<p>Robert Half is currently searching for an articulate, highly skilled Part Time Customer Service Representative to provide outstanding service to our client's customers and potential customers. This is an onsite Customer Service Representative opportunity based in Chantilly, Virginia, working Monday to Friday from 10 am to 4 pm. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p><br></p><p>• Handle both inbound and outbound customer calls, emails, chat and in-person requests.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide membership help.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p>
<p>We are offering a contract employment opportunity for a Customer Service Representative located in Chantilly, Virginia. As a Customer Service Representative, you will be mainly working with Microsoft Office Suite and our internal software. You will be working onsite Monday to Friday 7 am to 3 pm.</p><p><br></p><p>Responsibilities</p><p><br></p><p>• Greeting clients, updating schedules for their appointments, rescheduling appointments</p><p>• Understand customer availability and preferences to schedule appointments</p><p>• Providing customer support </p><p>• Efficiently process customer inquiries, ensuring all issues are resolved in a timely manner</p><p>• Utilize Microsoft Office Suite for data entry and other tasks</p><p>• Addressing customer concerns, escalating issues when necessary, and ensuring guests’ needs are met promptly </p><p>• Utilize your excellent typing skills to ensure efficient communication and record keeping</p><p>• Schedule appointments, ensuring all parties are informed and available.</p><p><br></p>
<p>Are you passionate about providing excellent customer service? Do you thrive in a fast-paced, dynamic work environment? We’re seeking talented <strong>Customer Service Representatives</strong> to join our team on an ongoing basis!</p><p><br></p><p><strong>Who We’re Looking For:</strong></p><p>As a Customer Service Representative, you will be responsible for handling inquiries, resolving issues, and delivering exceptional service that leaves a positive impression. Ideal candidates are problem-solvers, effective communicators, and motivated to bring value to every customer interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries via phone, email, or chat.</li><li>Track and resolve customer complaints and ensure satisfaction.</li><li>Maintain accurate customer records and document interactions.</li><li>Collaborate with other teams to identify solutions for customer needs.</li><li>Stay informed about company products, services, and procedures.</li></ul><p><br></p>
<p>Robert Half is currently searching for an articulate, highly skilled Customer Service Representative to provide outstanding service to our client's customers and potential customers. This Customer Service Representative position is based in a dynamic and fast-paced environment. This is an onsite opportunity working Monday to Friday based in Fairfax, Virginia. The ideal Customer Service Representative will be customer-focused, detail orientated, and target driven. </p><p>Responsibilities:</p><p>• Handle both inbound and outbound customer calls.</p><p>• Proactively communicate with customers to address and resolve sales and service issues</p><p>• Identify and assess customers' needs to achieve satisfaction.</p><p>• Build sustainable relationships and trust with customer accounts through open and interactive communication.</p><p>• Provide accurate, valid and complete information by using the right methods/tools.</p><p>• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.</p><p>• Follow communication procedures, guidelines and policies.</p><p>• Take the extra mile to engage customers.</p><p><br></p><p><br></p>
We are looking for a motivated and personable Customer Service Representative to join our team in Eden Prairie, Minnesota. In this contract position, you will play a vital role in providing exceptional service and support to clients in a fast-paced call center environment. If you excel at building strong customer relationships and thrive in a dynamic setting, this opportunity may be the perfect fit for you.<br><br>Responsibilities:<br>• Deliver outstanding customer service by assisting both new and existing clients with their inquiries and transactions.<br>• Perform full-service banking transactions in adherence to legal requirements and company policies.<br>• Represent the organization with a friendly, proactive, and helpful demeanor during all customer interactions.<br>• Handle cash and daily transactions with precision and accuracy.<br>• Meet sales and referral targets by identifying customer needs and connecting them to relevant bank staff for additional products or services.<br>• Maintain prescribed limits for currency and coin while ensuring proper handling.<br>• Follow company security protocols and safeguard confidential client and bank information.<br>• Actively promote and cross-sell banking products and services to enhance client satisfaction and business growth.<br>• Utilize Office tools effectively to manage records and communication.
