We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Ridgefield Park, New Jersey. In this role, you will provide vital support to ensure smooth office operations and maintain a high standard of excellence. This position requires excellent organizational skills, effective communication, and the ability to multitask in a dynamic environment.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to ensure the effective functioning of office activities.<br>• Answer incoming calls promptly and courteously, directing inquiries to appropriate team members.<br>• Perform accurate data entry tasks, maintaining organized and up-to-date records.<br>• Manage receptionist duties, including greeting visitors and handling front desk responsibilities.<br>• Coordinate and organize office supplies, ensuring availability and proper inventory management.<br>• Assist in preparing documents, reports, and correspondence as needed.<br>• Maintain a clean and organized workspace to uphold a high-quality office environment.<br>• Support scheduling and calendar management for team members and leadership.<br>• Collaborate with other departments to facilitate smooth communication and workflow.<br>• Handle confidential information with discretion and care.
<p>We are currently seeking a detail-oriented and empathetic <strong>Hospital Admissions Specialist</strong> to join our team. This role is vital in ensuring patients feel supported from their very first interaction with us, setting the stage for exceptional care.</p><p><strong>Responsibilities:</strong></p><p>As a <strong>Hospital Admissions Specialist</strong>, you will:</p><ul><li>Welcome patients and their families with professionalism and care, serving as the first point of contact upon arrival.</li><li>Gather, verify, and record patient information, including demographics, insurance details, and medical history.</li><li>Ensure data entry accuracy within the hospital's electronic medical record (EMR) system.</li><li>Obtain signatures for consent forms, assignments of benefits, and other necessary documentation.</li><li>Verify insurance eligibility and explain financial responsibilities, including co-pays or prepayments.</li><li>Coordinate with clinical and administrative teams to ensure a seamless admissions process.</li><li>Answer incoming inquiries and provide clear communication regarding hospital policies, procedures, and patient instructions.</li><li>Maintain compliance with HIPAA and patient confidentiality regulations.</li><li>Assist with appointment scheduling and follow-up communication as needed.</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in Fort Washington, Pennsylvania. This role involves serving as a critical link between business stakeholders and IT teams to ensure seamless communication and effective solutions. As part of a long-term contract, you will analyze business processes, gather requirements, and contribute to the design and implementation of systems that enhance organizational efficiency.<br><br>Responsibilities:<br>• Act as a liaison between business units and IT teams, ensuring clear communication and alignment on project goals.<br>• Facilitate requirements gathering sessions to identify system needs and propose effective solutions.<br>• Create detailed project documentation, including business requirements, functional designs, and user stories.<br>• Collaborate with developers and QA teams to support the design, development, and testing of system enhancements.<br>• Analyze current business processes and recommend improvements or new system functionalities.<br>• Assist in sprint planning within an agile framework, including the creation of acceptance criteria and testing support.<br>• Coordinate project tasks and ensure timely completion to meet deadlines.<br>• Conduct user experience analysis to identify areas for system optimization and improved functionality.<br>• Provide ongoing support for software implementation and enhancement initiatives.<br>• Manage small project teams and contribute to the overall project success.
