We are looking for an experienced Senior Systems Administrator to join our team in Dallas, Texas. In this role, you will provide both remote and onsite technical support, ensuring the seamless operation of IT systems for business clients. This position requires strong problem-solving skills, excellent communication abilities, and a proactive approach to managing tasks independently.<br><br>Responsibilities:<br>• Deliver remote and onsite technical support for business clients, addressing a wide range of IT issues.<br>• Build, configure, and troubleshoot desktops, laptops, and servers to ensure optimal performance.<br>• Conduct client site visits in the Dallas area for hands-on technical support or project-based tasks.<br>• Maintain detailed documentation and clear ticket notes to ensure organized workflows.<br>• Manage and configure Active Directory, Azure AD, and Group Policy settings.<br>• Administer virtualization platforms such as Hyper-V and VMware for enhanced system efficiency.<br>• Implement and support backup solutions like Veeam, Datto, and StorageCraft.<br>• Configure and troubleshoot networking systems, including Ubiquiti, Cisco, SonicWall, and Fortinet hardware.<br>• Utilize scripting tools such as PowerShell and Mac shell scripting to automate routine tasks.<br>• Ensure timely resolution of tickets, maintaining a clean ticket board and high client satisfaction.
We are looking for a skilled Systems Administrator to join our team in Houston, Texas. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, ensuring seamless operations across various platforms. This role requires a proactive individual with expertise in system administration and a commitment to optimizing performance and reliability.<br><br>Responsibilities:<br>• Oversee the daily performance and functionality of IT systems, ensuring smooth operations.<br>• Configure, manage, and troubleshoot VMware environments to maintain system efficiency.<br>• Administer and support Microsoft Office 365 applications, ensuring proper functionality and user accessibility.<br>• Perform regular system updates and backups to safeguard data and minimize downtime.<br>• Monitor network activities and address security vulnerabilities to protect against potential threats.<br>• Provide technical support to staff, resolving issues related to hardware, software, and system access.<br>• Collaborate with other teams to implement IT solutions that align with organizational goals.<br>• Maintain documentation of system configurations, processes, and troubleshooting procedures.<br>• Evaluate and recommend improvements to enhance system performance and scalability.
<p><strong>About the Opportunity</strong></p><p>Robert Half is proactively recruiting experienced Systems Administrators to join our network of IT professionals. We partner with top organizations across multiple industries, and this posting is designed to build our candidate pipeline for upcoming mid-level Systems Administrator roles.</p><p>If you have strong technical expertise, problem-solving skills, and a passion for supporting enterprise IT environments, we want to connect with you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and maintain servers, networks, and system infrastructure</li><li>Administer and support Microsoft Intune for device and application management</li><li>Deploy and manage workloads in Microsoft Azure environments</li><li>Perform system monitoring, patching, and troubleshooting to ensure high availability</li><li>Administer Active Directory, group policies, and access management</li><li>Support virtualization technologies (VMware, Hyper-V, or similar)</li><li>Monitor system performance and implement improvements</li><li>Collaborate with IT teams to implement security and compliance best practices</li><li>Provide Tier II/III technical support for escalated issues</li></ul>
<p>Robert Half is currently seeking a Contract Systems Administrator to join our client's IT department. As a Contract Systems Administrator, you will be responsible for the configuration, maintenance, and management of the organization's computer systems, servers, and network infrastructure. This is a contract position that offers an exciting opportunity to work with a reputable company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>System Maintenance:</strong> Perform routine system maintenance, including software updates, patch management, and regular system backups to ensure system stability and security.</li><li><strong>Server Administration:</strong> Manage and maintain server hardware and software, including Windows Server, Linux, or other relevant operating systems.</li><li><strong>Network Management:</strong> Oversee network infrastructure, ensuring optimal performance, security, and reliability. This may include switches, routers, firewalls, and wireless access points.</li><li><strong>Security Monitoring:</strong> Implement and monitor security protocols to safeguard systems and data, detect and respond to security breaches, and conduct regular security audits.</li><li><strong>User Support:</strong> Provide technical support to end-users, assisting with system-related issues, troubleshooting, and offering guidance on best practices.</li><li><strong>Documentation:</strong> Maintain detailed records of system configurations, changes, and updates to facilitate system troubleshooting and auditing.</li><li><strong>Capacity Planning:</strong> Assess system performance and capacity, making recommendations for upgrades or enhancements to meet organizational needs.</li><li><strong>Backup and Disaster Recovery:</strong> Develop and implement backup and disaster recovery plans to ensure data integrity and continuity of operations.</li><li><strong>Vendor Collaboration:</strong> Collaborate with technology vendors to ensure timely procurement of hardware and software, and manage vendor relationships.</li></ol><p><br></p>
