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221 results for Customer Experience jobs

Customer Service Representative

Savage, MN
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer Service Representative Responsibilities:<ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul>
2026-04-28T00:00:00Z

Customer Service Representative

Joliet, IL
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Joliet, Illinois. In this role, you will serve as the first point of contact for customers, addressing inquiries and resolving issues with attention to detail and efficiency. This position is ideal for individuals with strong communication skills who thrive in a fast-paced environment. Responsibilities:• Respond to customer inquiries via phone and email, ensuring timely and accurate resolutions.• Handle inbound and outbound calls with attention to detail and courtesy.• Process customer orders and maintain accurate records using Jonas Club Software.• Provide support with order entry tasks, ensuring all data is input correctly.• Collaborate with team members to address complex customer concerns and find effective solutions.• Maintain a thorough knowledge of company products and services to provide informed assistance.• Uphold a high standard of customer satisfaction by delivering exceptional service.• Adapt to changing priorities and manage multiple tasks simultaneously.• Follow business casual dress code guidelines to maintain a neat and appropriate appearance. The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-04-17T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries and processing orders efficiently. This is an excellent opportunity to contribute to the success of a non-profit organization while showcasing your communication and problem-solving skills. Responsibilities: • Handle incoming customer inquiries with professionalism and provide prompt resolutions to their concerns. • Process customer orders accurately while maintaining attention to detail. • Collaborate with other team members to ensure seamless communication and customer service delivery. • Manage both inbound and outbound calls, addressing customer needs effectively. • Maintain accurate records of customer interactions and transactions. • Provide product and service information to customers in a clear and concise manner. • Resolve complaints and escalate issues when necessary to ensure customer satisfaction. • Prioritize tasks to meet performance metrics and deadlines. • Continuously improve knowledge of company policies and procedures to enhance service quality. • Support the team in achieving customer service goals and objectives.
2026-04-28T00:00:00Z

Customer Service Representative

West Covina, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support member and customer inquiries in West Covina, California. This contract opportunity with potential for a permanent role is ideal for someone who is patient, attentive to detail, and comfortable handling a high volume of service-related interactions. The role focuses primarily on assisting members by phone, documenting information accurately, and providing dependable support in both busy and steady periods. Training is available, making this a strong fit for someone ready to grow in a service-oriented environment. Responsibilities: • Respond to incoming member and customer calls with professionalism, empathy, and clear communication. • Place outbound calls as needed to follow up on service questions, confirm information, or provide updates. • Enter and maintain accurate records in internal systems while ensuring details are complete and up to date. • Support member service activities for the majority of the workday, delivering timely and courteous assistance. • Explain available services, address concerns, and guide customers toward appropriate resolutions. • Manage workload effectively during high-demand periods such as open enrollment while maintaining service quality. • Use Microsoft Word and Outlook to handle documentation, communication, and daily administrative tasks. • Contribute to a positive team environment by staying dependable, adaptable, and focused in a fast-moving setting.
2026-04-29T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-04-30T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary to Hire
17.1 - 19.8 USD / Hourly
Customer Service Representative – Contract to Hire Start Date: Thursday, April 30th Schedule: Monday–Friday, 7:30 AM – 4:30 PM Location: (Add location if needed) About the Role We’re seeking a friendly, reliable, and customer‑focused Customer Service Representative to support a flooring product distributor that sells materials and tools to retail customers. This is a contract‑to‑hire opportunity with on‑the‑job training and an easy learning curve—perfect for someone with strong phone experience and a willingness to help customers. Key Responsibilities Provide excellent customer service in person, over the phone, and via email Assist customers at the counter with product questions, pricing, and sales Help customers understand flooring products, installation tools, and related materials Answer and route incoming calls Process orders and look up product information Call vendors to gather details, pricing, and inventory availability Support retail customers and contractors with any sales or service needs Maintain a professional and helpful presence at all times What We’re Looking For Prior customer service and phone experience required Friendly, professional, and comfortable interacting with customers Ability to learn product lines and tools related to flooring installation Dependable and punctual, especially with the early start time Strong communication and problem‑solving skills Willingness to assist wherever needed Why You’ll Love This Opportunity Full‑time, Monday–Friday schedule Contract‑to‑hire path with long‑term potential On‑the‑job training provided Easy to learn and supportive environment Steady, reliable work in a customer‑focused industry
2026-04-30T00:00:00Z

