304 Results for Client Services Associate Jobs

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Customer Service Representative

Superior, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Superior, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul>
2026-10-14T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support high-volume outreach and account support activities for vendors and clients. This is a contract position focused on delivering detail-oriented service, confirming payment and account details, and helping customers complete enrollment and setup requirements. The ideal candidate is comfortable managing frequent phone interaction, maintaining accurate records, and coordinating with internal teams to resolve account-related questions efficiently. Responsibilities: • Place a large number of outbound calls each day to connect with vendors and clients and confirm key account and payment details. • Guide customers through payment methods, registration steps, and account expectations with clear and courteous communication. • Enter new information and update existing records in internal databases while maintaining a high level of accuracy. • Record conversations, status changes, and next steps so account activity is fully documented and easy to track. • Reconnect with customers when registrations are unfinished or required details are still missing. • Review account information for inconsistencies, investigate issues, and work directly with customers to correct discrepancies. • Partner with cross-functional teams to help move account requests forward and support timely issue resolution. • Consistently achieve performance expectations related to call volume, service quality, productivity, and customer experience.
2026-10-14T00:00:00Z

Customer Service Representative

Hauppauge, NY
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and help manage the full process from pricing requests to completed orders. This Long-term Contract position is based in Hauppauge, New York, and is ideal for someone who enjoys fast-paced customer support work and can quickly become comfortable with new software tools. The right candidate will combine strong communication skills with accuracy, responsiveness, and a service-focused approach to every customer touchpoint. Responsibilities: • Respond to inbound customer inquiries by phone and provide timely, attentive support. • Prepare pricing information for customers and convert approved quotes into completed sales orders. • Enter and update order details accurately in company systems while maintaining organized records. • Handle a mix of incoming and outgoing calls to support customer needs, follow up on requests, and confirm order information. • Use internal reference materials and process guides to complete quote-related tasks efficiently and correctly. • Learn new programs quickly and adapt to team workflows, tools, and customer service procedures. • Coordinate with internal teams as needed to resolve issues, clarify order details, and keep requests moving forward.
2026-10-14T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support a local government organization serving the local community. This Long-term Contract position is ideal for someone who can respond to public inquiries with accuracy and empathy while helping residents understand available services and processes. The role requires strong communication, sound judgment, and a commitment to delivering a positive experience across a wide range of constituent interactions. Responsibilities: • Respond to incoming questions from residents and stakeholders regarding public services, programs, and local policies through phone and other communication channels. • Guide community members through service requests and administrative procedures, helping them understand next steps and required documentation. • Coordinate with internal departments to gather accurate details and provide timely, well-informed answers to customer concerns. • Record interactions, updates, and service outcomes clearly to support consistent follow-up and high-quality service delivery. • Stay informed on current government offerings, initiatives, and procedural updates to ensure reliable information is shared with the public. • Handle both inbound and outbound customer communications in a courteous, solution-oriented manner that reflects public service standards.
2026-10-15T00:00:00Z

Customer Service Representative

Boise, ID
onsite
Temporary / Contract
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-10-02T00:00:00Z

Customer Service Representative

Fayetteville, AR
onsite
Temporary to Hire
15.2 - 17.6 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Arkansas. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced call center setting, and wants to build a long-term career with advancement potential. In this permanent, entry-level role, you will support clients by handling inquiries, documenting interactions accurately, and contributing to a structured onsite service environment. Responsibilities: • Respond to inbound customer calls and provide timely, courteous assistance for a wide range of client questions and concerns. • Record customer interactions thoroughly in the case management system to ensure accurate tracking and follow-up. • Maintain daily activity records that support productivity monitoring and highlight performance trends. • Place outbound calls when additional contact is needed to investigate issues and bring complex situations to resolution. • Support team-led initiatives such as testing activities and customer support projects as assigned by leadership. • Adjust quickly to updated procedures, service expectations, and operational guidelines while maintaining quality standards. • Manage multiple tasks efficiently in a high-volume environment while protecting confidential customer information. • Contribute to a dependable and focused workplace through consistent attendance, punctuality, and strong work habits.
2026-10-12T00:00:00Z

