<p>We are seeking an experienced IT Technician to provide onsite support on a contract basis for a production team in Grand Rapids, Michigan. This contract position requires 40 hours per week and fully onsite in Grand Rapids. The ideal candidate will have manufacturing/plant floor IT Support experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite IT support for approximately 30–35 production team members, focusing on devices such as iPads and computers.</p><p>• Address technical issues promptly and ensure proper functioning of equipment and software.</p><p>• Guide users on IT processes and protocols to improve overall system usage and efficiency.</p><p>• Perform routine maintenance tasks, including weekly cleaning and upkeep of devices.</p><p>• Manage IT tickets, ensuring they are routed appropriately through the designated support provider.</p><p>• Collaborate with the remote IT support team for escalations and advanced troubleshooting.</p><p>• Provide training and instructions to end-users for better understanding of IT systems and tools.</p><p>• Support ipad devices in a manufacturing setting </p><p>• Ensure timely updates and patches are applied to all devices to maintain security and performance.</p><p>• Maintain clear communication with team members and stakeholders regarding IT-related concerns.</p>
We are looking for a skilled Software Engineer to join our dynamic team in Clearwater, Florida. In this role, you will design, develop, and maintain high-quality software solutions while collaborating with cross-functional teams to deliver innovative technology. This position offers an excellent opportunity to work with cutting-edge tools and frameworks.<br><br>Responsibilities:<br>• Develop, test, and maintain web applications using C#, .NET, and ASP.NET technologies.<br>• Collaborate with team members to refine requirements and create effective software solutions.<br>• Implement user-friendly interfaces using JavaScript and React.js.<br>• Troubleshoot and debug software to ensure optimal performance and reliability.<br>• Participate in code reviews to ensure high standards of quality and maintainability.<br>• Stay up-to-date with emerging technologies and industry best practices to continuously improve development processes.<br>• Contribute to the design and architecture of new features and applications.<br>• Document technical specifications and processes to support future development efforts.<br>• Provide technical support and guidance to team members as needed.
<p>We are offering an employment opportunity for a Systems Analyst, located in Jacksonville, Florida. As a Systems Analyst, you will play a crucial role in gathering information from various sources, analyzing this data to make informed decisions. You will also be responsible for maintaining and troubleshooting our PeopleSoft application, collaborating closely with our team and business function users. </p><p><br></p><p>Responsibilities</p><p>• Gather and analyze information from multiple sources to aid decision-making processes</p><p>• Utilize standard IS methodologies in designing solutions for business needs within a defined scope</p><p>• Provide production support for PeopleSoft customers, involving maintenance and development of application modules and interfaces</p><p>• Enhance, fix, and customize our PeopleSoft application using PeopleTools and other development tools</p><p>• Work directly with end users to understand requirements, designing technical solutions that align with business needs and application architecture</p><p>• Collaborate closely with management or senior analysts to ensure alignment with departmental practices</p><p>• Maintain strong written and oral communication skills and utilize them in working with business functional users to comprehend business requirements for system development and modifications</p><p>• Perform report development for end users</p><p>• Maintain a focus on performance tuning and integration tools, utilization of application engine, SQR, component interface, application design and PeopleCode tools.</p>
We are looking for a skilled Programmer Analyst - Front End to join our team on a long-term contract basis in Dallas, Texas. In this role, you will leverage your expertise in modern web development technologies to design and implement responsive, functional web interfaces. If you are passionate about creating high-quality, scalable solutions and enjoy working in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and maintain responsive web applications using React, GraphQL, and other modern front-end technologies.<br>• Collaborate with product teams to transform design mockups and wireframes into functional and visually appealing web interfaces.<br>• Implement micro-frontends and module federation to ensure the scalability and modularity of web solutions.<br>• Utilize preprocessors such as Less or SASS to optimize and streamline CSS development.<br>• Ensure accessibility standards are met, creating inclusive and user-friendly web experiences.<br>• Conduct code reviews and identify opportunities to enhance code quality, security, and performance.<br>• Stay informed about emerging web development trends and incorporate innovative practices into the development process.<br>• Perform unit and integration testing to validate functionality and maintain code reliability.<br>• Manage code changes efficiently using version control systems like Git, fostering collaboration within the team.
