<p>We are seeking a <strong>Patient Account Representative</strong> to join a fast-paced and collaborative Patient Financial Services (PFS) team. The <strong>Patient Account Representative</strong> is responsible for accurate and timely billing, collections, payment processing, and account resolution for patient accounts. The <strong>Patient Account Representative </strong>will work under close supervision to perform routine and repetitive duties, but must be detail-oriented and proactive in handling account discrepancies and payer communications.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Follow up on unpaid accounts through payer websites or phone communication.</li><li>Investigate and resolve underpayments; file appeals when necessary.</li><li>Review and resolve claim denials and rejections.</li><li>Process bad debt transfers, adjustments, and contractual write-offs.</li><li>Review worklists in EPIC and resolve claim edits.</li><li>Rebill claims based on denial follow-ups.</li><li>Post payments and adjustments; manage undistributed payment worklists.</li><li>Process refunds and payment transfers between billing systems.</li><li>Enter charges and resolve charge issues; perform charge corrections.</li><li>Maintain professional communication with internal teams, payers, physicians, and patients.</li><li>Meet weekly productivity goals set by team leadership.</li><li>Support charity application processing and patient advocacy functions.</li><li>Handle incoming mail and assist with backlog organization.</li><li>Perform account lookups and EPIC navigation.</li><li>Review correspondence and determine appropriate next steps.</li></ul>
We are looking for a Bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional support to policyholders, leveraging your communication skills to address inquiries and resolve issues effectively. This is a long-term contract position with opportunities for growth and development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders through inbound and outbound calls, addressing inquiries and resolving service or claims-related issues.<br>• Assist customers who wish to cancel their insurance policies by highlighting product benefits and finding solutions to retain them.<br>• Collect and process premium payments, including past due amounts, while ensuring accurate data entry across multiple applications.<br>• Provide clear instructions and set expectations for policyholders, ensuring their needs are met.<br>• Consistently achieve departmental performance metrics, including quality standards, average handle time, and other KPIs.<br>• Conduct needs analysis assessments to determine policyholder requirements and offer appropriate solutions.<br>• Collaborate with team members and leadership to support process improvements and provide feedback.<br>• Exhibit professionalism and align with organizational values, demonstrating strong leadership traits.<br>• Adapt to various shifts within the designated work schedule as required.<br>• Undertake additional tasks as assigned to support organizational objectives.
<p>We are looking for a dedicated Agency Services Representative to join our team in the Asbury Park, New Jersey area. In this role, you will be responsible for supporting the insurance needs of funeral home clients by delivering exceptional customer service, managing client inquiries, and resolving issues effectively. This position requires a proactive and detail-oriented individual who can ensure client satisfaction at every step.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to client inquiries regarding insurance coverage changes and general information.</p><p>• Address emergency calls from clients involved in accidents, ensuring timely and effective support.</p><p>• Generate accurate documents and correspondence to meet client service requests or provide automated information.</p><p>• Assist clients with claim submissions, coordinate with adjustors and agency staff, and follow up on claims to facilitate resolution.</p><p>• Prepare insurance summaries, schedules, and proposals using designated computer systems.</p><p>• Maintain organized electronic files and records in compliance with agency standards and policies.</p><p>• Monitor and request corrections for errors, ensuring accuracy in all transactions.</p><p>• Verify the accuracy of direct bill cancellation notices and take appropriate actions as needed.</p><p>• Prioritize and manage workflow to guarantee efficient and accurate completion of tasks.</p><p>• Update and maintain procedural documents and contribute to improved business processes.</p>
We are looking for a dedicated Customer Service Representative to join our service-oriented team in Midlothian, Texas. In this long-term contract position, you will play a pivotal role in assisting customers, resolving warranty issues, and supporting field personnel. This role requires strong communication skills, excellent organizational abilities, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Address customer inquiries and efficiently resolve warranty and service-related issues.<br>• Coordinate and dispatch work orders to field technicians based on customer needs and urgency.<br>• Process billing tasks, including preparing quotes and purchase orders for invoicing.<br>• Maintain up-to-date and accurate house files through consistent data entry.<br>• Provide timely follow-up with homeowners and service technicians to ensure satisfaction.<br>• Order and track materials required to complete outstanding work orders.<br>• File warranty claims for replacement parts and ensure proper documentation.<br>• Support field personnel with administrative tasks and logistical coordination.<br>• Ensure customer expectations are met or exceeded through effective communication and problem resolution.
