We are looking for a customer-focused team member to support a Financial Services team. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and enjoys helping customers with a wide range of banking-related questions. The person in this role will deliver prompt, accurate assistance while maintaining confidentiality and compliance with established banking standards.<br><br>Responsibilities:<br>• Respond to a high volume of incoming customer calls and provide timely, accurate support for service-related needs.<br>• Guide customers through account-related requests such as opening new accounts, making updates, and addressing routine banking questions.<br>• Explain available banking products and services clearly so customers can make informed decisions.<br>• Record details of customer conversations and resolutions accurately in internal systems.<br>• Work closely with colleagues to maintain a consistent and positive experience across customer interactions.<br>• Identify appropriate banking options by reviewing customer needs and recommending suitable solutions.<br>• Protect sensitive customer information and handle every interaction in accordance with banking regulations and privacy standards.<br>• Stay informed on current banking offerings, service procedures, and support guidelines.<br>• Support coverage needs within a 40-hour workweek after training, including varied shifts scheduled in advance and rotating weekend hours.
<p>We are looking for a reliable and customer-focused Customer Service Representative to join our team. This role is ideal for someone who enjoys assisting customers, managing multiple priorities, and providing exceptional service in a fast-paced environment. The successful candidate will possess strong communication skills, the ability to juggle multiple tasks, and at least one year of customer service experience.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer and direct incoming calls using a multi-line phone system.</li><li>Provide professional, courteous, and timely assistance to customers.</li><li>Respond to customer inquiries and resolve issues efficiently.</li><li>Manage multiple tasks and priorities while maintaining accuracy and attention to detail.</li><li>Maintain accurate records and documentation of customer interactions.</li><li>Collaborate with team members and other departments to ensure customer needs are met.</li><li>Perform general administrative and customer support duties as assigned.</li><li>Deliver a positive customer experience with every interaction.</li></ul>
<p>Respond to customer inquiries via phone, email, or chat</p><p>Resolve customer complaints and provide appropriate solutions</p><p>Process orders, returns, and account updates accurately</p><p>Maintain detailed records of customer interactions</p><p>Provide product or service information to customers</p><p>Follow up to ensure customer satisfaction</p><p>Escalate complex issues when necessary</p>
<p>Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.</p>
<p>We are looking for a customer-focused, detail-oriented individual to support sales-related service activities for a growing team in Hauppauge, New York. This role is ideal for someone who can manage client inquiries with accuracy, maintain strong communication across internal and external contacts, and use Excel confidently to organize information and support day-to-day operations. The position offers an opportunity to contribute to both customer satisfaction and sales support through responsive, detail-oriented service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions and requests by phone, email, and other communication channels in a timely and accurate manner.</p><p>• Support sales activities by preparing quotes, processing orders, and following up with customers to ensure smooth service delivery.</p><p>• Maintain accurate customer records, sales information, and service updates using Excel and internal systems.</p><p>• Coordinate with internal departments to resolve order issues, provide status updates, and keep customers informed.</p><p>• Assist with inbound and outbound customer interactions that help strengthen relationships and identify sales opportunities.</p><p>• Monitor open requests and take proactive steps to ensure problems are addressed efficiently and completely.</p><p>• Prepare routine reports and track key customer or sales-related data to support team decision-making.</p>
<p><strong>About the Role</strong></p><p>Robert Half is partnering with a growing organization seeking a dedicated and customer-focused Customer Care Representative to deliver exceptional service and support to clients. This role is responsible for handling customer inquiries, resolving issues, processing requests, and ensuring a positive customer experience across multiple communication channels. The ideal candidate is an excellent communicator, enjoys problem-solving, and thrives in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns, complaints, and service requests while maintaining a high level of customer satisfaction</li><li>Accurately document customer interactions and update records within CRM systems</li><li>Process orders, account updates, applications, and other customer transactions</li><li>Research and troubleshoot issues to provide effective solutions</li><li>Escalate complex concerns to appropriate departments when necessary</li><li>Follow up with customers to ensure inquiries and issues have been fully resolved</li><li>Maintain knowledge of company products, services, policies, and procedures</li><li>Meet established service, quality, and response-time goals</li><li>Support special projects and administrative tasks as assigned</li></ul><p><br></p>
<p>We are looking for a Client Service Representative to join a team in Honolulu, Hawaii on a Contract assignment expected to last 12–24 months. This entry-level opportunity supports daily administrative and client service activities for an Investment Advisory group, with a focus on document handling, record accuracy, and timely task completion. The ideal candidate is organized, dependable, and comfortable managing routine office support work while communicating effectively with internal partners. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. </p><p><br></p><p>Responsibilities:</p><p>• Manage daily clerical and administrative activities that support the broader advisory team’s workflow.</p><p>• Receive, organize, and distribute incoming mail, ensuring checks and other important documents reach the correct parties promptly.</p><p>• Maintain orderly files and account records so documentation is accurate, accessible, and up to date.</p><p>• Enter and update information in internal systems while assisting with routine account-related support tasks.</p><p>• Review forms and supporting paperwork for completeness, accuracy, and any missing details before processing.</p><p>• Perform basic numerical work, such as totaling amounts across accounts or funds, with close attention to accuracy.</p><p>• Follow up on outstanding forms, signatures, and documentation by contacting appropriate parties and tracking open items to completion.</p><p>• Respond to routine questions and provide dependable day-to-day support to internal stakeholders, including investment team members.</p>