We are looking for an experienced Project Manager to join our team in Calabasas, California, on a Contract-to-Permanent basis. In this role, you will oversee diverse projects, ensuring seamless execution and high-quality outcomes. You will collaborate with internal teams and external stakeholders to drive project success through effective planning, coordination, and communication.<br><br>Responsibilities:<br>• Develop and manage custom projects, including mystery shopping initiatives, by recruiting and assigning in-house panelists for data collection.<br>• Coordinate logistics for data collection processes, including account access, verification codes, and follow-up research to ensure data quality.<br>• Capture detailed digital experience data, such as app and online banking usage, by working directly with panelists to record user interactions.<br>• Conduct feasibility analyses for custom fieldwork proposals by evaluating panel availability, estimating costs, and coordinating with recruiters.<br>• Drive panel growth and expand niche data collection capabilities through social media campaigns, referral programs, and vendor negotiations.<br>• Work with stakeholders to program questionnaires and integrate data collection efforts into appropriate platforms.<br>• Provide regular updates and clear communication to internal teams and, when required, external clients to ensure alignment and project transparency.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Eden Prairie, Minnesota. In this role, you will play a key part in delivering exceptional service to members and providers while addressing their inquiries and concerns. If you are skilled in communication, problem-solving, and building strong relationships, this position offers a rewarding opportunity to make a positive impact.<br><br>Responsibilities:<br>• Resolve customer inquiries efficiently by addressing concerns on the first call and navigating through computer systems to provide accurate information.<br>• Communicate effectively and positively to foster strong relationships with members and providers.<br>• Actively listen and ask relevant questions to identify customer needs while accurately documenting information in internal systems.<br>• Investigate complex issues using multiple databases and collaborate with support teams to ensure timely resolution.<br>• Partner with colleagues to address escalated concerns and deliver solutions.<br>• Meet established performance metrics, including call quality, efficiency, customer satisfaction, and attendance.<br>• Exhibit empathy and professionalism while responding to customers and building rapport.<br>• Apply critical thinking to analyze problems and develop effective solutions.<br>• Maintain accurate records and perform data entry tasks as required.<br>• Schedule appointments and manage correspondence through email and other communication channels.
<p>We are looking for a highly skilled RN Auditor to join our team in Boston, Massachusetts. This RN Auditor position offers a long-term contract opportunity for a detail-oriented individual with a strong background in auditing, claims administration, and compliance within the healthcare sector. The ideal RN Auditor candidate will play a critical role in ensuring program integrity through detailed audits, effective communication, and adherence to service level agreements.</p><p><br></p><p>Responsibilities:</p><p>• Conduct onsite and desk audits of healthcare providers to ensure compliance with program integrity standards.</p><p>• Analyze claims and coding data to identify discrepancies and recommend corrective actions.</p><p>• Collaborate with team leads and other auditors to align audit processes with contractual service level agreements.</p><p>• Prepare detailed reports and presentations summarizing audit findings and recommendations.</p><p>• Utilize Microsoft Office tools to manage audit documentation and communication effectively.</p><p>• Monitor compliance with healthcare regulations and standards, ensuring alignment with organizational policies.</p><p>• Provide insights and solutions to enhance recovery and resolution processes.</p><p><br></p>
<p>Must have strong Industry experience in power/electricity and SCADA systems. Experience leading teams and full cycle design experience.</p><p>GENERAL:</p><p><br></p><p>1. Good organization skills with the ability to manage multiple projects simultaneously.</p><p>2. Excellent communication skills. Must be able to communicate in writing and verbally coherently with customers and other departments within the Company.</p><p>3. Must be disciplined to follow procedures. ISO9001:2015 Company.</p><p>4. Travel as required (domestic & international).</p><p>5. Experience with customers, presentations, business planning, strategy, budgets.</p><p>6. Very responsible, dedicated, works well under pressure.</p><p>7. MUST have Project engineering skills, decisive, willing to make decisions.</p><p>8. Strong PC Skills, hardware and software (Microsoft Suit, Excel, WORD, Outlook, Access, etc.).