<p>We are looking for a dedicated Office Assistant to join our team in New York, New York. This ongoing Contract position offers an exciting opportunity to contribute to the smooth operation of our workplace while ensuring a welcoming and detail-oriented environment for employees and visitors. The ideal candidate will excel in organizational tasks, customer service, and administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Create a welcoming and detail-oriented atmosphere for employees, guests, and candidates by delivering exceptional hospitality.</p><p>• Keep reception and shared spaces clean, organized, and inviting for all team members.</p><p>• Monitor and manage office deliveries, ensuring employees are promptly notified of package arrivals.</p><p>• Coordinate daily lunch catering logistics, including placing orders, greeting delivery drivers, and arranging meals for up to 70 employees.</p><p>• Utilize the Envoy platform to oversee desk availability and team member locations.</p><p>• Compile and present weekly and monthly security metrics, highlighting trends and incidents.</p><p>• Plan and execute onsite events such as socials and happy hours, handling logistics, budgets, vendor coordination, and promotional materials.</p><p>• Collaborate with the Workplace team and other business partners on various projects and initiatives.</p><p>• Support workplace processes including employee offboarding, ticketing systems, and facility management tasks.</p>
<p>We are looking for a skilled Business Analyst to join our team on a long-term contract basis in Atlantic City, New Jersey. This role requires an analytical individual who excels at gathering requirements, creating detailed documentation, and mapping processes effectively. You will work closely with diverse stakeholders to translate business needs into actionable insights and solutions.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather and document detailed business requirements.</p><p>• Analyze and map data flows and processes using Visio, ensuring clarity and precision.</p><p>• Facilitate communication between technical teams and non-technical end users to ensure alignment.</p><p>• Develop structured documentation that supports project goals and business objectives.</p><p>• Utilize Microsoft tools such as Power BI and Azure to support data analysis and reporting.</p><p>• Conduct gap analyses to identify areas for improvement in processes and systems.</p><p>• Support initiatives focused on technology modernization and automation.</p><p>• Apply Agile Scrum methodologies to streamline project workflows and deliverables.</p><p>• Review and refine documentation to maintain accuracy and relevance.</p><p>• Provide insights and recommendations to improve call center operations and customer service processes.</p>
<p>Our company is seeking a welcoming and professional Receptionist to be the first point of contact for our office. The ideal candidate is personable, organized, and eager to provide excellent customer service to visitors and employees alike.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct visitors in a friendly and professional manner</li><li>Answer and route incoming phone calls promptly and efficiently</li><li>Manage incoming and outgoing mail and packages</li><li>Assist with scheduling, meeting coordination, and administrative support tasks</li><li>Maintain a clean and organized reception area</li><li>Support various departments with clerical duties as needed</li></ul><p><br></p>
<p>Our client, a growing firm in the commercial real estate sector, is seeking an experienced Senior Accountant to join their growing team. This role is ideal for an accounting professional who thrives in a deadline-driven environment, enjoys partnering with property management teams, and is comfortable owning the full accounting cycle for multiple assets.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare complete monthly financial statement packages, including creating and posting journal entries, performing general ledger reviews, and completing balance sheet support schedules.</li><li>Deliver accurate financial packages to clients within established deadlines.</li><li>Investigate, resolve, and reconcile financial discrepancies as they arise.</li><li>Review variance analyses and other property management reporting to ensure accuracy and clarity.</li><li>Review and process weekly vendor invoices for assigned properties.</li><li>Accurately record and apply tenant deposits in a timely manner.</li><li>Monitor property-level cash activity, maintain cash balances, and complete bank reconciliations for all related accounts.</li><li>Follow all internal and external accounting policies, procedures, and compliance requirements.</li><li>Respond to client inquiries promptly and maintain strong communication throughout deliverables.</li><li>Support the preparation of annual operating budgets.</li><li>Assist with annual OPE reconciliations.</li><li>Occasionally interpret legal documents, contracts, and agreements to ensure proper financial application.</li><li>Ensure timely payment of debt service, real estate taxes, and owner distributions while maintaining corresponding internal schedules.</li><li>Prepare monthly funding requests to support adequate property cash flow.</li></ul>
We are looking for an organized and proactive Dispatcher to join our team in Cerritos, California. This is a permanent position within the waste management industry, offering the opportunity to transition into a long-term role with competitive pay. The ideal candidate will play a key role in ensuring smooth daily operations by managing driver routes, maintaining schedules, and facilitating effective communication.<br><br>Responsibilities:<br>• Coordinate and dispatch drivers to ensure efficient routing and timely service delivery.<br>• Maintain clear and consistent communication with drivers to address schedule changes or operational needs.<br>• Monitor job progress and provide updates to both management and customers.<br>• Handle inbound and outbound calls related to service requests and scheduling.<br>• Input and manage accurate data within the dispatch system.<br>• Resolve issues or challenges that arise during day-to-day operations.<br>• Support administrative tasks connected to dispatch activities.<br>• Collaborate with team members to optimize logistics processes.
