<p>We are looking for a Communication Specialist to support a major customer-facing communications effort within the retail industry. This Long-term Contract position will focus on shaping clear, compelling messaging that helps guide customers through an important payment platform transition over the course of a year. The ideal candidate brings strong planning and writing capabilities, along with the ability to coordinate effectively across multiple partner teams and business functions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a comprehensive communications roadmap that supports a large-scale payment platform initiative and keeps activities on schedule.</p><p>• Create customer-facing and internal communication content that delivers clear, consistent messaging across multiple channels.</p><p>• Build and manage editorial calendars to organize messaging timelines, campaign milestones, and content delivery priorities.</p><p>• Partner with cross-functional stakeholders, including marketing technology, payments teams, and external business groups, to align communication strategy and execution.</p><p>• Support awareness and adoption efforts designed to help a high-volume customer base transition to a new payment provider within defined timelines.</p><p>• Coordinate messaging across involved organizations to ensure brand consistency, clarity, and a unified customer experience.</p><p>• Review communication performance and stakeholder feedback to refine messaging approaches and improve engagement outcomes.</p><p>• Contribute to project-related communication planning for platform consolidation activities as business needs evolve.</p>
<p>We are seeking a highly skilled <strong>Microsoft Word Template Specialist</strong> to support the development of sophisticated, branded document templates used across client-facing projects. This role is ideal for someone who combines a strong design eye with deep technical expertise in Microsoft Word.</p><p><br></p><p>Rather than creating document content, you will build the framework behind complex proposal and report templates, ensuring they are visually polished, highly functional, and easy for end users of all experience levels to navigate.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Design and develop branded Microsoft Word templates for proposals, reports, engagement letters, and other business documents</li><li>Build and program Word themes, styles, color palettes, fonts, headers, footers, and automated tables of contents</li><li>Create polished template elements including cover pages, cover letters, content layouts, and example tables</li><li>Configure templates for usability, consistency, and scalability across thousands of documents</li><li>Apply advanced Microsoft Word functionality including styles, fields, section breaks, macros, and document automation where appropriate</li><li>Collaborate with internal stakeholders to understand template requirements and incorporate branding standards</li><li>Work with content libraries to ensure graphics, photography, and reusable assets are integrated into templates</li><li>Update and refine templates as branding and business needs evolve</li></ul><p><br></p>
<p><strong>Location:</strong> Downtown Baltimore, MD (Hybrid)</p><p><strong>Duration:</strong> Approximately 4 Months (Mid-July through Mid-November)</p><p><strong>Employment Type:</strong> Contract</p><p><br></p><p>We are seeking an experienced <strong>Interim Communications & Marketing Manager</strong> to provide leadership and operational support during a temporary leave coverage assignment. This contract role will oversee day-to-day marketing and communications activities, collaborate across multiple teams, and ensure continuity of campaigns, content, events, reporting, and communication initiatives throughout the engagement. </p><p>Key Responsibilities</p><p><br></p><ul><li>Lead day-to-day communications and marketing operations.</li><li>Provide guidance and support to communications, content, and marketing team members.</li><li>Manage editorial calendars, content planning, and project priorities.</li><li>Review, edit, and approve marketing and communication materials for quality, accuracy, and consistency.</li><li>Oversee recurring communications, including newsletters, email campaigns, and digital content.</li><li>Support conference and event marketing efforts, including promotional activities, lead follow-up, and logistics coordination.</li><li>Review and support paid advertising initiatives and campaign execution.</li><li>Prepare and analyze marketing performance reports, registrations, leads, conversions, and campaign activity.</li><li>Collaborate with cross-functional stakeholders to support content development, presentations, surveys, website updates, and special projects.</li><li>Ensure seamless communication and coordination across marketing, events, and creative teams.</li></ul><p><br></p>
<p>We are looking for a Marketing Communication Specialist to support research-focused marketing and communications efforts in Seattle, Washington. In this role, you will work closely with research teams to turn complex findings into clear, effective messages for internal and external audiences. This is a long-term contract position offering regular hours over a 9-month engagement, with an on-site presence required two days per week. The ideal candidate brings strong writing, planning, and cross-functional collaboration skills to help elevate the visibility and impact of research initiatives.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Develop and execute communications plans to amplify research</li><li>Create both internal (program launches, announcements) and external communications</li><li>Build marketing and communication briefs</li><li>Translate complex scientific/research content into clear messaging (health/scientific writing experience is a plus)</li><li>Collaborate cross-functionally with marketing and creative teams</li></ul>
We are looking for a Marketing Specialist to support a variety of brand, content, and promotional initiatives for a Long-term Contract position based in Lakeville, Minnesota. This role will contribute to digital outreach, sales enablement materials, event support, and written communications while helping ensure a consistent and well-organized brand presence across customer-facing channels. The ideal candidate brings strong marketing coordination skills, creative content experience, and the ability to manage multiple projects in a fast-paced environment.<br><br>Responsibilities:<br>• Ensure messaging, visuals, and promotional materials align with established brand standards across all external communications.<br>• Refresh and maintain website content, coordinate social media activity, and assist with broader digital marketing efforts.<br>• Develop effective sales presentations, customer collateral, and marketing resources that support dealer and channel programs.<br>• Help plan and execute trade shows, customer events, meetings, and promotional activities to strengthen market engagement.<br>• Write, edit, and organize marketing content such as product updates, customer success stories, and company announcements.<br>• Capture, catalogue, and manage photos and video assets for use in campaigns, presentations, and other marketing materials.<br>• Partner with suppliers on joint marketing efforts and monitor campaign results to support performance tracking and reporting.
