<p>We are seeking a strategic and detail-oriented Communications Specialist to develop and execute internal and external communications that strengthen brand reputation, employee engagement, and stakeholder relationships. This role partners cross-functionally to ensure clear, consistent messaging across all channels.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and implement internal and external communications plans</li><li>Draft press releases, executive communications, newsletters, and announcements</li><li>Manage company messaging across website, email, and social platforms</li><li>Support media relations efforts and coordinate PR initiatives</li><li>Ensure brand voice and messaging consistency across departments</li><li>Collaborate with leadership on crisis communication planning</li><li>Monitor communication effectiveness and provide performance insights</li></ul><p><br></p>
We are looking for a Communication Specialist to craft compelling and strategic content for diverse audiences. In this role, you will focus on creating impactful communications that support major initiatives and drive engagement. This is a Long-term Contract position based in Eden Prairie, Minnesota.<br><br>Responsibilities:<br>• Develop and execute communication strategies to support large-scale project initiatives.<br>• Collaborate with project teams and stakeholders to gather information and create relevant content.<br>• Produce engaging materials for internal and external audiences, ensuring alignment with project goals.<br>• Implement communication plans that promote excitement and user adoption of new technologies.<br>• Maintain a consistent tone and message across all communication channels.<br>• Partner with the Corporate Communications leader to ensure messaging aligns with organizational objectives.<br>• Monitor the effectiveness of communication efforts and make adjustments as needed.<br>• Write and edit high-quality materials, including announcements, newsletters, and other project-related content.<br>• Ensure timely delivery of communications to meet project timelines.<br>• Identify opportunities to enhance communication strategies and improve user engagement.
We are looking for a skilled Communication Specialist to join our team in Toledo, Ohio. In this contract role, you will play a vital part in shaping public and media relations, managing communication strategies, and supporting advocacy efforts across departments. This position offers an excellent opportunity for an individual with a strong background in corporate communications and public relations to contribute to impactful projects.<br><br>Responsibilities:<br>• Create and edit press releases, talking points, and other key communication materials.<br>• Monitor social media platforms and ensure timely posting of engaging content.<br>• Coordinate and oversee public and media relations initiatives to enhance brand visibility.<br>• Manage communication projects from planning to implementation, ensuring alignment with organizational goals.<br>• Collaborate with various departments to amplify advocacy efforts and provide communication support.<br>• Advise management on public relations issues, including potential emergencies and crisis situations.<br>• Develop strategic communication plans and materials to support fundraising and grant-related activities.<br>• Provide guidance on communication best practices to staff members and advocates.<br>• Assist with additional tasks as assigned by executive leadership to support organizational objectives.
We are looking for a talented Communications Specialist to join our team on a long-term contract basis in Detroit, Michigan. This role requires a versatile and detail-oriented individual who can manage various aspects of communications, including social media, website updates, and content creation. The ideal candidate will have a passion for storytelling and the ability to collaborate across teams to effectively communicate the impact of programs and initiatives.<br><br>Responsibilities:<br>• Develop and edit engaging content for social media, newsletters, and blog posts.<br>• Assist in media buying and create compelling marketing collateral in alignment with campaign goals.<br>• Maintain and organize lists, reports, and communication materials to ensure accurate records.<br>• Provide on-site event support, including logistical coordination and content creation.<br>• Coordinate photography and videography requests, ensuring high-quality visual assets.<br>• Update and maintain the organization’s website to reflect current initiatives and information.<br>• Monitor media coverage and assist with public relations efforts to enhance visibility.<br>• Track metrics related to communication efforts, compiling reports across platforms such as social media, websites, and newsletters.<br>• Collaborate with graphic designers to develop visually appealing and consistent campaign materials.<br>• Support internal communication needs and assist with workforce data and budget monitoring.
