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48 results for Information Technology jobs

Information Technology, Support

Minneapolis, MN
onsite
Temporary / Contract
17 - 20 USD / Hourly
We are looking for a detail-oriented Hardware Management Support Analyst to support the delivery, upkeep, and recovery of employee technology across the organization in Golden Valley, Minnesota. This Long-term Contract position focuses on providing a dependable, service-driven experience by ensuring laptops and related equipment are prepared, assigned, maintained, and returned in alignment with company standards. The ideal candidate brings strong organizational skills, a customer-first mindset, and the ability to manage hardware requests efficiently while maintaining security and asset accuracy. Responsibilities: • Oversee the day-to-day movement of laptops, monitors, docks, and other end-user equipment from initial assignment through refresh and final retirement. • Coordinate hardware requests from submission to completion, ensuring approvals, setup, delivery, and communication are handled within established service timelines. • Prepare devices for use by imaging, configuring, and testing hardware according to enterprise requirements for software, security controls, and connectivity. • Provide front-line assistance for basic device-related issues and work closely with service desk or walk-up support teams to resolve or escalate concerns appropriately. • Maintain accurate records in asset tracking systems so inventory status, ownership, and lifecycle details remain current and reliable. • Apply company policies related to security, data protection, and equipment return procedures for employee departures, leave events, and role changes. • Monitor recurring support challenges and recommend practical improvements that strengthen operational efficiency and the end-user experience.
2026-04-24T00:00:00Z

Director of Information Technology

Westerville, OH
onsite
Permanent / Full Time
150000 - 190000 USD / Yearly
We are looking for an experienced IT Director to guide enterprise technology operations and provide high-level leadership across service delivery, governance, and long-term planning. This role is based in Westerville, Ohio, and is suited for a strategic leader who strengthens operational performance through teams, partners, and disciplined oversight. The ideal candidate will bring a strong background in regulated environments and a proven ability to align technology operations with business priorities, risk controls, and organizational growth. Responsibilities: • Direct enterprise IT operations with a focus on stability, performance, security, and compliance across the organization. • Lead the IT function by setting priorities, assigning accountability, and developing managers and team leaders to execute effectively. • Oversee technology budgeting, forecasting, expense management, and financial decision-making to ensure responsible use of resources. • Prepare for and support audits, regulatory reviews, and control assessments by maintaining strong operational readiness and risk awareness. • Manage relationships with external service providers, monitoring service levels, performance metrics, and contractual commitments. • Strengthen core IT service management practices, including incident response, change control, problem resolution, and asset oversight. • Create executive-level reporting that communicates service health, operational risks, and overall technology effectiveness. • Partner with senior business leaders to shape and deliver technology roadmaps that support growth, scalability, and operational efficiency. • Drive organizational and process improvements by evaluating current operating models and leading meaningful change initiatives. • Track developments in technology, compliance, and industry practices to inform operational strategy and future planning.
2026-04-28T00:00:00Z

IT Tech

Antioch, TN
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
Our client is seeking an IT Support Technician to provide hands-on technical and administrative support for end-user systems and workplace technology. This role is responsible for supporting laptops, printers, network-connected devices, and core business applications while serving as a primary point of contact for first-level technical support. Key Responsibilities<ul><li>Provide day-to-day technical support for end users, including first-level troubleshooting of hardware, software, and connectivity issues</li><li>Configure, deploy, maintain, and repair laptops and peripheral devices</li><li>Perform workstation administration across Windows-based platforms</li><li>Create and manage user accounts in Active Directory and email systems</li><li>Install, configure, and maintain user workstations and business applications</li><li>Add systems to the network and domain; manage file and folder permissions</li><li>Install software updates, patches, and perform preventative maintenance</li><li>Support and troubleshoot network-connected devices including laser printers, Zebra printers, and barcode scanners</li><li>Assist with cabling and cabling projects as needed</li><li>Document technical processes, procedures, and issue resolutions</li><li>Partner with the Systems Administrator on troubleshooting network and server issues as needed</li></ul>
2026-04-28T00:00:00Z