</p><p>9. Commercial Knowledge; revenue, cost, subcontracting.</p><p>10. Project Management Skills: commercial, scheduling, change order process, cost, etc.</p><p><br></p><p><br></p><p>TECHNICAL KNOWLEDGE</p><p><br></p><p>1. Networking experience: LAN experience with routers, bridges, switches, TCP/IP and Ethernet.</p><p><br></p><p>2. Communication: Lease Line, Radio (154/900 MHZ), Spread Spectrum, cable, Internet. Hands-on preferred.</p><p><br></p><p>3. PC Hardware: modems (232/485), NIC, video.</p><p><br></p><p>System Engineering Manager</p><p>Job Description</p><p><br></p><p><br></p><p>4. Operating Systems: Microsoft Windows, Unix (opt.), Linux (opt.), OpenVMS (opt.).</p><p><br></p><p>5. Fluent understanding of electrical/electronic schematics and interconnection diagrams.</p><p><br></p><p>6. Industry Experience: Utility Power, Municipal, Coop., IOU (Investor Owned), Transportation PLC (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition), DCS (Distributed Control Systems).</p><p><br></p><p>7. PLC (Programmable Logic Controller) knowledge.</p><p><br></p><p>8. Software Programming knowledge (C, C++), languages, source control, release, distribution, etc.</p><p><br></p><p>9. Database Server: Access, SQL (must), Oracle (opt.).</p><p><br></p><p>10. Programming Experience: some, does not need to be proficient.</p><p><br></p><p>DUTIES & RESPONSIBILITIES</p><p><br></p><p>1. Oversee the SCADA System design consisting of various QEI components (hardware & software)Read and Understand technical specifications. Apply specification to system design, quotations and proposals.</p><p><br></p><p>2. Oversee the design and development of new hardware and software (embedded & workstation) products.</p><p><br></p><p>3. Participate in the integration, loading, configuration and testing of SCADA, networking and communication hardware and software.</p><p><br></p><p>4. Periodically travel to the field to startup and troubleshoot systems/equipment.</p><p><br></p><p>5. Manage Application documentation (User Manuals) that they are current with most recent software releases.</p>
<p>We are looking for an experienced Project/Program Manager III to oversee and drive the successful execution of complex projects and programs. This a contract position based in Hanover, Maryland, requires a detail-oriented individual who excels in planning, coordination, and leadership. The ideal candidate will bring extensive expertise in project management practices and demonstrate creativity and strategic thinking to achieve organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage all phases of project and program lifecycle, ensuring timely delivery and high-quality outcomes.</p><p>• Define project scope, set deadlines, and allocate responsibilities to team members while maintaining clear communication.</p><p>• Monitor progress and performance, addressing challenges and implementing solutions to keep projects on track.</p><p>• Prepare detailed reports and presentations for senior management, summarizing project status and key milestones.</p><p>• Lead and direct project teams, fostering collaboration and maintaining focus on objectives.</p><p>• Develop and enforce procedures and practices to enhance efficiency and ensure alignment with organizational goals.</p><p>• Utilize creativity and strategic thinking to address complex challenges and drive innovative solutions.</p><p>• Conduct quality assurance checks to uphold standards and ensure deliverables meet required specifications.</p><p>• Stay updated on industry practices and concepts to apply best practices throughout project execution.</p><p>• Serve as a key liaison between departments, ensuring smooth communication and coordination across teams.</p>
<p>Marketing Specialist with 3-5+ years of relevant experience needed for a full-time, fully onsite position with our client in Western Massachusetts. Salary is 65-75K with some flex to 80K for the right skillset and experience. Must have B2B experience and ideally B2B services experience. Must be skilled in Google Analytics and have experience using a CRM. Looking for someone who understands value propositions and being able to tell an organization’s story.</p><p><strong> </strong></p><p>The Marketing Specialist supports the development and execution of marketing strategies and campaigns to increase brand visibility and promote organizational services. This role focuses on product positioning, campaign management, sales enablement, and storytelling to drive engagement and business outcomes. This position is ideal for a creative and organized marketer with strong communication and analytical abilities, who thrives in a fast-paced, collaborative environment.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Product Positioning:</strong> Craft effective product messaging and marketing collateral, including launch plans and promotional materials, to appeal to target audiences.</li><li><strong>Campaign Management:</strong> Plan and execute marketing campaigns based on competitor analysis and market trends, ensuring timely delivery and cross-team alignment.