<p>Robert Half is partnering with a non-profit organization in the recruiting for a Communications Specialist to join their team. This role is ideal for someone with a passion for crafting engaging content and driving strategic marketing initiatives. As a key contributor, you will focus on developing, editing, and managing content that enhances brand visibility and fosters audience engagement.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop and implement content strategies to enhance brand awareness and audience engagement.</p><p>• Edit and refine marketing materials to ensure accuracy, clarity, and alignment with branding standards.</p><p>• Collaborate with cross-functional teams to create compelling editorial content for various platforms.</p><p>• Manage the production and distribution of marketing assets across digital and print channels.</p><p>• Optimize content for search engine visibility and audience reach.</p><p>• Conduct market research to identify trends and inform content creation strategies.</p><p>• Ensure all marketing content adheres to established guidelines and brand tone.</p><p>• Monitor performance metrics to assess the effectiveness of content and campaigns.</p><p>• Coordinate community marketing initiatives to build strong connections with target audiences.</p><p>• Stay updated on industry best practices and emerging content marketing techniques.</p>
We are looking for a Communication Specialist to join our team on a contract basis in New York, New York. This role involves supporting a high-profile event that features extensive programming, multiple speakers, and evening galas in a dynamic and fast-paced environment. The ideal candidate will excel in written communication, exhibit strong organizational skills, and thrive in collaborative settings.<br><br>Responsibilities:<br>• Prepare and manage a wide range of event materials, including memos, biographies, briefings, and talking points.<br>• Coordinate logistical and administrative details, such as session preparation, documentation, and material distribution.<br>• Ensure the seamless execution of programs by maintaining accuracy across multiple workstreams.<br>• Organize and maintain event-related assets and documentation for easy access and reference.<br>• Collaborate effectively with internal stakeholders to ensure all event preparations are completed on time.<br>• Support the planning and execution of evening galas and other high-visibility sessions.<br>• Adapt quickly to the fast-paced environment and address last-minute changes or challenges as they arise.<br>• Provide clear communication and updates to team members throughout the event preparation process.<br>• Monitor event timelines and ensure all deliverables are met according to schedule.
We are looking for a skilled Marketing and Communications Manager to oversee the development and implementation of marketing strategies for our program in Houston, Texas. This long-term contract position requires a detail-oriented individual who can manage promotional materials, media relations, and digital campaigns while ensuring brand consistency and impactful communication. The ideal candidate will bring creativity and strategic thinking to elevate the program's visibility and engagement.<br><br>Responsibilities:<br>• Develop and design marketing materials such as brochures, newsletters, annual reports, and other promotional content to support program visibility.<br>• Oversee the creation, maintenance, and updates to program websites to ensure accurate and engaging digital presence.<br>• Coordinate graphic design, printing, and publication services by managing vendors and external partners effectively.<br>• Write and distribute press releases and news updates to enhance media coverage and program awareness.<br>• Build and nurture positive relationships with media organizations and collaborate with the university's media relations team.<br>• Plan and execute advertising, marketing initiatives, and promotional strategies for events and special programs.<br>• Participate in strategic planning sessions to align marketing goals with the program's objectives.<br>• Create, edit, and refine content for articles, speeches, and other communication projects as required.<br>• Manage digital campaigns and promotional events to boost program visibility and engagement.
We are looking for a skilled Marketing Specialist to join our team on a contract basis in New York, New York. In this role, you will focus on developing impactful communication strategies and creating compelling content that aligns with corporate goals. This position requires expertise in copywriting and corporate communications, as well as proficiency in digital platforms such as YouTube.<br><br>Responsibilities:<br>• Develop and implement effective communication plans to support company initiatives.<br>• Craft engaging and persuasive copy for various corporate materials, including internal and external communications.<br>• Manage internal communications strategies to ensure alignment across teams and departments.<br>• Create structured query reports to analyze communication effectiveness and provide actionable insights.<br>• Oversee and optimize YouTube channels, ensuring content is aligned with branding and audience expectations.<br>• Collaborate with cross-functional teams to ensure consistency in messaging and tone.<br>• Monitor and evaluate the success of communication campaigns, adjusting strategies as needed.<br>• Research and recommend innovative approaches to enhance communication efforts.<br>• Provide regular updates and reports to stakeholders on campaign performance and insights.