Information Systems Analyst

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
The Information Systems Analyst plays a critical role in supporting and modernizing internal systems, with a strong emphasis on SQL development, data optimization, and system integration. This role works closely with business and executive stakeholders to enhance internal portals, streamline data workflows, and support technology modernization initiatives in a fast‑changing environment.The ideal candidate has deep hands‑on SQL experience, strong analytical skills, and the ability to communicate clearly with non‑technical stakeholders.Key Responsibilities<ul><li>Design, write, optimize, and maintain complex SQL queries, views, stored procedures, and data models</li><li>Analyze and clean existing SQL code to improve performance, reliability, and data integrity</li><li>Support and enhance internal systems and portals through data analysis and backend improvements</li><li>Develop and integrate APIs to support system interoperability and data exchange</li><li>Collaborate with application and web development teams on backend functionality</li><li>Support PHP‑based applications, including Laravel frameworks</li><li>Work with relational databases such as MySQL and PostgreSQL</li><li>Gather requirements from business and executive stakeholders and translate them into technical solutions</li><li>Document system logic, data flows, and technical processes</li><li>Operate effectively in a dynamic, evolving environment with shifting priorities</li></ul>
2026-04-30T00:00:00Z

Information Systems Analyst

Coconut Creek, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
This role is responsible for optimizing an existing customer‑facing portal with a strong emphasis on SQL performance, backend development, and API integrations. The developer will work hands‑on with databases and application logic, supporting enhancements, improvements, and ongoing maintenance in a fast‑paced, stakeholder‑driven environment.Project Description / Job Duties<ul><li>Optimize and enhance an existing web portal to improve performance, reliability, and usability</li><li>Analyze, refactor, and clean complex SQL queries to improve database efficiency and data integrity</li><li>Develop, integrate, and maintain APIs to support application functionality and data exchange</li><li>Perform hands‑on PHP and Laravel development to support backend services and business logic</li><li>Collaborate with front‑end and back‑end components to ensure seamless system integration</li><li>Support ongoing enhancements, bug fixes, and performance tuning across the application stack</li><li>Work closely with business and technical stakeholders to understand requirements and deliver solutions</li><li>Adapt quickly to changing priorities and evolving project needs</li></ul>
2026-04-10T00:00:00Z

IT Systems Analyst

Atlanta, GA
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
A growing organization is seeking an IT Systems Analyst to provide hands-on, Tier 1 support across a dynamic end-user environment. This role is ideal for a self-starter who thrives in a fast-paced setting, supporting a mix of Mac and PC users while helping drive onboarding, troubleshooting, and day-to-day IT operations. Key Responsibilities Provide Tier 1 support for hardware, software, mobile devices (iOS), and network-related issues Troubleshoot and resolve high-volume tickets across Windows, Mac OS, and Microsoft 365 environments Support new permanent onboarding, including account setup and equipment provisioning Manage user accounts in Active Directory and assist with offboarding processes Perform software installations, system updates, and routine maintenance Maintain IT inventory and documentation Deliver basic end-user training and create support materials Escalate complex issues to senior IT staff as needed
2026-04-23T00:00:00Z

Technology Services Manager

Sleepy Eye, MN
onsite
Permanent / Full Time
125000 - 160000 USD / Yearly
We are looking for a Technology Services Manager to lead infrastructure, cybersecurity, end-user technology, and service support operations for a manufacturing organization near Mankato, MN. This position will guide technical strategy, strengthen day-to-day IT performance, and drive technology initiatives that support business growth and operational reliability. The role also provides leadership to internal team members and external service partners while helping advance the company’s long-term technology capabilities. Responsibilities:• Direct the performance, availability, and security of core infrastructure, business systems, productivity platforms, and service desk operations.• Lead technology projects from planning through execution, serving as either the primary project manager or a key contributor on cross-functional initiatives.• Partner with business and IT stakeholders to assess future technology needs and implement practical strategies that improve organizational maturity.• Oversee cybersecurity practices, monitoring tools, and risk controls to protect company systems, data, and user environments.• Supervise, coach, and develop technical staff while managing the work and expectations of third-party service providers.• Establish priorities for infrastructure and support activities, balancing daily operational needs with strategic improvement efforts.• Coordinate deployment and administration of enterprise tools such as cloud services, collaboration platforms, network technologies, and endpoint environments.• Communicate technical plans, progress, and issues clearly to both technical teams and non-technical business leaders.
2026-04-22T00:00:00Z