Customer Service Representative

Minnetonka, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day client interactions from our Minnetonka, Minnesota location. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records. In this role, you will handle phone and email inquiries, assist with order-related tasks, and provide organized administrative support to ensure a smooth customer experience. Responsibilities: • Respond to incoming customer calls with professionalism, accuracy, and a solutions-focused approach. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates. • Manage customer communication through email and ensure timely, clear responses to inquiries. • Enter and update customer, order, and service information with a high level of accuracy. • Support order processing activities and verify details to help maintain efficient service delivery. • Schedule appointments and coordinate timing based on customer needs and business requirements. • Maintain organized records and documentation to support daily service operations. • Use Microsoft Word and Excel to complete administrative tasks, track information, and prepare basic documentation.
2026-04-29T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a motivated Customer Service Representative to join a dynamic team in Tempe, Arizona. This Contract to permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry. The role involves working on-site in a fast-paced call center environment, providing exceptional support to customers with mortgage-related inquiries. Responsibilities: • Respond to inbound customer calls regarding mortgage payments, escrow queries, and general loan account issues. • Initiate outbound calls to assist customers with overdue or missed mortgage payments. • Deliver accurate and detail-oriented customer service while addressing a variety of inquiries. • Maintain detailed and precise documentation of all customer interactions in the internal system. • Ensure compliance with company policies and industry regulations during all customer interactions. • Participate in training and development sessions to enhance job performance and knowledge. • Collaborate with team members to meet service quality goals and provide seamless support. • Handle high call volumes with efficiency and attention to quality. • Adapt to changes in processes or systems to continuously improve service delivery.
2026-04-20T00:00:00Z

Customer Service Representative

Prescott Valley, AZ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support customer interactions for a contract assignment based in Prescott, Arizona. In this role, you will handle a high volume of phone-based inquiries, provide timely assistance, and help coordinate appointments with accuracy and care. The ideal candidate brings strong communication skills, a service-focused mindset, and the ability to manage both inbound and outbound calls in a fast-paced environment. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous support for a range of service-related questions. • Make outbound calls as needed to follow up with customers, confirm information, or assist with scheduling needs. • Coordinate appointments and maintain calendars by entering, updating, and verifying scheduling details accurately. • Document customer interactions thoroughly to ensure records remain current and useful for ongoing service activities. • Resolve routine issues efficiently while escalating more complex concerns to the appropriate team when necessary. • Deliver a detail-oriented customer experience by listening carefully, identifying needs, and offering helpful solutions.
2026-04-28T00:00:00Z

Customer Service Representative

Phoenix, AZ
onsite
Temporary / Contract
19.5 - 19.5 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support homeowners with timely, accurate, and detail-oriented assistance in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys resolving questions, managing high-volume customer interactions, and contributing to a positive service experience. The role offers the chance to work in a fast-paced environment where strong communication, sound judgment, and attention to detail are essential. Responsibilities: • Respond to incoming calls from homeowners and provide clear guidance on account-related questions, online account access, escrow matters, and payoff requests. • Place outbound calls to follow up on delinquent accounts, with particular attention to early-stage past-due balances and appropriate next steps. • Recognize customers who may qualify for refinancing solutions and connect them with the appropriate internal team for further support. • Direct inquiries and escalated concerns to the correct departments to ensure efficient issue resolution and continuity of service. • Maintain a courteous, solutions-oriented approach during every interaction while working to deliver a smooth and positive customer experience. • Use internal servicing platforms and related tools accurately to document interactions, complete account activities, and support daily operations. • Partner with colleagues across departments to resolve issues, improve service outcomes, and support overall operational effectiveness. • Consistently achieve service standards, productivity goals, and quality expectations established for the role.
2026-04-29T00:00:00Z

Customer Service Representative

Encino, CA
onsite
Temporary / Contract
22 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a long-term contract to hire opportunity for a technology company in Encino, California. In this role, you will serve as a key point of contact for callers and customers, helping resolve questions, process information accurately, and maintain a positive service experience. The ideal candidate is comfortable working in a fast-paced call center environment, balancing communication tasks with detailed administrative support. Responsibilities:• Use VoIP phone systems and standard office software to manage communications and document interactions• Handle a high volume of incoming calls while providing courteous, solution-focused assistance to customers• Respond to customer inquiries through phone and email, ensuring clear communication and timely follow-up• Enter, update, and maintain customer information, service details, and related records with accuracy• Process order information and complete data entry tasks to support daily business operations• Make outbound calls as needed to confirm details, provide updates, or assist with service-related matters• Coordinate and schedule appointments based on customer needs and team availability• Support ongoing customer service activities by tracking requests and escalating unresolved issues when appropriate
2026-04-29T00:00:00Z