We are looking for a Marketing Communications Coordinator to join our team in Houston, Texas. In this role, you will play a pivotal part in managing and supporting a variety of marketing initiatives that enhance brand visibility and promote our services. This is a long-term contract position that offers a mix of in-office and remote work opportunities, along with competitive benefits.<br><br>Responsibilities:<br>• Plan, execute, and track marketing campaigns in collaboration with internal stakeholders, ensuring they align with organizational goals.<br>• Create, schedule, and manage content for organic social media platforms, while monitoring engagement metrics to optimize performance.<br>• Organize and coordinate events, trade shows, and partnership initiatives, including pre-event logistics and post-event follow-up.<br>• Conduct market research and competitor analysis to identify trends and opportunities for growth.<br>• Maintain and update content templates across platforms such as PowerPoint, Canva, and SharePoint to support both internal and external communications.<br>• Oversee creative production workflows and ensure timely delivery of marketing assets.<br>• Provide support for customer-facing digital platforms, including e-commerce and compliance software, ensuring a seamless user experience.<br>• Collaborate with cross-functional teams and external vendors to deliver high-quality marketing initiatives.<br>• Assist with additional marketing and communications tasks as needed to support team objectives.
We are looking for an experienced Marketing/Communications Manager to lead dynamic marketing strategies and enhance brand visibility. This role requires a creative, detail-oriented individual with expertise in crafting compelling campaigns, managing communication channels, and driving audience engagement. Join us in Plymouth Meeting, Pennsylvania, to make an impact with your innovative ideas and leadership skills.<br><br>Responsibilities:<br>• Develop and implement marketing campaigns across various channels, including email, social media, and digital platforms.<br>• Oversee the creation and distribution of engaging content tailored to target audiences.<br>• Manage social media accounts, ensuring consistent branding and audience growth.<br>• Collaborate with internal teams to align marketing strategies with business objectives.<br>• Analyze campaign performance and provide insights to improve future initiatives.<br>• Create and edit compelling copy for advertisements, newsletters, and other marketing materials.<br>• Lead the planning and execution of communication strategies to enhance brand reputation.<br>• Stay updated on industry trends and incorporate best practices into marketing efforts.<br>• Build and maintain relationships with stakeholders and external partners.<br>• Coordinate with designers and other team members to produce high-quality marketing assets.
<p>We are looking for a dynamic and detail-oriented Operations Specialist to join our team in Metairie, Louisiana. This role is a short-term contract to permanent position, offering an exciting opportunity to contribute to key operations within the transport industry. The ideal candidate will provide essential support across sales, marketing, and logistics, ensuring smooth coordination between teams and delivering exceptional service to customers.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and format proposals and quotes using Salesforce, ensuring accuracy and timely submission.</p><p>• Follow up on outstanding proposals, collaborating with Territory Sales Managers and customers to drive progress.</p><p>• Maintain detailed records of outreach efforts and update sales documentation as needed.</p><p>• Provide backup support to the Logistics Coordinator, assisting with logistics operations and tasks.</p><p>• Contribute to marketing initiatives by managing print and digital advertisements, updating website content, and enhancing the company's LinkedIn presence.</p><p>• Organize and execute event logistics for tradeshows, customer events, and internal appreciation gatherings.</p><p>• Assist in updating company brochures and coordinating marketing campaigns to align with organizational goals.</p><p>• Support the planning and execution of travel arrangements and company-wide events.</p><p>• Collaborate with cross-functional teams to ensure seamless communication and operational efficiency.</p><p>• Monitor and maintain company databases, ensuring data integrity and accessibility.</p>
<p>We are seeking a detail‑oriented <strong>HR Specialist</strong> to support our growing HR operations. This role will focus on employee relations, onboarding, benefits support, and HR process coordination. The ideal candidate is organized, proactive, and experienced using <strong>Asana</strong> to manage workflows, tasks, and cross‑department communication.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support day‑to‑day HR operations including onboarding, offboarding, employee records, and HRIS updates.</li><li>Assist with employee relations matters by gathering documentation, tracking follow‑ups, and maintaining confidential files.</li><li>Coordinate benefits processes such as open enrollment, leave tracking (FMLA, ADA, etc.), and employee inquiries.</li><li>Manage HR projects and tasks in <strong>Asana</strong>, ensuring timelines, workflows, and stakeholders are aligned.</li><li>Maintain accuracy of employee data and support reporting needs.</li><li>Provide administrative support to the HR team, including scheduling, communication drafting, and compliance tracking.