<p><strong>Job Title</strong></p><p>Programmer Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A well-established organization in the advanced manufacturing is seeking a skilled Programmer Analyst to join its growing technology team. The company supports a range of industries including aerospace, healthcare, and high-tech manufacturing, with a strong emphasis on innovation, quality, and operational excellence.</p><p><br></p><p><strong>Role Summary</strong></p><p>The Programmer Analyst will play a key role in designing, developing, and maintaining enterprise applications that support critical business operations. This position is responsible for the full software development lifecycle and partners closely with stakeholders in Chatsworth, California to drive process improvements, enhance system performance, and ensure reliable application delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze business requirements and translate them into technical solutions that improve efficiency and automation</li><li>Design, develop, test, and implement enterprise applications and system enhancements</li><li>Create detailed system specifications, workflows, and database designs for complex applications</li><li>Maintain and support ERP systems and related business applications</li><li>Collaborate with cross-functional teams to gather requirements and deliver scalable solutions</li><li>Monitor system performance, identify inefficiencies, and implement improvements</li><li>Troubleshoot and resolve application issues in a timely and effective manner</li><li>Develop and execute test plans to ensure application quality and reliability</li><li>Document technical specifications, processes, and user guides</li><li>Support deployment activities and provide ongoing production support</li><li>Contribute to quality assurance standards and continuous improvement initiatives</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$90,000-$125,000 plus discretionary bonus</li><li>Competitive benefits package, including health coverage, retirement plans, and paid time off</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: 100% on-site</li><li>Flexible scheduling within standard business hours</li><li>Participation in rotating on-call support as needed</li><li>Opportunity to contribute across the full development lifecycle in a collaborative environment</li></ul>
<p><em>The salary range for this position is $90,000 - $120,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong>Job Description:</strong></p><ul><li>Lead structured Kaizen cycles focused on throughput, quality and risk reduction.</li><li>Apply relevant Process Management tools (e.g. Lean/Six Sigma tools such as VSM (Value Stream Mapping), SIPOC (Supplier, Input, Process, Output, Customer), 5 Whys, Ishikawa).</li><li>Perform process mining and time‑and‑motion analysis.</li><li>Identify root causes of rework, delays, documentation errors and funding bottlenecks.</li><li>Design and develop To‑Be processes including clear role definitions, handoffs, and service-level expectations. As minimum expected is inclusion of RACI (Responsible, Accountable, Consulted, Informed), SLAs and control points.</li><li>Analyze and document current (“as-is”) processes across all functions – e.g. origination, credit, operations, funding/treasury, and portfolio management.</li><li>Identify inefficiencies (benchmarking against other countries in the network, against the market), bottlenecks, error drivers, and compliance-related risks.</li><li>Support the creation and maintenance of standard operating procedures (SOPs), process maps, and work instructions.</li><li>Serve as the primary process interface between functions (e.g., IT, Risk, Operations, Finance).</li><li>Align process and system requirements with Group standards while ensuring local regulatory and operational needs are met.</li><li>Facilitate cross-functional workshops to align stakeholders on process changes, implementation steps, and responsibilities.</li><li>Translate business requirements into structured change requests for HQ IT teams, or external local providers.</li><li>Define functional requirements, expected outcomes, dependencies, acceptance criteria, and test scenarios.</li><li>Support prioritization of change requests and maintain transparency on timelines and delivery status.</li><li>Coordinate user acceptance testing (UAT) with local teams and document test results.</li><li>Ensure system enhancements support process design, reporting, compliance, and operational efficiency.</li><li>Monitor performance of external systems and service quality, maintaining communication and coordination with external providers (if such).</li><li>Translate gaps into OCR (Optical Character Recognition)/RPA (Robotic Process Automation) and workflow opportunities.</li><li>Build business cases with ROI and risk impact.</li><li>Define data quality rules and reporting requirements</li><li>Monitor and supervise process implementation across teams, ensuring adoption and operational consistency.</li><li>Track and manage implementation progress, risks, open issues, and mitigation actions.</li></ul><p><br></p>