We are looking for a highly skilled Senior Systems Administrator to join our team in Dallas, Texas. This role requires a detail-oriented individual capable of managing and maintaining complex IT infrastructure while supporting critical business applications. The ideal candidate will possess strong technical expertise and a commitment to delivering quality service in a dynamic environment.<br><br>Responsibilities:<br>• Oversee and maintain data center infrastructure supporting legacy platforms and associated applications.<br>• Address IT service requests and incidents promptly while adhering to established processes and service level agreements.<br>• Conduct regular system monitoring, capacity planning, patch management, and implement change control procedures.<br>• Collaborate with global IT teams to support thousands of users across multiple international locations.<br>• Participate in IT projects focused on infrastructure upgrades and optimization strategies.<br>• Handle sensitive and proprietary information with the utmost confidentiality and professionalism.<br>• Ensure reliable operation of Active Directory, Exchange (both on-premises and online), and Office 365 environments.<br>• Manage Azure services, Remote Desktop, Terminal Services, and other cloud-hosted IT solutions.<br>• Provide expertise in networking fundamentals, including WAN, SD-WAN, switches, and LAN configurations.<br>• Stay current with backup technologies and antivirus solutions to safeguard organizational data.
<p>We are looking for an experienced Systems Administrator to join our team in Sauk City, Wisconsin. This is a Contract-to-permanent position within the agriculture industry, offering an opportunity to oversee critical IT infrastructure and ensure optimal system performance. The ideal candidate will have a strong background in managing servers, hardware setups, and software installations while maintaining security and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage and monitor VMware servers, ensuring their optimal performance and reliability.</p><p>• Perform hardware setups, software installations, and system configurations to support business operations.</p><p>• Oversee patch management processes using Action 1 to maintain system security and compliance.</p><p>• Configure and deploy new systems, with a focus on server-related tasks.</p><p>• Implement and maintain Sophos endpoint protection to safeguard IT infrastructure.</p><p>• Administer Active Directory and ensure seamless integration across network resources.</p><p>• Support Microsoft Windows Server and O365 environments, handling updates and troubleshooting as needed.</p><p>• Maintain database, email, and network servers to ensure uninterrupted service.</p><p>• Collaborate with IT teams to enhance VMware infrastructure and technologies.</p><p>• Evaluate system performance and recommend upgrades or improvements to meet organizational needs.</p>
We are looking for a skilled Systems Administrator to join a dynamic manufacturing team in Pomona, California. This position offers the opportunity to manage and optimize IT operations across multiple sites, ensuring seamless infrastructure performance and user support. The role is onsite and involves occasional travel within Southern California.<br><br>Responsibilities:<br>• Administer and maintain Windows Server and VMware environments, ensuring reliable infrastructure operations.<br>• Troubleshoot and resolve hardware and software issues for internal users while managing ticket priorities.<br>• Oversee Microsoft 365, Exchange, Active Directory, and Azure AD, including identity and access management.<br>• Support networking systems such as firewalls, switches, and access points, ensuring robust security and connectivity.<br>• Manage data backups and recovery processes using tools like Veeam, ensuring disaster readiness.<br>• Collaborate with operations to support ERP systems, including integrations and upgrades, with Epicor experience preferred.<br>• Monitor system performance, recommend improvements, and plan for hardware and software upgrades.<br>• Coordinate with third-party vendors and manage hardware/software procurement and lifecycle.<br>• Mentor and train IT Support staff, preparing for leadership responsibilities as part of a planned transition to IT Manager.<br>• Ensure compliance with regulated manufacturing standards and company safety policies.
