p><strong>Key Responsibilities</strong></p><ul><li>Work with stakeholders to gather, document, and prioritize business requirements.</li><li>Analyze business processes and identify opportunities for improvement, automation, and efficiency.</li><li>Translate business needs into clear functional and technical requirements for development teams.</li><li>Collaborate with project managers, developers, QA, and business users to ensure project alignment.</li><li>Develop business process models, use cases, user stories, and workflows.</li><li>Facilitate workshops, meetings, and requirements-gathering sessions with stakeholders.</li><li>Support testing activities by defining acceptance criteria, writing test cases, and validating solutions.</li><li>Assist with change management efforts, ensuring smooth adoption of new processes and systems.</li><li>Maintain detailed documentation of requirements, decisions, and process changes.</li><li><br></li></ul><p><br></p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>Seeking a Salesforce BA/Admin to support ongoing Sales Cloud initiatives. You’ll work closely with business stakeholders to capture requirements, manage data quality, and optimize Salesforce functionality. This role is hands-on and ideal for someone who can own metadata updates and data imports while bridging the gap between technical teams and business users.</p><p><strong>Key Responsibilities</strong></p><ul><li>Update metadata, perform data imports/exports, and manage data quality.</li><li>Gather requirements, develop user stories, and support UAT.</li><li>Build reports, dashboards, and process flows to support business operations.</li><li>Collaborate with cross-functional teams to ensure Salesforce adoption and data integrity.</li></ul><p><br></p>
Seeking a Business Analyst. This onsite position will be responsible for financial reporting and analysis including sales reporting, budgets, forecasts, and variance analysis. The ideal candidate will have experience with detailed modeling and ability to prepare complex analysis working with large data sets. The financial analyst will primarily support the accounting and finance department but may also work on projects across the organization.<br><br><br>Duties/Responsibilities:<br><br>Drive financial results through data analysis<br>Develop and maintain detailed financial models and reports<br>Develops automated reporting and forecasting tools for more efficient use of data<br>Weekly, monthly, and annual reporting requirements <br>Performs ad-hoc reporting and other related duties as assigned<br>Performs other duties and responsibilities as assigned by manager<br>Qualifications<br>Required Skills/Abilities: <br><br>Advanced skills in Microsoft Office Suite including, but not limited to, Excel and Access<br>Strong analytical, critical thinking and problem-solving skills<br>Ability to keep yourself organized, prioritize duties and meet deadlines<br>Ability to consider multiple data sources and draw relevant conclusions<br>Ability to notice inconsistencies and errors in data and work product<br>Data mining and scrubbing<br>Roll-up sleeves, can do mentality<br> Adjusts quickly to changing priorities and conditions<br>Function independently and require limited day-to-day supervision<br>Excellent interpersonal and communication skills with the ability to interact with all levels of the<br><br>Education and Experience:<br><br>Bachelor's degree in Accounting, Finance, IT or other related data centric/analytical degree<br>3-5 years' experience as financial analyst or business analyst preferred but not required<br>Experience in an environment with 100,000+ transactions per month<br>Experience in SQL<br>Physical Requirements: <br><br>Prolonged periods of sitting at a desk and working on a computer.<br>Must be able to lift 15 pounds at times.<br>Add or subtract as needed
<p>We are looking for a skilled Business Analyst to join our team. In this role, you will act as a key liaison between business stakeholders and technical teams, ensuring that projects align with business objectives and requirements. This is a long-term contract position with hybrid work flexibility for candidates within 50 miles of an office location, while fully remote options are available for those farther away.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business stakeholders to identify core issues and propose actionable solutions.</p><p>• Develop comprehensive business cases that outline the purpose, approach, and advantages of proposed solutions.</p><p>• Gather, analyze, and document detailed requirements to address business needs effectively.</p><p>• Monitor project progress to ensure alignment with documented requirements, resolving any discrepancies or conflicts.</p><p>• Coordinate and execute testing processes to identify and address issues prior to implementation.</p><p>• Facilitate communication between business and technical teams throughout the solution development lifecycle.</p><p>• Independently handle tasks of moderate complexity and scope, ensuring timely delivery of services.</p><p>• Contribute to process improvement initiatives by analyzing existing workflows and recommending enhancements.</p><p>• Lead or assist in small-scale projects, ensuring efficiency and quality in deliverables.</p><p>• Prepare and deliver detailed documentation, including test cases and reports, to support project goals.</p>
We are looking for an experienced Business Analyst III to join our team on a long-term contract basis in West Des Moines, Iowa. In this role, you will leverage your expertise to analyze business processes, define requirements, and collaborate with stakeholders to deliver impactful solutions. You will play a pivotal role in ensuring operational efficiency and driving successful outcomes across projects.<br><br>Responsibilities:<br>• Investigate, analyze, and resolve production processing issues to improve departmental efficiency.<br>• Serve as a liaison between business units and IT teams to coordinate system changes and enhancements.<br>• Collaborate with stakeholders to understand and scope project and system requirements.<br>• Analyze business processes and system challenges, providing actionable recommendations for improvement.<br>• Develop and execute comprehensive testing plans, ensuring solutions meet business needs.<br>• Train new employees and end-users on system operations and procedures.<br>• Prepare and distribute documentation detailing system changes and enhancements.<br>• Provide mentorship and guidance to entry-level Business Analysts to foster growth.<br>• Support cross-functional teams, including IT and Quality Assurance, to achieve project objectives.<br>• Take on additional responsibilities to support departmental and organizational goals as needed.
