We are looking for an IT Service Desk Analyst to join our team in Golden Valley, Minnesota on a contract basis. This role involves providing in-person Level 1 IT support in a dynamic environment where service excellence is a top priority. As part of the Global Shared Services Organization, you will play a key role in enhancing the employee experience through technical expertise and innovative solutions.<br><br>Responsibilities:<br>• Provide technical troubleshooting and support for laptop hardware, software, and audiovisual equipment in conference rooms.<br>• Research, assess, and resolve incidents and service requests efficiently.<br>• Deliver exceptional customer service while maintaining a customer-first mindset.<br>• Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction.<br>• Manage escalations from external service providers to ensure timely resolution.<br>• Update standard operating procedures and service documentation to reflect current practices.<br>• Monitor and report on key performance metrics to maintain high-quality service standards.<br>• Collaborate cross-functionally to address technical challenges and improve processes.
<p><strong>Senior Juniper Network Engineer</strong></p><p><strong>Location:</strong> Onsite in Lorton, VA</p><p><strong>Schedule:</strong> Monday–Friday, 9:00am–5:00pm</p><p><strong>Employment Type:</strong> Full-time Contract, 6 Months with Potential for Conversion </p><p><strong>Overview</strong></p><p>A government IT program is seeking a <strong>Senior Juniper Network Engineer</strong> to provide expert-level engineering, operations, and maintenance support for mission‑critical field communications systems used worldwide. This program delivers a wide range of IT applications and infrastructure services, including enterprise network support, service desk, workstation engineering, telecommunications engineering, mobility services, and more.</p><p>This role supports a high‑visibility customer environment and requires someone who can operate independently, communicate effectively with technical and non-technical stakeholders, and manage complex network systems with a high degree of accuracy and professionalism.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the <strong>primary Subject Matter Expert (SME)</strong> for a specialized government system, becoming the single point of technical authority for network-related issues.</li><li>Provide <strong>independent operations & maintenance (O&M)</strong> support for mission‑critical systems, requiring broad and deep knowledge across applicable network technologies.</li><li>Configure and support <strong>Juniper SRX‑series security devices</strong> (JNCIP‑SEC or JNCIE‑SEC level proficiency), ensuring alignment with industry best practices and federal security standards.</li><li>Configure and support <strong>Juniper EX‑series switches</strong> using 1Gbps and 10Gbps backplanes, including copper and fiber connectivity and high‑availability (HA) solutions.</li><li>Configure and support <strong>Cisco Firepower ASA firewalls</strong>, including AnyConnect VPN access, HA configurations, secure authentication integrations, and remote-access security.</li><li>Design and maintain an <strong>out‑of‑band (OOB) management network</strong> using TrippLite serial consoles, iDRAC, and similar technologies.</li><li>Collaborate with customers, contractors, and vendors on the design and specification of <strong>Private IP (PIP)</strong> and Internet circuits.</li><li>Ensure high availability of <strong>Network Time Protocol (NTP)</strong> across all networks.</li><li>Follow established <strong>configuration management processes</strong> to maintain consistency, security, and accuracy in network configurations.</li><li>Develop and maintain <strong>technical documentation</strong>, network diagrams, and system references.</li><li>Provide clear communication and briefings to customers, including senior leadership.</li></ul>
<p><b>IT Technician</b></p><p><strong></strong>On-site | Austin, TX | Contract-to-Hire</p><p><br></p><ul><li>Install, configure, maintain, and support computer systems, hardware, and software</li><li>Provide technical support to end users for desktops, laptops, printers, mobile devices, and peripherals</li><li>Troubleshoot and resolve hardware, software, network, and connectivity issues</li><li>Set up and manage user accounts, permissions, and access (Active Directory / Azure AD)</li><li>Perform system updates, patches, and routine maintenance</li><li>Image, deploy, and replace workstations and equipment</li><li>Support Windows and/or macOS operating systems and common business applications</li><li>Document incidents, resolutions, and procedures in ticketing systems</li><li>Assist with network setup, cabling, and basic troubleshooting (LAN/WAN, Wi‑Fi)</li><li>Escalate complex issues to senior IT staff or specialized teams as needed</li></ul>
<p>This role is responsible for optimizing an existing customer‑facing portal with a strong emphasis on SQL performance, backend development, and API integrations. The developer will work hands‑on with databases and application logic, supporting enhancements, improvements, and ongoing maintenance in a fast‑paced, stakeholder‑driven environment.</p><p><strong>Project Description / Job Duties</strong></p><ul><li>Optimize and enhance an existing web portal to improve performance, reliability, and usability</li><li>Analyze, refactor, and clean complex SQL queries to improve database efficiency and data integrity</li><li>Develop, integrate, and maintain APIs to support application functionality and data exchange</li><li>Perform hands‑on PHP and Laravel development to support backend services and business logic</li><li>Collaborate with front‑end and back‑end components to ensure seamless system integration</li><li>Support ongoing enhancements, bug fixes, and performance tuning across the application stack</li><li>Work closely with business and technical stakeholders to understand requirements and deliver solutions</li><li>Adapt quickly to changing priorities and evolving project needs</li></ul><p><br></p>
