We are looking for an experienced Principal Software Engineer to design, develop, and optimize large-scale systems while ensuring high availability and performance. This role requires expertise in cloud-based platforms and distributed architectures, along with a commitment to secure coding practices and innovative problem-solving. Based in Bowie, Maryland, this position offers an exciting opportunity to contribute to cutting-edge software solutions.<br><br>Responsibilities:<br>• Develop and maintain large-scale, always-on data systems using Kotlin/Java, C#, and JavaScript.<br>• Design and implement distributed systems and high-availability architectures on cloud-based platforms.<br>• Utilize Infrastructure as Code to manage both managed and unmanaged services effectively.<br>• Optimize performance, conduct profiling, and execute tuning for complex systems to ensure efficiency.<br>• Build and maintain large data warehouse systems such as Snowflake or BigQuery.<br>• Implement DevOps practices, including the development and management of CI/CD pipelines.<br>• Ensure adherence to security best practices and secure coding standards across projects.<br>• Engineer software solutions capable of processing and managing extensive volumes of data.<br>• Collaborate with cross-functional teams to understand and adapt to new problem spaces.<br>• Communicate technical concepts effectively to diverse audiences, both in writing and verbally.
Conduct security assessments, vulnerability scans, and risk analyses to identify and address potential threats.<br>Serve as the primary contact for external security audits and certification processes (e.g., ISO Certification).<br>Develop and maintain incident response plans, corporate security policies, and procedures. Lead security investigations and conduct regular response plan testing.<br>Ensure compliance with legal and regulatory security requirements (e.g., CCPA, GDPR, HIPAA) by maintaining and enforcing firm-wide security policies.
Job Description: <br><br>General Description: <br>This position will provide computer services and support to all USI offices and clients. This position's major responsibility area is to manage and maintain our Enterprise Network infrastructure and related systems as well as participating on a team providing general Tier-2 and 3 services to the organization.<br><br>Responsibilities:<br>• Work with senior engineer responsible for the installation, maintenance, administration, and upgrades of the enterprise Network Infrastructure Platforms<br>• Monitor network systems and data centers to ensure peak performance<br>• Troubleshoot, analyze, and resolve system outages, working with vendors as necessary<br>• Work with vendors, clients, carriers and technical staff on network implementation, optimization, security and ongoing management<br>• Develop preventative maintenance programs, business continuity and disaster recovery plans in cooperation with corporate security. Maintain, document, and test these plans regularly <br>• Adhere to the design, programming, and application standards as setup by the company and vendor best practices<br>• Work support ticket queues and resolve in a timely manner<br>• Ability to work weekends and after-hours as necessary to resolve operational issues and manage server systems including but not limited to maintaining security patch cycles<br>• Perform other duties as assigned<br><br>Knowledge, Skills and Abilities:<br>• CCNA certification is preferred<br>• BA/BS degree in technical discipline preferred<br>• 3+ years’ experience in an enterprise setting<br>• Prior experience with router/switch/firewall installation and configuration required <br>• Firewall experience required<br>• Experience with wireless LAN controllers preferred<br>• Understanding of VoIP/Video interaction with the network <br>• Experience coding/scripting/APIs and automation is a plus<br>• Prior experience with; Microsoft Office and ServiceNow is preferred <br>• Strong organizational skills, excellent communication, and people skills<br>• Must be able to work independently and in a team environment
<p>Our client is launching a document digitization project aimed at converting large volumes of paper files into electronic format for easier storage, retrieval, and compliance. We are seeking detail-oriented and reliable individuals to support this effort by preparing, scanning, indexing, and organizing documents in a structured and secure manner.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare paper documents for scanning, including removing staples, clips, and bindings.</li><li>Organize documents by type, date, or category based on established project guidelines.</li><li>Operate scanning equipment (e.g., flatbed or high-speed scanners) to digitize records accurately and efficiently.</li><li>Review scanned images for clarity, completeness, and legibility; re-scan as needed to ensure quality.</li><li>Index and name files using predefined naming conventions or metadata standards.</li><li>Upload scanned files to a secure digital repository or document management system (e.g., SharePoint, DocuWare, Laserfiche).</li><li>Maintain confidentiality and handle sensitive or confidential documents in accordance with data protection policies.</li><li>Track project progress, complete logs or checklists, and report any issues or discrepancies to the supervisor.</li><li>Follow standard operating procedures (SOPs) and contribute to maintaining an organized and efficient scanning workspace.</li></ul><p><br></p>
Robert Half is seeking a permanent fully onsite Lead Data Administrator in the Lafayette, LA area. The Administrator is responsible for designing, building, and maintaining healthcare data exchange interfaces to ensure secure, reliable, and seamless communication between disparate systems. This role plays a critical part in supporting interoperability across platforms and maintaining compliance with healthcare data standards and regulations. This position offers growth potential, excellent benefits and a competitive compensation package.