We are looking for an experienced Business Analyst to join our team in Saint Charles, Missouri. This role focuses on analyzing complex business processes and proposing actionable solutions to align organizational operations with strategic goals. As a Contract-to-permanent position, this opportunity offers the potential for long-term growth and collaboration with diverse business units to drive IT initiatives and process improvements.<br><br>Responsibilities:<br>• Partner with stakeholders to identify and document business requirements and functional specifications.<br>• Analyze current business operations, recommend improvements, and align processes with organizational objectives.<br>• Develop and maintain process maps to support software implementation and training efforts.<br>• Collaborate with project managers to ensure timely delivery of project documentation and milestones.<br>• Conduct data analysis and present findings through reports, charts, and presentations to guide decision-making.<br>• Facilitate User Acceptance Testing by creating comprehensive test plans and serving as the IT lead for the process.<br>• Evaluate vendor solutions and provide recommendations for technology enhancements or alternative implementations.<br>• Coordinate change management activities, including training and stakeholder communication, to ensure smooth project transitions.<br>• Monitor market trends and external data to identify opportunities for organizational improvement.<br>• Support multiple projects simultaneously, ensuring effective prioritization and resource allocation.
<p>Position Summary:</p><p>We are seeking a dynamic and hands-on Business Analyst to join our Portfolio & Wealth Advisory team. This role is pivotal in driving strategic initiatives, solving complex business challenges, and delivering impactful solutions through close collaboration with stakeholders and technical teams. The ideal candidate will have a strong background in relationship management, business process analysis, and technology-driven solution delivery within the wealth management domain.</p><p><br></p><p>Key Responsibilities:</p><p>Strategy & Planning</p><p>Partner with business leaders to understand strategic goals and translate them into actionable initiatives.</p><p>Identify opportunities for process improvement and technology enablement.</p><p>Requirement Gathering</p><p>Conduct detailed business analysis to capture functional and non-functional requirements.</p><p>Facilitate workshops, interviews, and documentation sessions with stakeholders.</p><p>Project Delivery</p><p>Lead cross-functional project teams from initiation through execution.</p><p>Ensure timely delivery of solutions aligned with business objectives and compliance standards.</p><p>Stakeholder Management</p><p>Serve as the primary liaison between Portfolio & Wealth Advisory stakeholders and technical teams.</p><p>Build and maintain strong relationships across departments to ensure alignment and transparency.</p><p>Data Analysis & Reporting</p><p>Analyze data to uncover trends, insights, and opportunities for optimization.</p><p>Develop and maintain dashboards and reports to track project progress and business performance.</p><p><br></p>
We are looking for a skilled Business Analyst to join our Transportation IT team in Independence, Ohio. In this long-term contract position, you will collaborate with cross-functional teams to support a custom-built transportation system, ensuring its continuous improvement and alignment with business needs. This role offers great flexibility, with occasional on-site requirements, especially during the initial onboarding period.<br><br>Responsibilities:<br>• Analyze and understand the custom-built transportation system, including its database schema, to provide effective support.<br>• Collaborate with senior developers, IT staff, and operations teams to gather and refine business requirements.<br>• Create and deliver ad hoc reports to meet operational and leadership needs, transitioning requests from Excel-based formats.<br>• Document functional specifications for stored procedures using tools such as RedGate Documentor.<br>• Assist in planning and executing system enhancements, including user interface updates and migration from Angular to Blazor.<br>• Translate technical concepts into clear and concise documentation for business stakeholders.<br>• Balance multiple priorities, addressing ad hoc requests while meeting project deadlines.<br>• Identify opportunities for system improvements and contribute to modernization initiatives.<br>• Support invoicing functionality as a key focus area, followed by UI updates and other enhancements.
