201 results for Customer Chat jobs

Customer Service

Charlotte, NC
onsite
Temporary
17.4135 - 20.163 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Associate to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a vital role in delivering exceptional support to customers by addressing inquiries, managing orders, and resolving issues efficiently. This opportunity is ideal for someone who thrives in a fast-paced environment and excels at building strong relationships while maintaining meticulous records. Responsibilities: • Respond to customer inquiries promptly, gather necessary details, and resolve issues or escalate them as needed. • Build and maintain positive relationships with customers to ensure satisfaction and loyalty. • Process and manage customer orders accurately, including quoting and order entry. • Review purchase orders for pricing accuracy and ensure all data is correctly recorded. • Utilize Oxaion software to handle order entry, scheduling, and customer account management. • Maintain organized and accurate records of customer transactions, communications, and complaints. • Coordinate with internal teams to ensure smooth workflows and timely order processing. • Assist with special projects and tasks assigned by the Operations Manager, ensuring completion within deadlines. • Use Microsoft Office applications for administrative tasks and documentation. • Travel occasionally for training and customer site visits, as required.
2026-02-18T00:00:00Z

Customer Service

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a dependable and customer-focused Bilingual Customer Service Representative (Spanish/English) to support a high-volume service environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple customer inquiries efficiently and professionally. Responsibilities<ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with account questions, service requests, and issue resolution</li><li>Enter and update customer information accurately in the system</li><li>Respond to emails and online inquiries in a timely manner</li><li>Escalate complex concerns to appropriate departments when needed</li><li>Track interactions and maintain detailed documentation</li><li>Provide clear explanations of services, policies, and next steps</li><li>Maintain professionalism and empathy during difficult conversations</li></ul>
2026-02-20T00:00:00Z

Customer Service

North Bergen, NJ
onsite
Permanent
60000 - 70000 USD / Yearly
We are seeking a highly organized and client-focused Customer Service and Account Manager to join our logistics team. This role is responsible for managing day-to-day operations for apparel clients, ensuring exceptional service, timely deliveries, and strong client relationships. The ideal candidate will have experience in logistics, supply chain, or apparel distribution and possess excellent communication and problem-solving skills. Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned apparel clients, managing all inquiries and service requests.</li><li>Oversee order processing, shipment tracking, and delivery schedules to ensure accuracy and timeliness.</li><li>Coordinate with internal teams (warehouse, transportation, and operations) to resolve issues and meet client expectations.</li><li>Monitor inventory levels and assist clients with replenishment planning.</li><li>Prepare and analyze reports on shipment status, performance metrics, and account activity.</li><li>Handle escalations promptly and provide proactive solutions to prevent service disruptions.</li><li>Maintain strong relationships with clients through regular communication and account reviews.</li><li>Identify opportunities for process improvements and upselling additional services.</li></ul>
2026-02-25T00:00:00Z

Customer Service

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a professional and friendly Bilingual Customer Service Representative to support one of our clients. This role is ideal for someone who enjoys helping people, handling inquiries, and providing excellent service in a fast-paced environment. Responsibilities<ul><li>Answer incoming calls and respond to emails from customers</li><li>Communicate with clients in both English and Spanish</li><li>Provide information about services, policies, and procedures</li><li>Resolve customer questions and concerns professionally</li><li>Enter and update information in company systems</li><li>Document interactions and maintain accurate records</li><li>Route requests to the appropriate departments</li><li>Assist with general administrative tasks as needed</li></ul>
2026-02-26T00:00:00Z

Customer Service

Syracuse, NY
onsite
Temporary
18 - 21 USD / Hourly
Robert Half is currently hiring a Customer Service Representative for a reputable organization in the Syracuse area. This contract role is ideal for someone who thrives in a fast‑paced environment and enjoys helping customers resolve questions and issues with professionalism. Key Responsibilities<ul><li>Handle incoming calls, emails, and inquiries from customers</li><li>Provide accurate information, troubleshoot issues, and ensure high‑quality service</li><li>Document customer interactions, updates, and resolutions in internal systems</li><li>Maintain knowledge of company products, policies, and procedures</li><li>Collaborate with internal teams to resolve escalated issues</li><li>Assist with administrative tasks including data entry, order processing, and account updates</li><li>Maintain a positive, customer‑focused attitude in all interactions</li></ul>
2026-03-02T00:00:00Z

