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326 results for Customer Success Manager jobs

Customer Service Representative -Producer Services
  • Chicago, IL
  • remote
  • Temporary
  • 20.57 - 21.95 USD / Hourly
  • <p><br></p><p> Job Hours of operation 7:30am-8:00pm central time </p><p> Job Schedule-Some Saturday hours may be required. </p><p> Job Schedule-five days on site. </p><p> TEMP TO PERM </p><p> bilingual is a plus but not required </p><p> Job Hours-40 hours </p><p> Interview process- 1 Interview - Onsite/WEBEX </p><p><br></p><p>A top tier insurance company is seeking a Producer Service Representative to join our fast-paced high energy growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working talented professionals! </p><p><br></p><p> JOB SUMMARY </p><p> The Producer Service Center Representative is responsible for addressing escalated customer service concerns inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative he/she is responsible for creating a positive customer experience through professionalism amicability and knowledge of the company products and systems. </p><p><br></p><p> RESPONSIBILITIES </p><p> - Demonstrate consistent good quality and performance results. </p><p> - Provide consistent service that is customer focused and professional. </p><p> - Supporting Field Sales agents with insurance product information </p><p> - Assist with basic technical troubleshooting </p><p> - Be able confident and capable to handle all new business underwriting claim and compensation situations. </p><p> - Learn soft skills while communicating with customers </p><p> - Focus on customers' needs and develops a customer centric approach in servicing customers needs. </p><p> - Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work customer satisfaction and other KPIs. </p><p> - Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership. </p><p> - Learn all policy product lines all procedures for the core and worksite calls. </p><p> - Provides support for business partners as needed. </p><p> - Represents the company tenants: Personal Connection Empathy Problem-Solving and Ownership. </p><p><br></p><p> </p><p> </p>
  • 2025-08-12T18:04:05Z
CMO - Chief Marketing Officer
  • New York, NY
  • remote
  • Temporary
  • 66.50 - 77.00 USD / Hourly
  • We are looking for an experienced Chief Marketing Officer (CMO) to lead and execute innovative marketing strategies for a growing B2C service company specializing in swimming pool services. This long-term contract position offers the opportunity to make a significant impact on customer acquisition, retention, and overall brand growth. Candidates must be located on the East Coast, as occasional travel within the tri-state area may be required.<br><br>Responsibilities:<br>• Develop and implement comprehensive digital and brand marketing strategies to drive customer acquisition and retention.<br>• Oversee top-of-funnel marketing efforts, including digital campaigns and direct mail initiatives, to attract new customers.<br>• Analyze customer feedback and survey data to enhance customer satisfaction and foster repeat business.<br>• Collaborate with general and regional managers to align marketing initiatives with business goals.<br>• Utilize field service software, such as ServiceTitan or similar platforms, to streamline marketing operations.<br>• Create and execute integrated marketing campaigns that align with the company’s growth objectives.<br>• Establish metrics to measure the effectiveness of marketing strategies and optimize performance.<br>• Partner with the IT department to ensure seamless integration of marketing tools and technologies.<br>• Travel occasionally within the tri-state area to meet with stakeholders and oversee regional marketing efforts.
  • 2025-09-05T15:09:02Z
FP&A Manager
  • Franklin, KY
  • remote
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p><strong>Location:</strong> Mostly Remote (occasional travel required)</p><p><br></p><p><strong>Industry:</strong> Industrial Manufacturing</p><p><br></p><p>Ready to take your FP& A expertise to the next level? Robert Half is partnering with a rapidly growing industrial manufacturing firm to find a seasoned <strong>FP& A Manager</strong> who can lead strategic financial planning initiatives and drive impactful decision-making. This is an exciting opportunity to join a dynamic organization experiencing rapid expansion and innovation in the manufacturing sector.</p><p><br></p><p><strong>About the Company:</strong></p><p>Our client is an industry-leading, growth-oriented manufacturing firm that prides itself on innovation, efficiency, and delivering high-quality products. With an ambitious acquisition strategy and a commitment to operational excellence, this company offers a dynamic and rewarding work environment for its team members.</p><p><br></p><p><strong>Your Role as FP& A Manager:</strong></p><p>As the FP& A Manager, you will directly contribute to the organization's strategic goals by spearheading budgeting, forecasting, financial planning, and modeling efforts. You will also play a critical role in acquisition due diligence and data analytics, providing decision-makers with actionable insights. The ideal candidate is a collaborative, detail-oriented leader with strong financial expertise and a proven track record of success in manufacturing.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Budgeting and Forecasting:</strong> Direct and lead the budgeting and forecasting process, ensuring accuracy and alignment with organizational priorities.</li><li><strong>Strategic Planning:</strong> Develop and present strategic financial plans that support the company's growth initiatives, including acquisition opportunities.</li><li><strong>Financial Modeling:</strong> Create and manage complex financial models that analyze business scenarios and support decision-making across functions.</li><li><strong>Due Diligence:</strong> Support acquisition analysis by conducting financial due diligence, risk assessment, and performance modeling for potential targets.</li><li><strong>Data Analytics:</strong> Leverage data visualization tools to translate complex financial data into actionable insights for stakeholders.</li><li><strong>Collaboration:</strong> Partner with cross-functional teams, including accounting, manufacturing operations, and executive leadership, to meet organizational goals.</li></ul>