<p>The Business Analyst is responsible for supporting enterprise resource planning (ERP) applications, designing automation workflows, managing change processes, administering systems, and leading projects. This role serves as the primary subject matter expert and product owner for the organization’s core ERP system, which operates on the IBM iSeries platform and utilizes DB2 and RPGILE programming language.</p><p>The analyst will oversee and actively participate in the design, development, and maintenance of the ERP environment, collaborating with multiple vendor partners who provide remote managed services for the iSeries infrastructure and ERP application. Strong communication skills are essential, as this role interacts with stakeholders across all levels of the organization.</p><p><br></p><p>Essential Functions</p><ul><li>Serve as the primary subject matter expert and product owner for the core ERP system (e.g., systems such as Iptor DC1/XT, Infor M3, JD Edwards, or similar IBM i-based ERP platforms).</li><li>Develop documentation based on interviews, diagrams, surveys, and workflow analysis.</li><li>Analyze existing business processes and propose automation solutions.</li><li>Identify, track, and communicate issues related to core business applications.</li><li>Coordinate with department leaders to resolve workflow interruptions.</li><li>Participate in testing and implementation of new software applications and updates.</li><li>Develop training materials and assist in end-user training.</li><li>Prioritize tasks to meet deadlines and project schedules.</li><li>Administer IBM i system security, resources, and monitoring.</li><li>Work independently with minimal supervision.</li><li>Support project and change management initiatives.</li></ul><p><br></p>
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
<p>Are you a driven professional looking to make an impact in a dynamic and collaborative environment? We are seeking an experienced <strong>Senior Business Analyst</strong> to support and optimize our internal business processes, with a focus on Salesforce enhancements within key business functions. If you're passionate about leveraging technology to drive operational success and enjoy working with cross-functional teams, this role may be a perfect fit for you.</p><p><br></p><p><strong>Summary</strong></p><p>As a Senior Business Analyst, you will act as a strategic partner to internal teams, gathering and analyzing functional and non-functional requirements for internal products, processes, and strategies. This role primarily centers on customizations and enhancements to Salesforce solutions across sales, account management, client support, contracts, and finance operations.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Collaborate with leadership to understand strategic goals, business objectives, and team interactions with Salesforce.</li><li>Support functional business analysts by resolving complex Salesforce lead-to-cash issues.</li><li>Evaluate how new go-to-market models impact Salesforce lead-to-cash processes.</li><li>Identify operational bottlenecks and gather business requirements for Salesforce improvements.</li><li>Collect end-user feedback to facilitate continuous product enhancement.</li><li>Develop and align Salesforce enhancement roadmaps with organizational objectives.</li><li>Partner with Information Systems teams to conduct user acceptance testing and make release readiness decisions.</li><li>Build strong relationships across functions and align updates with other team members’ initiatives.</li><li>Support ad hoc projects and contribute to additional strategic initiatives as needed.</li></ul><p><br></p>
We are offering an exciting opportunity for a Business Analyst in ETNA, Ohio. In this role, you will be a crucial part of our team, analyzing business operations, facilitating communication between stakeholders, and contributing to business decisions. This is a role suited for those who excel in a team setting and demonstrate strong interpersonal skills, with a focus on dependability and attention to detail. <br><br>Responsibilities:<br><br>• Facilitate cross-departmental collaboration to solve problems and advance business initiatives<br>• Support the improvement of business processes by identifying and recommending changes<br>• Ensure the accuracy and consistency of data analysis and reporting<br>• Actively contribute to meetings, providing valuable insights and listening attentively<br>• Maintain organized and detailed documentation of business processes and recommendations<br>• Communicate with internal and external stakeholders to ensure a clear understanding of project objectives<br>• Assist in the accurate and comprehensive gathering, documentation, and analysis of business requirements from stakeholders<br><br>Skills:<br><br>• Proficiency in CRM, Microsoft Excel, and Microsoft Word<br>• Understanding of Business Process Functions<br>• Experience with Business Requirement Document creation and maintenance
<p><strong>Job Title:</strong> Senior CRM Business Analyst</p><p><strong>Location:</strong> Hybrid (3 days onsite in Woodland Hills, CA)</p><p><strong>Salary Range:</strong> $120K – $140K + Comprehensive Benefits</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced <strong>Senior CRM Business Analyst</strong> to join our Business Solutions team. This role will focus on leveraging <strong>Microsoft Dynamics 365 CRM</strong> to deliver impactful, scalable solutions that optimize both user experience and business value. You will work closely with cross-functional teams across Sales, Marketing, Operations, and other departments to define requirements, design customized solutions, and manage the development lifecycle.</p><p>We are looking for someone who is a <strong>strategic problem-solver with hands-on technical expertise</strong>. This is a hybrid position that blends business analysis responsibilities with technical configuration and administration to ensure solutions are both efficient and user-centered.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, configure, and optimize <strong>Microsoft Dynamics 365 CRM</strong> solutions tailored to business goals.</li><li>Collaborate with cross-departmental stakeholders to translate business needs into clear technical requirements and acceptance criteria.</li><li>Write and manage detailed business and functional specifications to guide development and testing teams.</li><li>Configure Dynamics 365 CRM components, including workflows, entities, forms, dashboards, and business rules.</li><li>Utilize <strong>SQL</strong> and tools like <strong>Power BI</strong> for advanced data analysis and performance reporting.</li><li>Act as the primary liaison between stakeholders and technical teams to ensure seamless communication and delivery.</li><li>Support Agile project lifecycles, including requirements gathering, testing, and solution implementation.</li><li>Lead workshops, provide project updates, and ensure smooth knowledge transfer across teams.</li><li>Mentor junior analysts and facilitate knowledge sharing within the team.</li></ul><p><br></p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