We are looking for an experienced Data Warehouse Analyst to join our team in Virginia Beach, Virginia. In this contract-to-permanent role, you will play a pivotal part in optimizing database operations and supporting both virtualized and on-premises SQL Server environments. This position offers an excellent opportunity to contribute to modernization efforts while leveraging your technical expertise in data warehousing.<br><br>Responsibilities:<br>• Analyze and redesign existing SQL Server processes to enhance efficiency and reliability.<br>• Develop and implement best practices for database administration and performance optimization.<br>• Review and improve batch file execution strategies to ensure seamless operations.<br>• Collaborate with internal teams to support upgrades and modernization initiatives, including SQL Server 2025.<br>• Monitor, maintain, and troubleshoot SQL Server databases across virtual and physical environments.<br>• Document workflows and provide training to ensure a smooth transition during system upgrades.<br>• Create and manage ETL processes using SSIS to streamline data integration and transformation.<br>• Utilize T-SQL for advanced querying and database management tasks.<br>• Support virtualized environments, such as VMware or Hyper-V, to facilitate database operations.
We are looking for a skilled Project/Program Manager to lead and manage UX-focused initiatives within a dynamic healthcare environment. This long-term contract position is based in Oakland, California, and offers the opportunity to collaborate with cross-functional teams to ensure projects are delivered on time and within budget. The ideal candidate will have experience working with UX teams and a strong ability to coordinate efforts across multiple stakeholders.<br><br>Responsibilities:<br>• Develop and implement detailed project plans to achieve specific goals and milestones.<br>• Collaborate with management, production teams, and marketing staff to align project specifications and procedures.<br>• Monitor budgets and provide accurate cost estimates for project deliverables.<br>• Schedule and oversee project timelines to ensure deadlines are met efficiently.<br>• Facilitate communication between UX design, content research, publishing teams, and internal stakeholders.<br>• Participate in scrum meetings with product managers and IT teams, bringing UX perspectives into discussions.<br>• Utilize tools such as Smartsheet, Jira, and Planview to track project progress and resource allocation.<br>• Support strategic planning by optimizing methods, processes, and workflows.<br>• Ensure quality assurance by reviewing deliverables and maintaining high standards throughout the project lifecycle.
<p>We are looking for a dedicated Software Engineering Manager to oversee the development of embedded software for digital power control systems in Greater Cleveland, Ohio. This role requires a strong technical background combined with leadership skills to guide a team of engineers in delivering high-quality solutions. The ideal candidate will collaborate across departments to ensure seamless integration of software and hardware, driving innovation in real-time embedded systems.</p><p><br></p><p>Responsibilities:</p><p>• Lead the creation and implementation of embedded software for digital power control systems, ensuring high power output in DC and AC formats.</p><p>• Design and develop firmware for real-time control using MCUs, DSPs, or FPGAs, leveraging C/C++ or similar low-level programming languages.</p><p>• Supervise and mentor a team of engineers, conducting code reviews, providing technical guidance, and evaluating performance.</p><p>• Collaborate with hardware, systems, and product teams to establish software requirements and interface specifications.</p><p>• Promote best practices in embedded software development, including version control, unit testing, and comprehensive documentation.</p><p>• Manage the entire software development lifecycle, from initial concept through production and ongoing support.</p><p>• Debug and troubleshoot complex embedded systems in laboratory settings to ensure optimal functionality.</p><p>• Travel occasionally, up to 10%, for project-related needs or collaboration.</p><p>• Stay updated on advancements in embedded systems and integrate innovative solutions into projects.</p>