<p>We are currently seeking a detail-oriented and proactive <strong>Insurance Verification Representative</strong> to join our dynamic team and support patients by identifying coverage options and reducing surprises related to billing.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>As an <strong>Insurance Verification Representative</strong>, your key duties will include:</p><ul><li>Contacting insurance providers to verify patient eligibility, coverage, and benefits.</li><li>Completing detailed verification of copays, deductibles, co-insurance amounts, and out-of-pocket expenses.</li><li>Accurately entering and updating patient insurance information in the Electronic Medical Records (EMR) or billing system.</li><li>Communicating insurance eligibility details with patients in an easy-to-understand, professional manner.</li><li>Providing guidance to patients regarding their financial obligations, including potential costs and payment plan options.</li><li>Collaborating directly with front office staff, billing teams, and clinical departments to ensure all insurance information is accurately documented prior to medical services being rendered.</li><li>Resolving discrepancies with insurance claims and quickly addressing any issues related to denied or rejected verifications.</li><li>Maintaining compliance with HIPAA regulations and other applicable laws regarding patient confidentiality.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
<p>We are looking for a success-driven Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as the primary point of contact for customer inquiries and technical support, ensuring a seamless experience for clients. This position provides an excellent opportunity to grow within the Marketing/PR industry while working with a dynamic and dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and resolve product-related issues, including warranty claims and return authorizations.</p><p>• Identify opportunities to drive additional revenue through upselling and promotional initiatives.</p><p>• Utilize various software platforms, such as Navision and ZenDesk, to manage order entries and maintain customer records.</p><p>• Ensure accurate documentation and organization of records as per company protocols.</p><p>• Coordinate with shipping and production teams to ensure timely and efficient delivery of products.</p><p>• Assist the Customer Service Manager with drafting written resources and response materials.</p><p>• Maintain professionalism and a positive attitude during customer and team interactions.</p><p>• Propose ideas to improve departmental processes and enhance customer experience.</p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
<p><strong>What You’ll Do:</strong></p><ul><li>Work closely with the Sales Manager to provide administrative and operational support that contributes to excellent customer experiences and efficient sales processes.</li><li>Process customer orders for parts, systems, and warranty claims with accuracy and attention to detail, ensuring timely delivery.</li><li>Pack and ship parts and warranty equipment with care to meet customer needs.</li><li>Act as the communication bridge with field teams, providing updates on orders and addressing questions related to parts and systems.</li><li>Maintain and update production and scheduling boards (digital and physical) to keep everything running accurately and on schedule.</li><li>Manage production schedules and departmental documentation using tools like SharePoint for organization and efficiency.</li><li>Serve as a backup for invoice processing and assist with digital inventory tasks, including transfers, refurbishing, and order fulfillment.</li><li>Help maintain quality standards by contributing to warranty data entry and supporting quality control efforts.</li><li>Oversee rental inventory logistics and organization, ensuring availability and accuracy for customers.</li><li>Collaborate with team members to troubleshoot and resolve issues, supporting the smooth operation of daily processes.</li></ul><p><br></p>
<p>We are looking for a skilled Claims Adjuster to join our team in Spokane, Washington. This is a long-term contract position that requires expertise in medical claims, billing, and insurance processes. The ideal candidate will play a key role in ensuring the accurate and efficient handling of claims while adhering to industry standards and regulations.</p><p><br></p><p>Responsibilities:</p><p><br></p><p> Review, analyze, and adjudicate medical and vision claims in accordance with plan</p><p>documents, policies, and industry standards.</p><p> Interpret complex benefit language and apply judgment in determining appropriate claim</p><p>outcomes.</p><p> Enter and verify claim information in the system with a high degree of accuracy.</p><p> Respond to telephone and written inquiries from providers, members, and internal</p><p>departments in a timely and professional manner.</p><p>Identify discrepancies, research data issues, and make necessary adjustments or referrals</p><p>for resolution.</p><p> Process electronic and paper claims and maintain data integrity across systems.</p><p> Generate and review provider correspondence, including system-generated letters and</p><p>explanation of benefits (EOBs).</p><p> Collaborate with internal teams to support compliance, audit readiness, and customer</p><p>satisfaction goals.</p><p> Support continuous improvement by identifying process inefficiencies and contributing</p><p>to best practice discussions.</p><p><br></p>