<p>We are seeking a dedicated and experienced Systems Administrator to join our dynamic IT team. The prospective candidate will be responsible for managing Windows servers, including Office 365, Intune and Azure Cloud. Qualified candidates must have a minimum of 3 years of experience in a similar role.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Plan, implement, oversee and maintain server and network infrastructures and projects.</li><li>Manage and administer Windows servers and Office 365 platform.</li><li>Configure, manage and support Windows systems and associated software.</li><li>Set up, management and enforcement of system and security policies via Intune and Azure Cloud.</li><li>Provide technical support for both hardware and software issues our users encounter.</li><li>Oversee the operation of server systems and ensure their efficiency and performance.</li><li>Manage the configuration and operation of client-based computer operating systems.</li><li>Create and verify backups of data and regularly conduct system audits to ensure the functioning of the system.</li><li>Respond to and resolve help desk requests in a timely manner.</li><li>Improve existing infrastructure systems and processes to ensure optimal performance and user satisfaction.</li><li>Develop, implement, and oversee disaster recovery and backup procedures.</li></ul><p><br></p>
<p>We are currently seeking a highly-skilled Linux Systems Administrator with expertise in configuring and managing Ubuntu Servers. Ideal candidates will have a deep understanding of logging within this system and translating these logs into understandable insights. Additionally, candidates should have experience with Preboot Execution Environment (PXE) and a strong background in automation, including Ansible, and scripting with Bash, PowerShell, or Python.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and maintain Ubuntu servers.</li><li>Manage and monitor system performance, resources, and system/network security.</li><li>Regularly upgrade systems as required for enhanced functionality and security issue resolution.</li><li>Administer and maintain system documentation, logs, and reports, ensuring their accuracy and comprehensiveness.</li><li>Translate system logs into meaningful, actionable insights.</li><li>Configure and manage PXE for network-based software installations.</li><li>Assist in troubleshooting server issues and implementing necessary solutions.</li><li>Regularly assess and improve existing infrastructure systems and processes to ensure optimal performance.</li><li>Manage and administer system backups, ensuring data integrity and system efficiency.</li><li>Provide technical support and guidance for users and IT team members.</li><li>Develop and implement automation solutions using tools like Ansible to streamline system deployments, configurations, and routine tasks.</li><li>Write and maintain scripts using Bash, PowerShell, or Python to automate administrative functions and improve operational efficiency.</li></ul><p><br></p>
<p>We are seeking a skilled Systems Administrator to join Robert Half and play a critical role in managing, maintaining, and optimizing our IT systems and networks. As a Systems Administrator, you will ensure the seamless operation of our technical infrastructure, troubleshoot issues, and contribute to the implementation of innovative IT solutions. This role combines technical expertise with excellent customer service to support both internal teams and organizational goals.</p>
<p>We are looking for an experienced Systems Administrator to join our team in San Jose, California. This Contract-to-Permanent position offers an exciting opportunity to support clients by ensuring secure and efficient IT operations. The role requires a strong background in systems administration and expertise in both on-premises and cloud environments.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support to ensure seamless IT operations for SMBs clients.</p><p>• Configure and manage Active Directory, including both on-premises and Azure AD environments.</p><p>• Troubleshoot and resolve network connectivity and system issues efficiently.</p><p>• Utilize Hyper-V to manage virtualization and optimize resource allocation.</p><p>• Administer Windows Server environments with a focus on hybrid cloud solutions.</p><p>• Support and maintain cloud-based applications to enhance system performance.</p><p>• Collaborate with team members to implement security protocols and best practices.</p><p>• Conduct regular system evaluations to identify and address potential vulnerabilities.</p><p>• Document and update IT procedures to maintain compliance and streamline processes.</p>