<p>Job Title: Risk & Compliance Analyst</p><p><br></p><p>We are seeking a detail-oriented Risk & Compliance Analyst to support the organization’s compliance, risk assessment, and regulatory monitoring activities. This hybrid position (3 days in office- Doral- 2 days remote) will review internal controls, analyze compliance data, identify potential risks, and help ensure adherence to applicable regulations, policies, and procedures.</p><p><br></p><p>INTERVIEW'S THIS WEEK - Send your resume to brenda.arce@roberthalf</p><p><br></p><ul><li>Conduct risk assessments, compliance reviews, and internal control testing.</li><li>Monitor business processes for compliance and operational risks.</li><li>Review policies, procedures, and supporting documentation.</li><li>Track compliance findings, corrective actions, and risk trends.</li><li>Prepare documentation and gather evidence for audits.</li><li>Maintain accurate compliance records, logs, and dashboards.</li><li>Research regulatory changes and support policy updates.</li><li>Assist with investigating and escalating compliance concerns.</li><li>Collaborate with internal departments to strengthen controls.</li><li>Prepare reports and presentations for leadership.</li></ul><p><br></p>
<p>The ERP Business Analyst serves as the primary liaison between business stakeholders and ERP delivery teams, specializing in a specific functional area of the business (e.g. Accounting & Finance, Supply Chain, Manufacturing, etc). This role bridges business needs and ERP system capabilities, translating complex requirements into scalable, value driven solutions. The analyst plays a key role in Company's SAP S4Hana implementations, enhancements, and ongoing optimization, ensuring alignment with business processes, enterprise standards, and strategic objectives.</p><p><br></p><p>Business Analysis & Process Design</p><p>• Partner with business leaders, business process leads and subject matter experts within the assigned domain to understand solution objectives, challenges, and regulatory/operational constraints.</p><p>• Elicit, analyze and document business requirements using interviews, workshops, and process reviews.</p><p>• Develop current state and future state, user stories, process maps, functional requirements, and business rules.</p><p>• Identify opportunities to standardize, streamline, and optimize business processes / workflows using ERP best practices in a regulated manufacturing environment.</p><p><br></p><p>ERP & SAP Functional Expertise</p><p>• Serve as the ERP functional expert for the assigned business domain, with strong working knowledge of SAP solutions relevant to that area.</p><p>• Translate business requirements into detailed functional specifications for SAP configuration, enhancements, and integrations.</p><p>• Collaborate with SAP configuration, development, integration, OCM and data teams to design end to end solutions.</p><p>• Advise stakeholders on SAP capabilities, limitations, design alternatives, and impacts to upstream, downstream and cross stream processes.</p><p><br></p><p>Project Delivery & Implementation Support</p><p>• Serve as a functional advisor on designs for Company's initial SAP S4H implementation.</p><p>• Support ERP initiatives across the full lifecycle: planning, design, build, test, training and deployment.</p><p>• Lead or support system integration testing (SIT) and user acceptance testing (UAT), including test case development, execution, and defect resolution.</p>
Robert Half Finance & Accounting and Kevin Sweet have partnering with a highly respected, industry leader in the distribution and supply chain industry to identify a talented Senior Financial Analyst. This is an outstanding opportunity for an analytical, business-minded finance detail oriented who enjoys partnering with leadership, influencing decision-making, and delivering meaningful financial insights that drive performance. <br> In this highly visible role, you will support a key operating division and serve as a trusted financial partner to business leaders. You will be responsible for analyzing financial performance, developing forecasts, supporting planning initiatives, and helping leadership understand critical business trends, opportunities, and risks. <br> My client offers incredible benefits which includes profit sharing, employee stock option plan and competitive annual salary and bonus! For additional information and consideration, contact Kevin Sweet directly at 682-499-1182 or via email at [email protected] <br> Responsibilities: Analyze financial performance by comparing actual results to budgets and forecasts, identifying trends and explaining key variances. Develop and maintain sales, gross margin, operating expense, and working capital analyses. Prepare, analyze, and distribute monthly financial reporting packages to business leadership. Partner cross-functionally with operational and commercial leaders to provide financial insights and support strategic initiatives. Create financial models, business cases, dashboards, presentations, and ad hoc analyses. Support annual budgeting, quarterly forecasting, and long-range planning processes. Assist leadership in evaluating business performance, identifying opportunities for improvement, and supporting data-driven decision-making. Present financial information and recommendations to stakeholders across the organization. Why Consider This Opportunity? Highly visible role with direct interaction with business leadership. Opportunity to influence strategic decision-making and business performance. Collaborative and employee-focused culture. Strong growth potential within a successful and expanding organization. Competitive compensation and comprehensive benefits package. If you're looking for an opportunity to leverage your analytical expertise, business acumen, and strategic mindset in a dynamic environment, we'd love to connect with you.
