Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> - High school diploma or equivalent. <br> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> - Skilled in the use of mail phone email digital reprographics and mail equipment. <br> - Familiar with general back office procedures to meet and maintain client satisfaction. <br> - Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> - Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> - Attention to detail with good organizational skills. <br> - Must be able to meet deadlines and complete all projects in a timely manner. <br> - Ability to handle sensitive and/or confidential documents and information. <br> - Able to make independent decisions that conform to business needs and policy. <br> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> - Must work well in a team environment. <br> - Must be able to interact effectively with multi-functional and diverse backgrounds. <br> - Ability to work in a fast-paced environment. <br> - Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> - Number and titles of direct reports if any: n/a <br> - Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> - Internal: This position works closely with the Office Services team <br> - External: Clients <br> <br> Job duties <br> * denotes an essential function <br> - *Utilize appropriate logs for all office services work. <br> - *Ensure that job tickets are properly filled out before beginning work. <br> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> - *Follow procedures to run jobs in proper order. <br> - *Communicate with supervisor or client on job or deadline issues. <br> - *Meet contracted deadlines for accepting completing and delivering all work. <br> - *Troubleshoot basic equipment problems. <br> - Be able to lift up to 50 lbs. on a regular basis. <br> - Prioritize workflow. <br> - Performs Quality Assurance on own and work of others. <br> - Load machines with various paper toner supplies. <br> - Answer telephone emails and place service calls when needed. <br> - Interact with clients in person over the phone or electronically. <br> - Adhere to Williams Lea policies in addition to client site policies. <br> - Use equipment and supplies in a cost-efficient manner. <br> <br> Working conditions <br> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...
We are looking for a dedicated Office Services Associate to join our team on a Contract basis in New York, New York. In this role, you will provide essential back-office support, including reprographics, mail services, and hospitality assistance, in both physical and digital environments. This position plays a key role in ensuring smooth operations and delivering exceptional service to clients and internal teams.<br><br>Responsibilities:<br>• Manage reprographics and mail services tasks, ensuring adherence to established procedures and deadlines.<br>• Operate and maintain office equipment, including troubleshooting basic issues and replenishing supplies such as paper and toner.<br>• Maintain accurate logs and records for all office service activities, ensuring proper documentation and tracking.<br>• Communicate effectively with supervisors and clients to address job-specific or deadline-related concerns.<br>• Perform quality assurance checks on completed work to ensure accuracy and client satisfaction.<br>• Prioritize and organize workflow to handle multiple tasks efficiently in a fast-paced environment.<br>• Assist with reception, hospitality, and audio/visual services as needed to support team operations.<br>• Handle sensitive and confidential documents with discretion and professionalism.<br>• Adhere to company and client-specific policies while using resources in a cost-effective manner.<br>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.
<p>Legal Word Processor</p><p><br></p><p>Our client, a leading law firm located downtown Denver is looking for a Colorado resident remote 5 plus years Legal Word processor to support the legal practice groups with document revisions, edits, formats, and clean up. The hours for this position are Monday through Friday from 3pm to 11pm. </p><p>Responsibilities include: </p><p>Prepares, revises and formats legal documents using various software applications and according to project instructions. Proofreads revisions and formatting changes.</p><p>Converts documents from one file format to another, ensuring that converted documents are set up in firm templates, formatted properly and proofread against the originals.</p><p>Performs advanced legal document functions such as Table of Contents, Table of Authorities, bookmarking, cross-referencing, hyperlinking, and redlining.</p><p>Transcribes digital audio files to create written transcripts of recorded information.</p><p>Proofreads documents for spelling, grammar, language usage and punctuation. </p><p>Prepares documents for e-filing as needed and according to project instructions. E-files documents in federal and Colorado state court.</p><p>Reviews project-related emails, forms, and project entries in the department’s electronic project-tracking software to ensure instructions are understood. Follows up with project originator regarding any questions and with updates should circumstances change.</p><p>Diagnoses and troubleshoots problem documents and shares solutions and workarounds with colleagues.</p><p>Maintains contact and communication with fellow remote teammates regarding projects and workflow via Microsoft Teams and/or Outlook.</p><p>Performs other document-related tasks as requested.</p><p>The Legal Word Processor should have 5 plus years of legal document processing experience. Advanced legal software competencies are required, including Microsoft Word, Excel, PowerPoint, Adobe Acrobat, iManage, OmniPage Pro, Best Authority and Workshare Compare. Proficiency in e-filing in various courts at the federal level and within the state of Colorado is required and the ability to type a minimum of 60 wpm is essential. The firm offers a very competitive pay and benefits. The firm offers a 37.5 hour work week with paid overtime over 40 hours. The firm offers a robust wellness program and a generous PTO & paid holidays plan. Full-time employees become eligible for benefits on the date hire, with a benefits offering that includes medical, dental, vision, life, AD& D, EAP, STD, and LTD. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and long-term care insurances, as well as a 401(k)-retirement plan with a company match. In addition, the firm has programs that may provide for educational assistance. If you are qualified for this position, please email your resume to Director, mala.saraogi@roberthalf[dot][com] for immediate consideration!</p>
<p>We are looking for a detail-oriented General Office Clerk to join our team on a contract basis in Kapolei, Hawaii. In this role, you will handle a variety of administrative and customer service tasks to support our organization's daily operations. This position requires exceptional communication skills, a welcoming demeanor, and the ability to manage multiple responsibilities effectively. To apply for this role, please call us at 808-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors warmly and professionally, ensuring they feel welcomed and attended to.</p><p>• Respond to homeowner inquiries about organizational rules, dues, and processes, providing clear and accurate information.</p><p>• Process incoming and outgoing mail, including payments and official correspondence.</p><p>• Prepare and distribute meeting notices, maintenance schedules, and policy updates as required.</p><p>• Schedule and coordinate appointments for management and the Board of Directors, ensuring smooth calendar management.</p><p>• Organize office supplies by placing orders and maintaining appropriate inventory levels.</p><p>• Assist with event and meeting logistics, including setup, agenda preparation, and follow-up tasks.</p><p>• Provide information and documentation to homeowners regarding community guidelines to help enforce policies.</p><p>• Maintain confidentiality of sensitive organizational and member information.</p>
<p> In this role, you will provide essential back-office support, including reprographics, mail services, and other operational tasks, while ensuring high-quality service delivery. This position requires a proactive individual who thrives in a fast-paced environment and is committed to maintaining client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Perform reprographics tasks, mail handling, and intake functions following established procedures.</p><p>• Utilize appropriate logs to track office services work and ensure accurate job ticket completion before starting tasks.</p><p>• Troubleshoot and resolve basic equipment issues, escalating complex problems to supervisors when necessary.</p><p>• Load and maintain machines with paper, toner, and other supplies while adhering to cost-efficient practices.</p><p>• Maintain quality assurance by reviewing your work and that of others to meet high standards.</p><p>• Prioritize and manage workflow to meet deadlines and deliver completed projects on time.</p><p>• Communicate effectively with supervisors or clients regarding project updates, deadlines, or any arising issues.</p><p>• Follow organizational policies and site-specific guidelines to ensure compliance in all tasks.</p><p>• Handle sensitive and confidential documents with discretion and professionalism.</p><p>• Provide assistance in other service areas such as hospitality, reception, and audio/visual support as needed.</p>