<p>THIS IS AN ONSITE POSITION - We are looking for a skilled Health Information Technician to join our team in SeaTac, Washington. In this role, you will play a critical part in ensuring the accuracy, organization, and accessibility of medical records, contributing directly to high-quality patient care. This is a long-Term Contract position Monday - Friday, 8am-5pm.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and organize incoming medical documents for scanning by sorting, removing staples, and ensuring legibility.</p><p>• Digitize paper-based medical records and documentation using specialized scanning systems.</p><p>• Accurately index scanned documents to the correct patient charts within electronic record systems, ensuring proper categorization.</p><p>• Review digital images for completeness, clarity, and proper alignment with organizational documentation standards.</p><p>• Collaborate with team members to resolve issues such as errors, duplicates, or misfiled records.</p><p>• Uphold strict confidentiality and compliance with state, federal, and organizational regulations regarding patient records.</p><p>• Assist in releasing medical information in accordance with regulatory guidelines and organizational policies.</p><p>• Provide excellent customer service to patients and other stakeholders by addressing inquiries and facilitating access to records.</p><p>• Participate in team and departmental activities aimed at process improvement and operational excellence.</p><p>• Support general health information management functions, such as filing, retrieving, or organizing medical records.</p>
We are looking for an experienced Director of Technology to lead our technical operations and drive innovation within our organization. In this role, you will oversee IT architecture, guide strategic data management initiatives, and ensure the seamless functioning of cloud-based systems. You will also manage a talented team of Developers and an Administrative Assistant while fostering collaboration with external vendors.<br><br>Responsibilities:<br>• Develop and maintain IT architecture strategies, ensuring optimal utilization of cloud platforms and data management systems.<br>• Lead and mentor a team of Developers and administrative staff, encouraging attention to detail and operational efficiency.<br>• Oversee vendor relationships to ensure alignment with organizational goals and quality service delivery.<br>• Establish and enforce standards and best practices for software development and IT operations.<br>• Serve as the primary technical advisor, providing hands-on support when necessary to resolve escalations and technical challenges.<br>• Monitor and improve the performance and reliability of IT systems, ensuring data availability and security.<br>• Drive innovation by identifying opportunities to enhance technology solutions that support organizational scaling.<br>• Collaborate with stakeholders to align technical strategies with business objectives.<br>• Ensure compliance with regulatory and industry standards related to IT and data management.<br>• Implement and refine processes to streamline operations and reduce friction across technical workflows.
<p>This is a third shift position. Hours are 11PM - 7AM</p><p><br></p><p>The IT Operations Analyst is responsible for monitoring and analyzing the operation of Client Server platforms (i.e. central console, on-line terminals, etc.)</p><p>Essential Generic Job Functions (List in order of importance):</p><p>• Identifies, analyzes, and solves technical problems to ensure optimal performance.</p><p>• Hands on within the data center doing cabling and rack and stack</p><p>• Responds to customer problems and complaints.</p><p>• Assesses performance and makes recommendations for change based on company needs and goals.</p><p>• Designs monitoring tools to detect and report on system performance.</p><p>• Troubleshoots and provides support to users.</p><p>• Maintains necessary production journal and control log(s).</p><p>• Maintains operation records of machine utilization, PMs and/or equipment repairs.</p><p>• Preforms and verifies backup procedures for related solutions as per defined policies and procedures.</p><p>• Other duties and/or projects as assigned.</p><p>Lifts a minimum of 25 lbs., pushes and pulls a minimum of 25 lbs. and stands a minimum of 2 hours a day.</p>
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team in Taylor, Michigan. In this role, you will provide technical support, manage hardware components, and ensure seamless operation of computer systems. You will play a key part in maintaining and troubleshooting devices to support daily operations.<br><br>Responsibilities:<br>• Install, configure, and maintain computer hardware and peripherals to ensure optimal performance.<br>• Diagnose and resolve technical issues related to PCs, laptops, and associated hardware.<br>• Perform cable installations and ensure proper connectivity for devices and networks.<br>• Provide technical support for Dell Technologies systems and Apple devices.<br>• Conduct routine maintenance and upgrades to computer systems.<br>• Collaborate with team members to address hardware compatibility and software integration challenges.<br>• Maintain accurate documentation of installations, repairs, and system configurations.<br>• Test and verify functionality of hardware components after repairs or updates.<br>• Follow company protocols and industry standards during technical operations.<br>• Train users on basic troubleshooting techniques and system usage.