<p>We are looking for an experienced <strong>Senior Systems Administrator</strong> to oversee and maintain critical IT systems and infrastructure. This role involves managing servers, network devices, and virtualization technologies while ensuring security and efficiency across the organization. The ideal candidate will be skilled in automating workflows, leading technical projects, and optimizing system performance. Call 319-362-8606, or email your resume directly to Shania Lewis - Technology Recruiting Manager at Robert Half (email information is on LinkedIn). Let's talk!!</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain Windows Servers, Microsoft 365, Exchange Online, and Active Directory environments.</p><p>• Manage network infrastructure, including firewalls, switches, and cybersecurity measures to ensure secure operations.</p><p>• Support and maintain virtualization platforms such as VMware ESXi.</p><p>• Develop and implement automation scripts using PowerShell to streamline IT processes and improve efficiency.</p><p>• Lead infrastructure upgrades, including migrating from outdated hardware to modern systems.</p><p>• Optimize database performance by rebalancing and restructuring core systems.</p><p>• Prepare for security audits by analyzing environments and refining permission structures.</p><p>• Troubleshoot and resolve system issues, ensuring minimal downtime and optimal performance.</p><p>• Collaborate with cross-functional teams to support organizational IT needs and projects.</p>
<p>Robert Half is actively building a pipeline of mid-level Systems Administrators for upcoming client projects. This is a proactive recruitment posting designed to connect with IT professionals who are ready for their next opportunity.</p><p>As a Systems Administrator, you’ll play a key role in maintaining secure, reliable, and high-performing IT environments while leveraging cloud and device management technologies.</p><p><br></p><p><strong>Core Duties</strong></p><ul><li>Configure and manage Intune for endpoint security, compliance, and application deployment</li><li>Administer and support cloud infrastructure in Microsoft Azure</li><li>Manage Active Directory, Group Policy, DNS, and DHCP services</li><li>Perform server patching, monitoring, and troubleshooting</li><li>Maintain virtualization platforms (VMware, Hyper-V)</li><li>Ensure system security standards and compliance requirements are met</li><li>Act as escalation point for Tier II/III issues</li></ul>
<p>We’re seeking a highly skilled Systems Administrator to join our client's IT team. This is a hands-on role supporting a Windows-based enterprise environment with a strong focus on Microsoft Office 365, Azure, and Okta Identity Management. You’ll play a key role in managing infrastructure across multiple remote offices, supporting endpoint management, and contributing to cloud automation and architecture initiatives. This is a contract-to-hire role, and is onsite 5 days a week.</p><p><br></p><p>Key Responsibilities</p><p>-Administer and support Microsoft Office 365 and Azure cloud tenant</p><p>-Lead and support the rollout and integration of Okta Identity Management</p><p>-Configure and maintain SonicWall firewalls across 11 remote offices</p><p>-Manage VPN connections, Cisco switches, and wireless access points (Meraki, Unifi, Ubiquiti)</p><p>-Provide endpoint support using Windows 11 PCs, Malwarebytes, ManageEngine Endpoint Central, and TeamViewer</p><p>-Monitor infrastructure using Site24x7 and manage email filtering via Proofpoint</p><p>-Support collaboration and communication tools including Zoom, Freshdesk, and Confluence</p><p>-Collaborate with IT leadership on infrastructure architecture and strategic initiatives</p>