<p><strong>About the Role</strong></p><p>We are seeking a highly skilled <strong>Software Engineer</strong> with expertise in <strong>C++ development, RESTful API design, and SQL databases</strong>. This role will focus on building and maintaining scalable applications and services that integrate seamlessly across platforms. The ideal candidate is a problem-solver with strong technical skills and a passion for developing efficient, high-performance software solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain applications using <strong>modern C++</strong></li><li>Build and optimize <strong>RESTful APIs</strong> for high-availability systems</li><li>Develop, manage, and optimize <strong>SQL queries, procedures, and database structures</strong></li><li>Collaborate with cross-functional teams to define requirements and deliver solutions that meet business needs</li><li>Troubleshoot, debug, and resolve performance bottlenecks in applications and databases</li><li>Write clean, maintainable, and well-documented code</li><li>Participate in code reviews and contribute to best practices across the engineering team</li></ul><p><br></p>
<p>We are looking for a talented Production Designer to join our team in Seattle, Washington. In this long-term contract position, you will play a key role in transforming complex ideas into visually compelling designs. This role requires a creative individual with a strong attention to detail and the ability to deliver high-quality production work that aligns with established creative direction.</p><p><br></p><p>Responsibilities:</p><p>• Design and produce PowerPoint presentations, infographics, and other materials to effectively communicate complex data in an accessible way.</p><p>• Develop pitch decks, case studies, and eBooks, ensuring alignment with the provided creative direction.</p><p>• Maintain consistency in design elements across various deliverables, addressing discrepancies and asking clarifying questions when needed.</p><p>• Collaborate with team members to ensure that all production assets meet brand standards and project goals.</p><p>• Utilize Adobe Creative Cloud tools and Figma to create and refine visual elements.</p><p>• Ensure all deliverables are completed on time and meet the highest quality standards.</p><p>• Adapt designs based on feedback while maintaining attention to detail and creative integrity.</p><p>• Identify opportunities to enhance the visual impact of materials within the scope of the project.</p>
We are looking for an experienced Business Analyst to join our team in Fort Washington, Pennsylvania. This role involves serving as a critical link between business stakeholders and IT teams to ensure seamless communication and effective solutions. As part of a long-term contract, you will analyze business processes, gather requirements, and contribute to the design and implementation of systems that enhance organizational efficiency.<br><br>Responsibilities:<br>• Act as a liaison between business units and IT teams, ensuring clear communication and alignment on project goals.<br>• Facilitate requirements gathering sessions to identify system needs and propose effective solutions.<br>• Create detailed project documentation, including business requirements, functional designs, and user stories.<br>• Collaborate with developers and QA teams to support the design, development, and testing of system enhancements.<br>• Analyze current business processes and recommend improvements or new system functionalities.<br>• Assist in sprint planning within an agile framework, including the creation of acceptance criteria and testing support.<br>• Coordinate project tasks and ensure timely completion to meet deadlines.<br>• Conduct user experience analysis to identify areas for system optimization and improved functionality.<br>• Provide ongoing support for software implementation and enhancement initiatives.<br>• Manage small project teams and contribute to the overall project success.
