<p>We are looking for a meticulous and detail-oriented Data Entry Clerk to join our team on a contract basis in Elmhurst, Illinois. In this role, you will be responsible for accurately entering and maintaining financial and accounting data while supporting the team with administrative tasks. This is an excellent opportunity for individuals with strong organizational skills and a keen eye for accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Enter accounting and financial information such as invoices, receipts, and account data into company systems with precision.</p><p>• Reconcile data to ensure its accuracy and address any inconsistencies in records.</p><p>• Assist in preparing financial documents and reports to support team projects.</p><p>• Organize and maintain both electronic and physical files for financial records.</p><p>• Collaborate with team members to clarify incomplete or ambiguous data entries.</p><p>• Follow strict privacy and confidentiality guidelines while managing sensitive financial data.</p><p>• Perform general administrative tasks to assist the accounting team with daily operations.</p><p><br></p><p>The hourly pay range for this position is $23 to $25. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p>
<p><strong>Discover Your Next Opportunity: Data Entry Clerk (Contract-to-Hire)</strong></p><p>Are you ready to bring your keen eye for detail and passion for accuracy to a dynamic and supportive team? We’re looking for an enthusiastic <strong>Data Entry Clerk</strong> to join our growing organization on a <strong>Contract-to-Hire</strong> basis. In this role, you'll play a key part in cataloging financial statements, ensuring data accuracy, and collaborating with exceptional teammates—while working remotely. If you thrive in a fast-paced environment and are motivated by the opportunity to make a meaningful impact, this role is perfect for you. Join us and bring your talents to a company that values innovation, teamwork, and personal growth.</p><p><br></p><p><strong>About Us</strong></p><p>We believe that the heart of our success is our people. Our team is made up of individuals who are passionate, driven, and committed to delivering excellence every day. We celebrate achievements, embrace new ideas, and continuously strive to provide an environment where everyone can thrive.</p><p><br></p><p><strong>Why You'll Love Working Here</strong></p><ul><li><strong>Company Values:</strong> We’re committed to integrity, collaboration, and excellence. Every member of our team is empowered to grow, innovate, and contribute to the company’s success.</li><li><strong>Exceptional People:</strong> Work alongside a team of talented and supportive professionals who celebrate each other’s achievements and foster a culture of inclusivity.</li><li><strong>Employee Tenure:</strong> We value loyalty and longevity! Many of our employees have tenure with the company because of our dedication to their professional and personal development.</li><li><strong>Flexible Work Environment:</strong> Enjoy the benefits of remote work with the resources and support needed to stay connected and succeed in your role.</li></ul><p><br></p><p><strong>What You'll Do</strong></p><ul><li><strong>Precision Matters:</strong> Accurately input financial statements into our proprietary database, ensuring every detail is correct.</li><li><strong>Organizational Expertise:</strong> Collect, organize, and verify important documents from multiple sources, following clear guidelines to maintain consistency.</li><li><strong>Collaboration Counts:</strong> Work closely with team leads and support personnel to troubleshoot challenges, improve workflows, and achieve team goals.</li><li><strong>Error-Free Excellence:</strong> Perform meticulous cataloging of data to maintain its integrity and avoid mistakes that could impact processes.</li><li><strong>Proactive Communication:</strong> Build solid working relationships by communicating effectively with team members and contributing to a productive team dynamic.</li><li><strong>Adherence to Standards:</strong> Ensure all data collection and entry processes align with company policies and best practices.</li><li><strong>Remote Productivity:</strong> Leverage remote work tools, maintain a dedicated workspace, and maximize efficiency wherever you are.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Eden Prairie, Minnesota. In this role, you will play a key part in delivering exceptional service to members and providers while addressing their inquiries and concerns. If you are skilled in communication, problem-solving, and building strong relationships, this position offers a rewarding opportunity to make a positive impact.<br><br>Responsibilities:<br>• Resolve customer inquiries efficiently by addressing concerns on the first call and navigating through computer systems to provide accurate information.<br>• Communicate effectively and positively to foster strong relationships with members and providers.<br>• Actively listen and ask relevant questions to identify customer needs while accurately documenting information in internal systems.<br>• Investigate complex issues using multiple databases and collaborate with support teams to ensure timely resolution.<br>• Partner with colleagues to address escalated concerns and deliver solutions.<br>• Meet established performance metrics, including call quality, efficiency, customer satisfaction, and attendance.<br>• Exhibit empathy and professionalism while responding to customers and building rapport.<br>• Apply critical thinking to analyze problems and develop effective solutions.<br>• Maintain accurate records and perform data entry tasks as required.<br>• Schedule appointments and manage correspondence through email and other communication channels.