</li><li><strong>Sales Enablement:</strong> Maintain and update sales tools such as presentations and sales kits, empowering the sales team to communicate product benefits effectively.</li><li><strong>Storytelling:</strong> Collaborate with internal teams to understand and articulate value propositions, creating engaging materials that reflect customer needs and preferences.</li><li><strong>Performance Analysis:</strong> Monitor campaign performance, analyze data, and use insights to optimize strategies and improve outcomes. Provide timely performance reports.</li><li><strong>Trade Shows & Events:</strong> Support sales initiatives by promoting and participating in events, trade shows, and user meetings.</li></ul><p> </p>
<p>Are you looking to make a direct impact in patient care and healthcare operations? We are currently seeking a <strong>Radiology Scheduler</strong> to support our Perioperative and Interventional regions. As a <strong>Radiology Scheduler</strong>, you will be the first point of contact for patients and play a key role in managing a smooth and efficient scheduling process. The ideal <strong>Radiology Scheduler</strong> thrives in a fast-paced environment, excels in communication, and is passionate about patient service.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Schedule pre-operative appointments in APEC and IR grids.</li><li>Scan and upload radiology records to PACS and Life Image.</li><li>Coordinate new and return patient scheduling, including imaging studies and clinic visits.</li><li>Manage a high volume of incoming and outgoing patient calls.</li><li>Maintain follow-up communication with patients after procedures.</li><li>Work directly with Nurse Practitioners to ensure smooth scheduling processes.</li><li>Support managers with patient openings and schedule blocks (Super User duties).</li><li>Perform case intake and scheduling.</li><li>Retrieve and view medical records via RightFax.</li><li>Scan and distribute external medical documentation.</li><li>Run location-specific reports for various medical facilities.</li><li>Attend weekly staff meetings and contribute to team discussions.</li><li>Cross-train in all scheduling functions to allow departmental rotations.</li></ul>
<p>Are you a detail-oriented professional with a passion for legal processes and organizational excellence? Robert Half Legal is assisting a respected organization in their search for a highly motivated <strong>Legal Assistant</strong> to join their team. This is an excellent opportunity to work in a dynamic legal environment and support key operations that drive success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Support:</strong> Manage calendars, schedule meetings, and coordinate travel arrangements for attorneys and legal staff.</li><li><strong>Document Preparation:</strong> Draft, proofread, and format legal documents, correspondence, and reports with precision and attention to detail.</li><li><strong>Records Management:</strong> Organize and maintain files, ensuring compliance with legal and company recordkeeping policies</li><li><strong>Client Communication:</strong> Serve as a point of contact for clients, opposing counsels, and court personnel, ensuring clear and professional communication.</li><li><strong>Research Assistance:</strong> Conduct legal research and compile relevant information to aid attorneys in case preparation and strategy.</li><li><strong>E-Filing:</strong> Handle electronic filings in state and federal courts, ensuring timely submission and compliance with jurisdictional rules.</li><li><strong>Operational Efficiency:</strong> Support legal operations, streamlining workflows and ensuring seamless coordination between departments</li></ul>
<p>We are looking for a detail-oriented Entry-Level Business Systems Analyst to join our team on a contract to hire basis 100% remote. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring that business needs are clearly understood and articulated. This role requires a strong understanding of software development methodologies, including Agile and Waterfall, as well as excellent communication and analytical skills.</p><p><br></p><p>Responsibilities:</p><p>• Build collaborative relationships with business and IT teams to align technology solutions with business strategies.</p><p>• Facilitate the requirements discovery process and document business needs concisely for diverse audiences.</p><p>• Develop and maintain artifacts such as user stories, workflows, acceptance criteria, and traceability matrices.</p><p>• Collaborate with project teams to validate requirements through reviews and walkthroughs.</p><p>• Ensure the timely delivery of business requirements and artifacts throughout the software development lifecycle.</p><p>• Assist in creating and executing User Acceptance Testing plans to confirm solutions meet business needs.</p><p>• Identify opportunities for process improvement and create future-state process models using standard tools.</p><p>• Maintain open communication with stakeholders to assess customer satisfaction and clarify project requirements.</p><p>• Utilize techniques like process flow modeling and data mapping to support design, development, and QA processes.</p><p>• Provide leadership and expertise to ensure the successful implementation of solutions aligned with business expectations.</p>
