<p>We are looking for an experienced Customer Service Representative to join a client in Kansas City, Missouri. This is a Contract to permanent position where you will play a key role in providing exceptional support to policyholders, resolving inquiries, and ensuring customer satisfaction. The ideal candidate will bring strong communication skills, a deep understanding of financial retirement products, and a commitment to delivering high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve policyholder complaints and issues, ensuring timely communication of solutions.</p><p>• Process various policy values, including premium refunds, loan balances, and death benefit requests.</p><p>• Review and implement policy changes with accuracy and attention to detail.</p><p>• Utilize web-based customer software to manage and track inquiries effectively.</p><p>• Communicate with policyholders via email and phone to address concerns and provide updates.</p><p>• Interpret policy provisions and explain company products to customers.</p><p>• Ensure compliance with administrative practices and company procedures.</p><p>• Collaborate with internal teams to enhance customer experience and streamline processes.</p><p>• Maintain detailed records of customer interactions and resolutions.</p><p>• Perform additional duties as assigned to support operational needs.</p>
We are looking for a Customer Service Representative to join our team in Midland, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing daily administrative tasks, and keeping information organized in a fast-paced environment. The position supports core customer service operations through communication, scheduling coordination, document handling, and accurate record updates.<br><br>Responsibilities:<br>• Respond to incoming customer calls professionally and provide timely assistance with questions or service needs.<br>• Place outbound calls as needed to follow up with customers, confirm details, and support ongoing service activities.<br>• Coordinate and maintain scheduling activities to help ensure appointments and daily operations run smoothly.<br>• Digitize and organize paperwork by scanning documents and maintaining accessible electronic records.<br>• Enter customer and service-related information into internal systems with a strong focus on accuracy and completeness.<br>• Support the customer service department with routine administrative tasks that contribute to efficient daily workflow.
1. On-going business customer advocate monitoring product quality, delivery, customer complaints, issues and opportunities.<br>2. Respond timely to all customer calls, emails, phone calls.<br>3. Review, research, and enter new purchase orders as they are received.<br>4. Manage web data in conjunction with the Accounts Receivable team.<br>5. Support the plants and the sales team with various requests related to sales reports and web support.<br>6. Create and track RMA’s for quality issues.<br>7. Assist Accounts Receivable with the creation credit memos.<br>8. Assist in the completion of the annual Customer Service Satisfaction Survey.<br>9. Proactively contact customers regarding issuance of purchase orders and follow-up on all delinquent purchase orders.<br>10. Pursue payments for overdue invoices.<br>11. Provide backup support by filling in when team members are out of the office.<br>12. Assist with monthly inventory counts and entering inventory as needed.<br>13. Assist in monitoring stock and submitting material requisitions for inventory received from sister sites and outside vendors.
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries through various communication channels.<br>• Provide accurate information about products and services to assist customers effectively.<br>• Process orders and ensure all data entry tasks are completed accurately.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Handle inbound and outbound calls while maintaining professionalism and empathy.<br>• Collaborate with team members to improve customer service processes.<br>• Keep detailed records of customer interactions for future reference.<br>• Escalate complex issues to the appropriate department or supervisor when necessary.<br>• Stay informed about company policies and updates to provide consistent support.<br>• Contribute to the overall success of the team by meeting individual performance goals.
<p>We are looking for a Customer Service Representative to support customers with questions and concerns. This contract-to-permanent opportunity is ideal for someone who communicates clearly, stays composed in a high-volume setting, and enjoys helping customers resolve service issues. The position requires strong attention to detail, the ability to manage multiple tasks at once, and a customer-focused approach in a fast-moving environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming customer calls each day, addressing service questions related to refuse and waste collection.</p><p>• Assist customers by explaining service details, responding to concerns, and working toward timely, satisfactory resolutions.</p><p>• Maintain a courteous and detail-focused approach while supporting customers in a busy, fast-paced call environment.</p><p>• Investigate service-related problems and apply sound judgment to identify effective solutions.</p><p>• Record customer conversations, service updates, and issue details accurately in the appropriate systems.</p><p>• Coordinate with coworkers when needed while also handling assigned tasks independently.</p><p>• Balance multiple priorities efficiently, including call handling, documentation, and follow-up actions.</p><p><br></p><p>The salary range for this position is $19 to $20. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
We are looking for a Customer Service Representative to support day-to-day customer interactions for a growing team in Fort Wayne, Indiana. This contract position with permanent potential is ideal for someone who enjoys helping customers, managing order-related requests, and delivering responsive service across phone and administrative channels. The person in this role will handle a high volume of communication while maintaining accuracy, professionalism, and strong attention to detail.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, providing timely assistance and clear information.<br>• Place outbound calls as needed to follow up on requests, confirm details, and support ongoing service needs.<br>• Enter customer orders and related information accurately into internal systems to ensure smooth processing.<br>• Address questions, concerns, and routine service issues while maintaining a positive customer experience.<br>• Document customer interactions thoroughly and keep records up to date for reference and follow-through.<br>• Use Microsoft Excel and other office tools to track information, organize data, and support reporting needs.<br>• Coordinate with internal teams to resolve order or account issues efficiently and communicate updates to customers.
