We are looking for a skilled Product Support Specialist to join our team on a long-term contract basis in Austin, Texas. In this role, you will play a critical part in consolidating and reorganizing technical documentation to enhance the usability and functionality of our web-based platform. This position involves working with Madcap Flare and requires a detail-oriented individual with strong technical expertise and communication skills.<br><br>Responsibilities:<br>• Conduct a thorough audit and inventory of existing documentation files across multiple Madcap Flare projects.<br>• Consolidate and merge various Flare projects into a unified master project, ensuring proper organization and compatibility.<br>• Update and correct internal links to align with the new documentation structure.<br>• Reformat and adapt documentation to meet website navigation, search, and styling requirements.<br>• Utilize Madcap Flare’s APIs, macros, or scripting tools to automate content reorganization, link editing, and duplication removal.<br>• Collaborate with internal teams through weekly meetings to set priorities and review project progress.<br>• Communicate proactively to address challenges, dependencies, and technical requirements.<br>• Develop scripts or tools to streamline documentation processes and ensure consistency.<br>• Document processes, tools, and handover materials for future maintenance by internal staff.
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
We are looking for a proactive and friendly PC Technician to support the setup of a new corporate and warehouse facility in Grand Prairie, Texas. In this contract role, you will handle basic hardware installations, resolve minor technical issues, and collaborate with third-party IT providers to ensure smooth operations. This role requires someone who enjoys engaging with others, providing hands-on support, and maintaining a service-oriented approach in a dynamic, air-conditioned environment.<br><br>Responsibilities:<br>• Set up workstations, including printers, monitors, and other hardware components, for new and existing users.<br>• Provide first-line support for resolving basic technical issues and user concerns.<br>• Interact with employees across the facility to assess and address immediate IT needs.<br>• Respond promptly to ad hoc technical assistance requests from staff.<br>• Act as the primary on-site liaison for third-party IT support providers, facilitating the resolution of complex issues.<br>• Follow instructions from external IT partners to perform troubleshooting tasks at user workstations.<br>• Maintain a clean and organized work environment while ensuring all hardware is installed correctly.<br>• Support the onboarding process by assisting with additional configurations for new equipment and users.<br>• Regularly walk through the warehouse and office spaces to identify and address technical needs in real time.
Position Overview:<br>This role involves creating detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. Specifiers work closely with Furniture Dealers and Sales Representatives to understand project requirements and provide technical support throughout the process.<br><br>Key Responsibilities:<br><br>Develop accurate 2D and 3D drawings for furniture layouts across a range of project scopes.<br><br>Handle design revisions and updates as projects evolve.<br><br>Specify products across multiple lines, with a strong grasp of product codes and applications.<br><br>Collaborate with team members to offer design solutions, value engineering, and overall layout recommendations.<br><br>Qualifications:<br><br>Bachelor’s degree or 6–10 years of relevant experience, or an equivalent combination of education and experience.<br><br>Proficiency in AutoCAD and 2020 CAP & Worksheet; CET Configura experience preferred.<br><br>Deep knowledge of furniture systems, finishes, materials, and specifications.<br><br>Strong product knowledge and ability to stay current with new and existing lines.<br><br>Clear communicator with the ability to present design ideas effectively.<br><br>Organized, detail-oriented, and capable of managing multiple projects at once.<br><br>Self-starter with a proven ability to meet deadlines and solve problems independently.<br><br>Familiarity with furniture specifications in corporate, healthcare, and education environments.<br><br>Comfortable reading technical documents and interpreting various forms of instructions (written, oral, diagram, or schedule-based).<br><br>Strong math and analytical skills.
