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232 results for Customer Experience jobs

Customer Service Representative

Marlborough, CT
onsite
Temporary / Contract
18.14 - 20.163 USD / Hourly
Our client is seeking a Customer Service Representative to join their team and serve as a key point of contact for customers. This role is responsible for handling inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and committed to delivering outstanding service in a fast-paced environment.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and efficiency</li><li>Process orders, returns, account updates, and other customer requests accurately</li><li>Maintain detailed and accurate customer records in CRM or other internal systems</li><li>Escalate complex issues to the appropriate department when needed</li><li>Provide product, service, and policy information to customers</li><li>Follow up on open issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal teams to support service delivery and problem resolution</li><li>Meet performance goals related to response times, quality, and customer satisfaction</li><li>Assist with administrative or departmental support tasks as assigned</li></ul>Qualifications<ul><li>High school diploma or equivalent required; associate or bachelor’s degree preferred</li><li>1+ years of customer service, call center, or client support experience preferred</li><li>Strong verbal and written communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to manage multiple tasks and work effectively in a fast-paced environment</li><li>Strong attention to detail and organizational skills</li><li>Proficiency with Microsoft Office and customer service or CRM systems</li><li>Positive attitude and a team-oriented approach</li></ul>Preferred Skills<ul><li>Experience in a high-volume customer service setting</li><li>Familiarity with CRM platforms and ticketing systems</li><li>Ability to remain calm and professional in challenging situations</li><li>Bilingual skills are a plus, depending on client needs</li></ul>
2026-04-22T00:00:00Z

Customer Service Representative

Tonawanda, NY
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Tonawanda, New York. In this Contract to permanent position, you will play a vital role in supporting customers with inquiries, order processing, and product-related assistance in a fast-paced environment. This is an on-site role with opportunities for overtime, offering a casual and collaborative workplace. Responsibilities: • Handle a high volume of inbound and outbound calls daily, providing prompt and detail-oriented support to customers. • Assist customers with placing orders and ensure accurate entry into the system. • Guide customers through product installation processes and address technical questions. • Respond to and resolve e-ticket inquiries in a timely and efficient manner. • Collaborate with team members to deliver exceptional customer service and meet departmental goals. • Maintain detailed and organized records of customer interactions and transactions. • Utilize Microsoft Office tools to manage documentation and communication effectively. • Stay informed about company products and services to provide accurate information to customers. • Identify opportunities to improve customer satisfaction and escalate complex issues when necessary. • Uphold a positive and detail-oriented demeanor, contributing to a supportive work environment.
2026-04-06T00:00:00Z

Customer Service Representative

Indianapolis, IN
remote
Temporary to Hire
17 - 17 USD / Hourly
We are looking for a dedicated Weekend 3rd shift Spanish Bilingual Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. Hours for this position will be 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat. Responsibilities:• Open and manage trouble tickets to address specific customer issues effectively.• Clearly explain product options, associated charges, and promotions to customers.• Navigate customer service systems and tools efficiently to deliver timely assistance.• Resolve routine problems using established procedures and seek guidance for complex issues.• Maintain high-quality performance standards and meet call center metrics.• Promote self-service tools such as organizational applications and web resources.• Provide accurate quotes for rates and encourage customers to consider prepay options.• Inform customers about new or upgraded products and services.• Conduct additional tasks and responsibilities as assigned to support team objectives.
2026-04-24T00:00:00Z

Customer Service Representative

Canton, MI
onsite
Temporary / Contract
25 - 26 USD / Hourly
Seeking a Financial Aid Advisor in Canton! Are you passionate about helping students achieve their dreams? As a Financial Aid Advisor, you'll be a trusted guide—helping students and their families navigate the financial aid process with clarity, compassion, and care. Whether you’re working with future students as they get ready to start school or supporting current students as they continue their journey, your mission is to provide friendly guidance, accurate info, and smart solutions every step of the way. If you love fast-paced teamwork, meaningful conversations, and making a real impact—this is the job for you! This role is located in Canton and is fully ONSITE. Financial Aid experience and pay up to $24/hr. Responsibilities: Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed. Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles. Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions. Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions. Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success. Qualifications to be considered: Education: High School Diploma or some college coursework preferred Experience: 3 years in customer service or sales; 2 years in Financial Aid highly preferred Skills: Excellent customer service and communication skills Strong organizational skills and attention to detail Proficiency with computer applications (Word, Excel, SharePoint)
2026-04-28T00:00:00Z