<p>Our client in the South Side of Pittsburgh, PA is hiring for a Bilingual Customer Service Representative for a contract to hire job opportunity. This location has free parking provided and they are also bus accessible! After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8AM - 4:30PM (Monday - Friday) for first 3 weeks. Permanent schedule would be sometime between 8AM -6PM (Monday - Friday). Pay: $18</p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the companys programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p>Essential Duties and Responsibilities: include the following. Other duties may be assigned.</p><p>Perform day-to-day activities of the program under the supervision of the Workforce Director, including:</p><p>• Manages timecard daily by clocking in/out of the timekeeping systems at the beginning/end of shift and for unpaid lunch breaks.</p><p>• Recognizes and respects diversity among coworkers and customers.</p><p>• Maintains regular attendance.</p><p>• Knowledge of company policies, practices, and procedures.</p><p>• Ability to understand and navigate telephone and computer systems to communicate with customers.</p><p>• Complete customer applications using the telephone and determines customer eligibility for relevant programs.</p><p>• Correctly follows workflow process in programs software systems to complete tasks as assigned.</p><p>• Manages difficult or emotional customer situations by using appropriate de-escalation tactics.</p><p>• Responds promptly to customer needs.</p><p>• Adheres to program guidelines and procedures, as established by Dollar Energy.</p><p>• Takes inbound calls from customers, assists customers with questions and resolving problems related to program participation.</p><p>• Maintains and updates customer accounts using the Dollar Energy computer systems.</p><p>• Advises customers of application process for LIHEAP.</p><p>• Recertifies customers in the Customer Assistance Program.</p><p>• Performs data processing and maintenance of customer accounts using the Dollar Energy computer systems.</p><p>• Obtains and reviews income documentation.</p><p>• Required to work on other utility programs if there is a business need.</p><p>• Handles work assignments as assigned by Workforce, or a Subject Matter Expert.</p><p>• Utilizes knowledge base for utility program information and procedures daily.</p><p>• Reviews and acknowledges QA, metric, and coaching communication in a timely manner.</p><p>• Check emails, Teams messages and other standard modes of company communication daily.</p><p>• Meets monthly metrics for Contact Center Specialist level.</p>
<p>We are looking for a dedicated HR Coordinator to join our team on a contract basis. This is a remote, part time position, working about 25 hours per week. This role involves supporting critical HR functions, including employee data management, onboarding, and payroll coordination, during a busy period for the organization. The ideal candidate will bring accuracy, organizational skills, and a positive attitude to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Review and process appointment letters for faculty, ensuring accuracy and timely distribution.</p><p>• Monitor the return of signed appointment letters and maintain proper documentation in employee files.</p><p>• Facilitate annual mail merge operations to generate faculty appointment letters and verify their completion.</p><p>• Support employee pay increases by managing relevant documentation and ensuring data accuracy.</p><p>• Send reminders to employees for time entry and follow up on submissions to address any discrepancies.</p><p>• Generate and analyze time-entry reports, resolving issues in collaboration with managers and performing manual corrections when required.</p><p>• Conduct data entry tasks to maintain accurate employee records.</p><p>• Manage onboarding processes, including distributing new employee paperwork and verifying I-9 documentation.</p><p>• Ensure all necessary employee paperwork is completed and entered into the HR system.</p><p>• Collaborate with program coordinators and managers to address HR priorities as they arise.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p>