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These contract-to-hire roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
We are looking for a success-driven and detail-oriented Customer Service Representative to join our team in Fort Mill, South Carolina. In this role, you will play a key part in supporting sales operations and delivering exceptional service to our clients. This is a long-term contract position that offers the opportunity to work in a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Create and maintain accurate customer quotes to ensure all details are captured correctly.<br>• Proactively follow up with clients to address inquiries, provide updates, and enhance overall satisfaction.<br>• Perform data entry tasks across internal systems to ensure records are current and precise.<br>• Collaborate with internal team members to deliver a seamless and efficient customer experience.<br>• Handle administrative tasks as needed to support the smooth operation of the department.<br>• Respond to inbound calls and emails with professionalism and a customer-focused approach.<br>• Manage both inbound and outbound calls to address customer needs and move opportunities forward.<br>• Provide timely and accurate order entry to support sales and client service processes.<br>• Identify and escalate any issues or concerns to the appropriate team members for resolution.
<p>We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.</p><p>• Offer updates on claim statuses and guide customers through required documentation.</p><p>• Assist claimants in navigating the online system and filing their claims accurately.</p><p>• Search for and create claims within the company’s proprietary database system.</p><p>• Perform accurate data entry and ensure compliance with established client procedures.</p><p>• Review and analyze documentation to determine rightful ownership of claims.</p><p>• Maintain detailed notes for each customer interaction in the claims database.</p><p>• Escalate complex issues or concerns to management as necessary.</p><p>• Identify and report discrepancies, patterns, or potential issues to supervisors.</p><p>• Support additional administrative tasks and contribute to special projects as assigned.</p>
<p>55,000 - 60,000</p><p><br></p><p>benefits:</p><ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul><p><br></p><p><br></p>
<p>We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support members and callers with patience and care in Indianapolis, Indiana. This Contract to permanent opportunity is ideal for someone who enjoys helping others, managing inquiries efficiently, and delivering a positive service experience in every interaction. In this role, you will assist individuals connected to a mission-driven organization that serves veterans, their families, and local communities. Success in this position requires strong communication, sound judgment, and the ability to work accurately across multiple systems in a fast-paced environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming customer inquiries by phone and provide clear, courteous, and solution-focused support.</p><p>• Document conversations, updates, and account details with a high level of accuracy while following established procedures.</p><p>• Use multiple applications and internal systems at the same time to research issues, enter information, and complete service requests.</p><p>• Investigate customer concerns, identify appropriate next steps, and escalate more complex matters when additional support is needed.</p><p>• Maintain a calm and attentive approach during challenging interactions and work to de-escalate concerns effectively.</p><p>• Adapt to updated workflows, system changes, and shifting priorities while continuing to meet service expectations.</p><p>• Collaborate with team members and supervisors to share information, resolve issues, and support daily operations.</p><p>• Meet attendance, schedule, and coverage expectations to help ensure consistent service for customers.</p>
We are looking for a customer-focused detail-oriented individual to support student financial service inquiries at a higher education institution in Saint Paul, Minnesota. This Long-term Contract position is fully on-site and offers the opportunity to assist students with account-related questions while delivering a welcoming and solutions-oriented front desk experience. The person in this role will help students understand balances, payment options, and account activity, while also supporting daily administrative and financial service tasks. Success in this position requires patience, strong communication skills, and comfort working across multiple systems.<br><br>Responsibilities:<br>• Serve as the first point of contact at the front desk, greeting students and responding to questions about account balances, payment plans, and general financial account concerns.<br>• Assist students with reviewing account details, researching discrepancies, and providing clear, accurate information to resolve issues in a timely manner.<br>• Process routine account-related transactions and support students with balance payments and related service requests.<br>• Monitor and manage outstanding check activity, including preparing and sending communications to students regarding uncashed checks.<br>• Perform data entry and maintain accurate records within Workday and other internal systems used by the institution.<br>• Support phone and email inquiries by delivering courteous, attentive service and following up as needed to ensure a positive student experience.<br>• Contribute to financial operations tasks such as report review and possible bank reconciliation support.<br>• Help maintain efficient front-line service by identifying issues, escalating complex matters when necessary, and assisting with process improvements within daily operations.