<p>We are looking for a dedicated and detail-oriented Patient Registration specialist to join our client's practice near Blue Ash, Ohio. In this role, you will serve as the first point of contact for patients, ensuring a seamless and welcoming experience. This is a Contract-to-Permanent position in the healthcare industry, offering an opportunity to contribute to high-quality patient care.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly while providing accurate information and assistance.</p><p>• Maintain and update patient files and records with precision and confidentiality.</p><p>• Handle payment processing and insurance claims efficiently.</p><p>• Manage inventory by ordering supplies and ensuring stock levels are adequate.</p><p>• Perform various administrative tasks as needed to support the smooth operation of the facility.</p><p>• Answer inbound calls promptly, addressing inquiries and concerns professionally.</p><p>• Oversee insurance authorizations and benefit-related functions.</p><p>• Collaborate on billing processes to ensure accuracy and compliance.</p><p>• Support clinical trial operations as required.</p>
We are looking for a dedicated Plant Administrator to join our team in Roanoke, Virginia. This role is critical in supporting both human resources and plant operations, ensuring seamless administrative processes and compliance with safety standards. The ideal candidate will bring expertise in payroll administration, employee relations, and safety management while maintaining a high level of confidentiality and professionalism.<br><br>Responsibilities:<br>• Administer weekly payroll processing for hourly employees, including troubleshooting, timekeeping, and collaborating with the corporate payroll department.<br>• Provide training and guidance to personnel involved in payroll processing.<br>• Assist HR staff with benefits administration, worker’s compensation claims, unemployment claims, and monthly reporting requirements.<br>• Conduct orientation sessions for new hires, ensuring a smooth onboarding process.<br>• Maintain and update employee personnel files, electronic records, and supporting documentation for hires, promotions, transfers, and terminations.<br>• Address employee concerns related to payroll and human resource matters.<br>• Support plant safety initiatives by managing reporting, incident investigations, training programs, and safety committee activities.<br>• Conduct safety orientations for new hires, vendors, visitors, and contractors.<br>• Manage employee communication boards to ensure timely and accurate posting of internal and external information.<br>• Provide administrative assistance to the Plant Manager and other personnel as needed, including office and plant support duties.
We are looking for a dedicated Payroll Administrator to join our team in Roanoke, Virginia. In this role, you will oversee payroll operations and provide essential administrative support for human resources and plant safety functions. This position is ideal for someone with strong attention to detail and experience in payroll management and HR processes.<br><br>Responsibilities:<br>• Manage weekly payroll processing for hourly employees, including troubleshooting, time and attendance reporting, and maintaining the timekeeping system.<br>• Collaborate with the corporate payroll department to ensure accurate and timely payroll operations.<br>• Train and support personnel involved in payroll processing as needed.<br>• Assist HR staff with benefits administration, workers’ compensation claims, unemployment claims, and monthly reporting requirements.<br>• Conduct orientation sessions for new hires and ensure personnel files and electronic records are accurately maintained.<br>• Address employee inquiries and concerns related to payroll and HR matters.<br>• Support plant safety administration tasks, including incident investigations, safety training, and compliance tracking.<br>• Provide administrative assistance to the Plant Manager and other plant personnel, including organizing safety orientations for visitors and contractors.<br>• Maintain employee communication boards and oversee programs such as safety glasses and safety shoes.<br>• Perform additional office and plant administrative duties as required.