<p>The Senior Financial Analyst is responsible for supporting financial planning, analysis, forecasting, budgeting, and reporting while leveraging AI and automation tools to improve efficiency, accuracy, and decision-making. In a mid-sized company, this role often partners with finance leadership, operations, and business units to analyze financial performance, identify trends, and help drive process improvements through technology-enabled solutions. </p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and maintain financial models, forecasts, budgets, and variance analyses to support business planning and strategic decisions. Based on general knowledge.</li><li>Analyze financial and operational data to identify trends, risks, and opportunities for improvement. Based on general knowledge.</li><li>Use AI and automation tools to streamline reporting, data consolidation, and recurring analysis processes. </li><li>Partner with cross-functional teams to improve data accuracy, reporting workflows, and financial visibility. Based on general knowledge.</li><li>Prepare monthly, quarterly, and annual financial reports for management and business stakeholders. Based on general knowledge.</li><li>Support scenario planning, profitability analysis, and performance tracking across departments or business lines. Based on general knowledge.</li><li>Assist with system enhancements, dashboard development, and process automation initiatives. Based on general knowledge.</li><li>Present findings and recommendations to leadership in a clear and actionable manner. Based on general knowledge.</li></ul><p><br></p>
<p>We are looking for an experienced Senior Financial Analyst to join an engineering organization in Fremont, California. This long-term contract position will play a key role in financial planning, operational analysis, and executive reporting within a dynamic public-company environment. The ideal candidate brings strong FP&A expertise, sound business judgment, and the ability to partner effectively with leaders across finance, accounting, and operations.</p><p><br></p><p>Responsibilities:</p><p>• Lead forecasting, budgeting, and annual planning activities to support business performance and strategic goals.</p><p>• Work closely with department leaders to deliver financial insights, planning guidance, and decision support across the organization.</p><p>• Evaluate revenue trends, gross margin performance, and spending patterns to identify risks and opportunities.</p><p>• Analyze manufacturing-related financial drivers, including material costs, labor, overhead, warranty exposure, and margin performance.</p><p>• Provide operational analysis focused on production efficiency, manufacturing output, and cycle time improvement opportunities.</p><p>• Prepare clear presentations and financial summaries for senior executives to support business reviews and planning discussions.</p><p>• Build and maintain financial models that inform scenario planning, investment decisions, and ongoing performance management.</p><p>• Partner with accounting and operations teams in a fast-paced environment to ensure accurate analysis and timely business support.</p>
<p><em>The salary range for this position is $75,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are offering an opportunity for an Analyst based in Chicago, Illinois. The role involves the preparation and review of master lease and loan agreements, facilitating communications between various parties, and resolving documentation issues promptly. This position requires strong analytical, verbal, and written communication skills and the ability to communicate effectively with associates and clients.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p>• Review and prepare loan and lease documents, ensuring their accuracy and timeliness</p><p>• Act as the primary point of contact between Documentation Manager, Regional Sales Manager/Sales Associate, Customers, Internal Groups, and Vendors for transaction status updates and problem resolution.</p><p>• Establish and nurture strong relationships with Sales Associates and Customers, addressing their inquiries and concerns efficiently.</p><p>• Coordinate with suppliers regarding invoice-funding status, purchase order and account reconciliation.</p><p>• Manage pending files meticulously, including documentation, UCC’s, insurance and follow-ups for UCC, titles, and other documents.</p><p>• Validate the economics of transactions, tailored to the specifications and requirements of each transaction.</p><p>• Handle the processing and booking of lease and loan transactions on the lease & loan servicing system for funding.</p><p>• Assemble loan and lease packages, verifying calculations, rates, signatures, and dates on each document, preparing document checklists, obtaining subordination agreements, and filing UCC financing statements.</p><p>• Confirm that all documents are complete and ready prior to funding.</p><p>• Undertake additional projects as assigned by the Manager.</p>