<p>We are seeking a skilled <strong>ERP/CRM Developer</strong> to support HR operations and IT teams in optimizing and maintaining enterprise systems. In this long-term contract role, you will play a key part in designing, developing, and supporting HR-related applications that enhance efficiency and improve workflows.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain custom reports, dashboards, and system integrations.</li><li>Implement functional improvements aligned with organizational goals.</li><li>Serve as a primary technical resource for HR applications, collaborating with stakeholders and external vendors as needed.</li><li>Troubleshoot and resolve issues including user access, data inconsistencies, and system performance.</li><li>Partner with HR and IT teams to evaluate new features and apply them to current and future business needs.</li><li>Identify root causes of recurring incidents and deploy tested solutions.</li><li>Oversee system upgrades and coordinate approval for change requests.</li><li>Monitor system performance and recommend process improvements.</li><li>Test and validate application updates to ensure reliability.</li><li>Provide technical support for data-related queries and reporting needs.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Strong technical background in ERP/CRM system development and support.</li><li>Experience working with HR systems and business processes preferred.</li><li>Ability to troubleshoot, analyze, and implement system enhancements.</li><li>Excellent communication and collaboration skills across technical and functional teams.</li></ul><p><br></p>
We are looking for an experienced Database Administrator to join our team in New Haven, Connecticut. This is a long-term contract position within the life insurance industry, offering the opportunity to work on critical database systems and contribute to the optimization of data management processes. The ideal candidate will possess strong technical expertise and a commitment to ensuring the reliability and performance of database environments.<br><br>Responsibilities:<br>• Manage the full lifecycle of database administration, focusing primarily on DB2 Z/OS and DB2 environments.<br>• Utilize tools and applications such as DB2, SQL Server, Snowflake, and VI Editor (Linux) to perform database management tasks.<br>• Develop and maintain stored procedures and scripts in relational database environments.<br>• Implement performance tuning techniques to optimize database operations and ensure system efficiency.<br>• Schedule and monitor database processes using Cron scheduling and other relevant tools.<br>• Collaborate with cross-functional teams to support database requirements and resolve technical challenges.<br>• Leverage tools like Mainview and other mainframe editors to maintain and monitor database systems.<br>• Ensure data integrity and security across all platforms, adhering to organizational policies.<br>• Provide technical expertise in Azure SQL Database, MySQL, and Microsoft SQL for ongoing projects.
We are looking for a skilled Workday Finance Administrator to oversee the stabilization and optimization of our Workday Financials platform. This role requires a deep understanding of Workday Financials modules, collaboration with stakeholders, and the ability to independently manage complex assignments. The successful candidate will play a key role in ensuring the system operates efficiently while driving enhancements that align with organizational goals.<br><br>Responsibilities:<br>• Lead stabilization efforts and implement continuous improvements across Workday Financials modules, ensuring optimal system performance.<br>• Design, configure, and optimize modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Procurement, Banking & Settlement, and Financial Reporting.<br>• Collaborate with finance leadership and technical teams to ensure seamless implementation, testing, training, and post-go-live support.<br>• Serve as the primary architect for Workday Financials solutions, delivering functional designs and best practices.<br>• Facilitate testing phases, user training, and deployment activities to promote adoption and system quality.<br>• Manage integrations between Workday Financials and third-party systems, troubleshooting and optimizing as needed.<br>• Stay updated on Workday Community releases and industry trends to inform system improvements.<br>• Conduct post-implementation support, identifying opportunities for enhancements and ensuring robust security configurations.<br>• Provide expert guidance on system architecture, security configurations, and compliance frameworks.<br>• Engage with stakeholders to document and deliver solutions that address business needs effectively.
