<p>We are seeking an experienced and detail-oriented <strong>Accounts Receivable Manager</strong> to join our client’s team and oversee the billing and collections process in a fast-paced healthcare environment. In this role, you will be responsible for maintaining accurate and organized <strong>resident admission files</strong> on a weekly basis, processing <strong>monthly billings</strong> for each payor class and related co-insurances, and preparing <strong>resident statements</strong> as required. You will handle <strong>Medicaid and Medicare claims</strong>, correcting and re-billing any denied claims in a timely manner to ensure prompt payment to the facility. Additionally, you will review and track all billable ancillary supplies, as well as check and prepare vendor bills to ensure proper payment. This position requires a strong commitment to accuracy, timeliness, and compliance with all applicable regulations. <strong>Other duties may apply</strong> as needed to support the financial health of the organization.</p><p>If you thrive in a detail-driven role, enjoy problem-solving, and have a passion for ensuring smooth revenue cycle operations, we’d love to hear from you.</p><p><br></p><p>For immediate consideration please call Allison Brown at 508.205.2121</p>
<p>We are looking for a dedicated Patient Account Collector / Biller to join our team in Atwater, California. In this role, you will handle medical billing and collections, ensuring accuracy and compliance with healthcare regulations. This is a long-term contract position that offers the opportunity to contribute to the efficient management of patient accounts in a supportive and meticulous environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage patient accounts, including billing and collections for commercial, Medi-Cal, Medicare, and third-party payers.</p><p>• Verify insurance coverage and ensure claims are submitted accurately and on time.</p><p>• Communicate with patients to discuss financial matters, payment options, and account resolutions.</p><p>• Review and analyze medical claims for accuracy and compliance with healthcare guidelines.</p><p>• Utilize knowledge of ICD-9 coding and other relevant billing systems to ensure proper processing.</p><p>• Collaborate with insurance providers to resolve claim discrepancies and expedite payments.</p><p>• Maintain organized records of billing activities and patient interactions.</p><p>• Ensure adherence to healthcare regulations and organizational policies in all billing processes.</p><p>• Provide support to the team by sharing expertise in medical billing and collections.</p><p>• Assist in identifying and implementing improvements to billing workflows.</p><p><br></p><p>For immediate consideration, contact Robert Half at 209-232-1991!</p>
We are looking for a skilled Medical Billing Specialist to join our team on a short-term contract basis in Northfield, Illinois. This role focuses on processing insurance and patient payments with precision and efficiency. If you have experience in medical billing and are comfortable handling claims and collections, we encourage you to apply.<br><br>Responsibilities:<br>• Accurately post payments received from insurance providers and patients into the appropriate systems.<br>• Review and reconcile patient accounts to ensure all payments are properly allocated.<br>• Process medical claims and ensure timely submission to insurance companies.<br>• Investigate and resolve discrepancies in billing and payments.<br>• Collaborate with insurance companies and patients to address billing inquiries and issues.<br>• Maintain up-to-date knowledge of medical coding and billing regulations.<br>• Utilize Epaces software and other medical billing tools effectively.<br>• Generate reports on billing activities and payment statuses.<br>• Communicate with the team to ensure consistency and accuracy in billing processes.
We are looking for a skilled Medical Billing Specialist to join our team on a 12-week contract in Milwaukee, Wisconsin. In this role, you will play a crucial part in ensuring accurate and timely processing of healthcare claims, contributing to the efficiency and success of our billing operations. This is an exciting opportunity to apply your expertise in a collaborative healthcare environment while making a tangible impact.<br><br>Responsibilities:<br>• Review patient accounts and billing data to ensure accuracy and completeness.<br>• Prepare and submit claims using UB04 and CMS1500 formats based on payer-specific requirements.<br>• Identify errors in billing data, correct discrepancies, and resubmit claims to facilitate timely reimbursement.<br>• Follow up on unpaid or denied claims, working with payers and internal teams to resolve issues effectively.<br>• Ensure compliance with insurance regulations and government guidelines, including Medicare and Medicaid policies.<br>• Collaborate with clinical and administrative staff to obtain necessary information for accurate billing.<br>• Utilize billing systems, such as Epic, to process claims and manage accounts receivable.<br>• Handle appeals and authorizations as part of the claims resolution process.<br>• Maintain organized records and meet deadlines in a fast-paced healthcare setting.