<p>Colleen McAuliffe at Robert Half is looking for a detail-oriented real estate operations specialist to support a growing North American portfolio from California. This position focuses on lease administration, portfolio oversight, and coordination with internal partners and external landlords to keep real estate activities organized, compliant, and efficient. The role also contributes to process design and reporting improvements that strengthen portfolio governance and support future global growth.</p><p><br></p><p>Responsibilities:</p><p>• Oversee lease activity from execution through renewal or closeout, tracking key terms, dates, obligations, and required actions across the portfolio.</p><p>• Maintain complete and accurate lease records, abstracts, and supporting files so documentation remains current and audit-ready.</p><p>• Manage lease management system data and reporting, resolving discrepancies and ensuring reliable portfolio information for business use.</p><p>• Coordinate communications with landlords and internal teams regarding notices, certificates, amendments, and other lease-related documentation.</p><p>• Partner with Legal, Finance, Workplace Operations, and business stakeholders to support lease reviews, approvals, and operational decisions.</p><p>• Assist with negotiations and transaction support by organizing materials, aligning stakeholders, and following through on action items.</p><p>• Identify opportunities to improve space usage, portfolio performance, and operational consistency across multiple locations.</p><p>• Support office moves, expansions, consolidations, subleases, and other real estate projects while monitoring compliance with lease terms.</p><p>• Develop standardized procedures, templates, and controls that improve administration, reporting, and scalability across regions.</p><p>• Prepare summaries, analyses, and presentations for leadership and contribute to broader corporate real estate initiatives.</p>
<p><em>The salary range for this position is $75,000-$95,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Financial planning and analysis position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p><strong>ROLE OVERVIEW</strong></p><ul><li>Assist in building a best-in-class FP&A and Reporting process by developing, standardizing, maintaining and driving continuous improvement of all financial tools and planning processes</li><li>Develop deep understanding of the underlying operations and drivers for the budgets. Assist in the annual budgeting process including guidelines, systems and tools, change tracking and review and approval</li><li>Collaborate with the team regarding system enhancements, and maintenance of Adaptive Insights/Workday, the company's budgeting & forecasting tool</li><li>Maintain executive leadership reporting</li><li>Support Management Accounting team for reporting needs</li><li>Track financial results that will deliver insight and recommendations to our executive leadership for strategic and operational planning decisions</li><li>Contribute to the consolidation and analysis of management reporting results, monthly forecasts, and quarterly updates for senior leadership</li><li>Collaborate internally with other departments to strategize, troubleshoot issues, and support any needs they may have.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Analyst to join a retail organization in Honolulu, Hawaii. This position helps leaders make informed decisions by transforming financial, operational, and business information into meaningful analysis and reporting. The role combines data oversight, performance tracking, and cross-functional collaboration to support planning, presentations, and ongoing business review activities. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling Noe at 808.452.0264.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Examine financial and operating data to uncover patterns, measure performance, and support management decision-making</p><p>• Create clear reports, dashboards, presentations, and analytical models that translate complex information into practical business insights</p><p>• Monitor core retail indicators, including sales activity, customer volume, labor spending, and inventory movement</p><p>• Prepare materials for recurring business reviews, leadership discussions, board reporting, and lender-facing presentations</p><p>• Compile information from various sources and validate its completeness, consistency, and reliability before reporting</p><p>• Partner with teams across the organization as well as external contacts to gather information and align reporting needs</p><p>• Provide interpretation during Japanese and English meetings and translate business documents and reports accurately</p><p>• Maintain strong data governance practices by safeguarding sensitive information and supporting data integrity in reporting processes</p>