We are looking for a meticulous and dependable Deployment Technician to join our team in Mendota Heights, Minnesota. This contract position focuses on supporting mobile device configurations, particularly Android tablets, while ensuring seamless setup and deployment processes. The role requires adaptability, teamwork, and occasional flexibility for early or late shifts.<br><br>Responsibilities:<br>• Configure and deploy Android tablets and other mobile devices according to detailed instructions.<br>• Perform repetitive setup tasks with precision and efficiency.<br>• Collaborate with team members to ensure smooth operations during deployments.<br>• Provide support during early morning or late evening shifts as required.<br>• Travel locally to deployment sites, ensuring reliable transportation is available.<br>• Assist in troubleshooting and resolving issues with mobile devices.<br>• Follow safety guidelines and procedures during all tasks.<br>• Maintain clear and effective communication with team members and stakeholders.
We are offering an exciting opportunity for a Manager of Cloud Services in the Healthcare/NHS industry. The position is located in Fort Lauderdale, Florida, and involves managing our cloud infrastructure and development teams. The Manager of Cloud Services will oversee the organization's public cloud environments and Big Data systems, and will play a crucial role in implementing DevOps strategies.<br><br>Responsibilities:<br>• Oversee the design, deployment, and operation of cloud infrastructure and CI/CD pipelines.<br>• Manage a team of technical professionals responsible for maintaining and optimizing the organization's cloud infrastructure and services.<br>• Collaborate across departments in a cross-functional environment with shared resources.<br>• Manage complex projects related to cloud and DevOps initiatives.<br>• Work with senior leadership to manage vendor relationships within the scope of cloud services.<br>• Collaborate with the engineering team to implement cloud-based solutions that meet the organization's needs.<br>• Ensure the security and compliance of all cloud technologies and practices.<br>• Design, develop, and deploy modular cloud systems and applications.<br>• Manage multiple systems and applications, ensuring operational integrity and accessibility for concurrent users.<br>• Implement Infrastructure as Code (IaC) and maintain configuration management best practices.<br>• Develop and execute DevOps strategies, focusing on CI/CD pipelines and automation tools.<br>• Manage and maintain Big Data solutions.<br>• Manage cloud-related budgets, optimizing costs while maintaining service quality.
We are looking for a detail-oriented PC Technician to join our team in Model City, New York. In this Contract position, you will play a vital role in maintaining and troubleshooting computer systems, ensuring optimal performance across a hybrid environment. If you have hands-on experience with Windows and Mac systems and enjoy solving technical challenges, this role offers an excellent opportunity to contribute and grow.<br><br>Responsibilities:<br>• Provide technical support for a multi-user hybrid environment, including Windows and Mac operating systems.<br>• Diagnose and resolve hardware and software issues efficiently, ensuring minimal downtime.<br>• Manage and maintain common software packages such as Office365, Windows 10-11, and MacOS.<br>• Utilize ticketing systems to track and address technical requests promptly.<br>• Perform basic networking tasks, including troubleshooting connectivity issues and configuring devices.<br>• Research and recommend solutions for hardware and software challenges.<br>• Collaborate with team members to ensure seamless operation of IT systems.<br>• Assist with the installation, maintenance, and configuration of computer hardware.<br>• Deliver exceptional customer service by communicating effectively and resolving user concerns.<br>• Handle cable installations and ensure proper setup of associated devices.
We are looking for an experienced IT Director to guide and oversee our technology operations while driving innovation and efficiency. In this role, you will play a crucial part in shaping our IT infrastructure and ensuring it aligns with organizational goals. The ideal candidate will bring a strategic mindset, strong leadership abilities, and a passion for leveraging technology to achieve business success.<br><br>Responsibilities:<br>• Lead and manage the IT department, fostering a culture of collaboration and innovation.<br>• Develop and implement strategies for IT infrastructure, ensuring scalability and efficiency.<br>• Oversee the deployment and maintenance of hardware, software, and network systems.<br>• Collaborate with leadership to align IT priorities with organizational objectives.<br>• Ensure the security, reliability, and performance of IT systems and networks.<br>• Design and enforce IT policies, standards, and best practices to support operational excellence.<br>• Evaluate emerging technologies and recommend solutions to enhance business capabilities.<br>• Manage IT budgets, forecast resource needs, and plan for future growth.<br>• Lead hiring decisions for IT roles and build a high-performing team.<br>• Provide technical leadership and guidance to ensure successful project execution.
