We are looking for an experienced Help Desk/Desktop Support Analyst to deliver hands-on technical support for a dynamic organization in Dallas, Texas. This position is best suited for someone who works confidently with minimal oversight, provides dependable end-user assistance, and can manage a broad range of desktop and identity-related issues across Windows and Microsoft 365 environments. The ideal candidate brings strong troubleshooting ability, clear communication skills, and a practical approach to resolving technical problems from initial report through final resolution.<br><br>Responsibilities:<br>• Deliver day-to-day support for desktops, laptops, and end users across multiple departments, ensuring timely resolution of technical issues.<br>• Administer user access by creating, updating, and removing accounts in Active Directory and Microsoft Entra ID, including password assistance and security group changes.<br>• Provide support for Microsoft 365 tools and multi-factor authentication, helping users with sign-in problems, enrollment steps, and general application use.<br>• Prepare and deploy Windows-based devices by imaging, configuring, and setting up workstations in a Dell hardware environment.<br>• Diagnose and resolve problems involving hardware, software, printers, wireless connectivity, network access, and other common workplace technologies.<br>• Install, configure, and maintain business applications used throughout the organization, ensuring reliable functionality for end users.<br>• Investigate recurring support issues to identify underlying causes and implement lasting solutions rather than short-term workarounds.<br>• Maintain accurate service records by documenting troubleshooting activities, updating ticket details, and following incidents through completion.<br>• Support conference room technology, audio/visual equipment, and peripheral devices to keep meetings and shared spaces fully operational.<br>• Contribute to the improvement of IT support practices by refining documentation, recommending process enhancements, and strengthening operational procedures.
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support and contribute to daily IT operations for a growing team in West Chester, Pennsylvania. This Long-term Contract position is ideal for someone who enjoys solving user issues, maintaining stable technology environments, and supporting a broad range of desktop and infrastructure needs. The role combines front-line end-user assistance with routine administrative and operational work across core IT systems.<br><br>Responsibilities:<br>• Deliver in-person and remote technical assistance for employees experiencing hardware, software, login, or network-related issues.<br>• Handle support requests across multiple escalation levels, ensuring tickets are documented, prioritized, and resolved with professionalism and urgency.<br>• Maintain user accounts and access within Active Directory, including updates to permissions, group membership, and account settings.<br>• Review system notifications and help investigate operational issues affecting desktops, servers, or connectivity.<br>• Assist with scheduled patching activities, system upkeep, and other recurring maintenance tasks that support environment stability.<br>• Provide support for server-related operations and contribute to broader IT administration responsibilities as assigned.<br>• Work closely with IT leadership and technical team members to address daily support demands and assist with smaller improvement initiatives.<br>• Support end-user computing environments built on Microsoft Windows and help maintain consistent service desk performance.
<p>We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support across sites in Gloucester and Beverly, MA. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, supporting desktop and mobile environments, and serving as a dependable local IT resource. The role offers a mix of front-line troubleshooting, device support, and collaboration with broader technology teams when advanced escalation is needed.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day technical assistance for end users, resolving hardware, software, and access issues in a timely manner.</p><p>• Act as the primary on-site IT contact for assigned locations while coordinating escalations with remote infrastructure and support teams when necessary.</p><p>• Troubleshoot Windows-based desktops, laptops, and mobile devices, including account access, application performance, and connectivity concerns.</p><p>• Manage and update service desk tickets with clear documentation, status changes, and resolution details to ensure strong support follow-through.</p><p>• Support user accounts and permissions within Active Directory, Entra ID, Azure Active Directory, Microsoft 365, and related enterprise systems.</p><p>• Assist with Citrix environment support, including workspace access and secure application connectivity for end users.</p><p>• Help maintain device deployments and endpoint configurations, including desktop operating systems and thin client platforms such as IGEL.</p><p>• Provide support for cloud-connected tools and printing solutions, helping users work effectively across office and remote settings.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for a healthcare organization in Bethlehem, Pennsylvania. This Long-term Contract position supports day-to-day end user needs by resolving technology issues, managing access in a hybrid Active Directory and Azure environment, and preparing equipment for new and existing staff. The ideal candidate brings a service-focused approach, solid troubleshooting ability, and comfort working with Windows systems, Office 365, and help desk tools.<br><br>Responsibilities:<br>• Deliver first-line technical support for computer, software, and connectivity issues affecting employees.<br>• Diagnose and address problems involving Windows operating systems, Office 365 applications, and related workplace technology.<br>• Administer user access tasks in Active Directory and Azure AD, including password assistance and account setup or removal.<br>• Prepare, deploy, and configure desktops, laptops, and mobile devices for staff use.<br>• Support employee onboarding and offboarding by coordinating device readiness and system access.<br>• Record incidents, troubleshooting steps, and outcomes accurately within the service desk platform.<br>• Route advanced or unresolved issues to senior IT team members when additional expertise is required.<br>• Track and maintain inventory levels for IT hardware, peripherals, and support supplies.<br>• Balance multiple incoming requests effectively while meeting service expectations and deadlines.<br>• Participate in assigned training and assist with additional support duties aligned with the needs of the IT team.