<p>Robert Half's client is looking for a few Administrative Coordinator's to assist with a 4-6 month engagement within the Medical space!</p><p><br></p><p>Responsibilities:</p><p>-Processing incoming/outgoing correspondence</p><p>-Review paperwork</p><p>-Tracking status of deliverables</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Proficient in MS Office / data entry</p><p>-Follow-up calls to clients</p><p><br></p><p>Start date: Asap!</p><p>Duration: ~4-6 months</p><p>Hours: M-F | 8:30am-5pm</p><p>Work type: Remote</p><p><br></p><p>*If interested, APPLY now!</p>
We are looking for a dedicated and detail-oriented Project Assistant to join our team in Minneapolis, Minnesota. In this long-term contract position, you will play a key role in conducting thorough research, compiling data, and ensuring accurate information entry into organizational systems. This role is ideal for someone who excels in data management and enjoys contributing to process improvements.<br><br>Responsibilities:<br>• Conduct in-depth research to gather detailed information on specified topics, including location data and licensing credentials.<br>• Accurately compile and enter data into spreadsheets and organizational databases, adhering to established formats and standards.<br>• Review and refine data entry processes to improve efficiency, offering feedback on potential enhancements.<br>• Monitor data entry metrics to ensure targets are met, adapting workflows as needed for better outcomes.<br>• Collaborate with team members to identify and implement strategies for more effective information collection.<br>• Use Microsoft Office tools, including Excel and SharePoint, to manage and organize data.<br>• Maintain a high level of accuracy and attention to detail when handling sensitive or critical information.<br>• Provide regular updates on project progress and address any challenges proactively.<br>• Stay informed about best practices in data entry and research to enhance overall productivity.
We are looking for a dedicated Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide support to both internal and external customers by delivering exceptional service and addressing their needs with professionalism. This is a long-term contract position, offering an opportunity to make a meaningful impact in the healthcare industry.<br><br>Responsibilities:<br>• Provide outstanding customer service by addressing inquiries and resolving issues in a timely and accurate manner.<br>• Maintain detailed and precise documentation of interactions and transactions to ensure compliance with company policies.<br>• Support patients by scheduling appointments, verifying authorizations, and assisting with claims or benefit-related questions.<br>• Identify and escalate sensitive or complex issues, such as financial, medical, or legal risks, following established protocols.<br>• Translate verbal communications into clear and concise written documentation as required.<br>• Collaborate with internal teams to ensure smooth operations and a positive customer experience.<br>• Assist in training new team members and supporting colleagues with administrative tasks when necessary.<br>• Monitor and meet performance metrics related to accuracy, quality, and attendance.<br>• Utilize various systems and tools, including Microsoft Office Suite, to efficiently manage tasks and resolve customer needs.<br>• Uphold the organization’s commitment to diversity, inclusion, and superior customer care.