  • 2025-08-23T01:23:56Z
Sales Manager
  • Grand Rapids, MI
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • We are looking for an experienced Sales Manager to lead and drive sales efforts for a manufacturing company based in Grand Rapids, Michigan. This role requires a dynamic individual who can manage a team, oversee strategic accounts, and identify new business opportunities to foster growth. The ideal candidate will bring expertise in sales leadership and a proven track record in technology-related industries.<br><br>Responsibilities:<br>• Lead and manage a team of six sales representatives, providing guidance, training, and performance evaluations.<br>• Develop and implement strategic plans to increase sales and expand into new markets.<br>• Identify and pursue new business opportunities across target industries, including retail, manufacturing, and municipal accounts.<br>• Oversee key accounts, such as Meijer, ensuring growth and maintaining strong client relationships.<br>• Collaborate with shared services teams to streamline processes and enhance sales efficiency.<br>• Monitor sales performance metrics and report progress to senior management.<br>• Conduct market research to identify potential customers and industry trends.<br>• Negotiate contracts and pricing agreements to secure profitable deals.<br>• Present sales strategies and results during regular team meetings.<br>• Transition from daily office presence to a hybrid schedule as the role progresses.
  • 2025-08-12T13:14:27Z
Retail Media Specialist
  • Neptune City, NJ
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • The ideal candidate has direct hands-on-keyboard experience, ideally in an agency or in-house brand setting, managing and optimizing Sponsored Ads campaigns across a complex portfolio of brands and product categories. Amazon advertising experience is a must, additional platforms (Walmart, Chewy) are a plus. This person is highly analytical, comfortable with ambiguity, and well-versed in e-commerce and retail media trends (Amazon specifically). They are collaborative, autonomous, organized, detail-oriented, and intellectually curious.<br><br>This position is based out of our Neptune City, NJ facility 5x a week.<br><br>MEASURES OF SUCCESS:<br>• Support the Retail Media Manager in the tactical execution of Sponsored Ads campaigns (Sponsored Products, Sponsored Brands, Sponsored Video, Sponsored Display) on Amazon, Walmart, and Chewy.<br>• Support hands-on keyboard campaign setup, management, optimizations, and reporting.<br>• Develop and collaborate on keywords, targeting, and overall campaign strategy.<br>• Manage continuous improvement of campaign performance and track against a robust set of KPIs (ROAS, CPC, CTR, NTB, Sales, ROI, Share of Voice)<br>• Create actionable insights and recommendations in conjunction with the Retail Media Manager.<br>• Oversee campaign budget pacing and assist the Retail Media Manager in budget tracking.<br>• Collaborate with Digital Marketing and Creative to create impactful imagery and video content to use in ad campaigns.<br>• Collaborate with vendor and marketplace sales leads to align campaign coverage with inventory changes and promotions/key tentpole events.<br>• Work cross-functionally with Inventory Planning, Creative, Content, PIM Team, Sales, Brand Marketing, and Digicomm.<br><br>IDEAL CANDIDATE ATTRIBUTES:<br>• 4-year college degree or equivalent experience in marketing, business, analytics, or related field.<br>• 2+ years of hands-on experience managing and optimizing Amazon Sponsored Ads campaigns for multiple brands and/or clients simultaneously. Experience with Amazon DSP, Walmart Connect, Chewy, Criteo, Citrus Ad, Instacart Ads, and other ad platforms is a plus. Experience managing Amazon Sponsored Ads campaigns in a hybrid 1P/3P business, a big plus.<br>• Preferred experience with retail media campaign management/reporting tools such as Pacvue, Skai, Perpetua, CommerceIQ, and Teikametrics, as well as marketplace insights platforms like Helium 10, Jungle Scout, Profitero, Stackline, etc.<br>• Strong analytical skillset, proven ability to analyze and interpret data, prepare and present reporting, and communicate results, insights, and recommendations.<br>• Experience in Microsoft Office is required (Word, Excel, PowerPoint).<br>• Certifications for Amazon Advertising (Foundations, Sponsored Ads, Optimization, Video Ads) and Walmart Connect (Retail Media) are preferred. Other platforms (ex: Criteo) are a plus.<br>• Strong understanding of the E-Commerce and Retail Media landscape along with available technology and tools.<br>• Ability to manage multiple projects simultaneously, meet deadlines, and collaborate cross-functionally in a highly matrixed and fast-paced environment.<br>• Intellectual curiosity and thirst for innovation and success.<br>• Highly analytical, organized, proactive, and has a positive attitude.
