<p>We are looking for a skilled and detail-oriented <strong><u>Customer Service Specialist to join our team on a contract-to-hire basis in Dallas, Texas</u></strong>. In this role, you will handle customer inquiries and purchase orders with precision while fostering strong relationships through exceptional service. This position offers an opportunity to work in a dynamic environment within the electrical test and measuring instruments industry.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders accurately and ensure timely entry into the company’s system.</p><p>• Coordinate with various internal teams, including sales, procurement, and logistics, to guarantee order fulfillment and prompt delivery.</p><p>• Address and resolve customer concerns related to order discrepancies, returns, and shipping delays with professionalism.</p><p>• Maintain up-to-date records of customer interactions, transactions, and order details in company databases.</p><p>• Acquire and apply technical knowledge of electrical test and measuring instruments to assist customers effectively.</p><p>• Recommend process improvements to streamline order management and enhance customer satisfaction.</p><p>• Handle email correspondence and multi-browser systems to manage customer accounts and inquiries efficiently.</p><p>• Support connectivity-related issues and troubleshoot customer concerns regarding technical products.</p><p>• Utilize tools such as QuickBooks and Microsoft 365 to manage and report customer data accurately.</p><p>• Deliver exceptional customer service in a fast-paced environment while adhering to company standards.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role is ideal for someone passionate about delivering exceptional client experiences and is familiar with banking or customer service environments. You will play a vital part in supporting commercial banking operations while maintaining compliance and ensuring customer satisfaction. This a 2-month temporary role covering a medical leave coverage. The position has the potential to extend or go permanent. It's on-site, Monday through Friday, 8:30am to 4:30pm.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for customer inquiries, ensuring prompt resolution and maintaining client satisfaction.</p><p>• Utilize case management tools to prioritize tasks, track progress, and meet service-level agreements.</p><p>• Build strong partnerships with internal teams, including operations and banking departments, to ensure seamless communication and efficient task management.</p><p>• Handle daily client requests, including funds transfers, account maintenance, and loan servicing, with accuracy and professionalism.</p><p>• Collect and process necessary documentation for account openings while coordinating with clients and internal teams.</p><p>• Perform call-backs to verify and authenticate client transactions, ensuring compliance and security protocols are followed.</p><p>• Support teller operations when needed to ensure smooth banking processes.</p><p>• Participate in projects aimed at improving client experience, optimizing workflows, and enhancing data integrity.</p><p>• Independently manage assignments with a focus on integrity, accountability, and adherence to company policies and compliance requirements.</p>
We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. This is a Contract to permanent position, offering the chance to grow within a reputable organization in the wholesale distribution industry. The role involves providing outstanding customer support while contributing to team goals in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries with efficiency and ensure a positive experience.<br>• Process product orders accurately and maintain detailed records in the system.<br>• Identify customer needs related to equipment or services and provide appropriate solutions.<br>• Make outbound calls to assist customers and address their concerns.<br>• Collaborate with team members to meet key performance indicators and achieve sales targets.<br>• Learn and adapt to new systems and tools to enhance customer interactions.<br>• Provide consultative support to customers to guide them in selecting suitable products or services.<br>• Participate in training sessions to stay updated on company offerings and procedures.<br>• Maintain a business casual appearance and uphold a focused demeanor during all interactions.
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function. It's a great opportunity for someone earlier in their career whose energetic and business minded. Tons of room for growth/advancement. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon! You can email Bill.Nichols@roberthalf directly too. </p>
We are looking for a Customer Experience Specialist to join our team in Parsippany, New Jersey. In this role, you will play a pivotal part in ensuring exceptional service for our customers by managing order processing, optimizing logistics, and driving efficiency in supply chain operations. This is a Contract-to-Permanent position within the food and beverage industry, offering an exciting opportunity to contribute to a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Oversee the entire order management process, from purchase order receipt to delivery, ensuring seamless coordination with internal teams and external stakeholders.<br>• Optimize shipping strategies to maximize cost efficiency and improve delivery performance.<br>• Track and analyze shipping efficiency gains and share insights with cross-functional teams.<br>• Process customer orders using SAP and proprietary systems, ensuring accuracy and timeliness.<br>• Collaborate with customers to streamline order processing and enhance overall logistics performance.<br>• Minimize claims and discrepancies by ensuring compliance with shipping and order standards.<br>• Manage returns, credits, and claims processes efficiently to maintain customer satisfaction.<br>• Generate reports and perform data analysis to support customer service and logistics improvements.<br>• Utilize advanced Excel skills, including pivot tables and VLOOKUP, to track shipments and manage order data.<br>• Support continuous improvement initiatives by analyzing processes and proposing cost-to-serve enhancements for key accounts.
<p>We are looking for a highly motivated Inside Sales Representative to join our team in Minneapolis, Minnesota. This Contract-to-Permanent position offers an exciting opportunity to engage with enterprise clients and contribute to our business development efforts. The ideal candidate will have a strong background in inside sales, B2B SaaS, and customer relationship management.</p><p><br></p><p>Responsibilities:</p><p>• Deliver compelling messages to promote effective business strategies, including planning, forecasting, modeling, and budgeting.</p><p>• Identify and follow up on leads with relevant experience, utilizing sales marketing techniques to establish rapport and build relationships.</p><p>• Conduct value-driven discussions with prospects to understand their needs and present tailored solutions.</p><p>• Collaborate with field sales teams to create and implement Account Based Sales Development strategies that target the right audience at the right time.</p><p>• Schedule initial meetings and product demonstrations for the direct sales team with enterprise clients worldwide.</p><p>• Meet and exceed weekly and monthly sales targets, including forecasts, call objectives, and other key performance metrics.</p><p>• Build and maintain a robust sales pipeline, ensuring consistent outreach and follow-up.</p><p>• Utilize Salesforce tools and platforms to manage customer data, track interactions, and optimize sales processes.</p>
<p>We are looking for an experienced Customer Care Center Specialist to join our team in Needham, Massachusetts for a long term contract opportunity. This is an fully in-person opportunity starting in October.</p><p><br></p><p>In this role, you will provide exceptional customer service and banking support while fostering strong relationships with clients. This is a long-term contract position in the banking industry, offering an excellent opportunity to contribute your skills in customer service and communication.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide effective solutions to their banking needs.</p><p>• Educate clients on available banking products, services, and self-service tools to enhance their experience.</p><p>• Troubleshoot and resolve issues related to digital banking platforms and loan services.</p><p>• Utilize multiple systems simultaneously while ensuring accuracy and maintaining a meticulous demeanor.</p><p>• Promote the bank’s core values by delivering outstanding service and building trust with customers.</p>