Customer Service Representative

Milford, MA
remote
Temporary / Contract
18 - 20 USD / Hourly
Responsibilities include:- Customer service- Email correspondence- Processing orders- Order entry (high volume)- Collaborating with sales team and customers- Ensuring timely delivery of orders- ERP experience is a MUST!- Ability to work in a fast paced environment Start Date: Asap!Duration: 1 yearHours: 8:30am-5pm | M-FWork type: RemotePay Rate: $18-$20 (based on experience)
2026-04-27T00:00:00Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Ohio location in a fast-paced service environment. This contract opportunity is ideal for someone who communicates clearly, stays organized, and enjoys helping customers by phone and email. The person in this role will manage customer inquiries, complete order-related updates, and maintain accurate records while delivering attentive service during every interaction. Responsibilities: • Respond to incoming customer calls and provide timely, courteous assistance for questions, requests, and service needs. • Place outbound calls as needed to follow up on customer issues, confirm details, or provide updates on open items. • Process orders and enter customer information accurately into internal systems to support smooth daily operations. • Coordinate appointment scheduling and make adjustments when needed to meet customer and business requirements. • Handle email communication with customers in a clear, attentive, and service-focused manner. • Maintain organized and accurate records through consistent data entry and documentation of customer interactions. • Use Microsoft Word and Excel to track information, update documents, and support reporting or administrative tasks. • Work closely with internal teams to resolve issues efficiently and ensure a positive customer experience.
2026-04-21T00:00:00Z

Customer Service Representative

New Castle, DE
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a bilingual Customer Service Representative to join a team in New Castle, Delaware. This Contract to permanent position offers an opportunity to provide top-notch service to clients in both English and Spanish. The role involves a range of responsibilities, including addressing customer inquiries, managing orders, and coordinating shipping processes, all while maintaining a detail-oriented and customer-focused approach. Responsibilities:• Assist customers by responding promptly to inquiries, concerns, and requests in both English and Spanish.• Resolve customer issues effectively, ensuring a high level of satisfaction.• Process and verify customer orders, ensuring all details are accurate and complete.• Coordinate schedules and provide timely delivery updates to clients.• Support dispatching and scheduling activities to optimize daily operations.• Maintain organized and accurate records of customer interactions, orders, and documentation.• Verify documents to ensure compliance with company procedures and policies.• Communicate efficiently with internal teams, including operations and dispatch, to address customer needs.• Contribute to billing processes by verifying charges and ensuring accuracy.
2026-04-16T00:00:00Z

Customer Service Representative

Charlottesville, VA
remote
Temporary / Contract
17 - 17 USD / Hourly
We are looking for an experienced and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This position involves managing a high volume of order processing and requires close collaboration with sales and customer service teams. This role offers the opportunity to work remotely while supporting key business operations. Responsibilities:• Process a large volume of orders received from sales and customer service teams with accuracy and efficiency.• Enter contractual details into Salesforce and maintain organized electronic documentation.• Modify customer licenses for new accounts and manage renewals for existing accounts.• Notify customers about their registration links and provide guidance on the registration process.• Collaborate closely with the sales and customer service teams to address any changes or updates related to orders.• Utilize Microsoft Excel to ensure proper data management and reporting.• Fulfill orders in compliance with company protocols and procedures.• Maintain consistent communication with stakeholders to ensure seamless operations.
2026-04-20T00:00:00Z

Customer Service Representative

Damariscotta, ME
onsite
Temporary / Contract
16 - 16 USD / Hourly
We are looking for a dependable Customer Service Representative to support a busy retail environment in Damariscotta, Maine. This is a Contract position suited for someone who enjoys helping customers, staying organized, and contributing to smooth day-to-day store operations. The role is fully onsite and may involve working at two nearby store locations, with scheduling that includes weekend availability as part of a shared rotation. Responsibilities:• Welcome shoppers, answer questions, and deliver attentive service that creates a positive in-store experience.• Process purchases accurately, handle cash transactions responsibly. • Restock merchandise, organize displays, and help keep shelves clean, full, and easy for customers to shop.• Support inventory activities by checking product levels, replenishing items, and assisting with overall stock control.• Respond to customer inquiries by phone and in person, providing clear information and timely assistance.• Work across two nearby store locations as needed to support coverage and daily operational needs.• Collaborate with team members to keep the store running efficiently while maintaining a welcoming atmosphere.• Follow scheduling requirements that include weekend availability on a rotating basis.• Assist with general retail tasks that help maintain store appearance, product availability, and customer satisfaction.
2026-04-28T00:00:00Z