We are looking for a marketing specialist to join our team in Charlotte, North Carolina, in a contract-to-permanent capacity. This position will shape lifecycle marketing strategy, strengthen customer engagement across digital channels, and improve how prospects and members move through the customer journey. The role blends hands-on campaign execution with performance analysis, platform optimization, and close collaboration across marketing and customer-facing teams.<br><br>Responsibilities:<br>• Guide lifecycle marketing efforts by setting direction for customer engagement programs and helping the team achieve performance goals.<br>• Plan, launch, and refine multi-step campaigns that support acquisition, conversion, retention, and loyalty objectives.<br>• Expand lead generation and follow-up efforts through third-party platforms and digital channels to increase opportunities.<br>• Oversee digital communication tools such as live chat and customer-facing portals, ensuring a consistent and effective user experience.<br>• Improve operational efficiency by introducing automation, system connections, and streamlined workflows where appropriate.<br>• Track campaign and channel results, interpret performance data, and recommend adjustments that improve outcomes.<br>• Develop customer messaging, templates, and communication standards that align with brand expectations and encourage action.<br>• Partner with content and marketing stakeholders to create compelling outreach materials for members, prospects, and customers.<br>• Support loyalty-focused initiatives and ongoing member communications designed to strengthen long-term engagement.<br>• Identify process gaps, coaching opportunities, and best practices that elevate team effectiveness across digital touchpoints.
<p>We’re hiring a Social Media Specialist to support an enthusiast-driven brand by executing and managing social media campaigns across platforms like Instagram, Facebook, TikTok, YouTube, and more. This role is hands-on, fast-paced, and focused on both content activation and community engagement.</p><p><br></p><p>MUST BE ABLE TO WORK ONSITE 3 DAYS A WEEK IN OPELIKA, ALABAMA.</p><p><br></p><p>What You’ll Do</p><ul><li>Execute and manage social media campaigns tied to product launches and promotions</li><li>Track performance, analyze results, and share insights to improve engagement</li><li>Manage brand inboxes and engage with online communities, forums, and groups</li><li>Capture and publish real-time content in collaboration with marketing and creative teams</li><li>Represent the brand at select events and activations (as needed)</li></ul><p><br></p>
<p>Social Media Specialist (Contract) | Hybrid | Greenville, SC</p><p>We're seeking a <strong>Social Media Specialist</strong> to create engaging content, manage communities, and execute social media campaigns.</p><p>Responsibilities</p><ul><li>Create content for Instagram, TikTok, Facebook, LinkedIn, and X</li><li>Schedule and publish content</li><li>Monitor engagement and respond to community interactions</li><li>Track campaign performance</li><li>Identify social trends and content opportunities</li><li>Collaborate with marketing and creative teams</li></ul><p><br></p>
We are looking for a Social Media Specialist to join a manufacturing organization in Minneapolis, Minnesota in a contract-to-permanent capacity. This position will play a key role in shaping day-to-day social engagement, coordinating content delivery across multiple channels, and supporting campaign execution with both internal stakeholders and external partners. The ideal candidate brings a strong understanding of brand storytelling, audience interaction, and performance tracking to help strengthen the company’s social presence.<br><br>Responsibilities:<br>• Oversee the scheduling and publication of unpaid social posts across global platforms using social media management software such as Sprout Social or comparable tools.<br>• Track activity across social channels, respond to audience engagement in a timely manner, and route customer-related matters to the appropriate teams when needed.<br>• Organize editorial calendars and align campaign timing, messaging, and creative assets with cross-functional teams and agency partners.<br>• Contribute to influencer initiatives by helping coordinate deliverables, communications, and campaign execution.<br>• Assist with paid social efforts by supporting launch activities, monitoring progress, and helping maintain campaign organization.<br>• Compile and interpret social performance data to provide clear reporting and actionable insights for ongoing optimization.<br>• Help maintain consistency in brand voice and content quality across multiple social media channels and campaign touchpoints.