Customer Service Representative

Racine, WI
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels. Responsibilities: • Respond to incoming customer calls with professionalism and provide clear, helpful information. • Assist individuals with questions, concerns, and service requests while delivering a positive customer experience. • Enter orders and update customer details with accuracy and attention to detail. • Place outbound calls as needed to follow up on requests, confirm information, or provide updates. • Document customer interactions thoroughly to maintain organized and reliable records. • Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary. • Support daily call center operations by managing a consistent volume of phone-based interactions.
2026-10-15T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction. Responsibilities: • Respond to incoming customer calls promptly and provide helpful, attentive support. • Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy. • Enter customer orders and service details into internal systems while maintaining complete and accurate records. • Place outbound calls as needed to follow up on requests, clarify order information, or provide updates. • Manage a steady volume of call center activity while maintaining service quality and attention to detail. • Communicate clearly with customers and internal team members to support timely resolution of service needs.
2026-10-09T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative - Mortgage Services📍 Location: Tempe, AZ (100% On-Site)💲 Pay: $20.00/hour📝 Employment Type: Contract-to-Hire🏢 Industry: Mortgage & Financial Services Start Your Career in Financial ServicesRobert Half is partnering with a growing national mortgage company to hire Customer Care Representatives in Tempe, AZ. This is an excellent entry-level opportunity for individuals who enjoy helping customers, learning new skills, and building a long-term career. No mortgage experience is required. You'll receive paid training, ongoing coaching, and opportunities for advancement within a stable and growing organization. Why Join Us?✅ Paid training provided✅ No mortgage industry experience required✅ Full-time, consistent schedule✅ Supportive team environment with coaching and development✅ Career growth opportunities in the financial services industry✅ Potential for permanent employment and excellent company benefits What You'll DoAs a Customer Care Representative, you'll assist mortgage customers through both inbound and outbound phone calls. Responsibilities include:<ul><li>Answer customer questions regarding mortgage payments, escrow accounts, and loan information</li><li>Make outbound calls to customers regarding missed or past-due payments</li><li>Provide professional, empathetic, and solution-focused customer service</li><li>Accurately document customer interactions in company systems</li><li>Follow company compliance, quality, and customer service standards</li><li>Participate in ongoing training and professional development programs</li></ul>ScheduleFull-Time | 40 Hours per WeekMonday-Friday<ul><li>Spring/Summer Hours: 9:00 AM - 6:00 PM</li><li>Fall/Winter Hours: 10:00 AM - 7:00 PM</li></ul>Monthly Saturday Rotation<ul><li>One half-day Saturday per month</li><li>Typical hours: 7:00 AM - 11:00 AM or 8:00 AM - 12:00 PM</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

Davenport, IA
onsite
Temporary to Hire
19 - 24 USD / Hourly
We're seeking a Customer Service Representative for our manufacturing client who will serve as the primary point of contact for customers, managing orders, resolving issues, and ensuring a positive customer experience. This is a great opportunity for someone who enjoys building relationships, solving problems, and collaborating with multiple departments in a fast-paced environment. You'll join a welcoming, team-oriented culture that values collaboration and offers a consistent first-shift schedule. What You'll Do<ul><li>Process and manage customer orders through an ERP system</li><li>Review purchase orders for accuracy and coordinate order updates as needed</li><li>Communicate with customers regarding order status, shipments, pricing, and invoicing questions</li><li>Partner internally with Operations, Inventory, Sales, and Accounting to ensure customer needs are met</li><li>Maintain customer portals and web-based ordering systems</li><li>Research and resolve order discrepancies, shipment issues, and customer concerns</li><li>Provide shipment documentation and related order information</li><li>Assist with returns, credits, and other account-related requests</li><li>Support customers with system and portal-related questions</li></ul>If you're a customer service professional with manufacturing or order management experience and enjoy being the hub between customers and internal teams, we'd love to hear from you.
2026-10-16T00:00:00Z