ICT Systems Technician – Level I

Waterbury, CT
onsite
Permanent / Full Time
44000 - 45000 USD / Yearly
We are looking for a motivated IT Technician – Level I to provide exceptional technical support and assistance to end users. Based in Waterbury, Connecticut, this role involves troubleshooting, maintaining, and configuring hardware, software, and audio/visual equipment. The ideal candidate will have a strong customer service mindset, excellent communication skills, and the ability to adapt to a collaborative and dynamic environment. Responsibilities:• Set up and dismantle computer and audio/visual equipment for meetings, events, and classroom activities as requested.• Log and manage all technical support requests using a ticketing system to ensure timely resolution and maintenance tracking.• Install and configure new devices, ensuring they are added to Active Directory Domain and/or Azure Autopilot.• Maintain and update antivirus software, offering guidance and troubleshooting assistance to users.• Prepare and organize computer labs in buildings and offices.• Assist users with the setup and operation of audio/visual equipment for events in public spaces.• Monitor and manage inventory, recommending repairs, replacements, or storage of equipment as needed.• Communicate effectively with end users to address technology-related concerns and scheduling requirements.• Follow organizational policies, including dress codes and procedural guidelines, while taking on additional responsibilities as assigned.
2026-04-20T00:00:00Z

ICT Systems Technician – Level I

Waterbury, CT
onsite
Permanent / Full Time
44000 - 45000 USD / Yearly
We are looking for a skilled IT Systems Technician – Level I to provide exceptional technical support. Based in Waterbury, Connecticut, this role involves troubleshooting hardware and software issues, maintaining computer systems, and assisting with audio/visual setups for events. The ideal candidate will excel in delivering timely solutions while maintaining excellent customer service and attention to detail. Responsibilities:• Set up and dismantle computers and audio/visual equipment for meetings and events as needed.• Log and manage all technical support requests using a ticketing system to monitor workflows and maintenance needs.• Install, configure, and integrate new devices into Active Directory Domains and/or Azure Autopilot.• Prepare and maintain computer labs, offices, and systems by ensuring proper setup and functionality.• Provide training and assistance to users in operating audio/visual equipment and other technology tools.• Manage antivirus software and assist users with resolving application or hardware-related issues.• Maintain an inventory of technology equipment and recommend repairs, replacements, or upgrades as necessary.• Communicate effectively with users to assess their technology requirements and provide solutions.• Adhere to organizational policies, including dress code, conduct, and procedural guidelines, while taking on additional responsibilities as needed.
2026-04-20T00:00:00Z

PC Technician

Penns Grove, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a PC Technician to support hardware deployment, troubleshooting, and workstation setup in Penns Grove, New Jersey. This Long-term Contract position is ideal for someone who is hands-on, detail-oriented, and comfortable working with a range of computer equipment and peripherals. The role focuses on maintaining reliable desktop and device performance while ensuring users have properly configured technology for daily operations. Responsibilities: • Install, configure, and maintain desktop computers, laptops, and related hardware across the site. • Diagnose and resolve equipment issues involving workstations, peripherals, and other end-user devices. • Set up and organize cabling for computers, monitors, and connected hardware to ensure clean and functional installations. • Provide technical support for Dell and Apple devices, including basic repairs, replacements, and configuration updates. • Perform hardware upgrades and component replacements such as memory, drives, and accessories when needed. • Track equipment status, document completed work, and maintain accurate records of hardware activities. • Assist with device rollouts, workstation moves, and other onsite technical support tasks as assigned.
2026-05-01T00:00:00Z