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and highly organized Accounts Payable Specialist to support our finance team. In this role, you will be responsible for ensuring accurate and efficient processing of financial transactions and maintaining compliance with company policies.</p><p>Primary Responsibilities:</p><ul><li>Accurately and promptly execute daily accounts payable processes and controls, ensuring adherence to company policies</li><li>Enter and manage accounts payable data on a regular basis</li><li>Review and reconcile invoices, resolving any discrepancies</li><li>Perform three-way matching of invoices to ensure completeness and accuracy</li><li>Maintain and review vendor files for accuracy and compliance</li><li>Issue checks that correspond with the correct invoices and manage the cash disbursement process</li><li>Communicate with vendors, respond to inquiries, and resolve invoice issues</li><li>Process, audit, and verify expense reports against company guidelines</li><li>Assist with month-end closing and related financial procedures</li><li>Collaborate with internal teams and participate in meetings or projects as needed</li></ul><p><br></p>
<p>We are looking for a dedicated Housing Specialist to join our team in New Orleans, Louisiana. This short-term contract to permanent position focuses on providing administrative support to the IT Department within a non-profit organization. The role is integral to ensuring smooth technical operations and effective communication across various projects and initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate IT procurement by managing purchase requests, coordinating vendor communication, tracking orders, and ensuring compliance with organizational policies.</p><p>• Support IT project initiatives by assisting the IT Director and collaborating with internal managers to organize resources, track deliverables, and maintain documentation.</p><p>• Update and maintain the agency’s WordPress website by posting IT-related content and ensuring consistent, detail-oriented online representation.</p><p>• Monitor and manage IT service tickets, ensuring timely resolution and clear communication with staff throughout the process.</p><p>• Serve as the primary point of contact between the IT department and agency staff, fostering detail-oriented and efficient communication.</p><p>• Perform administrative tasks such as creating documents, spreadsheets, and correspondence using Microsoft Office tools.</p><p>• Coordinate schedules and appointments to support IT departmental operations and project timelines.</p><p>• Provide customer service excellence by addressing inquiries and maintaining a high standard of support.</p><p>• Assist with vendor communications and project documentation for initiatives like electronic documentation and camera systems projects.</p>
<p><em>Robert Half is currently seeking a highly skilled and motivated Data Entry Specialist who is looking to start their career with us! As a Data Entry Specialist, you will play a critical role in maintaining our database by entering new and updated customer and account information.</em></p><p>RESPONSIBILITIES:</p><ul><li>Entering customer and account data from paper and electronic source files into the database.</li><li>Reviewing data to ensure that it is accurate, complete, and that proper procedures were followed.</li><li>Performing regular backups to ensure data preservation.</li><li>Responding promptly to company queries.</li><li>Carrying out administrative tasks, such as document file maintenance.</li><li>Attend and complete training sessions to grow knowledge on job functions.</li></ul><p><br></p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>At Robert Half, we connect dedicated professionals with organizations focused on building strong client relationships and business success. Our client is seeking an Account Coordinator to support account management activities, facilitate communications, and ensure client satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a point of contact for client inquiries and requests</li><li>Assist in managing client accounts and ensuring quality service delivery</li><li>Prepare presentations, client reports, and meeting materials</li><li>Coordinate internal resources to support account initiatives</li><li>Track project timelines and deliverables, ensuring deadlines are met</li><li>Support billing and invoicing by maintaining accurate records</li><li>Contribute to process improvements and team efficiency</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Mansfield, Texas. This is a Contract to permanent position offering an opportunity to work in a fast-paced environment within the wholesale distribution industry. The ideal candidate will excel in managing high-volume invoices while maintaining accuracy and efficiency in their work.<br><br>Responsibilities:<br>• Process and review expense-related accounts payable tasks with precision and attention to detail.<br>• Utilize Oracle or similar accounting software to ensure accurate data entry and coding.<br>• Perform thorough checks to maintain data accuracy and resolve discrepancies promptly.<br>• Manage high volumes of invoices efficiently while adhering to deadlines.<br>• Collaborate effectively with team members to ensure smooth workflow and coordination.<br>• Conduct account coding and invoice processing with accuracy.<br>• Prepare and execute check runs in accordance with company procedures.<br>• Handle and reconcile expense reports in a timely manner.<br>• Maintain organized records and documentation for audit and reporting purposes.<br>• Work on-site Monday through Friday to ensure seamless operations.