<p>We are offering a contract to permanent employment opportunity for a Jack of all Trades IT Support Technician (level 2) in the service industry, located in Naples, Florida. This role involves a variety of responsibilities related to technology installation, user support, network maintenance, and system administration.</p><p><br></p><p>MUST BE ON BOARD WITH FULLY ONSITE IN NAPLES, FL. Also, must have elite communication skills and customer service to support high level executive level stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Install new applications, operating system updates, devices, and peripherals to ensure the smooth running of technological systems.</p><p>• Facilitate onboarding and offboarding processes for users, which include setting up and managing macOS, Windows, and email accounts.</p><p>• Diagnose and address network outages, providing necessary support for network equipment.</p><p>• Educate users on best practices for using Microsoft Windows, macOS, M365/SharePoint, and VPN connectivity.</p><p>• Provide support in a mixed environment of iOS, macOS, and Windows.</p><p>• Manage enterprise applications such as Active Directory, Exchange, Endpoint Manager on Windows Server.</p><p>• Set up, configure, and administer Windows Server.</p><p>• Generate preliminary and detailed designs for enhancements or modifications to existing designs, utilizing current industry design concepts and basic technical writing skills.</p><p>• Recommend costing and security measures for future deployments, working independently with minimal supervision.</p><p>• Drive the organization towards cloud best practices and supporting technologies to enable capabilities such as DevSecOps and AI.</p>
We are looking for a skilled Software Engineer to join our manufacturing team in Grand Rapids, Michigan. In this role, you will design and implement innovative software solutions, collaborate with cross-functional teams, and ensure systems are optimized for business needs. This position offers a dynamic environment where your technical expertise will directly contribute to organizational success.<br><br>Responsibilities:<br>• Develop and maintain software applications using languages such as C#, .NET, and JavaScript.<br>• Create and optimize front-end interfaces with tools like React.js and HTML.<br>• Manage database systems, including SQL and T-SQL, to ensure data integrity and performance.<br>• Integrate ERP systems such as Epicor to streamline business operations.<br>• Utilize AI tools and services to deliver rapid and effective solutions.<br>• Map and document processes using tools like Google Drawing, Visio, or Lucidchart.<br>• Collaborate with team members to identify and implement improvements to existing systems.<br>• Troubleshoot and resolve on-call emergency situations as needed.<br>• Participate in scheduled maintenance and system upgrades during off-hours.<br>• Travel occasionally to support project and system needs.
We are offering an exciting opportunity for a Software Engineer at our hybrid location in Des Moines, Iowa. As a Software Engineer, you will have the opportunity to influence architecture, design applications, and venture into mobile developments. This role involves working with.NET C# development and the latest version of Angular.