<p>Are you a skilled Medical Billing Specialist with expertise in denials management and insurance collections? A Hospital in Van Nuys is seeking a detail-oriented and driven professional to join a dynamic healthcare team. If you have the experience, passion, and commitment it takes to ensure accurate and efficient medical billing processes, we want to hear from you!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Research, appeal, and resolve insurance claim denials to maximize reimbursement.</li><li>Review patient accounts to identify and address billing discrepancies.</li><li>Communicate with insurance companies to expedite claims resolution and payment collections.</li><li>Ensure compliance with relevant laws, regulations, and company standards in all billing activities.</li><li>Prepare and submit accurate claims to insurance carriers.</li><li>Monitor and analyze accounts receivable and follow up on unpaid claims.</li><li>Provide exceptional customer service to patients and providers regarding account questions.</li></ul><p><br></p>
We are looking for a skilled Medical Biller/Collections Specialist to join our team in Berea, Ohio. This long-term contract position involves managing billing processes, addressing claims, and ensuring accurate payment collections within the healthcare industry. If you have a strong background in medical billing and collections, we encourage you to apply.<br><br>Responsibilities:<br>• Handle medical billing tasks, including processing claims and verifying data accuracy.<br>• Review and resolve medical denials efficiently to ensure proper reimbursement.<br>• Manage appeals for denied claims, following up with insurance providers as needed.<br>• Oversee hospital billing processes to guarantee compliance and timely payments.<br>• Collaborate with healthcare providers and insurance companies to address payment discrepancies.<br>• Monitor accounts receivable and ensure timely collection of outstanding balances.<br>• Maintain detailed records of billing activities to support audits and reporting.<br>• Analyze trends in denials and collections to recommend process improvements.<br>• Ensure compliance with all applicable regulations and industry standards.
We are looking for a detail-oriented Medical Billing Insurance Clerk to join our team on a contract basis in Barton, Vermont. In this role, you will play a critical part in ensuring accurate billing and claim administration while maintaining confidentiality and compliance with regulations. This position is ideal for someone with a strong understanding of medical billing processes and experience working with insurance claims.<br><br>Responsibilities:<br>• Process and submit medical claims to insurance providers, ensuring accuracy and compliance with established guidelines.<br>• Utilize billing software to manage data entry and track claim statuses.<br>• Verify insurance coverage details and resolve claim discrepancies efficiently.<br>• Handle collections and follow up on outstanding payments from insurance providers.<br>• Maintain confidentiality of patient information and billing records.<br>• Collaborate with team members to ensure seamless operations and timely claim submissions.<br>• Generate and analyze reports related to billing and insurance claims.<br>• Manage Medicaid and commercial insurance billing processes, adhering to specific regulations.<br>• Update and maintain spreadsheets for tracking billing activities and payment records.<br>• Communicate effectively with insurance companies and healthcare providers to address billing concerns.