We are looking for a skilled Accounts Receivable Specialist to join our team on a contract basis in Wilder, Kentucky. This position will focus on managing accounts receivable tasks while also providing secondary support for accounts payable functions. As part of a dynamic manufacturing environment, you will play a key role in ensuring smooth financial operations during this 3-month assignment.<br><br>Responsibilities:<br>• Process and post customer payments accurately into the accounting system.<br>• Prepare and submit invoices through various customer portals.<br>• Assist with collections on outstanding invoices to ensure timely payments.<br>• Support compliance efforts related to sales tax implementation.<br>• Record and process vendor invoices and purchase orders as needed.<br>• Collaborate with credit card holders to ensure proper expense coding.<br>• Maintain organized and accurate financial records.<br>• Communicate effectively with internal and external stakeholders to resolve payment discrepancies.<br>• Contribute to the overall efficiency of the accounting team by managing workload priorities.
Position Summary<br><br>The Accounts Receivable Specialist oversees all aspects of accounts receivable workflows, including timely and accurate application of cash, account reconciliations, credit handling, and collection activities. This position requires strong communication, analytical, and organizational abilities to maintain efficient AR processes and foster effective cooperation with both internal teams and external contacts.<br><br>Key Responsibilities<br><br>Payment Processing and Account Updates<br><br>Apply incoming payments and record daily receipts for designated accounts with a high degree of accuracy and timeliness.<br>Create and post manual payment entries as required.<br>Reconcile customer account activity, promptly identifying and addressing discrepancies or posting errors.<br>Dispute Resolution and Account Adjustments<br><br>Partner with cross-functional teams, including contract administration and rebate analysts, to research and resolve AR issues with vendors or customers.<br>Investigate and resolve deductions, credits, debits, and other billing inconsistencies.<br>Track outstanding AR balances by supplier or customer, ensuring disputes and exceptions are resolved efficiently.<br>Collections and AR Reporting<br><br>Initiate follow-up strategies for overdue accounts, using email and phone communication to recover outstanding balances.<br>Maintain and analyze a weekly aging report to monitor delinquent invoices, documenting collection efforts and resolutions.<br>Supply trade references upon request and keep comprehensive records supporting all AR-related transactions.<br>Team Support and Communication<br><br>Provide support coverage for other AR associates as needed.<br>Manage remittance information received through the shared AR email inbox.<br>Update the AR supervisor regarding unresolved issues, escalating matters when appropriate.<br>Other Functions<br><br>Adhere to established procedures to achieve accuracy and productivity targets.<br>Assist in uploading supporting documents into the document management system.<br>Supervision<br><br>Reports to: Accounts Receivable Manager or equivalent role.<br>Interaction<br><br>Internal: Collaborate with professionals in finance, sales, and category management; occasional contact with other departments.<br>External: Communicate with customers, suppliers, and business partners as necessary.<br>Additional Duties<br><br>Participate in special projects and departmental initiatives as assigned.<br>Qualifications<br><br>Associate or bachelor’s degree, or equivalent combination of education and work experience.<br>Preferably five or more years’ experience in accounts receivable roles.<br>Familiarity with Microsoft Dynamics 365 (or similar large-scale ERP software).<br>Skilled in Microsoft Office applications (Excel, Word, Outlook).<br>Strong attention to detail, follow-up, and organizational skills.<br>Excellent verbal and written communication and customer service capabilities.