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support customers with professionalism, accuracy, and a helpful approach in San Francisco, California. This is a Contract position suited for someone who can create a positive customer experience by listening carefully, resolving questions efficiently, and ensuring each interaction moves applications or requests forward. The ideal candidate is dependable during scheduled hours, communicates clearly, and takes feedback well while maintaining strong service standards. Responsibilities: • Respond to inbound customer calls and provide clear, courteous assistance tailored to each inquiry. • Make outbound calls when follow-up is needed to gather missing details, clarify next steps, or help customers complete requests. • Enter orders, applications, and customer information accurately to support a high rate of complete submissions on the first review. • Guide customers through required forms and documentation so they understand what is needed without feeling pressured. • Monitor open and pending cases proactively and take action to reduce delays or incomplete submissions. • Maintain consistent availability during assigned shift hours and remain ready to assist customers throughout the day. • Apply coaching and performance feedback constructively to improve call handling, accuracy, and overall service quality.
2026-10-14T00:00:00Z

Customer Service Representative

Renton, WA
onsite
Temporary to Hire
21.57 - 22.57 USD / Hourly
We are looking for a Customer Service Representative to join a support our team serving customers in Washington. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, can think through billing and account questions, and is comfortable managing a steady flow of inbound calls. In this role, you will act as a key point of contact for consumers by resolving payment, and account-related concerns while delivering compassionate and detail-oriented service. Candidates who bring prior call center experience, strong Microsoft Office skills, and a dependable work style will be well positioned for success. Responsibilities:• Respond to inbound calls from consumers with questions related to accounts, billing concerns, and general service support.• Process customer payments accurately and assist individuals with electronic billing options and account access issues.• Review account information to confirm demographic info account status and help clarify the source of outstanding balances or delayed billing activity.• Guide consumers through available payment plan options and explain next steps in a clear and supportive manner.• Troubleshoot basic platform or account issues and serve as a liaison between the consumer and billing teams.• Manage daily call volume effectively, including higher-traffic periods at the beginning of the month and during statement cycles.• Maintain accurate documentation while handling sensitive customer information with care and professionalism.
2026-10-09T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support customer interactions and daily operational activities in Los Angeles, California. This Long-term Contract position is well suited for someone who enjoys helping customers, staying organized, and contributing to a busy onsite environment. The role combines front-line service with coordination of repair requests, order support, and inventory-related tasks to help keep operations running smoothly. Responsibilities: • Deliver prompt, courteous assistance to customers by phone, message, and other communication channels while addressing questions, concerns, and order-related needs. • Guide customers through product inquiries, order updates, and issue resolution with a focus on accuracy and a positive service experience. • Oversee repair and service requests from intake through completion, ensuring customers receive clear updates on progress and expected timing. • Create service-related invoices, secure customer approvals, and coordinate communication between clients and the service team. • Arrange the shipment of parts or materials when needed and monitor service activity to support timely follow-up. • Assist with order entry, fulfillment preparation, and shipping tasks to maintain efficient daily operations. • Support stock organization, product handling, and inventory tracking to help preserve accurate records. • Contribute to general warehouse and operational duties as needed in a hands-on, fast-paced setting.
2026-09-28T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a bilingual Spanish/English Customer Service Representative to support members in a fast-paced healthcare environment in Westminster, California. This is a Contract position focused on delivering responsive service, explaining health plan information clearly, and helping callers resolve concerns with professionalism and empathy. The ideal candidate brings prior call center or customer support experience, strong communication skills, and the ability to navigate member questions while following healthcare guidelines and internal procedures. Responsibilities:• Respond to inbound member inquiries and evaluate each situation to provide accurate, timely, and appropriate assistance.• Explain coverage details, benefit options, and plan-related information to members, family members, providers, and caregivers in a clear and helpful manner.• Investigate service concerns by identifying root causes, outlining next steps, and ensuring members receive thorough follow-up until issues are addressed.• Route complex or sensitive matters to leadership or the appropriate internal teams when additional review or action is needed.• Support outbound outreach efforts and assigned calling campaigns designed to strengthen member engagement and retention.• Record conversations, actions taken, and required forms accurately in designated systems while maintaining departmental documentation standards.• Adhere to established workflows, job aids, and service procedures, while sharing process improvement ideas and reporting operational concerns through proper channels.• Participate in team meetings, training sessions, and ongoing coaching to maintain service quality and support continuous improvement.• Follow all applicable federal and state healthcare regulations, as well as company policies, in daily member service activities.• Perform additional customer service and administrative tasks as needed to support department operations.
2026-10-16T00:00:00Z