We are looking for a skilled Help Desk/Desktop Support Analyst to join a growing team in Boston, Massachusetts. This contract-to-permanent position is ideal for a detail-oriented IT specialist who thrives in a law firm environment and enjoys resolving complex user issues across desktop, cloud, and collaboration platforms. The role supports a fast-paced organization with a strong focus on service quality, teamwork, and long-term career growth.<br><br>Responsibilities:<br>• Resolve escalated support requests that move beyond the Tier 1 service desk, delivering timely solutions for both technical and user-facing issues.<br>• Provide hands-on support for Windows 11, Microsoft 365, Azure Virtual Desktop, and core desktop technologies used across the firm.<br>• Troubleshoot and maintain legal document management platforms such as iManage or NetDocuments, ensuring users can access and manage files efficiently.<br>• Support Zoom and Microsoft Teams meeting technology, including audiovisual issues that affect daily collaboration and client-facing communication.<br>• Investigate account access concerns, password-related issues, and Active Directory requests while maintaining a strong customer service approach.<br>• Assist with backup, disaster recovery, and business continuity tasks, including work related to tools such as Zerto.<br>• Monitor logs and review server capacity or performance concerns to help identify and address underlying infrastructure issues.<br>• Contribute to the development of a scalable service desk function by helping onboard new users and supporting the organization’s expanding office and cloud footprint.
<p>We are looking for a ITIL Support Analyst to oversee incident coordination across a multi-tier IT support environment in Salt Lake City, Utah. This contract position is ideal for someone who can manage incident flow from initial intake through final resolution while maintaining strong service performance and clear communication with stakeholders. The role focuses on improving response effectiveness, reducing recurring issues, and ensuring tickets are actively progressed across support teams and partner groups.</p><p><br></p><p>Responsibilities:</p><p>• Manage the complete incident process for issues of all priority levels, from identification and triage through escalation, resolution, and closure.</p><p>• Lead response efforts for high-impact incidents by coordinating resources, directing activities, and keeping teams focused on service restoration.</p><p>• Apply appropriate severity levels and routing paths to incidents across Tier 1, Tier 2, and Tier 3 support functions.</p><p>• Monitor ticket queues continuously, step in on cases at risk of delay, and help teams stay aligned with response and resolution expectations.</p><p>• Review service data and incident trends to uncover repeat problems, process gaps, and opportunities for automation or self-service improvements.</p><p>• Maintain strong oversight of incidents involving infrastructure, security, application, facilities, or external vendors to prevent work from stalling outside the core support queue.</p><p>• Communicate timely updates during active incidents and prepare clear summaries for both technical teams and business stakeholders after resolution.</p><p>• Conduct root cause reviews for significant incidents, document follow-up actions, and track those items through completion.</p><p>• Evaluate end-user feedback, address dissatisfaction directly when needed, and share coaching points with support teams to improve service quality.</p><p>• Refine ServiceNow incident workflows, reporting fields, and queue management practices to support accurate tracking and measurable performance.</p>
We are looking for a Help Desk/Desktop Support Analyst to support daily technology needs for a retail operation in Ontario, California. This position focuses on delivering responsive end-user assistance, maintaining reliable desktop and mobile computing environments, and helping employees stay productive through timely issue resolution. The ideal candidate brings hands-on technical support experience, strong troubleshooting ability, and a practical approach to managing hardware, software, and user access.<br><br>Responsibilities:<br>• Deliver front-line and intermediate technical support for desktops, laptops, mobile devices, printers, and other workplace technology.<br>• Set up, configure, maintain, and troubleshoot operating systems, business applications, and end-user hardware.<br>• Track IT assets by keeping equipment records current and monitoring device assignment and inventory status.<br>• Support employee onboarding and offboarding by preparing accounts, issuing equipment, and recovering technology as needed.<br>• Record incidents, solutions, and recurring fixes in ticketing systems and internal documentation resources.<br>• Work closely with broader IT teams to escalate unresolved issues and help drive timely resolution of more complex problems.<br>• Assist users with connectivity issues and provide support for basic network and server-related needs when required.<br>• Follow established security standards, support procedures, and company technology policies in all support activities.