<p>The Accounts Receivable Specialist is responsible for managing the full lifecycle of customer receivables for a distribution-focused business. The role includes B2B collections, billing and invoicing, cash application, and account reconciliation. The specialist will work closely with sales, operations, and customer service teams to ensure accurate billing, timely collections, and strong customer relationships. This position requires daily use of Microsoft Dynamics 365 for financial transactions, reporting, and account maintenance.</p><p><br></p><p>Key Responsibilities</p><p><strong>Billing & Invoicing</strong></p><ul><li>Prepare, review, and issue customer invoices in Microsoft Dynamics 365 based on shipment data, purchase orders, and contract terms.</li><li>Validate pricing, quantities, freight charges, and tax calculations prior to invoice release.</li><li>Maintain accurate billing schedules for recurring or contract-based customers.</li><li>Resolve billing discrepancies by coordinating with sales, logistics, and warehouse teams.</li><li>Ensure all invoices comply with company policies and customer requirements (EDI, portals, special formats, etc.).</li></ul><p><strong>B2B Collections</strong></p><ul><li>Manage a portfolio of business accounts and perform proactive outreach to ensure timely payment.</li><li>Conduct collection calls, send follow-up communications, and negotiate payment arrangements when necessary.</li><li>Monitor aging reports and escalate delinquent accounts according to company policy.</li><li>Document all collection activities and customer communications in Microsoft Dynamics 365.</li><li>Collaborate with internal teams to resolve disputes, short-pays, and chargebacks.</li></ul><p><strong>Cash Application & Account Maintenance</strong></p><ul><li>Apply customer payments (ACH, wire, check, credit card) accurately and promptly in Microsoft Dynamics 365.</li><li>Reconcile customer accounts, research unapplied cash, and resolve discrepancies.</li><li>Maintain clean and accurate AR sub-ledgers and support month-end closing activities.</li><li>Prepare AR reports, aging summaries, and collection status updates for management.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with sales and customer service to address customer concerns impacting payment.</li><li>Support credit review processes by providing payment history and account insights.</li><li>Assist with audits, internal controls, and process improvement initiatives.</li></ul><p><br></p>
<p>The Accounts Receivable Specialist is responsible for managing the full lifecycle of customer receivables for a distribution-focused business. The role includes B2B collections, billing and invoicing, cash application, and account reconciliation. The specialist will work closely with sales, operations, and customer service teams to ensure accurate billing, timely collections, and strong customer relationships. This position requires daily use of Microsoft Dynamics 365 for financial transactions, reporting, and account maintenance.</p><p><br></p><p>Key Responsibilities</p><p><strong>Billing & Invoicing</strong></p><ul><li>Prepare, review, and issue customer invoices in Microsoft Dynamics 365 based on shipment data, purchase orders, and contract terms.</li><li>Validate pricing, quantities, freight charges, and tax calculations prior to invoice release.</li><li>Maintain accurate billing schedules for recurring or contract-based customers.</li><li>Resolve billing discrepancies by coordinating with sales, logistics, and warehouse teams.</li><li>Ensure all invoices comply with company policies and customer requirements (EDI, portals, special formats, etc.).</li></ul><p><strong>B2B Collections</strong></p><ul><li>Manage a portfolio of business accounts and perform proactive outreach to ensure timely payment.</li><li>Conduct collection calls, send follow-up communications, and negotiate payment arrangements when necessary.</li><li>Monitor aging reports and escalate delinquent accounts according to company policy.</li><li>Document all collection activities and customer communications in Microsoft Dynamics 365.</li><li>Collaborate with internal teams to resolve disputes, short-pays, and chargebacks.</li></ul><p><strong>Cash Application & Account Maintenance</strong></p><ul><li>Apply customer payments (ACH, wire, check, credit card) accurately and promptly in Microsoft Dynamics 365.</li><li>Reconcile customer accounts, research unapplied cash, and resolve discrepancies.</li><li>Maintain clean and accurate AR sub-ledgers and support month-end closing activities.</li><li>Prepare AR reports, aging summaries, and collection status updates for management.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with sales and customer service to address customer concerns impacting payment.</li><li>Support credit review processes by providing payment history and account insights.</li><li>Assist with audits, internal controls, and process improvement initiatives.</li></ul>