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
We are looking for a skilled PC Technician to join our team on a long-term contract basis in Neptune, New Jersey. This role involves managing and maintaining system environments, ensuring seamless operations, and contributing to infrastructure improvements. The ideal candidate will possess strong expertise in system administration and messaging technologies, along with a proactive approach to problem-solving and system optimization.<br><br>Responsibilities:<br>• Oversee daily system administration tasks to ensure the environment operates efficiently.<br>• Collaborate in the design, planning, and configuration of messaging infrastructure technologies.<br>• Provide ongoing support for Windows Server 2016, Exchange, Active Directory, and third-party applications within the Hosted Exchange environment.<br>• Implement new technologies and improvements to enhance infrastructure performance.<br>• Participate in patch management and system upgrades, including pilot testing prior to full deployment.<br>• Resolve technical issues and actively engage in problem management activities to mitigate risks.<br>• Utilize PowerShell scripting for efficient management of Exchange environments.<br>• Manage backups and backup systems related to Exchange servers.<br>• Ensure proper access methods are implemented and functioning, including Outlook Anywhere and other platforms.<br>• Monitor and maintain Linux MTAs, such as Exim, for gateways or antispam functionalities.
<p>We are looking for a skilled PC Technician to join our team on a contract basis. In this role, you will provide essential technical support to end-users in a higher education environment, ensuring smooth operation of both Windows and Mac systems. Your expertise will be vital in assisting users with software installations, network connectivity, and hardware troubleshooting.</p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 desktop support to end-users, addressing hardware and software issues effectively.</p><p>• Assist users in connecting to Wi-Fi networks and troubleshooting connectivity problems.</p><p>• Guide end-users through the installation and configuration of Microsoft Office and Pharos printing software.</p><p>• Perform account management tasks, including password resets and account creation.</p><p>• Diagnose and repair issues related to computer hardware, including Dell and Apple devices.</p><p>• Ensure proper installation and maintenance of cables and associated hardware.</p><p>• Deliver timely and detail-oriented technical support in a Windows and Mac environment.</p><p>• Collaborate with the IT team to identify and resolve recurring technical challenges.</p><p>• Document support activities and maintain accurate records of troubleshooting steps.</p><p>• Provide training and guidance to end-users on basic system operations.</p>
<p>If you have experience working with servers, storage hardware, and enjoy troubleshooting, testing, and bringing equipment back to life, this is a great opportunity. This will be onsite in Hamel, Minnesota. </p><p><br></p><ul><li>Testing and refurbishing enterprise server & storage equipment</li><li>Troubleshooting hardware and ensuring quality standards</li><li>Working with inventory, data wiping, and asset processing</li><li>Supporting a team focused on delivering reliable refurbished solutions</li></ul><p><br></p>
<p>We are looking for a skilled PC Technician to join our team on a contract basis in Brooklyn, New York. This role focuses on providing essential desktop and end-user support within a Windows and Mac environment. As part of the higher education sector, you will assist users with technical issues and software installations to ensure smooth operations. THIS IS A TWO WEEK CONTRACT POSITION </p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 desktop support to troubleshoot and resolve technical issues for end-users.</p><p>• Assist users in connecting to Wi-Fi networks and configuring devices for internet access.</p><p>• Guide users through the installation and setup of Microsoft Office and Pharos software for printing.</p><p>• Perform password resets, account creation, and basic account management tasks.</p><p>• Support hardware-related issues, including Dell technologies and Apple devices.</p><p>• Conduct cable installations and ensure proper connectivity for associated hardware.</p><p>• Maintain clear communication with users to provide timely resolutions and updates.</p><p>• Document technical issues and solutions in detail for future reference.</p><p>• Collaborate with other IT team members to address complex problems and improve processes.</p>
<p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
We are looking for a skilled PC Technician to join our team in Neptune, New Jersey. This position involves supporting and maintaining IT systems, including Windows Servers, Exchange environments, and Active Directory, while ensuring the infrastructure operates seamlessly. As this is a long-term contract role, you will have the opportunity to contribute to the team's ongoing success by implementing and maintaining critical technologies.<br><br>Responsibilities:<br>• Administer daily operations and maintenance tasks for IT systems and infrastructure.<br>• Collaborate in the design, configuration, and deployment of messaging technologies.<br>• Provide operational support for Windows Server 2016, Exchange, and Active Directory environments.<br>• Implement and integrate new technologies to enhance system performance and reliability.<br>• Conduct patching, upgrades, and pilot testing to ensure smooth deployment.<br>• Troubleshoot and resolve technical issues while actively participating in problem management processes.<br>• Manage backups and ensure the reliability of backup systems for Exchange.<br>• Utilize PowerShell to streamline Exchange administration and reporting tasks.<br>• Support various access methods and protocols, ensuring secure communication.<br>• Work with Linux MTAs and MySQL for gateway and antispam solutions.