<p>We are looking for an experienced and meticulous Claims Adjuster to assist with our client with handling New York based Workers Compensation Claims. </p><p>This is a fully remote, temporary-to-permanent opportunity. </p><p>To be considered, candidates must possess a valid NY Adjusters License and have experience working workers compensation specific claims.</p><p>Responsibilities include:</p><ul><li>Conduct in-depth investigations and evaluations of complex workers' compensation claims, applying strong analytical skills to drive informed decision-making and achieve timely resolution.</li><li>Collaborate closely with clients to develop innovative strategies and continuously improve the claims management process.</li><li>Utilize critical thinking and problem-solving abilities to effectively plan, prioritize, and manage tasks that support both client and claimant needs.</li><li>Leverage claims management expertise to assess exposure, determine appropriate action plans, and drive timely and effective claim resolutions.</li><li>Maintain thorough and timely documentation of all claim activities, ensuring transparency and supporting claim outcomes.</li><li>New York Adjusters License is required.</li></ul><p><br></p><p><br></p>
<p>A prominent Michigan-based organization in the insurance sector is looking for a dynamic <strong>Claims Director</strong>. This position is ideal for an experienced leader with expertise in claims management, litigation oversight, and operational strategy.</p><p><br></p><p><strong><u>*This is a hybrid position- in-office 4-5 days per month; however, candidates must currently reside in Michigan to be considered.*</u></strong></p><p><br></p><p><strong>Responsibilities: </strong></p><p>Responsible for overseeing all operations of the Assigned Claims Program and related organizational tasks. Serves as a member of the senior leadership team, providing strategic and day-to-day oversight of claims functions, litigation, servicing insurers, third-party administrators (TPAs), vendors, and staff. Manages multi-million-dollar budgets, ensures compliance with regulations, and supports the executive team with personnel, technology, and policy initiatives. This role involves managing litigation processes, supervising claims activities, and ensuring compliance with industry regulations and organizational standards. The ideal candidate will possess strong leadership skills, a deep understanding of insurance claims, and expertise in litigation management.</p><p><br></p><ul><li>Direct daily operations of the assigned claims unit, including staff management, workflow, and quality control.</li><li>Develop and manage program budgets, expenses, and financial reporting.</li><li>Oversee litigation strategy, appeal processes, and counsel/vendor partnerships.</li><li>Monitor servicing insurers and TPAs to ensure compliance, performance, and effective claims handling.</li><li>Lead committees, task forces, and organizational initiatives, including No-Fault Reform strategy.</li><li>Provide training, coaching, performance management, and employee engagement initiatives for staff.</li><li>Oversee technology and IT projects supporting claims operations.</li><li>Represent the organization in litigation, industry groups, and external committees as needed.</li><li>Ensure policies, procedures, and statutory requirements are up to date and enforced.</li><li>Review vendor contracts, legal billing, and claims documents to ensure accuracy and compliance.</li><li>Support the executive director and collaborate with leadership on organizational strategy and initiatives.</li></ul>
We are looking for a detail-oriented Medical Accounts Receivable Specialist to join our team in Scranton, Pennsylvania. In this long-term contract role, you will play a critical part in overseeing accounts receivable processes, ensuring accuracy in billing and payment activities, and maintaining efficient communication with patients, facilities, and internal teams. This position requires a strong understanding of medical billing procedures and the ability to identify and resolve discrepancies effectively.<br><br>Responsibilities:<br>• Monitor and follow up on outstanding accounts receivable to ensure aged receivables remain within acceptable timeframes.<br>• Investigate and resolve rejected claims by payers, processing necessary corrections in the billing system.<br>• Identify and address payment posting errors, communicating effectively with relevant staff to implement corrections.<br>• Respond to patient and facility inquiries regarding account balances and payment statuses.<br>• Analyze billing and coverage issues, collaborating with front office and billing teams to address unmet requirements.<br>• Research and recommend accounts for bad debt write-offs while preparing refund requests for outstanding credit balances.<br>• Recognize payment trends and report findings to supervisors, providing insights related to payers, diagnosis codes, and other relevant factors.<br>• Develop corrective action plans to resolve facility errors and ensure operational accuracy.<br>• Train team members to meet productivity goals and monitor their progress.<br>• Generate comprehensive reports to update stakeholders on billing department performance.