<p><strong>Job Title: Business Systems Consultant III ServiceNow HRSD Configuration Analyst</strong></p><p><strong>Location:</strong> Remote</p><p><strong>Schedule:</strong> Monday through Friday, 8:00 AM to 5:00 PM EST</p><p><strong>Type:</strong> Long Term Contract</p><p><strong>Pay: </strong>AVAILABLE ON W2 </p><p><strong>Position Summary</strong></p><p>We are seeking a senior Business Systems Consultant with strong ServiceNow HR Service Delivery experience to support a growing HR technology team. This role will lead business system improvements, platform enhancements, and application support initiatives while serving as a subject matter expert between HR, business stakeholders, vendors, and IT teams.</p><p>This position focuses on ServiceNow configuration and administration rather than custom development. The successful candidate will provide expertise in HRSD applications, support system projects, gather requirements, coordinate testing efforts, and help drive process improvements across the platform.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead or support complex system enhancement and implementation projects.</li><li>Gather, analyze, and document business requirements and translate them into system solutions.</li><li>Serve as a subject matter expert for ServiceNow HR Service Delivery applications, including HR Case Management, Employee Relations, Employee Center, Journey Management, Knowledge Management, and HR Integrations.</li><li>Configure ServiceNow solutions through field creation, form updates, workflow configuration, Flow Designer, Workflow Studio, and access control management.</li><li>Support service requests, production issues, defects, and change requests.</li><li>Develop project documentation, timelines, estimates, implementation plans, and status communications.</li><li>Conduct stakeholder meetings and present recommendations to business and IT leadership.</li><li>Perform fit gap analysis and evaluate solution options.</li><li>Coordinate testing activities, test plans, test scripts, defect resolution, and deployment support.</li><li>Monitor and coordinate issue resolution and escalate concerns when appropriate.</li><li>Create reports and dashboards to support business operations and decision making.</li><li>Maintain application environments and user access controls.</li><li>Support training, user adoption, and post implementation reviews.</li><li>Mentor team members and provide guidance on projects, processes, and best practices.</li><li>Research industry trends and recommend process improvements where appropriate.</li></ul>
We are looking for an experienced JDE/Application Business Analyst to support and strengthen enterprise applications for our operations in Torrington, Connecticut. This role partners with teams across the business to evaluate needs, improve system performance, and deliver practical solutions within the JD Edwards environment. The position also contributes to user support, training, and application enhancements that help maintain efficient day-to-day operations.<br><br>Responsibilities:<br>• Partner with business teams and technical colleagues to gather requirements and turn operational needs into effective JD Edwards solutions.<br>• Configure, support, and refine JD Edwards applications to improve reliability, usability, and overall business performance.<br>• Provide day-to-day production support by resolving application issues, answering user questions, and addressing escalated service requests.<br>• Coordinate system changes and solution deployments, including planning, testing, rollout activities, and post-implementation support.<br>• Create and maintain clear documentation for configurations, procedures, system updates, and user-facing processes.<br>• Develop test plans and scripts, execute validation efforts, and assist stakeholders during user acceptance testing.<br>• Serve as the connection point between end users and development teams to ensure enhancements align with business objectives.<br>• Deliver training sessions and produce instructional materials that help employees use JD Edwards effectively and consistently.<br>• Identify recurring issues, process gaps, and enhancement opportunities to improve functionality and user experience across the application landscape.
