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151 results for Desktop Support Specialist jobs

Help Desk Specialist

Austin, TX
onsite
Temporary / Contract
21 - 24 USD / Hourly
We are looking for a Help Desk Specialist to support end users in a hybrid role based in Austin, Texas. This Long-term Contract opportunity is ideal for an entry-level candidate who is detail oriented and enjoys solving technical issues, delivering strong customer support, and working across both onsite and remote environments. The position focuses on day-to-day desktop support, ticket resolution, and content updates while helping maintain a smooth experience for employees and visitors. Responsibilities:• Provide first-line technical assistance for end users by resolving common hardware, software, and access-related issues in a timely manner.• Manage incoming support requests through the ticketing system, document troubleshooting steps, and ensure accurate updates through resolution.• Perform password resets and assist users with account access concerns while following established support procedures.• Support Microsoft Office 365 applications by addressing user questions, basic configuration needs, and routine functionality problems.• Deliver a high level of customer service in a public-facing support environment, assisting users both remotely and in person.• Troubleshoot desktop and end-user issues through remote support tools as well as onsite desk-side assistance when needed.• Help with content-related updates and other routine support tasks that contribute to daily operational continuity.
2026-05-04T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-04-13T00:00:00Z

Customer Support Specialist

Hyattsville, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-04-28T00:00:00Z

Customer Support Specialist

Elfin Forest, CA
onsite
Temporary / Contract
21 - 28 USD / Hourly
In healthcare, communication needs to be both efficient and empathetic. We’re seeking a Customer Support Specialist to assist patients and clients with scheduling, billing inquiries, and general support. This role is ideal for someone who can manage a high volume of communication while maintaining accuracy, professionalism, and a strong sense of responsibility. Key Responsibilities<ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist with appointment coordination and follow-ups</li><li>Maintain accurate records within EMR/EHR systems</li><li>Verify patient information and update records as needed</li><li>Resolve issues or escalate concerns appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and internal policies</li></ul>
2026-05-01T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a professional and timely manner. • Troubleshoot and resolve product or service issues effectively. • Document customer interactions and resolutions in CRM software. • Collaborate with internal teams to escalate and resolve complex customer concerns. • Identify opportunities for process improvement based on customer feedback.
2026-04-28T00:00:00Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Support Specialist to deliver excellent service by assisting customers with inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is professional, empathetic, detail-oriented, and comfortable working in a fast-paced environment.Responsibilities:• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.• Troubleshoot and resolve product or service issues effectively.• Document customer interactions and resolutions in CRM software.• Collaborate with internal teams to escalate and resolve complex customer concerns.• Identify opportunities for process improvement based on customer feedback.
2026-04-28T00:00:00Z

IT Support | Desktop | Hardware Technician

Postville, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Our growing client is seeking a customer-focused Tier 1 Helpdesk Analyst to serve as the first point of contact for technical support across the organization. In this role, you’ll handle day-to-day user issues, triage and resolve tickets efficiently, and escalate more complex matters while gaining hands-on exposure to modern infrastructure, cloud, security, and networking technologies. This is an excellent opportunity for someone looking to build a strong IT foundation while working alongside experienced engineers in a collaborative environment. Key Responsibilities<ul><li>Provide first-line technical support for end users, including printer issues, login problems, screen/display issues, and general workstation troubleshooting</li><li>Manage and resolve helpdesk tickets across multiple systems, ensuring timely updates and resolution</li><li>Support core IT platforms including Active Directory, Azure, Microsoft 365, and telephony systems</li><li>Perform user and device support using Entra ID (Azure AD) and Intune, including access, device enrollment, and basic policy troubleshooting</li><li>Troubleshoot and support Windows desktops and Windows Server environments</li><li>Assist with routine infrastructure tasks such as system reboots, backups, and basic maintenance</li><li>Provide initial support or exposure to Hyper‑V environments and SQL maintenance tasks, escalating as needed</li><li>Identify, assign, and escalate security-related tickets to the appropriate teams</li><li>Support and escalate network-related issues involving Cisco switches and Fortinet firewalls</li><li>Document incidents, resolutions, and procedures to improve response efficiency and knowledge sharing</li></ul>
2026-05-01T00:00:00Z