We are looking for a creative Social Media Specialist to support a healthcare organization in Orange, California. This Long-term Contract position will focus on shaping engaging digital content, strengthening online visibility, and helping communicate the organization’s mission to diverse audiences. The ideal candidate brings strong writing ability, sound judgment in public-facing messaging, and a thoughtful approach to brand voice across social platforms.<br><br>Responsibilities:<br>• Develop and publish social media content that reflects organizational priorities and resonates with target audiences.<br>• Write compelling copy for posts, captions, and campaign materials while maintaining a consistent and detail-oriented tone.<br>• Manage day-to-day activity across social channels, including scheduling content and monitoring engagement.<br>• Partner with internal teams to gather story ideas, promote initiatives, and align messaging with broader communication goals.<br>• Track performance metrics and use insights to refine content strategy and improve audience reach.<br>• Support public-facing communication efforts by helping craft messaging that strengthens brand awareness and community connection.
<p>We are looking for an Operations Specialist to support learners and program users by delivering responsive assistance across technical, administrative, and service-related needs. This is ideal for someone who enjoys helping people, managing details, and working in a fast-paced support environment. In this role, you will serve as an early point of contact for inquiries, help resolve platform-related concerns, and ensure requests are handled accurately and effectively.</p><p><br></p><p>Responsibilities:</p><p>• Assist students and platform users by troubleshooting access issues, answering service questions, and guiding them toward appropriate resources.</p><p>• Manage incoming requests through phone, email, and case management systems while ensuring timely follow-up and clear documentation.</p><p>• Review and complete administrative tasks tied to platform operations, including exception handling and support-related processing.</p><p>• Evaluate inquiries to determine next steps, escalating more complex benefit, education, or technical matters to the appropriate teams when needed.</p><p>• Maintain accurate records of interactions, updates, and resolutions within CRM and support tools such as Salesforce.</p><p>• Deliver attentive customer service in high-volume situations while balancing multiple priorities and maintaining attention to detail.</p><p>• Support operational consistency by following established procedures, meeting compliance expectations, and adapting to updated workflows as business needs change.</p>
<p>We are looking for a dependable Operations Specialist to support the day-to-day functioning of a loyal client in Charleston, South Carolina. This contract position plays an important role in keeping shared spaces organized, supplied, and ready for staff use while helping the operations team deliver smooth daily support across the campus. The ideal candidate brings strong organizational skills, a proactive mindset, and the ability to manage routine operational tasks with consistency and care.</p><p><br></p><p>Responsibilities:</p><p>• Monitor workrooms, break areas, and printing stations to confirm they remain clean, stocked, and ready for daily staff use.</p><p>• Track supply levels and communicate replenishment needs promptly to the Operations Manager.</p><p>• Organize and refill storage areas when new materials arrive so inventory remains accessible and orderly.</p><p>• Sort and deliver incoming mail and packages from the front office to staff members each day.</p><p>• Assist with the preparation, on-site support, and breakdown of events as directed by the Operations Manager.</p><p>• Provide flexible operational support for additional school-based priorities and team initiatives as needs arise.</p><p>• Contribute positively to a collaborative school culture by demonstrating professionalism, accountability, and respect in daily interactions.</p><p><br></p>
<p>We are looking for an Operations Specialist to support quality and compliance activities. This contract position will focus on reviewing customer-related cases, maintaining thorough documentation, and helping ensure operational records meet established quality standards. The role works closely with customer support and order management teams to resolve issues efficiently and uphold consistent case handling practices.</p><p><br></p><p>Responsibilities:</p><p>• Perform routine quality checks on customer complaint, inquiry, and service-related cases to confirm they are complete, accurate, and properly classified.</p><p>• Investigate case details and gather missing information by partnering with customer support teams to support timely and compliant resolution.</p><p>• Prepare and finalize required complaint records and supporting documentation in accordance with internal quality procedures.</p><p>• Oversee case workflows from creation through closure, ensuring all related materials are reviewed and properly maintained.</p><p>• Evaluate, upload, and approve documentation tied to complaints, returns, and quality events while maintaining strong record accuracy.</p><p>• Work with order management to address non-conformance matters and support the processing of related reports.</p><p>• Maintain organized records for customer issues, return authorizations, and quality events to support audit readiness and policy compliance.</p><p>• Monitor daily case activity and help drive consistent execution of quality assurance standards across operational processes</p>