We are looking for an experienced IT Support specialist to join our team in Postville, Iowa. This contract-to-permanent position involves providing expert technical assistance for hardware, software, and network systems while ensuring smooth daily operations. The role includes troubleshooting and resolving issues efficiently across multiple platforms to maintain optimal functionality.<br><br>Responsibilities:<br>• Address and resolve service desk tickets related to printing, login issues, and screen problems.<br>• Configure and manage telephony systems, Active Directory, Azure AD, and Office 365.<br>• Utilize tools like Entra and Intune for monitoring and deployment tasks.<br>• Provide support for Windows desktop systems and server environments.<br>• Manage virtualization systems such as Hyper-V and perform routine system maintenance.<br>• Assign security-related tasks and escalate issues when necessary.<br>• Perform backups and system reboots to ensure data integrity.<br>• Configure and troubleshoot Cisco switches and Fortinet firewalls to ensure network stability.<br>• Maintain and optimize desktop hardware and imaging processes.<br>• Assist with SQL Server management as needed to support business operations.
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p> </p>
We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
<p>We are looking for an experienced IT Operations Support Specialist to join our team in Coconut Creek, Florida. This is a Contract to permanent position, offering an excellent opportunity to contribute to the operational efficiency of a government organization. In this role, you will be responsible for maintaining and troubleshooting IT systems, ensuring seamless performance, and supporting both hardware and software needs.</p><p><br></p><p>Responsibilities:</p><p>• Monitor system performance, identify issues, and resolve network and system failures effectively.</p><p>• Troubleshoot and address complex inquiries or complaints related to IT operations.</p><p>• Coordinate with vendors for hardware and software maintenance and consult with technical support teams to resolve application issues.</p><p>• Create and manage user accounts for software and network applications across the organization.</p><p>• Deploy and configure new hardware and software technologies to meet operational requirements.</p><p>• Maintain accurate inventory records for hardware, software, and technology resources, reallocating as necessary.</p><p>• Prepare and update documentation for systems, equipment, and installations to ensure compliance with operational standards.</p><p>• Train end-users on technology systems and processes to improve efficiency and adoption.</p><p>• Provide on-call support during off-hours, including nights, weekends, and holidays, as needed.</p>
We are looking for a dynamic Chief Information Officer (CIO) to provide strategic leadership and ensure the stability of IT operations for a respected non-profit organization in Chicago, Illinois. This long-term contract position requires an experienced individual with strong attention to detail, adept at managing IT systems, driving ongoing initiatives, and fostering collaboration across teams. The role demands a proactive approach to maintaining service quality, improving cybersecurity, and supporting executive leadership.<br><br>Responsibilities:<br>• Oversee day-to-day IT operations to ensure consistent service delivery and organizational stability.<br>• Manage and lead a team of direct and indirect reports, fostering communication and alignment across departments.<br>• Drive the rollout of a newly implemented Student Information System, ensuring all dependencies are addressed.<br>• Enhance cybersecurity measures and strengthen the organization's overall cyber posture.<br>• Supervise data reporting processes and resolve any existing issues.<br>• Collaborate closely with senior leadership, providing transparent and proactive communication.<br>• Support and mentor the IT team to ensure alignment with organizational goals and priorities.<br>• Ensure the effective use of PeopleSoft and Ellucian Colleague systems for payroll, academic planning, and other essential functions.<br>• Monitor and adapt to shifting priorities, maintaining composure and flexibility in a fast-paced environment.<br>• Lead ongoing technology initiatives to improve operational efficiency and the student technology experience.