  • 2025-08-07T13:19:01Z
Due Diligence Manager
  • Dallas, TX
  • onsite
  • Permanent
  • 125000.00 - 140000.00 USD / Yearly
  • <p>Essential duties include the following:</p><p>• Participate in buy-side and sell-side pre-transaction financial due diligence engagements, providing financial due diligence assistance and advisory services to publicly traded healthcare companies, large health systems, private equity investors, and investment banks across the U.S.</p><p>• Build financial models to analyze and synthesize company data to identify historical and projected financial and operational trends, quality of earnings, working capital considerations, and potential liabilities and underlying risks impacting the target company</p><p>• Interview and follow up with management at target companies to effectively assess and communicate the company's quality of earnings, net assets, and cash flows</p><p>• Develop comprehensive Financial Due Diligence reports that includes Quality of Earnings, Quality of Net Revenue, Debt and Debt-like, Net Working Capital analysis.</p><p><br></p>
  • 2025-08-20T13:39:08Z
Account Manager – Sales & Recruitment Focus
  • Los Angeles, CA
  • remote
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p>Account Manager – Sales & Recruitment Focus</p><p><strong>Salary:</strong> $70,000 base | High earning potential – up to $85,000 within 18 months</p><p><strong>About the Role:</strong></p><p> We are seeking a smart, ambitious, and results-driven Account Manager with a strong focus on sales growth. This role is perfect for someone who thrives in a fast-paced, client-facing environment and is motivated to exceed targets. You will manage existing client relationships while driving new business opportunities, contributing directly to the company’s growth and success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and grow a portfolio of key accounts, ensuring clients’ needs are met and exceeded.</li><li>Identify new sales opportunities within existing accounts and with prospective clients.</li><li>Build strong relationships with clients to understand their business goals and align solutions to meet them.</li><li>Collaborate with internal teams to deliver exceptional service and innovative solutions.</li><li>Meet and exceed sales targets, with clear milestones toward earning uncapped commission potential.</li><li>Provide regular reporting on account performance and sales forecasts to management.</li></ul><p><b> </b></p><p><b> </b></p>
  • 2025-09-03T22:24:10Z
Tax Preparer
  • State College, PA
  • onsite
  • Temporary
  • 24.00 - 26.00 USD / Hourly
  • <p>As the <strong>Tax Prep Supervisor</strong>, you will combine your technical tax expertise with your leadership skills to oversee the daily operations of a high-performing tax preparation team. Your primary focus will be ensuring accurate, timely, and compliant tax filings while fostering an engaging and collaborative team environment. This is an ideal opportunity for a seasoned tax professional who thrives in a leadership role and is excited to guide others toward success in a fast-paced, client-centric environment.</p><p>If you enjoy balancing technical work with people management, this position offers the opportunity to make an impact while growing your career!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Mentor, train, and oversee tax preparers, fostering a positive work environment through coaching, support, and development.</li><li>Manage daily workflows, monitor deadlines, and ensure work meets quality standards and compliance with tax laws and regulations.</li><li>Lead by example by preparing complex and general tax returns when required, serving as the go-to expert for technical questions.</li><li>Address escalated client service concerns with a solutions-oriented mindset, ensuring an exceptional client experience.</li><li>Create work schedules, monitor employee timekeeping, and ensure resources align with workload demands and deadlines.</li><li>Conduct performance reviews, recognize outstanding contributions, and partner with leadership to address potential performance issues.</li><li>Host daily team meetings to relay essential updates, expectations, and strategies, keeping everyone aligned with office goals.</li><li>Collaborate with firm leadership to identify and implement opportunities that drive office growth, including local partnerships and community initiatives.</li></ul><p><br></p>
  • 2025-08-22T15:14:08Z
Account Manager
  • Winston-salem, NC
  • onsite
  • Permanent
  • 145000.00 - 160000.00 USD / Yearly
  • <p>We are looking for an experienced a Key Account Manager to join our team based in Winston-Salem, North Carolina. This role requires a dynamic individual with a strong background in sales and account management, particularly within the telecom industry. The ideal candidate will excel at building relationships, managing key accounts, and driving business growth. Up to 75% domestic and possible international travel with occasional onsite Winston-Salem office visits. </p><p><br></p><p>Responsibilities:</p><p>• Manage and nurture relationships with key accounts, ensuring client satisfaction and long-term partnerships.</p><p>• Develop and execute strategic plans to meet and exceed sales targets for accounts exceeding $200M.</p><p>• Provide sales support and guidance to enhance customer experience and streamline processes.</p><p>• Collaborate with clients to understand their needs and tailor solutions to meet business objectives.</p><p>• Monitor account performance and identify opportunities for growth and improvement.</p><p>• Utilize knowledge of telecom materials and distribution to optimize account strategies.</p><p>• Ensure compliance with KYC and AML requirements in all account management activities.</p><p>• Handle inquiries and resolve issues promptly to maintain high levels of customer service.</p><p>• Work closely with internal teams to align account strategies with organizational goals and initiatives.</p>