We are looking for a detail-oriented Human Resources (HR) Assistant to join our team in Seattle, Washington. In this long-term contract role, you will play a vital part in supporting HR functions and ensuring smooth office operations. This position offers an excellent opportunity to contribute to employee relations, onboarding processes, and administrative tasks in a dynamic and organized environment.<br><br>Responsibilities:<br>• Conduct reference checks and assist with onboarding processes to support new hires.<br>• Maintain accurate employee records while ensuring confidentiality and compliance with organizational policies.<br>• Provide administrative support by organizing files, scheduling meetings, and handling correspondence.<br>• Foster positive employee relations by maintaining open communication and assisting in resolving workplace concerns.<br>• Oversee office supply inventory, manage vendor relationships, and coordinate facility logistics.<br>• Draft documents, create spreadsheets, and manage communication using Microsoft Office tools such as Word, Excel, and Outlook.<br>• Ensure professionalism and discretion when handling sensitive HR and office-related information.<br>• Collaborate with various teams to streamline office operations and promote an inclusive workplace environment.
We are looking for an Administrative Assistant to join our team in Bloomington, Minnesota. This role is central to ensuring smooth operations and effective communication across multiple teams. The ideal candidate will bring exceptional organizational skills, a detail-oriented mindset, and the ability to manage tasks with confidence and efficiency.<br><br>Responsibilities:<br>• Provide administrative support to various teams, ensuring tasks are completed accurately and on time.<br>• Handle receptionist duties, including greeting visitors and managing phone calls.<br>• Maintain and organize records, including scanning, reviewing, and compiling documents.<br>• Utilize tools like Office, HubSpot, and DocuSign to streamline workflows and enhance productivity.<br>• Assist with document preparation and review to ensure compliance and accuracy.<br>• Coordinate communication between internal and external stakeholders.<br>• Support daily office operations by managing schedules, appointments, and correspondence.<br>• Contribute to team projects by providing detailed information and administrative expertise.<br>• Ensure proper handling and storage of sensitive information and documents.<br>• Collaborate with team members to solve problems and optimize processes.
<p>We are looking for a dedicated Case Manager to join a stable team in Sherman Oaks looking to add a new member of the team. This firm specializes in personal injury cases, and this role is crucial to ensuring clients receive the support and advocacy they need throughout the claims process. The ideal candidate will thrive in a collaborative and focused environment while demonstrating exceptional organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage claims processing with various insurance carriers, including health insurance providers, Medicare, and MediCal.</p><p>• Resolve property damage and loss of use claims efficiently and effectively.</p><p>• Coordinate with healthcare providers to schedule medical appointments for injury treatment.</p><p>• Advocate for clients by monitoring medical treatments and organizing care based on provider recommendations.</p><p>• Review, analyze, and interpret medical records, surgical reports, and medical bills.</p><p>• Prepare comprehensive case files for submission to the demands department.</p><p>• Maintain clear and precise communication with clients, healthcare providers, and internal staff.</p><p>• Collaborate with team members to ensure seamless case management and support.</p><p>• Utilize case management software and tools to maintain accurate and organized documentation.</p>
<p>Advance possibility with a rewarding role as a <strong>Chart Retrieval Specialist</strong> in South Plainfield, NJ. Join a dynamic team dedicated to supporting health plans and medical groups through efficient risk-adjustment services and data collection. As a <strong>Chart Retrieval Specialist</strong>, you’ll use your tech skills and attention to detail to make a direct impact in the healthcare industry. Whether you’re already experienced or new to risk adjustment, this <strong>Chart Retrieval Specialist</strong> position offers full support, hands-on experience, and meaningful fieldwork.</p><p><br></p><p>Responsibilities:</p><ul><li>Travel up to 60 miles one way to healthcare provider offices to retrieve electronic and paper medical charts.</li><li>Use company-provided equipment to scan and securely upload medical records.</li><li>Coordinate access to records with office staff while maintaining professionalism and HIPAA compliance.</li><li>Accurately document completed retrievals and submit records via a secure system.</li><li>Complete all work submissions and communication from home – no reporting to an office required.</li><li>Participate in two days of paid remote training to get up to speed on processes and tools.</li><li>Collaborate with Team Leads and fellow Chart Retrieval Specialists as needed.</li></ul>