We are looking for a skilled Business Analyst to join our team in Raleigh, North Carolina, on a long-term contract basis. In this role, you will support client engagement initiatives by leveraging data management platforms and analyzing CRM data to drive actionable insights. You will collaborate with marketing and business development teams to ensure the smooth execution of campaigns and adherence to brand guidelines.<br><br>Responsibilities:<br>• Provide technical support for CRM systems and Martech platforms to maintain data integrity and assist with marketing and business development activities.<br>• Manage and prioritize service queue requests from internal stakeholders, resolving system-related issues efficiently.<br>• Analyze CRM data to produce detailed reports and dashboards, identifying trends and opportunities for improvement.<br>• Oversee the marketing process for briefings, newsletters, and events, ensuring campaigns align with brand standards and are executed effectively.<br>• Develop mailing lists, approve automation workflows, test and send mailings, and report on campaign metrics including engagement rates and bounce-back analysis.<br>• Support regional adoption and optimization of CRM systems, ensuring users are equipped with the tools and knowledge to maximize their effectiveness.<br>• Maintain data quality by standardizing, verifying, and cleansing CRM records, as well as monitoring changes to ensure consistency and accuracy.<br>• Enhance CRM data by integrating information from multiple sources while adhering to global data protection policies.<br>• Uphold controlled vocabularies and taxonomies to ensure standardization across systems and maintain firm-wide data consistency.
We are looking for a detail-oriented Billing Coordinator to join our team on a Contract basis in Smyrna, Georgia. In this role, you will oversee and manage the billing process for pharmacy claims, ensuring timely reimbursements from insurance providers and patient payments. Your expertise will be key to maintaining compliance with industry standards while fostering efficient communication between payers, patients, and internal teams.<br><br>Responsibilities:<br>• Submit and monitor pharmacy claims to third-party payers, including commercial insurance, Medicare, and Medicaid, ensuring timely reimbursements.<br>• Track aging reports and follow up on unpaid or partially paid claims to facilitate full payment collection.<br>• Investigate and resolve claim rejections and denials by identifying errors, making corrections, and re-filing or appealing claims as necessary.<br>• Generate patient invoices, explain billing charges, and collect payments while delivering excellent customer service.<br>• Accurately post payments from insurance providers and patients to the appropriate accounts in the billing system.<br>• Reconcile accounts receivable regularly to maintain accurate financial records and address discrepancies promptly.<br>• Communicate with insurance providers to verify coverage details, clarify claim issues, and expedite resolutions.<br>• Maintain organized and detailed records of all billing activities to ensure compliance with pharmacy industry regulations.<br>• Provide clerical support, including sorting, filing, and maintaining departmental reports, to support seamless operations.<br>• Collaborate with management to suggest strategies for improving data accuracy and provide backup assistance to team members when needed.