  • 2025-08-27T13:39:07Z
E-Commerce Specialist
  • Southfield, MI
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is seeking an experienced E-Commerce Marketing Specialist for a contract to hire position with our client in Southfield, Michigan. As an E-Commerce Marketing Specialist, you will be responsible for driving online sales and optimizing the client's ecommerce platform to enhance the customer shopping experience. </p><p><br></p><p>Responsibilities: </p><ul><li>Develop and execute e-commerce marketing strategies to increase online traffic, conversion rates, and revenue.</li><li>Manage and optimize the e-commerce platform, ensuring product listings are accurate and up to date.</li><li>Collaborate with the marketing team to create compelling product descriptions and engaging content.</li><li>Conduct market research and analyze competitor activities to identify opportunities and trends.</li><li>Implement SEO and SEM best practices to improve the website's search engine rankings.</li><li>Utilize analytics tools to measure website performance, track KPIs, and identify areas for improvement.</li><li>Work within e-commerce platforms like Woocommerce, Salesforce Commerce Cloud, Shopify, Squarespace, Amazon Seller Central.</li><li>Coordinate with cross-functional teams to plan and execute promotional campaigns.</li><li>Monitor and respond to customer feedback and inquiries to enhance customer satisfaction.</li><li>Stay up to date with e-commerce industry trends and best practices.</li></ul><p><br></p>
  • 2025-08-21T18:14:04Z
EMR Implementation Manager
  • Des Moines, IA
  • onsite
  • Permanent
  • 120000.00 - 130000.00 USD / Yearly
  • <p>Are you a strategic thinker, tech-savvy leader, and ready to take the next step in your career?! We’re seeking an EMR Applications Manager to manage and optimize our premier client’s applications enterprise-wide as well as assist in leading the organization’s digital transformation. </p><p>As the EMR Applications Manager, you’ll oversee key systems, including EMR, CRM, HRIS, and POS platforms, and ensure they align with strategic goals that drive business growth and enhance operational efficiency.</p><p><br></p><p>For immediate and confidential consideration, send a current resume to Kristen Lee on LinkedIn or apply directly to this posting today!</p><p><br></p><p>This is an exciting opportunity for a forward-focused leader who thrives on deploying, integrating, and modernizing applications across a diverse and evolving enterprise landscape!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute the roadmap for enterprise application optimization to meet both business and corporate needs.</li><li>Oversee the implementation and optimization of critical applications (EMR, CRM, HRIS, POS) across a distributed network.</li><li>Lead large-scale deployments focused on clinical, financial, and operational improvements.</li><li>Facilitate the integration of cloud-based applications into a centralized data lake to enable robust Business Intelligence (BI) reporting.</li><li>Manage light ETL (Extract, Transform, Load) operations, including monitoring data flows and ensuring accuracy.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li><strong>Purpose-Driven Work:</strong> Make a direct impact on the senior living and healthcare sector through technology and innovation.</li><li><strong>Leadership Opportunity:</strong> Take ownership of a critical area that influences organizational success and scalability.</li><li><strong>Innovative Environment:</strong> Be part of a team that values technology as a driver of positive change and growth.</li><li><strong>Professional Development:</strong> Work with cutting-edge tools and systems while continuing to develop your skills as a leader in enterprise technology.</li></ul><p><br></p><ul><li><br></li></ul><p><br></p>
  • 2025-08-14T18:48:46Z
Customer Support Associate
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>&#127775; Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! &#127775;</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>&#128205; Location:</strong> Reading, PA</p><p><strong>&#128188; Type:</strong> On-site or Hybrid options available</p><p><strong>&#128200; Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
  • 2025-08-29T12:48:55Z
Tax Manager
  • Rockwall, TX
  • onsite
  • Permanent
  • 125000.00 - 150000.00 USD / Yearly