<p>We are looking for a skilled Tax Preparer to join our team in San Ramon, California. This Contract to permanent position offers an excellent opportunity to work with an experienced tax team, handling diverse tax returns for individuals, businesses, trusts, and partnerships. The role provides a consistent Monday-Friday schedule and the potential for remote work after completing training.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Assist the tax team in preparing and reviewing complex individual and partnership tax returns.</p><p>• Manage tax filings for various entities, including individuals, businesses, trusts, and partnerships.</p><p>• Utilize Ultra Tax Software and Creative Solutions to ensure accurate and efficient tax preparation.</p><p>• Analyze financial information and ensure compliance with relevant tax laws and regulations.</p><p>• Build and maintain strong client relationships by delivering exceptional service and communication.</p><p>• Coordinate multiple tasks and projects while adhering to strict deadlines.</p><p>• Apply working knowledge of automated accounting systems to streamline processes.</p><p>• Conduct thorough follow-ups to ensure all tax-related matters are resolved promptly and effectively.</p><p>• Collaborate with team members to support the completion of over 1,000 tax returns during peak seasons.</p><p>• Provide clear and detail-oriented communication, both written and verbal, to clients and stakeholders.</p>
We are looking for a skilled Credit Analyst to join our team in Burbank, California. This role requires a proactive individual who can manage collections effectively, resolve payment discrepancies, and maintain strong relationships with internal and external stakeholders. If you have a keen eye for detail and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct collection calls and correspondence in a high-paced, goal-driven environment to ensure timely payments.<br>• Address customer inquiries related to collection matters and assist in resolving payment discrepancies.<br>• Take ownership of reducing delinquency balances for assigned accounts through effective communication and follow-up.<br>• Support the Accounts Receivable Department by performing additional tasks as needed.<br>• Collaborate with sales and senior management to expedite the collection process when necessary.<br>• Maintain clear and consistent communication with the sales team regarding customer accounts to ensure timely resolutions.
<p>We are looking for a detail-oriented and friendly Receptionist for our client New Orleans, Louisiana. This role is ideal for someone who excels in customer service and is skilled at managing front desk operations. You will play a key role in ensuring smooth communication and efficient administrative support. This is a short-term contact employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors by managing the front desk and buzzing in guests as needed.</p><p>• Handle incoming and outgoing mail, ensuring timely distribution.</p><p>• Operate multi-line phone systems to answer calls and direct inquiries appropriately.</p><p>• Perform clerical duties such as data entry and maintaining organized records.</p><p>• Coordinate email correspondence and respond promptly to inquiries.</p><p>• Schedule appointments and manage calendars to support efficient workflows.</p><p>• Utilize Microsoft Word and Outlook for basic document creation and communication tasks.</p>
<p>We are looking for a skilled Receptionist to join our team in Santa Clara, CA. This is a long-term contract position that requires an individual with excellent attention to detail, strong communication skills, and the ability to provide outstanding customer service. In this role, you will be the first point of contact for visitors and callers, ensuring smooth day-to-day operations at the front desk.</p><p><br></p><p>Responsibilities:</p><p>• Maintain a welcoming and attentive presence at the reception area, ensuring all visitors feel comfortable and attended to.</p><p>• Answer incoming calls, route them appropriately, and provide information as needed.</p><p>• Greet and assist guests, clients, and visitors upon arrival, including providing directions or escorting them to meeting locations.</p><p>• Ensure all visitors are properly signed in and follow security protocols during check-in and check-out processes.</p><p>• Assist with badge creation and access setup for visitors and contract staff.</p><p>• Coordinate meeting room bookings, ensuring rooms are prepared and equipped for scheduled meetings.</p><p>• Respond to inquiries with a courteous and helpful attitude, reflecting high standards of customer service.</p><p>• Support administrative tasks such as file management, printing, and internet browsing as required.</p><p>• Collaborate with team members to ensure seamless operations and communication.</p><p>• Maintain an appearance that reflects years of experience and aligns with the company’s standards.</p>