We are looking for an experienced Help Desk/Desktop Support Analyst to provide reliable technical support for end users in a government environment in California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can resolve desktop, software, and account-related issues while delivering responsive service. The role supports day-to-day IT operations through troubleshooting, device setup, and user assistance across Microsoft-based systems.<br><br>Responsibilities:<br>• Provide front-line technical assistance for hardware, software, and desktop issues, ensuring timely resolution for end users.<br>• Diagnose and resolve problems involving Windows operating systems, user accounts, peripheral devices, and standard business applications.<br>• Manage and update service desk tickets, document issue details, and communicate progress clearly with users and internal stakeholders.<br>• Support account administration tasks within Active Directory, including access updates, password assistance, and basic user maintenance.<br>• Install, configure, and maintain desktop computers, laptops, printers, and related equipment for staff across the organization.<br>• Perform basic network and cabling support to address connectivity issues and workstation setup needs.<br>• Assist with troubleshooting and support activities related to Munis and other department applications as needed.<br>• Coordinate device deployments, workstation moves, and technical upgrades while minimizing disruption to daily operations.
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for employees in New York, New York. This position focuses on maintaining a reliable end-user computing environment across devices, collaboration platforms, identity systems, and cloud-based tools. The ideal candidate brings a strong service mindset, practical troubleshooting ability, and experience supporting modern workplace technologies in a fast-paced setting.<br><br>Responsibilities:<br>• Resolve day-to-day technical issues involving computers, operating systems, business applications, connectivity, Microsoft 365, and other cloud services.<br>• Oversee administration of Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, Office applications, and Copilot to ensure stable user access and productivity.<br>• Manage identity and access functions within Microsoft Entra ID, including account and group maintenance, authentication controls, single sign-on, and secure access governance.<br>• Support device management programs through Microsoft Intune and Jamf by handling enrollment, compliance enforcement, software rollout, updates, and mobile device administration.<br>• Assist employees with enterprise AI tools, including Microsoft Copilot, ChatGPT, Claude, and related platforms, while encouraging effective and responsible usage.<br>• Coordinate onboarding and offboarding activities by provisioning accounts, preparing devices, assigning licenses, and reviewing access permissions.<br>• Provide support for meeting room and collaboration technologies, including Zoom Rooms, Microsoft Teams Rooms, Crestron, and Cisco solutions.<br>• Keep asset records, support documentation, knowledge articles, and operational procedures accurate and up to date.<br>• Contribute to infrastructure, cloud, automation, and technology implementation initiatives in partnership with internal stakeholders and external vendors.<br>• Participate in after-hours coverage and scheduled on-call support when needed.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for employees in Dearborn, Michigan. This contract opportunity is ideal for someone who combines strong desktop troubleshooting skills with a service-minded approach and confidence supporting users at all levels, including leadership. The right candidate will bring a solid foundation in end-user support, Microsoft technologies, and device setup while contributing to a positive and responsive IT experience.<br><br>Responsibilities:<br>• Deliver day-to-day technical assistance for desktop, laptop, and peripheral issues, resolving hardware, software, and operating system problems efficiently.<br>• Manage and update user accounts, permissions, and access requests within Active Directory and Azure Active Directory environments.<br>• Support Microsoft 365 applications and collaboration tools, including Outlook, Teams, OneDrive, and SharePoint, to help users stay productive.<br>• Diagnose and resolve printer connectivity, functionality, and configuration issues across the office environment.<br>• Prepare, image, and deploy laptops using Smart Deploy and ensure systems are properly configured for new and existing employees.<br>• Handle incoming service desk requests, document troubleshooting steps, and maintain accurate ticket updates through resolution.<br>• Assist with Windows 10 support, workstation setup, and desktop hardware replacements or upgrades as needed.<br>• Communicate clearly with both end users and executive-level staff, providing timely updates and attentive customer support.