  • We are offering an exciting opportunity for a Tax Manager - Public in Rockwall, Texas. This role involves overseeing tax compliance and bookkeeping, client management, team leadership and collaboration, along with research and analysis. The position also requires continuous improvement efforts within the tax department, contributing to the growth and success of the firm.<br><br>Responsibilities:<br><br>• Prepare and review tax returns for individuals, corporations, partnerships, and other entities, utilizing tax compliance software such as Thomson Reuters GoSystem.<br>• Maintain and review complex financial records for clients using accounting software like QuickBooks.<br>• Ensure compliance with federal, state, and local tax laws and regulations, and communicate any changes in tax laws to clients and team members.<br>• Serve as a trusted advisor to clients, providing proactive advisory services, and addressing client inquiries and concerns regarding tax matters in a timely and detail oriented manner.<br>• Mentor and train entry level staff members on tax principles, procedures, and best practices, while also participating in firm-wide initiatives and contributing to the development of tax strategies and policies.<br>• Conduct in-depth tax research and analysis on complex issues and transactions, providing recommendations based on findings to support decision-making processes.<br>• Identify opportunities for process improvements and efficiencies within the tax department and implement best practices and quality control measures to ensure accuracy and consistency.<br>• Utilize skills in Income Tax Accounting, International Tax Compliance, Income Tax Compliance, and Thomson Reuters ONESOURCE to add value to client relationships and expand services.
  • 2025-08-22T13:18:44Z
Sr. Attorney
  • Houston, TX
  • onsite
  • Permanent
  • 150000.00 - 350000.00 USD / Yearly
  • We are looking for an experienced Senior Attorney to join our dynamic law firm in Houston, Texas. This position is ideal for a skilled litigator who excels in handling complex commercial litigation and is committed to delivering exceptional legal outcomes. The role offers an opportunity to lead challenging cases, collaborate with a talented team, and contribute to client success.<br><br>Responsibilities:<br>• Manage all phases of complex commercial litigation, including case strategy, discovery, trial preparation, and courtroom representation.<br>• Draft compelling legal motions, briefs, and other documentation to effectively argue cases.<br>• Conduct depositions and interviews to gather critical evidence and insights.<br>• Provide strategic counsel to clients facing high-stakes legal disputes, ensuring their interests are prioritized.<br>• Work collaboratively with colleagues to develop case strategies and mentor attorneys with less experience when needed.<br>• Build and maintain strong relationships with clients, demonstrating a commitment to their success.<br>• Contribute to business development efforts by identifying opportunities to expand the firm’s client base.<br>• Stay updated on legal trends and developments to ensure cutting-edge representation.<br>• Use case management software to streamline workflows and maintain organized case files.
  • 2025-09-02T15:44:12Z
Accounts Receivable Specialist
  • Watsonville, CA
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • Accounts Receivable Specialist Overview Dynamic manufacturing company is seeking a skilled Accounts Receivable (AR) Specialist to join our team! This role is critical in ensuring the financial health of the company by managing and reducing outstanding receivable balances. The ideal candidate will work closely with cross-functional teams, including sales, to investigate and resolve billing discrepancies and maintain positive client relationships. Key Responsibilities Accounts Receivable Management: Monitor, review, and manage outstanding accounts receivable balances to improve cash flow. Follow up with customers on overdue payments via phone, email, or written communication in a timely, detail oriented manner. Billing Discrepancy Resolution: Collaborate with the sales team to investigate and resolve billing discrepancies or disputes promptly. Research and reconcile invoice errors, credit memos, and payment misapplications. Customer Communication: Act as the primary point of contact for customer account inquiries, providing resolutions efficiently. Build and maintain strong working relationships with clients to ensure clear communication and mutual understanding of account expectations. Reporting & Documentation: Prepare, review, and analyze aging reports to identify and prioritize collection efforts. Record and maintain accurate documentation of collection activity in compliance with company policies and procedures. Process Improvement: Recommend and implement process improvements to streamline billing and collections workflows. Posted by Recruiting Director Scott G. Moore (See LinkedIn Also)
  • 2025-09-03T03:38:44Z
Service Desk Analyst
  • Woodbury, NY
  • onsite
  • Temporary
  • 23.75 - 27.50 USD / Hourly
  • The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
  • 2025-08-22T14:34:07Z
Operations Manager
  • North Bergen, NJ