<p>We are looking for a Medical Data Entry Clerk to join a team in Plymouth Meeting, Pennsylvania. In this role, you will play a vital part in processing claims related to dental, behavioral health, childcare, education, and physical wellbeing. This is a Contract-to-Permanent position, offering an excellent opportunity to grow within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process claims for dental, behavioral health, childcare, education, and physical wellbeing services.</p><p>• Ensure all data entries comply with company policies and industry standards.</p><p>• Use software tools such as Office Suite, EHR systems, and IBM AS/400 to complete tasks efficiently.</p><p>• Maintain a high level of attention to detail to minimize errors in claim administration.</p><p>• Collaborate with the team to resolve discrepancies and ensure smooth operations.</p><p>• Handle sensitive medical information with confidentiality and professionalism.</p><p>• Prioritize and manage multiple tasks effectively in a fast-paced environment.</p><p>• Conduct thorough reviews of claim submissions to verify accuracy and completeness.</p><p>• Support internal processes by utilizing Armed Forces Health Longitudinal Technology Application (AHLTA) and McKesson systems.</p><p>• Communicate effectively with stakeholders to address inquiries and provide updates on claim statuses.</p>
We are looking for an experienced Medical Accounts Receivable Team Lead to join our team in Mt. Holly, New Jersey. This long-term contract position is ideal for someone with a strong background in medical billing, claims management, and collections. If you have a passion for ensuring financial accuracy and operational efficiency in healthcare, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee the daily operations of medical accounts receivable, ensuring timely and accurate processing of claims and collections.<br>• Manage and resolve billing discrepancies, appeals, and authorizations to maintain compliance and optimize revenue.<br>• Utilize accounting software systems, including Allscripts and Cerner Technologies, to streamline billing functions.<br>• Lead efforts in handling dynamic data exchange (DDE) processes for efficient communication and data sharing.<br>• Monitor accounts receivable to identify and address outstanding balances or payment issues.<br>• Collaborate with healthcare providers and insurance companies to ensure proper benefit functions are applied.<br>• Train and mentor team members on EHR systems and best practices in medical billing and claims.<br>• Develop and implement strategies to improve billing accuracy and reduce claim denials.<br>• Prepare reports and analyze data to track performance metrics and identify areas for improvement.
We are looking for a strong, take charge individual to use their knowledge of programming languages to code websites and web applications for an exciting entrepreneurial company. The Web Developer will fill a crucial role within the organization their duties include communicating with clients to determine their needs and design preferences, creating code for the front and back-end of a website and running tests to ensure that they used the correct code strings.<br><br>Duties and responsibilities<br><br> Website and software application designing, building, or maintaining.<br> Using scripting or authoring languages, management tools, content creation tools, applications, and digital media.<br> Conferring with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions.<br> Provide continued support for one or more web properties in our production environment.<br> Working with clients to develop the overall look and design of a website.<br> Routinely testing websites for ease of use, speed and other quality factors.<br> Document code, so other developers can understand and contribute to it.<br> Aptitude for reviewing existing code and providing enhancements to our software systems.<br><br><br>Qualifications<br><br> Undergraduate degree Web development or related field, or relevant experience.<br> Strong C# .NET and object-oriented programming background<br> Experience with custom integrations including SDKs, SOAP and REST web services, JSON.<br> Experience developing .NET and .NET Core console applications, and web services.<br> Modern JavaScript/HTML/CSS web application development using libraries like Angular, React, etc. including responsive design/mobile first concepts<br> Basic knowledge of SQL Server (2012 or higher) including the ability to write queries utilizing joins, aggregations, ETL, and query plans.<br> Experience with source code version control systems (specifically Azure Devops).<br> Ability to rapidly assimilate new technologies and be able to communicate effectively with various teams.<br> Excellent interpersonal skills including analytical, problem solving, organizational, and issue resolution.<br> An ability to work independently and as part of a team in solving business problems.<br> Solid ability in both written and verbal communication.<br><br>Preferred Skills<br><br> Experience with a health insurance company, TPA, or claim processor and a thorough understanding on the underlying structure of claims transactions.<br> Experience with Healthcare EDI standards such as 835s.<br> Experience with job scheduling tools such as ActiveBatch.