<p><strong>Systems Administrator</strong></p><p>Robert Half is seeking a Systems Administrator for our client in Green Bay, to support and maintain core IT systems across servers, networks, storage, and cloud environments. This role involves monitoring performance, resolving escalated issues, implementing updates, and contributing to infrastructure projects. The administrator will also apply security standards, support disaster recovery initiatives, and identify opportunities for process automation.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that requires a hybrid work schedule.</strong></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Maintain and troubleshoot servers, storage, and network systems</li><li>Implement upgrades, patches, and configuration changes</li><li>Support cloud and virtualization platforms</li><li>Apply security best practices and monitor system health</li><li>Automate recurring tasks through scripting</li><li>Assist with business continuity and disaster recovery planning</li><li>Provide technical guidance on escalated support requests</li></ul><p><br></p>
<p>Are you an experienced Systems Administrator with a strong background in infrastructure and systems management, eager to contribute to the success of a dynamic professional services firm? This hybrid role, based out of downtown Boston, offers the opportunity to grow your skills in a collaborative environment while working onsite 3 days per week. If you’re skilled in Windows Server environments, Active Directory, VMware, and backup solutions, we’d like to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Server Management:</strong> Manage and maintain Windows Servers (2016, 2019, 2022), ensuring reliability, performance, and scalability to meet business needs.</li><li><strong>Active Directory Administration:</strong> Maintain and configure Active Directory infrastructure, including DNS, DHCP, FSMO roles, Sites and Services, and group policies.</li><li><strong>Virtualization Support:</strong> Administer VMware environments, including Horizon and gold image maintenance, ensuring optimal virtualization operations.</li><li><strong>Cluster Configuration:</strong> Assist with configuring and maintaining server clusters (experience here is a plus but not required).</li><li><strong>Backup & Recovery:</strong> Take ownership of backup strategies and recovery operations, particularly using solutions such as Veeam; ensure data integrity and implement effective disaster recovery protocols.</li><li><strong>Monitoring & Maintenance:</strong> Conduct regular system monitoring, troubleshooting, and preventive maintenance to address issues proactively.</li><li><strong>Security & Compliance:</strong> Ensure systems adhere to organizational security standards and compliance requirements.</li><li><strong>Documentation:</strong> Create and maintain detailed records of configurations, processes, troubleshooting guides, and incident reports.</li></ul><p><br></p>
We are looking for an experienced Systems Administrator to join our team in Tampa, Florida. This contract-to-permanent position offers the opportunity to work with diverse clients ranging from small businesses to large enterprise networks. The role involves providing both remote and onsite technical support, managing advanced server environments, and leading technology projects.<br><br>Responsibilities:<br>• Monitor and maintain client networks, including servers, switches, routers, firewalls, and specialized equipment.<br>• Manage Microsoft server solutions, including on-premises and cloud-based environments, as well as Azure integrations and backup systems.<br>• Provide support for Microsoft 365 Business applications and Office 2021 or later.<br>• Lead or participate in technology projects to ensure successful implementation and client satisfaction.<br>• Collaborate with team members to share knowledge and develop effective solutions for technical challenges.<br>• Train end users on the proper use of computers, servers, and network resources.<br>• Offer recommendations to improve products and services based on client feedback and evolving needs.<br>• Perform physical tasks such as handling boxes and equipment as required.<br>• Assist with troubleshooting workstations, networks, and IP topology issues.