<p>We are looking for a diligent Tax Staff. The role involves overseeing and evaluating the tax department for efficiency, preparing complex federal and state tax returns, and managing client tax return engagements. You will also play a critical role in staff training and development, researching various federal and state tax issues, and tax planning and consulting.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee and evaluate the tax department to optimize efficiency</p><p>• Prepare complex federal and state tax returns</p><p>• Review federal and multi-state tax returns</p><p>• Conduct staff training and development</p><p>• Research various federal and state tax issues</p><p>• Engage in tax planning and consulting</p><p>• Manage and monitor client tax return engagements and due dates</p><p>• Use various software and systems such as CCH ProSystem Fx, CCH Sales Tax, Gosystem, and Management System</p><p>• Perform various accounting functions and auditing tasks</p><p>• Handle cash activity and ensure compliance</p><p>• Provide excellent customer service.</p>
<p><strong>Key Responsibilities</strong></p><p><strong>Front Desk & Public Interaction</strong></p><ul><li>Serve as the main Operator for City Hall, answering and routing phone calls, taking messages, and providing general information.</li><li>Greet visitors at the front desk, check them in as needed, and schedule appointments for City staff.</li><li>Provide exceptional customer service in person, by phone, and via email—responding to inquiries, addressing resident concerns, and resolving routine issues.</li><li>Act as the primary point of contact for the public, ensuring timely, courteous, and accurate communication.</li></ul><p><strong>Payments & Cashiering</strong></p><ul><li>Serve as the main cashier for City Hall, processing payments, entering invoice codes, and issuing receipts for all standard transactions.</li><li>Process and invoice applications for programs including Paramedic Membership and Dial-A-Ride.</li><li>Verify billability for ambulance trips and ensure proper documentation is completed.</li></ul><p><strong>Licensing, Permits & Inspections</strong></p><ul><li>Issue and renew business licenses in accordance with City requirements.</li><li>Issue basic permits and create/maintain project files.</li><li>Coordinate and schedule building inspections for the City.</li><li>Route plans to third-party plan checkers and track submission status.</li></ul><p><strong>Administrative Support</strong></p><ul><li>Collect, sort, and distribute incoming and outgoing mail.</li><li>Maintain accurate electronic and physical records for permits, plans, and program applications.</li><li>Create and update forms and process documents to improve administrative workflows.</li><li>Provide general clerical support to staff as needed.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Pricing Analyst to join a team in Arden Hills, Minnesota. In this role, you will be responsible for analyzing and managing rebate contracts and administrative fees to ensure compliance and accuracy. This is a long-term contract position that offers the opportunity to collaborate across departments and contribute to critical business operations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth analyses of customer rebate contracts to evaluate performance and compliance.</p><p>• Ensure timely processing, settlement, and payment of rebates and administrative fees.</p><p>• Collaborate with cross-functional teams to address questions related to contract language, setup, or customer requirements.</p><p>• Maintain a comprehensive understanding of contract terms to meet all obligations accurately and on schedule.</p><p>• Provide regular communications to customers regarding market share and rebate payments.</p><p>• Support the principal analyst by assisting with workload management and ad hoc requests.</p><p>• Utilize revenue management systems to manage reporting and payment processes efficiently.</p><p>• Identify opportunities for process optimization and implement improvements in administrative workflows.</p><p>• Monitor and resolve rebate or administrative fee issues by partnering with internal teams.</p><p>• Ensure data integrity and compliance by adhering to standard operating procedures and best practices.</p>
We are looking for a dedicated Logistics Clerk to join our team on a contract basis in Madison, Wisconsin. This role is ideal for someone who thrives in a fast-paced environment and enjoys hands-on work. You'll play a key part in ensuring the accurate and timely handling of pharmaceutical shipments while maintaining high standards of care and organization.<br><br>Responsibilities:<br>• Coordinate the shipping and receiving of pharmaceutical products with precision and efficiency.<br>• Assemble and prepare boxes for outgoing shipments, ensuring proper packaging standards.<br>• Handle the mailing of medications, including refrigerated or ice-packed items as required.<br>• Process incoming orders and complete data entry tasks with attention to detail.<br>• Maintain inventory by shelving received medications in their designated locations.<br>• Stay active on your feet throughout the day to manage physical tasks effectively.<br>• Utilize light computer skills for tracking and managing shipment details.<br>• Ensure compliance with safety and quality protocols during packaging and shipping activities.<br>• Provide excellent customer service when managing deliveries and inquiries.<br>• Operate within systems such as IBM AS/400 and Microsoft Office tools to streamline logistics processes.
