We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California. In this role, you will play a pivotal part in enhancing customer satisfaction, loyalty, and retention strategies for subscription-based beauty brands. The position requires a strong focus on operational excellence, vendor management, and collaboration across departments to drive impactful initiatives.<br><br>Responsibilities:<br>• Develop and implement customer experience and retention strategies to enhance satisfaction and engagement.<br>• Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior.<br>• Oversee vendor operations and ensure adherence to quality standards through performance reviews and coaching.<br>• Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to improve efficiency and customer support.<br>• Analyze data trends and create actionable insights to address customer pain points and improve retention.<br>• Collaborate with Product, Marketing, and Creative teams to align customer experience with campaigns and brand strategies.<br>• Act as a key escalation point for complex customer issues, ensuring timely resolution and customer satisfaction.<br>• Monitor key performance metrics and provide regular reports to identify opportunities for improvement.<br>• Lead team meetings and contribute to performance reviews, emphasizing continuous growth and optimization.<br>• Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery.
<p>Robert Half Technology is looking for an application developer who actively looks to find the creative solution to a problem. To be successful in this role, you should be passionate about developing new mobile platforms and consider yourself an authority on how they should be built.</p><p>What you get to do every single day</p><p>· Development and unit testing complex code for new improvements and to fix defects based on detailed specifications and conducts unit testing</p><p>· Monitors software configuration changes to anticipate and address the impact of data reliability and user happiness issues</p><p>· Code reviews</p><p>· Develop and deliver communications to key partners in a highly collaborative environment</p><p><br></p>
<p>We are looking for a dynamic Spanish-Bilingual HR Recruiter to join our team in Lansing, Illinois. In this Contract-to-Ongoing position, you will play a pivotal role in driving our talent acquisition strategies for both salaried and hourly roles across our facilities. This opportunity is ideal for a goal-oriented individual who thrives in fast-paced environments, values collaboration, and is committed to delivering excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Lead the end-to-end recruitment process, including sourcing, screening, interviewing, and recommending candidates for placement.</p><p>• Develop and execute strategies to support military, college, and diversity recruitment initiatives.</p><p>• Utilize various platforms such as career fairs, social media, online job boards, and community events to identify and engage top talent.</p><p>• Provide candidates with detailed information regarding compensation, benefits, and company policies to ensure a positive recruitment experience.</p><p>• Collaborate closely with business leaders and HR teams to understand staffing needs and align hiring strategies accordingly.</p><p>• Maintain compliance with federal, state, and local regulations throughout the recruitment process.</p><p>• Build strong relationships with internal stakeholders to ensure alignment on hiring goals and decisions.</p><p>• Leverage competitive intelligence and digital tools to attract both active and passive candidates.</p><p>• Monitor and optimize applicant tracking systems to streamline recruitment efforts.</p><p>• Stay updated on industry trends to continuously improve recruitment methodologies.</p><p><br></p><p>The salary range for this position is $25/hr to $27/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information.</p>
<p>Job Summary:</p><p>We are seeking a creative and detail-oriented Front-End Web Developer with a strong background in Figma and experience working with Content Management Systems (CMS). The ideal candidate will be responsible for translating UI/UX designs into responsive, high-performance web interfaces and maintaining CMS-driven websites.</p><p>Key Responsibilities:</p><ul><li>Collaborate with designers to convert Figma mockups into pixel-perfect, responsive web pages.</li><li>Develop and maintain front-end components using HTML, CSS, JavaScript, and modern frameworks (e.g., React, Vue.js).</li><li>Integrate and customize CMS platforms such as WordPress, Drupal, or Contentful.</li><li>Ensure cross-browser compatibility and optimize performance across devices.</li><li>Work closely with back-end developers to implement APIs and dynamic content.</li><li>Conduct regular website maintenance, updates, and troubleshooting.</li><li>Stay current with emerging web technologies and best practices.</li></ul><p><br></p><p><br></p>
Responsibilities<br>● Apply data processing and exploratory data analysis (EDA) to extract business insights.<br>● Apply advanced data analytics on supply chain management.<br>● Apply optimization methods on logistics problems.<br>● Develop and implement data pipelines (e.g., data preprocessing, modeling,<br>performance evaluation, deployment).<br>● Communicate findings and insights effectively to technical and non-technical<br>stakeholders.<br><br>Education / Qualification<br>● Master or PhD ’s student in Computer Science, Data Science, or a related field<br>Experience<br>● Advanced Data Analytics (Python programming & python analytics libraries)<br>● AWS Cloud<br>● Digitalization<br><br>Knowledge & Skills<br>● Open-minded curious person, self-driven<br>● Critical thinking and good root-cause analysis<br>● Strong in time-series analysis, data science algorithms<br>● Thinking out of the box and creative problem solving<br>● Good communication skills, ability to work in an international environment