Customer Care Representative – Mortgage Services Dept.<br>Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freeway<br>Pay: $20/hour<br>Employment Type: Full-Time<br>Industry: Mortgage & Financial Services<br>About the Role<br>Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative.<br>This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site.<br>Why You’ll Love This Job<br>• Paid training—no mortgage experience required<br>• Consistent, full-time schedule<br>• Supportive team environment with coaching and development<br>• Entry-level role with long-term career growth in financial services<br>• Stable company in a growing industry with excellent company benefits!<br>Position Overview<br>As a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options.<br>Key Responsibilities<br>• Handle inbound calls related to mortgage payments, escrow questions, and general loan support<br>• Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner<br>• Provide clear, accurate, and empathetic assistance on all customer inquiries<br>• Document customer interactions accurately in internal systems<br>• Follow all compliance, quality, and customer care standards<br>• Participate in ongoing training, coaching, and performance development<br>Schedule<br>Full-Time – 40 hours per week<br>Monday–Friday Schedules:<br>• Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PM<br>Monthly Saturday Rotation (1 Saturday per month):<br>• Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM<br>Qualifications<br>• Prior customer service experience required (call center, retail, administrative, receptionist, or similar)<br>• Strong communication and problem-solving skills<br>• Ability to manage a high call volume while remaining professional and detail-oriented<br>• Comfortable working on-site Monday–Friday with availability for one half day Saturday per month<br>• Interest in learning the mortgage industry and growing within a structured environment<br>Why This Opportunity?<br>• Entry point into a stable and growing mortgage and financial services industry<br>• Paid training and ongoing development<br>• Consistent full-time hours<br>• Clear opportunities for advancement into various mortgage operations roles
We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent position with an opportunity to grow within the organization. In this role, you will provide exceptional support to credit union members, addressing their inquiries and ensuring a positive customer experience. If you have a passion for helping others and a strong ability to multitask, this position is for you.<br><br>Responsibilities:<br>• Respond to inbound calls from credit union members, addressing inquiries about account balances, transactions, and available products.<br>• Provide clear and empathetic communication, especially when assisting customers with their financial needs.<br>• Utilize multiple software systems, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to efficiently manage member requests.<br>• Maintain a strong understanding of the credit union's product offerings to provide accurate information and recommendations.<br>• Demonstrate patience and professionalism while handling a high volume of calls in a fast-paced environment.<br>• Participate in a thorough onboarding process, including training and orientation, to ensure familiarity with systems and procedures.<br>• Adhere to attendance policies and maintain reliability in scheduling, including occasional Saturday shifts.<br>• Collaborate with team members to meet service level goals and enhance the overall member experience.<br>• Stay informed about updates to credit union services and policies to provide up-to-date assistance.<br>• Troubleshoot basic technical issues for members and escalate more complex problems to the appropriate department.
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a vital role in ensuring exceptional customer experiences by addressing inquiries, resolving issues, and maintaining strong relationships with our clients. This position is ideal for a proactive individual who thrives in a fast-paced environment and is ready to contribute to the success of a company in the Health Pharma/Biotech industry.<br><br>Responsibilities:<br>• Address customer inquiries and concerns professionally and efficiently, ensuring a high level of satisfaction.<br>• Resolve customer issues from start to finish by coordinating with internal departments and providing timely updates.<br>• Utilize multiple internal systems to deliver accurate and consistent service throughout the day.<br>• Provide constructive feedback to management regarding service challenges or customer concerns to support continuous improvement.<br>• Participate in special projects as assigned, contributing to team and organizational goals.<br>• Accurately manage order processing, shipping coordination, and customer account setup while troubleshooting potential issues.<br>• Maintain thorough and accurate records of interactions, ensuring all data is entered with attention to detail.<br>• Collaborate with team members and other departments to meet customer needs and resolve complex cases.<br>• Handle mandatory overtime when requested to meet operational demands.