We are looking for an accomplished IT Director to oversee global IT operations, security, and compliance initiatives. This leadership role involves shaping the strategic vision for IT infrastructure, ensuring robust cybersecurity measures, and driving compliance with international standards. The ideal candidate will possess strong technical expertise, a proven ability to manage distributed teams, and a commitment to fostering secure and scalable technology solutions.<br><br>Responsibilities:<br>• Develop and implement a comprehensive global IT strategy that aligns with organizational goals.<br>• Lead, mentor, and manage a distributed team of IT professionals, including contractors and in-house staff.<br>• Oversee vendor relationships, budgeting, and procurement processes to ensure cost-effective IT operations.<br>• Design and execute a proactive cybersecurity strategy, including risk assessments and incident response plans.<br>• Establish and maintain IT policies, internal controls, and documentation to support compliance with global regulatory standards.<br>• Ensure adherence to major compliance frameworks, including SOC 2 and ISO 27001.<br>• Manage enterprise IT systems, cloud-based tools, and core infrastructure across global and remote environments.<br>• Implement best practices for data backup, disaster recovery, and business continuity planning.<br>• Collaborate with cross-functional teams to ensure IT processes meet organizational needs and support operational efficiency.<br>• Drive automation and continuous improvement across IT workflows and systems.
<p>We are looking for an experienced Platform Specialist to join our team in Williamsville, New York. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and efficiency of customer transactions while supporting platform operations. This role requires a proactive individual capable of maintaining data integrity, optimizing processes, and delivering meaningful insights to improve business outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Process complex or unique customer transactions with precision, ensuring compliance with established service level agreements (SLAs).</p><p>• Address inquiries related to platform operations, providing timely and accurate resolutions.</p><p>• Perform order entry and transactional functions while verifying the accuracy of requests and data.</p><p>• Maintain the integrity of business data, generating reports and metrics to provide actionable insights.</p><p>• Collaborate with account managers and business owners to identify opportunities for platform optimization and increased usage.</p><p>• Support the adoption of platform solutions and assist team members in leveraging available tools.</p><p>• Analyze data trends to identify areas for improvement and recommend strategic actions.</p><p>• Communicate effectively with internal and external stakeholders to resolve issues and provide exceptional customer service.</p><p>• Deliver general team support, ensuring smooth operations and alignment with business goals. </p>
We are looking for an experienced ERP Integration Manager to oversee and optimize NetSuite applications for a hospitality-focused organization in Palmetto, Florida. This role requires a proactive individual who can streamline workflows, improve system performance, and collaborate with internal teams to enhance operational efficiency. The ideal candidate will have a strong technical background and a proven ability to manage system configurations and integrations.<br><br>Responsibilities:<br>• Administer and maintain the NetSuite platform, including user roles, permissions, custom forms, records, dashboards, and saved searches.<br>• Monitor system performance and collaborate with NetSuite support to troubleshoot and resolve technical issues.<br>• Design and implement automated workflows using SuiteFlow to enhance business processes, including approvals, notifications, and alerts.<br>• Collaborate with internal teams to gather and document functional and technical requirements, translating them into system configurations or specifications for developers.<br>• Develop and maintain customized reports, analytics, and dashboards to provide actionable insights, with a focus on Finance and Operations.<br>• Facilitate system integrations using APIs or middleware solutions, ensuring compliance with security and operational standards.<br>• Lead initiatives for system upgrades, module implementations, and enhancements, while evaluating third-party applications to meet project objectives.<br>• Provide training and create documentation to support end-users in maximizing system functionalities.<br>• Assist HR teams with tasks such as generating reports, updating system configurations, and managing settings.<br>• Act as a resource for handling escalations or providing backup support during absences.