PC Technician

Dallas, TX
onsite
Temporary / Contract
23.75 - 26.5 USD / Hourly
We are looking for a Technician to provide on-site support for electronic pollbooks during Election Day in Dallas, Texas. This role supports post-election operations by receiving, inspecting, and processing returned election equipment. This role ensures all equipment is accurately accounted for, documented, and properly prepared for future use. Technicians work in a fast-paced warehouse environment, handling high volumes of equipment while identifying any damage or missing components. Ideal candidates are detail-oriented, reliable, and comfortable with physical, hands-on work in a team setting. Position required boxing up, lifting, moving the boxes of poll pads as well.
2026-04-16T00:00:00Z

PC Technician

Nashville, TN
onsite
Temporary / Contract
19.5 - 21 USD / Hourly
Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company. Key Responsibilities:<ol><li>Hardware Support: Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li>Software Installation: Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li>Technical Support: Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li>Hardware Maintenance: Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li>Inventory Management: Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li>User Training: Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li>Documentation: Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li>Security Compliance: Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol>
2026-05-05T00:00:00Z

PC Technician

Des Moines, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a detail-oriented PC Technician to assist with a major office relocation project in Des Moines, Iowa. This Contract position involves setting up IT workstations and displays, as well as handling specialized tasks related to TVs and projectors. The ideal candidate will be a quick learner with a basic understanding of hardware and installation processes. Responsibilities: • Disassemble IT workstations and prepare them for transportation. • Load and transport equipment from the current office to the new location. • Deliver and organize boxes and equipment to assigned workstations on designated floors. • Reinstall and reconnect IT hardware, including docking stations and network cables, at new workstations. • Conduct follow-up visits to ensure all setups are completed as needed. • Assist with removing, relocating, and reinstalling TVs and projectors, including mounting and dismounting displays. • Use provided tools to complete installation tasks efficiently and accurately. • Follow guidance and training provided at the start of each day to ensure tasks are performed correctly.
2026-05-08T00:00:00Z

Data center Technicians|

Indianapolis, IN
onsite
Temporary / Contract
33 - 35 USD / Hourly
* This role is responsible for delivering and supporting technical training programs for employees, ensuring effective onboarding, skill development, and knowledge retention. * The position facilitates instructor-led and hands-on training, labs, and assessments using approved materials, while providing remediation and individualized support to meet learning objectives. * The trainer collaborates closely with other trainers, managers, and leadership to assess training needs, coordinate schedules, maintain facilities and equipment, and contribute to the development and continuous improvement of training content. * Responsibilities also include documenting trainee performance, tracking and reporting training data, staying current on data center and telecommunications best practices, and clearly communicating complex or sensitive information. * Occasional travel may be required
2026-05-01T00:00:00Z

Technical Business Systems Analyst

Honolulu, HI
onsite
Temporary / Contract
30 - 50 USD / Hourly
We are looking for a Technical Business Systems Analyst to support key initiatives within a financial services environment. This long-term contract opportunity is ideal for a detail-oriented individual who combines business analysis, project coordination, and technical insight to help teams work effectively across departments and vendor partners. The role requires strong documentation, thoughtful research, and the ability to communicate complex topics clearly to both technical and non-technical audiences. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Partner with internal teams and external vendors to coordinate priorities, resolve issues, and keep business and technology efforts aligned.• Evaluate existing business applications and recommend practical enhancements that improve usability, performance, and operational efficiency.• Conduct in-depth research and produce clear documentation, including process flows, requirements, status updates, and supporting analysis.• Track system and application performance, identify trends or concerns, and escalate or address issues in a timely manner.• Lead or support training activities for staff, helping team members build knowledge and adopt tools and processes effectively.• Assess business needs and translate them into actionable plans, requirements, and project deliverables.• Facilitate communication across cross-functional groups to ensure project objectives, timelines, and expectations remain clear.• Contribute to project management and business analysis efforts by organizing tasks, maintaining records, and supporting continuous improvement initiatives.
2026-05-07T00:00:00Z