<p>The Accounts Receivable Specialist is responsible for managing the full lifecycle of customer receivables for a distribution-focused business. The role includes B2B collections, billing and invoicing, cash application, and account reconciliation. The specialist will work closely with sales, operations, and customer service teams to ensure accurate billing, timely collections, and strong customer relationships. This position requires daily use of Microsoft Dynamics 365 for financial transactions, reporting, and account maintenance.</p><p><br></p><p>Key Responsibilities</p><p><strong>Billing & Invoicing</strong></p><ul><li>Prepare, review, and issue customer invoices in Microsoft Dynamics 365 based on shipment data, purchase orders, and contract terms.</li><li>Validate pricing, quantities, freight charges, and tax calculations prior to invoice release.</li><li>Maintain accurate billing schedules for recurring or contract-based customers.</li><li>Resolve billing discrepancies by coordinating with sales, logistics, and warehouse teams.</li><li>Ensure all invoices comply with company policies and customer requirements (EDI, portals, special formats, etc.).</li></ul><p><strong>B2B Collections</strong></p><ul><li>Manage a portfolio of business accounts and perform proactive outreach to ensure timely payment.</li><li>Conduct collection calls, send follow-up communications, and negotiate payment arrangements when necessary.</li><li>Monitor aging reports and escalate delinquent accounts according to company policy.</li><li>Document all collection activities and customer communications in Microsoft Dynamics 365.</li><li>Collaborate with internal teams to resolve disputes, short-pays, and chargebacks.</li></ul><p><strong>Cash Application & Account Maintenance</strong></p><ul><li>Apply customer payments (ACH, wire, check, credit card) accurately and promptly in Microsoft Dynamics 365.</li><li>Reconcile customer accounts, research unapplied cash, and resolve discrepancies.</li><li>Maintain clean and accurate AR sub-ledgers and support month-end closing activities.</li><li>Prepare AR reports, aging summaries, and collection status updates for management.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with sales and customer service to address customer concerns impacting payment.</li><li>Support credit review processes by providing payment history and account insights.</li><li>Assist with audits, internal controls, and process improvement initiatives.</li></ul><p><br></p>
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction.<br><br>Responsibilities:<br>• Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication.<br>• Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details.<br>• Update and re-estimate contracts to reflect current labor rates and service needs.<br>• Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks.<br>• Resolve customer issues and secure agreement before renewal deadlines.<br>• Maintain an organized list of customers and track annual renewal dates.<br>• Identify opportunities to expand services or cross-sell products based on customer needs.<br>• Collaborate with internal teams to improve service delivery and address customer concerns.<br>• Provide regular updates during sales meetings regarding the status of renewals.<br>• Conduct in-person meetings with customers as required to strengthen relationships and address needs.
<p>We are looking for a skilled Telecommunications Specialist to join our team in New Haven County, Connecticut. In this long-term contract role, you will play a vital part in managing and enhancing telecommunications systems within a dynamic environment. The position offers opportunities to collaborate with stakeholders and ensure seamless communication technologies are implemented and maintained.</p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 support by troubleshooting telecommunications issues and assisting end users with technical challenges.</p><p>• Configure and provision telecommunications systems to meet organizational needs.</p><p>• Collaborate with business stakeholders to design and optimize call flow processes.</p><p>• Develop and implement system enhancements to improve functionality.</p><p>• Maintain and support the Genesys platform, ensuring efficient operation.</p><p>• Assist in the transition and integration of users into new telecommunications platforms.</p><p>• Monitor system performance and address any technical concerns proactively.</p><p>• Document processes and provide training to users on system functionalities.</p><p>• Ensure compliance with healthcare industry standards and protocols.</p>