Customer Service Representative

Fond du Lac, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a highly motivated Customer Service Representative to join our team in Shawano, Wisconsin. This contract position is ideal for individuals with excellent interpersonal skills and a passion for delivering exceptional service. The role involves engaging with customers, processing applications, and ensuring smooth communication across various channels. Responsibilities: • Process customer applications accurately and efficiently, ensuring all required information is captured. • Provide timely and detail-oriented responses to inbound and outbound customer inquiries. • Maintain detailed records of customer interactions and transactions using internal systems. • Manage order entry tasks, ensuring data accuracy and adherence to established procedures. • Deliver outstanding service by addressing customer needs and resolving issues effectively. • Collaborate with team members to improve customer service processes and workflows. • Handle a high volume of calls in a call center environment while maintaining a focus on accuracy and quality. • Uphold the organization’s mission and values in every interaction, particularly within the non-profit sector.
2026-04-17T00:00:00Z

Customer Service Representative

Plano, TX
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Plano, Texas. This is a Contract to permanent opportunity, offering the potential for long-term growth and career advancement. The ideal candidate will play a critical role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining a high standard of attention to detail. Responsibilities:• Respond promptly to customer inquiries through various communication channels, ensuring clarity and accuracy in all interactions.• Collaborate with internal teams to address and resolve customer concerns or grievances in a timely manner.• Maintain up-to-date knowledge of company processes, products, and services to provide accurate information to customers.• Escalate complex issues to appropriate leadership or departments while ensuring follow-up for resolution.• Document customer interactions and feedback accurately in the system for future reference and quality assurance.• Adhere to company policies, procedures, and legal requirements while delivering exceptional service.• Identify opportunities to improve customer service processes and share suggestions with leadership.• Remain composed and attentive to detail when managing challenging customer situations or high volumes of inquiries.• Assist other departments with customer-related tasks as needed to support overall business objectives.
2026-04-27T00:00:00Z

Customer Service Representative

Plano, TX
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a team in Plano, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and resolving issues with professionalism and care. The person in this position will serve as a key point of contact, ensuring inquiries are handled efficiently while maintaining service standards and supporting cross-functional communication. Responsibilities: • Handle incoming customer calls with patience and professionalism, using thoughtful questions to identify needs and provide accurate support. • Route inquiries to the appropriate teams when additional expertise is needed, and follow through to help move issues toward resolution. • Maintain a strong understanding of company services, processes, and common transactions to deliver informed assistance during each interaction. • Communicate service-related concerns or workflow obstacles to leadership when they may affect customers, partners, or daily operations. • Complete customer interactions and related tasks in alignment with established procedures, quality expectations, and applicable regulations. • Enter and update customer information accurately in internal systems while documenting conversations and outcomes clearly. • Support both inbound and outbound call activity as needed to address questions, provide updates, and improve the customer experience.
2026-04-24T00:00:00Z

Customer Service Representative

Metairie, LA
onsite
Temporary to Hire
15 - 17 USD / Hourly
We are looking for a Customer Service Representative to join a fast-paced team in Louisiana. This short-term contract opportunity with potential for a permanent role is ideal for someone who stays composed under pressure, communicates with professionalism, and enjoys helping customers resolve concerns. The person in this role will manage a high volume of inbound interactions while maintaining accuracy, empathy, and strong attention to detail. Responsibilities:• Respond to a large number of incoming customer calls each day, delivering timely and courteous support in a high-volume environment.• Address customer questions, concerns, and complaints with patience and professionalism, including situations involving frustrated or upset callers.• Enter, organize, and upload documents into company files while ensuring information is complete and accurately maintained.• Balance phone support and administrative tasks efficiently, shifting between priorities without losing focus or quality.• Work closely with teammates to provide consistent service and contribute to a cooperative, team-oriented workplace.• Use multi-line phone systems and standard office software to manage communications and complete daily tasks effectively.
2026-04-27T00:00:00Z