Responsibilities<br>• Maintain and update employee records and benefits files. <br>• Plans, schedules, and conduct monthly retirement enrollment sessions for newly eligible employees.<br>• Prepares separation notices for employees.<br>• Conducts exit interviews for employees exiting the agency.<br>• In tandem with payroll, reports all employee attendance status changes.<br>• Coordinate daily benefits processing, including enrollments, terminations, and claims.<br>• Advise and inform employees of the details of the company's benefit programs.<br>• Resolve benefit-related issues and respond to queries and requests in a timely manner.<br>• Research new employee benefit plans and vendors.<br>• Liaise with vendors and negotiate and coordinate contracts for new and existing plans.<br>• Evaluate the efficiency and value of current benefit programs and make recommendations for improvement.<br>• Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner.<br>• Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations.
<p><strong><u>Position Title</u></strong><u>: </u>Medical Biller</p><p><br></p><p><strong><u>Overview: </u></strong>We are seeking a highly motivated and detail-oriented Medical Billing for an organization located near Mars, PA. This organization provides a wide range of senior care, health, and rehabilitation services. The ideal candidate will have expertise in billing and payment posting, ensuring accurate and timely processing of accounts receivable transactions. Your role will play a critical part in maintaining a smooth revenue cycle tor their diverse services, including senior living communities, home care, hospice, outpatient, and therapy services.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><strong>Billing:</strong></p><p>Generate and issue invoices for a wide range of care services, including senior living, skilled nursing, home care, and outpatient services.</p><p>Ensure compliance with service agreements, insurance policies, and applicable healthcare regulations.</p><p>Address billing discrepancies by coordinating with internal departments, including admissions and patient services.</p><p>Prepare and submit claims to insurance companies, Medicare, and Medicaid as applicable.</p><p><br></p><p><strong>Payment Posting:</strong></p><p>Accurately enter payments received (cash, checks, and electronic transfers) into the accounts receivable system.</p><p>Reconcile posted payments with bank statements and patient billing systems.</p><p>Manage and resolve unapplied payments or discrepancies to maintain accurate account balances.</p><p><br></p><p><strong>Revenue Cycle Management:</strong></p><p>Work collaboratively with other departments to monitor and manage the overall revenue cycle.</p><p>Track and follow up on outstanding payments or insurance claims to reduce accounts receivable aging.</p><p>Prepare reports on accounts receivable status, payment trends, and delinquent accounts for management review.</p><p><br></p><p><strong>Customer and Client Communication:</strong></p><p>Respond to patient or payer inquiries regarding invoices, payments, or account details with professionalism and clarity.</p><p>Serve as a point of contact for resolving disputes or escalations concerning billing errors or payment issues.</p><p><br></p><p><strong>Compliance</strong>:</p><p>Ensure billing and payment posting processes comply with industry standards, healthcare regulations (including HIPAA), and organizational policies.</p><p>Document procedures and maintain accurate, auditable records for all accounts receivable transactions.</p><p><br></p><p><strong><u>Location</u>: T</strong>his position is ONSITE and located in the Mars, PA area.</p><p><br></p><p><strong><u>Schedule</u>: </strong>The hours are Monday through Friday from 8:30am-5pm.</p><p><br></p><p><strong><u>Why is this role available? </u></strong>This organization recently had a tenured team member retire.</p><p><br></p><p><strong><u>How to Apply: </u></strong>Submit your updated resume on the Robert Half website or apply using the Robert Half App. After applying, please call 412-471-5946 to confirm your application was received.</p>
<p><strong><u>Job Summary:</u></strong> </p><p>We are seeking an <strong>experienced Dental Billing Specialist</strong> to join a fast-paced, customer-facing practice. This role focuses on managing complex dental billing processes, claims attachments, pre-determinations for treatment coverage, and all other administrative steps unique to dental billing. The ideal candidate is detail-oriented with strong communication skills, has direct dental billing experience, and is accustomed to working in an open and collaborative work environment.</p><p> </p><p><strong><u>Key Responsibilities:</u></strong> </p><ul><li><strong><u>Dental Billing Expertise:</u></strong> Process dental-specific claims accurately, ensuring all required documents, coding, and attachments are completed and submitted within specified deadlines. </li><li><strong><u>Pre-Determinations:</u></strong> Manage pre-determination requests for dental treatments, including navigating insurance requirements for advanced or specialized dental procedures. </li><li><strong><u>Claims Attachments</u></strong>: Compile, prepare, and submit claims attachments and required paperwork for insurance companies, ensuring compliance with dental-specific documentation protocols. </li><li><strong><u>Customer Interaction:</u></strong> Work closely with patients, insurance companies, and resolve billing inquiries promptly and professionally. Maintain a courteous and patient-first approach in customer-facing scenarios. </li><li><strong><u>Compliance: </u></strong>Stay updated on dental billing codes, insurance regulations, and healthcare compliance standards to ensure accuracy and precision in work execution. </li><li><strong><u>Team Collaboration: </u></strong>Work in a highly collaborative, open-office environment alongside front-facing staff and other departments to ensure seamless operational functioning. </li><li><strong><u>Multi-Step Processes:</u></strong> Navigate the more intricate and multi-step requirements of dental billing compared to other healthcare settings accurately and efficiently. </li></ul><p>Please complete an application and call (423) 244-0726 for more information and IMMEDIATE CONSIDERATION!</p>