<p><br></p><p><br></p><p>Applicants must be located in Nevada or Arizona</p><p>We are looking for a detail-oriented Release of Information Specialist to support health information operations in Henderson, Nevada. This Long-term Contract position focuses on processing medical record requests accurately, protecting patient confidentiality, and ensuring timely delivery of information in accordance with healthcare regulations. The ideal candidate is organized, service-focused, and comfortable working in a fast-paced HIM environment.</p><p><br></p><p>Responsibilities:</p><p>• Process incoming requests for medical records and related documentation while verifying authorization, identity, and release criteria before disclosure.</p><p>• Review patient information carefully to ensure all released records meet privacy standards, legal requirements, and organizational policies.</p><p>• Coordinate with clinical and administrative teams to gather, track, and deliver requested health information within established timelines.</p><p>• Maintain complete and accurate logs of disclosure activity, request status, and supporting documentation in designated systems.</p><p>• Respond professionally to questions from patients, providers, insurers, and other authorized parties regarding record release procedures.</p><p>• Identify incomplete, inaccurate, or noncompliant requests and follow up to obtain corrections before fulfilling them.</p><p>• Support daily HIM workflows by organizing documents, prioritizing urgent requests, and escalating sensitive issues when needed.</p>
<p>Benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>life insurance</li><li>401k</li><li>paid time off</li></ul><p>Responsibilities</p><ul><li>Collect, validate, and maintain accurate data across multiple systems and reports.</li><li>Enter, update, and reconcile data within SAP to ensure consistency and data integrity.</li><li>Develop, maintain, and enhance spreadsheets, dashboards, and reports using Microsoft Excel (including formulas, pivot tables, lookups, and data analysis tools).</li><li>Analyze large datasets to identify trends, discrepancies, and actionable insights.</li><li>Support operational and financial teams with recurring and ad hoc data requests.</li><li>Perform routine data quality checks and audits to ensure accuracy and completeness.</li><li>Document data processes, definitions, and reporting standards.</li></ul><p><br></p>
<p>We are seeking an experienced International Trade Specialist to support global import/export operations and ensure compliance with international trade regulations. This role will be responsible for managing trade compliance activities, tariff classifications, customs documentation, import/export transactions, and regulatory reporting. The ideal candidate will serve as a subject matter expert on trade regulations, tariffs, customs requirements, and global logistics while partnering cross-functionally to mitigate compliance risk and support business operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Determine product tariff and export classifications under U.S. and international trade rules, and maintain accurate classification data within company records.</p><p>• Review import and export documentation for completeness and accuracy to support timely customs clearance and regulatory reporting.</p><p>• Manage supplier outreach related to trade program participation and prepare certificates of origin and other required supporting documents.</p><p>• Coordinate cross-border movements of equipment and materials, ensuring each transaction meets legal and procedural requirements.</p><p>• Exercise independent judgment to investigate proposed shipments, confirm compliance, and halt activity when regulatory concerns are identified.</p><p>• Perform risk-based reviews of trade transactions, identify compliance gaps, and recommend corrective actions to reduce exposure.</p><p>• Conduct internal audits and assessments to evaluate adherence to import and export regulations and improve control effectiveness.</p><p>• Develop and deliver training, guidance, and compliance support to departments responsible for trade-related procedures and work instructions.</p><p>• Monitor regulatory developments, interpret changes in trade laws, and advise stakeholders on potential business impact.</p><p>• Contribute to special projects involving international trade operations, process improvement, and compliance initiatives.</p>
<p><strong>What You’ll Do</strong> </p><p>As a Broadcast Engineer, you'll help maintain and troubleshoot the essential systems that power our operations, from newsroom workstations to studio automation and transmission equipment. You’ll be a key player in ensuring our broadcasts are delivered on time and at the highest quality. </p><p><br></p><p><strong>Core Responsibilities</strong> </p><ul><li>Maintain and troubleshoot computers, servers, and broadcast-related systems </li><li>Support users across news, production, and business units with hardware/software issues </li><li>Ensure smooth transmission and operation of all live and recorded broadcasts </li><li>Perform preventative maintenance, equipment installations, and emergency repairs </li><li>Provide hands-on support during breaking news, severe weather, and system upgrades </li><li>Assist in engineering projects and station-wide technical initiatives </li><li>Maintain thorough documentation of system changes and problem resolution</li></ul>