<p>Our client is seeking a detail-oriented <strong>Payroll Specialist </strong>to join their team in <strong>Hillsborough, New Jersey</strong>. In this <strong>contract-to-permanent </strong>position, you will play a key role in managing payroll operations for a large workforce, ensuring accuracy and compliance with multi-state regulations. This is an excellent opportunity to contribute to a dynamic organization while growing your expertise in payroll management.</p><p><br></p><p><strong>Payroll Clerk Responsibilities:</strong></p><p>• Process weekly and bi-weekly payroll for over 1,000 employees, ensuring accuracy and timeliness.</p><p>• Manage payroll for multi-state employees, adhering to state-specific regulations and compliance requirements.</p><p>• Handle union payroll tasks, ensuring proper calculations and reporting.</p><p>• Input and update employee data, including new hires, terminations, direct deposits, W-4 changes, and address changes.</p><p>• Assist with light billing duties as needed to support overall financial operations.</p><p>• Maintain payroll records and documentation, ensuring data integrity and confidentiality.</p><p>• Respond to employee inquiries related to payroll, providing accurate and timely resolutions.</p><p>• Collaborate with internal teams to ensure seamless payroll processing and address any discrepancies.</p><p>• Handle and process workers' compensation and disability claims.</p><p>• Answer compliance-related inquiries, including unemployment claims.</p>
<p>We are looking for a meticulous Bookkeeper with specialized knowledge in dental billing to join our client’s thriving practice. This role offers an exciting opportunity to contribute to a privately-owned dental company, ensuring smooth financial operations and exceptional client service.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily financial transactions with accuracy, including bookkeeping for operating accounts, accounts payable, accounts receivable, and bank reconciliations.</p><p>• Process vendor payments promptly and accurately to maintain strong relationships.</p><p>• Record and post payments to client accounts, ensuring all necessary documentation is in place.</p><p>• Prepare and issue invoices while submitting insurance claims for dental procedures in compliance with industry standards.</p><p>• Communicate with insurance companies to clarify patient coverage and address disputes related to rejected claims.</p><p>• Follow up proactively with clients regarding outstanding payments to ensure timely collections.</p><p>• Oversee biweekly payroll processing, including payroll tax reporting and timely payment submissions.</p><p>• Collaborate with management to uphold and enhance the quality of customer service.</p><p>• Perform additional administrative and financial tasks to support the company’s broader business goals.</p>
We are looking for a detail-oriented Contracts Coordinator to join our team in Orlando, Florida. In this role, you will play a vital part in managing medical billing, claims, and collections processes for healthcare services. This is a long-term contract position that offers the opportunity to work in a dynamic environment within the healthcare industry.<br><br>Responsibilities:<br>• Handle medical billing tasks to ensure accurate and timely processing of claims.<br>• Manage collections processes, including following up on overdue accounts and resolving payment discrepancies.<br>• Review and address medical denials, identifying root causes and implementing corrective actions.<br>• Prepare and submit medical appeals to ensure proper reimbursement.<br>• Collaborate with hospital billing teams to streamline workflows and improve efficiency.<br>• Maintain compliance with healthcare regulations and policies related to billing and collections.<br>• Analyze billing data to identify trends and recommend improvements.<br>• Communicate effectively with patients, insurance providers, and internal teams to resolve billing issues.<br>• Assist with audits and documentation to ensure accuracy and completeness of records.
<p>Our client, north of Houston, is looking for a Payroll Administrator. This role requires a detail-oriented individual who can effectively manage high-volume payroll operations for over 1,000 employees while ensuring accuracy and compliance. The ideal candidate will bring expertise in handling garnishments, employment verifications, and unemployment claims, along with advanced proficiency in Microsoft Excel.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll for a large workforce of 1,000+ employees with a focus on accuracy and timeliness.</p><p>• Manage garnishments, ensuring proper deductions and compliance with applicable laws.</p><p>• Handle employment verifications and respond to unemployment claims promptly and efficiently.</p><p>• Utilize advanced Microsoft Excel functions, including data exporting, sorting, filtering, and formula creation, to streamline payroll processes.</p><p>• Conduct audits to verify payroll data accuracy and identify discrepancies.</p><p>• Collaborate with HR and finance teams to address payroll-related inquiries and resolve issues.</p><p>• Support multi-state payroll processes, ensuring compliance with varying state regulations.</p><p>• Maintain detailed records and documentation for payroll activities.</p><p>• Provide exceptional customer service to employees regarding payroll concerns and inquiries.</p><p>• Assist in benefit-related functions as they pertain to payroll processing.</p>
