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283 results for It Business Analyst jobs

IT Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Business Analyst to support cross-functional initiatives in Fort Washington, Pennsylvania. This Long-term Contract opportunity is ideal for someone who can connect business needs with technology solutions, improve processes, and help teams deliver well-documented system enhancements. The role will work closely with stakeholders across sales, marketing, and operations to translate requirements into actionable plans that support CRM, ERP, and cloud-based environments. Responsibilities: • Partner with business and technical teams to gather, analyze, and refine requirements for system improvements and new capabilities. • Create clear business documentation, process maps, and functional specifications that guide design, configuration, and delivery efforts. • Serve as a key point of coordination between stakeholders, developers, and project teams to keep priorities aligned and decisions well communicated. • Evaluate current workflows and recommend process enhancements that improve efficiency, usability, and business outcomes. • Support CRM, ERP, and integration-related initiatives by translating operational needs into structured solution requirements. • Use SQL and reporting tools to analyze data, validate outcomes, and help build dashboards that support informed decision-making. • Contribute to Agile delivery activities such as backlog refinement, user story development, testing support, and release readiness. • Assist with change management activities by preparing documentation, coordinating updates, and helping users adopt new processes or system features.
2026-09-01T00:00:00Z

IT Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Business Analyst to partner with business stakeholders and technical teams to turn operational needs into practical technology solutions. This Long-term Contract position offers the opportunity to support key initiatives, improve system-driven processes, and help define enhancements that strengthen performance and usability. Based in Fort Washington, Pennsylvania, this role requires strong analytical thinking, clear documentation, and the ability to guide collaboration across project teams. Responsibilities: • Partner with business units and IT teams to evaluate needs, identify gaps, and recommend effective system or process solutions. • Gather, analyze, and organize business requirements into clear functional documentation, including current-state and future-state workflows. • Lead discussions with stakeholders to define end-to-end requirements, uncover improvement opportunities, and support process redesign where appropriate. • Contribute within an Agile delivery model by assisting with sprint planning, writing user stories, and defining acceptance criteria. • Work closely with developers and quality assurance teams to clarify requirements, support design decisions, and validate that solutions align with business goals. • Prepare project documentation such as meeting summaries, decision logs, risk tracking, and reporting materials to support delivery transparency. • Assist with software enhancements and implementation efforts by providing analysis, business case support, and impact assessments. • Coordinate assigned project activities, monitor deadlines, and help ensure deliverables are completed on schedule. • Provide testing support through unit validation, defect review, and deployment readiness activities while serving as a key liaison between technical and business groups.
2026-08-19T00:00:00Z

IT Enterprise Analyst

Tuskegee Institute, AL
onsite
Permanent / Full Time
72000 - 85000 USD / Yearly
We are looking for an IT Enterprise Analyst to support key business systems within a higher education environment in Tuskegee, Alabama. This role partners with campus stakeholders to improve application performance, analyze operational needs, and help maintain reliable enterprise solutions that support finance, payroll, and related business functions. The ideal candidate brings a strong service mindset, solid analytical ability, and experience working across both technical teams and business users. Responsibilities: • Partner with departments and technical teams to evaluate business needs and translate them into practical system solutions for enterprise applications. • Provide day-to-day support for enterprise platforms related to finance, payroll, and other core administrative functions. • Configure applications and workflows to align system behavior with operational requirements and institutional processes. • Participate in implementation activities, including setup, validation, issue resolution, and readiness for production use. • Create and execute testing activities to confirm system changes, integrations, and updates function as expected. • Troubleshoot application issues, investigate root causes, and coordinate timely resolutions with users and support partners. • Develop reports and assist stakeholders in accessing meaningful system data for decision-making and operations. • Work closely with internal clients to prioritize requests, communicate updates, and deliver responsive customer-focused support.
2026-08-12T00:00:00Z