We are looking for an experienced IT Operations Manager to join our team on a contract basis in Los Angeles, California. In this role, you will play a pivotal part in optimizing business and IT operations within the real estate and investment management industry. This position provides an exciting opportunity to collaborate with cross-functional teams, implement strategic initiatives, and drive process improvements across the organization.<br><br>Responsibilities:<br>• Lead and support business and IT operations projects, including user access reviews, phishing campaigns, and business continuity planning.<br>• Oversee the implementation and management of a Third-Party Risk Management platform to ensure operational efficiency and compliance.<br>• Utilize advanced analytical tools, such as Excel and interactive dashboards, to develop data-driven strategies and insights.<br>• Collaborate with senior stakeholders and cross-functional teams to align operational initiatives with overall business goals.<br>• Create and deliver well-structured presentations, documentation, and reports using the Microsoft Office Suite.<br>• Maintain a strong understanding of IT terminology, processes, and technologies to provide effective guidance and oversight.<br>• Assist in identifying and improving operational processes to enhance organizational performance.<br>• Support risk management efforts, including business continuity and incident response programs.<br>• Perform additional administrative and operational tasks as required.
We are seeking a VP of Technology to join our team in Atlanta, Georgia. This role is focused on implementing a buy and build strategy, optimizing cloud spend, and managing change within a lean IT team. The VP of Technology will play a crucial role in transforming the infrastructure of our acquisitions and building out the practice under the leadership of our senior executives.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy that aligns with our business objectives<br>• Oversee the integration and optimization of cloud technologies, primarily AWS<br>• Manage systems implementation and change management processes<br>• Analyze and optimize cloud spend to ensure operational efficiency<br>• Collaborate with other executives to build out the practice<br>• Maintain a focus on ERP Solutions, using tools such as Netsuite, Intact, and Salesforce<br>• Handle client-facing responsibilities and establish strong relationships with stakeholders<br>• Utilize Agile Scrum methodologies to manage projects and deliver results<br>• Conduct audits and reviews to ensure compliance and performance<br>• Manage contracts and agreements related to technology procurement and partnerships<br>• Leverage knowledge of Computer Hardware and Cisco Technologies in strategic decision-making.
We are looking for an experienced Adobe Analytics Manager to lead the implementation and optimization of advanced analytics solutions. This role requires expertise in designing strategies that drive data-driven decision-making and enhance web analytics performance. Based in New York, New York, you will work closely with stakeholders to translate business needs into actionable insights.<br><br>Responsibilities:<br>• Oversee the implementation and configuration of Adobe Analytics tools to support business objectives.<br>• Develop and execute strategies to optimize analytics programs and improve data accuracy.<br>• Collaborate with cross-functional teams to gather and document business requirements.<br>• Provide expert consultation on best practices for analytics solutions and data reporting.<br>• Monitor and analyze web traffic data to identify trends and actionable insights.<br>• Deliver clear and concise reports that translate complex data into business strategies.<br>• Train and mentor team members on Adobe Analytics tools and methodologies.<br>• Work with stakeholders to ensure analytics solutions align with organizational goals.<br>• Stay updated on industry trends and emerging tools to continuously enhance the analytics framework.
<p>We are looking for a skilled Engineering Manager to lead engineering projects and oversee teams in a dynamic manufacturing environment. The ideal candidate will excel in project management, Agile methodologies, and driving cost-effective engineering solutions while ensuring high-quality outcomes. This position requires a strong ability to guide technical teams, optimize processes, and deliver results aligned with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage application development projects using Agile Scrum methodologies.</p><p>• Oversee engineering teams and ensure alignment with project objectives and timelines.</p><p>• Implement strategies to optimize manufacturing processes and achieve cost reductions.</p><p>• Coordinate cross-functional teams to streamline business processes and improve efficiency.</p><p>• Ensure compliance with project management standards and maintain documentation.</p><p>• Provide mentorship and supervision to engineering staff, fostering growth and attention to detail.</p><p>• Collaborate with stakeholders to define project requirements and deliverables.</p><p>• Manage budgets and resources effectively to meet project targets.</p><p>• Identify areas for process improvement and implement engineering solutions.</p><p>• Monitor project performance and address any challenges proactively.</p>