Tech Support Manager

Appleton, WI
onsite
Temporary to Hire
40 - 50 USD / Hourly
We are looking for an experienced Tech Support Manager to join our team in Fox Valley, Wisconsin. This role is a Contract to permanent position, offering an exciting opportunity to lead a dynamic team while contributing to the overall technical strategy and operations. The ideal candidate will bring strong leadership skills and technical expertise to ensure efficient service delivery and enhance the end-user experience. Responsibilities:• Oversee and manage a team of IT specialists, including digital workplace engineers and hardware experts, to ensure seamless support operations.• Develop and implement strategies to improve end-user computing experiences, focusing on efficiency, automation, and proactive issue resolution.• Utilize ServiceNow and other tools to manage workflows, track performance, and drive continuous improvement.• Lead team members through mentorship and coaching to foster growth and maintain a positive workplace culture.• Ensure smooth provisioning and deployment of IT hardware such as laptops, while maintaining inventory and system updates.• Collaborate with cross-functional teams to align technical strategies with organizational goals and drive innovation.• Manage hybrid IT environments, including both on-premises and cloud-based systems, ensuring reliability and scalability.• Address and resolve complex technical challenges, acting as a key point of escalation for team members.• Travel occasionally to support operations at other facilities or manufacturing plants.• Set and execute roadmaps for IT service delivery, incorporating AI and automation into processes.
2026-04-27T00:00:00Z

IT Support Technician

Phoenix, AZ
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for an IT Support Technician to support desktop hardware, peripheral devices, and workstation connectivity in Phoenix, Arizona. This position focuses on hands-on technical support for computer equipment, device setup, and cable management in a detail-oriented work environment. The ideal candidate brings practical experience with Dell and Apple systems and can resolve hardware issues efficiently while maintaining organized, dependable service. Responsibilities:• Install, configure, and maintain desktop computers, monitors, docking stations, and related hardware for end users• Troubleshoot physical device issues involving workstations, peripherals, and connectivity components to restore functionality quickly• Set up and organize cabling for computer equipment to ensure safe, clean, and reliable workstation installations• Provide technical support for Dell-based systems and Apple devices, including basic diagnosis, replacement, and configuration tasks• Perform hardware upgrades, part swaps, and equipment deployments in accordance with operational needs• Document completed service activity, equipment changes, and recurring technical issues to support ongoing maintenance efforts
2026-04-30T00:00:00Z

IT Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Technician to provide onsite technical support for network and end-user technology operations in Fort Lauderdale, Florida. This Contract position focuses on maintaining dependable wired and wireless connectivity across a busy convention center setting, where event activity demands fast issue resolution and consistent system performance. The role will support exhibitors, staff, and guests by addressing technical problems, installing new network connections, and helping ensure technology services remain stable during conferences, trade shows, and other large gatherings. Responsibilities: • Deliver hands-on support for desktop, workstation, and network-related issues affecting staff, exhibitors, and event operations. • Investigate and resolve wired and wireless connectivity problems in meeting spaces, public areas, administrative offices, and event halls. • Install, test, and activate new network drops to meet the technical needs of exhibit spaces, registration areas, digital displays, and production teams. • Monitor network behavior during high-traffic events and take corrective action to improve reliability, speed, and user access. • Troubleshoot hardware and infrastructure components, including network equipment and end-user devices, to minimize downtime. • Manage and update service desk tickets by documenting incidents, solutions, and follow-up actions in a timely manner. • Support infrastructure-related projects by assisting with configuration tasks, device setup, and on-site technical deployments. • Verify that network and workstation performance aligns with operational expectations before, during, and after event cycles.
2026-05-01T00:00:00Z

IT Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Support Technician to provide hands-on technical support for a convention center environment in Fort Lauderdale, Florida. This Contract position focuses on maintaining dependable wired and wireless connectivity for events, staff operations, exhibitors, and guest access across large, high-traffic spaces. The role requires a practical troubleshooter who can respond quickly to technical issues, support network-related installations, and help deliver consistent service during conferences, trade shows, and public events. Responsibilities: • Provide on-site support for wired and wireless network issues affecting meeting spaces, event halls, lobbies, administrative offices, and other venue areas. • Investigate connectivity interruptions, slow performance, and capacity concerns, then apply corrective actions to restore reliable service. • Install and activate new network drops for exhibitors, registration setups, digital displays, production teams, and event operations. • Test network connections and verify that infrastructure performs effectively under heavy user demand during large-scale events. • Troubleshoot desktop, workstation, and hardware-related problems involving Windows-based systems and peripheral equipment. • Manage and resolve service desk requests by documenting issues, tracking progress, and communicating updates to stakeholders. • Support network hardware and infrastructure components by identifying faults, replacing defective equipment, and confirming proper operation. • Assist with setup, support, and teardown activities tied to multi-phase event schedules and changing technical requirements.
2026-05-01T00:00:00Z