<p>Robert Half is seeking a <strong>skilled Server Administrator</strong> with experience in <strong>Microsoft 365 migrations, VMware environments, and cloud/server infrastructure</strong>. This role supports a critical IT environment with responsibilities spanning systems administration, cloud deployments, backup solutions, and collaboration with technical teams.</p><p><br></p><p><strong>Contract Duration:</strong> 6 months (potential to extend)</p><p> <strong>Schedule:</strong> Monday – Friday, 8am–5pm</p><p> <strong>Location:</strong> Hybrid in Seattle, Washington</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Microsoft 365 & Cloud Platform Management:</strong></p><ul><li>Lead or support enterprise migrations to Microsoft 365, including Exchange Online, SharePoint Online, and OneDrive for Business.</li><li>Administer Microsoft 365 tenant settings, including security and compliance (DLP, MFA, etc.).</li><li>Support Teams administration and SharePoint permissions.</li><li>Provide Tier 2/3 support for M365-related issues and assist end-user training/documentation.</li></ul><p><strong>VMware & Virtualization:</strong></p><ul><li>Administer and maintain VMware vSphere environments (configuration, patching, tuning).</li><li>Manage virtual machines and monitor host/server health for high availability.</li></ul><p><strong>Server & Infrastructure Support:</strong></p><ul><li>Maintain physical and virtual Windows server environments.</li><li>Administer and troubleshoot Active Directory, Group Policy, DNS, and DHCP.</li><li>Deploy and support physical server hardware (Dell, HP, Lenovo, etc.).</li></ul><p><strong>Cloud Deployments & Backup Solutions:</strong></p><ul><li>Assist in planning and executing cloud/hybrid infrastructure projects (Azure, AWS, or private cloud).</li><li>Manage document and system backup solutions (e.g., Veeam, Commvault).</li><li>Perform routine backup testing and disaster recovery planning.</li></ul><p><strong>System Monitoring & Documentation:</strong></p><ul><li>Monitor performance, respond to system alerts, and patch systems to ensure uptime.</li><li>Document procedures, maintenance plans, and system changes</li></ul>
<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
<p>We are looking for a skilled Internal Communications/Graphic Designer/Writer to join our team in Pasadena, California. This is a Contract-to-permanent position, offering an exciting opportunity to contribute to creative projects while working in a dynamic environment. The ideal candidate will excel in both design and communication, bringing innovative ideas to life through various mediums.</p><p><br></p><p>Responsibilities:</p><p>• Create visually compelling designs using Adobe Creative Suite, including Photoshop, Illustrator, and other tools.</p><p>• Develop engaging content for internal communications and marketing materials.</p><p>• Collaborate on copywriting projects, including external communications and journalism efforts.</p><p>• Utilize WordPress to design and manage web content effectively.</p><p>• Produce high-quality brochures and other print materials that align with branding guidelines.</p><p>• Apply AP or Chicago writing styles when necessary to meet project requirements.</p><p>• Design graphics and layouts on PC platforms, ensuring compatibility and efficiency.</p><p>• Adapt creative approaches to fit the needs of industries such as construction.</p>
<p>We are looking for an experienced IT Business Analyst to join our team in the Tampa, FL office location a, on a Contract-to-Permanent basis. In this role, you will collaborate with stakeholders to deliver effective business solutions, focusing on claims systems and processes. Your work will involve gathering requirements, analyzing systems, configuring changes, and ensuring seamless integration across departments.</p><p><br></p><p>Responsibilities:</p><p>• Gather and document detailed business requirements to support claims administration systems.</p><p>• Create and maintain comprehensive documentation on system functionality and processes.</p><p>• Collaborate with Quality Analysts to develop and execute test cases, ensuring system changes align with business needs.</p><p>• Conduct systems analysis and testing to identify and resolve application issues.</p><p>• Coordinate and communicate system changes, including demos, with internal departments and external stakeholders.</p><p>• Perform UI-based configuration changes to enhance system functionality and usability.</p><p>• Build strong relationships with Claims management and other key stakeholders to align project goals.</p><p>• Partner with development teams to ensure seamless integration and proper implementation of system updates.</p><p>• Provide detailed answers to technical and functional questions from team members during project execution.</p>
We are looking for a dedicated Systems Administrator to join our team in Livonia, Michigan. This Contract-to-permanent position offers an excellent opportunity to provide technical support and manage IT systems in a collaborative and fast-paced environment. The role requires a hands-on approach to resolving issues, maintaining systems, and delivering exceptional service to end users.<br><br>Responsibilities:<br>• Provide timely and effective technical support to end users across various client organizations.<br>• Manage user accounts within Microsoft Entra ID and on-premises Active Directory environments.<br>• Set up, maintain, and troubleshoot workstations, including performing wipes and rebuilds as needed.<br>• Configure and resolve issues related to printer connections and functionality.<br>• Assist remote users with connectivity and technical challenges, ensuring smooth operations.<br>• Implement and troubleshoot remote connectivity solutions using tools such as VMware and Microsoft Azure.<br>• Respond to incoming support calls and tickets, adhering to established service-level agreements (SLAs).<br>• Maintain thorough and accurate documentation of support activities in the ticketing system.<br>• Participate in on-call rotations to ensure consistent availability for urgent technical needs.