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p>Our Client, a 3rd party logistics company, is looking for am Operations Manager with proven experience of a <strong>minimum of 5 </strong>years’ working in <strong>3rd Party Logistics/Warehousing Management/Transportation and Personnel Management.</strong></p><p>This role requires a strategic thinker with strong leadership skills, excellent problem-solving abilities, and a high level of accuracy in managing logistics operations, reporting, and personnel management. This position also requires frequent work and meetings in the warehouse and a successful candidate must be comfortable working in this environment. This is a <strong>direct hire</strong> position with <strong>benefits</strong> after an initial <strong>90 days</strong> waiting period, that includes paid sick/personal days, paid vacation days, paid holidays, health insurance (medical, prescription, dental, vision), life insurance, and 401K plan with Company’s match.</p><p><strong> </strong></p><p>Job Description:</p><p>Overseeing the entire night shift operations at different warehouse locations; and analyzing existing logistics performance metrics to identify areas of improvement.</p><p>• Work closely with our warehouse staff and warehouse management to motivate them and maintain a productive night shift team effectively.</p><p>• Support and mentor existing and new warehouse team leaders, supervisors, and managers.</p><p>• Assist with proper documentation when it comes to employees’ ongoing issues/situations related to their attendance/poor performance/productivity/personal conduct/overall attitude.</p><p>• Supporting management and Human Resources Department with completing all internals forms, warning reports, personal injury reports, property damage reports, employees’ change forms and more.</p><p>• Identify opportunities for improvement based on customer requirements, and analysis of activity and inventory data. Tracking/monitoring and analyzing KPIs.</p><p>• Analyze and support the existing warehouse material handling software/procedures, and lead on new software automation, and storage solutions to improve the logistics processes.</p><p>• Develop and implement logistics strategics to optimize our night shift warehouse operations.</p><p>• Prepare reports for Senior Executives/Upper Management on Logistics performance and challenges.</p><p>• Available to collaborate and meet frequently with internal teams and other warehouse managers to align the night shift operations with the Company’s goals.</p><p>• Understand our customers and operations context; generate broad support for new solutions to ensure success; implement, train, and support operational personnel. </p><p>• Ensure a safe working environment, enforce safety policies and procedures to maintain compliance with industry regulations, transportation regulations, OSHA regulations and all safety standards.</p><p>• Stay updated on industry trends and best practices in Logistics Management.</p><p><br></p>
  • 2025-08-14T17:09:23Z
Art Director
  • New York, NY
  • onsite
  • Temporary
  • 60.00 - 62.00 USD / Hourly
  • <p>Robert Half is recruiting for an Art Director on behalf of a leading global e-commerce apparel and lifestyle brand committed to providing customers with high-quality, stylish, and affordable essentials. This role plays a key part in defining and evolving the creative direction and visual identity for product imagery and digital presentation across multiple platforms. Reporting to the Creative Director, this role collaborates closely with cross-functional teams to develop imaging guidelines, elevate visual standards, and ensure brand consistency across all customer-facing content.</p><p><br></p><p><strong>Location</strong>: Midtown Manhattan, NYC (onsite)</p><p><strong>Duration</strong>: 4-month contract</p><p><strong>Hours</strong>: 40 hours/week</p><p><strong>Pay Rate: </strong>$60-62/hour</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the creation and implementation of comprehensive imaging guidelines, including mood, posing, hair/makeup, facial expressions, lighting, and composition to maintain brand consistency across multiple studio locations.</li><li>Establish and document formal standards for background colors, visual guardrails, and photography techniques to ensure cohesive visual identity.</li><li>Develop and facilitate training programs for studio teams and creative partners to drive seamless adoption of new guidelines.</li><li>Refresh and maintain Customer Experience (CX) documentation, collaborating with operations to ensure scalable processes for ongoing updates.</li><li>Create seasonal styling templates to ensure consistency across all collections and seasonal campaigns.</li><li>Partner with brand and creative teams to develop e-commerce brand guidelines that complement existing editorial standards and unify the visual language.</li><li>Conduct end-to-end customer journey reviews to identify gaps and opportunities for improving the brand experience.</li><li>Collaborate with studio, product, brand, and CX teams to maintain high creative standards and ensure brand alignment throughout the process.</li></ul>
  • 2025-09-03T15:53:46Z
Marketing Manager
  • Detroit, MI
