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2 results for Pc Technician in Niles, IL

IT Support Technician
  • Gary, IN
  • onsite
  • Temporary to Hire
  • 21.85 - 25.3 USD / Hourly
  • We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys being the go-to onsite IT resource, helping employees stay productive while keeping local systems and devices running smoothly. The role will work closely with plant personnel and leadership to resolve technical issues, support core business technology, and promote reliable IT operations in an industrial environment.<br><br>Responsibilities:<br>• Deliver frontline technical assistance for employees by diagnosing and resolving hardware, software, and access-related issues across the site.<br>• Support desktop and laptop computers, printers, scanners, mobile devices, and other end-user equipment to maintain daily operations.<br>• Manage and update service desk requests, ensuring issues are documented clearly and addressed in a timely manner.<br>• Troubleshoot Windows 10 and Windows 11 environments, including user accounts, device performance, and standard application problems.<br>• Provide support for Microsoft 365 tools and assist with routine administrative tasks tied to user productivity services.<br>• Help maintain local infrastructure by identifying and addressing basic network connectivity issues involving TCP/IP, DNS, DHCP, and wireless access.<br>• Keep hardware inventory records and technical documentation organized, accurate, and up to date.<br>• Partner with site leadership and other IT contacts to support stable technology operations within the manufacturing plant.
  • 2026-10-30T00:00:00Z
Help Desk
  • Inverness, IL
  • onsite
  • Temporary to Hire
  • 18 - 21 USD / Hourly
  • We are looking for a Help Desk specialist to provide day-to-day technical support in a Windows-based environment for a small user group in Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on desktop support, laptop setup, and resolving everyday IT issues with a responsive, customer-focused approach. The role supports approximately 12 end users and requires someone who can keep systems running smoothly while delivering dependable assistance across common hardware and software needs.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users by diagnosing and resolving routine hardware, software, and system issues in a Windows environment.<br>• Prepare, configure, and deploy laptops so employees have properly functioning equipment for daily use.<br>• Manage and respond to service desk requests, ensuring support tickets are tracked, updated, and completed in a timely manner.<br>• Support Microsoft Windows 10 systems by addressing performance concerns, user access issues, and general desktop problems.<br>• Assist with basic Active Directory tasks such as user account support, password resets, and access-related troubleshooting.<br>• Deliver well-rounded desktop support for a small group of approximately 12 users, offering both remote and hands-on assistance as needed.<br>• Troubleshoot common technical problems methodically and escalate more complex issues when necessary.<br>• Maintain a reliable support experience by communicating clearly with users and documenting issue resolution steps.
  • 2026-10-05T00:00:00Z