Business Analyst I

Houston, TX
onsite
Permanent / Full Time
95000 - 110000 USD / Yearly
We are looking for a detail-oriented Business Analyst I to support service operations in Houston, Texas. This role focuses on analyzing business needs, improving customer service processes, and translating findings into clear documentation for stakeholders. The ideal candidate is comfortable working in Agile Scrum environments and can evaluate current workflows to identify opportunities for stronger performance and better alignment with business goals. Responsibilities: • Analyze operational workflows and business needs to identify process improvements and support informed decision-making. • Gather, organize, and clarify requirements from stakeholders to ensure project objectives are accurately defined. • Review business and customer service documentation for completeness, accuracy, and alignment with organizational standards. • Partner with call center and service teams to understand pain points, evaluate current practices, and recommend practical solutions. • Support Agile Scrum activities by contributing to backlog refinement, user story development, and cross-functional collaboration. • Perform gap analysis to compare existing processes with desired outcomes and highlight areas needing change or enhancement. • Track action items, document findings, and communicate updates to stakeholders throughout the project lifecycle.
2026-08-25T00:00:00Z

Inventory/Business Analyst

New Brighton, MN
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Business Analyst to join a growing organization in Mounds View, Minnesota, supporting data-driven operations within the semiconductor and electronic components manufacturing space. This Long-term Contract position is ideal for someone who enjoys turning complex business and inventory data into practical insights that improve daily operations and decision-making. The role will work across multiple platforms, strengthen data quality, build reporting tools, and help operational teams document and refine their processes. Responsibilities: • Examine large datasets from multiple business applications to identify trends, resolve discrepancies, and support informed operational decisions. • Act as a primary resource for the organization's ERP-related data environment, helping maintain reliable information and supporting effective system usage. • Develop, update, and validate reports and dashboards that provide visibility into operational performance, inventory activity, and business metrics. • Partner with inventory, purchasing, and leadership teams to improve stock accuracy and support ongoing materials analysis efforts. • Perform pricing-related analysis for components and prepare reporting that assists with planning and cost visibility. • Create and maintain standard operating procedures and other process documentation to promote consistency and efficiency across teams. • Review data across systems to ensure alignment, accuracy, and completeness in reporting and day-to-day operations. • Collaborate with cross-functional stakeholders to uncover workflow improvement opportunities and recommend practical process enhancements.
2026-08-18T00:00:00Z

Business Intelligence Analyst

Tallahassee, FL
onsite
Temporary / Contract
45 - 50 USD / Hourly
We are looking for an experienced BI Analyst to support enterprise reporting and analytics initiatives in Tallahassee, Florida. This Long-term Contract position focuses on developing robust Power BI semantic models, dashboards, and reports powered by Snowflake data. The role partners closely with technical teams and business stakeholders to turn reporting needs into scalable, reliable, and high-performing analytical solutions. Responsibilities:• Develop and refine Power BI dataflows and semantic layers using sound dimensional modeling techniques to support consistent reporting outcomes.• Produce insightful dashboards and analytical reports in Power BI that align with business objectives and provide an intuitive user experience.• Create sophisticated analytical calculations and reporting logic to enable meaningful metrics, trends, and performance tracking.• Write, test, and improve complex SQL queries against Snowflake, including advanced query patterns used for reporting and data preparation.• Work alongside data engineering teams to shape fact and dimension structures that support efficient consumption within Power BI.• Configure and support Power BI connectivity to Snowflake with attention to reliability, query performance, and efficient data processing.• Investigate and resolve reporting and dataset performance issues across Power BI models, SQL logic, and Snowflake processing layers.• Maintain clear documentation for metadata, report definitions, and data lineage to strengthen governance, transparency, and long-term supportability.
2026-08-08T00:00:00Z

Business Applications Analyst

Fond du Lac, WI
onsite
Permanent / Full Time
85000 - 95000 USD / Yearly
Robert Half is partnering with a company in Wisconsin to help them hire a Business Applications Analyst to join their IT team. This role is ideal for someone who enjoys supporting enterprise business applications, solving technical challenges, and partnering with users to improve business processes through technology. In this role, you'll support critical business applications, develop reporting solutions, assist with system enhancements, and help deliver integrations and automation initiatives that improve efficiency across the organization. You'll work closely with business stakeholders, internal IT teams, and third-party vendors while gaining exposure to a variety of enterprise technologies and projects. Responsibilities<ul><li>Provide day-to-day administration, support, troubleshooting, and maintenance for enterprise ERP and business applications.</li><li>Serve as a primary resource for application support, resolving user issues and providing second-level technical support.</li><li>Collaborate with business users to gather requirements, analyze business processes, and recommend system improvements.</li><li>Plan, test, and implement application enhancements, upgrades, and new functionality.</li><li>Create, maintain, and enhance SQL queries, stored procedures, and reports using SSRS or similar reporting tools.</li><li>Develop operational and business reports that improve access to critical data and support decision-making.</li><li>Support application integrations, APIs, and data exchange processes between enterprise systems.</li><li>Assist with maintaining and enhancing robotic process automation (RPA) workflows using UiPath or similar technologies.</li><li>Create and maintain technical documentation, system procedures, and end-user training materials.</li><li>Partner with internal teams and external vendors to support ongoing application improvements and technology initiatives.</li></ul>
2026-08-27T00:00:00Z