<p>We are looking for a skilled Customer Service Representative to join our team on a long-term contract based in Sherman, Illinois. In this role, you will support specific business units by ensuring exceptional customer service, managing sales processes, and resolving claims or complaints in a fair and effective manner. This position offers an opportunity to contribute to customer education initiatives and improve organizational processes.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service by addressing inquiries, processing sales orders, and managing purchase order collections.</p><p>• Resolve customer claims and complaints in compliance with consumer laws and company policies.</p><p>• Collaborate with teams to develop and implement improvement plans for purchase order collections.</p><p>• Educate customers proactively through organization-wide initiatives and communication strategies.</p><p>• Ensure adherence to established procedures and guidelines for decision-making and task execution.</p><p>• Maintain accurate records and data entry related to customer accounts and transactions.</p><p>• Foster strong relationships with customers to enhance satisfaction and loyalty.</p><p>• Utilize computer systems effectively to manage workflows and support business operations.</p><p>• Support the Trauma & Extremities Business Units with a focus on delivering high-quality service.</p><p>• Contribute to the planning and execution of process improvements within the department.</p>
We are looking for a dedicated CW Medical Record Retrieval Specialist to join our team in Mountlake Terrace, Washington. In this long-term contract position, you will play a crucial role in supporting healthcare initiatives by retrieving and managing medical records. This opportunity allows you to contribute to impactful projects while working in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Retrieve electronic medical records from various provider systems and copy service platforms.<br>• Generate and send letter requests to healthcare providers to facilitate record collection.<br>• Conduct outbound calls to providers to resolve obstacles and ensure timely receipt of medical records.<br>• Perform data entry tasks and research within multiple electronic medical records (EMR) systems.<br>• Collaborate with the Risk Adjustment and Quality Departments to support related initiatives.<br>• Manage strict deadlines to ensure project milestones are met efficiently.<br>• Support additional tasks such as system research and document handling as needed.<br>• Assist team leads, managers, or directors with project-specific assignments.<br>• Adhere to company protocols and maintain confidentiality when handling sensitive medical information.
<p>We are looking for a detail-oriented Accounting Assistant to join our team on a contract to hire basis. In this role, you will support essential accounting operations while ensuring accuracy and efficiency in daily processes. This position requires strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. *CANIDATE MUST BE IN CENTRAL TIME ZONE*</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and accounts receivable transactions, including creating invoices and posting payments.</p><p>• Reconcile bank statements and manage credit card and online payment processing.</p><p>• Maintain and update operational spreadsheets using advanced Excel functions.</p><p>• Perform accurate data entry tasks related to numeric and financial records.</p><p>• Handle order processing and tracking to ensure smooth operational flow.</p><p>• Communicate effectively with customers to address inquiries and follow up on payments.</p><p>• Analyze financial data to support business decisions and improve processes.</p><p>• Collaborate with team members to meet deadlines and achieve company goals.</p><p>• Ensure compliance with accounting standards and organizational policies.</p>
We are looking for a meticulous Administrative Assistant to provide comprehensive support to both internal teams and external clients. This is a long-term contract position based in Coppell, Texas, offering an excellent opportunity for someone with strong organizational and interpersonal skills.<br><br>Responsibilities:<br>• Coordinate schedules and facilitate meetings between front office and compliance teams.<br>• Serve as the primary point of contact for client inquiries, ensuring timely and thoughtful responses.<br>• Handle data entry tasks with accuracy and efficiency to maintain organized records.<br>• Perform receptionist duties, including answering inbound calls and greeting visitors.<br>• Support administrative procedures by managing documentation and maintaining filing systems.<br>• Assist in preparing reports and presentations as required by the team.<br>• Ensure compliance with company policies and procedures in all administrative tasks.<br>• Collaborate with colleagues to streamline processes and enhance overall efficiency.<br>• Provide proactive support for special projects and initiatives as needed.