IT Support Technician

San Diego, CA
onsite
Temporary / Contract
30 - 32 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* Robert Half is seeking an IT Support Specialist that will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more. This role is 100% onsite. Top Skills:<ul><li>3+ Years of experience</li><li>White-Glove/VP/Exec Support</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Environment)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM + Endpoint Tools</li><li>L3 Ticketing</li><li>Audio/Visual, VC</li><li>MFA</li></ul>
2026-04-17T00:00:00Z

Technical Support Analyst

Anoka, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. <ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul>
2026-05-01T00:00:00Z

Linux Support Engineer

Philadelphia, PA
onsite
Temporary / Contract
45 - 49 USD / Hourly
Linux Support EngineerLocation: Hybrid in Philadelphia, PA (4x/week)Duration: Through 12/31/26, extensions likely This role supports a large-scale distributed access and virtualization-based cable client in a 24/7 operations environment. The engineer will focus on platform stand-up, network and system maintenance, automation, and incident mitigation for virtualized cable technologies deployed nationwide. This is a hands-on operations role requiring strong networking, Linux, and scripting expertise, with participation in an on-call rotation. Responsibilities:<ul><li>Support vCMTS platform stand-up, including software installation, system configuration, and ongoing maintenance</li><li>Execute change implementations such as system upgrades, hardware replacements, and automation initiatives</li><li>Perform network troubleshooting and configuration across virtualized and physical environments</li><li>Identify service-impacting trends and collaborate with development teams on long-term remediation</li><li>Participate in incident mitigation and on-call rotation within a 24/7 operations environment</li><li>Support nationwide VCMTS and RPHY turn-ups while following established operational processes</li><li>Partner with regional engineering teams to improve product reliability and develop automation tools</li><li>Work cross-functionally with Product and Project Management to operationalize new technologies</li></ul>
2026-04-30T00:00:00Z

Linux Support Engineer

Philadelphia, PA
onsite
Temporary / Contract
44 - 49 USD / Hourly
DevOps Engineer II Service Type: 10-Month Contract, Potential for Extension Location: Onsite Philadelphia, PA On‑Call Rotation: Every 11–13 days (24-hour primary on-call; after 7:00 PM ET escalations handled by an offshore team)Position OverviewWe are seeking a DevOps Engineer II to support a large-scale, distributed network platform operating in a 24x7 production environment. This role focuses on system and network operations, platform stability, incident mitigation, and change management. The engineer will follow established operational processes while collaborating with engineering and product teams to improve reliability, performance, and automation.Key Responsibilities<ul><li>Support platform stand-up, software installation, and ongoing system and network maintenance</li><li>Perform change implementations including system upgrades, hardware replacement (RMA), and automation efforts</li><li>Troubleshoot Linux, network, and system hardware issues in a production environment</li><li>Participate in on-call rotation and incident mitigation for highly available systems</li><li>Identify recurring issues and partner with development teams on long-term solutions</li><li>Support virtualization-based network platforms and follow existing operational procedures</li><li>Collaborate with product and project teams to operationalize new technologies</li><li>Promote and follow established operational, quality, and reliability standards</li></ul>
2026-04-24T00:00:00Z

Senior Support Specialist

Beverly Hills, CA
onsite
Temporary / Contract
35.625 - 41.25 USD / Hourly
**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193**** We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment. Responsibilities:• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.• Coordinate schedules for routine IT projects and ensure timely delivery of support services.• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.
2026-04-03T00:00:00Z

Application Support Engineer

Amherst, NY
onsite
Permanent / Full Time
70000 - 85000 USD / Yearly
We are looking for a skilled Application Support Analyst to join our team in Buffalo, New York. This role involves managing and supporting business applications, ensuring their optimal performance, and collaborating with vendors on hosted platforms. The ideal candidate will have a solid technical background, strong problem-solving skills, and the ability to work effectively in a fast-paced environment.
2026-04-15T00:00:00Z