Business Systems Analyst

Branford, CT
onsite
Permanent / Full Time
80000 - 90000 USD / Yearly
We are looking for a Business Systems Analyst to support business process improvement and data-driven decision-making in Branford, Connecticut. This role focuses on analyzing system needs, reviewing business documentation, and translating operational requirements into effective technical solutions. The ideal candidate brings hands-on experience with Oracle-based environments, strong SQL and PL/SQL capabilities, and the ability to work across teams to strengthen enterprise systems.
2026-08-24T00:00:00Z

Business Systems Analyst

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Business Systems Analyst to partner with business stakeholders and technology teams to identify requirements, improve processes, and deliver technology solutions.Responsibilities<ul><li>Gather and document business requirements</li><li>Create process flows and functional specifications</li><li>Facilitate meetings with stakeholders and SMEs</li><li>Support UAT testing and implementation activities</li><li>Analyze current-state and future-state processes</li><li>Coordinate with development and QA teams</li><li>Assist with system enhancements and production support</li></ul>
2026-08-24T00:00:00Z

Business Systems Analyst

Irvine, CA
remote
Temporary to Hire
50 - 65 USD / Hourly
We are seeking a hands-on Senior Business Systems Analyst to support a high-impact enterprise systems initiative centered on ADP WFN deployment and optimization, with integration touchpoints across NetSuite ERP and Concur. This is a fully remote, contract opportunity with strong potential to convert to a contract-to-permanent role. This position is ideal for a systems detail oriented who thrives in a lean environment, can work independently, and is comfortable owning the full lifecycle of business systems work—from discovery and process mapping through configuration, testing, documentation, training, and go-live support. This is not a pure project management or oversight role; we are looking for someone who is willing to roll up their sleeves and execute. Key Responsibilities Lead business systems analysis for the Concur deployment, including requirements gathering, current-state and future-state process mapping, and configuration validation against business requirements Own the overall test strategy and execution, including test plans, test scripts, UAT coordination, defect tracking and triage, and regression testing through go-live Produce and maintain critical project and operational documentation Support integration testing between Concur and NetSuite, as well ADP WFN Partner closely with IT and Finance stakeholders to translate business requirements into system configuration and validated test coverage Perform hands-on configuration work directly within supported systems Drive change management activities, including stakeholder support and end-user training Ensure systems and changes align with compliance, audit, and control requirements, including SOX-related considerations
2026-08-21T00:00:00Z

Business Systems Analyst

Oakland, CA
remote
Permanent / Full Time
125000 - 155000 USD / Yearly
We are looking for a Business Systems Analyst to support operational improvements and business process clarity for a customer-focused environment in Oakland, California. This role partners with stakeholders to evaluate current workflows, define practical solutions, and translate business needs into clear documentation for delivery teams. The ideal candidate brings strong analytical thinking, experience working in service-driven settings, and the ability to contribute effectively within Agile Scrum teams. Responsibilities:<ul><li>Partner with business teams, IT, and vendors to deliver application solutions from planning through launch.</li><li>Develop deep knowledge of assigned systems and business processes.</li><li>Analyze needs, identify solutions, and provide strategic recommendations.</li><li>Advocate for user needs to ensure successful product outcomes.</li><li>Lead requirements gathering, documentation, and stakeholder collaboration.</li><li>Coordinate with technical teams on integrations and system functionality.</li><li>Configure, maintain, and support enterprise applications.</li><li>Manage testing, deployments, upgrades, and migrations.</li><li>Serve as a key liaison between business, IT, leadership, and vendors.</li><li>Foster teamwork, collaboration, and continuous product improvement.</li></ul>
2026-08-18T00:00:00Z