Customer Service

Hermitage, PA
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry. Responsibilities: • Respond to a high volume of inbound calls, providing timely and attentive assistance to customers. • Support customers with tasks such as opening new accounts, updating account information, and resolving concerns. • Deliver accurate and detailed information about banking products and services. • Record customer interactions and transactions thoroughly in the system to maintain accurate records. • Work collaboratively with team members to ensure a seamless and efficient customer experience. • Analyze customer needs and recommend suitable banking solutions. • Handle sensitive customer information responsibly and in compliance with banking regulations. • Stay informed about banking products, services, and procedures to provide up-to-date assistance.
2026-03-13T00:00:00Z

Customer Support Agent

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Maintain accurate and detailed records of customer interactions and resolutions. • Address customer concerns with effective solutions while ensuring a positive experience. • Identify and escalate potential issues related to website functionality or system errors. • Monitor and improve response times, especially during the start and end of the business day. • Proactively follow up with customers to ensure satisfaction and resolution of issues. • Collaborate with team members to develop and implement service improvements. • Utilize strong problem-solving abilities to handle complex customer situations effectively. • Ensure compliance with established procedures and maintain high standards of service. • Adapt to evolving technologies and processes to support customer needs effectively.
2026-03-13T00:00:00Z

Customer Care Representative

Cerritos, CA
onsite
Temporary
20 - 22 USD / Hourly
We are seeking a Customer Care Representative to be the face of our company for our clients. This role is ideal for someone who is highly organized, professional, and passionate about providing excellent customer service. You will play a critical role in ensuring that our clients receive timely, accurate, and friendly service.Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and other communication channels.</li><li>Process and manage orders accurately and efficiently.</li><li>Handle customer inquiries, complaints, and requests with professionalism and care.</li><li>Collaborate with internal teams to ensure timely order fulfillment and issue resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Support the continuous improvement of processes to enhance customer satisfaction.</li></ul>
2026-03-04T00:00:00Z

Customer Support Sales

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment. Responsibilities: • Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction. • Provide detailed information about products and services to help customers make informed purchasing decisions. • Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets. • Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns. • Build and maintain strong relationships with customers to encourage repeat business and referrals. • Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing. • Record and maintain accurate sales transactions and prepare reports on sales performance as required. • Collaborate with team members to deliver seamless customer service and support shared sales strategies.
2026-03-13T00:00:00Z

Customer Service / Call Center

Chattanooga, TN
onsite
Temporary
16 - 20 USD / Hourly
Customer Service / Call Center Positions (Chattanooga & North Georgia – 100% Onsite)Are you looking to advance your career in customer service or call center roles? Robert Half Administrative, Customer Support, and Human Resources is actively hiring for 100% onsite positions with top employers in Chattanooga and North Georgia. We partner with leading organizations across a variety of industries to connect skilled professionals to rewarding opportunities. If you are seeking a position in administrative, customer support, or human resources, Robert Half is the only staffing service in the Chattanooga area specializing exclusively in these roles. Benefits of working with Robert Half Administrative, Customer Support, and Human Resources:<ul><li>Exclusive access to sought-after positions at respected local employers</li><li>Personalized career guidance and ongoing professional support</li><li>Opportunities across a wide range of industries for flexibility and growth</li><li>Specialized expertise in administrative, customer support, and HR placements</li><li>Proven track record of successful placements and advancement opportunities</li></ul>Ready to take the next step? Please submit your resume online and call our office for an immediate interview at 423-265-5561.Join Robert Half Administrative, Customer Support, and Human Resources—your local experts in building successful careers in Chattanooga and North Georgia.
2026-02-28T00:00:00Z

Client Service Representative

Las Vegas, NV
onsite
Temporary
20.25 - 20.25 USD / Hourly
We are offering a long-term contract employment opportunity for a Client Service Representative in Las Vegas, NV. Key Responsibilities <ul><li>Act as primary point of contact for customers, troubleshoot service issues, and accurately enter service requests for resolution by appropriate partners. </li><li>Educate clients and advisors on systems, procedures, and self-service options; serve as a resource for company policies and product usability, escalating complex issues as needed. </li><li>Respond to customer inquiries across multiple systems, provide accurate information, and collaborate with internal teams to resolve outstanding questions. </li><li>Process routine transactions and account service requests initiated via web or paper forms, ensuring timely completion to meet service standards. </li><li>Manage high-volume inbound and outbound calls to deliver prompt, accurate solutions; document all interactions in designated systems for tracking and compliance. </li></ul>
2026-02-26T00:00:00Z