<p>We are looking for a skilled IT Project Manager to join our team in Torrance, CA, on a long-term contract basis. In this role, you will lead and coordinate projects for consumer applications with a focus on digital products, ensuring successful delivery through effective collaboration and communication. This position requires a proactive individual who excels at managing complex projects while fostering continuous improvement within teams.</p><p><br></p><p>Job Description</p><p>Daily Responsibilities</p><ul><li>Manage project plans, staff tasks, and progress reporting.</li><li>Track dependencies, risks, and issues.</li><li>Communicate project status to business and IT stakeholders.</li><li>Review, refine, and validate complex business requirements; prioritize backlog.</li><li>Collaborate with Solution Architects and Tech Leads on technical design.</li><li>Ensure quality through test planning and execution with QA teams.</li><li>Coordinate and lead stakeholder meetings; distribute meeting minutes.</li><li>Create presentations and communication materials for various stakeholders.</li><li>Manage release and post-launch activities; support production systems.</li><li>Monitor team performance and provide feedback; ensure transparency.</li><li>Empower delivery teams and Product Owners in task/story definition.</li><li>Facilitate continuous improvement through retrospectives and data-driven insights.</li><li>Maintain team data and project collateral to align with evolving business needs.</li></ul><p>Project Focus</p><ul><li>Drive Agile practices for customer-facing digital products.</li><li>Collaborate with IT associates, consultants, and vendors to define goals, backlogs, and roadmaps.</li><li>Manage medium to large, moderately to highly complex projects.</li><li>Ensure timely, budget-conscious, high-quality project delivery.</li><li>Assemble project plans, assign tasks, monitor progress, and escalate issues as needed.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in Torrance, California. This is a long-term contract position where you will play a vital role in supporting a large-scale Windows 10 to Windows 11 upgrade for approximately 600 users across multiple time zones. The ideal candidate will bring both technical expertise and exceptional communication skills to ensure seamless collaboration and user satisfaction.<br><br>Responsibilities:<br>• Provide hands-on support for the Windows 10 to Windows 11 upgrade project, ensuring smooth transitions for approximately 600 users.<br>• Collaborate with end users across various time zones to resolve issues and provide timely updates.<br>• Configure and troubleshoot desktop hardware, ensuring optimal performance during and after the upgrade.<br>• Utilize Active Directory for user account management and access control.<br>• Perform desktop imaging and software installations to meet organizational standards.<br>• Monitor and address technical concerns related to PC workstations, ensuring minimal downtime.<br>• Maintain clear and effective communication with team members and stakeholders throughout the project.<br>• Document processes, configurations, and resolutions for future reference and knowledge sharing.<br>• Ensure compliance with company policies and procedures during all support activities.<br>• Deliver excellent customer service while addressing user inquiries and technical challenges.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. This role involves assisting customers with scheduling COVID-19 vaccine appointments and providing accurate information in a meticulous and empathetic manner. As a long-term contract position, it offers an opportunity to make a meaningful impact while honing your customer service skills.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring accuracy and efficiency.<br>• Provide clear and accurate information to customers regarding appointment processes and guidelines.<br>• Maintain strict confidentiality of customer data and sensitive information.<br>• Offer feedback to management regarding service challenges or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned to ensure satisfaction and resolution.<br>• Accurately input customer data and appointment details into the system.<br>• Stay updated on current policies and procedures to provide the most reliable assistance.<br>• Collaborate with team members to ensure seamless customer service delivery.