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers a great opportunity to showcase your communication skills and ability to handle high-volume tasks in a fast-paced environment. The ideal candidate will excel in multitasking, demonstrate empathy, and maintain a detail-oriented approach when addressing customer needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, averaging over 100 calls per day, while maintaining quality customer service.</p><p>• Upload and organize 20+ documents daily into appropriate files, ensuring accuracy and efficiency.</p><p>• Provide empathetic and detail-oriented support to customers, including handling irate callers with tact and patience.</p><p>• Collaborate effectively with team members to achieve shared goals and maintain a positive work environment.</p><p>• Operate multi-line phone systems to handle inquiries and route calls appropriately.</p><p>• Utilize Microsoft Office tools, including Word, to complete administrative tasks and document customer interactions.</p><p>• Maintain a pleasant and approachable demeanor when interacting with customers and team members.</p><p>• Multitask effectively to balance various responsibilities and adapt to changing priorities.</p>
We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction through effective communication and problem-solving. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries promptly and professionally, offering solutions and support.<br>• Process orders with precision and efficiency, ensuring accuracy in data entry.<br>• Handle both inbound and outbound calls to address customer needs and provide relevant information.<br>• Build strong relationships with customers through consultative communication and understanding their requirements.<br>• Collaborate with internal teams to resolve issues and improve overall customer experience.<br>• Maintain detailed and accurate records of customer interactions and transactions.<br>• Identify opportunities to upsell or cross-sell products and services based on customer needs.<br>• Meet or exceed performance metrics, including call response times and customer satisfaction ratings.<br>• Stay updated on company policies, product offerings, and industry trends to provide informed assistance.
<p>We are looking for a meticulous Customer Service Representative to join our team located in a Chantilly, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role is a contract employment opportunity working onsite Monday to Friday 7 am to 3 pm.</p><p>Responsibilities:</p><p>• Efficiently address and resolve customer inquiries</p><p>• Ensure customer records are accurate and up to date</p><p>• Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p><br></p>
We are looking for a detail-oriented and personable Customer Service Representative to join our team in Chantilly, Virginia. In this role, you will be the first point of contact for customers, ensuring they feel welcomed and supported. This is a long-term contract position offering opportunities to build lasting relationships and develop your customer service expertise.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival and provide a welcoming atmosphere.<br>• Serve as the initial point of contact for inquiries, ensuring customer needs are met promptly.<br>• Maintain a detail-oriented demeanor and appearance to represent the company positively.<br>• Respond to customer questions or concerns with clarity and efficiency.<br>• Utilize Microsoft Office Suite to manage documentation and communications.<br>• Collaborate with internal teams to address customer requests and provide solutions.<br>• Ensure the reception area remains organized and presentable.<br>• Record customer interactions and feedback accurately for future reference.<br>• Promote a positive image of the company through exceptional customer service.
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. In this position, you will play a vital role in delivering exceptional service to customers, ensuring their inquiries and orders are handled efficiently and professionally. This is a great opportunity for someone with strong communication skills and a passion for customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via inbound calls, addressing questions and resolving issues with professionalism.<br>• Process orders accurately using order entry systems to ensure timely fulfillment.<br>• Provide clear and concise information about products and services to assist customers in making informed decisions.<br>• Manage both inbound and outbound calls to maintain effective communication with clients and partners.<br>• Collaborate with team members to ensure customer concerns are resolved effectively and within company guidelines.<br>• Maintain detailed records of customer interactions, transactions, and feedback for continuous improvement.<br>• Identify opportunities to enhance customer experience and suggest improvements to processes.<br>• Uphold company standards by delivering high-quality service and maintaining a positive attitude during interactions.<br>• Follow established protocols and procedures to ensure compliance with company policies.