Customer Support Representative

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Company Robert Half is partnering with a growing and dynamic organization seeking a detail-oriented and customer-focused Customer Support Specialist to join their team. This role is ideal for a service-driven professional who enjoys problem-solving, building relationships, and delivering high-quality support in a fast-paced environment. Position OverviewThe Customer Support Specialist will serve as a key point of contact for clients and internal stakeholders, ensuring inquiries are resolved efficiently and professionally. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while maintaining a positive customer experience.Key Responsibilities<ul><li>Respond to inbound customer inquiries via phone, email, and online platforms</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Troubleshoot and resolve customer concerns in a timely manner</li><li>Process orders, account updates, service requests, and documentation accurately</li><li>Maintain detailed records of customer interactions within CRM systems</li><li>Collaborate cross-functionally with operations, billing, and leadership teams</li><li>Monitor and follow up on open cases to ensure full resolution</li><li>Meet performance metrics related to response time, accuracy, and customer satisfaction</li></ul>
2026-02-27T00:00:00Z

Customer Care Specialist

Palo Alto, CA
onsite
Temporary
25 - 29 USD / Hourly
We are looking for a dedicated Part-Time Customer Care Specialist to join our team in Palo Alto, California. In this long-term contract position, you will play a key role in delivering exceptional service to patients, families, and staff members at our clients Care Gift Shops. Your contributions will enhance the overall customer experience by assisting with sales, inventory management, and merchandising while maintaining high attention to detail. Responsibilities:• Provide outstanding customer service by assisting clients in finding and purchasing retail items, offering product recommendations, and emphasizing quality and utility.• Process sales transactions efficiently, including handling cash, issuing change, and managing credit card payments using Point of Sale systems.• Ensure incoming shipments are accurately received, inspected, tagged, and displayed appropriately within retail locations.• Maintain inventory by fulfilling stock requests, organizing merchandise, and monitoring inventory levels in assigned zones.• Collaborate with leadership to implement merchandising strategies, offering creative ideas to enhance the shop’s aesthetic and customer appeal.• Conduct regular inventory cycle counts, compare results with system data, and work with the coordinator to address discrepancies.• Participate in physical inventory checks, assist with stock receiving, and maintain accurate inventory records.• Uphold the shop’s appearance by cleaning shelves, organizing fixtures, and replenishing merchandise as needed.• Adapt to a fast-paced environment, taking initiative and working effectively both independently and as part of a team.• Provide exceptional support to a diverse range of individuals, including patients, families, and executive leaders, while managing varying personalities and situations.
2026-03-06T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.Key Responsibilities:<ul><li>Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.</li><li>Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.</li><li>Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.</li><li>Maintain a high level of product and account knowledge through regular training and hands-on management.</li><li>Communicate commercial terms and product details confidently with customers and sales teams.</li><li>Proactively manage orders, maintaining consistent communication to exceed customer expectations.</li><li>Apply business guidelines to effectively resolve customer situations and inquiries.</li><li>Use intermediate system and Excel skills to analyze account data, identify trends, and contribute to performance improvements.</li><li>Collaborate efficiently within a team-oriented environment to support operational objectives.</li></ul>
2026-03-11T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent
75000 - 85000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-02-12T00:00:00Z

Customer Service Representative

Altamonte Springs, FL
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. Located in Altamonte Springs, Florida, the position offers an excellent opportunity to grow within the construction industry. Responsibilities: • Handle inbound and outbound calls with professionalism and efficiency, ensuring customer inquiries are addressed promptly. • Provide accurate information regarding products and services while maintaining a positive and helpful tone. • Process customer orders and ensure all entries are completed correctly and in a timely manner. • Resolve customer issues and complaints by identifying solutions and following up to ensure satisfaction. • Collaborate with internal teams to ensure seamless communication and effective problem-solving. • Maintain detailed and organized records of customer interactions and transactions. • Stay updated on company policies, procedures, and product offerings to provide accurate information. • Identify opportunities to improve customer service processes and share feedback with the team. • Uphold the company's reputation by delivering high-quality service and building strong customer relationships.
2026-03-12T00:00:00Z

