<p>We are looking for a dedicated Customer Service Representative to join our clients team in Portland, OR. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term career development. The ideal candidate will excel in providing exceptional service to customers, managing orders efficiently, and maintaining clear and detail-oriented communication.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries with attention to detail and efficiency, ensuring a positive experience.</p><p>• Process and manage customer orders, ensuring accuracy and timely delivery.</p><p>• Handle email correspondence to address customer questions, provide updates, and resolve issues promptly.</p><p>• Utilize Microsoft Excel to track and manage data related to customer orders and production schedules.</p><p>• Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction.</p><p>• Address and resolve customer concerns effectively, maintaining a high level of service.</p><p>• Support both inbound and outbound call activities to assist customers and provide information as needed.</p><p>• Maintain accurate records of customer interactions and order details in the system.</p><p>• Assist with data entry tasks to ensure all customer information is up-to-date and complete.</p><p>• Contribute to improving processes by identifying opportunities for enhanced customer service and efficiency.</p>

<p>• Proven experience in customer service, preferably in a call center or order management environment.</p><p>• Proficiency in Microsoft Excel for data tracking and analysis.</p><p>• Strong communication skills, both written and verbal, for effective email and phone interactions.</p><p>• Ability to manage multiple tasks while maintaining attention to detail and accuracy.</p><p>• Familiarity with order entry and production order processes is highly desirable.</p><p>• Skilled in handling inbound and outbound calls with a customer-focused approach.</p><p>• Demonstrated problem-solving abilities and a proactive attitude.</p><p>• High level of organization and the ability to work both independently and as part of a team.</p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>