<p>We are looking for a detail-oriented Medical Front Desk / Billing Clerk to join a thriving healthcare team in Portland, Maine. This role offers a unique opportunity to grow professionally in a supportive environment, with potential advancement into an Office Manager position. Enjoy a four-day work week with Fridays off, alongside generous benefits that include health insurance, paid vacation, and more.</p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting patients and handling inquiries with professionalism and care.</p><p>• Process medical billing tasks accurately and efficiently, ensuring compliance with industry standards.</p><p>• Maintain and update patient records, ensuring confidentiality and attention to detail.</p><p>• Coordinate patient scheduling to optimize office workflows and enhance service delivery.</p><p>• Handle insurance claims and related documentation, resolving discrepancies as needed.</p><p>• Provide exceptional customer service, addressing patient concerns and fostering positive relationships.</p><p>• Utilize computer systems and software for administrative tasks, demonstrating strong technical skills.</p><p>• Collaborate with healthcare staff to ensure seamless communication and efficient operations.</p><p>• Uphold a high level of organization and attention to detail in all administrative duties.</p><p>• Contribute to the overall success of the office by supporting team goals and adapting to evolving needs.</p>
<p><strong>Job Description</strong></p><p>We are seeking a skilled and dynamic Insurance focused <strong>Business Systems Analyst</strong> with proven experience in <strong>SQL</strong> and an in-depth understanding of the <strong>Property & Casualty </strong>industry to join our team. The successful candidate will play a key role in bridging the gap between business needs and technical solutions by utilizing analytical tools, industry knowledge, and effective communication skills. This is an excellent opportunity for a professional with technical expertise and insurance acumen to contribute meaningfully to innovative projects.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Collaborate with stakeholders to gather, understand, and document business requirements related to insurance processes and operations.</li><li>Analyze complex data sets using SQL to identify trends, opportunities, and bottlenecks in business processes.</li><li>Develop and implement data-driven solutions that enhance operational efficiency and support strategic decision-making in the insurance domain.</li><li>Create workflow diagrams, business process models, and functional specifications to optimize insurance-related products and services.</li><li>Maintain and update documentation such as business requirements, user stories, and technical specifications.</li><li>Partner with IT and software development teams to ensure solutions align with business goals and are scalable.</li><li>Test, validate, and support implementation of SQL-based solutions while troubleshooting and resolving issues as they arise.</li><li>Conduct in-depth analyses of insurance underwriting, claims, billing, and policy administration functions.</li><li>Monitor industry trends and regulatory changes in the insurance sector to ensure compliance and alignment with best practices.</li><li>Provide insights and recommendations on process improvements, automation opportunities, and system enhancements using data analytics.</li></ul><p><br></p>
<p>Are you an experienced medical billing professional with a background in surgery billing, ASC (Ambulatory Surgery Center) operations, and expertise in EPIC software? Do you thrive in a fast-paced environment and have a proven track record in medical insurance collections? If so, we want to hear from you! Robert Half is partnering with a leading healthcare provider to find a detail-oriented <strong>Surgery Medical Billing Specialist</strong> to join their team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process, review, and submit medical billing claims specific to surgical procedures using EPIC software.</li><li>Accurately code surgeries and other medical services in compliance with healthcare regulations.</li><li>Collaborate with ASC teams to ensure seamless coordination of patient billing and documentation.</li><li>Perform insurance verifications and communicate with payers to resolve claim issues or discrepancies.</li><li>Manage and monitor accounts receivable, following up on unpaid claims to improve collections.</li><li>Research and resolve denials and appeals to maximize reimbursement.</li><li>Maintain strict adherence to HIPAA regulations and patient confidentiality protocols.</li><li>Provide regular reporting on billing activities, payment trends, and collections performance</li></ul><p><br></p>
<p>We are looking for a motivated professional to handle medical billing tasks within our organization. The successful candidate will help ensure billing processes run smoothly and efficiently. This role requires attention to detail, strong organizational skills, and the ability to work in a fast-paced environment.</p><p> </p><p>Responsibilities:</p><ul><li>Process billing and claims submissions with accuracy.</li><li>Ensure proper follow-up on outstanding payments or claims.</li><li>Help resolve issues related to billing discrepancies.</li><li>Maintain organized records and documents.</li><li>Collaborate with teams to ensure compliance with procedures and guidelines.</li></ul><p><br></p>