<p>We are looking for a skilled IT Help Desk Technician, Level II, to join our team in Honolulu, Hawaii. This long-term contract position offers an exciting opportunity to provide vital support within the healthcare industry. The ideal candidate will bring expertise in troubleshooting, system maintenance, and customer service to ensure seamless operations in a dynamic medical environment. To apply for this role, please call us at 808-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for digital imaging systems, including operating systems, networking, software, and system administration, to support radiology operations.</p><p>• Conduct system performance monitoring and analysis, offering recommendations to improve functionality and stability.</p><p>• Address and resolve technical issues involving radiologist diagnostic reading stations through troubleshooting or collaborating with system vendors.</p><p>• Assist in system upgrades and maintenance by providing guidance and support to the IT Clinical Team.</p><p>• Remotely diagnose and resolve software-related issues, ensuring functionality across multiple facilities as required.</p><p>• Collaborate with the Clinical Team to improve workflow communication and conduct quality assurance checks to maintain standard practices.</p><p>• Deliver training, implement solutions, and troubleshoot technical systems, including hardware and software.</p><p>• Maintain accurate records of assets, system patches, and inventory to ensure compliance and operational efficiency.</p><p>• Provide exceptional customer service while managing technical support requests in a timely and precise manner.</p><p>• Support network and VPN troubleshooting, ensuring secure and reliable connectivity for all users.</p>
We are looking for an experienced Sr. Software Engineer to join our team in Jacksonville, Florida. This is a long-term contract position offering the opportunity to develop and deploy innovative applications while working with cutting-edge technologies. The ideal candidate will have strong problem-solving skills and a deep understanding of software development processes.<br><br>Responsibilities:<br>• Design, develop, and implement applications that meet business requirements and technical specifications.<br>• Utilize Domino Designer tools to create, modify, and maintain applications.<br>• Manage and optimize Domino databases, ensuring efficient access and organization of data.<br>• Write and troubleshoot scripts using LotusScript and JavaScript to enhance application functionality.<br>• Build web-based interfaces using JavaScript and other web development tools.<br>• Analyze and resolve technical issues related to Domino applications and infrastructure.<br>• Collaborate with team members and stakeholders to ensure successful project delivery.<br>• Apply domain knowledge to understand and support business workflows and processes.<br>• Develop APIs to facilitate seamless integration between systems.<br>• Stay updated on industry trends and technologies to continuously improve application development practices.
<p><strong>IT Service Desk Analyst</strong></p><p><strong>Location: </strong>Minnetonka, MN</p><p><strong>Schedule</strong>: Tuesday - Thursday, 8am-4pm (22.5hr/wk)</p><p><br></p><p><strong>Ready to launch your IT career in a role that blends hands-on tech support with real impact?</strong> Join our solveIT team, where we don’t just fix problems—we empower people. As part of our Global Shared Services Organization, you’ll be the face of IT for employees across the enterprise, helping them stay productive and connected.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p><br></p><p>As an <strong>IT Service Desk Analyst</strong>, you’ll be the go-to expert for Level 1 support—primarily in person—at our headquarters. You’ll troubleshoot hardware, software, and AV issues, and deliver a top-tier customer experience with every interaction.</p><p><strong>Your day-to-day will include:</strong></p><ul><li>Supporting employees with laptop, software, and AV tech in conference rooms</li><li>Diagnosing and resolving incidents and service requests</li><li>Delivering friendly, client-focused customer service</li><li>Updating documentation and SOPs to reflect current practices</li><li>Monitoring escalations from external providers and ensuring timely resolution</li><li>Driving process improvements to reduce disruptions and enhance service quality</li><li>Meeting performance metrics that reflect service excellence</li></ul><p><strong>Why Join Us?</strong></p><ul><li><strong><em>Career Growth:</em></strong> Learn from experienced professionals and grow your technical and customer service skills</li><li><strong><em>Impact:</em></strong> Help employees stay productive and connected across the organization</li><li><strong><em>Innovation:</em></strong> Be part of a team that’s always looking for smarter, faster ways to solve problems</li><li><strong><em>Culture:</em></strong> Work in a collaborative, inclusive environment that values your ideas</li></ul>
We are looking for a skilled Software Developer to join our team in San Antonio, Texas. In this role, you will contribute to the development, maintenance, and enhancement of production support software applications used in a manufacturing environment. This is an exciting opportunity to apply your expertise in .NET technologies and SQL while collaborating with a dedicated team to deliver high-quality solutions.<br><br>Responsibilities:<br>• Develop and maintain Windows Forms, .NET, and Windows Services applications to support manufacturing processes.<br>• Create and optimize SQL stored procedures to enhance application performance and functionality.<br>• Troubleshoot and resolve software issues to ensure seamless operation of production support applications.<br>• Collaborate with cross-functional teams to gather requirements and implement effective solutions.<br>• Conduct testing and debugging to ensure software reliability and efficiency.<br>• Document application changes, updates, and processes to maintain clear records.<br>• Provide technical support and guidance to users within the manufacturing environment.<br>• Stay updated with industry trends and technologies to continuously improve software solutions.<br>• Assist in system management tasks for JD Edwards EnterpriseOne within the manufacturing environment.<br>• Ensure compliance with best practices and coding standards throughout development processes.