We are looking for a Legal Financial Systems Analyst to join a collaborative analytics team supporting financial operations in Denver, Colorado. This position blends systems expertise with financial analysis, serving as a key partner to finance stakeholders on application support, workflow improvement, and data-driven decision-making. The role is ideal for someone who understands the mechanics of billing and accounting in a services environment and enjoys solving technical and process-related challenges.<br><br>Responsibilities:<br>• Serve as the primary connection between finance users and technology solutions, translating operational needs into effective system support and enhancements.<br>• Diagnose application issues, coordinate resolutions, and help maintain reliable performance across financial platforms used for billing, accounting, and reporting.<br>• Contribute to system updates, testing activities, and ongoing optimization efforts to improve stability, usability, and efficiency.<br>• Analyze financial and operational data to identify trends, support reporting needs, and recommend process improvements.<br>• Support day-to-day billing and accounting workflows by ensuring financial systems align with business requirements and user expectations.<br>• Partner with internal analytics team members and leadership to strengthen reporting capabilities and overall financial productivity.<br>• Assist with administration and usage of core tools such as Aderant and reporting platforms, while supporting related applications tied to timekeeping, workflow, or expense management when needed.
<p>Benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>life insurance</li><li>401k</li><li>paid time off</li></ul><p>Responsibilities</p><ul><li>Collect, validate, and maintain accurate data across multiple systems and reports.</li><li>Enter, update, and reconcile data within SAP to ensure consistency and data integrity.</li><li>Develop, maintain, and enhance spreadsheets, dashboards, and reports using Microsoft Excel (including formulas, pivot tables, lookups, and data analysis tools).</li><li>Analyze large datasets to identify trends, discrepancies, and actionable insights.</li><li>Support operational and financial teams with recurring and ad hoc data requests.</li><li>Perform routine data quality checks and audits to ensure accuracy and completeness.</li><li>Document data processes, definitions, and reporting standards.</li></ul><p><br></p>
<p>We are looking for a skilled Procurement Analyst to join a team in Stillwater, Minnesota. In this role, you will play a pivotal part in supporting indirect procurement activities, supplier relationships, and data-driven decision-making processes. This position offers a long-term contract opportunity within the scientific instrument manufacturing industry, providing a chance to contribute to sourcing strategies and operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate sourcing processes such as RFQs, proposal evaluations, and supplier communication to ensure effective procurement outcomes.</p><p>• Collaborate with cross-functional teams, including Legal and Finance, to streamline contract reviews and align sourcing strategies.</p><p>• Perform benchmarking of prices and terms to secure competitive supplier proposals that meet compliance standards.</p><p>• Analyze procurement data to enhance spend visibility and validate savings, while creating detailed reports and dashboards.</p><p>• Manage purchase orders for assigned categories, ensuring accuracy across procurement systems and resolving any discrepancies.</p><p>• Coordinate supplier onboarding and maintain accurate supplier records to support seamless operations.</p><p>• Drive continuous improvement initiatives in procurement processes, focusing on automation and efficiency.</p><p>• Support leadership in supplier performance tracking and strategic decision-making by conducting ad hoc analyses.</p><p>• Address invoice and purchase order issues in collaboration with Finance and relevant stakeholders.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>Seeking an IT Support Specialist to provide technical support across desktop, network, and cloud environments. The ideal candidate will have strong troubleshooting skills, experience working within a ticketing system, and a solid understanding of networking fundamentals in a hybrid cloud environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage and resolve end-user support requests through a ticketing system.</li><li>Troubleshoot hardware, software, and connectivity issues.</li><li>Diagnose and resolve TCP/IP, DHCP, DNS, VPN, and network-related problems.</li><li>Support users across on-premises and hybrid cloud environments.</li><li>Document issues, resolutions, and support procedures.</li></ul><p><br></p>
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users in Jamaica, New York. This Long-term Contract position focuses on delivering responsive support across desktop systems, user accounts, productivity tools, and common hardware issues. The ideal candidate will combine strong troubleshooting skills with a service-oriented approach to ensure employees receive timely and effective technical help.<br><br>Responsibilities:<br>• Manage incoming support requests by logging issues accurately, maintaining ticket records, and escalating unresolved problems to the appropriate teams.<br>• Provide hands-on and remote support for Windows 10 and Windows 11 devices, resolving system performance and usability concerns.<br>• Assist users with Microsoft 365 applications such as Outlook and Teams, including access issues, configuration questions, and basic functionality support.<br>• Perform routine Active Directory tasks, including password changes, account unlocks, and other entry-level user account administration.<br>• Diagnose and resolve technical problems involving desktops, laptops, printers, peripherals, installed software, and network connectivity.<br>• Install approved applications and updates while ensuring end-user systems remain compliant with support standards.<br>• Deliver clear, detail-oriented assistance to employees with different levels of technical familiarity, maintaining a positive support experience.