We are looking for a dynamic and experienced Director of Technical Program Management to lead the development and delivery of innovative products from concept to launch. This role will require exceptional leadership, planning, and operational skills to manage complex hardware and software projects in a fast-paced, startup environment. By collaborating across multiple teams and managing external vendors, you will ensure that all programs meet the highest standards of quality, timeliness, and budgetary goals.<br><br>Responsibilities:<br>• Develop comprehensive technical program plans, including defining scope, budgets, schedules, and key deliverables.<br>• Lead cross-functional teams, including engineering, operations, and marketing, to ensure successful product launches.<br>• Drive the end-to-end development of hardware and software products, creating and optimizing processes as needed.<br>• Manage vendor relationships, including negotiations and ensuring timely and cost-effective delivery of prototypes and supplies.<br>• Oversee product operations, such as prototype builds, supply chain coordination, and production readiness.<br>• Monitor project progress, identify potential risks, and implement corrective actions to meet deadlines and budgets.<br>• Act as a hands-on contributor when necessary, solving complex technical and operational challenges.<br>• Ensure alignment of all technical programs with company objectives and provide regular updates to stakeholders, including executives.<br>• Establish and maintain accountability across teams to achieve program milestones and goals.
Senior DevOps Engineer – Azure Infrastructure Memphis, TN (100% Onsite) Contract-to-permanent or Direct permanent Third-Party Candidates Not Accepted <br> <br> We are hiring a Senior DevOps Engineer with deep expertise in Azure infrastructure, automation, and container orchestration. This is a hands-on, onsite-only role focused on delivering scalable, secure, and automated cloud environments. <br> Responsibilities: Automate infrastructure provisioning using Terraform, PowerShell, Azure CLI, and ARM templates. Deploy and manage Kubernetes clusters (AKS, Rancher K3os) for containerized workloads. Build and maintain CI/CD pipelines across hybrid environments. Lead cloud migration efforts using Azure Site Recovery and Azure Resource Manager. Implement backup and disaster recovery strategies using Cohesity and Veeam. Manage VMware ESXi, Cisco UCS, and HyperFlex environments. Enforce cloud security and compliance standards. Collaborate with cross-functional teams to align infrastructure with business goals. Document architecture and provide executive-level reporting.
<p>The Data Operations & Automation Specialist is responsible for optimizing the use of internal and external data across the organization’s core financial systems. This role manages data exchanges, ensures seamless integration with third-party platforms, and supports the development of business intelligence (BI) solutions. The Specialist leads automation initiatives, oversees accurate and timely reporting, and provides technical expertise to enable data-driven decision-making across the organization.</p><p><br></p><p>Essential Duties & Responsibilities</p><ul><li>Oversee and support the organization’s core financial system, including monitoring performance, resolving issues, and ensuring compliance with security standards.</li><li>Serve as the primary point of contact for users, providing guidance, troubleshooting, and technical expertise.</li><li>Lead the implementation of Robotic Process Automation (RPA) and Digital Process Automation (DPA), including process discovery, scripting, testing, deployment, and support.</li><li>Collaborate with cross-functional teams to analyze data and processes, supporting data-driven decision-making.</li><li>Develop, automate, and maintain BI reporting solutions to provide actionable insights.</li><li>Identify opportunities for automation and streamline manual processes through scripting and system enhancements.</li><li>Manage data transfers and integrations between core systems, third-party applications, and internal platforms.</li><li>Support and maintain SQL databases for server-based applications.</li><li>Test and maintain disaster recovery processes to ensure business continuity.</li><li>Assist in evaluating, testing, and deploying new hardware and software systems.</li><li>Partner with departments to design and deploy reports and dashboards that enhance operational efficiency.</li></ul><p><br></p>
We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
We are looking for an experienced ERP/CRM Consultant to join our team in Fairless Hills, Pennsylvania. In this long-term contract position, you will play a vital role in implementing and optimizing ERP and CRM systems, ensuring seamless alignment with business needs. Your expertise will contribute to the successful execution of strategic initiatives and the delivery of high-quality solutions.<br><br>Responsibilities:<br>• Lead the implementation and customization of ERP and CRM systems to align with organizational requirements.<br>• Collaborate with stakeholders to gather, analyze, and document business requirements.<br>• Develop and execute client-side scripting to enhance system functionality and user experience.<br>• Manage data migration processes, including extraction, mapping, transformation, and validation.<br>• Configure system settings and modules to meet project specifications.<br>• Create and maintain detailed documentation, including Business Requirement Documents (BRDs).<br>• Integrate APIs to enable seamless communication between systems and applications.<br>• Provide technical support and troubleshooting for ERP/CRM systems.<br>• Conduct regular system audits and performance testing to ensure optimal functionality.<br>• Train end-users and provide ongoing support to ensure successful system adoption.