<p><strong>Responsibilities</strong></p><ul><li>Prepares annual grant applications and grant reports including compiling and analyzing program impact data</li><li>Research government programs for new grant opportunities</li><li>Directly manages and oversees annual government grants pipeline development and sets funding targets, utilizing donor and funder database</li><li>Measure and track grant outcomes to quantify the grant success and to inform reporting and grant impact</li><li>Responsibility for $1M+ in annual grants funding with expectation to lead in building and growing a pipeline for long-term sustainability</li><li>Assists with program development and evaluation to maximize funding</li><li>Partners with program managers in major donor proposal development and cases for support</li><li>Performs all other duties as assigned</li></ul><p><br></p><p><br></p>
<p>Requires excellent analytical, research, problem solving, and organizational skills. Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment. Experience in performance testing, writing performant code, optimizing existing code. Strong attention to detail and debugging skills. Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes. Experience doing business analysis and developing project timeline projections. Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked environment</p><p> </p><p>Required Knowledge, Skills, and Abilities:</p><p> </p><p>· Excellent knowledge in developing and maintaining Flutter applications for iOS, Android, web and desktop platforms</p><p>· Good understanding of state management, Flutter flavors and app architecture</p><p>· Proficiency in Dart and familiarity with other programming languages such as Kotlin, Swift or Java</p><p>· Experience with Firebase, RESTful APIs, JSON and other web services</p><p>· Experience with Git, CI/CD tools and agile methodologies</p><p>· Strong communication and consultative skills</p><p>· Self-initiated and proactive attitude</p><p>· Writing clean, maintainable and testable code following best practices and guidelines</p><p>· Troubleshooting and debugging issues across different platforms and devices</p><p>· Keeping up to date with the latest trends and technologies in Flutter development</p><p>· Excellent analytical, research, problem solving, and organizational skills.</p><p>· Excellent written and oral communication skills and the desire to work in a collaborative, cross-functional team environment.</p><p>· Experience in performance testing, writing performant code, optimizing existing code.</p><p>· Strong attention to detail and debugging skills.</p><p>· Experience evaluating, testing/prototyping, and recommending new opportunities for enhancing software and supporting processes.</p><p>· Experience doing business analysis and developing project timeline projections.</p><p>· Must understands and be proficient in object oriented (OO) design and systems development in a LINUX/UNIX and networked</p><p>· environment.</p><p> </p>
We are looking for a creative and driven Social Media Content Specialist to lead our organic social media efforts in the skincare and aesthetics industry. This role is perfect for someone with a passion for beauty trends and a knack for creating compelling content that resonates with audiences. You will play a hands-on role in developing, executing, and optimizing our social media strategy while fostering an engaged online community.<br><br>Responsibilities:<br>• Develop and implement social media strategies aligned with brand objectives and industry trends.<br>• Create, edit, and produce engaging content, including short-form videos and still images, tailored for platforms such as Instagram, TikTok, and YouTube Shorts.<br>• Write captivating captions and posts that highlight products, skincare tips, and educational content.<br>• Plan and manage content calendars to ensure consistent and timely delivery of campaigns.<br>• Collaborate with influencers and brand ambassadors to enhance outreach and audience engagement.<br>• Monitor and analyze social media performance metrics to optimize content and improve engagement.<br>• Foster community growth by engaging with followers, responding to comments, and initiating conversations.<br>• Stay informed on skincare and beauty trends, consumer behavior, and emerging social media platforms.<br>• Coordinate with internal teams to align social media efforts with overall marketing strategies.
<p>We are looking for a forward-thinking Digital Marketing Lead to spearhead our direct-to-consumer growth efforts. This role will be pivotal in crafting and executing performance marketing strategies while driving customer acquisition and retention. The ideal candidate will collaborate across teams to create impactful campaigns and optimize digital ecosystems to achieve measurable business goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute digital performance strategies across platforms such as Meta, Google, YouTube, and affiliate networks.</p><p>• Manage media budgets, optimizing campaigns to meet key performance indicators and ensure efficiency.</p><p>• Partner with external media agencies to plan, implement, and enhance paid digital marketing initiatives across various channels.</p><p>• Conduct media budget forecasting and allocate spend effectively to maximize channel performance.</p><p>• Collaborate with the social media team to produce high-performing branded content and ad creatives.</p><p>• Lead funnel optimization efforts by implementing testing protocols, analyzing results, and refining retention strategies.</p><p>• Monitor and report analytics, attribution, and campaign performance using tools like Shopify and other data sources.</p><p>• Experiment with emerging growth channels and identify innovative opportunities to scale.</p><p>• Stay informed about industry trends in beauty, health, and longevity to ensure cutting-edge marketing practices.</p>