<p>We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance and deliver excellent customer support for end users. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day technology issues while supporting desktop environments, software applications, and core user account needs. The role focuses on diagnosing problems efficiently, guiding users through solutions, and ensuring support requests are handled thoroughly from intake to completion.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical support to users, addressing a high volume of customer service-oriented questions related to software, hardware, and general system access.</p><p>• Diagnose and resolve issues affecting desktop computers, laptops, and server-connected environments, using a methodical approach to restore normal operations.</p><p>• Set up, configure, and maintain end-user devices, business applications, and peripheral equipment to ensure reliable performance.</p><p>• Manage incoming service desk requests, record issue details accurately, and follow each ticket through to a complete and timely resolution.</p><p>• Support user account and access-related tasks within Active Directory as part of routine help desk operations.</p><p>• Assist with Windows-based troubleshooting across supported devices, including identifying operating system, application, and connectivity problems.</p><p>• Communicate clearly with employees and stakeholders to explain solutions, provide updates, and maintain a positive support experience.</p>
We are looking for a Help Desk/Desktop Support Analyst to join a client-focused IT support team in Pennsylvania. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys solving technical problems, supporting end users across a Microsoft-based environment, and delivering dependable service both remotely and onsite. The role offers a mix of hands-on desktop support, account administration, and day-to-day operational troubleshooting while working closely with users to keep systems running smoothly.<br><br>Responsibilities:<br>• Deliver timely support for everyday hardware, software, and access-related issues submitted through the service desk.<br>• Diagnose and resolve problems affecting desktops, laptops, printers, and other end-user devices in both remote and onsite settings.<br>• Prepare and deploy workstations, install business applications, and set up user profiles and accounts for new or existing staff.<br>• Monitor technical alerts and respond to basic network or connectivity issues using internal support and monitoring tools.<br>• Perform routine administration tasks within Active Directory and Microsoft 365 to maintain user access and system functionality.<br>• Apply patches, support endpoint protection efforts, and help maintain a secure desktop environment across supported devices.<br>• Keep support records accurate and up to date, ensuring troubleshooting steps and resolutions are clearly documented.<br>• Recognize repeated support trends and share recommendations that improve service quality and reduce recurring incidents.<br>• Travel to client locations as needed to provide in-person technical assistance and equipment support.
Our client in the telecommunications space is looking for a hands-on Technical Support Specialist to support end users across the corporate office and remote locations. This person will be a key resource for day-to-day IT support and help keep systems running smoothly.<br>What you’ll do:<br>Provide onsite and remote support for employees across the organization<br>Troubleshoot hardware and software issues on desktops and laptops (Windows environment)<br>Support Microsoft 365 including Outlook, Teams, and basic admin tasks<br>Reset passwords and assist with account access issues<br>Handle email troubleshooting and general user support requests<br>Install, configure, and maintain printers and other peripherals<br>Set up new users including equipment, accounts, and system access<br>Track and resolve tickets in a timely, customer-focused manner<br>Escalate more complex issues when needed<br>What they’re looking for:<br>Experience providing end user support in a corporate environment<br>Strong working knowledge of Microsoft 365<br>Experience with desktop support (Windows), printers, and basic networking concepts<br>Comfortable supporting users both in person and remotely<br>Solid troubleshooting skills and ability to work through issues independently<br>Strong communication skills and a service-oriented mindset<br>Nice to have:<br>Experience with a ticketing system<br>Basic understanding of Active Directory or user account management
<p>We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance for end users in San Angelo, TX. This is a Contract-to-Hire position which is ideal for someone who enjoys combining hands-on desktop support with service desk troubleshooting in a fast-paced environment. The role focuses on resolving technical issues, supporting hardware and software needs, and delivering dependable customer service across workplace technology.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line and desktop-level technical support by diagnosing user issues, fulfilling service requests, and restoring system functionality.</p><p>• Install, configure, and update computers, software applications, and peripheral equipment to meet operational needs.</p><p>• Handle hands-on troubleshooting for workstations and related devices, including maintenance tasks that help prevent recurring technical problems.</p><p>• Set up, distribute, and tailor end-user devices and accessories so employees can work effectively from day one.</p><p>• Partner with technical specialists and subject matter experts to address escalated tickets, major incidents, and more complex problem records.