Customer Service Representative

Elgin, IL
onsite
Temporary / Contract
25 - 30 USD / Hourly
We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a long-term contract position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts such as Walmart, etc. Responsibilities:• Provide exceptional customer support by handling inquiries and resolving issues efficiently.• Manage order entry processes with accuracy and attention to detail.• Communicate effectively with clients and internal teams to ensure smooth operations.• Handle both inbound and outbound calls with professionalism and a customer-focused approach.• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.• Act as a reliable point of contact for customers, keeping them informed throughout the process.• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.• Identify and implement solutions proactively, navigating challenges independently when needed.• Collaborate with team members to support the needs of large retail clients effectively.• Stay organized and adaptable in a fast-paced environment.
2026-04-20T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Temporary to Hire
17 - 18.5 USD / Hourly
We’re partnering with a well-established organization in Des Moines seeking a Customer Care Representative to support inbound customer inquiries in a fast-paced call center environment. This is an excellent opportunity for someone who enjoys helping others and building strong customer relationships. Responsibilities<ul><li>Handle inbound customer calls and provide accurate, friendly support</li><li>Resolve questions, concerns, and service issues efficiently</li><li>Accurately document customer interactions in internal systems</li><li>Maintain professionalism and empathy during every interaction</li></ul>Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to learn more and apply!
2026-04-24T00:00:00Z

Customer Service Representative

Minneapolis, MN
remote
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a driven Customer Service Representative to join a healthcare-focused team in Minneapolis, Minnesota in a Contract to Permanent opportunity. This position centers on connecting with prospective patients through a high volume of outbound calls, confirming their needs, and guiding conversations with professionalism and empathy. It is well suited for someone who is self-motivated, competitive, and energized by helping individuals navigate products related to ostomy and catheter care. Responsibilities: • Place a large number of outbound calls each day to individuals who have previously submitted interest or inquiry requests. • Speak with prospective patients to confirm relevant care needs and gather details about the products they currently use. • Maintain productive, patient-centered conversations that balance service quality with daily call volume goals. • Record call activity, updates, and follow-up information accurately within company systems such as Salesforce and other basic software tools. • Collaborate within a shared lead environment where team members work from the same pool of opportunities. • Use strong listening and communication skills to build trust with individuals seeking information related to healthcare products. • Manage time independently throughout the workday while staying focused on outreach targets and team performance expectations. • Contribute to a results-driven culture by consistently working toward contact goals and potential performance-based incentives.
2026-04-28T00:00:00Z

Customer Service Representative

Sacramento, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. This is a long-term contract position requiring in-office work five days a week. The ideal candidate will bring strong communication skills and a proactive approach to resolving customer inquiries and concerns. Responsibilities: • Respond to customer inquiries by actively listening and asking clarifying questions to ensure a thorough understanding of their needs. • Direct or escalate calls to the appropriate team members while collaborating with other departments to resolve customer issues. • Continuously expand knowledge of company services and processes to enhance customer support capabilities. • Report potential workflow disruptions or service issues to Customer Care leadership promptly to ensure timely resolutions. • Adhere to company policies, training guidelines, and legal requirements while delivering exceptional customer service.
2026-04-22T00:00:00Z

Customer Service Representative

San Francisco, CA
remote
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy contact center team. This is a Contract position suited for someone who enjoys assisting customers, managing service requests, and providing prompt, clear communication. The person in this role will handle a high volume of calls, process orders accurately, and help create a positive experience with every interaction. Responsibilities: • Respond to incoming customer calls with empathy and a solutions-focused approach. • Assist customers with questions, service requests, and issue resolution while maintaining a high standard of support. • Enter customer orders and update account details with accuracy and attention to detail. • Manage both inbound and outbound calls to follow up on requests, confirm information, and provide timely updates. • Document customer interactions clearly to ensure records remain complete and up to date. • Coordinate with internal teams when needed to resolve concerns efficiently and keep service moving forward.
2026-04-28T00:00:00Z

Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
17.25 - 20 USD / Hourly
We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers. Position: Temp to Hire – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm. Bilingual: Required (Spanish, Chinese, Vietnamese, or Tagalog) POSITION OVERVIEWThe Customer Care Associate (CCA) has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a fast-paced, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution. REPORTS TO: Manager, Customer CareESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ol><li>Research and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions efficiently and effectively through the use of active listening, personalization techniques and focusing on adding value.</li><li>Build formal and informal relationships with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the long-term success of Allstate Floral and its customers.</li></ol>
2026-04-27T00:00:00Z