Customer Service Representative

Salem, OR
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will maintain a high level of customer satisfaction by resolving inquiries, concerns, and service issues efficiently and professionally. Responsibilities<ul><li>Respond promptly to customer inquiries in a courteous and professional manner.</li><li>Handle and resolve customer complaints and concerns.</li><li>Process orders, applications, forms, and requests.</li><li>Provide product and service information to customers.</li><li>Document customer interactions, inquiries, complaints, and resolutions.</li><li>Maintain customer records and update databases as needed.</li><li>Build and maintain positive customer relationships.</li><li>Perform additional duties as assigned.</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Lynnwood, WA
onsite
Temporary to Hire
25 - 27 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent role. This onsite position supports customer interactions, administrative coordination, and event-related activities while helping maintain smooth day-to-day operations. The ideal candidate brings a service-oriented approach, communicates clearly, and can adapt easily between office responsibilities and occasional travel. Responsibilities:• Respond to customer inquiries by phone and other communication channels, providing timely and attentive support.• Enter orders, maintain accurate records, and assist with invoice-related processing to support daily business operations.• Coordinate logistics and materials for company visits, trade school outreach, and event participation.• Represent the company at booths and events, engaging attendees and delivering a positive customer experience during extended periods on site.• Use Microsoft 365 and other business technology tools to complete administrative work and support team workflows.• Partner with internal colleagues to manage changing priorities and contribute to shared operational goals.• Travel out-of-state as needed for events and offsite activities, typically accounting for a small portion of the schedule
2026-10-14T00:00:00Z