</p><p>• Use PowerShell to run, adjust, and improve scripts that streamline routine IT support activities and reduce manual effort.</p><p>• Maintain accurate support documentation and contribute to process knowledge that strengthens service desk effectiveness.</p><p>• Assist with backup-related tasks, system configuration, and other assigned technology support duties as needed.</p>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance to end users in Chicago, Illinois. This position supports daily technology operations by resolving hardware and software issues, preparing workstations and peripherals, and ensuring meeting technology is ready for use. The ideal candidate brings strong customer service instincts, sound troubleshooting ability, and a careful approach to handling sensitive information.<br><br>Responsibilities:<br>• Deliver in-person and remote support for staff by diagnosing and resolving issues involving approved software, desktop and laptop systems, and related devices.<br>• Install, configure, and maintain end-user equipment and workplace technology to support smooth day-to-day operations.<br>• Troubleshoot printers and scanners, perform routine upkeep, and work with external service providers when vendor escalation is required.<br>• Prepare and support conference room technology, including audio/video meetings, presentation setups, and web-based collaboration sessions.<br>• Manage and resolve incidents escalated from the service desk, documenting progress and outcomes accurately within the designated ticketing platform.<br>• Partner with team members to track equipment inventory, keep records current, and notify leadership when stock levels need replenishment.<br>• Use sound judgment to prioritize and escalate complex issues to engineers or other IT specialists while keeping supervisors informed of significant concerns.<br>• Maintain an orderly repair and storage area and follow departmental standards, policies, and security expectations in all support activities.<br>• Contribute to special assignments and additional departmental initiatives as needed while protecting confidential information encountered during support work.
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users and on-site systems in Los Angeles, California. This Long-term Contract position is ideal for someone who combines strong desktop support experience with a solid understanding of networking, endpoint management, and point-of-sale environments. The role will focus on resolving daily technical issues, supporting retail-related hardware and software, and helping maintain reliable IT operations across user devices and infrastructure.<br><br>Responsibilities:<br>• Deliver front-line and desktop support for hardware, software, and connectivity issues affecting end users and business operations.<br>• Troubleshoot and resolve incidents involving Windows 10 devices, Microsoft environments, and standard workplace applications.<br>• Manage and update service requests, incidents, and resolutions within ServiceNow to ensure accurate tracking and timely follow-up.<br>• Support point-of-sale systems, including Brink-related environments, Ingenico payment devices, and other store technology components.<br>• Administer endpoint configuration and device management tasks through Intune and assist with user access support in Entra ID and Active Directory.<br>• Provide remote assistance using tools such as LogMeIn and coordinate with users to restore functionality as efficiently as possible.<br>• Assist with network-related troubleshooting involving Meraki solutions, Cisco access points, switches, and related infrastructure components.<br>• Contribute to automation-focused support activities that improve repeatable processes and reduce manual effort in day-to-day operations.<br>• Support technical changes or platform updates, including work connected to Entra ID-related transition activities when assigned.
We are looking for an experienced Senior Business Analyst – Workday Advanced Compensation to support a major compensation initiative for a global organization in Fridley, Minnesota. This Long-term Contract position will partner closely with compensation operations, program leadership, and cross-functional stakeholders to strengthen processes, improve documentation, and guide implementation activities tied to Workday Advanced Compensation. The ideal candidate brings strong business analysis expertise, hands-on knowledge of global compensation programs, and the ability to translate complex operational needs into clear plans, process flows, and practical recommendations.<br><br>Responsibilities:<br>• Partner with compensation operations leadership to provide guidance on effective practices and help drive implementation activities related to Workday Advanced Compensation.<br>• Develop end-to-end process maps, operating documentation, work instructions, and risk assessments in collaboration with program managers and business stakeholders.<br>• Evaluate current annual compensation planning approaches and recommend updates to align future-state workflows with Workday Advanced Compensation capabilities.<br>• Support readiness for recurring compensation events, including merit, bonus, promotion, and related planning cycles, by coordinating tasks and identifying operational gaps.<br>• Work with process owners to clarify business needs, refine procedures, and improve consistency across global compensation activities.<br>• Participate in testing efforts by helping define scenarios, review outcomes, document issues, and support business validation activities.<br>• Create materials and plans that support the move from legacy compensation processes into Workday Advanced Compensation from an operational perspective.<br>• Track project actions, dependencies, and risks to help keep implementation work organized and progressing on schedule.