<p>***100% onsite Minneapolis, MN. Heated parking provided!***</p><p><br></p><p>Robert Half has a client that is looking for an experienced Systems Administrator to play a key role in modernizing IT infrastructure and enhancing systems across their organization. In this role, you will lead critical initiatives in cloud migration, security improvements, and enterprise software implementation, while collaborating across departments to align technology solutions with business objectives.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize hybrid IT environments, including on-premises and cloud systems such as Windows Servers, and Entra ID.</p><p>• Lead the migration from legacy Active Directory systems to Entra ID.</p><p>• Oversee enterprise applications, including Microsoft 365, Mimecast, and Intune, ensuring optimal functionality and user access.</p><p>• Plan and execute SharePoint intranet migration projects, improving architecture and usability.</p><p>• Implement IT service management processes, including asset and configuration management, change management, and user account provisioning.</p><p>• Monitor system performance metrics and ensure stability across infrastructure components.</p><p>• Support and mentor Help Desk staff, assisting with escalated technical issues and providing end-user training.</p><p>• Enhance security measures by enforcing Group Policies, coordinating with 3rd parties for incident response, and maintaining compliance across endpoints and servers.</p><p>• Lead modernization projects such as transitioning endpoint management to Intune and migrating outdated server systems.</p><p>• Collaborate with cross-functional teams to create automation solutions using tools like Power Automate and Power BI.</p><p><br></p><p>ANYONE INTERESTED SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032 FOR MORE DETAILS</p>
<ul><li>Design, deploy, and manage Azure-based solutions to meet organizational requirements.</li><li>Implement and maintain virtual machines, storage, and networking in the Azure cloud.</li><li>Monitor Azure resources for performance, security, and cost optimization.</li><li>Configure and troubleshoot Azure Active Directory and related services.</li><li>Collaborate with IT security teams to ensure the security and compliance of Azure-based systems.</li><li>Perform routine backups, disaster recovery planning, and system updates in Azure.</li><li>Troubleshoot and resolve Azure-related issues and incidents.</li><li>Collaborate with other IT teams to integrate on-premises and Azure-based systems.</li><li>Stay informed about Azure best practices, updates, and emerging technologies.</li></ul><p><br></p>
<p>Our client is seeking an experienced <strong>Server Administrator</strong> to manage, maintain, and support enterprise server infrastructure with a focus on virtualization and backup solutions. The ideal candidate will be responsible for ensuring system availability, performance, and security across physical and virtual environments. This role requires hands-on experience with VMware technologies, backup and disaster recovery solutions, and Windows/Linux server administration.</p><p><br></p><p><br></p>
<p>Key Responsibilities:</p><ul><li>Provide hands-on support for day-to-day cloud operations, including responding to end-user tickets and troubleshooting cloud-related issues.</li><li>Collaborate with business units to understand their cloud needs and offer recommendations for optimal solutions.</li><li>Manage and maintain AWS accounts (50+), ensuring secure and efficient usage across various business units.</li><li>Participate in Teams threads to address ongoing cloud requests and provide timely support.</li><li>Assist in building and refining Active Directory (AD) and Group Policies to enhance the cloud environment.</li><li>Identify opportunities for improvement and contribute to the evolution of our cloud infrastructure.</li><li>Operate independently while maintaining a strong focus on user support and service excellence.</li></ul><p><br></p>
We are looking for a skilled Systems Administrator to join our team in Glendale, Wisconsin, on a Contract to permanent basis. In this role, you will be responsible for maintaining and optimizing IT systems, ensuring seamless network operations, and troubleshooting hardware and software issues. The ideal candidate will bring extensive hands-on experience and a proactive approach to managing system health and resolving technical challenges.<br><br>Responsibilities:<br>• Monitor server and workstation performance, including disk space, memory usage, system logs, backups, and security measures.<br>• Configure, install, and troubleshoot hardware and software components, including drivers, peripherals, and user customizations.<br>• Diagnose and resolve network connectivity issues, routing errors, and name resolution problems.<br>• Administer user accounts, mailboxes, group policies, printers, and network security tasks.<br>• Support the help desk by resolving escalated technical issues and providing guidance to team members.<br>• Collaborate with higher-level engineers to set up, analyze, and repair server infrastructure devices.<br>• Ensure optimal functioning of critical IT systems to prevent service interruptions.<br>• Transport and handle IT equipment as needed for installations and repairs.<br>• Integrate mission-critical devices into client networks effectively.