<p>Robert Half is hiring Network Technician for our client in Fort Lauderdale. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Deploy, monitor, and maintain wired and wireless network systems for conferences, trade shows, and corporate events.</li><li>Install and configure switches, routers, access points, and cabling to meet client specifications.</li><li>Provide onsite troubleshooting and technical support, rapidly resolving connectivity issues during event operations.</li><li>Work collaboratively with IT, facilities, and event teams to ensure consistent, high-quality network performance.</li><li>Document setup configurations, perform pre-event testing, and manage equipment inventory.</li><li>Adhere to security guidelines and best practices for guest and staff data protection.</li></ul><p><br></p><p><br></p>
<p>Role Overview</p><p>We are seeking experienced <strong>Mail Engineers</strong> to support enterprise‑level messaging and mobile device management services within a <strong>highly regulated, government‑facing environment</strong>. This role is responsible for the <strong>design, configuration, integration, testing, release, maintenance, and operational support</strong> of Microsoft O365 and Exchange platforms. The engineer will collaborate closely with service desk, engineering, infrastructure, and customer stakeholders to ensure the reliability, security, and availability of mail and MDM services.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, configure, integrate, test, release, maintain, and support <strong>Microsoft O365 Cloud services</strong>, including:</li><li>Exchange Online</li><li>Outlook</li><li>OneDrive for Business</li><li>Azure Active Directory</li><li>Microsoft Intune with Apple Business Manager</li><li>Microsoft Security & Compliance tools</li><li>Support <strong>Enterprise Messaging and MDM services</strong> in a production, regulated environment</li><li>Work collaboratively with Service Desk, Incident Management, Desktop Engineering, Executive Support, Application Hosting, and Infrastructure teams</li><li>Manage incidents and service requests according to <strong>urgency, impact, priority, and SLAs</strong>, including:</li><li>Assessment and assignment</li><li>Queue monitoring</li><li>Resolution and closure</li><li>Coordinate <strong>change and release management</strong> activities for mail and MDM services, including:</li><li>Architecture and configuration planning</li><li>Risk and impact analysis</li><li>Scheduling and staffing</li><li>Testing, implementation, and post‑release monitoring</li><li>Troubleshoot outages, performance issues, and defects through <strong>root‑cause analysis</strong>, applying workarounds and permanent fixes</li><li>Partner with infrastructure teams and third‑party vendors to resolve complex technical issues</li><li>Assess and respond to security incidents and vulnerabilities; implement patches, upgrades, and email‑blocking remediation</li><li>Monitor and report on system performance, access, licensing, and capacity, providing recommendations for improvement</li><li>Maintain technical documentation including:</li><li>System designs and architectures</li><li>Standard operating procedures (SOPs)</li><li>Work instructions and knowledge articles</li><li>Licensing and support agreements</li><li>Deliver daily operational reporting and communicate status, risks, and expectations to stakeholders</li></ul><p><br></p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for an experienced Info Sec Architect to join our team on a long-term contract basis in Los Angeles, California. This role involves safeguarding critical systems and networks while implementing robust security protocols to minimize risks. The ideal candidate will have a strong background in cloud technologies, firewall management, and cybersecurity strategies.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and maintain advanced firewall solutions, including Checkpoint and Cisco ASA, to protect network integrity.</p><p>• Evaluate and enhance cloud-based security frameworks to ensure the secure deployment and operation of services.</p><p>• Conduct regular security audits and vulnerability assessments to identify and mitigate risks.</p><p>• Configure, monitor, and troubleshoot Cisco technologies to optimize system performance and security.</p><p>• Develop and execute cybersecurity strategies to address potential threats and ensure compliance with industry standards.</p><p>• Collaborate with cross-functional teams to implement configuration management processes that streamline security operations.</p><p>• Perform AB testing to analyze the effectiveness of security measures and recommend improvements.</p><p>• Manage AWS technologies to strengthen cloud security and scalability.</p><p>• Provide expertise in cyber threat analysis and response to safeguard sensitive data.</p><p>• Document and maintain security protocols, procedures, and configurations for future reference.</p>