<p><strong>Social Media Content Specialist</strong></p><p>Onsite | Austin, TX | Contract</p><p><br></p><p>We’re partnering with a fast-growing company at the center of Austin’s innovation ecosystem, to hire a Social Media Content Specialist. You’ll play a key role in translating complex ideas into engaging, high-performing content that captures attention and drives conversation. This is an opportunity to take full ownership of content creation while influencing how a growing brand shows up in the market.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Own end-to-end content creation, from ideation to publishing and performance tracking</li><li>Develop engaging, platform-specific content across LinkedIn, Instagram, TikTok, and X</li><li>Monitor and engage with audiences—responding to comments, DMs, and conversations in real time</li><li>Partner with marketing, design, and leadership to align content with campaigns and brand messaging</li><li>Build and maintain a content calendar aligned to business priorities and key initiatives</li><li>Stay on top of trends, platform changes, and emerging formats to keep content fresh and relevant</li><li>Analyze performance and optimize content based on engagement, reach, and conversion insights</li></ul>
We are looking for a skilled Contracts Specialist to join our team in Houston, Texas. In this role, you will play a pivotal part in managing contractual agreements for subsea projects, ensuring compliance and supporting project delivery. This position offers opportunities for growth within contracts management and exposure to cross-functional collaboration.<br><br>Responsibilities:<br>• Oversee the initiation, review, and administration of contracts related to subsea projects.<br>• Provide expert advice to Project Managers on contractual matters and act as a reliable commercial partner.<br>• Monitor and manage key contractual obligations, including payment schedules, milestones, and change requests.<br>• Analyze contract terms to address risks, scope definitions, and commercial implications.<br>• Handle a variety of contracts, including new agreements and modifications to existing templates.<br>• Collaborate with internal teams, including legal, finance, and commercial departments, throughout the contract lifecycle.<br>• Facilitate warranty management and oversee contract close-out processes.<br>• Manage multiple projects simultaneously, supporting up to five Project Managers based on project scope and complexity.
<p>Robert Half is seeking a Communications Manager for a temporary contract opportunity with a mission-driven organization. This individual will play a key role in maintaining communications, marketing, branding, and digital engagement efforts while supporting ongoing organizational initiatives. This is an excellent opportunity for a communications detail oriented who can quickly integrate into a fast-paced environment, manage multiple priorities, and produce high-quality content across digital and print channels. The ideal candidate is a strong writer, skilled storyteller, and strategic communicator who can work independently while collaborating effectively with cross-functional teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create and manage content across digital and print channels, including website content, newsletters, marketing materials, and organizational communications.</li><li>Oversee website updates, email marketing, and social media platforms to maintain an engaging and consistent digital presence.</li><li>Support branding, marketing campaigns, events, and fundraising initiatives while ensuring consistency across all communications.</li><li>Draft press materials and help identify opportunities to increase organizational visibility through strategic communications.</li><li>Partner with internal stakeholders to manage multiple projects, prioritize deadlines, and deliver high-quality communications.</li></ul>
We are looking for a Call Center Specialist to join a Mortgage Services team in Irving, Texas. This Contract to Permanent opportunity is ideal for someone who thrives in a fast-paced call center, communicates with empathy and clarity, and wants to build a long-term career in mortgage and financial services. You will support customers with mortgage payment-related concerns, help resolve delinquency matters, and maintain accurate records while working fully on-site in a structured, high-volume environment.<br><br>Responsibilities:<br>• Manage a steady volume of inbound and outbound calls with customers regarding past-due mortgage accounts and payment resolution options.<br>• Respond to borrower questions with patience and clarity, delivering service that is detail-oriented, respectful, and solutions-focused.<br>• Record conversation details, account updates, and next steps accurately within company systems to support proper follow-up.<br>• Apply established regulatory, quality, and service guidelines in every customer interaction.<br>• Attend training sessions, coaching meetings, and performance reviews to strengthen product knowledge and call handling skills.<br>• Work closely within a structured on-site call center setting while meeting productivity and service expectations.<br>• Support department goals by following assigned schedules and participating in the required monthly Saturday rotation.<br>• Assist with mortgage loss mitigation and collections-related activities as directed by department procedures.