<p>We are looking for a proactive and detail-focused Purchasing Agent in Kennesaw, Georgia. In this long-term contract position, you will play a key role in managing procurement activities, ensuring the accuracy of purchase orders, and maintaining vendor relationships. This role is ideal for someone who thrives in a fast-paced environment and possesses strong organizational and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Convert requisitions into purchase orders while ensuring compliance with company policies and procedures.</p><p>• Investigate and resolve discrepancies between invoices and purchase orders to facilitate smooth transactions.</p><p>• Monitor and close overdue or open purchase orders to maintain timely procurement and delivery.</p><p>• Manage the complete procure-to-pay cycle, overseeing every step from order placement to payment processing.</p><p>• Ensure purchase orders are accurate, clear, and properly documented to avoid errors.</p><p>• Build and sustain effective vendor relationships to meet quality, pricing, and delivery expectations.</p><p>• Collaborate with internal teams to streamline procurement processes and improve efficiency.</p><p>• Handle procurement-related documentation and ensure compliance with organizational standards.</p><p>• Analyze purchasing data to identify opportunities for cost savings and process improvements.</p>
<p>We are looking for a reliable and detail-oriented Customer Service Representative to join our team in Des Moines, IA. This is a long-term contract position offering the opportunity to work remotely while assisting clients in the life insurance industry. The ideal candidate will have strong communication skills, a commitment to accuracy, and the ability to manage multiple tasks efficiently. Candidates must be located in Des Moines, IA area.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls professionally, addressing customer inquiries and resolving issues with care.</p><p>• Accurately input and update insurance information across multiple systems.</p><p>• Perform research to verify and ensure data accuracy while maintaining attention to detail.</p><p>• Navigate between multiple screens and applications seamlessly to provide timely and quality service.</p><p>• Schedule appointments and manage follow-ups with customers as needed.</p><p><br></p><p>If you are looking to grow in your customer service career, please apply today! Apply through our Robert Half website or call 515.706.4974.</p>
We are looking for an organized and detail-oriented Accounting Assistant to join our team in Richmond Heights, Ohio. This is a Contract position with the potential for long-term employment, offering flexibility with a part-time schedule of 8-10 hours per week. The role will initially require onsite work, transitioning to a mostly remote arrangement after training.<br><br>Responsibilities:<br>• Perform data entry tasks with accuracy and efficiency to maintain financial records.<br>• Handle basic accounts receivable (AR) and accounts payable (AP) processes.<br>• Record journal entries and assist in maintaining the general ledger.<br>• Monitor and manage inventory control systems.<br>• Provide excellent customer service when addressing inquiries or assisting clients.<br>• Oversee office management tasks, ensuring smooth daily operations.<br>• Scan and organize invoices for proper documentation and record-keeping.<br>• Print checks and prepare them for distribution as needed.<br>• Use QuickBooks Online to manage and track financial transactions effectively.
<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required! </strong></p><p><br></p><p><strong>Shift: Monday - Friday 10:00am - 7:00pm EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position, offering an opportunity to grow within the payments industry. As a member of our call center team, you will play a key role in delivering exceptional service to our customers while utilizing advanced tools and processes.</p><p><br></p><p><strong>***SHIFT: Monday - Friday, 2:00pm - 11:00pm***</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer concerns efficiently.</p><p>• Clearly explain product options, features, and associated charges to ensure customer understanding.</p><p>• Navigate customer service systems and tools promptly to provide seamless support.</p><p>• Apply established procedures to resolve routine issues, collaborating with others when guidance is required.</p><p>• Maintain high-quality service standards and meet call center performance metrics consistently.</p><p>• Educate customers on self-service tools such as company applications and web services.</p><p>• Share information about promotions, new products, and upgrades to enhance customer experience.</p><p>• Provide accurate rate quotes and encourage customers to explore prepay options.</p><p>• Handle additional tasks and responsibilities as assigned to support the team.</p>
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this Contract-to-permanent position, you will play a pivotal role in ensuring our customers receive exceptional value and support, fostering long-term success for our organization. The ideal candidate will thrive in a fast-paced environment and consistently deliver outstanding experiences tailored to customer needs.<br><br>Responsibilities:<br>• Serve as a proactive and empowered advocate for customer success, addressing concerns and delivering personalized solutions.<br>• Handle a high volume of customer interactions, meeting a daily target of 85 calls while maintaining quality service.<br>• Troubleshoot technical issues and utilize self-service tools to effectively resolve customer challenges.<br>• Analyze customer inquiries independently and provide timely, accurate resolutions.<br>• Demonstrate in-depth knowledge of the company's products and services to enhance customer experiences.<br>• Collaborate across departments to achieve one-call resolutions, ensuring seamless support and satisfaction.<br>• Adapt to dynamic situations and prioritize customer needs with a sense of urgency.<br>• Maintain accurate records and data entry to support operational efficiency.<br>• Utilize tools such as Microsoft Teams, Word, Outlook, and Excel to streamline communication and reporting.