VP of Technology

Portland, OR
onsite
Temporary / Contract
90 - 100 USD / Hourly
Robert Half is seeking an experienced Interim Vice President of Technology to provide executive-level leadership during a critical period of technology assessment, stabilization, and strategic planning for a large mission-driven organization. This interim leader will evaluate the current technology landscape, identify operational gaps and risks, and help shape a practical multi-year technology roadmap aligned with organizational priorities and future growth. This position is a temporary contract with the potential to extend or convert and is 100% Onsite in Portland, OR. Apply Now! Duration: 4 month contract with potential to extend or convertLocation: 100% Onsite in Portland, OR Schedule: Monday - Friday 8 to 5pm PST Job Responsibilites:<ul><li>Lead a comprehensive assessment of the current technology environment, including systems, integrations, governance, and team structure </li><li>Partner with a third-party advisory firm to develop a 3–5 year technology roadmap aligned with organizational goals </li><li>Evaluate recent enterprise system implementations and integrations to identify optimization opportunities </li><li>Provide executive leadership to internal IT staff, contractors, and consulting partners </li><li>Oversee technology vendors and integration partners, including managing upcoming partner transitions </li><li>Serve as a strategic advisor to executive leadership on technology priorities, investments, and sequencing </li><li>Balance immediate operational needs with long-term strategic initiatives </li><li>Support documentation, reporting, training, and change management efforts across departments </li><li>Help define the long-term technology leadership structure and prepare for a permanent executive hire </li></ul>
2026-05-08T00:00:00Z

IT Support | Desktop | Hardware Technician

Postville, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Our growing client is seeking a customer-focused Tier 1 Helpdesk Analyst to serve as the first point of contact for technical support across the organization. In this role, you’ll handle day-to-day user issues, triage and resolve tickets efficiently, and escalate more complex matters while gaining hands-on exposure to modern infrastructure, cloud, security, and networking technologies. This is an excellent opportunity for someone looking to build a strong IT foundation while working alongside experienced engineers in a collaborative environment. Key Responsibilities<ul><li>Provide first-line technical support for end users, including printer issues, login problems, screen/display issues, and general workstation troubleshooting</li><li>Manage and resolve helpdesk tickets across multiple systems, ensuring timely updates and resolution</li><li>Support core IT platforms including Active Directory, Azure, Microsoft 365, and telephony systems</li><li>Perform user and device support using Entra ID (Azure AD) and Intune, including access, device enrollment, and basic policy troubleshooting</li><li>Troubleshoot and support Windows desktops and Windows Server environments</li><li>Assist with routine infrastructure tasks such as system reboots, backups, and basic maintenance</li><li>Provide initial support or exposure to Hyper‑V environments and SQL maintenance tasks, escalating as needed</li><li>Identify, assign, and escalate security-related tickets to the appropriate teams</li><li>Support and escalate network-related issues involving Cisco switches and Fortinet firewalls</li><li>Document incidents, resolutions, and procedures to improve response efficiency and knowledge sharing</li></ul>
2026-05-01T00:00:00Z