We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical support at our Illinois facility. This contract opportunity is well suited for someone who enjoys solving day-to-day technology issues, supporting a wide range of users, and taking ownership of local IT needs while partnering with a broader technical team. The role offers hands-on involvement with endpoint support, user setup, operational technology, and site-based technology initiatives in a fast-paced environment.<br><br>Responsibilities:<br>• Deliver first-line technical assistance for employees across multiple business locations, resolving common IT issues with a strong service mindset.<br>• Diagnose and address problems involving computers, printers, mobile hardware, software applications, and network access to keep users productive.<br>• Provide support for operational and warehouse technologies, including handheld Android-based devices and document or label printing systems.<br>• Monitor and manage incoming service requests, prioritize work effectively, and close tickets in accordance with support expectations.<br>• Coordinate employee onboarding and separation tasks by preparing accounts, configuring equipment, and ensuring proper access changes.<br>• Install, configure, maintain, and repair desktops, laptops, printers, peripherals, and mobile endpoints used throughout the facility.<br>• Work with internal infrastructure specialists and external technology vendors when issues require escalation or project coordination.<br>• Contribute to hardware refreshes, technology deployments, platform updates, and other site-level improvement efforts.<br>• Assist with occasional after-hours support needs or on-call coverage when business operations require extended availability.
<p><strong>Job Title</strong></p><p>IT Support Specialist I / Help Desk/Desktop Support Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul><p><strong>Additional Details</strong></p><ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
We are looking for a Help Desk/Desktop Support Analyst to join our team in Norwalk, Connecticut on a Contract basis. This position supports employees across onsite and remote environments by delivering timely technical assistance for devices, applications, and connectivity issues. The role is well suited for someone who can balance end-user support, conferencing technology ownership, and day-to-day operational efficiency while maintaining a high standard of service and confidentiality.<br><br>Responsibilities:<br>• Provide technical support to onsite and remote employees by diagnosing and resolving issues involving computers, mobile devices, software applications, and network connectivity.<br>• Manage incoming service requests from initial assessment through resolution, document work thoroughly in Jira, and route more advanced issues to the appropriate escalation path when needed.<br>• Prepare and deploy equipment for new hires, including Mac, Windows, and mobile devices, while ensuring systems, applications, and accessories are properly configured.<br>• Guide users on effective use of hardware and software tools across multiple platforms and assist with installation, setup, and peripheral connectivity.<br>• Take ownership of Zoom Rooms and Logitech-based meeting spaces by handling configuration, firmware updates, troubleshooting, and coordination with external vendors when required.<br>• Monitor replacement parts and support inventory, keeping accurate records of repairs, maintenance activity, and device service history.<br>• Coordinate with manufacturers or service providers to address faulty equipment while safeguarding sensitive employee and company information.<br>• Use AI-enabled tools in daily support operations to speed up issue resolution, enhance knowledge documentation, and improve workflow consistency.