<p>We are looking for a dependable Customer Support Representative to join a growing health insurance agency in Aurora, Ohio. This is a part time Long-term Contract opportunity for someone who enjoys helping clients, staying organized, and providing attentive service in an in-office setting. The role supports individuals with questions related to health insurance options and requires strong communication, accuracy, and confidence when handling phone-based interactions. This position is ideal for an entry-level candidate with at least one year of customer service experience who is ready to contribute to a collaborative team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming client calls and deliver courteous, timely assistance with health insurance-related questions and service needs.</p><p>• Place outbound calls as needed to follow up on inquiries, confirm information, and maintain clear communication with clients.</p><p>• Enter and update customer details accurately in CRM platforms and internal records to support efficient account management.</p><p>• Prepare organized notes, documentation, and basic reports to ensure interactions and service updates are properly tracked.</p><p>• Assist clients by explaining coverage-related information in a clear and thorough manner while maintaining a high standard of service.</p><p>• Use Microsoft Office tools, including Excel, to manage data, support daily administrative tasks, and keep information current.</p><p>• Work closely with team members in the office to help maintain smooth day-to-day customer support operations.</p><p>• Handle order entry and related service requests with attention to detail and a focus on accuracy.</p>
<p>Position Overview</p><p>We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional service to customers, resolving inquiries, processing orders, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Serve as the first point of contact for customers via phone, email, and in person.</li><li>Respond to customer inquiries and resolve issues in a timely and professional manner.</li><li>Process orders, requests, and account updates accurately.</li><li>Maintain detailed customer records and documentation.</li><li>Coordinate with internal departments to ensure customer needs are met.</li><li>Follow up on customer concerns and ensure satisfactory resolution.</li><li>Assist with scheduling, data entry, filing, and administrative support as needed.</li><li>Maintain a positive and professional attitude when handling customer interactions.</li><li>Support office operations and contribute to a team-oriented environment.</li></ul><p>Preferred Experience</p><ul><li>Customer Service</li><li>Administrative Support</li><li>Call Center Operations</li><li>Order Processing</li><li>Reception/Front Desk</li><li>Data Entry</li><li>Retail or Hospitality Experience</li><li>CRM Systems</li></ul><p>Key Skills</p><ul><li>Customer Relations</li><li>Communication</li><li>Problem Solving</li><li>Data Entry</li><li>Organization</li><li>Time Management</li><li>Conflict Resolution</li><li>Multi-Tasking</li><li>Teamwork</li><li>Professionalism</li></ul><p>Why Join Us?</p><ul><li>Stable and growing company</li><li>Positive team environment</li><li>Opportunity for advancement</li><li>Competitive compensation and benefits</li><li>Convenient Hyde Park location</li></ul><p><br></p>
<p>We are seeking a compassionate and detail-oriented <strong>Customer Service Representative</strong> to support seniors, caregivers, and community members by providing information, coordinating services, and resolving inquiries. This role is ideal for someone who is empathetic, highly organized, and committed to delivering excellent customer support. Based on general knowledge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements. Based on general knowledge.</li><li>Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits. Based on general knowledge.</li><li>Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system. Based on general knowledge.</li><li>Resolve customer concerns by following up on requests and escalating more complex issues as needed. Based on general knowledge.</li><li>Provide administrative support, including scheduling appointments and assessments. Based on general knowledge.</li><li>Assist with intake processes for new clients. Based on general knowledge.</li><li>Manage emails and general office communications. Based on general knowledge.</li></ul><p><strong>Qualifications</strong></p><ul><li>Previous <strong>service coordination experience</strong> required. Based on general knowledge.</li><li>Strong <strong>customer service skills</strong> with the ability to handle inquiries professionally and efficiently. Based on general knowledge.</li><li>Proficiency in <strong>Microsoft Office Suite</strong> required. Based on general knowledge.</li><li>Experience with data entry, documentation, and maintaining accurate records. Based on general knowledge.</li></ul><p><strong>Top Soft Skills</strong></p><ul><li>Empathetic and patient approach when assisting others. Based on general knowledge.</li><li>Clear and professional communication skills, both verbal and written. Based on general knowledge.</li><li>Strong multitasking and organizational abilities in a fast-paced environment. Based on general knowledge.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join a manufacturing team in Petersburg, Virginia on a Contract basis. This role is well suited for someone who stays composed in a busy environment, learns new processes quickly, and takes pride in delivering accurate, dependable support. You will serve as a key point of contact for customers while contributing to a collaborative, long-standing team that values professionalism, approachability, and long-term growth.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with professionalism, clarity, and a service-focused approach.<br>• Enter and update orders accurately, ensuring customer information, product details, and related records are complete and correct.<br>• Support customers with questions, order status updates, and issue resolution through both inbound and outbound communication.<br>• Maintain careful attention to detail when handling account information, documentation, and service requests.<br>• Prioritize multiple tasks in a fast-paced setting while remaining calm and effective under pressure.<br>• Work closely with team members to provide consistent service and contribute to a positive, cooperative work environment.<br>• Learn company procedures, products, and service expectations quickly in order to become productive in the role.<br>• Assist with follow-up activities and process-related tasks as needed to help the team meet customer and operational goals.