<p>We are looking for an experienced Digital Marketing Analyst to support high-impact marketing analytics and marketing technology efforts within the insurance industry. This Long-term Contract position that is remote with monthly travel to Michigan, will work closely with senior leaders, technical teams, and business partners to turn strategic priorities into measurable results. The ideal candidate brings strong expertise in analytics, digital marketing, and enterprise program leadership, with the ability to guide complex initiatives across data, technology, and marketing functions.</p><p><br></p><p>Responsibilities:</p><p>• Direct large-scale marketing analytics and marketing technology programs that support enterprise goals and measurable business performance.</p><p>• Convert organizational objectives into practical roadmaps, aligning deliverables, priorities, and execution across multiple teams.</p><p>• Oversee project governance, milestone tracking, issue resolution, and risk management to keep initiatives moving forward effectively.</p><p>• Coordinate collaboration among marketing, information technology, analytics, data science, and business stakeholders to ensure consistent progress.</p><p>• Evaluate analytical models, reporting outputs, and technical work produced in platforms such as Python to maintain quality and business relevance.</p><p>• Guide audience segmentation, test design, attribution analysis, and campaign measurement to improve marketing effectiveness.</p><p>• Support modernization efforts within the marketing technology ecosystem, including Adobe platform-related implementations and enhancements.</p><p>• Work with external partners, agencies, and technology providers to maintain alignment on scope, execution, and outcomes.</p><p>• Deliver clear updates, insights, and strategic recommendations to executive leadership and other senior stakeholders.</p><p><br></p><ul><li><strong>Must-Haves:</strong> Enterprise Marketing Analytics leadership, MarTech transformation, cross-functional program management, executive communication, Adobe ecosystem, data science oversight. Nice-to-Haves: Insurance, financial services, regulated industries, Salesforce, Databricks, Power BI, AWS, SageMaker.</li><li><strong>Tech Stack:</strong> Adobe Campaign, Adobe CRM, Adobe Workfront, SQL, Python, R, Databricks, Salesforce, Power BI, AWS, SageMaker, MarTech ecosystems, predictive modeling, MLOps. Non-negotiable: Senior enterprise leadership experience driving Marketing Analytics and MarTech initiatives.</li></ul><p><br></p>
<p>We are looking for an experienced Digital Marketing Analyst to support high-impact marketing analytics and marketing technology efforts within the insurance industry. This Long-term Contract position that is remote with monthly travel to Michigan, will work closely with senior leaders, technical teams, and business partners to turn strategic priorities into measurable results. The ideal candidate brings strong expertise in analytics, digital marketing, and enterprise program leadership, with the ability to guide complex initiatives across data, technology, and marketing functions.</p><p><br></p><p>Responsibilities:</p><p>• Direct large-scale marketing analytics and marketing technology programs that support enterprise goals and measurable business performance.</p><p>• Convert organizational objectives into practical roadmaps, aligning deliverables, priorities, and execution across multiple teams.</p><p>• Oversee project governance, milestone tracking, issue resolution, and risk management to keep initiatives moving forward effectively.</p><p>• Coordinate collaboration among marketing, information technology, analytics, data science, and business stakeholders to ensure consistent progress.</p><p>• Evaluate analytical models, reporting outputs, and technical work produced in platforms such as Python to maintain quality and business relevance.</p><p>• Guide audience segmentation, test design, attribution analysis, and campaign measurement to improve marketing effectiveness.</p><p>• Support modernization efforts within the marketing technology ecosystem, including Adobe platform-related implementations and enhancements.</p><p>• Work with external partners, agencies, and technology providers to maintain alignment on scope, execution, and outcomes.</p><p>• Deliver clear updates, insights, and strategic recommendations to executive leadership and other senior stakeholders.</p><p><br></p><ul><li><strong>Must-Haves:</strong> Enterprise Marketing Analytics leadership, MarTech transformation, cross-functional program management, executive communication, Adobe ecosystem, data science oversight. Nice-to-Haves: Insurance, financial services, regulated industries, Salesforce, Databricks, Power BI, AWS, SageMaker.</li><li><strong>Tech Stack:</strong> Adobe Campaign, Adobe CRM, Adobe Workfront, SQL, Python, R, Databricks, Salesforce, Power BI, AWS, SageMaker, MarTech ecosystems, predictive modeling, MLOps. Non-negotiable: Senior enterprise leadership experience driving Marketing Analytics and MarTech initiatives.</li></ul><p><br></p>
We are looking for a Cyber Security Analyst to support and strengthen security operations within a manufacturing environment in New Castle, Pennsylvania. This role focuses on protecting systems, assessing risk, and helping maintain alignment with recognized security frameworks and compliance expectations. The ideal candidate brings practical experience with vulnerability management, access control, and network security technologies while using a methodical, data-driven approach to problem solving.<br><br>Responsibilities:<br>• Monitor and evaluate the security posture of systems and networks to identify risks, gaps, and areas for improvement.<br>• Conduct vulnerability assessments with industry-standard scanning tools and help coordinate remediation efforts based on risk and business impact.<br>• Administer and support privileged access controls to help safeguard sensitive accounts and critical infrastructure.<br>• Review firewall and network security configurations, including platforms such as Check Point and Cisco ASA, to maintain effective protection and access management.<br>• Contribute to configuration management practices that promote secure, consistent, and well-documented system settings.<br>• Analyze security findings, trends, and operational data to support informed decision-making and continuous improvement initiatives.<br>• Assist with maintaining compliance with applicable cybersecurity frameworks and standards relevant to regulated environments.<br>• Partner with internal stakeholders to recommend and implement security measures that reduce exposure and support business operations.