Customer Service Representative

Torrance, CA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team on a contract basis in Torrance, California. In this role, you will manage customer inquiries, process orders, and provide exceptional service to ensure client satisfaction. This position offers an opportunity to contribute to the wood and furniture manufacturing industry by supporting customers through effective communication and problem-solving. Responsibilities: • Respond to inbound customer inquiries via phone and email with professionalism and efficiency. • Process customer orders accurately, ensuring all details are entered into the system correctly. • Address and resolve customer concerns, providing solutions or escalating issues when necessary. • Maintain a thorough understanding of company products and services to assist customers effectively. • Collaborate with internal teams to ensure timely order fulfillment and problem resolution. • Handle both inbound and outbound calls to support customer needs and follow-up on inquiries. • Document customer interactions and maintain records for reference and quality assurance. • Provide a positive customer experience by demonstrating patience, empathy, and a commitment to service excellence.
2026-04-28T00:00:00Z

Customer Service Representative

San Rafael, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a success-driven and attentive Customer Service Representative to join our team on a contract basis in San Rafael, California. In this role, you will act as a key liaison between customers and showroom staff, ensuring a seamless experience for all visitors and inquiries. If you thrive in a dynamic retail environment and enjoy providing exceptional service, this position is an excellent opportunity to showcase your skills. Responsibilities:<ul><li>Serve as the primary point of contact for customers via phone, email, and chat, addressing inquiries and resolving concerns promptly</li><li>Handle customer orders, process returns and exchanges, and provide information about products and services</li><li>Resolve customer complaints with patience and professionalism, ensuring customer satisfaction</li><li>Document customer interactions and maintain accurate records in customer management systems</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary</li><li>Identify opportunities to enhance customer experience and provide feedback to management</li><li>Uphold the company’s values and maintain a high standard of customer care</li><li>Stay up to date with company products, services, and policies</li></ul>
2026-04-24T00:00:00Z

Customer Service Representative

Rowland Heights, CA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are seeking a detail-oriented and proactive Customer Service Representative for a temp-to-hire opportunity with a growing company in the construction industry. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can effectively coordinate across multiple departments to ensure excellent service and on-time delivery.Key Responsibilities:<ul><li>Manage order intake via phone and email, ensuring accuracy and timeliness</li><li>Verify product availability and confirm inventory levels</li><li>Coordinate with purchasing and fabrication teams to locate or source products as needed</li><li>Partner with the shipping department to track and confirm on-time deliveries</li><li>Perform high-volume data entry using alphanumeric systems with strong attention to detail</li><li>Handle 20+ inbound calls daily, providing professional and efficient customer support</li><li>Utilize Microsoft Dynamics AX to search products and manage order information</li><li>Maintain accurate records and provide updates to customers as needed</li></ul>
2026-04-29T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-04-21T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract with potential for permanent employment. This role is based in Shakopee, Minnesota, and offers an excellent opportunity to contribute to the manufacturing industry by providing exceptional customer support. The ideal candidate will excel in handling inquiries, processing orders, and resolving customer concerns efficiently. Responsibilities:• Respond to customer inquiries regarding order status, delivery timelines, product specifications, and warranty information.• Process and fulfill orders for stock products and accessories with accuracy and timeliness.• Document customer interactions and complaints in the company’s system, ensuring proper follow-up with relevant departments and providing updates to customers.• Investigate and resolve issues related to mis-shipments, financial discrepancies, and product history.• Handle special projects as assigned, ensuring deadlines and quality standards are met.
2026-04-30T00:00:00Z

Customer Service Representative

Bloomfield, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support consumer inquiries and product-related concerns for a growing organization in Bloomfield, New Jersey. This Long-term Contract opportunity combines onsite collaboration two days per week with remote work three days per week and is ideal for someone who enjoys delivering thoughtful service across phone, email, and digital channels. The person in this role will help ensure customer issues are documented accurately, resolved efficiently, and handled with professionalism. Responsibilities: • Oversee incoming service requests through the ticketing system and keep each case updated from intake through resolution. • Address customer questions, product-related concerns, and general support needs across phone, email, and online channels. • Record complaint details carefully and maintain complete, accurate documentation for tracking and follow-up purposes. • Support e-commerce customers by resolving order-related issues, website concerns, and sales inquiries in a timely manner. • Assist with seasonal demand related to Advent Calendar sales activities during the second half of the year. • Work closely with the Consumer Relations Lead to escalate complex issues and ensure consistent service standards are met. • Enter and manage customer information, case notes, and order details within internal platforms and reporting tools.
2026-04-30T00:00:00Z