Business Systems Analyst

Cleveland, OH
remote
Temporary / Contract
31.9675 - 37.015 USD / Hourly
We are looking for a Business Systems Analyst to support users of a SaaS platform and serve as a trusted resource for resolving functional and technical questions. This Long-term Contract position is based in Independence, Ohio, and is ideal for someone who can partner closely with an experienced product support specialist while building a strong understanding of proven support practices. The role combines user support, process documentation, training, and cross-functional collaboration to improve the overall experience for end users. Responsibilities:• Investigate and resolve user-reported system issues by identifying root causes and delivering timely, practical solutions.• Support end users in navigating SaaS functionality, clarifying features, and helping them use the application effectively in day-to-day work.• Assist with onboarding activities by introducing new users to system workflows, usage standards, and available support resources.• Maintain accurate records of requests, findings, and resolutions to ensure clear documentation and knowledge sharing.• Partner with product and development teams to communicate defects, track recurring issues, and contribute to product enhancements.• Gather feedback from users and translate common pain points into actionable insights for internal stakeholders.• Lead or support training sessions that strengthen user understanding of system capabilities and best practices.• Participate in testing efforts to validate system performance, identify defects, and help maintain a dependable user experience.• Work closely with an established Product Support Specialist to learn successful support methods, communication approaches, and team standards.
2026-08-27T00:00:00Z

Business Systems Analyst

Cleveland, OH
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for a Business Systems Analyst to join a service organization in Westlake, Ohio on a Long-term Contract basis. In this role, you will examine how teams operate today, uncover opportunities to improve efficiency, and help shape automation and AI-enabled solutions that support stronger business outcomes. The position works closely with cross-functional stakeholders to turn operational needs into clear documentation and actionable requirements for delivery teams. Responsibilities: • Engage with business partners to gather insights on current workflows, document operational steps, and capture issues, dependencies, and decision paths. • Develop process diagrams, written procedures, and supporting documentation that clearly describe how work moves across teams and systems. • Review operational data such as workload levels, turnaround times, and effort required to establish performance baselines and highlight improvement areas. • Recommend practical ways to streamline, standardize, and automate business activities, including opportunities where AI can add value. • Convert process findings into structured business requirements, user stories, and acceptance criteria that guide implementation efforts. • Collaborate with business leaders, product stakeholders, and technical teams to evaluate, prioritize, and deliver process improvement initiatives. • Assist with testing, validation, and post-implementation review to confirm solutions meet business needs and produce measurable results. • Track a portfolio of enhancement and automation ideas by maintaining status, priority, and expected business impact. • Provide analytical support for governance, risk, and compliance-related workflows such as third-party risk review, audit evidence collection, regulatory reporting, and remediation activities.
2026-09-01T00:00:00Z

Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Business Analyst to join a long-term contract opportunity in Fort Washington, Pennsylvania. In this role, you will connect business stakeholders and technical teams, turning operational needs into practical system and process solutions. The position calls for strong analytical thinking, clear documentation, and effective collaboration across project teams working within an agile environment. Responsibilities: • Partner with business and IT teams to evaluate needs, clarify priorities, and recommend system or process improvements that support organizational goals. • Gather, analyze, and document current-state workflows and future-state solutions, including meeting notes, decisions, dependencies, and project risks. • Lead requirements sessions with stakeholders to define end-to-end business needs and identify opportunities for process redesign or new technology capabilities. • Produce detailed functional, reporting, security, and business requirements and work closely with developers to support solution design and delivery. • Contribute to agile project activities by helping prepare sprint plans, writing user stories, defining acceptance criteria, and supporting status reporting. • Assist with software enhancements and implementation efforts by developing analysis that supports business cases, solution options, and project decisions. • Coordinate assigned project tasks to keep deliverables on schedule, and provide support for smaller initiatives or workstreams when needed. • Support testing activities by partnering with quality assurance teams, performing unit or business-side validation, and confirming that delivered features meet business expectations. • Serve as the primary liaison across project managers, technical teams, QA, and business units to promote alignment and resolve application or system issues efficiently.
2026-08-31T00:00:00Z

Business Analyst

Laconia, NH
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Love solving business problems with technology? We're looking for a Systems Analyst to help a growing organization get the most out of Microsoft 365, including SharePoint, Teams, OneDrive, Power BI, Power Automate, and more. What you'll do:<ul><li>Improve business processes using Microsoft 365 tools</li><li>Build and support SharePoint sites, workflows, and reports</li><li>Help users work smarter (and spend less time hunting for files!)</li><li>Partner with teams to turn ideas into practical solutions</li></ul>If you're the person everyone calls when Teams, SharePoint, or Power BI can "probably do that," we'd love to talk. 🚀
2026-08-06T00:00:00Z