<p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Plano, Texas. This Contract-to-Permanent position requires exceptional communication skills and the ability to manage customer interactions effectively in a fast-paced environment. If you are detail-oriented and thrive on delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Engage with customers using active listening techniques to understand their needs and address inquiries or concerns promptly.<br>• Redirect or escalate calls to the appropriate team members and collaborate with other departments to resolve customer service issues.<br>• Expand knowledge of company processes and transactions to enhance service delivery and provide support across different teams.<br>• Report any workflow disruptions or service challenges to Customer Care leadership to maintain high service standards.<br>• Ensure compliance with company policies, training guidelines, supervisory instructions, and applicable regulations.<br>• Maintain professionalism and composure while handling challenging situations or ambiguous scenarios.<br>• Assist with data entry and document preparation to support customer service operations.<br>• Provide clear and concise written communications to customers and internal stakeholders.<br>• Strive to deliver solutions that benefit both customers and the organization.
<p>We are looking for a dedicated Customer Service Representative to join our team in Lawrence, Indiana. In this position, you will play a vital role in supporting veterans by handling membership renewals, addressing inquiries, and ensuring excellent service delivery. This role requires strong communication skills and the ability to manage high call volumes during peak periods.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming calls and assist veterans with membership renewals and inquiries.</p><p>• Accurately input data from conversations into the system while maintaining attention to detail.</p><p>• Manage high call volumes efficiently, handling up to 150 calls per day during busy periods.</p><p>• Deliver exceptional customer service by addressing concerns and providing appropriate solutions.</p><p>• Ensure compliance with company policies and procedures while interacting with customers.</p><p>• Utilize Microsoft Word and Excel to perform basic office tasks and maintain documentation.</p><p>• Collaborate with team members to improve processes and enhance customer satisfaction.</p><p>• Maintain an attentive and empathetic demeanor during all interactions.</p><p>• Adapt to changing priorities and workloads, demonstrating flexibility in a fast-paced environment.</p>
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Boston, Massachusetts. In this role, you will be the first point of contact for customers, ensuring their inquiries are addressed efficiently and professionally. This position requires strong communication skills and a commitment to providing exceptional service.<br><br>Responsibilities:<br>• Handle a high volume of inbound calls, addressing customer inquiries and concerns with professionalism.<br>• Provide accurate information regarding products, services, orders, and company policies.<br>• Process customer orders and ensure accurate data entry into the system.<br>• Resolve customer issues effectively, escalating complex cases to the appropriate department when necessary.<br>• Maintain detailed and accurate customer interaction records to ensure seamless follow-ups.<br>• Assist with outbound calls as needed to follow up on customer requests or confirm order details.<br>• Collaborate with other team members to ensure consistent and high-quality customer service.<br>• Stay updated on company policies, procedures, and product offerings to better assist customers.<br>• Identify opportunities to improve customer satisfaction and recommend process enhancements.
<p>We are hiring a dependable and personable <strong>Client Support Representative</strong> to join a well-respected organization it the Quad Cities. This role offers a welcoming workplace and opportunities for flexibility. If you enjoy helping customers, staying organized, and working in a team-oriented environment, this could be a great fit.</p><p><br></p><p><strong><u>How to Apply</u></strong></p><p>Submit your application today or call our office at 563-359-3995 to learn more! Lydia, Christin, or Erin are great points of contact.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Respond to incoming calls from clients and provide clear, friendly, and professional assistance.</li><li>Identifying the customer needs and matching them to the right services.</li><li>Record and update customer details accurately.</li><li>Communicate important information to internal teams to ensure smooth follow-up.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Charlotte, North Carolina. This is a Contract to permanent position offering a great opportunity to grow within the healthcare and social assistance industry. The ideal candidate will possess strong communication skills, a customer-focused mindset, and a detail-oriented demeanor.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to address customer inquiries and provide timely resolutions.</p><p>• Deliver exceptional customer service by maintaining a detail-oriented and empathetic approach in all interactions.</p><p>• Perform accurate data entry and ensure the proper handling of customer information.</p><p>• Manage email correspondence and respond to inquiries promptly and effectively.</p><p>• Utilize Microsoft Excel and Word to document and organize customer information and reports.</p><p>• Process order entries and ensure billing is completed accurately.</p><p>• Collaborate with internal staff and vendors to identify and address specific needs.</p><p>• Stay informed on basic medical knowledge to better assist customers within the healthcare industry.</p><p>• Maintain compliance with company policies and procedures while handling sensitive information.</p>
We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This Contract to permanent position involves handling high volumes of inbound calls, assisting with payment processing, and performing light administrative tasks. The role is ideal for individuals with strong communication skills and a keen attention to detail.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries and provide accurate information.<br>• Assist with the processing and posting of payments in an efficient manner.<br>• Perform administrative duties such as scanning, mailing, and organizing documents.<br>• Support various departments by managing data entry tasks and maintaining records.<br>• Handle both inbound and outbound calls to address customer needs.<br>• Ensure all correspondence via email is detail oriented and timely.<br>• Accurately input orders and maintain database systems.<br>• Collaborate with team members to improve customer service processes.