<p>We are looking for a dedicated <strong>bilingual </strong>Customer Service Representative to join our team in Indianapolis, Indiana. This is a Contract-to-permanent position within the payments industry, offering an opportunity to work in a dynamic call center environment. The ideal candidate will excel at delivering exceptional customer experiences while leveraging various tools and systems to address inquiries efficiently. <strong>Fluent in Spanish is required! </strong></p><p><br></p><p><strong>Shift: Tuesday - Friday 3:00pm - 2:00am EST</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to resolve specific customer issues promptly.</p><p>• Clearly explain product options, features, and associated charges to customers.</p><p>• Utilize designated customer service tools and applications to provide timely and accurate support.</p><p>• Follow established procedures to address routine problems, seeking guidance as needed.</p><p>• Monitor and maintain quality scores and call center performance metrics.</p><p>• Encourage customers to access self-service tools, including web-based options.</p><p>• Inform customers about promotions, new products, and available upgrades.</p><p>• Provide accurate rate quotes and promote prepayment options to customers.</p><p>• Perform additional duties as assigned to support the customer service team.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. In this Contract-to-Permanent position, you will play a vital role in delivering exceptional support to customers, ensuring their inquiries and concerns are addressed with professionalism and efficiency. This opportunity is ideal for individuals who thrive in a call center environment and are passionate about providing top-notch service.</p><p><br></p><p><br></p><p><strong>***SHIFT: Monday - Friday, 10am - 7pm***</strong></p><p><br></p><p>Responsibilities:</p><p>• Create and manage trouble tickets to resolve specific customer issues effectively.</p><p>• Clearly explain product features, pricing, and options in a manner customers can easily understand.</p><p>• Utilize customer service systems and tools efficiently to address customer needs in a timely manner.</p><p>• Follow established processes to handle routine problems, seeking guidance when necessary.</p><p>• Maintain high-quality service standards and meet call center performance metrics.</p><p>• Encourage customers to use self-service tools such as online platforms and applications.</p><p>• Inform customers about promotions, upgrades, and new product offerings.</p><p>• Provide accurate quotes and promote prepayment options to customers.</p><p>• Perform other duties as assigned, ensuring smooth and efficient service delivery.</p>
We are looking for an experienced Accounts Payable Clerk to join our team on a long-term contract basis. This role involves ensuring invoices are processed accurately and efficiently within a fast-paced, team-oriented environment. While the position is 100% remote, candidates must reside in the Eastern Time Zone.<br><br>Responsibilities:<br>• Process a high volume of invoices with accuracy and timeliness, adhering to established goals.<br>• Ensure all invoices are properly coded and recorded in the accounting system.<br>• Collaborate with team members to meet deadlines and maintain workflow efficiency.<br>• Follow written work instructions to complete daily tasks and maintain consistency.<br>• Communicate effectively with vendors and internal staff to resolve invoice-related inquiries.<br>• Apply accounts payable concepts and procedures to ensure compliance with standard operating practices.<br>• Contribute to continuous improvement efforts within the transaction processing team.<br>• Utilize Microsoft Office tools to support accounts payable operations.<br>• Assist in maintaining accurate financial records and documentation.<br>• Support adherence to contractual and regulatory requirements specific to financial management systems.
We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this Contract-to-permanent role, you will play a key part in ensuring customer satisfaction and long-term success by providing exceptional support and personalized service. If you thrive in a fast-paced environment and have a passion for delivering elite experiences, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as an empowered advocate for customers, ensuring their needs are addressed promptly and effectively.<br>• Handle a high volume of daily calls, meeting a target of 85 calls per day.<br>• Personalize customer interactions to minimize effort and enhance the overall experience.<br>• Analyze customer concerns independently and provide timely, effective solutions.<br>• Troubleshoot technical issues using available self-help tools and resources.<br>• Maintain a strong understanding of Milwaukee products and services to better assist customers.<br>• Collaborate with cross-functional teams to resolve inquiries efficiently and achieve one-call resolutions.<br>• Utilize data entry skills to document customer interactions accurately and efficiently.<br>• Leverage Microsoft Teams, Word, Outlook, and Excel for communication and reporting purposes.