Business Analyst

Houston, TX
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Business Analyst to support customer service operations and drive process improvements for a long-term contract opportunity based in Houston, Texas. This role will focus on evaluating business needs, reviewing documentation for accuracy and completeness, and partnering with cross-functional teams to translate operational goals into practical solutions. The ideal candidate brings strong analytical thinking, experience in call center environments, and the ability to contribute effectively within Agile Scrum teams. Responsibilities: • Gather and analyze business needs from stakeholders to define clear functional objectives and support informed decision-making. • Examine customer service workflows and identify opportunities to improve efficiency, service quality, and overall operational performance. • Review business and process documentation to ensure accuracy, consistency, and alignment with project and compliance standards. • Conduct gap analyses to compare current operations with desired outcomes and recommend practical solutions to close identified gaps. • Collaborate with product owners, operations teams, and technical partners to clarify requirements and support successful delivery within Agile Scrum frameworks. • Create and maintain detailed business requirements, process maps, and supporting artifacts that guide project execution and stakeholder alignment. • Participate in backlog refinement, sprint planning, and other Agile ceremonies to help prioritize work and validate business value. • Support initiatives involving operational or system-related changes by assessing impacts, documenting needs, and helping teams prepare for implementation.
2026-08-26T00:00:00Z

Business Analyst

Saint Paul, MN
onsite
Temporary / Contract
50 - 58 USD / Hourly
We are looking for a Business Analyst. This position is ideal for someone who is comfortable working independently, takes ownership of deliverables, and can create practical structures that support stronger financial and operational decisions. The role works closely with technology and business stakeholders to strengthen planning, reporting, and performance visibility across the organization. Responsibilities:• Collaborate with technology partners and business leaders to develop a clear understanding of operational needs, cost drivers, and financial priorities.• Prepare forecasts, budgets, and variance analyses by building reliable financial models that support accurate planning and performance tracking.• Refine monthly review activities and budgeting workflows to improve efficiency, consistency, and decision support.• Perform targeted analyses on demand to address emerging business questions, trends, and leadership requests.• Create materials and insights that support financial discussions with department leadership and senior stakeholders.• Design and strengthen reporting structures, dashboards, and analytical frameworks that improve visibility into business performance.• Identify opportunities to streamline departmental processes and recommend practical improvements that increase effectiveness.• Support broader organizational change efforts by providing analytical insight, structured documentation, and business partnership throughout key initiatives.
2026-08-28T00:00:00Z

Business Analyst

Irvine, CA
onsite
Temporary / Contract
70 - 85 USD / Hourly
Robert Half is seeking a Business Analyst for a client located in Irvine, CA. This is a 100% onsite role for atru Business Analyst focused on stakeholder engagement, requirements gathering, and project ownership, not a Data Analyst, Power BI, or development position. Ideal candidates are proactive, relationship-driven Business Analysts who enjoy working directly with stakeholders, asking questions, creating clarity, and moving projects forward.
2026-08-18T00:00:00Z

Business Analyst

Stamford, CT
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Business Analyst to join a Long-term Contract opportunity (with possibility of going perm) in Stamford, Connecticut. . This role is well suited for someone who enjoys working hands-on with complex datasets, turning findings into practical recommendations, and supporting business decisions through clear reporting and analysis. The ideal candidate combines strong analytical ability with effective communication skills and is comfortable explaining project goals, methods, and outcomes from end to end. Data visualization experience is preferred! Responsibilities:• Examine high-volume datasets and spreadsheets to identify trends, issues, and opportunities that can improve business performance.• Translate data findings into clear, actionable recommendations for stakeholders through reports, dashboards, and presentations.• Build and maintain analytical outputs using tools such as Power BI, Tableau, SQL, Python, and BigQuery.• Partner with business teams to gather reporting needs, define metrics, and support data-driven decision-making.• Work with information from ERP and CRM platforms to evaluate operational results and produce meaningful business insights.• Document analytical approaches, project steps, and outcomes to clearly communicate the full lifecycle of assigned work.• Contribute to data visualization initiatives by designing dashboards and summaries that make complex information easier to understand.• Support ongoing analysis activities in a hands-on individual contributor capacity, with a focus on execution rather than people management.
2026-09-01T00:00:00Z