<p>Robert Half is seeking a Cybersecurity Analyst </p><p><br></p><p>The Cybersecurity Analyst applies working knowledge of cybersecurity concepts, tools, and processes to support threat detection, investigation, and response activities. This role operates with moderate independence on standard tasks, contributes to continuous improvement of security operations, and escalates complex or high-risk issues appropriately. The Analyst understands how cybersecurity activities protect member data and trust, and applies a consistent service mindset in all interactions.</p><p>________________________________________</p><p>Key Responsibilities</p><p>• Monitors, analyzes, and triages security alerts and events from tools such as SIEM, EDR/XDR, email security, and identity platforms, following documented procedures.</p><p>• Conducts initial investigations of security incidents, including log review, basic root cause analysis, and evidence collection, escalating when needed.</p><p>• Supports incident response activities by executing assigned response actions and documenting findings, timelines, and outcomes.</p><p>• Performs routine vulnerability scanning, validation, and remediation tracking, identifying trends or recurring issues for escalation.</p><p>• Assists with access reviews, privileged access monitoring, and IAM-related investigations following policy and approval workflows.</p><p>• Contributes to maintaining and improving standard operating procedures, playbooks, and technical documentation.</p><p>• Participates in threat intelligence review and applies indicators of compromise (IOCs) to detection tools under guidance.</p><p>• Supports security awareness activities, including phishing analysis, reporting metrics, and follow-up actions.</p><p>• Uses dashboards and reports to identify patterns or trends in alerts, vulnerabilities, or user behavior, asking questions to build analytical confidence.</p><p>• Collaborates with IT, cloud, and business teams to support secure configurations and remediation efforts.</p><p>• Provides guidance to Level 1 analysts during routine investigations and shares lessons learned with the team.</p><p>• Supports assigned project tasks or portions of larger initiatives, tracking progress and communicating status or risks.</p><p>• Participates in tabletop exercises, audits, and compliance activities related to NIST, CIS Controls, and regulatory expectations.</p><p>• Performs other related duties as assigned.</p><p><br></p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a Marketing Operations Analyst <strong>(contract).</strong> In this role, you will support and optimize the systems, processes, and data infrastructure that drive marketing performance. This role will serve as a key partner to Marketing and Sales teams, ensuring efficient lead management, accurate reporting, and operational excellence across the marketing technology ecosystem. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Manage and optimize marketing technology platforms, including marketing automation tools, CRM integrations, and related systems.</li><li>Maintain data integrity across marketing and sales platforms through data governance, enrichment, and ongoing database management.</li><li>Design, implement, and enhance lead scoring, lead routing, campaign automation, and nurture processes.</li><li>Provide technical support for marketing initiatives, including email campaigns, landing pages, digital advertising efforts, and other demand generation programs.</li><li>Develop and maintain dashboards, reports, and performance metrics to evaluate campaign effectiveness, conversion rates, pipeline impact, and ROI.</li><li>Collaborate with Sales and cross-functional stakeholders to improve lead management processes and optimize funnel performance.</li><li>Assess and implement new marketing technologies, manage external vendors, and create process documentation and user training materials.</li></ul>
<p>We are looking for a Sr. Project Financial Analyst to join a manufacturing organization in Lake Mary, Florida. This position focuses on the financial performance of complex projects, combining analytical rigor with practical support for forecasting, cost control, and revenue recognition. The ideal candidate brings hands-on project finance experience, especially with percentage-of-completion accounting, and is comfortable working in a large-scale business environment.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain project financial forecasts to support accurate planning, performance tracking, and business decision-making.</p><p>• Monitor project costs and profitability, identifying variances and partnering with stakeholders to address financial risks and opportunities.</p><p>• Apply percentage-of-completion revenue recognition methods to ensure project results are reported accurately and in line with accounting standards.</p><p>• Provide financial analysis and reporting for ongoing projects, offering insights that improve visibility into margins, timelines, and overall project health.