<p>We are looking for an experienced Bookkeeper to join our client's team in the San Joaquin County. This role requires a detail-oriented individual with a strong background in accounting, payroll processing, and budget preparation, particularly within non-profit organizations. The ideal candidate will play a key role in managing financial records, ensuring compliance with federal and state regulations, and supporting the organization's financial integrity. If interested call or text Edgar Gonzalez 209.395.2259 </p><p><br></p><p>Responsibilities:</p><p>• Oversee and approve the timely payment of bills and related taxes to maintain good credit standing and avoid late fees.</p><p>• Collaborate with the Artistic Director to establish purchasing guidelines and ensure accurate account allocations for materials and services.</p><p>• Reconcile all bank accounts and deposits to maintain accurate financial records.</p><p>• Process bi-weekly payroll, ensuring all applicable taxes and fees are properly handled.</p><p>• Monitor production budgets, ensuring alignment with financial goals.</p><p>• Assist the Artistic Director in preparing and reviewing the annual budget with the VP of Finance and Finance Committee before presenting it to the Board.</p><p>• Manage relationships with insurance agents, ensuring compliance with policy requirements and assisting with claims as needed.</p><p>• Maintain the security and organization of financial records and files.</p><p>• Coordinate building and property maintenance, including plumbing and electrical systems.</p><p>• Enforce rental contracts and work with community agencies to utilize resources effectively.</p>
<p>Finance Sr Analyst,</p><p>For Immediate interview contact Victor Muller at 508 205 2136</p><p>Overview:</p><p>The Senior Financial Analyst, will apply advanced analysis, project management and process improvement methods and tools to prioritize, advise, or lead cross-functional, global projects, suggest/implement Finance transformation programs, and draft business cases.</p><p>The position requires strong collaboration, financial and accounting acumen, willingness to challenge the status quo, communication, sense of urgency, ability to execute, leadership, and change management skills.</p><p>Responsibilities:</p><p>Apply advanced financial and operational analysis to assist with Finance S4 HANA Transformation program and execute its design. Drive process mapping and required standardization.</p><p>Lead detailed data analysis to support and determine path to harmonization across all finance teams – and communication of those standardization efforts.</p><p>Develop and implement business cases that articulate the value propositions of a particular project/program. Successfully champion and drive the change.</p><p>Leverage advanced financial acumen to analyze financial and operational data to problem solve and provide innovative and strategic solutions to the business that include a well-informed best practice perspective.</p><p>Engage in strategic discussions and provide recommendations based upon analysis with quantified opportunities. Synthesize results, drive conclusions, make recommendations to senior management, and implement change. Supports internal customers or suppliers in a senior consultative capacity, maintaining a high level of trust over time and providing effective support across a variety of complex issues/accounts/business cases.</p><p>Create financial and operational reporting and assist with prioritization of the Finance Transformation portfolio.</p><p>Plan, monitor, and manage global cross-functional projects and programs from initiation through completion including resourcing, staffing, progress reporting, and troubleshooting.</p><p>Ensure effective communication between multiple organizations and regions by creating appropriate governance structures.</p><p>Communicate with upper management and highlight key accomplishments, changes, and risks which may impact business results. Initiate risk management planning throughout</p><p>Ensure project results meet quality, reliability, milestones, and budget.</p><p><br></p><p><br></p>
<p>Our client, an international luxury goods retailer, is seeking a highly skilled Senior Intellectual Property Counsel to join their US Legal Department. This role is pivotal in creating and implementing strategies and objectives, managing trademark disputes and litigations, supporting trademark clearances and prosecution as well as managing the Legal Anti-Diversion team. </p><p><br></p><p><strong>Intellectual Property:</strong></p><p>• Managing U.S. Intellectual Property disputes. This includes the following responsibilities: </p><p>o Draft and review cease and desist letters and other correspondence relating to IP infringements;</p><p>o Prepare opposition notices and cancellation petitions for USPTO; </p><p>o Negotiate, draft and revise settlement agreements; </p><p>o Manage international TM disputes and partner with US Head of Intellectual Property and global team to create universal strategy, implement the strategy in the US; and</p><p>o Manage relationships and case expectations with outside counsel handling TTAB proceedings and various intellectual property infringement matters. </p><p>• Create and implement IP strategies and objectives that align with global and regional priorities.</p><p>• Prosecute Trademark applications, including assisting in trademark clearance searches, advise Trademark Manager on responses to USPTO office actions and renewals.</p><p>• Advise key stakeholders on topics regarding copyright, patent, domain name and trade secret.</p><p>• Partner with the US Legal corporate team to prepare, draft and negotiate commercial contracts, as needed.</p><p>• People management: manage the senior paralegal including creating priorities and associated responsibilities for this role.</p><p><br></p><p><strong>Anti-Diversion: </strong></p><p>• Develop, define, and implement strategies to achieve program objectives.</p><p>• Plan, organize, and direct the operations of the program.</p><p>• Align program objectives with company's long-term vision for the Brand.</p><p>• Set and review KPIs to meet program objectives.</p><p>• Develop and implement strategies to maximize commercial and legal actions.</p><p>• Partner with internal and external stakeholders to enforce policies, mitigate diversion, and protect company's authorized distribution.</p><p>• Partner with Global Anti-Diversion in the worldwide execution of the program.</p><p>• Develop and issue US reporting to Leadership and Senior Management.</p><p>• Develop and implement educational resources to increase program knowledge and efficiency.</p><p>• Manage the program budget to maximize cost effectiveness.</p><p>• Manage the Legal Anti-Diversion team.</p><p><br></p><p>Years of experience needed - at least 7 years in trademark and IP. Anti-diversion experience is *not* needed. </p><p>Salary is commensurable with experience - about $135K - $185K + 15% target annual bonus. </p>