<p>We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.</p><ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul><p><br></p><p>• Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.</p><p>• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.</p><p>• Prepare invoices and assist with billing activities by confirming order information before final submission.</p><p>• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.</p><p>• Enter order details into internal systems and verify that all entries align with supporting paperwork.</p><p>• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.</p>
<p>We are looking for a dedicated Customer Service Representative to join our clients team in Portland, OR. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The ideal candidate will excel in providing exceptional service to customers, managing orders efficiently, and maintaining clear and detail-oriented communication.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries with attention to detail and efficiency, ensuring a positive experience.</p><p>• Process and manage customer orders, ensuring accuracy and timely delivery.</p><p>• Handle email correspondence to address customer questions, provide updates, and resolve issues promptly.</p><p>• Utilize Microsoft Excel to track and manage data related to customer orders and production schedules.</p><p>• Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.</p><p>• Address and resolve customer concerns effectively, maintaining a high level of service.</p><p>• Support both inbound and outbound call activities to assist customers and provide information as needed.</p><p>• Maintain accurate records of customer interactions and order details in the system.</p><p>• Assist with data entry tasks to ensure all customer information is up-to-date and complete.</p><p>• Contribute to improving processes by identifying opportunities for enhanced customer service and efficiency.</p>
We are looking for a Customer Service Representative for a Contract position based in Irvine, California. This role supports participant scheduling and service coordination by managing frequent updates, resolving coverage issues, and maintaining accurate records across internal systems. The ideal candidate brings strong customer service experience, communicates clearly with families and staff, and stays organized in a fast-paced environment with changing priorities.<br><br>Responsibilities:<br>• Coordinate participant schedules by matching Behavior Interventionists with individuals based on location, qualifications, availability, and program requirements.<br>• Communicate with participants, families, and clinical staff to arrange service times and adjust appointments while ensuring timely updates reach all involved parties.<br>• Manage a high volume of inbound and outbound scheduling communication with professionalism, addressing changes, conflicts, and urgent coverage needs throughout the day.<br>• Track attendance and assignment changes daily, identify gaps in coverage, and reassign services when needed to maintain continuity of care.<br>• Maintain precise scheduling documentation in the designated computer system and confirm that schedule updates are acknowledged and followed.<br>• Prepare service verification reports for payroll and billing, reviewing data for accuracy and resolving discrepancies with the appropriate teams.<br>• Review fulfillment levels and compliance-related metrics, identify service gaps, and support action plans to improve scheduling outcomes.<br>• Partner with Payroll, Billing, and Human Resources to help ensure correct pay status, service records, and contract-related documentation.<br>• Support team operations by organizing or attending meetings, trainings, and staff sessions, and assist with onboarding or cross-training of scheduling team members as needed.
We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. <br> Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
<p>We are looking for a highly dependable Customer Service Representative to join our team in Mount Pleasant, South Carolina. This contract to permanent position requires a detail-oriented individual who thrives in fast-paced environments and is committed to delivering excellent service. The role includes weekend and holiday shifts, offering an opportunity to develop your skills in customer interaction and data management.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of inbound and outbound calls with professionalism and efficiency.</p><p>• Accurately process and input customer orders into the system, ensuring all data is error-free.</p><p>• Provide exceptional service by addressing customer inquiries, concerns, and requests in a timely manner.</p><p>• Maintain a detailed and organized record of customer interactions and transactions.</p><p>• Collaborate with team members to resolve issues and improve overall customer experience.</p><p>• Uphold company standards by adhering to established procedures and guidelines.</p><p>• Monitor and manage multiple tasks simultaneously while maintaining a high level of accuracy.</p><p>• Participate in team meetings and contribute to process improvement discussions.</p>
<p>We are seeking a reliable and customer‑focused <strong>Customer Service Representative</strong> to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul><p><br></p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>