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located in Carmel, IN. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories, and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p>Shift: Monday - Friday 5am - 1:30pm </p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li><li>May be required to work on-call and weekends</li></ul><p><br></p>
<p>We are looking for a dynamic Marketing Coordinator to join our team in Cincinnati, Ohio. This role combines customer service, marketing execution, and operational support, offering an exciting opportunity to contribute to various creative and strategic initiatives. Ideal candidates thrive in fast-paced environments, enjoy multitasking, and are eager to grow their skills in marketing, customer experience, and e-commerce.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries with empathy and professionalism, ensuring a positive experience.</p><p>• Develop and schedule engaging social media content across platforms such as Meta, TikTok, LinkedIn, and YouTube.</p><p>• Monitor TikTok engagement and oversee activities related to the TikTok Shop.</p><p>• Participate in photoshoots for organic content and collaborate with content creators to ensure quality output.</p><p>• Assist in planning promotional campaigns, including calendar creation, setup in Shopify, and coordination with partners.</p><p>• Design graphics for blogs and promotions using Canva templates, ensuring visual appeal and brand consistency.</p><p>• Research and experiment with AI tools to enhance marketing strategies and e-commerce operations.</p><p>• Analyze promotional performance using Triple Whale to inform future marketing initiatives.</p><p>• Provide hands-on assistance with miscellaneous projects, such as customizing products with heat presses and coordinating office activities.</p>
<p>Overview: Join our team as a Collections Specialist and play an essential role in managing accounts receivable and ensuring timely collections of outstanding balances. With a minimum of two years’ experience in collections, you will leverage your communication skills, attention to detail, and customer service orientation to support the financial health of our organization.</p><p>Key Responsibilities:</p><ul><li>Manage a portfolio of accounts, contacting customers via phone, email, and written correspondence to collect outstanding payments.</li><li>Research and resolve billing discrepancies, working collaboratively with internal departments and external clients.</li><li>Document all collection activities and update account records accurately in the system.</li><li>Maintain professional and effective communication to preserve strong client relationships while achieving collection goals.</li><li>Recommend accounts for escalation or write-off in accordance with company policies and procedures.</li><li>Prepare status reports on collection efforts and portfolio performance.</li><li>Adhere to all compliance regulations governing collections practices.</li></ul><p><br></p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Woodbury, New York. This is a long-term contract opportunity that offers a dynamic work environment and the potential for overtime. The ideal candidate will excel at handling front desk responsibilities and managing phone systems effectively.<br><br>Responsibilities:<br>• Greet and assist visitors with a welcoming attitude, ensuring a positive first impression.<br>• Operate and manage a multi-line phone system, including answering and directing inbound calls promptly.<br>• Handle switchboard operations for up to 10 lines, ensuring smooth communication flow.<br>• Provide accurate information to callers and address inquiries with attention to detail.<br>• Maintain an organized and clean reception area to uphold company standards.<br>• Coordinate with staff to relay messages and manage communications efficiently.<br>• Support administrative tasks as needed, such as filing and scheduling.<br>• Monitor and respond to incoming calls with exceptional customer service skills.<br>• Assist part-time receptionists in maintaining consistent procedures and coverage.
<p>Robert Half is looking for a Hospital Logistics Specialist to join our client located in Carmel, IN. In this role, you will be responsible for facilitating requisitions, inventory management, receiving, and projects. You will ensure that orders are filled timely and accurately, and that products are inspected for damage, expiration, and proper packaging. You will also perform cycle counts and physical inventories and coordinate the availability and delivery of products. In addition, you will provide excellent customer service and ensure that aisle/storeroom maintenance and cleanliness is constantly maintained. This position may require on-call rotation and weekend coverage.</p><p> </p><p>Shift: Monday - Friday: 5am - 1:30pm </p><p> </p><p>Responsibilities</p><ul><li>Facilitate requisitions, inventory management, receiving, and projects</li><li>Ensure orders are filled timely and accurately</li><li>Verify product by description, item number, and quantity</li><li>Inspect products for damage, expiration, and proper packaging</li><li>Perform cycle counts and physical inventories</li><li>Coordinate the availability and delivery of products, to include equipment, mail and/or linen</li><li>Provide excellent customer service</li><li>Ensure aisle/storeroom maintenance and cleanliness is constantly maintained</li></ul><p> </p>
We are looking for a skilled Medical Billing Specialist to join our team in Loveland, Colorado. In this long-term contract role, you will be responsible for managing essential billing operations, ensuring accuracy in claims processing, and contributing to the efficiency of healthcare administration. This position is ideal for professionals with expertise in medical billing systems who thrive in a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Submit accurate claims to insurance providers, adhering to regulatory standards and guidelines.<br>• Monitor and manage accounts receivable, resolving discrepancies and ensuring timely payments.<br>• Utilize medical billing software, including Allscripts and Cerner Technologies, to oversee daily operations.<br>• Handle appeals and follow up on denied claims to secure reimbursements.<br>• Perform medical coding and maintain detailed documentation in compliance with industry practices.<br>• Coordinate third-party billing processes and maintain effective communication with insurance carriers.<br>• Verify patient benefits and eligibility to support billing accuracy.<br>• Conduct numeric data entry and maintain meticulous records of transactions.<br>• Respond to billing inquiries from patients and healthcare providers, delivering excellent customer service.<br>• Collaborate with colleagues to optimize workflows and improve overall billing performance.