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is seeking a talented and experienced Marketing Manager for our client in Detroit. As a Marketing Manager, you will be responsible for leading and implementing strategic marketing initiatives to promote the company's products and services.</p><p> </p><p>Responsibilities: </p><ul><li>Develop and execute comprehensive marketing plans aligned with the company's objectives and target audience.</li><li>Oversee the creation of engaging marketing campaigns across various channels, including digital, print, and social media.</li><li>Conduct market research to identify customer needs, trends, and competitors' activities.</li><li>Collaborate with cross-functional teams to ensure consistent brand messaging and cohesive marketing efforts.</li><li>Manage the marketing budget and allocate resources effectively to achieve marketing goals.</li><li>Analyze marketing campaign performance using metrics and KPIs to measure effectiveness.</li><li>Provide leadership and guidance to the marketing team, fostering a collaborative and innovative environment.</li><li>Stay up to date with industry trends and best practices to drive continuous improvement in marketing strategies.</li><li>Present marketing strategies and campaign results to stakeholders and management.</li></ul><p><br></p>
  • 2025-08-21T18:09:17Z
Part Time - Sales Associate 1
  • Plano, TX
  • remote
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • <p>We are looking for a motivated Part Time Sales Associate to join our team. This is a remote role and you will play a key part in driving revenue by fostering relationships with customers, guiding them through the sales process, and achieving individual and team targets. This is a long-term contract position ideal for someone passionate about sales and customer care, with a proactive mindset and an interest in fitness and wellness.</p><p><br></p><p>Responsibilities:</p><p>• Meet and exceed monthly, quarterly, and annual sales goals through effective lead management and customer engagement.</p><p>• Utilize a consultative approach to educate customers on core products, accessories, warranties, and additional offerings.</p><p>• Manage the complete sales cycle from initial lead generation to closing deals.</p><p>• Provide prompt and accurate follow-up to all sales inquiries to ensure exceptional customer service.</p><p>• Collaborate with marketing and customer experience teams to optimize lead generation and conversion strategies.</p><p>• Prepare and deliver compelling sales proposals tailored to customer needs.</p><p>• Use CRM tools, such as Salesforce, to track personal performance, manage dashboards, and monitor sales activities.</p><p>• Act as a product expert by staying informed on the latest product updates and features.</p><p>• Maintain an organized and meticulous approach to pipeline management and time-sensitive tasks.</p><p>• Work flexible hours, including nights, weekends, and holidays, to accommodate customer needs.</p>
  • 2025-08-15T19:44:24Z
Marketing Manager
  • Kalamazoo, MI
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is seeking a talented and experienced Marketing Manager for our client in Kalamazoo. As a Marketing Manager, you will be responsible for leading and implementing strategic marketing initiatives to promote the company's products and services.</p><p> </p><p>Responsibilities: </p><ul><li>Develop and execute comprehensive marketing plans aligned with the company's objectives and target audience.</li><li>Oversee the creation of engaging marketing campaigns across various channels, including digital, print, and social media.</li><li>Conduct market research to identify customer needs, trends, and competitors' activities.</li><li>Collaborate with cross-functional teams to ensure consistent brand messaging and cohesive marketing efforts.</li><li>Manage the marketing budget and allocate resources effectively to achieve marketing goals.</li><li>Analyze marketing campaign performance using metrics and KPIs to measure effectiveness.</li><li>Provide leadership and guidance to the marketing team, fostering a collaborative and innovative environment.</li><li>Stay up to date with industry trends and best practices to drive continuous improvement in marketing strategies.</li><li>Present marketing strategies and campaign results to stakeholders and management.</li></ul><p><br></p>
  • 2025-08-21T18:38:48Z
PMO Director
  • Woodcliff Lake, NJ
  • onsite
  • Permanent
  • 150000.00 - 175000.00 USD / Yearly
  • <p><strong>Director of Program Management</strong></p><p>A growing organization in the healthcare and life sciences space is seeking a seasoned Program Management leader to establish and scale its Project Management Office (PMO). This high-impact role will report directly to executive leadership and collaborate cross-functionally with stakeholders across departments and external partners.</p><p><strong>Role Summary</strong></p><p>The VP/Director of Program Management will be responsible for building a high-performing PMO, overseeing the delivery of complex, multi-channel initiatives, and driving operational excellence across the organization. This leader will bring a strong technical foundation, a consultative mindset, and a passion for building scalable systems and teams.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>PMO Leadership</strong>: Build and lead a centralized PMO, starting with a small team and scaling based on organizational needs.</li><li><strong>Program Delivery</strong>: Oversee full lifecycle delivery of integrated programs across digital and print channels, ensuring alignment with strategic goals, timelines, and budgets.</li><li><strong>Technical Collaboration</strong>: Partner closely with engineering, product, and design teams to ensure seamless execution of technical projects.</li><li><strong>Tool Governance</strong>: Serve as the enterprise lead for project management platforms, driving adoption, standardization, and automation across departments.</li><li><strong>Stakeholder Engagement</strong>: Act as a strategic advisor to senior leadership and external partners, presenting program health, risks, and opportunities with clarity and confidence.</li><li><strong>Financial Oversight</strong>: Manage program budgets and resource planning to ensure profitability and mitigate delivery risks.</li></ul><p><br></p>