<p>Are you passionate about delivering top-tier service in a virtual healthcare setting? We are currently seeking a <strong>Remote Patient Service Representative</strong> for a dynamic 4-month temp-to-hire opportunity. This <strong>Remote Patient Service Representative</strong> role offers a competitive pay rate of $19.50 per hour and the flexibility of working remotely.</p><p><br></p><p><strong>Position Highlights:</strong></p><ul><li><strong>Remote work – </strong>California, Texas, and Illinois residents not eligible</li><li><strong>Pay: </strong>$19.50 per hour</li><li><strong>Hours: </strong>Training (first 6-weeks) Monday – Friday 10:00 AM – 6:30 PM CST and standard hours 10:30 AM – 7:00 PM CST<strong> </strong></li><li><strong>Duration: </strong>4 months with potential for temp-to-hire</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Deliver exceptional service to patients and internal teams in a remote call center environment</li><li>Handle a high volume of back-to-back calls efficiently and professionally</li><li>Meet performance goals related to satisfaction, quality, and attendance</li><li>Use dual monitors to manage data entry, live calls, and various resources</li><li>Assist with documentation, claims processing, and insurance benefits</li><li>Maintain confidentiality while handling sensitive patient data</li><li>Provide support for Telehealth and other administrative functions</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. As a key contributor to our organization’s long-term success, you will play a pivotal role in delivering exceptional customer experiences and ensuring clients receive significant value from our services. This is a Contract-to-Permanent position, ideal for professionals passionate about customer advocacy and creating elite experiences.</p><p> Hybrid (2-3 days per week)</p><p>Responsibilities:</p><p>• Serve as a proactive and empowered customer success agent for individual clients or end-user channels.</p><p>• Achieve daily call targets of 85 calls while maintaining high-quality interactions.</p><p>• Act as a customer advocate, personalizing the experience to minimize effort and maximize satisfaction.</p><p>• Independently identify and resolve customer concerns by providing timely and effective solutions.</p><p>• Utilize troubleshooting skills and self-help tools to address technical issues efficiently.</p><p>• Maintain a strong understanding of company products and services to provide informed support.</p><p>• Collaborate across departments to ensure inquiries are resolved with a one-call resolution approach.</p><p>• Uphold a sense of urgency and professionalism in every interaction to consistently exceed customer expectations.</p><p>• Track and document customer interactions accurately using data entry tools and systems.</p>
We are looking for a motivated Customer Service Representative to join our team in Minneapolis, Minnesota. In this long-term contract position, you'll play a key role in delivering outstanding service to prospective learners and applicants in the higher education industry. The ideal candidate will excel in communication and thrive in a metrics-driven environment while building meaningful connections with callers.<br><br>Responsibilities:<br>• Conduct outbound call campaigns to leads, opportunities, and applications to engage prospects and provide valuable information.<br>• Make outbound calls to individuals who have requested details about programs, ensuring their questions are answered effectively.<br>• Collaborate on additional call campaigns based on organizational priorities and needs.<br>• Assess the needs of prospects and efficiently redirect them to the appropriate team or individual, often making over 100 calls a day.<br>• Offer a positive and welcoming first impression for inbound callers and online chat inquiries.<br>• Identify the caller’s requirements and ensure seamless transfers to the correct department or team.<br>• Provide support to prospects, applicants, and learners by addressing their inquiries and assisting with their needs.<br>• Share best practices and insights with team members to improve overall customer service.<br>• Perform administrative tasks as assigned, contributing to the smooth operation of the team.