Application Support Engineer

Jacksonville, FL
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support. Responsibilities: • Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization. • Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards. • Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security. • Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes. • Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures. • Manage and support network access control solutions such as Portnox or comparable platforms. • Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls. • Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services. • Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems. • Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
2026-05-01T00:00:00Z

Help Desk Technician

Cleveland, OH
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
We are looking for a skilled and proactive Help Desk Technician to join our team in Greater Cleveland, Ohio. In this role, you will be responsible for ensuring the optimal performance of computer systems and providing technical support to end-users. This opportunity is ideal for individuals with a strong background in troubleshooting and IT systems maintenance. Responsibilities:• Monitor and maintain the integrity of operating systems and various computer systems to ensure seamless functionality.• Perform routine maintenance tasks such as system backups, recovery procedures, and file management to optimize system performance.• Install, test, and upgrade system software and hardware components to meet organizational needs.• Configure software settings and resolve technical issues to enhance user experience.• Create and maintain detailed documentation for IT infrastructure and troubleshooting processes.• Diagnose and resolve computer errors, providing timely technical support to end-users.• Troubleshoot and resolve issues related to software, hardware, and basic network configurations.• Train users on the setup and operation of new technologies to maximize efficiency.• Install, configure, and upgrade PC software, operating systems, and related tools.• Utilize specialized help desk software to remotely access user systems and address complex technical issues.
2026-04-14T00:00:00Z

Help Desk Technician

Delray Beach, FL
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a Help Desk Support Technician to provide frontline support to end users by troubleshooting hardware, software, and access-related issues. Based on general knowledge.Key Responsibilities<ul><li>Respond to incoming support requests through a ticketing system and ensure timely resolution in accordance with established SLA requirements. Based on general knowledge.</li><li>Troubleshoot common issues involving hardware, software, login access, email, desktop support, and basic applications in Windows and Office 365 environments. Based on general knowledge.</li><li>Document issues, troubleshooting steps, and resolutions accurately within the ticketing system. Based on general knowledge.</li><li>Escalate more complex technical problems to higher-level support teams when appropriate. Based on general knowledge.</li><li>Deliver professional, customer-focused support to end users while maintaining strong attention to detail. Based on general knowledge.</li></ul>
2026-05-05T00:00:00Z

Help Desk Technician

Delray Beach, FL
onsite
Temporary / Contract
21 - 25 USD / Hourly
We are seeking a detail-oriented and customer-focused Help Desk Technician to join our client in Delray Beach. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.Key Responsibilities:<ul><li>Provide first and second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li></ul>
2026-04-08T00:00:00Z

Help Desk Technician

Boca Raton, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are accepting applications for a motivated Helpdesk Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.Key Responsibilities:<ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul>
2026-04-06T00:00:00Z

Help Desk Technician

Pompano Beach, FL
onsite
Temporary / Contract
20 - 25 USD / Hourly
Help Desk / Desktop Support Job PostingWe are seeking a Help Desk professional with experience supporting end users in a fast-paced environment. The ideal candidate will have hands-on experience with Active Directory, Microsoft Office, Office 365, Windows 10, and ticketing systems.Key Responsibilities:<ul><li>Provide first-level technical support for hardware, software, and user access issues</li><li>Troubleshoot Windows 10, Microsoft Office, and Office 365-related problems</li><li>Manage user accounts, password resets, and permissions in Active Directory</li><li>Document, track, and resolve issues through a ticketing system</li><li>Escalate complex technical problems to higher-level support teams as needed</li><li>Assist with workstation setup, software installation, and basic system configuration</li><li>Deliver strong customer service while supporting internal users</li></ul>
2026-05-05T00:00:00Z

IT Support Engineer

Saint Augustine, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a hands-on IT Systems Support Specialist to support day-to-day infrastructure operations, troubleshooting, and system maintenance in a fast-paced environment. This role is ideal for someone with a strong technical foundation who is looking to continue growing their skills across systems, networking, and virtualization.
2026-04-23T00:00:00Z

IT Support Engineer

Jacksonville, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences. Responsibilities: • Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution. • Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems. • Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users. • Manage and administer user accounts and permissions within Active Directory and Azure AD. • Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping. • Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees. • Apply updates, patches, and basic security measures to ensure system integrity. • Collaborate with senior support teams to escalate complex issues and ensure their resolution. • Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
2026-04-07T00:00:00Z

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