IT Systems/Network Administrator

Sarasota, FL
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
Looking at setting up interviews with our candidates and our client here in the last week of April '26, 1st week of May '26. We are looking for an IT Systems/Network Administrator to support reliable, secure, and efficient technology operations for the organization. This role oversees core infrastructure, telecommunications, user support, and system availability while helping maintain strong cybersecurity practices across the environment. The ideal candidate combines hands-on technical administration with a service-oriented approach, ensuring employees have the tools, access, and guidance needed to work effectively. Responsibilities:• Administer servers, network devices, telecommunications systems, and related infrastructure to keep daily technology operations stable and responsive.• Monitor system health, backup performance, and overall network availability, taking corrective action to minimize downtime and protect business continuity.• Strengthen the organization’s security posture by reviewing vulnerabilities, investigating potential threats, and applying safeguards that reduce risk.• Manage user onboarding tasks such as account creation, access configuration, and permissions administration across business systems.• Provide technical assistance for hardware, software, and connectivity issues, resolving end-user problems in a timely and thorough manner.• Maintain software and technology licensing records to support compliance and ensure renewals remain current.• Train new users on internal systems and provide ongoing guidance that helps staff and members use technology effectively.• Support hybrid IT environments, including virtualized and cloud-connected systems, while assisting with secure configuration and operational maintenance.
2026-04-21T00:00:00Z

Help Desk/Desktop Technician

Gainesville, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Contract to permanent position is ideal for a technician who can handle escalated desktop, Microsoft, and network-related issues while delivering a strong support experience across multiple organizations. The role requires a hands-on approach to troubleshooting, clear communication with end users, and the ability to contribute to both daily support operations and technical improvement initiatives. Responsibilities:• Diagnose and resolve escalated technical issues involving Windows 10 and Windows 11 desktops, Microsoft 365 applications, Entra ID, and Active Directory services.• Investigate network-related problems across client environments, including connectivity, routing, switching, VLAN behavior, VPN access, and LAN/WAN performance concerns.• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.• Help maintain backup and recovery operations, including support for Veeam-based data protection when used by clients.• Serve as a higher-level resource for Tier 1 team members by guiding troubleshooting efforts and helping drive root-cause resolution.• Manage incoming service requests through a ticketing platform such as ConnectWise, keeping records accurate, current, and well documented through closure.• Work across multiple customer environments at the same time, adjusting quickly to different systems, priorities, and business needs.• Create and update technical documentation, support procedures, and knowledge resources to improve consistency and team efficiency.• Contribute to infrastructure initiatives such as upgrades, migrations, and onboarding activities for new client environments.• Communicate status, findings, and next steps clearly to end users and internal teams to ensure timely and thorough support.
2026-04-20T00:00:00Z

IT Help Desk Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Help Desk TechnicianWe are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities. Responsibilities<ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul>
2026-04-23T00:00:00Z

IT Business Analyst

Cooper City, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an experienced IT Business Analyst to support the development side of application initiatives, including application rollouts, system migrations, and ongoing project delivery. This role will partner closely with development teams, stakeholders, and project leaders to gather requirements, support planning efforts, monitor project pipelines, and help drive successful execution across multiple technology projects.Key Responsibilities:<ul><li>Partner with business stakeholders and development teams to gather, analyze, and document business and technical requirements</li><li>Support application rollouts, upgrades, enhancements, and migration initiatives</li><li>Translate business needs into functional specifications and user stories for development teams</li><li>Participate in daily stand-up meetings, sprint planning, and other Agile project ceremonies</li><li>Track project progress, risks, dependencies, and deliverables across the project pipeline</li><li>Monitor and maintain project plans, timelines, and status updates</li><li>Coordinate testing efforts, issue tracking, and user acceptance activities</li><li>Help ensure projects remain aligned with business objectives, timelines, and quality standards</li><li>Facilitate communication between technical teams, business users, and project stakeholders</li><li>Use project and workflow management tools such as Jira, monday.com, or Microsoft Project to manage tasks and reporting</li></ul>
2026-04-23T00:00:00Z