Customer Service Representative

Charlotte, NC
onsite
Contract / Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Charlotte, North Carolina. This is a Contract position, offering a great opportunity to contribute to a dynamic environment within the wholesale distribution industry. The role involves supporting customers, managing orders, and ensuring a seamless experience for both internal and external stakeholders. Responsibilities:• Handle inbound and outbound customer calls with professionalism and a positive attitude.• Create and manage sales orders for installations and services, ensuring accuracy and timeliness.• Schedule and coordinate service appointments and installations for customers and builders.• Update and maintain order information in Service Works and other relevant systems.• Assist with invoicing, billing, and other administrative tasks to support operations.• Collaborate effectively with team members while demonstrating self-motivation and initiative.• Utilize Microsoft Excel and other web portals to manage data and track progress.• Provide exceptional customer service by addressing inquiries and resolving issues promptly.• Take detailed notes during training sessions to master system processes and tools.
2026-03-12T00:00:00Z

Customer Service Representative

Savage, MN
onsite
Temporary
23 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our client in the south metro, Minnesota area. In this long-term contract role, you will play a pivotal part in supporting customers and ensuring their needs are met with efficiency and professionalism. The ideal candidate will thrive in a fast-paced environment and possess strong communication and office skills. Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, or other communication channels.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer complaints and issues effectively while maintaining a positive demeanor.</li><li>Document and update customer records in the system to ensure information accuracy.</li><li>Collaborate with other departments to address customer concerns and improve service.</li><li>Assist in processing orders, returns, and other customer-related transactions.</li><li>Monitor and follow up on customer satisfaction to ensure quality service delivery.</li><li>Identify opportunities for improving processes and contribute to team efficiency.</li><li>Maintain a thorough understanding of company offerings to better assist customers.</li><li>Uphold the company’s values and standards in all interactions with clients.</li></ul>
2026-03-12T00:00:00Z

Customer Service Representative

Pearl, MS
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
We are looking for a detail-oriented and organized Customer Service Representative to join our team in Jackson, Mississippi. In this short-term contract to permanent position, you will play a vital role in ensuring exceptional customer experiences while providing administrative support. If you thrive in a fast-paced environment and have a passion for delivering great service, we encourage you to apply. Responsibilities:• Respond promptly and professionally to inbound and outbound customer inquiries via phone and email.• Accurately process customer orders and ensure timely entry into the system.• Provide administrative assistance, including maintaining organized records and documentation.• Verify and approve invoices while resolving any discrepancies.• Deliver outstanding customer service by addressing client concerns and providing solutions.• Collaborate with other team members to support daily operations and meet company goals.• Utilize Microsoft Excel to create and update reports as needed.• Ensure all billing and invoicing tasks are completed accurately and efficiently.• Maintain a high level of attention to detail in all tasks to ensure accuracy and quality.• Support call center operations by handling a high volume of calls with professionalism.
2026-02-20T00:00:00Z

Customer Service Representative

Vienna, VA
onsite
Temporary
18.5 - 19.5 USD / Hourly
We are searching for an energetic Customer Service Representative to join a reputable automotive dealership. In this role, you will serve as the primary point of contact for customers, providing prompt and professional assistance across a variety of dealership functions. Responsibilities<ul><li>Greet clients in person, by phone, and by email, delivering outstanding customer service at every interaction</li><li>Assess customer needs and advise on dealership services, vehicle features, and financing options</li><li>You will acquire practical experience in billing processes and delivering customer service</li><li>Coordinate service appointments, confirm schedules, and follow up with customers to ensure satisfaction</li><li>Resolve client questions, concerns, and complaints effectively with a positive attitude</li><li>Maintain accurate customer records and assist with clerical support as needed</li><li>Collaborate with sales, service, and finance departments to streamline the customer experience</li></ul>
2026-03-09T00:00:00Z