<p>We are looking for a skilled Application Support Specialist to join our Information Technology team in Minneapolis, Minnesota. This role is ideal for someone who is detail-oriented, thrives in a dynamic environment, and enjoys providing technical assistance to employees across all levels. The position offers opportunities for growth and collaboration while ensuring the smooth operation of various applications and systems.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide end user support & training </li><li>Maintain and document end user support tickets along with other required applications.</li><li>Record, analyze, and resolve user issues, documenting actions taken and processes followed.</li><li>Identify ways to automate or improve user processes through analysis and technical insights.</li><li>Develop and create technical manuals to help resolve problems </li><li>Test programs, resolve errors, and implement necessary updates or modifications.</li><li>Train users, address inquiries, and foster effective adoption of technology.</li><li>Approve, schedule, and oversee the installation and testing of new software products or updates.</li></ul><p><br></p>
<p>We are looking for a skilled Senior Software Engineer to join our team in Oxford, Massachusetts. In this role, you will lead backend development efforts, design robust APIs, and contribute to the creation of scalable web services. This position requires a strong background in Java and JavaScript, along with experience in cloud technologies and agile methodologies. This role is hybrid, onsite 3 days a week. Candidates must have GC or be USC.</p><p><br></p><p>Responsibilities:</p><p>• Develop and enhance backend systems using Java, Spring Boot, and related technologies.</p><p>• Design and implement APIs to ensure seamless integration across systems.</p><p>• Build and maintain scalable web services to support business needs.</p><p>• Collaborate with cross-functional teams to define business logic and technical requirements.</p><p>• Utilize cloud platforms such as AWS for deploying and managing applications.</p><p>• Participate in Agile Scrum processes to deliver high-quality software solutions.</p><p>• Conduct AB testing to optimize system performance and user experience.</p><p>• Implement client-side scripting using JavaScript and Ajax for interactive web applications.</p><p>• Manage and track development tasks using Atlassian Jira tools.</p><p>• Provide technical guidance and mentorship to less experienced team members.</p>
We are looking for an experienced Systems Engineer to join our team in San Jose, California. This is a Contract to permanent position, offering an excellent opportunity for a highly skilled and detail-oriented individual to contribute to endpoint management and enterprise-level systems. The ideal candidate will bring a strong technical background, particularly in Workspace One and other advanced technologies.<br><br>Responsibilities:<br>• Manage and optimize endpoint systems using Workspace One and related tools.<br>• Administer Active Directory and Azure Active Directory to ensure secure and efficient operations.<br>• Oversee the configuration and maintenance of Microsoft Windows Servers.<br>• Support and enhance Citrix technologies to meet organizational needs.<br>• Manage Microsoft Exchange systems, ensuring reliable email communication.<br>• Collaborate with cross-functional teams to design and implement technical solutions.<br>• Monitor system performance and troubleshoot issues to minimize downtime.<br>• Develop and maintain documentation for system processes and configurations.<br>• Provide guidance and support to less experienced team members as needed.<br>• Stay updated on emerging technologies to recommend improvements to existing systems.