<p>Are you detail-oriented, organized, and a great communicator? Robert Half is currently supporting a respected organization in their search for a <strong>Scheduler Support Specialist</strong>. If you thrive in a customer-focused environment and enjoy managing workflows and coordinating tasks, this could be the perfect opportunity for you!</p><p><br></p><p>As a Scheduler Support Specialist, you will play a vital role in ensuring seamless scheduling and communication processes across the organization. Your responsibilities will include:</p><ul><li><strong>Customer Coordination:</strong> Proactively assist schedulers with customer interactions throughout the scheduling process, including setting up appointments, providing reminders, and confirming details.</li><li><strong>Customer Guidance:</strong> Offer clear instructions on pre-job requirements, such as inspection deadlines, required physical work, new meter account setup, and other necessary preparations.</li><li><strong>Appointment Management:</strong> Schedule customer appointments and maintain accurate communication logs for weekly reporting.</li><li><strong>Order Processing:</strong> Close work orders as requested by schedulers and assist in resolving job holds once verified.</li><li><strong>Bundling Support:</strong> Process bundled job cards and assist in creating work packets as needed.</li><li><strong>IVR Scheduling:</strong> Create Interactive Voice Response (IVR) appointments for customer convenience.</li><li><strong>Temporary Interruptions:</strong> Schedule and manage temporary disconnects and interruptions as needed.</li><li><strong>Property Damage Claims:</strong> Monitor and update property damage claims using WATTS, investigate claims, and schedule work if liability is determined.</li><li><strong>Team Assistance:</strong> Provide additional support to schedulers and assist in miscellaneous tasks as assigned.</li></ul><p><br></p>
<p>We are partnering with an insurance company seeking a detail-oriented <strong>Underwriting Program Associate</strong> to join their team on a <strong>contract to perm basis</strong> in <strong>Somerset County, New Jersey</strong>. This role involves supporting our Commercial Insurance operations, with a focus on the middle-market construction sector. As part of our team, you will engage in underwriting and operational activities, ensuring accuracy, efficiency, and collaboration with internal and external partners. This role is <strong>FULLY ONSITE.</strong></p><p><br></p><p><strong>Job hours</strong>-8:30am-5:00pm flexible 30-minute lunch; 40 hour work week.</p><p><br></p><p><strong>Underwriting Program Associate Responsibilities:</strong></p><p>• Manage the monthly General Liability bordereau process, ensuring timely and accurate completion.</p><p>• Facilitate daily communication with operations and underwriting teams to support seamless collaboration.</p><p>• Coordinate and process Excess newlines and renewals, including accurate data entry into relevant systems.</p><p>• Maintain and update rate metrics for reporting and analysis purposes.</p><p>• Organize and store policy documentation in electronic files, ensuring records are accurate and accessible.</p><p>• Address and coordinate workers' compensation criticisms in partnership with relevant teams.</p><p>• Provide necessary data to the processing center for accurate booking of reinsurance transactions.</p><p>• Support User Acceptance Testing for workers' compensation systems to validate functionality and performance.</p><p>• Collaborate with the collections team to resolve premium discrepancies efficiently.</p><p>• Track large deductible policies and associated claims activity to ensure proper management.</p>
We are looking for a meticulous Deductions Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing client deductions, analyzing trends, and ensuring accurate resolution of claims. This position is ideal for someone with a strong background in accounts receivable and a keen problem-solving mindset.<br><br>Responsibilities:<br>• Investigate and resolve client deductions, including promotional discounts, pricing discrepancies, shipping claims, rebates, freight charges, and product returns.<br>• Analyze trends in incoming deductions and propose actionable solutions to address recurring issues.<br>• Collaborate with internal teams to research and validate the legitimacy of client claims.<br>• Prioritize tasks efficiently to handle multiple responsibilities and make informed decisions.<br>• Work independently to ensure accurate and timely processing of deductions.<br>• Maintain clear and effective communication with clients and internal stakeholders.<br>• Utilize relevant systems to track and process deductions effectively.<br>• Perform additional duties and projects as assigned to support the accounts receivable department.