Business Analyst

Dayton, OH
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Business Analyst to support a university environment by connecting operational priorities with effective enterprise system solutions. This contract opportunity has the potential to become permanent and is ideal for someone who combines strong process analysis skills with hands-on ERP functional experience and can work closely with both business leaders and technical teams. The role focuses on improving workflows, shaping scalable solutions, and helping stakeholders make the most of standard platform capabilities while supporting long-term operational efficiency. Responsibilities: • Work closely with campus and administrative stakeholders to evaluate current business operations, uncover process gaps, and design improved future-state workflows. • Elicit, organize, and confirm business needs, then convert them into clear functional documentation for solution planning and delivery. • Configure ERP functionality such as approval flows, business rules, user roles, and related system settings to align with operational goals. • Advise teams on when to use out-of-the-box platform features and when additional configuration, integration, or tailored development is necessary. • Partner with technical resources on interfaces, data movement, reporting needs, and system enhancements that support business objectives. • Build and present proof-of-concept examples in non-production environments to validate proposed approaches with stakeholders. • Coordinate functional testing activities across unit, integration, and user acceptance phases to ensure solutions perform as expected. • Investigate application issues, manage resolution of functional defects, and provide support through deployment, go-live, and stabilization efforts. • Produce user guides, training content, and knowledge-sharing sessions to support adoption and ongoing success. • Review new platform capabilities and recommend enhancements that strengthen user experience and business performance.
2026-08-24T00:00:00Z

Business Analyst

Farmington, CT
remote
Temporary / Contract
25.118 - 29.084 USD / Hourly
We are looking for a Business Analyst to support payroll-related operations and workforce administration. This long-term contract position focuses on reviewing payroll information, monitoring timekeeping accuracy, and helping resolve employee questions with care and attention. The ideal candidate will bring strong analytical ability, attention to detail, and a service-oriented approach to handling sensitive employee matters. Responsibilities: • Analyze payroll records and supporting documentation to identify discrepancies, validate data accuracy, and support timely processing • Review employee timekeeping information to confirm completeness, investigate irregularities, and help maintain compliance with company policies • Respond to employee inquiries related to pay, attendance, and workforce records while ensuring clear and detail-focused follow-up • Partner with internal stakeholders to document issues, clarify business needs, and recommend practical process improvements • Conduct document reviews and gap analysis to strengthen payroll-related workflows and reduce recurring errors • Track open items, maintain organized records, and ensure employee concerns are resolved within expected timelines • Support business analysis activities by gathering information, evaluating current practices, and translating findings into actionable recommendations
2026-08-31T00:00:00Z

Business Analyst

Franklin, TN
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Business Analyst to join our team in Franklin, Tennessee and support clients with software and data-related questions in a fast-paced environment. In this role, you will investigate issues, coordinate with internal teams and external partners, and help deliver effective solutions that align with client needs. This position is well suited for someone early in their career who enjoys problem-solving, clear communication, and working across both technical and business functions. It also offers opportunities to expand your experience through project involvement and broader client engagement. Responsibilities: • Serve as the first point of contact for client-reported application and data concerns, ensuring timely and thorough support. • Review incoming incidents, determine business impact, assign priority levels, and drive issues toward resolution with sound judgment. • Perform detailed troubleshooting and root cause analysis by examining system behavior, data outputs, and application logs. • Partner with development teams, analysts, and external stakeholders when escalation is needed, and monitor progress until closure. • Stay informed on product updates, new functionality, and enhancements to maintain effective application support. • Contribute to gathering business needs and support the execution of approved change requests. • Help prepare business documentation such as functional specifications, requirements summaries, and impact assessments. • Support project implementation activities by providing application knowledge and insight into operational processes. • Maintain accurate support records and documentation to promote consistency, knowledge sharing, and service quality.
2026-08-19T00:00:00Z