<p>An outstanding company that we are partnering with in the healthcare industry in Encinitas, CA is looking for a Billing Coordinator who can bring accuracy, empathy, and efficiency to their patient billing operations. This role is perfect for someone who understands the importance of clear communication and timely billing in a healthcare setting.</p><p><br></p><p><strong><u>What You’ll Be Doing:</u></strong></p><ul><li>Prepare and submit patient billing statements and insurance claims.</li><li>Verify insurance coverage and ensure proper coding of services.</li><li>Follow up on unpaid claims and patient balances.</li><li>Maintain billing records and assist with reporting and audits.</li><li>Communicate with patients and insurance providers to resolve billing inquiries.</li></ul>
We are looking for a compassionate and detail-oriented Patient Care Coordinator to join our team in Richmond, Virginia. In this role, you will be the first point of contact for patients, ensuring a seamless and positive experience throughout their care journey. Your ability to coordinate schedules, manage financial information, and advocate for patients will be critical to the success of our practice.<br><br>Responsibilities:<br>• Greet patients with warmth and professionalism, creating a welcoming environment from the moment they arrive.<br>• Schedule and confirm appointments, adjusting plans as needed to accommodate patient needs and office priorities.<br>• Provide clear explanations to patients about treatments, procedures, and recommendations to promote understanding and trust.<br>• Collaborate with dental professionals to organize treatment plans and ensure follow-up appointments are properly arranged.<br>• Address patient questions or concerns, escalating issues when necessary to maintain satisfaction.<br>• Present detailed financial information to patients, including insurance coverage, out-of-pocket costs, and payment options.<br>• Submit and follow up on insurance claims to ensure timely processing and payments.<br>• Handle payment collections and maintain accurate financial records for all patient accounts.<br>• Keep patient records updated and secure, adhering to all confidentiality regulations and compliance standards.<br>• Act as a patient advocate, building strong relationships through empathy and attentive care.
We are looking for a dedicated Customer Relations & Accounts Receivable Support Analyst to join our team in Land O’ Lakes, Florida. In this Contract-to-Permanent position, you will play a crucial role in managing patient accounts, ensuring compliance with regulatory standards, and providing exceptional support to resolve account-related inquiries. If you have strong problem-solving skills and a background in accounts receivable within the healthcare industry, we encourage you to apply.<br><br>Responsibilities:<br>• Ensure compliance with federal and state regulations related to patient billing, statements, and bad debt processes.<br>• Conduct both outbound and inbound calls to assist patients with account inquiries, payment plans, and financial applications.<br>• Provide solutions for complex account issues, evaluate appropriate actions, and support account reconciliation efforts.<br>• Analyze patient balance inventories to organize worklists and assignments effectively.<br>• Identify and report process flow issues in patient balance collection activities to management.<br>• Act as a liaison between hospital leadership and home office regarding patient disputes and refund concerns.<br>• Troubleshoot payment processing and credit card issues, including issuing refunds when applicable.<br>• Reconcile payments and charges across multiple insurance types, escalating discrepancies as necessary.<br>• Perform audits to ensure proper approvals for accounts exceeding specific balance thresholds and review the quality of work completed by team members.<br>• Maintain compliance with regulatory requirements and assist with audits to uphold internal controls and best practices.
We are looking for a dedicated and detail-oriented Sales Support Specialist to join our team in Monument, Colorado. In this contract-to-permanent position, you will play a key role in ensuring the smooth operation of our sales processes by managing orders, coordinating with multiple departments, and maintaining accurate records. This onsite role is perfect for someone who thrives in a fast-paced, team-oriented environment and is eager to contribute to a growing organization.<br><br>Responsibilities:<br>• Provide administrative and operational support to the Sales Manager to ensure seamless sales processes.<br>• Accurately process customer orders for parts, full systems, and warranty claims, ensuring timely delivery.<br>• Handle the packing and shipping of parts and warranty equipment to meet customer needs.<br>• Communicate with field teams to provide updates on orders and address inquiries related to parts and systems.<br>• Maintain and update production and scheduling boards both digitally and physically for accuracy.<br>• Manage production schedules and departmental documentation using SharePoint and other tools.<br>• Serve as a backup for invoice processing and assist with digital inventory tasks such as transfers, refurbishing, and order fulfillment.<br>• Contribute to Quality Control efforts by assisting with warranty-related data entry.<br>• Oversee the organization and logistics of the company’s rental inventory to ensure availability and accuracy.<br>• Collaborate with team members to resolve issues and ensure efficient daily operations.