<p>A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below.</p><p><br></p><p>Commercial Lines Customer Service Representative Responsibilities:</p><p>• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.</p><p>• Review client policies and documents to ensure accuracy and completeness.</p><p>• Respond to client inquiries about coverage, billing, and policy details in a timely manner.</p><p>• Collaborate with producers and account managers to assist with account servicing and renewal preparations.</p><p>• Maintain up-to-date and accurate client records within agency management systems.</p><p>• Coordinate with insurance carriers to address and resolve service-related issues.</p><p>• Support marketing efforts for policy renewals by gathering necessary underwriting information.</p><p>• Ensure compliance with agency standards and regulatory guidelines in all service activities.</p><p>• Deliver attentive and courteous service to clients and partners, fostering positive relationships.</p><p><br></p><p>This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today! </p>
We are looking for a compassionate Customer Service Representative to serve as a welcoming first point of contact for clients seeking behavioral health support in St. Petersburg, Florida. This contract-to-permanent opportunity is ideal for someone who can provide calm, respectful service in sensitive situations while keeping front-desk and scheduling activities organized. The person in this role will help create a positive experience for clients, visitors, and staff by combining strong communication skills with accuracy, courtesy, and empathy.<br><br>Responsibilities:<br>• Welcome clients, visitors, and team members with a detail-oriented and supportive approach at designated outpatient sites.<br>• Manage check-in and check-out activities efficiently while verifying and updating client information for accuracy.<br>• Coordinate appointments for clients and providers, including outreach for confirmations and follow-up related to missed visits.<br>• Accept payments, provide receipts, and reconcile the cash drawer at the end of each assigned shift.<br>• Partner with clinical teams to help maintain smooth movement of clients through scheduled services and address pending concerns.<br>• Carry out assigned opening and closing tasks to keep the front office prepared for daily operations.<br>• Route incoming faxed documents and support timely administrative distribution when needed.<br>• Gather client feedback through satisfaction surveys and support accurate data entry in agency systems.<br>• Travel to other local service locations when coverage is needed, with mileage reimbursement provided for eligible daytime travel.
<p><strong>Position Overview</strong></p><p>We are seeking a reliable and professional Customer Service Representative to support daily customer interactions and ensure a positive service experience. This role will handle inbound and outbound communications, resolve customer inquiries, and maintain accurate records in internal systems.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a timely and professional manner</li><li>Resolve issues related to orders, billing, account updates, and general service questions</li><li>Document all interactions accurately within the company’s CRM system</li><li>Maintain a high level of customer satisfaction through clear communication and problem-solving</li><li>Escalate complex issues as needed to appropriate departments</li><li>Meet performance metrics including response time, call quality, and resolution goals</li><li>Support additional administrative or customer support tasks as needed</li></ul><p><br></p>
<p>We are seeking a reliable and customer-focused Customer Service Representative to join our team. This role is responsible for delivering exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is a strong communicator, detail-oriented, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for customer inquiries via phone, email, or chat</li><li>Provide accurate information regarding products, services, and company policies</li><li>Resolve customer concerns in a timely and professional manner</li><li>Process orders, returns, and account updates as needed</li><li>Document customer interactions in internal systems</li><li>Collaborate with internal teams to address and escalate issues when necessary</li><li>Maintain a high level of professionalism and customer satisfaction</li></ul><p><br></p><p><br></p>
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
We are looking for a Customer Service Representative to join a growing team in Arkansas. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast-moving call center setting. In this permanent, entry-level role, you will support clients by handling service inquiries, documenting interactions accurately, and contributing to a high-quality customer experience. Candidates who are adaptable, attentive to detail, and comfortable managing multiple tasks will be well positioned for success.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, courteous support for a range of service-related questions.<br>• Record client interactions thoroughly in the case management system to ensure accurate tracking and follow-up.<br>• Maintain daily activity records that support productivity monitoring and continuous performance improvement.<br>• Reach out to customers when additional clarification or follow-up is needed to bring more complex issues to resolution.<br>• Assist with assigned team initiatives, including testing activities and customer support projects led by management.<br>• Adjust quickly to updated procedures, service expectations, and departmental guidelines as business needs change.<br>• Deliver a high-quality experience in an onsite call center environment while balancing efficiency with quality service.