  • 2025-08-13T14:19:07Z
Assistant Accounting Manager/Supervisor
  • Somerset, KY
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>We are looking for an Accounting Manager to join our client's team in Somerset, Kentucky. In this role, you will oversee critical accounting functions, support financial processes, and ensure compliance with industry standards. This position provides an excellent opportunity to contribute to the success of a collaborative team while advancing your expertise in accounting management.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the month-end close process, including preparation and review of journal entries.</p><p>• Compile monthly consolidated financial statements and provide detailed supporting analysis.</p><p>• Identify opportunities for process improvements and implement enhanced administrative and financial systems.</p><p>• Assist with the development and monitoring of budgets, including preparation of budgeted financial statements.</p><p>• Supervise the reconciliation of balance sheet accounts to ensure accuracy and compliance.</p><p>• Manage and guide accounting staff responsible for accounts payable, accounts receivable, costing, and fixed assets.</p><p>• Serve as a backup for various accounting areas to maintain segregation of duties within the department.</p><p>• Maintain the General Ledger and ensure the accuracy of user-defined financial statements.</p><p>• Support the preparation of audit materials and contribute to external financial reporting requirements.</p>
  • 2025-08-08T13:14:01Z
Account Manager
  • Lakewood, CO
  • onsite
  • Permanent
  • 59000.00 - 60000.00 USD / Yearly
  • <p><strong>Robert Half has partnered with a service provider in Lakewood in search of an Account Manager! The Account Manager position is offering great growth opportunities, competitive benefits, and is paying $60,000 + bonus!</strong></p><p><br></p><p><strong>The Account Manager will be responsible for the following: </strong></p><ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li></ul><p><strong>Requirements for the Account Manager include:</strong></p><ul><li>Bachelor's Degree in Business, Economics, Finance, or related field </li><li>Proficient in MS Excel with Pivot Tables & VLOOKUPs</li></ul><p><strong>If interested in the Account Manager position, please click "Apply Now" below!</strong></p>
  • 2025-08-29T16:04:53Z
Ticket Operations Coordinator
  • Fort Worth, TX
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p><strong>Job Title:</strong> Ticket Operations Coordinator</p><p><strong>Duration</strong>: 15-month contract</p><p><strong>Location: </strong>Onsite in Fort Worth, TX with occasional travel </p><p><strong>Pay Rate:</strong> $25-28/hour</p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking a highly organized and detail-oriented <strong>Ticket Operations Coordinator</strong> to support ticket distribution and management for a high-profile global sporting event. This role will focus on coordinating ticket inventory, managing communication between internal teams and partners, and ensuring a smooth and efficient ticketing experience for all stakeholders. The ideal candidate is a skilled communicator, thrives in fast-paced environments, and brings prior experience working with ticketing systems and customer service.</p><p><br></p><p><strong>Why You’ll Love This Role:</strong></p><p>As a key member of the Partnerships & Community team, you will:</p><ul><li>Manage, distribute, and track more than 8,000 tickets across multiple event locations.</li><li>Collaborate with internal technical teams, vendors, and external partners to streamline ticket operations.</li><li>Play an important role in enhancing brand perception through sponsorship assets tied to a major international sporting event.</li><li>Gain experience with ticketing technology as the team transitions to a new ticket management platform.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for ticketing logistics, ensuring timely and accurate communication with internal stakeholders, vendors, and partners.</li><li>Coordinate the redemption process, monitor ticket usage, and generate regular reports for leadership.</li><li>Navigate and manage ticket inventory through the ticket management system, ensuring accuracy and efficiency.</li><li>Troubleshoot technical issues with internal teams and vendors to maintain system integrity.</li><li>Develop and maintain ticketing policies, procedures, and best practices.</li><li>Provide excellent customer service by resolving inquiries, addressing concerns, and ensuring a positive recipient experience.</li><li>Assist in the execution of sponsorship assets, community activations, and measurement efforts.</li><li>Support post-event reporting and analysis to improve future ticketing strategies.</li></ul>
  • 2025-08-12T19:14:08Z
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