Customer Service Representative

Tustin, CA
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Service Representative to support resident communications for a real estate and property organization in Tustin, California. This is a Contract position with an initial 90-day assignment and potential for extension, offering a hybrid schedule with remote work on Monday and Friday and onsite work Tuesday through Thursday. In this role, you will serve as a key point of contact for residents, helping resolve service-related questions and account concerns while delivering a thoughtful and detail-oriented customer experience. Responsibilities: • Manage a high volume of incoming and outgoing resident calls related to maintenance needs, account questions, and general service requests. • Respond to resident concerns with patience and care, working to resolve issues accurately and within expected timeframes. • Document conversations, service requests, complaints, and follow-up actions in internal records with strong attention to detail. • Partner with cross-functional teams to gather information, coordinate next steps, and help bring resident matters to resolution. • Provide clear guidance on available services, policies, and support options so residents receive accurate and helpful information. • Conduct timely follow-up communication to confirm that resident questions have been addressed and that solutions meet expectations. • Learn and use multiple software applications to enter data, update records, and manage daily service interactions efficiently. • Build positive relationships with residents and colleagues by maintaining a courteous, empathetic, and solutions-focused approach throughout each interaction.
2026-10-15T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs in Westminster, California. This is a Contract position within the healthcare industry, focused on delivering clear, timely, and detail-oriented assistance through high-volume phone-based interactions. The ideal candidate brings strong call center experience, attention to detail, and a commitment to helping members navigate coverage, refills, and related service requests. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, providing accurate and easy-to-understand information. • Coordinate refill support with participating pharmacy partners when members need assistance completing the process. • Escalate clinical questions or medication-related concerns to appropriate clinical leadership for further review. • Collaborate with internal teams focused on medication adherence initiatives to help improve member engagement and outcomes. • Take part in outbound and follow-up calling campaigns assigned by leadership to support member service objectives. • Record interactions thoroughly in designated systems, including actions taken, required forms, and relevant follow-up details. • Adhere to established policies, job aids, and workflow procedures while identifying process issues and suggesting practical improvements. • Participate in team meetings, training sessions, and ongoing coaching to strengthen service quality and operational performance. • Maintain compliance with applicable federal and state regulations as well as company standards governing health plan operations. • Support additional service-related tasks and special assignments as needed by the department.
2026-10-15T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Representative for a fast-paced call center environment. This role is responsible for handling a high volume of inbound and/or outbound calls, assisting customers with questions and concerns, resolving issues efficiently, and delivering a positive customer experience.The ideal candidate will have strong communication skills, patience, problem-solving abilities, and the ability to thrive in a structured, performance-driven setting. Key Responsibilities<ul><li>Handle a high volume of inbound and/or outbound customer calls in a professional manner</li><li>Assist customers with inquiries related to accounts, products, services, orders, or billing</li><li>Resolve customer issues efficiently while maintaining a high level of service</li><li>Escalate complex concerns to the appropriate department when necessary</li><li>Document customer interactions accurately in CRM or customer service systems</li><li>Meet call center metrics related to response time, quality, and customer satisfaction</li><li>Follow company policies, scripts, and service procedures</li><li>Collaborate with team members and supervisors to support service goals</li><li>Perform additional customer support or administrative tasks as assigned</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are seeking a professional and customer-focused Bilingual Spanish Customer Service Representative to support clients and customers in both English and Spanish. The ideal candidate will have strong communication skills, a service-oriented mindset, and the ability to manage inquiries, resolve issues, and provide a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and chat in both English and Spanish.</li><li>Provide accurate information regarding products, services, orders, and account details.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions, updates, and resolutions in internal systems.</li><li>Maintain a high level of professionalism and customer service in every interaction.</li><li>Collaborate with internal teams to ensure timely and effective problem resolution.</li><li>Support additional administrative or service-related tasks as needed.</li></ul>
2026-10-01T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client outreach for a Contract position based in Richmond, Virginia. In this role, you will connect with external partners by phone, confirm important account and payment details, and provide clear guidance on available payment methods and enrollment steps. The ideal candidate brings strong customer communication skills, attention to detail, and the ability to keep records accurate while managing a fast-paced call workload. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide contacts through payment choices, registration steps, and documentation needs with a detail-oriented and service-focused approach. • Enter new records and revise existing account information accurately within company databases and related platforms. • Record conversations, status updates, and next steps thoroughly to maintain complete customer interaction histories. • Reconnect with vendors and clients to obtain missing details and help move incomplete account setups toward completion. • Examine account data for inconsistencies, research issues, and coordinate outreach to correct errors. • Partner with internal teams to address account concerns and support timely completion of outstanding items. • Achieve established expectations for call activity, service quality, productivity, and overall customer support performance.
2026-10-16T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs for a Contract position based in Westminster, California. In this role, you will deliver responsive assistance by phone, help coordinate refill-related requests with network pharmacies, and ensure each interaction is documented accurately. This opportunity is well suited for someone who thrives in a call center setting, communicates clearly, and can balance service excellence with regulatory compliance. Responsibilities: • Respond to incoming member and prospective member inquiries related to pharmacy benefits, coverage, and general service support. • Assist with prescription refill coordination by working with network pharmacies when additional support is needed. • Escalate clinical questions or sensitive medication-related concerns to the appropriate clinical leadership team. • Partner with internal teams focused on medication adherence initiatives to support quality and member engagement goals. • Participate in outbound and inbound calling campaigns assigned by leadership to enhance the overall member experience. • Record member interactions thoroughly in designated systems, including actions taken, follow-up needs, and required forms. • Follow established workflows, job aids, and operating procedures while identifying opportunities to improve efficiency and service quality. • Maintain compliance with applicable federal, state, and organizational requirements governing health plan operations. • Engage constructively in coaching, training sessions, and team meetings to strengthen performance and service delivery. • Provide additional administrative or service-related support as assigned by management.
2026-10-16T00:00:00Z