We are looking for a Call Center Specialist to join a mission-driven non-profit organization in New Orleans, Louisiana. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, communicates clearly, and can build confidence quickly through hands-on training. The person in this role will support callers with professionalism and empathy while managing information accurately in a fast-paced office setting.<br><br>Responsibilities:<br>• Respond to incoming calls and provide courteous, solution-focused service to individuals seeking assistance and program information.<br>• Guide callers through questions related to housing support programs, eligibility topics, and general service inquiries with accuracy and care.<br>• Record conversations, update customer details, and maintain organized documentation within customer service and office systems.<br>• Use Microsoft Word and Excel to complete routine administrative tasks, track information, and prepare basic records as needed.<br>• Escalate complex concerns to the appropriate team members while ensuring each interaction is handled promptly and professionally.<br>• Participate in structured training to learn program guidelines, call handling procedures, and service expectations for the role.<br>• Support daily call center operations by balancing a high volume of inbound requests with consistent attention to detail.
<p>We are looking for a Call Center Specialist to support a busy healthcare contact center in Omaha, Nebraska. This Contract opportunity is expected to begin as a three-month assignment covering a leave of absence, with potential for extension based on business needs. In this role, you will help patients navigate scheduling and service questions while delivering accurate, courteous support in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to a high volume of incoming and outgoing calls while providing attentive, patient-focused service and meeting established performance expectations.</p><p>• Coordinate appointments across multiple specialties and care locations by following scheduling guidelines and confirming accurate visit details.</p><p>• Gather, verify, and update patient demographic information to help maintain complete and accurate medical records.</p><p>• Assess caller concerns, ask clarifying questions, and use available resources to present practical solutions or next steps.</p><p>• Protect sensitive health information by following privacy standards and maintaining strict confidentiality in every interaction.</p><p>• Work closely with team members and other departments to resolve issues, support patient needs, and ensure smooth service delivery.</p><p>• Adapt quickly to changing priorities, deadlines, and call volume demands while maintaining attention to detail and service quality.</p>
<p>We are looking for a Call Center Specialist to support a manufacturing operation in Las Vegas, Nevada. This Contract to Hire position focuses on delivering responsive service to customers, coordinating order activity across teams, and keeping project details accurate from intake through post-order follow-up. The ideal candidate is organized, comfortable handling a high volume of requests, and confident working with internal partners and customer-facing systems.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate customer orders from initial request through completion, ensuring information is accurate, timely, and aligned with established order management procedures.</p><p>• Partner with sales, intake, and quoting teams to gather details, answer questions, and support project activity across multiple product categories, including participation in kickoff discussions.</p><p>• Maintain customer account records, open order tracking, and shared documentation so teams have current and reliable order status information.</p><p>• Request pricing support when needed, upload order data to customer portals, and process related administrative updates in internal systems.</p><p>• Monitor lead times, revise shipping schedules when necessary, and communicate changes promptly to customers and sales representatives.</p><p>• Perform stock availability checks, prepare ticket selections within required timelines, and send shipment notifications for direct-ship orders.</p><p>• Support collection activities by securing required payments or deposits for applicable orders.</p><p>• Handle post-order tasks and customer-specific requests while ensuring program requirements are followed for national accounts, hospitality, international, private label, and other designated customer groups.</p>
We are looking for a Call Center Specialist to support a mission-driven non-profit organization in Piedmont, South Carolina. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping donors, handling high-volume inbound calls, and resolving service-related concerns with professionalism and care. The person in this role will serve as a key point of contact for donor inquiries while delivering a positive and efficient customer experience.<br><br>Responsibilities:<br>• Respond to incoming calls from donors and provide courteous, solution-focused assistance.<br>• Investigate and resolve questions related to donor rewards, account concerns, and general support needs.<br>• Document call details accurately in customer service systems to maintain clear and complete records.<br>• Guide callers through issue resolution steps and escalate more complex concerns when appropriate.<br>• Use office and call center tools effectively to manage conversations, track interactions, and follow up as needed.<br>• Maintain a high standard of service by communicating clearly, listening carefully, and addressing donor needs promptly.