<p>We are looking for a Customer Service Representative to support a high-volume service environment in Tennessee. This Long-term Contract position focuses on delivering attentive assistance to customers, handling incoming inquiries with care, and ensuring accurate order processing. The ideal candidate brings strong communication skills, a customer-first mindset, and the ability to manage both phone-based support and administrative follow-up with care.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide regular updates on enrollment progress to clients, sales teams, and project stakeholders.</li><li>Serve as a point of contact between vendors and clients to resolve payment concerns and discuss terms.</li><li>Address vendor objections with effective communication and alternative solutions.</li><li>Handle a high volume of incoming and outgoing calls in a professional and timely manner.</li><li>Utilize multiple systems and tools to navigate accounts and support vendors efficiently.</li><li>Maintain clear, professional communication across customers, internal teams, and leadership.</li><li>Identify opportunities to promote additional services or solutions when appropriate.</li><li>Route calls or inquiries to the appropriate departments as needed.</li><li>Deliver accurate account details quickly in a fast-paced environment.</li><li>Collaborate with team members while demonstrating strong interpersonal skills.</li><li>Multitask effectively—listening, documenting, problem-solving, and navigating systems simultaneously.</li><li>Complete additional duties as assigned to support business needs.</li></ul>
<p>We are looking for a Customer Service Representative to support refund application processing and provide responsive assistance to property owners in South Holland, Illinois. This Long-term Contract opportunity combines high-volume administrative review with direct customer interaction, requiring strong organization, accuracy, and professionalism. The person in this role will help ensure submissions meet program standards while guiding applicants through each step of the process.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate refund submissions to confirm all required information, supporting records, and eligibility details are present before moving applications forward.</p><p>• Assist property owners by answering questions, explaining documentation expectations, and helping them complete and submit applications correctly.</p><p>• Record application activity in the processing system, including review notes, status updates, and assigned tracking numbers for each case.</p><p>• Manage a personal workload queue efficiently, balancing timeliness and accuracy to meet daily and weekly production goals.</p><p>• Perform independent reviews as part of a two-step verification process before routing completed files for supervisory approval.</p><p>• Identify incomplete, inconsistent, or questionable submissions and initiate follow-up or escalation when additional review is needed.</p><p>• Maintain organized digital files and accurate data entry so application materials are properly documented and easy to retrieve.</p><p>• Handle inbound and outbound communication with applicants regarding submission status, missing items, and next steps in the review process.</p><p>• Follow established program rules, confidentiality standards, and quality controls while reporting unusual activity or potential fraud concerns to leadership.</p><p><br></p><p>The salary range for this position is $19 to $20/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p>
We are looking for an Accountant 1 to join a team on a Contract basis. This position supports membership-related accounting activities by managing cancellations, refunds, agreement updates, and member records with a high level of accuracy. The role is well suited for someone who is comfortable working with accounting systems, handling data carefully, and responding clearly to billing and refund questions. Success in this position requires strong organization, sound judgment, and the ability to keep pace in a changing business environment.<br><br>Responsibilities:<br>• Review and complete membership cancellation requests in Oracle while ensuring all actions are recorded within established timelines.<br>• Keep cancellation logs and related tracking documents current so records remain accurate and easy to audit.<br>• Organize and maintain member documentation in shared file repositories for reliable record retention.<br>• Update agreement details and related account information across SalesOptima and Oracle as needed.<br>• Process organization-related cancellation activity with close attention to accuracy and completeness.<br>• Respond to member questions regarding cancellation charges, billing matters, and refund status in a clear and helpful manner.<br>• Prepare and submit member refunds while verifying amounts and supporting documentation before completion.<br>• Collaborate with colleagues during team activities and contribute to daily operational goals.<br>• Support accounting-related administrative work, including data entry and record upkeep, to maintain dependable financial information.