Customer Service Representative

Oakland, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
Provide customer support across phone, email, and chat channels while ensuring a positive customer experience. Responsibilities:<ul><li>Respond to customer inquiries and resolve issues</li><li>Track service requests and maintain records</li><li>Escalate complex matters as needed</li><li>Support customer satisfaction initiatives</li><li>Collaborate with internal teams on issue resolution</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Carlsbad, CA
onsite
Temporary / Contract
20 - 27 USD / Hourly
We are looking for a compassionate and organized Customer Service Representative to join a busy veterinary hospital in Carlsbad. This role is ideal for someone who enjoys working with people and animals, and who can remain calm, empathetic, and professional in a fast-paced clinical setting. You will serve as the primary point of contact for pet owners, helping coordinate appointments, answer questions, and ensure a smooth experience for both clients and patients. RESPONSIBILITIES<ul><li>Greet clients and pets, creating a welcoming and supportive environment</li><li>Schedule appointments and manage daily calendars</li><li>Answer phones and respond to client inquiries regarding services, pricing, and care</li><li>Assist with patient check-in/check-out and maintain accurate records</li><li>Process payments and explain invoices or treatment plans</li><li>Coordinate with veterinary staff to ensure efficient patient flow</li><li>Maintain cleanliness and organization of the front office</li><li>Provide general administrative support as needed</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Beverly Hills, CA
onsite
Temporary / Contract
21.85 - 23 USD / Hourly
We are looking for a dedicated Part-Time Customer Service Representative to join our team on a contract basis in Beverly Hills, California. This role requires exceptional communication skills, attention to detail, and the ability to handle inquiries efficiently and with a strong focus on accuracy. If you thrive in a fast-paced environment and enjoy providing outstanding service, we encourage you to apply. This role is a 36-hour work week and onsite daily M-F. Responsibilities:• Utilize city-specific software to access, update, and manage customer account information and service requests.• Address inquiries and concerns from customers, conducting research when necessary to provide accurate responses and solutions.• Assist customers in understanding city programs, services, activities, and associated fees, guiding them to the appropriate forms, applications, or permits.• Process service requests, provide timely updates, and resolve complaints effectively, escalating issues when appropriate.• Maintain accurate records and documentation related to customer interactions and service transactions.• Communicate clearly and with attention to detail with both internal and external stakeholders to ensure seamless service delivery.• Demonstrate sound judgment in determining which issues require referral to other departments or personnel.• Stay informed about municipal codes, policies, and procedures to provide accurate and up-to-date information to customers.• Deliver exceptional customer service during high-volume call periods, ensuring satisfaction and efficiency.• Follow established protocols for handling inbound and outbound calls, order entry, and related tasks.
2026-04-17T00:00:00Z

Customer Service Representative

Honolulu, HI
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Honolulu, Hawaii. In this role, you will be the first point of contact for customers, ensuring a seamless and positive experience. This position is ideal for individuals who thrive in fast-paced environments and enjoy interacting with people from diverse backgrounds. Responsibilities: • Welcome customers warmly and assist them with the check-in process while adhering to company policies and procedures. • Verify identification and reservation details, ensuring accurate documentation in the system. • Respond to customer questions and provide information about services, amenities, and nearby attractions. • Address complaints or concerns with efficiency, escalating complex issues to management when necessary. • Monitor the environment to ensure safety and report any suspicious activity or hazards. • Work closely with other departments to ensure that rooms and facilities are prepared to meet customer expectations. • Promote additional services or amenities to enhance customer satisfaction and contribute to revenue growth. • Keep detailed records of customer interactions, check-in and check-out transactions, and any incidents that occur.
2026-04-20T00:00:00Z

Customer Service Representative

Saint Petersburg, FL
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
2026-04-29T00:00:00Z

Customer Service Representative

Columbus, OH
onsite
Temporary / Contract
20 - 21 USD / Hourly
About the Company: We are a dynamic and customer-focused organization committed to delivering exceptional service to our clients. Our team values collaboration, professionalism, and a positive attitude, and we are looking for dedicated individuals to join us as Customer Service Representatives.Position Summary: The Customer Service Representative (CSR) will serve as the primary point of contact for our customers, assisting with inquiries, resolving issues, and providing accurate information. The ideal candidate is detail-oriented, communicative, and passionate about delivering outstanding service.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Resolve customer complaints and provide effective solutions</li><li>Document and maintain accurate records of customer interactions</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Follow company policies and procedures to provide consistent service</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-03-27T00:00:00Z

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