Customer Service Representative

Livermore, CA
onsite
Temporary to Hire
23 - 24 USD / Hourly
Robert Half client is looking for a Customer Service Representative to join our team onsite in Livermore, California. This contract opportunity with potential for permanent employment is ideal for someone who enjoys supporting customers, coordinating with internal teams, and keeping orders moving accurately from quote to delivery. In this role, you will handle a mix of customer communication, order administration, and return processing while using business systems and reporting tools to maintain service quality and follow-through. Customer Service Representative Responsibilities:• Partner with teams such as Finance, Sales, Purchasing, Engineering, and Product Management to resolve customer needs and support day-to-day service operations.• Respond to sales-related questions, help manage delivery expectations, and participate in district sales meetings by capturing key discussion points and follow-up items.• Create customer quotations in Epicor, update existing quotes as needed, and distribute pricing details directly to customers or through the sales team.• Review special account instructions and validate order details, including shipping information, requested dates, pricing, customer part numbers, and quantities before final processing.• Track open orders using Epicor, production reporting, and status tools to help maintain on-time shipment and proactively raise concerns when commitments may be at risk.• Communicate regularly with internal contacts to clarify priorities, align on scheduling, and manage customer-requested ship and delivery dates.• Process product returns by preparing return documentation, sending required forms to customers, and monitoring each case through completion, including credit memo follow-up.• Follow established sales operations procedures and document opportunities for improvement by opening corrective action cases in Epicor when needed.• Support additional customer service and administrative tasks assigned by management to help meet department goals.• Use Microsoft Office, Power BI, and web-based portals to maintain records, communicate updates, and support reporting needs. If you are interested in this Customer Service Representative opportunity, please submit your resume today!
2026-04-30T00:00:00Z

Customer Service Representatiive

Kent, WA
onsite
Temporary / Contract
22 - 25 USD / Hourly
DescriptionRobert Half is hiring a Customer Service Representative to support our client's customer-facing operations. This contract role is ideal for candidates who thrive in a fast-paced, people-oriented environment.Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely manner.</li><li>Resolve customer issues and escalate complex concerns as needed.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Process orders, returns, and account updates.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>
2026-04-20T00:00:00Z

Customer Service Rep

Worcester, MA
onsite
Permanent / Full Time
52000 - 56000 USD / Yearly
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills. Responsibilities:• Process customer orders accurately through data entry and maintain order records.• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.• Interact with external carriers to confirm load availability and coordinate customer pickups.• Maintain and update customer databases to manage advanced shipping notices and routing requests.• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes. **For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **
2026-04-13T00:00:00Z

Customer Service Rep

Farmingdale, NJ
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join a stone, glass, and concrete manufacturing company in New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, stays organized, and can manage customer needs from initial inquiry through final delivery. The role supports strong client relationships by providing timely updates, accurate order handling, and dependable coordination across internal teams. Responsibilities: • Manage customer inquiries related to product selection, pricing, stock levels, and estimated fulfillment timelines. • Prepare and enter quotes, sales orders, and delivery requests with careful attention to customer specifications and order accuracy. • Coordinate with sales, production, dispatch, and logistics partners to monitor order progress and keep customers informed. • Resolve service issues, returns, and complaints with care while working toward timely and practical solutions. • Maintain accurate documentation of customer communications, order activity, and feedback within company record systems. • Assist with account-related follow-up and billing support when additional customer service attention is needed. • Recognize opportunities to recommend related products or services that match customer requirements. • Follow company expectations for workplace safety, attentive conduct, and service quality in all interactions.
2026-04-30T00:00:00Z

Customer Service Rep

Enola, PA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We’re partnering with a company in the Enola area that’s looking to add dependable and customer‑focused Customer Service Representatives to their team. This is a great opportunity for someone who enjoys helping others and wants steady work in a professional environment. What You’ll Be Doing<ul><li>Answering inbound customer calls</li><li>Assisting customers with questions, concerns, and requests</li><li>Entering and updating information accurately in the system</li><li>Providing friendly, professional support on every interaction</li></ul>
2026-04-13T00:00:00Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
18.5 - 21 USD / Hourly
Our client in the nonprofit space is seeking a compassionate and service-oriented Customer Service Agent to support clients, donors, members, or community stakeholders with professionalism and care. This role is ideal for someone who enjoys helping others, resolving inquiries, and contributing to a mission-driven organization. Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from clients, donors, members, or community partners.</li><li>Provide accurate information regarding programs, services, events, or organizational resources.</li><li>Resolve customer concerns in a timely, professional, and empathetic manner.</li><li>Document interactions and maintain accurate records in internal systems.</li><li>Route complex issues to the appropriate department when needed.</li><li>Support outreach efforts, event communications, and general administrative tasks as assigned.</li><li>Maintain confidentiality and uphold the organization’s service standards.</li></ul>
2026-04-29T00:00:00Z

Customer Service Agent

San Diego, CA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Agent to join their team. This role is ideal for someone who enjoys helping others, resolving issues, and delivering a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Resolve customer concerns and escalate issues when appropriate</li><li>Maintain accurate records of customer interactions and account updates</li><li>Provide information regarding products, services, orders, or accounts</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Support additional administrative and service-related tasks as needed</li></ul>
2026-04-29T00:00:00Z

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-04-30T00:00:00Z

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