We are looking for a Customer Service Representative to support credit union members from our Illinois location in a fast-paced inbound contact center environment. This is a contract opportunity with the potential to become permanent for someone who brings professionalism, dependability, and a service-first approach to every interaction. The person in this role will help members with account-related questions, explain available products and services, and contribute to a positive experience during a period of increased member activity.<br><br>Responsibilities:<br>• Respond to incoming calls from credit union members and provide accurate, courteous assistance with routine account and service inquiries.<br>• Guide members through questions related to balances, account activity, and available financial products while maintaining a calm and supportive tone.<br>• Deliver thoughtful service to a diverse member base, including individuals who may require extra patience and clear communication.<br>• Navigate multiple screens and internal applications efficiently to research information, document interactions, and complete service tasks.<br>• Maintain detailed and accurate records of member conversations and follow established procedures for call handling and issue resolution.<br>• Support the team during elevated call volume by managing requests efficiently and helping ensure consistent member service levels.<br>• Participate fully in onboarding, orientation, and role-based training to build product knowledge and operational readiness.<br>• Work a schedule that includes weekday shifts and two Saturday mornings per month, with adjusted time during the week to remain within standard hours.
<p>We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.</p><p>Salary:</p><p>$20 - $24 / Hour</p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.</p><p>• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.</p><p>• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.</p><p>• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.</p><p>• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.</p><p>• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.</p><p>• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.</p>
<p><strong>Robert Half Permanent Placement</strong> is partnering with a great company in <strong>Buffalo, NY</strong> on their search for a<strong> Customer Service Representative</strong> to join their thriving business. This is an <strong>in-office</strong> role with a starting wage of <strong>$18 - $23</strong> per hour based on experience<strong> </strong>and includes a full benefits package<strong>. </strong>The ideal candidate will bring a customer service mindset side by side with excellent attention to detail.</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><strong> </strong></p><ul><li>Deliver exceptional customer service by handling inbound calls, emails, and customer inquiries while providing accurate product information and resolving issues with professionalism and empathy</li><li>Process customer orders received by phone, email, fax, and online, ensuring accuracy, timely completion, and compliance with customer-specific requirements</li><li>Partner with the sales team to support customer accounts, coordinate order fulfillment, and provide responsive service throughout the order lifecycle</li><li>Maintain comprehensive product knowledge through ongoing training to confidently recommend solutions and assist customers, including a large senior customer base</li><li>Manage catalog requests, returns, and customer documentation while maintaining accurate records and supporting daily administrative operations </li><li>Utilize Microsoft Office and internal business systems to efficiently manage customer interactions, order processing, and data entry in a fast-paced environment</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support a non-profit organization in Richland Center, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling high-volume customer interactions, and providing accurate service with professionalism and care. The person in this role will assist callers, process order information, and contribute to a positive experience across every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.</p><p>• Handle a steady volume of inquiries in a call center environment while maintaining professionalism and attention to detail.</p><p>• Enter orders and update customer information accurately within internal systems.</p><p>• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.</p><p>• Resolve routine service issues by gathering information, answering questions, and guiding customers to appropriate solutions.</p><p>• Document interactions clearly so records remain complete, organized, and easy to reference.</p><p>• Support day-to-day customer service operations by prioritizing tasks and meeting established response expectations.</p>
We are looking for a Customer Service Representative to support a busy team in California through responsive communication and accurate order handling. This Contract to permanent position is ideal for someone who enjoys assisting customers, coordinating appointments, and managing details across phone, email, and internal systems. The role requires a detail-oriented communicator who can provide a positive customer experience while staying organized in a fast-paced environment.<br><br>Responsibilities:<br>• Manage incoming customer calls and respond to inquiries with accuracy and a service-focused approach.<br>• Place outbound calls as needed to confirm details, provide updates, and support ongoing customer requests.<br>• Process customer orders and enter information into internal systems with close attention to accuracy and completeness.<br>• Coordinate and schedule appointments while ensuring all relevant parties receive timely updates.<br>• Handle email communication promptly, clearly, and in a manner that supports strong customer relationships.<br>• Maintain organized records through consistent data entry and documentation of customer interactions.<br>• Assist showroom visitors by answering questions, providing guidance, and creating a welcoming experience.<br>• Use Microsoft Word and Excel to prepare, update, and manage routine customer service documentation and tracking.<br>• Collaborate with internal team members to resolve issues and ensure customer needs are addressed efficiently.