<p>Robert Half has partnered with a growing distribution company in Hillsborough, North Carolina to assist them in hiring a HR Manager. This position is 100% onsite, so this company will only consider local candidates. The ideal candidate will possess a bachelor's degree and 5+ years of HR experience. This role will be pivotal in managing key HR functions such as recruitment, onboarding, payroll administration, employee relations, and compliance. The ideal candidate will play a vital role in fostering a positive work environment and ensuring adherence to workplace policies.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee the recruitment process, including job postings, candidate screenings, interview scheduling, and onboarding new hires while ensuring legal compliance.</p><p>• Maintain accurate and up-to-date personnel records, including I-9 documentation, and ensure compliance with federal and state regulations.</p><p>• Manage bi-weekly payroll processing with a focus on accuracy and confidentiality, while resolving timecard issues and collaborating with payroll providers.</p><p>• Ensure compliance with employment law postings, annual reporting requirements, and workplace safety regulations.</p><p>• Support offboarding processes by preparing termination documents, conducting exit interviews, and ensuring post-employment compliance.</p><p>• Administer the company’s internship program, managing recruitment efforts and providing coaching to managers.</p><p>• Address employee relations matters by investigating workplace concerns, offering coaching to managers, and maintaining fair practices.</p><p>• Assist with benefits administration, including the open enrollment process and responding to employee inquiries regarding plan offerings.</p><p>• Oversee workers' compensation compliance and claims, ensuring adherence to safety regulations and policies.</p><p>• Participate in the development and implementation of company policies and procedures to ensure a consistent and meticulous work environment.</p>
We are looking for a dedicated Collections Specialist to join our team in Hunt Valley, Maryland. In this Contract-to-Permanent position, you will play a key role in managing financial accounts, tracking repossessions, and handling administrative tasks to ensure efficient operations. This is an excellent opportunity to contribute to a dynamic financial services environment while developing your expertise.<br><br>Responsibilities:<br>• Monitor and maintain reports related to delinquency on risk-based loans, charge-offs, and repossessions.<br>• Oversee the assignment and tracking of repossessions, ensuring accurate documentation and timely follow-up.<br>• Perform administrative duties such as processing payments, managing collection agency and repossession invoices, filing, and preparing documents for record retention.<br>• File and monitor insurance claims with attention to detail and compliance requirements.<br>• Collaborate with internal teams to address billing and collection issues efficiently.<br>• Ensure adherence to established collection processes and procedures.<br>• Utilize Microsoft Excel to analyze data and generate reports as needed.<br>• Stay informed about bankruptcy-related creditor processes to manage accounts effectively.<br>• Support the department in achieving financial recovery goals through strategic account management.
We are looking for a highly motivated Customer Service Representative to join our team in Spokane Valley, Washington. This Contract to permanent position is ideal for someone passionate about delivering outstanding customer experiences, resolving inquiries, and maintaining a positive and detail-oriented demeanor. The role requires excellent communication skills and the ability to manage customer interactions efficiently across multiple platforms.<br><br>Responsibilities:<br>• Deliver exceptional customer service by addressing inquiries, resolving concerns, and providing timely updates.<br>• Maintain a friendly and detail-oriented attitude while interacting with customers and coworkers.<br>• Record and track customer interactions, service requests, and issues using appropriate software systems.<br>• Collaborate with various departments to address complex customer needs and ensure satisfaction.<br>• Manage warranty claims, including documentation, communication, and follow-up with manufacturers.<br>• Coordinate parts orders and address issues related to shipping delays, product specifications, and warranties.<br>• Identify solutions based on inventory availability and alternative options to meet customer needs.<br>• Participate in training sessions and team meetings to stay updated on processes and policies.<br>• Ensure strict adherence to company procedures while maintaining confidentiality of sensitive information.