<p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
<p>We are looking for a dedicated Customer Service Representative in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by addressing inquiries and resolving service issues. This position offers an opportunity to work in a dynamic environment while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to address customer inquiries professionally and efficiently.</p><p>• Identify and resolve customer service issues within your designated area of authority.</p><p>• Escalate complex issues outside of your scope to the appropriate department for resolution.</p><p>• Maintain detailed records of all customer interactions and inquiries.</p><p>• Monitor trends in customer service issues and communicate them to support root cause analysis.</p><p>• Perform other duties as assigned by the supervisor to support the team.</p>
We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
<p>We are looking for a dedicated Customer Service Representative to join our team in Memphis, Tennessee. In this role, you will provide financial services support while ensuring exceptional customer experiences. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to customer inquiries and provide accurate financial service information.</p><p>• Resolve issues related to products and services with efficiency and professionalism.</p><p>• Maintain thorough records of customer interactions and transactions.</p><p>• Collaborate with internal teams to ensure customer satisfaction and seamless service delivery.</p><p>• Stay informed about policies, procedures, and industry updates.</p><p>• Assist customers in navigating financial tools and processes.</p><p>• Identify opportunities to improve service quality and recommend solutions.</p><p>• Ensure compliance with all regulatory requirements and company standards.</p><p>• Build strong relationships with customers to foster trust and loyalty.</p>
We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Tualatin, Oregon. This role is ideal for someone with a strong background in customer service and call center operations who thrives in a fast-paced environment. The position involves handling inbound and outbound calls, managing data entry tasks, and ensuring exceptional service delivery.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with efficiency and a focus on quality.<br>• Provide prompt and courteous assistance to customers, addressing inquiries and resolving issues.<br>• Perform accurate data entry and maintain records using company systems.<br>• Manage email correspondence and respond to customer requests in a timely manner.<br>• Schedule appointments and coordinate follow-ups as needed.<br>• Process orders and ensure accurate entry of customer information.<br>• Utilize Microsoft Excel and Word to create and update reports and documentation.<br>• Collaborate with team members to improve service processes and ensure customer satisfaction.<br>• Maintain a thorough understanding of company products and services to provide accurate information.<br>• Adhere to company policies and procedures while delivering high-quality customer support.
Job Posting: contract Customer Service Representative Position Type: contract, ongoing assignment Pay Rate: $22/hour Location: Dunwoody, Sandy Springs <br> About the Role We are recruiting motivated and detail-oriented Customer Service Representatives for a contract, ongoing assignment in a high-volume call center. If you enjoy solving problems, providing excellent customer support, and working in a fast-paced environment, this role is for you! Key Responsibilities: Handle 50 to 80 inbound and outbound calls daily, ensuring a detail oriented and positive customer experience. Respond to inquiries, resolve issues, and provide accurate information about products, services, or policies. Document all customer interactions in an internal database. Collaborate with team members to meet key performance indicators (KPIs) and service-level agreements (SLAs). Proactively identify opportunities to enhance customer satisfaction and suggest best practices for handling common inquiries. Qualifications Needed: Previous customer service experience in a high-volume call center required. Sales or upselling experience. Strong communication skills, both verbal and written. Excellent problem-solving abilities and high attention to detail. Comfortable working in a fast-paced, dynamic environment. Familiarity with customer relationship management (CRM) tools is advantageous.
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