Customer Service Representative

Jamaica, NY
onsite
Temporary
19 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. This is a long-term contract opportunity for professionals passionate about delivering exceptional service and maintaining customer satisfaction. The ideal candidate will handle various customer interactions, ensuring a seamless experience while addressing inquiries efficiently. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism. • Process and manage order entries accurately to ensure timely fulfillment. • Deliver exceptional customer service by maintaining a friendly and helpful demeanor during all interactions. • Handle both inbound and outbound calls as needed, ensuring customer needs are met. • Track and document customer interactions and updates in the system for record-keeping purposes. • Collaborate with team members to improve processes and enhance customer satisfaction. • Provide clear and concise information to customers regarding products, services, and policies. • Identify and escalate complex issues to the appropriate team or supervisor when necessary. • Maintain up-to-date knowledge of company offerings to provide accurate support. • Ensure compliance with company guidelines and procedures in all customer interactions.
2026-03-12T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary
13 - 13 USD / Hourly
We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team. Responsibilities: • Coordinate day-to-day business operations to ensure smooth and efficient workflows. • Manage hiring processes and liaise with offshore teams to meet staffing requirements. • Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy. • Collaborate with cross-functional teams to streamline operations and improve overall efficiency. • Monitor and analyze operational metrics to identify areas for improvement and implement solutions. • Support the development and execution of business strategies to achieve organizational goals. • Ensure proper documentation and reporting for all operational activities. • Facilitate effective communication between departments to align objectives and resolve issues. • Train and mentor team members to enhance their skills and knowledge. • Contribute to special projects and initiatives as needed.
2026-03-10T00:00:00Z

Customer Service Representative

Carol Stream, IL
onsite
Contract / Temporary to Hire
20 - 24 USD / Hourly
We are looking for a dedicated Data Entry/Customer Service Representative to join our team in Carol Stream, Illinois. This is a contract-to-permanent position offering an excellent opportunity to showcase your communication skills while providing exceptional support to customers. You will play a vital role in maintaining customer satisfaction and ensuring smooth order processing. Responsibilities:• Handle inbound and outbound calls professionally, addressing customer inquiries and resolving issues promptly.• Process and manage customer orders accurately using order entry systems.• Maintain detailed records of customer interactions, ensuring all documentation is up-to-date.• Collaborate with team members to streamline customer service processes and improve efficiency.• Utilize Microsoft Office tools to prepare reports and manage data effectively.• Communicate clearly and effectively with customers to build strong relationships and foster trust.• Perform basic mathematical calculations to ensure order accuracy and resolve billing concerns.• Monitor and follow up on customer orders to ensure timely delivery.• Provide solutions to customer complaints, ensuring a positive resolution and experience.• Stay informed about company products and services to provide accurate information to customers.
2026-03-12T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Contract / Temporary to Hire
17.1 - 18 USD / Hourly
Robert Half is seeking dedicated Customer Service Representative to join a company in Urbandale, Iowa. This position involves assisting members of retired teachers and public employee associations with their dental and vision coverage inquiries. As part of a long-term contract opportunity, you will play a key role in delivering attentive and accurate support to enhance customer satisfaction. Responsibilities:• Handle inbound calls from members regarding dental and vision coverage obtained through their associations.• Process payments and provide detailed rate and plan information.• Submit updates and changes to members' insurance coverage as requested.• Direct members to the appropriate carrier for claims-related inquiries.• Utilize multiple systems and screens efficiently while maintaining accuracy.• Work collaboratively to ensure a consistent and high-quality customer experience. If you are looking to continue in your customer service-based career, please apply today! Please call 515.706.4974 or apply through our Robert Half website.
2026-03-10T00:00:00Z

Customer Service Representative

Des Moines, IA
onsite
Temporary
17.1 - 19.8 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. This position involves assisting members of retired teachers and public employee associations with their dental and vision coverage inquiries. As part of a long-term contract opportunity, you will play a key role in delivering attentive and accurate support to enhance customer satisfaction. Responsibilities: • Handle inbound calls from members regarding dental and vision coverage obtained through their associations. • Process payments and provide detailed rate and plan information. • Submit updates and changes to members' insurance coverage as requested. • Direct members to the appropriate carrier for claims-related inquiries. • Utilize multiple systems and screens efficiently while maintaining accuracy. • Work collaboratively to ensure a consistent and high-quality customer experience. • Deliver thorough and timely resolutions to member inquiries. • Maintain a considerate and courteous demeanor in all interactions. • Uphold strong attendance and dependability to support team success.
2026-03-13T00:00:00Z