<p>This role supports the daily operations of an established Information Security Program, focusing on compliance, risk identification, vulnerability remediation, and strengthening security controls. The analyst will lead security-focused initiatives and collaborate across departments to enhance the organization’s overall security posture.</p><p>Key Responsibilities:</p><ul><li>Analyze security alerts from SIEM, EDR, and other tools to identify threats and escalate incidents.</li><li>Investigate phishing attempts and coordinate remediation efforts.</li><li>Conduct threat intelligence analysis and proactive threat hunting.</li><li>Collaborate with IT, Fraud, and Risk teams to improve security practices.</li><li>Support vulnerability management and remediation efforts.</li><li>Contribute to the development and refinement of security policies and procedures.</li><li>Evaluate security controls against internal standards and regulatory frameworks (e.g., GLBA, FFIEC, PCI-DSS, NIST CSF).</li><li>Act as a subject matter expert for one or more security applications.</li><li>Participate in third-party assessments and internal projects to ensure security requirements are met.</li><li>Provide technical expertise to strengthen the Information Security Program.</li></ul><p>Collaboration & Communication:</p><ul><li>Work with technical and non-technical stakeholders to explain security concepts and manage risks.</li><li>Engage in incident response efforts with IT and business teams.</li><li>Promote security awareness across departments.</li><li>Coordinate with vendors and third parties for tool management and risk evaluations.</li></ul><p>Decision-Making:</p><ul><li>Exercise analytical judgment and problem-solving in daily operations.</li><li>Escalate complex or strategic decisions to management.</li></ul><p>Required Experience & Skills:</p><ul><li>Bachelor’s degree in Information Security, Computer Science, or related field; or equivalent experience.</li><li>Minimum 3 years in IT, InfoSec, Audit, Risk, or Compliance (related fields like law enforcement or finance may be considered).</li><li>Proficiency in Microsoft Windows and Office applications.</li><li>Experience in regulated environments; knowledge of financial industry frameworks preferred.</li><li>Subject matter expertise in at least one InfoSec domain (e.g., SIEM, endpoint protection, risk analysis).</li><li>Understanding of system hardening, patching, malware defense, networking fundamentals.</li><li>Strong communication skills for audit and compliance interactions.</li><li>Foundational security certifications preferred (e.g., Security+, CySA+, CISA, CISM).</li></ul><p><br></p>
We are looking for an experienced Human Resources (HR) Manager to lead and oversee key HR functions, including recruitment, employee relations, and payroll management. This role involves fostering a positive workplace culture, ensuring compliance with policies, and driving employee engagement initiatives. Based in Irving, Texas, this position requires an independent and strategic leader with exceptional communication skills.<br><br>Responsibilities:<br>• Manage the full recruitment cycle, from sourcing candidates to onboarding new hires, ensuring a seamless hiring process.<br>• Oversee payroll operations for both hourly and salaried employees, maintaining accuracy and timeliness for a workforce of nearly 300 employees.<br>• Develop and implement HR policies and procedures to align with organizational goals and compliance standards.<br>• Lead efforts to enhance employee engagement and workplace culture, fostering a positive and productive environment.<br>• Provide guidance and support on employee relations issues, addressing concerns and resolving conflicts effectively.<br>• Supervise and mentor a team of three direct reports, including payroll, HR assistant, and administrative staff.<br>• Collaborate on strategic HR initiatives and offer insights to support long-term organizational growth.<br>• Ensure compliance with local, state, and federal labor laws and regulations.<br>• Manage and optimize HR information systems, including implementation and upgrades as needed.<br>• Act as a key advisor to leadership, delivering strategic recommendations and fostering open communication.