<p>We are looking for an experienced Systems Engineer. In this role, you will play a key part in managing and optimizing IT systems, with a focus on Active Directory, Microsoft Windows Server, and Citrix technologies. Based in Saint Paul, Minnesota, this position offers the opportunity to contribute to critical systems infrastructure.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain Active Directory environments, ensuring optimal performance and security.</p><p>• Manage Microsoft Windows Server systems, including installation, configuration, and troubleshooting.</p><p>• Oversee Azure Active Directory integration to support cloud-based identity management.</p><p>• Implement and maintain Citrix technologies to enhance virtual desktop and application delivery.</p><p>• Configure and manage Microsoft Exchange systems to ensure reliable email communication.</p><p>• Monitor system performance and proactively address issues to minimize downtime.</p><p>• Collaborate with cross-functional teams to design and implement IT solutions.</p><p>• Develop and maintain technical documentation for systems and processes.</p><p>• Ensure compliance with industry standards and security protocols.</p><p>• Provide technical support and expertise to resolve complex system-related issues.</p>
<p><strong>Help Desk Analyst - Evening and Weekend Shift</strong></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM or 9 AM–6 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Evening & Weekend Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday-Thursday, 3 PM–12 AM; Friday-Saturday, 5 PM–12 AM </li><li><strong>Week 2:</strong> Wednesday-Saturday, 3 PM–12 AM </li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p><br></p>
<p>We are looking for a skilled Software Developer to join our dynamic team in New Orleans, Louisiana. This role is full time and fully onsite in New Orleans. </p><p>In this role, you will play a key part in designing, developing, and improving front-end applications to deliver exceptional user experiences. This is an onsite position requiring strong technical expertise and the ability to collaborate effectively with cross-functional teams. </p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain responsive front-end applications using HTML, CSS, and JavaScript.</p><p>• Collaborate with design and back-end teams to ensure seamless integration and functionality.</p><p>• Write clean, efficient, and well-documented code following best practices.</p><p>• Troubleshoot and resolve issues related to application performance and user interface.</p><p>• Stay up-to-date with emerging technologies and trends in front-end development.</p><p>• Contribute to the development of scalable and robust software solutions.</p><p>• Participate in code reviews to ensure code quality and consistency.</p><p>• Optimize applications for maximum speed and scalability.</p><p>• Work closely with stakeholders to gather and understand project requirements.</p>
<p>We are looking for a skilled <strong>part-time</strong> Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to hardware, software, and network systems.</p><p>• Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with stakeholders.</p><p>• Administer and maintain Active Directory, including user account changes and permissions.</p><p>• Provide support for Windows 10 and Windows 11 systems, ensuring optimal performance and functionality.</p><p>• Utilize PowerShell for scripting and automation tasks to streamline IT processes.</p><p>• Manage mobile devices and ensure proper configuration through Intune and other Mobile Device Management tools.</p><p>• Communicate effectively with team members and users, providing clear guidance and thorough support.</p><p>• Follow established protocols to ensure IT infrastructure reliability and security.</p><p>• Collaborate with other IT professionals to improve processes and implement solutions.</p><p>• Maintain detailed documentation of all support activities and system changes.</p>
We are looking for a Senior Web Software Engineer to join our team in Dallas, Texas. This role is perfect for a proactive developer who thrives in a fast-paced environment and is ready to contribute from day one. The ideal candidate will bring extensive expertise in web software development and demonstrate strong technical skills alongside effective communication.<br><br>Responsibilities:<br>• Develop, maintain, and optimize web applications using C#, JavaScript, and modern frameworks.<br>• Collaborate with cross-functional teams to design and implement scalable software solutions.<br>• Utilize Azure and relational databases to build robust and efficient systems.<br>• Create and enhance user interfaces following UI/UX best practices and frameworks like HTML5 and Bootstrap.<br>• Ensure software quality through rigorous testing and debugging processes.<br>• Participate in code reviews to uphold coding standards and improve overall code quality.<br>• Integrate third-party tools and APIs, including Cloudflare, Microsoft Dynamics 365, and Swagger/Open API.<br>• Stay updated with emerging technologies to recommend and implement innovative solutions.<br>• Provide technical guidance and mentorship to less experienced developers.<br>• Work on-site two days a week (Wednesday and Thursday) to collaborate effectively with team members.