</p><p>• Collaborate with project managers and cross-functional teams to align financial expectations with operational execution throughout the project lifecycle.</p><p>• Support financial processes within SAP and contribute to effective use of planning and consolidation tools such as OneStream when needed.</p><p>• Assist with enterprise-level financial activities in a large company setting, including work tied to evolving system capabilities and reporting needs.</p><p><br></p><p>For immediate consideration regarding the Sr. Project Financial Analyst position, please send your resume to Mitch Anderson, VP and Practice Director. ***You can find my email on LinkedIn (Mitch Anderson, MBA) to send me your resume directly. You can also call (407) 214-8427.</p>
We are looking for an experienced Sr. Payroll Analyst to support a Contract assignment based in Providence, Rhode Island. This role will partner closely with payroll operations and cross-functional stakeholders to strengthen Workday payroll processes, improve controls, and enhance reporting visibility. The ideal candidate brings deep expertise in large-scale payroll environments and can translate operational needs into reliable system solutions, testing strategies, and measurable process improvements.<br><br>Responsibilities:<br>• Partner with payroll operations leaders to shape the Workday payroll governance approach, prioritize system enhancements, and establish quality measures that track accuracy and performance.<br>• Configure and validate payroll elements such as earnings, deductions, eligibility criteria, retroactivity handling, and off-cycle processing rules while maintaining organized system records.<br>• Oversee the functional direction of payroll-related interfaces, monitor inbound and outbound data flows, and coordinate resolution efforts when integration issues affect downstream teams.<br>• Build and maintain reports, calculated fields, and dashboards that highlight exceptions, retro activity, settlements, and other key payroll indicators while supporting data accuracy and audit readiness.<br>• Lead payroll and absence release activities in Workday by coordinating testing, managing regression coverage, and recommending feature adoption based on business value.<br>• Work with treasury and related stakeholders to support settlement controls, approval routing, bank file oversight, and investigation of reconciliation discrepancies.<br>• Strengthen compliance practices by reinforcing source-level issue correction, supporting segregation of duties, conducting periodic access reviews, and preserving documentation for audits.<br>• Serve as an escalation point for complex payroll system issues, driving root-cause analysis and partnering with technical and operational teams to implement lasting fixes.<br>• Maintain process documentation, operating procedures, validation artifacts, and configuration inventories while guiding payroll users on updated controls and best practices.<br>• Translate business requirements into practical system designs, support structured project delivery, and create validated templates for high-volume data updates with successful posting outcomes.
We are looking for a Sr. FP&A Analyst to join our team in Austin, Texas and help shape financial decisions through thoughtful analysis, forecasting, and planning. This role partners with leaders across the business to turn financial data into clear recommendations that support performance, profitability, and long-term strategy. The ideal candidate brings strong modeling skills, business acumen, and the ability to present complex findings in a practical, easy-to-understand way.<br><br>Responsibilities:<br>• Develop and deliver recurring financial reports that highlight operating results, key variances, and performance trends across monthly, quarterly, and annual periods.<br>• Partner with business leaders to build budgets and rolling forecasts, monitor results against plan, and recommend actions to address gaps or improve outcomes.<br>• Create and maintain financial models that support scenario planning, investment analysis, and evaluation of new initiatives or operational changes.<br>• Assess profitability drivers, including food cost performance and labor efficiency, and provide insight into opportunities to strengthen margins.<br>• Prepare management-ready summaries, dashboards, and presentations that translate financial results into actionable guidance for non-financial stakeholders.<br>• Support strategic planning by analyzing historical performance, market conditions, and business assumptions to project future financial results.<br>• Contribute to financial risk reviews and help ensure planning, reporting, and analysis activities align with internal controls and external requirements.<br>• Perform special analyses for senior leadership and identify process improvements that streamline financial planning and reporting workflows.