<p>We're seeking a Tier 1 Help Desk Support professional to join a collaborative IT team. This role will provide frontline technical support, troubleshoot hardware and software issues, and assist end users with day-to-day technology needs.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to and resolve Level 1 support tickets</li><li>Troubleshoot Windows, hardware, software, and user access issues</li><li>Escalate complex issues to higher-level IT staff</li><li>Provide hands-on desktop and end-user support</li><li>Document issues and resolutions within the ticketing system</li></ul>
We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support in Lewiston, Maine within the printing and publishing industry. This Long-term Contract opportunity is well suited for an early-career IT specialist who enjoys hands-on desktop support, device preparation, and assisting users in a fast-paced office environment. The role focuses on delivering reliable day-to-day IT service, resolving routine technical issues, and ensuring workstations and related equipment are ready for business use.<br><br>Responsibilities:<br>• Prepare, image, and deploy desktop computers, laptops, and peripheral devices for end users across the site.<br>• Diagnose and resolve common hardware, software, and Windows-related issues to minimize interruptions to daily operations.<br>• Set up workstations, install approved applications, and replace equipment as needed to support employee productivity.<br>• Record incidents, service requests, completed tasks, and issue resolutions accurately within the service desk ticketing system.<br>• Route more advanced or unresolved technical problems to senior IT team members with clear documentation and supporting details.<br>• Maintain up-to-date inventory records for devices, accessories, and deployment activity to support asset tracking.<br>• Provide responsive onsite assistance to employees while following established support procedures and documentation standards.<br>• Contribute to general desktop support and operational IT tasks as assigned by the team.<br>• Assist with user account support and basic administrative tasks in environments utilizing Active Directory.
We are looking for a Help Desk/Desktop Support Analyst to join our team in North Prarie, Wisconsin in a contract-to-permanent capacity. This position plays an important role in supporting daily IT operations by assisting employees with technical issues, preparing and maintaining end-user devices, and helping keep workplace technology reliable and efficient. The role offers a strong opportunity for an early-career IT specialist to build hands-on experience while working with internal teams and external partners to deliver responsive technical support.<br><br>Responsibilities:<br>• Respond to support requests and work through service desk tickets with a timely, thorough approach that keeps users informed from intake through resolution.<br>• Diagnose and resolve technical problems affecting computers, business applications, printers, mobile hardware, scanners, and other workplace devices.<br>• Prepare, configure, image, and deploy desktops, laptops, and related equipment for new and existing employees across the organization.<br>• Administer user access tasks such as password resets, account updates, provisioning support, and other Active Directory-related requests.<br>• Maintain accurate records of incidents, solutions, and support procedures to strengthen documentation and improve knowledge sharing.<br>• Assist with software rollouts, device upgrades, configuration adjustments, and workstation refresh efforts to support ongoing IT operations.<br>• Monitor technology inventory and contribute to asset lifecycle activities, including replacement planning, recovery, and responsible disposal of equipment.<br>• Work with vendors and internal IT staff on support needs, technical initiatives, and issue escalation when additional coordination is required.<br>• Create clear end-user instructions and provide basic guidance to employees so they can effectively use company technology tools.<br>• Support onboarding by setting up equipment, preparing user devices, and ensuring new team members have the necessary technology access on day one.
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive, high-quality technical support for client environments in Ladera Ranch, California. This role supports end users directly, handles advanced issues escalated from frontline support, and helps maintain stable desktop, server, network, and cloud-based systems. The ideal candidate is comfortable balancing daily ticket work with incident troubleshooting, documentation, and collaboration across technical teams to improve service delivery.<br><br>Responsibilities:<br>• Resolve escalated support requests from frontline analysts, ensuring issues are addressed within expected service timelines.<br>• Investigate and troubleshoot complex desktop, server, network, and virtual environment problems, including urgent incidents that may require after-hours response.<br>• Provide direct assistance to client staff on site or remotely, restoring productivity and determining when specialized teams should be engaged.<br>• Perform basic system and software installations, configuration tasks, and user support across supported business environments.<br>• Maintain accurate service records, including ticket updates, troubleshooting notes, resolution details, and follow-up actions.<br>• Create user guidance, reference materials, and informal training sessions to help employees use equipment and systems effectively.<br>• Partner with technical leadership and cross-functional teams to identify operational needs and recommend improvements to tools, workflows, or business applications.<br>• Review system logs, server health indicators, security-related events, and infrastructure alerts to detect issues and apply corrective action when needed.<br>• Support service desk quality by reviewing open incidents, monitoring response effectiveness, and helping mentor entry-level analysts on support practices and technical troubleshooting.<br>• Follow established confidentiality, security, and access standards while supporting client systems and protecting sensitive information.