<p>Our Oakland, CA banking client is seeking an IT Support Specialist to join their team. In this role, you will ensure efficient operation of network, computer, and telecommunication resources with a strong focus on customer service. Responsibilities include installing and maintaining hardware/software, updating mobile device policies, performing preventative maintenance, user access management, troubleshooting, backup procedures, IT audit support, and providing after-hours support as needed.</p><p><br></p><p>This role is 5 days a week onsite in Oakland, CA.</p>
<p>We are looking for a dedicated and detail-oriented IT Project Coordinator to join our team in Dallas, Texas. In this role, you will oversee various technical and administrative tasks to ensure seamless project execution and IT operations. This position offers an excellent opportunity to collaborate with diverse teams and contribute to the organization's technological success.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive desktop support for Windows-based systems, promptly addressing technical issues to maintain optimal performance.</p><p>• Resolve Tier 1 service desk tickets with efficiency and professionalism, ensuring user satisfaction.</p><p>• Establish and maintain productive vendor relationships, including negotiating contracts and monitoring service quality.</p><p>• Offer technical assistance for video conferencing systems, ensuring smooth operations during meetings and events.</p><p>• Administer Active Directory by managing user accounts, permissions, and system updates.</p><p>• Support and configure Microsoft Windows 10 and Office 365 platforms to meet organizational needs.</p><p>• Collaborate with team members to tackle complex IT challenges and devise effective solutions.</p><p>• Perform basic troubleshooting for network-related issues to ensure stable connectivity.</p><p>• Maintain detailed documentation of IT incidents, resolutions, and system updates to ensure accurate tracking.</p><p>• Stay updated on emerging technologies and recommend innovations to improve IT processes.</p>
<p>We’re seeking a skilled IT Support Technician to join our team in Savannah, Georgia. In this contract-to-hire role, you’ll provide advanced technical support, manage IT systems, and ensure smooth operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Resolve escalated technical issues.</li><li>Troubleshoot hardware, software, and network problems.</li><li>Maintain IT infrastructure, including servers and network devices.</li><li>Install and upgrade systems, software, and hardware.</li><li>Monitor performance and apply updates, patches, and security measures.</li><li>Support cloud-based backup solutions.</li><li>Document IT processes and configurations.</li><li>Collaborate with IT teams for efficient service delivery.</li><li>Provide excellent customer service and client communication.</li></ul><p><br></p>
We are looking for a highly skilled Senior Software Engineer to join our dynamic team in Plano, Texas. In this long-term contract position, you will play a key role in designing, developing, and maintaining high-quality web-based software solutions. The ideal candidate will possess strong technical expertise, excellent communication skills, and a commitment to delivering clean and testable code.<br><br>Responsibilities:<br>• Design and develop robust and scalable web-based software solutions tailored to meet user needs.<br>• Write clean, maintainable, and testable code while adhering to industry best practices.<br>• Collaborate with cross-functional teams to identify and implement technical solutions.<br>• Create and maintain accurate documentation to support development processes and system functionality.<br>• Provide technical guidance and mentorship to foster a culture of continuous learning and improvement.<br>• Conduct thorough testing and debugging to ensure software quality and reliability.<br>• Utilize tools such as Entity Framework (EF Core) to work with databases effectively.<br>• Develop user interfaces using HTML5, JavaScript, and React.js to create engaging web experiences.<br>• Implement automated unit testing patterns and tools to ensure code quality.<br>• Work within an Agile development environment, using Git for source control and Azure services for deployment.
We are looking for an experienced IT Manager to lead technology operations and initiatives within our organization in Grand Rapids, Michigan. This role requires a hands-on leader who can oversee IT infrastructure, manage vendor relationships, and ensure the security and efficiency of all systems. The ideal candidate will be proactive in identifying technological improvements, fostering team development, and aligning IT strategies with business objectives.<br><br>Responsibilities:<br>• Oversee the daily operations of the IT department, ensuring systems and processes run smoothly.<br>• Collaborate with senior leadership to align IT strategies with organizational goals and priorities.<br>• Identify, evaluate, and implement new technologies to enhance system performance and integration.<br>• Manage vendor relationships and negotiate contracts to maximize value for the organization.<br>• Develop and enforce policies, procedures, and documentation for IT operations and security.<br>• Lead and mentor the IT team, fostering a customer-focused and innovative environment.<br>• Troubleshoot and resolve hardware, software, and system issues, ensuring minimal downtime.<br>• Monitor and respond to service desk tickets to address end-user concerns effectively.<br>• Plan and execute changes to infrastructure configurations while maintaining system integrity.<br>• Design, test, and implement disaster recovery procedures to safeguard mission-critical operations.
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