Business Analyst

Houston, TX
onsite
Temporary / Contract
66.5 - 77 USD / Hourly
We are looking for a Business Analyst to support business process improvement and service operations for a long-term contract opportunity in Houston, Texas. This role will work closely with stakeholders to evaluate workflows, clarify business needs, and translate findings into practical recommendations. The ideal candidate brings strong analytical thinking, experience in customer service environments, and the ability to contribute within Agile Scrum teams. Responsibilities: • Partner with business stakeholders to gather, organize, and refine operational and functional requirements for key initiatives. • Examine current processes and documentation to identify inefficiencies, risks, and opportunities for measurable improvement. • Perform gap analysis to compare existing workflows with desired business outcomes and recommend actionable next steps. • Review business and operational documents for accuracy, completeness, and alignment with project objectives and compliance expectations. • Collaborate with call center and customer service teams to understand pain points, support process enhancements, and improve user experience. • Participate in Agile Scrum ceremonies, including backlog discussions, sprint planning, and status reviews, to help keep work aligned with priorities. • Prepare clear reports, process maps, and requirement artifacts that support decision-making across technical and non-technical audiences.
2026-08-26T00:00:00Z

Business Analyst

Santa Monica, CA
onsite
Permanent / Full Time
124000 - 150000 USD / Yearly
Job TitleLead Business Systems Analyst Company OverviewA leading public-sector organization based in Los Angeles, CA, dedicated to delivering high-quality services to its community through innovation, transparency, and operational excellence. The organization leverages modern technology solutions to enhance service delivery, improve internal processes, and support data-driven decision-making across departments. Role SummaryThe Lead Business Systems Analyst serves as a strategic partner bridging business needs and technology solutions. This role leads large-scale system initiatives, drives process improvements, and ensures business applications are optimized for performance and user experience. Based in Los Angeles, CA, this position plays a critical role in shaping technology roadmaps and delivering impactful solutions that support organizational objectives while overseeing a small team. Key Responsibilities<ul><li>Lead business systems initiatives, serving as a primary liaison between technical teams and business stakeholders</li><li>Gather, analyze, and document business requirements, translating them into functional specifications and user stories</li><li>Oversee system implementations, upgrades, and enhancements across enterprise applications</li><li>Develop and maintain technology roadmaps aligned with business strategy</li><li>Manage vendor relationships, including RFP/RFI/RFQ processes and contract oversight</li><li>Configure, test, and support enterprise software systems to ensure reliability and performance</li><li>Monitor system performance, identify improvement opportunities, and implement optimization strategies</li><li>Facilitate training sessions and develop documentation to support end users and self-service capabilities</li><li>Lead incident response efforts, including root cause analysis and post-incident reviews</li><li>Provide technical leadership, mentoring, and oversight to a team of 3–4 direct reports</li></ul>Compensation & Benefits<ul><li>$120,000 – $140,000</li><li>Competitive benefits package including healthcare, retirement plans, and paid time off</li><li>Opportunities for professional development and certification support</li></ul>Additional Details<ul><li>Work model: Hybrid (3 days onsite per week)</li><li>Position includes oversight of a small team (3–4 direct reports)</li><li>May require occasional evenings or weekend support for critical system needs</li><li>Opportunity to work on high-impact, enterprise-level systems and initiatives</li><li>Eligibility Requirement: Candidates must be U.S. citizens or lawful permanent residents</li><li>Background Screening Requirement: Employment is contingent upon successfully passing a comprehensive background check, consistent with applicable law</li></ul>
2026-08-19T00:00:00Z

Business Analyst

Morrisville, VT
onsite
Permanent / Full Time
50000 - 90000 USD / Yearly
We are looking for a Business Analyst to support clinical technology operations for a local healthcare organization. This role connects clinical teams with critical applications, helping improve workflows, resolve system issues, and strengthen day-to-day use of electronic health record platforms. The ideal candidate brings a blend of application support, systems analysis, and communication skills to help staff work effectively with clinical systems and data. Responsibilities:• Support core clinical applications, including EHR and EMR platforms, through system setup, issue resolution, and ongoing optimization.• Serve as a point of coordination between internal users and external vendors to address technical problems and improve application performance.• Perform regular application upkeep, assist with scheduled maintenance activities, and participate in after-hours support coverage as needed.• Manage user access, role-based permissions, and departmental security settings to help maintain appropriate system controls.• Partner with clinical operations teams to identify priorities, evaluate business needs, and translate them into system-related solutions.• Deliver training and guidance to employees in both individual and group settings to promote confident and effective use of supported systems.• Prepare reports, organize data, and provide analysis that supports operational decision-making across multiple levels of the organization.• Assist with required annual reporting and contribute to the rollout of new clinical or regulatory technology solutions, including electronic reporting tools.• Maintain clear system documentation and support efforts related to application security and compliance practices.
2026-08-03T00:00:00Z