<p>For immediate consideration contact Lisa James at (859)788-3684</p><p><br></p><p>We are looking for an Accounts Receivable Clerk to join our client in Nicholasville, Kentucky. In this role, you will handle essential financial tasks such as managing receivables, ensuring accurate records, and supporting collections efforts. This position offers the opportunity to work in a collaborative environment with room for growth.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate accounts receivable records, ensuring proper aging, application of credits, and resolution of discrepancies.</p><p>• Evaluate customer credit histories to determine terms and assess creditworthiness.</p><p>• Generate and submit invoices through customer-required portals and other methods.</p><p>• Communicate and resolve discrepancies, identify slow-paying accounts, and recommend strategies for collections.</p><p>• Partner with internal teams to support collection efforts and improve processes.</p><p>• Collaborate with the Revenue Receivable Supervisor to identify operational inefficiencies and implement best practices.</p><p>• Train new accounts receivable personnel to ensure seamless onboarding.</p><p>• Prepare daily financial reports and track state-specific lien filing requirements for outstanding invoices.</p><p>• Process incoming payments, including checks and credit card transactions, using internal software.</p><p>• Maintain confidentiality while organizing and managing employer and business records.</p>
<p>Robert Half has partnered with a growing and established company in Raleigh to assist them in finding an experienced Payroll Specialist. The ideal candidate will possess 3+ years of high volume multi state payroll experience. To be considered, interested candidates should have the ability to communicate effectively and deliver strong internal customer service while working in a deadline-driven environment. As the Payroll Specialist, you will contribute in finalizing the accurate and timely production of payroll for employees. This permanent employment opportunity is based in the Raleigh North Carolina and is 100% onsite. This company offer full benefits, so please apply today!</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Process payroll accurately and on schedule, adhering to labor laws and accounting standards.</p><p>• Collaborate with IT, HR, and other departments to maintain secure and efficient payroll systems.</p><p>• Prepare quarterly and year-end payroll reports, ensuring accuracy and compliance.</p><p>• Provide assistance to employees regarding wage deductions, benefits, and other payroll-related inquiries.</p><p>• Review and validate payroll entries such as salary adjustments, benefit deductions, and termination dates.</p><p>• Ensure compliance with payroll tax laws and regulations, including federal and state income taxes and social security.</p><p>• Support financial audits by providing necessary payroll documentation and reports.</p><p>• Implement and improve payroll processes to streamline data collection and entry.</p><p>• Address payroll-related issues promptly to maintain employee satisfaction.</p>
<p><strong>Job Summary:</strong> The Medical Billing Specialist is responsible for accurately processing and managing healthcare billing information for medical practices, clinics, or hospitals. This role ensures that insurance claims are correctly coded, submitted, and followed up to maximize reimbursements and minimize errors. Medical Billing Specialists serve as a liaison between healthcare providers, patients, and insurance companies, helping to resolve billing issues and maintain compliance with relevant regulations.</p>
<p>We are seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join our team and support both <strong>Collections</strong> and <strong>Cash Application</strong> functions. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys problem-solving to keep customer accounts accurate and up to date.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Collections</strong></p><ul><li>Manage an assigned portfolio of customer accounts and follow up on past-due invoices via phone and email.</li><li>Maintain detailed notes documenting all collection activities.</li><li>Respond to customer inquiries and take proactive measures to keep accounts current.</li><li>File, scan, and email invoices as needed.</li><li>Assist with additional collection-related duties as assigned.</li></ul><p><strong>Cash Application</strong></p><ul><li>Accurately post and record cash receipts from checks, ACH, wire transfers, and credit card transactions.</li><li>Reconcile daily cash receipts and deposit reports against bank or lockbox records.</li><li>Apply payments to the correct customer accounts and open invoices.</li><li>Research and resolve unapplied or unidentified payments quickly and accurately.</li><li>Identify and correct discrepancies such as overpayments, underpayments, and misapplied funds.</li></ul><p><br></p>
We are looking for an Office Services Associate to join our team in St. Louis, Missouri. This role involves providing essential back-office support, including reprographics, mail services, and digital processing, while maintaining high standards of customer service and confidentiality. As a key member of the team, you will contribute to the smooth operation of office services and ensure client satisfaction. This is a long-term contract position.<br><br>Responsibilities:<br>• Manage reprographics and mail services tasks, ensuring accurate completion of physical and digital processes.<br>• Follow established procedures to prioritize workflows and meet deadlines.<br>• Handle sensitive and confidential documents with the utmost care and professionalism.<br>• Perform quality assurance checks on completed work to ensure accuracy and compliance with standards.<br>• Troubleshoot basic equipment issues and maintain supplies, such as paper and toner.<br>• Communicate effectively with supervisors and clients to resolve issues and meet job requirements.<br>• Utilize logs and tracking systems to document office services activities.<br>• Adhere to company and client policies while using equipment and resources efficiently.<br>• Assist with receptionist duties, hospitality services, and other related office functions as needed.<br>• Lift and transport items weighing up to 50 pounds regularly.