<p><strong>Responsibilities</strong></p><ul><li>Configure and install new computers, ensuring users adapt to their systems smoothly.</li><li>Configure, install, and deploy servers throughout the environment.</li><li>Configure, deploy, and troubleshoot network infrastructure (switches, firewalls, APs).</li><li>Configure, deploy, and troubleshoot wireless networking systems supporting daily operations.</li><li>Configure, deploy, and support plant data centers, including servers, power, and cooling.</li><li>Configure, deploy, and support access control and security systems (RFID, door locks, cameras).</li><li>Support internal telecommunications infrastructure (RingCentral, MS Teams).</li><li>Configure, deploy, and support mobile technology (scanners, tablets, MDM software).</li><li>Log and track all support calls in the Help Desk Ticketing System to ensure timely resolution.</li><li>Collaborate with Operations teammates to identify problems and develop technical solutions (PLCs, HMIs, automation devices).</li><li>Troubleshoot, support, and recommend enhancements to Operational Technology Infrastructure (OT network backbone).</li><li>Maintain IT asset inventory by tracking serial numbers to ensure accountability.</li><li>Support, configure, and deploy print management infrastructure.</li><li>Maintain software management solutions.</li><li>Provide 24x7 on-call support during assigned weeks, serving as a secondary/tertiary point of contact for high-priority issues.</li></ul><p><br></p><p><br></p>
<p>We are seeking a highly skilled High-Level Desktop Support Specialist / Junior System Administrator with strong expertise in Amazon Web Services (AWS), Active Directory (AD), and group policy management. The ideal candidate will have a solid IT support background and the technical aptitude needed to support and enhance system performance, troubleshoot complex issues, and maintain infrastructure to meet organizational goals. This candidate will act as a bridge between desktop support and system administration, ensuring that end-user issues are resolved efficiently while also managing larger IT infrastructure projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Active Directory (AD) Administration:</strong></p><ul><li>Manage and maintain Active Directory environments, ensuring proper administration of user accounts, groups, and permissions.</li><li>Develop and implement Group Policy Objects (GPOs) to enforce company policies and streamline the user experience.</li><li>Monitor and troubleshoot AD replication issues and domain controller health.</li></ul><p><strong>AWS Administration:</strong></p><ul><li>Assist in managing and maintaining AWS infrastructure, including EC2 instances, S3 buckets, IAM roles, and VPC configurations.</li><li>Participate in backups, snapshots, and disaster recovery planning in the AWS ecosystem.</li><li>Collaborate with senior team members to automate tasks using AWS tools like Lambda, CloudFormation, or scripting.</li></ul><p><strong>System Administration Support:</strong></p><ul><li>Perform routine maintenance and updates on on-premises and cloud-based servers.</li><li>Help secure systems by identifying vulnerabilities and deploying patches or updates.</li><li>Assist in the implementation of IT infrastructure projects such as migrations, upgrades, or new system rollouts.</li></ul><p><strong>User Training & Knowledge Sharing:</strong></p><ul><li>Provide technical guidance and training to end users on various IT processes, systems, and security best practices.</li><li>Document technical solutions and contribute to internal knowledge base articles.</li></ul><p><strong>Collaboration & Communication:</strong></p><ul><li>Work closely with senior system administrators, network engineers, and IT leadership to identify and resolve IT issues.</li><li>Assist with the onboarding and offboarding of personnel, ensuring a seamless transition of IT resources.</li></ul><p><br></p>
Provide Level 1 technical support for our HQ and bakeries, solving issues with a smile<br>Manage user accounts, group permissions, and security policies to keep our systems secure and organized<br>Support laptops, iPads, and antivirus tools so the tech behind our cupcakes stays sweet<br>Maintain and update online ordering and kiosk platforms—adjust hours, create coupons, and manage item availability<br>Keep our Shopify site current with promotions, launches, and upsell opportunities<br>Help our website shine by implementing SEO best practices and keeping content fresh and optimized<br>Ensure business listings like Google and Yelp are always accurate and up-to-date<br>Troubleshoot website issues and manage backend integrations to support digital marketing<br>Collaborate on monthly marketing manuals and ensure the details are spot on<br>Be the translator between IT and Marketing—making sure systems, tools, and third-party platforms play nicely together<br>Manage menu updates with white glove vendors<br>Become the go-to expert for the tech systems we rely on every day<br>Help with other duties, as needed.