Customer Service Representative

West Henrietta, NY
onsite
Temporary / Contract
18.2115 - 23 USD / Hourly
We are looking for a Customer Service Representative to support customers from our West Henrietta, New York location in a Long-term Contract role. This position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and enjoys helping customers resolve questions efficiently. The successful candidate will handle a high volume of interactions, process orders accurately, and contribute to a positive service experience on every contact. Responsibilities: • Respond to incoming customer calls professionally and provide timely, accurate assistance. • Enter and update customer orders with close attention to detail and data accuracy. • Handle both inbound and outbound communications to address questions, follow up on requests, and confirm information. • Resolve routine service concerns by identifying customer needs and delivering appropriate solutions. • Document conversations, order details, and service outcomes in the appropriate systems. • Maintain consistent service levels while managing multiple tasks in a call center environment.
2026-10-16T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization. This Long-term Contract position focuses on delivering responsive service, reviewing enrollment information for accuracy, and helping ensure members are added to the plan efficiently and correctly. The ideal candidate is organized, accurate, and comfortable communicating with both customers and internal teams while managing high-volume data and service requests. Responsibilities: • Handle incoming questions from members, applicants, clients, and internal departments by phone, email, and tracking systems, providing timely and accurate support. • Review enrollment submissions for completeness, enter application details into internal databases, and update eligibility records with a high level of accuracy. • Process member enrollments, disenrollments, and eligibility changes while following established procedures and service standards. • Contact applicants or related parties to obtain missing details, clarify discrepancies, and confirm current enrollment status when needed. • Investigate rejected transactions or enrollment errors, identify root causes, and take corrective action to move records forward. • Partner with colleagues across operations and support teams to resolve exceptions and ensure member accounts are properly established. • Maintain organized documentation and accurate records within enrollment and eligibility systems for audit readiness and ongoing reference. • Perform routine file balancing and reconciliation activities on daily and monthly schedules to confirm data integrity across systems. • Compare entered information against source documents to verify accuracy and reduce processing issues or downstream claim impacts.
2026-10-16T00:00:00Z

Customer Service Representative

Orange, CA
onsite
Temporary / Contract
22.1635 - 25.663 USD / Hourly
We are looking for a Customer Service Representative to support daily service coordination and customer communication for a busy team in Orange, California. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable handling a high volume of service-related requests while keeping records accurate and up to date. The role will serve as a key point of contact for customers, technicians, and internal partners to help ensure appointments, documentation, and follow-up activities move forward smoothly. Responsibilities: • Arrange service appointments for inspections, repairs, maintenance visits, and installations while aligning availability with customer needs and technician schedules. • Communicate with customers by phone and email to confirm requests, provide appointment updates, share estimated arrival times, and address scheduling adjustments. • Prepare, revise, and maintain work orders, service records, and related customer information with a high level of accuracy. • Assist with dispatch coordination by tracking technician assignments throughout the day and helping respond to schedule changes as they arise. • Enter service details, customer data, and status updates into company systems and databases in a timely manner. • Process and organize service-related paperwork, including contracts, reports, invoices, and supporting documentation. • Work closely with service managers, field technicians, and customers to help keep jobs on schedule and ensure timely completion. • Monitor outstanding service requests, follow up on unresolved items, and help close gaps in customer support needs. • Provide general administrative support such as filing, reporting, and business correspondence while maintaining well-organized records.
2026-10-16T00:00:00Z

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304 results for Client Services Associate jobs