We are looking for an experienced Assistant Credit/Collections Manager to join our team in Livonia, Michigan. In this role, you will oversee credit and collections operations, ensuring timely payments and maintaining strong customer relationships. Your expertise will be critical in managing accounts receivable, analyzing credit applications, and supporting departmental goals while fostering collaboration across teams.<br><br>Responsibilities:<br>• Manage and collect outstanding balances on customer accounts while ensuring timely payments.<br>• Oversee the resolution of customer disputes and claims to maintain account integrity and improve payment processes.<br>• Analyze and approve credit applications by gathering necessary documentation and verifying creditworthiness.<br>• Monitor and enforce Days Sales Outstanding and overdue account targets, ensuring compliance with company standards.<br>• Collaborate with collection agencies, attorneys, and credit reporting groups to address bad debt accounts effectively.<br>• Provide training and mentorship to credit and collections personnel to enhance team performance.<br>• Maintain accurate and updated customer account information, including monitoring credit limits and terms.<br>• Assist in preparing reports for management and recommend updates to policies and procedures.<br>• Work closely with sales, customer service, and other departments to address account issues and foster positive relationships.<br>• Develop repayment agreements and negotiate solutions that balance collection efforts with customer satisfaction.
<p>Robert Half is in search of an Administrative Analyst to join our team in the health insurance industry, based in the Greater Philadelphia area. This Administrative Analyst role will involve managing and processing surety bonds needs for clients, facilitating information exchange, and maintaining accurate records. You will act as a liaison between clients, underwriters, and bondholders, ensuring all bond-related processes adhere to industry regulations.</p><p><br></p><p>Responsibilities:</p><ul><li>Collaborate with team members to address accounts that require support in initiating bond release processes.</li><li>Ensure all client documentation is maintained with accuracy throughout every stage of the release.</li><li>Oversee the preparation and processing of replacement or release letters, with close attention to each surety’s unique requirements.</li><li>Record all communications, including written and verbal exchanges, to maintain a thorough correspondence history.</li><li>Execute consistent written and verbal follow-ups with obligees to obtain release confirmations, and provide clients with status updates under the guidance of the Exoneration Specialist.</li><li>Keep the database of obligee contacts current and well-organized.</li><li>Monitor and manage ongoing exoneration efforts using a detailed spreadsheet, ensuring all open and completed cases are accurately tracked for reporting.</li></ul><p><br></p><p><br></p>
As a Warranty Claims Specialist, you will be responsible for processing, analyzing, and resolving warranty claims while providing an excellent service experience to customers and internal partners. The ideal candidate demonstrates exceptional attention to detail, communication skills, and a strong sense of accountability. Key Responsibilities: Review, evaluate, and process warranty claims according to company policies and manufacturer guidelines Communicate with customers, vendors, dealers, and internal teams to gather necessary documentation and clarify claim details Investigate and resolve claims discrepancies; escalate complex issues as needed Maintain accurate claim records and ensure compliance with audit standards Monitor claim statuses and drive timely resolution of open issues Analyze claims trends to identify potential product or process improvements Provide guidance and updates to customers on the status of their claims Collaborate with technical and customer service teams to ensure a seamless client experience