IT Data Analyst

Grand Rapids, MI
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for a Data Analyst to turn complex technical data into clear insights that support performance, reliability, and user experience improvements. This role partners closely with teams across development, product, and IT to shape reporting needs and deliver meaningful analysis. Based in Grand Rapids, Michigan, the position focuses on building trusted data assets, uncovering patterns in system behavior, and helping guide informed operational decisions. Responsibilities: • Create interactive dashboards, reporting solutions, and visual summaries that translate technical metrics into actionable information for stakeholders. • Examine data sets to detect patterns, outliers, and improvement opportunities that can strengthen platform stability and end-user satisfaction. • Work with developers, product leaders, and IT partners to gather reporting needs and define accurate, useful data inputs. • Analyze infrastructure and application performance data to support monitoring efforts, resource forecasting, and capacity planning activities. • Investigate system-related issues through root cause analysis and present recommendations backed by data findings. • Uphold data quality by validating information, resolving inconsistencies, and maintaining dependable reporting across technology environments. • Contribute to predictive analytics and automation efforts that improve efficiency and enable more proactive decision-making. • Track developments in analytics platforms, programming tools, and emerging technologies to enhance reporting and analytical capabilities.
2026-05-07T00:00:00Z

Technical Customer Service

Atlanta, GA
onsite
Temporary / Contract
18 - 18 USD / Hourly
OverviewWe want to be upfront: this is not a highly technical IT role! It’s customer support centric, but it’s a great place to build foundational IT skills, especially if you’re trying to break into the field. You’ll gain:<ul><li>Front-line support experience</li><li>Customer service skills that translate across IT operations</li><li>Light exposure to mobile device troubleshooting (iOS + Android)</li><li>A structured training environment</li></ul>The first 3-4 weeks will be class-based training, during which the hours will be Monday-Friday, 10:00a-6:30p. What You’ll Be Doing:<ul><li>First-level support for Cellular users in a Call Center environment </li><li>Serve as the initial support contact for customers experiencing issues with device setup, technical issues, SIM activation, call/text/data problems, and general service questions.</li><li>Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.</li><li>Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.</li><li>Provide Technical Support when problems involve backend provisioning, network outages, number porting errors, or complex device failures.</li><li>Assist with basic account-related questions including plan details, feature availability, and device compatibility checks (IMEI/ESN).</li><li>Process and document all interactions within the company’s ticketing/CRM systems with accuracy and clarity.</li><li>Provide friendly, patient, and clear communication—translating basic technical steps into easy instructions for customers.</li><li>Follow compliance, quality, and performance standards set.</li></ul>
2026-04-27T00:00:00Z

IT Specialist

Paducah, KY
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for an experienced IT Specialist to join our client's team in Paducah, Kentucky. In this role, you will be responsible for managing and maintaining the organization’s technology infrastructure, ensuring all systems, software, and networks operate securely and efficiently. This position requires a proactive approach to troubleshooting, technical support, and the implementation of innovative solutions to meet organizational needs. Responsibilities:• Manage and maintain the organization’s systems, networks, applications, and telecommunications to ensure seamless operations.• Diagnose and resolve technical issues related to hardware, software, and network systems.• Install, configure, and update system software to enhance performance and security.• Safeguard sensitive data and communications by implementing robust security measures.• Research and recommend new technologies to improve operational efficiency.• Provide technical support and guidance to employees, ensuring timely resolution of issues.• Create and manage documentation for system processes, procedures, and configurations.• Participate in on-call support for after-hours technical needs.• Ensure compliance with relevant laws and regulations in the management of IT systems.• Prioritize and address technology needs to support organizational goals.
2026-04-22T00:00:00Z

Network Technician

Cooper City, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are hiring a Network Technician for a venue setup and breakdown project. This role will support cabling, wired and wireless networks, and event-specific network drops for large conferences, trade shows, and public events.Responsibilities include:<ul><li>Install, test, and remove network cabling throughout the venue </li><li>Deploy temporary and permanent network drops for exhibitors, facility staff, guest-access networks, production crews, POS systems, registration desks, and digital signage</li><li>Support high-density attendee Wi-Fi during live events</li><li>Troubleshoot connectivity, performance, and capacity issues under high-user load conditions</li><li>Assist with multi-stage load-in, live event support, and teardown activities</li></ul>
2026-04-23T00:00:00Z