<p><strong>Claims & Collections Coordinator</strong></p><p> Oklahoma City, OK</p><p><br></p><p><strong>Position Details:</strong></p><ul><li><strong>Temp-to-Hire</strong></li><li><strong>100% Onsite – West OKC</strong></li><li><strong>$16+ per hour</strong></li><li><strong>Monthly bonus potential after 90 days (average $300/month)</strong></li></ul><p><br></p><p>As a <strong>Claims & Collections Coordinator</strong>, you’ll play a key role in managing claims from start to finish—including billing, collections, adjustments, and account resolution. This role requires frequent communication with customers, insurance carriers, and internal departments to ensure claims are handled quickly and accurately.</p><p>We expect the starting wage to be around <strong>$16+ per hour</strong> with the opportunity for incentives. This position is <strong>100% onsite in West OKC</strong> and offers <strong>temp-to-hire potential</strong>.</p><p><br></p><p><strong>Duties:</strong></p><ul><li>Contact accounts to resolve outstanding claims quickly and accurately</li><li>Research, track, and document collection activities</li><li>Follow established processes for account reviews and customer outreach</li><li>Partner with internal departments to resolve sensitive or unique account issues</li><li>Perform other related duties as assigned</li></ul><p><br></p>
<p>A Surgery Center in Encino is in the need of a Medical Billing Specialist. The Medical Billing Specialist must have at least 3 years of experience in the healthcare industry. The Medical Billing Specialist must be able to submit claims to the insurance companies for services rendered. </p><p>DUTIES AND RESPONSIBILITIES</p><p>-Performs full cycle billing functions for Surgical detail-oriented fees.</p><p> -Verify patient eligibility, authorization status and primary payer information via CareConnect and Insurance portals prior to claim submission.</p><p> -Performs all data entry and charge posting functions for services as needed</p><p>-Performs all third-party follow-up functions for all products and procedures.</p><p> -Reviews EOBS . Make corrections as required and resubmit the claim for payments.</p><p> -Performs daily review of Urgent Care provider chart notes to assure that documentation is complete and supportive of submitted charges prior to billing.</p><p>-Provides the correct ICD-10 code to identify the provider's narrative diagnosis </p><p>-Provides the correct HCPCS code to identify medications and supplies.</p><p> -Provides the correct CPT code to accurately identify the services performed based on the provider's documentation.</p><p>- Reviews all surgical operative reports and assigns appropriate CPT codes and ICD-10 codes for services performed by staff surgeons</p>
<p><strong>Now Hiring: Medical Billing & Front Desk Lead – Quad Cities</strong></p><p><br></p><p>Join a respected healthcare organization as the <strong>Medical Billing & Front Desk Lead</strong>! In this role, you’ll handle medical billing accuracy, insurance verification, and front desk oversight while coaching the team for success.</p><p><br></p><p><strong><u>What You’ll Do:</u></strong></p><ul><li>Manage medical billing: claims, payments, and follow-ups</li><li>Ensure accurate scheduling & insurance verification</li><li>Lead and support front desk staff</li><li>Improve workflows for billing and front desk processes</li></ul><p>Hours: Monday–Friday, 8 AM–5 PM (occasional 7 AM shift)</p><p><br></p><p><strong>Ready to make an impact? Apply today or call Lydia, Christin, or Erin at 563-359-3995!</strong></p>
